DoubleTree by Hilton Surabaya

Hotels
8.9
/10
Very Good
1,552 reviews

What Guests Say About Their Stay

Distance To City Center (103)
Staff Friendliness (101)
Bedroom (98)
Room Space (97)
S***i
9.7
/ 10
Doubletree Hilton has a very convenient room, with adequate lighting that supports me to work as well as being relaxed afterwards. The air conditioner is also easily adjusted following our needs. It is a hotel that is suitable for both business trips as well as family holidays.
R***a
10.0
/ 10
The room was exceptionally clean, and it made for a comfortable stay. The amenities were also well-maintained, contributing to a pleasant experience. Breakfast offered a wide variety, and each item was delicious and well-prepared. Its convenient location made it easy to walk to many places. Overall, it was a wonderful experience.
R***a
10.0
/ 10
The room was exceptionally clean, and it made for a comfortable stay. The amenities were also well-maintained, contributing to a pleasant experience. Breakfast offered a wide variety, and each item was delicious and well-prepared. Its convenient location made it easy to walk to many places. Overall, it was a wonderful experience.
F***i
10.0
/ 10
Good experience staying at DoubleTree by Hilton, friendly and very supportive staff, clean room.
Mira S.
9.4
/ 10
This was our first time staying here, and we immediately loved the service, friendliness, cleanliness of the room, and the varied and delicious breakfast. If we return to Surabaya, we will definitely stay here again.
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In the Area
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Jl. Tunjungan 12 East Java, 60275, Genteng, Surabaya, Jawa Timur, Indonesia

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
DoubleTree by Hilton Surabaya is a hotel in a good neighborhood, which is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around DoubleTree by Hilton Surabaya

Jl. Tunjungan 12 East Java, 60275, Genteng, Surabaya, Jawa Timur, Indonesia
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DoubleTree by Hilton Surabaya Rates per Night

DoubleTree by Hilton Surabaya room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best DoubleTree by Hilton Surabaya hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

DoubleTree by Hilton Surabaya Location & Address

DoubleTree by Hilton Surabaya is located at Jl. Tunjungan 12 East Java, 60275, Genteng, Surabaya, Jawa Timur, Indonesia. It's situated in the Surabaya area of Indonesia, known for its vibrant atmosphere and historical sites. The hotel address is Jl. Tunjungan No.12, Genteng, Surabaya, Jawa Timur 60275, Indonesia. The hotel is approximately 2 km from the city center.

How to go to DoubleTree by Hilton Surabaya from Airport

Arranging your hotel transfer from the airport to hotel can be a breeze. Here are a few options to consider for your journey from Juanda International Airport (SUB) to DoubleTree by Hilton Surabaya.

  • Taxi (Most Direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. You can find taxi counters at the arrival hall.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka offer a convenient way to get to the hotel. Simply book a ride through the app upon arrival.
  • Airport Bus (Budget-Friendly):

    The DAMRI airport bus offers a more affordable option. Look for the bus heading towards the city center and alight at a stop near Tunjungan Plaza, which is a short walk to the hotel.
  • Private Car Rental (Comfortable):

    Several car rental companies operate at Juanda International Airport. This option provides flexibility if you plan to explore Surabaya and its surroundings.

Tips:

For the most convenient route, consider using a ride hailing service or a taxi. They offer door-to-door service and can navigate the Surabaya traffic efficiently.

DoubleTree by Hilton Surabaya Reviews & Summary

Discovering all about hotel experiences before you book is essential. Hotel reviews offer valuable insights, helping you make the right choice for your stay. DoubleTree by Hilton Surabaya consistently receives positive feedback for its excellent service and prime location.

Guests love the hotel's central location, making it easy to explore Surabaya's attractions. The comfortable rooms, delicious breakfast buffet, and rooftop pool are also frequently praised. A standout feature is the warm hospitality of the staff, who go above and beyond to ensure a memorable stay.

Here's a snippet from a recent review: "The DoubleTree in Surabaya exceeded my expectations! The staff were incredibly friendly and helpful, the room was spacious and well-appointed, and the location was perfect for exploring the city. I highly recommend this hotel!"

