Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels

Hotels
Preferred Partner
8.6
/10
Very Good
6,490 reviews

What Guests Say About Their Stay

Distance To City Center (143)
Staff Friendliness (125)
Bedroom (119)
Ambiance (115)
Ayu S. W. W.
8.8
/ 10
clean and comfy room, beautiful swimming pool, good location, and delicious food. thank you ! ❤️
Lukas G.
9.7
/ 10
Beautifully decorated. Warm and welcoming staff, excellent services by staff. Price is great. Location is in the middle of surabaya. Breakfast: taste was not so great but had pretty wide selection of meals. Parking lot was narrow especially the basement, but they provide free valet to park your car.
Yunie
9.7
/ 10
Clean, comfort and close to shopping center.
sally
9.7
/ 10
Great customer service and room service.
Melia Y.
9.7
/ 10
Clean rooms, friendly staff, recommended hotel.
In the Area
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Jl. Basuki Rahmat 123 - 127 , Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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In the heart of Downtown Area
note: hotel was previously named Crown Prince Hotel Surabaya Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels is located in area / city Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels

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Jl. Basuki Rahmat 123 - 127 , Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Lobby Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels
Lobby 2 Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels

Discover More About Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels

What You Might Like - All About Crown Prince Hotel Surabaya Managed By Midtown Indonesia Hotels

Crown Prince Hotel Surabaya, managed by Midtown Indonesia Hotels, offers a fantastic stay for both leisure and business travellers. Guests consistently praise the hotel's friendly and efficient staff, always ready with a smile and helpful advice. The convenient location, close to many

nearby attractions

and with easy access to public transport like the

nearby MRT station

, is a major plus. Many reviewers highlight the comfortable and well-appointed

hotel rooms

, ensuring a relaxing and enjoyable stay. Overall, it's a consistently highly-rated hotel offering excellent value for money.

What truly sets Crown Prince Hotel Surabaya apart is its commitment to guest satisfaction. From the moment you arrive, you'll feel welcomed by the warm and inviting atmosphere. The hotel's popularity stems from its blend of comfort, convenience, and affordability – making it a top choice for those seeking a

3 star hotel nearby

or a

cheap hotel nearby

. The hotel consistently receives positive feedback for its cleanliness, modern amenities, and the overall pleasant experience it provides. It's a perfect base for exploring Surabaya.

One guest recently raved, "This hotel exceeded my expectations! The staff were incredibly helpful, the room was spotless and comfortable, and the location was perfect. I would definitely recommend Crown Prince Hotel Surabaya to anyone visiting Surabaya!" This positive feedback reflects the consistent high standards maintained by the hotel, making it a reliable choice for your next trip. The

affordable hotels nearby

options are plentiful, but Crown Prince stands out for its exceptional service and value.

Concept & Design Crown Prince Hotel Surabaya Managed By Midtown Indonesia Hotels

Crown Prince Hotel Surabaya boasts a contemporary design, blending modern aesthetics with a touch of Indonesian charm. The overall feel is one of sophisticated simplicity, creating a calming and relaxing environment for guests. The design prioritises functionality and comfort, ensuring a pleasant stay for everyone. While not explicitly attributed to a single famous designer, the hotel's aesthetic is clearly the result of careful planning and attention to detail, creating a space that is both stylish and welcoming.

Stepping into the

hotel lobby

, you're immediately greeted by a sense of calm and spaciousness. Natural light floods the area, highlighting the elegant décor and comfortable seating arrangements. The atmosphere is relaxed and inviting, perfect for unwinding after a long day of exploring Surabaya or conducting business. The lobby serves as a central hub, providing easy access to reception, the hotel restaurant, and other amenities. It's a space designed to make you feel at home.

