Bassura Apartemen by Aok Property

The admin responded quickly, check in and check out were smooth, but the room smelled strongly of cigarettes, there was only one towel and it was not very good, the bed was noisy.

Difficult check-in process, poor unit quality. I don't recommend staying here.

The room booked does not match the picture in the application.

Dirty sheets, causing hives on my body

The apartment rental service at "Basura by AOK" was truly disappointing. From the very beginning, the check-in process was uncomfortable — slow and unprofessional. I was staying here for a layover with my family because it was late (around 9 p.m.), but my experience was terrible. Initially, I was told I had to pay an additional administration fee just because I was staying on the weekend. After reporting the fee to the CEO, the fee was eventually waived, but I was then given three rounds of questions about the unit. I only actually arrived at the unit around 11 p.m., having waited almost two hours without any explanation. The room was also far from satisfactory — dirty, dusty, and not in line with the staff's description of it as "the best unit." Upon check-out, I still paid an additional fee for staying past 12 noon, which I admit was my fault. Overall, the service and cleanliness at Basura by AOK were very disappointing. Not recommended.

The room did not match the picture, it looked like it had been abandoned and was very dirty, the bathroom was also not clean, the sheets were full of holes, the floor was slippery as if it had been covered in oil, and the deposit was not returned.

No shampoo.. The towel doesn't absorb..

The room doesn't match the picture, the actual condition of the furniture is far from the picture, the mattress falls apart when you sleep on it, the sheets are dirty. There is no guilt from the unit renter. For the price of 322 thousand Rupiah + a deposit of 100 thousand Rupiah, at least you get a clean room, the mattress is not junk, I can still accept it. This one doesn't match the picture + the furniture is not good. They only want money but the facilities are mediocre.

the bed is full of animals, not clean

The room is ugly, dirty, different from the picture. Ugh, traumatizing

Hopefully the cleanliness of the room can be improved. At night there are many mosquitoes and there is 1 live cockroach roaming behind the refrigerator.

Dirty bathroom, lots of broken furniture.

The sheets were never changed. The bed was dusty. Lots of hair. The floor was not clean. The floor was full of ants. The towels were still wet. It didn't match the picture.

Thank you 🙏🙏🙏. Very comfortable for the unit. Clean and not noisy between units.

It doesn't match the picture of the room. Hopefully it will be better in the future.

Just see for yourself from the photos shared. It doesn't match the photos. There are lots of animals, the mattress is dirty and not cleaned. The unit is not well maintained at all

Honestly, it's very different from the one in the photo. The sheets are full of holes, the air is very uncomfortable. The admin was very difficult to ask for the deposit money to be returned, after chatting with the boss, he gave it. After that, he replied thank you but didn't reply again as if he didn't want to return the deposit, he was also surprised by the parking fee which was said to be 2000 per hour. Even though parking was only for about 12 hours, I thought to myself, maybe it's only 24 thousand, but it turned out to be 32 thousand and the vehicle was very far away 😭. Seriously, this is definitely for the first and last time. 300 thousand is still far less than oy * or r*dd*rz which is around 150 thousand 😭.

The broken tap was not replaced and there was no information at all, so when we stayed we couldn't take a shower because there was no water tap, we had to shower using a toilet spray, we informed the admin but there was no effort whatsoever, disappointed because we weren't informed from the start before we stayed. , really detrimental.

The least recommended Apartment Unit Provider, the unit is very dirty, not like a residence that is suitable for rent.

Very fast response. Just ordered and immediately contacted by the owner. Very recommended! Thank you.