DoubleTree by Hilton Surabaya Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Understanding the categories of hotel rooms available at DoubleTree by Hilton Surabaya ensures you find the perfect fit for your needs. Here's a breakdown of the different hotel bedroom types you can choose from:

  • Guest Room:

    These rooms offer comfortable accommodations with city views, available in smoking and non-smoking options. They typically feature a king-size bed or two twin beds, and a bathroom with a shower.
  • Deluxe Room:

    Offering more space and enhanced amenities, Deluxe Rooms provide a relaxing retreat. Some rooms include bathtubs, while others have bidets.
  • Executive Room:

    Located on higher floors, Executive Rooms offer panoramic city views and access to the Executive Lounge.
  • Suites:

    For the ultimate in luxury, Suites feature separate living areas, bedrooms, and bathrooms. Some suites include bathtubs and bidets.
  • Accessible Rooms:

    Designed for guests with mobility needs, these rooms offer wider doorways, grab bars, and accessible bathrooms.

Please note that DoubleTree by Hilton Surabaya is not a pet-friendly hotel. Additional charges may apply for extra beds or cribs.

Hotel Facilities in DoubleTree by Hilton Surabaya

Exploring the hotel amenities can make your stay more enjoyable. DoubleTree by Hilton Surabaya offers a range of hotel facilities catering to both adults and children. Here's a list of what you can expect:

  • Rooftop Swimming Pool:

    Enjoy stunning city views while taking a refreshing dip. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active with state-of-the-art equipment. Open 24 hours.
  • Kids' Club:

    Keep the little ones entertained with supervised activities and games. Open from 9:00 AM to 6:00 PM.
  • Spa:

    Indulge in a relaxing massage or treatment. Prices vary depending on the service.
  • Business Center:

    Stay connected with computers, printers, and meeting rooms.
  • Executive Lounge:

    Enjoy complimentary breakfast, snacks, and drinks (available for Executive Room guests).

Hotel Buffet or Restaurant/Cafe in DoubleTree by Hilton Surabaya

Discovering the hotel buffet and dining options is a treat for food lovers. DoubleTree by Hilton Surabaya boasts several excellent choices for your culinary pleasure. Here's a glimpse of what's on offer:

  • Makan Kitchen:

    This hotel restaurant offers a diverse buffet spread featuring Indonesian, Asian, and Western cuisines. The hotel buffet breakfast is priced at approximately SGD 30 per person. Open for breakfast, lunch, and dinner.
  • Cloud 22 Rooftop Bar:

    Enjoy cocktails and light bites with panoramic city views. Prices for cocktails start at SGD 15. Open from 5:00 PM to 1:00 AM.
  • The Koffee:

    A cozy hotel cafe serving coffee, tea, pastries, and light snacks. Prices range from SGD 5 to SGD 10. Open from 7:00 AM to 10:00 PM.

Don't miss the signature dish at Makan Kitchen: Nasi Goreng Jawa, a flavorful Javanese fried rice.

DoubleTree by Hilton Surabaya Airport pickups and How to Book

Arranging hotels with airport shuttle services can simplify your travel. DoubleTree by Hilton Surabaya offers a convenient hotel to airport transfer service for its guests.

To book an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport. Alternatively, you can book a ride hailing service via Traveloka upon arrival at Juanda International Airport (SUB).

Nearby MRT Station & Bus Stops

Navigating Surabaya using public transport is easy with nearby MRT and bus stops. Here are some options for getting around from DoubleTree by Hilton Surabaya:

  • MRT Station:

    The nearest MRT station is the Surabaya Gubeng Station, approximately 3 km from the hotel.
  • Bus Stops:

    Several bus stops are located along Jalan Tunjungan, right outside the hotel. These bus stops are served by various Trans Semanggi Suroboyo routes.