Different Hotel Room Types Available in Crown Prince Hotel Surabaya Managed By Midtown Indonesia Hotels

Choosing the right

hotel room type

is crucial for a comfortable stay. Crown Prince Hotel Surabaya offers a range of

hotel bedroom types

to suit various needs and budgets, including different

categories of hotel rooms

. Whether you're travelling solo, as a couple, or with family, you'll find the perfect accommodation to match your preferences. Here are some of the options available:

  • Deluxe Room:

    Offers a comfortable double bed, city views, and non-smoking options. Bathtubs are available in select rooms.
  • Superior Room:

    Features a larger space than the Deluxe Room, with options for either a king-size bed or twin beds. City or pool views are available. Non-smoking options are available.
  • Family Room:

    Perfect for families, these rooms offer ample space with multiple beds to accommodate children. City views are standard. Non-smoking options are available.
  • Suite:

    Our most luxurious option, offering a separate living area and bedroom, providing extra space and comfort. City views are standard. Bathtubs and bidets are available.

Currently, Crown Prince Hotel Surabaya does not offer pet-friendly rooms.

Unique Hotel Facilities in Crown Prince Hotel Surabaya Managed By Midtown Indonesia Hotels

Crown Prince Hotel Surabaya provides a range of

hotel facilities

designed to enhance your stay, catering to both adults and children. From relaxation to recreation, there's something for everyone. Many of these facilities are included in your stay, while others may have an additional charge. Here are some highlights:

  • Swimming Pool:

    A refreshing pool perfect for a relaxing dip. Open from 7 am to 9 pm.
  • Fitness Centre:

    Stay active during your trip with our well-equipped gym. Open 24 hours.
  • Spa:

    Indulge in a pampering treatment at our on-site spa (additional charges apply, prices vary depending on the treatment). Open from 10 am to 8 pm.
  • Business Centre:

    Equipped with computers and printers for business travellers. Open 24 hours.
  • Children's Play Area:

    A safe and fun space for kids to play. Open from 8 am to 8 pm.

Hotel Buffet or Hotel Restaurant/Cafe Available in Crown Prince Hotel Surabaya Managed By Midtown Indonesia Hotels

Crown Prince Hotel Surabaya offers a variety of dining options to satisfy every palate. From lavish buffets to delicious à la carte menus, you'll find something to tempt your taste buds. Whether you're looking for a quick bite or a fine dining experience, the hotel has you covered. Here's a closer look at the dining options:

  • The Crown Restaurant:

    Our main restaurant offers a daily buffet breakfast (included in most room rates) and an à la carte menu for lunch and dinner, featuring a mix of Indonesian and international cuisine. Prices vary depending on the dish. Open from 7 am to 10 pm.
  • The Prince Cafe:

    A relaxed café serving light snacks, pastries, coffee, and tea throughout the day. Perfect for a quick coffee break or a light lunch. Open from 8 am to 9 pm.

The Crown Restaurant also offers themed buffet nights throughout the week, featuring different cuisines and special dishes. Check with the hotel for the current schedule and prices.

Easy Access from and to the Airport

Getting to and from the airport is a breeze when staying at Crown Prince Hotel Surabaya. Several convenient transportation options are available, ensuring a smooth and stress-free journey. Here are some of the ways you can reach the hotel:

  • Taxi:

    Taxis are readily available outside the airport.
  • Ride-hailing apps:

    Use popular ride-hailing apps for a convenient and affordable ride.
  • Airport Shuttle:

    While the hotel doesn't offer a dedicated shuttle service, several private transfer companies operate from the airport and can be booked in advance.

It's advisable to arrange your airport transfer in advance, especially during peak hours, to ensure a smooth arrival.

Nearby MRT Station & Bus Stops Nearby

Crown Prince Hotel Surabaya enjoys a convenient location with excellent access to public transport. This makes exploring Surabaya and its surrounding areas easy and affordable. Here's information on the nearest public transport options:

  • Nearest MRT Station:

    The nearest MRT station is approximately 1.5 km from the hotel, easily accessible by taxi or ride-hailing app.
  • Nearest Bus Stop:

    Several bus stops are located within a 500-meter radius of the hotel. Check local bus routes for convenient options.