To use the public transport system, you can purchase an electronic money card (e-money) from convenience stores or banks. These cards can be topped up and used to pay for fares on buses and the MRT.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to enjoy with your family? Surabaya offers a variety of nearby places to go that are perfect for kids. Here are some nearby sightseeing places and things to see nearby:

  • Surabaya Zoo (Kebun Binatang Surabaya):

    One of the oldest and largest zoos in Southeast Asia, featuring a diverse collection of animals. Located approximately 6 km from the hotel. Entry price: SGD 5 per person.
  • Ciputra Waterpark:

    A thrilling waterpark with various slides and pools. Located approximately 20 km from the hotel. Entry price: SGD 15 per person.
  • Suroboyo Carnival Park:

    An amusement park with rides, games, and attractions. Located approximately 10 km from the hotel. Entry price: SGD 8 per person.
  • House of Sampoerna:

    A museum showcasing the history of kretek (clove cigarettes) in Indonesia. Located approximately 4 km from the hotel. Free entry.
  • Tunjungan Plaza:

    A large shopping mall with a cinema, arcade, and various dining options. Located adjacent to the hotel. Free entry (charges apply for activities).

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near DoubleTree by Hilton Surabaya (Surabaya)

Exploring the nearby dining scene is a must when visiting Surabaya. From local food to international flavors, there are plenty of food eatiries near me to satisfy your cravings. Here are some nearby dining options:

Cafes/Restaurants:

  • Bon Ami Restaurant:

    A popular spot for Indonesian and European cuisine.
  • Carpentier Kitchen:

    Known for its delicious cakes, pastries, and coffee.
  • Layar Seafood:

    A seafood restaurant offering fresh catches and flavorful dishes.

Local Street Food:

  • Sate Klopo Ondomohen:

    Grilled coconut satay, a Surabaya specialty.
  • Rawon Setan:

    A rich and flavorful beef soup.
  • Lontong Balap:

    A traditional rice cake dish with bean sprouts and tofu.
  • Tahu Tek Tek:

    Fried tofu with peanut sauce and shrimp paste.
  • Rujak Cingur:

    A unique salad with boiled cow lips and vegetables.

Shopping places near DoubleTree by Hilton Surabaya (Surabaya)

Indulge in some retail therapy at the nearby shopping destinations. Surabaya offers a variety of shops near me, from department stores near me to bustling markets. Here are some nearby shopping options:

  • Tunjungan Plaza:

    Located right next to the hotel, this mall near hotel features a wide range of international and local brands, a cinema, and a food court.
  • Grand City Mall:

    A large shopping mall with department stores, boutiques, and entertainment options.
  • Pasar Atom:

    A traditional market offering a variety of goods, including textiles, clothing, and souvenirs.

Other Places to Stay Near DoubleTree by Hilton Surabaya

Looking for alternative accommodations? Surabaya offers a range of hotels to suit different budgets and preferences. Here are some other places to stay near DoubleTree by Hilton Surabaya:

Luxury/5–6 Star Hotels Nearby:

  • Shangri-La Hotel, Surabaya:

    A luxurious hotel with excellent facilities and service.
  • JW Marriott Hotel Surabaya:

    A sophisticated hotel with a rooftop pool and multiple dining options.
  • The Westin Surabaya:

    A modern hotel connected to a shopping mall.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Wyndham Surabaya:

    A comfortable hotel with a large outdoor pool.
  • Four Points by Sheraton Surabaya:

    A stylish hotel with a convenient location.
  • Hotel Majapahit Surabaya - MGallery:

    A historic hotel with beautiful architecture.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Pop! Hotel Gubeng Surabaya:

    A budget-friendly hotel with a central location.
  • Amaris Hotel Embong Malang Surabaya:

    A simple and clean hotel with essential amenities.
  • Quest Hotel Surabaya:

    A modern hotel with comfortable rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel is crucial for a memorable trip, and DoubleTree by Hilton Surabaya offers a fantastic base for exploring Surabaya. With its prime location, excellent facilities, and comfortable accommodations, it's an ideal choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience the best of Surabaya. Book your room booking now through Traveloka for exclusive deals and promotions. Start planning your trip today and discover the wonders of Indonesia!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next adventure.