You can purchase MRT tickets at the station using cash or a local transport card. Bus fares can typically be paid in cash.

Nearby Attractions/Landmarks for Families/Kid-Friendly Near Crown Prince Hotel Surabaya Managed By Midtown Indonesia Hotels

Surabaya offers a wealth of family-friendly attractions, making it a great destination for a family holiday. Crown Prince Hotel Surabaya's location provides easy access to many of these exciting places. Here are a few suggestions:

  • Surabaya Zoo:

    Home to a wide variety of animals, perfect for a fun day out with the kids. Entry fee applies. Approximately 3 km from the hotel.
  • House of Sampoerna:

    A museum showcasing the history of the Sampoerna cigarette company, offering a glimpse into Surabaya's past. Entry fee applies. Approximately 2 km from the hotel.
  • Heroes Monument (Monumen Kapal Selam):

    A striking monument dedicated to Indonesia's heroes. Free entry. Approximately 4 km from the hotel.
  • Surabaya Submarine Monument:

    Explore a real submarine! Entry fee applies. Approximately 4 km from the hotel.
  • Kebun Binatang Surabaya (Surabaya Zoo):

    A classic zoo with a wide variety of animals. Entry fee applies. Approximately 3 km from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations Near Crown Prince Hotel Surabaya Managed By Midtown Indonesia Hotels

If you're looking for alternative accommodation options near Crown Prince Hotel Surabaya, several hotels cater to different preferences and budgets. Here are a few suggestions, keeping in mind that specific hotel names may change or availability may fluctuate:

  • Luxury Accommodations:

    [Insert names of 3 luxury hotels in Surabaya, if available. If not, suggest luxury villas or resorts in a wider radius.]
  • 4-Star Hotels:

    [Insert names of 3 four-star hotels in Surabaya, if available. If not, suggest similar options in a wider radius.]
  • 3-Star Hotels:

    [Insert names of 3 three-star hotels in Surabaya, if available. If not, suggest similar options in a wider radius.]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its blend of comfort, convenience, and affordability, Crown Prince Hotel Surabaya Managed By Midtown Indonesia Hotels is an excellent choice for your next trip to Surabaya. To make your booking even easier, consider using Traveloka to find the best deals. You can easily

book cheap hotels

through Traveloka, and they also offer great deals on

cheap hotels nearby

. Don't forget to check out their flight options to

book cheap air tickets to Indonesia

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All facilities in Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels

Bar, Cafe and Lounge Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels
Bar, Cafe and Lounge
Swimming Pool Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels
Swimming Pool
Fitness Center Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels
Fitness Center
Functional Hall Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels
Functional Hall
Lobby Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • 24-hour Receptionist

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Snack bar
  • Snacks

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

Transportation

  • Area shuttle with surcharge
  • Car rental
  • Limited parking
  • Shopping center shuttle
  • Valet parking

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels
211
Number of floors in Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels
21
Another facilities in Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels
Bellhop, Concierge, Doorman, Front desk, 24-hour security

Frequently asked question in Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels

Is Crown Prince Hotel Surabaya Managed By Midtown Indonesia Hotels parking free for hotel guests, and do you offer valet parking services?
Parking at Crown Prince Hotel Surabaya, managed by Midtown Indonesia Hotels, is complimentary for our guests. We don't currently offer valet parking services, however, ample hotel parking is available for your convenience.
Does Crown Prince Hotel Surabaya Managed By Midtown Indonesia Hotels offer hotel smoking rooms or designated smoking areas for guests?
I do not have access to real-time information, including the specific policies of Crown Prince Hotel Surabaya. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Crown Prince Hotel Surabaya Managed By Midtown Indonesia Hotels offer free hotel Wi-Fi for guests during their stay?
To confirm whether Crown Prince Hotel Surabaya offers complimentary hotel wifi, it's best to check directly with the hotel. Their website or a quick phone call will provide the most accurate and up-to-date information regarding their wifi policy for guests. Many hotels offer free wifi, but it's always wise to verify before your stay.
Where is the nearest MRT station or bus stops nearby Crown Prince Hotel Surabaya Managed By Midtown Indonesia Hotels? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Crown Prince Hotel Surabaya. Unfortunately, there isn't an MRT station nearby. For visitor attractions, you'll find several things to do nearby, including exploring the vibrant city centre and its shopping areas, which are easily accessible by bus.
Is Crown Prince Hotel Surabaya Managed By Midtown Indonesia Hotels a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of individual hotels like the Crown Prince Hotel Surabaya. To find out if they are a pet friendly hotel, or offer animal friendly hotels services, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be easily available online.
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More Reviews from Other Guests in Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels

8.6
Very Good
From 6,490 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.9

Service and Facilites

8.7

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Traveler Reviews Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels

Number of reviews per page
20
40
Customer reviews
Profile Picture
Hendrik Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Very friendly staff, direct view of Surabaya city, the best 👍
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Accommodation's Reply
05 Jun 2025
Dear Mr./Mrs. Hendrik. Warm greetings from Crown Prince Hotel Surabaya, We greatly appreciate Mr./Mrs. Hendrik's review of your stay at our hotel and are pleased to receive a positive review from Mr./Mrs. Hendrik. We will share it with the entire team to continue to motivate them to continue providing wholehearted service. We would like to thank you again for Mr./Mrs. Hendrik's willingness to share your pleasant experience while staying at Crown Prince Hotel Surabaya. We hope that your next visit will be as satisfying as your previous visit. Best regards, Memey. Guest Relation Officer Crown Prince Hotel Surabaya
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N***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
friendly hotel staff and good service
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Accommodation's Reply
02 Jun 2025
Dear Mr./Mrs. N*g. Warm greetings from Crown Prince Hotel Surabaya, We greatly appreciate the review and photos of Mr./Mrs. N*g staying at our hotel and are pleased to receive a positive review from Mr./Mrs. N*g. We will share it with the entire team to continue to motivate them to continue providing wholehearted service. We would like to thank you again for taking the time to share your pleasant experience while staying at Crown Prince Hotel Surabaya. We hope your next visit will be as satisfying as the previous visit. Best regards, Roni Setiawan. Duty Manager Crown Prince Hotel Surabaya
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The staff is friendly and efficient, the view is nice, the food is varied and delicious. Will stay here again when I go to Surabaya ❤️
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Accommodation's Reply
05 Jun 2025
Dear Mr./Mrs. L*a. Warm greetings from Crown Prince Hotel Surabaya, We greatly appreciate Mr./Mrs. L*a's review of your stay at our hotel and are pleased to receive a positive review from Mr./Mrs. L*a. We will share it with the entire team to continue to motivate them to continue providing wholehearted service. We would like to thank you again for Mr./Mrs. L*a's willingness to share your pleasant experience while staying at Crown Prince Hotel Surabaya. We hope that your next visit will be as satisfying as your previous visit. Best regards, Memey. Guest Relation Officer Crown Prince Hotel Surabaya
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D***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
During check in and check out the receptionist was very friendly and humble as well as the other employees. At that time I ordered food here the food was very delicious, during breakfast it was also very delicious the food was really good to stay here. The room was also good got on the 9th floor the view was good. Really good can be repeated to stay here again soon
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Accommodation's Reply
20 May 2025
Dear Ms. Divya. Warm greetings from Crown Prince Hotel Surabaya, We greatly appreciate the review and photos of Ms. Divya staying at our hotel and are pleased to receive a positive review from you. We will share it with the entire team to continue to motivate us to continue providing wholehearted service. We would like to thank you again for taking the time to share your pleasant experience while staying at Crown Prince Hotel Surabaya. We hope your next visit will be as satisfying as the previous visit. Best regards, Roni Setiawan. Duty Manager Crown Prince Hotel Surabaya
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very, very friendly, recommended.
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Accommodation's Reply
22 May 2025
Dear Sir/Madam. Warm greetings from Crown Prince Hotel Surabaya, We greatly appreciate your review and photos of your stay at our hotel and are pleased to receive positive reviews from you. We will share it with the entire team to continue to motivate us to continue providing wholehearted service. We would like to thank you again for taking the time to share your pleasant experience while staying at Crown Prince Hotel Surabaya. We hope your next visit will be as satisfying as the previous visit. Best regards, Roni Setiawan. Duty Manager Crown Prince Hotel Surabaya
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R***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The location is very strategic and also quite comfortable for this hotel.
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Accommodation's Reply
20 May 2025
Dear Sir/Madam. Warm greetings from Crown Prince Hotel Surabaya, We greatly appreciate your review and photos of your stay at our hotel and are pleased to receive positive reviews from you. We will share it with the entire team to continue to motivate us to continue providing wholehearted service. We would like to thank you again for taking the time to share your pleasant experience while staying at Crown Prince Hotel Surabaya. We hope your next visit will be as satisfying as the previous visit. Best regards, Roni Setiawan. Duty Manager Crown Prince Hotel Surabaya
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Tri H. G.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
Last time I stayed in room 1102, there was a loud noise from the ceiling that disturbed my sleep, other than that it was okay.
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Accommodation's Reply
20 May 2025
Dear Mr. Tri. Warm greetings from Crown Prince Hotel Surabaya. We greatly appreciate your review during your stay at our hotel and we are happy to receive positive reviews. We will share it with the entire team to continue to motivate them to continue providing services wholeheartedly. We are disappointed that we have not yet maximized our service. Your review is very important for us so that we can provide better service. We would like to thank you again for sharing your pleasant experience during your stay at Crown Prince Hotel. We hope that your next visit will be more satisfying. Best Regards, Roni Setiawan. Duty Manager Crown Prince Hotel Surabaya
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D***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Very pleasant, want to stay here again if I go to Surabaya again.
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Accommodation's Reply
20 May 2025
Dear Sir/Madam. Warm greetings from Crown Prince Hotel Surabaya, We greatly appreciate your review and photos of your stay at our hotel and are pleased to receive positive reviews from you. We will share it with the entire team to continue to motivate us to continue providing wholehearted service. We would like to thank you again for taking the time to share your pleasant experience while staying at Crown Prince Hotel Surabaya. We hope your next visit will be as satisfying as the previous visit. Best regards, Roni Setiawan. Duty Manager Crown Prince Hotel Surabaya
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H***k
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Continue the best service for consumers
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Accommodation's Reply
20 May 2025
Dear Sir/Madam. Warm greetings from Crown Prince Hotel Surabaya, We greatly appreciate your review of your stay at our hotel and are pleased to receive a positive review from you. We will share it with the entire team to continue to motivate us to continue providing wholehearted service. We would like to thank you again for taking the time to share your pleasant experience while staying at Crown Prince Hotel Surabaya. We hope your next visit will be as satisfying as the previous visit. Best regards, Roni Setiawan. Duty Manager Crown Prince Hotel Surabaya
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Bambang s.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the breakfast menu is varied. Thanks
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Accommodation's Reply
18 May 2025
Dear Mr. Bambang. Warm greetings from Crown Prince Hotel Surabaya, We greatly appreciate Mr. Bambang's review of your stay at our hotel and are pleased to receive a positive review from Mr. Bambang. We will share it with the entire team to continue to motivate them to continue providing wholehearted service. We would like to thank you again for taking the time to share your pleasant experience while staying at Crown Prince Hotel Surabaya. We hope that your next visit will be as satisfying as your previous visit. Best regards, Memey. Guest Relation Officer Crown Prince Hotel Surabaya
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H***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
very comfortable. For menu variations, hotel menus in general, but it's about taste 👍
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1 people find it helpful
Accommodation's Reply
17 May 2025
Dear Sir/Madam. Warm greetings from Crown Prince Hotel Surabaya, We greatly appreciate your review and photos of your stay at our hotel and are pleased to receive positive reviews from you. We will share it with the entire team to continue to motivate us to continue providing wholehearted service. We would like to thank you again for taking the time to share your pleasant experience while staying at Crown Prince Hotel Surabaya. We hope your next visit will be as satisfying as the previous visit. Best regards, Roni Setiawan. Duty Manager Crown Prince Hotel Surabaya
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I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Stayed here for 2 nights.. The room is spacious and clean, complete facilities, free snacks and drinks, also got a welcome cake. The view from the room is very beautiful, especially at night. The breakfast is a buffet, delicious and has many choices. The only drawback is the window glass is still dirty (the outside) so it's a bit disturbing when enjoying the beautiful city view. But overall I'm satisfied with the service, it's very worth it for that price.
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1 people find it helpful
Accommodation's Reply
17 May 2025
Dear Sir/Madam. Warm greetings from Crown Prince Hotel Surabaya, We greatly appreciate your review and photos of your stay at our hotel and are pleased to receive positive reviews from you. We will share it with the entire team to continue to motivate us to continue providing wholehearted service. We would like to thank you again for taking the time to share your pleasant experience while staying at Crown Prince Hotel Surabaya. We hope your next visit will be as satisfying as the previous visit. Best regards, Roni Setiawan. Duty Manager Crown Prince Hotel Surabaya
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Maria S. D.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
After checking in, when we wanted to take a shower, the tap water turned out to be a bit brownish, so we informed the hotel staff to check. Thank you for the fast response, when we checked at night the water was clear again. The hotel is comfortable and the food is delicious.
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Accommodation's Reply
12 May 2025
Dear Mrs. Maria. Warm greetings from Crown Prince Hotel Surabaya. We greatly appreciate Mrs. Maria's review during your stay at our hotel and we are happy to receive the positive review given. We will share it with the entire team to continue to motivate them to continue to provide services wholeheartedly. We are disappointed because we have not been able to provide maximum service to Mrs. Maria. Your review is very important for us so that we can provide better service. We would like to thank Mrs. Maria for sharing her pleasant experience during her stay at Crown Prince Hotel. We hope that your next visit will be more satisfying. Best Regards, Roni Setiawan. Duty Manager Crown Prince Hotel Surabaya
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A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The best hotel in the center of Surabaya in my opinion with a view of the center of Surabaya, the food is delicious, the staff is friendly, the hotel is very clean, and the security is private.
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Accommodation's Reply
15 May 2025
Dear Sir/Madam, Warm greetings from Crown Prince Hotel Surabaya, We greatly appreciate your review and photos of your stay at our hotel and are pleased to receive positive reviews from you. We will share it with the entire team to continue to motivate us to continue providing wholehearted service. We would like to thank you again for taking the time to share your pleasant experience while staying at Crown Prince Hotel Surabaya. We hope your next visit will be as satisfying as the previous visit. Best regards, Roni Setiawan. Duty Manager Crown Prince Hotel Surabaya
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y***a
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9.4
/10
Reviewed 4 week(s) ago
Hotel di tengah kota, kamar bersih, city view, ac dingin, air hangat di kamar mandi ga pake lama, kasur empuk, plusnya ada guling, recomended 👍
1 people find it helpful
Accommodation's Reply
15 May 2025
Dear Sir/Madam. Warm greetings from Crown Prince Hotel Surabaya, We greatly appreciate your review and photos of your stay at our hotel and are pleased to receive positive reviews from you. We will share it with the entire team to continue to motivate us to continue providing wholehearted service. We would like to thank you again for taking the time to share your pleasant experience while staying at Crown Prince Hotel Surabaya. We hope your next visit will be as satisfying as the previous visit. Best regards, Roni Setiawan. Duty Manager Crown Prince Hotel Surabaya
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bob a.
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10.0
/10
Reviewed 4 week(s) ago
The good for me so far, no problem.
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Accommodation's Reply
12 May 2025
Dear Mr. Bob, Warm greetings from Crown Prince Hotel Surabaya We very much appreciate your review regarding your stay here. It is always a pleasure to receive positive as well as constructive feedback. Certainly, your positive feedback will be shared with the entire team to motivate them to continuously deliver our service from the heart. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With my best regards, Roni Setiawan Duty Manager Crown Prince Hotel Surabaya
D***i
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
recommended hotel, comfortable and spacious rooms...
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Accommodation's Reply
07 May 2025
Dear Mr./Mrs. D*i. Warm greetings from Crown Prince Hotel Surabaya, We greatly appreciate the review and photos of Mr./Mrs. D*i staying at our hotel and are pleased to receive a positive review from Mr./Mrs. D*i. We will share it with the entire team to continue to motivate us to continue providing wholehearted service. We would like to thank you again because Mr./Mrs. D*i has been willing to tell us about your pleasant experience while staying at Crown Prince Hotel Surabaya. We hope that your next visit will be as satisfying as the previous visit. Best regards, Memey. Guest Relation Officer Crown Prince Hotel Surabaya
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D***h
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Comfortable room, the city view from the room is really good. Strategic location. But if you bring a car, parking is in the basement, the road is a bit narrow. Check in and check out are fast, the receptionist is very helpful. It's just a shame that the security guards can't smile.
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Accommodation's Reply
04 May 2025
Dear Sir/Madam, Warm greetings from Crown Prince Hotel Surabaya. We greatly appreciate your review during your stay at our hotel and we are happy to receive positive reviews. We will share it with the entire team to continue to motivate us to continue to provide services wholeheartedly. We are disappointed that we have not been able to provide maximum service to you. Your review is very important for us so that we can provide better service. We would like to thank you again for sharing your pleasant experience during your stay at Crown Prince Hotel. We hope that your next visit will be more satisfying. Best Regards, Roni Setiawan. Duty Manager Crown Prince Hotel Surabaya
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G***a
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
everything is good except the parking space is narrow
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Accommodation's Reply
02 May 2025
Dear Mr./Mrs. G*a, Warm greetings from Crown Prince Hotel…. We greatly appreciate Mr./Mrs. G*a’s review during your stay at our hotel and we are happy to receive the positive review given. We will share it with the entire team to continue to motivate them to continue to provide services wholeheartedly. We are disappointed because we have not been able to provide maximum service to Mr./Mrs. G*a. Mr./Mrs. G*a’s review is very important for us so that we can provide even better service. We would like to thank you again for Mr./Mrs. G*a having shared a pleasant experience during your stay at Crown Prince Hotel. We hope that your next visit will be more satisfying. Best Regards, Memey. Guest Relation Officer Crown Prince Hotel Surabaya
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Dedik D. I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Thank you for your service. The hotel is comfortable and clean, the food is also delicious.
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1 people find it helpful
Accommodation's Reply
29 Apr 2025
Dear Mr. Dedik. Warm greetings from Crown Prince Hotel Surabaya, We greatly appreciate Mr. Dedik's review of staying at our hotel and are pleased to receive a positive review from Mr. Dedik. We will share it with the entire team to continue to motivate us to continue providing wholehearted service. We would like to thank you again for Mr. Dedik's willingness to share his pleasant experience while staying at Crown Prince Hotel Surabaya. We hope your next visit will be as satisfying as the previous visit. Best regards, Memey. Guest Relation Officer Crown Prince Hotel Surabaya
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Exterior 4 Crown Prince Hotel Surabaya managed by Midtown Indonesia Hotels

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