All facilities in DoubleTree by Hilton Surabaya

Bar, Cafe and Lounge DoubleTree by Hilton Surabaya
Bar, Cafe and Lounge
Swimming Pool DoubleTree by Hilton Surabaya
Swimming Pool
Fitness Center DoubleTree by Hilton Surabaya
Fitness Center
Functional Hall DoubleTree by Hilton Surabaya
Functional Hall
Common Space DoubleTree by Hilton Surabaya
Common Space

Things to Do

  • Children play area
  • Fitness center
  • Health club
  • Outdoor pool

Sports and Recreations

  • Fishing
  • Game room
  • Golf
  • Tennis

Public Facilities

  • Coffee shop
  • Elevator
  • Room service

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

Food and Drinks

  • Bar

Transportation

  • Parking with surcharge

Connectivity

  • WiFi (surcharge)

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in DoubleTree by Hilton Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at DoubleTree by Hilton Surabaya
310
Number of floors in DoubleTree by Hilton Surabaya
23
Another facilities in DoubleTree by Hilton Surabaya
Children play area, Fitness center, Health club, Outdoor pool, Fishing

Frequently asked question in DoubleTree by Hilton Surabaya

What are available facilities at DoubleTree by Hilton Surabaya?
There are top facilites at DoubleTree by Hilton Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton Surabaya?
The standard check-in time at DoubleTree by Hilton Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of DoubleTree by Hilton Surabaya
DoubleTree by Hilton Surabaya has a 5.0-star rating.
How many floors does DoubleTree by Hilton Surabaya have?
DoubleTree by Hilton Surabaya has 23.
How many rooms are available at DoubleTree by Hilton Surabaya
DoubleTree by Hilton Surabaya has 310.
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More Reviews from Other Guests in DoubleTree by Hilton Surabaya

8.9
Very Good
From 1,472 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.2

Service and Facilites

9.1

People often mention about DoubleTree by Hilton Surabaya
All
Staff Friendliness (79)
Room Space (79)
Distance to City Center (78)
Bedroom (78)
Bathroom (73)
Hotel Area (73)
Ambiance (71)
Variety (64)
Taste (61)
Surroundings (60)
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Traveler Reviews DoubleTree by Hilton Surabaya

Number of reviews per page
20
40
Customer reviews
H***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
overall very good! although some facilities are a bit aging, like the grouting in the bathroom and the towel doesn't smell that fresh anymore. have small stains on the duvet also. food used to be very good but now feels like the indo food selection is more limited
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l***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good, perfect, clean, comfortable, the food is also delicious.
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Triyanti M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is friendly, the hotel is very clean, and the atmosphere is peaceful. Highly recommended, and I will return to the Doubletree By Hilton hotel again 🥰🙏
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N***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Everything was fine, but the room we were given was supposed to be a non-smoking room, but as soon as I entered, it reeked of cigarette smoke, even though the hotel said the 6th floor was a non-smoking area. The room I got smelled of cigarette smoke, which delayed my check-in by 2 hours because I had to change rooms, which I think was quite detrimental to me and my family.
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Rahmad A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
everything is comfortable, maybe only the parking location is a bit of an effort
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Abdul R. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very good, very friendly staff from the gate to the room. All staff you meet will always smile and greet you 🫰. For the room at night there is a bit of a banging sound, I don't know whether it's from the second or the previous room.
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1 people find it helpful
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Cool! 🫶🏻
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1 people find it helpful
L***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Everything is good, especially the breakfast! 🫶🏻
Find this review helpful?
Feni I. W.
icon-origin-TRAVELOKA
7.8
/10
Reviewed 7 week(s) ago
Check in at night, there was no bell boy on standby.. I had to lift my luggage myself.. there was only 1 receptionist.. I didn't expect a 5-star hotel like this.. even when checking out, I asked the bell boy but he didn't come" and finally I had to lift it myself again.. I wanted to ask for the car key because my car was in a valley at night.. I had to turn around several times because officer 1 and the others were throwing things at each other... 5-star worker coordination... very bad... very disappointed
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Candra K.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
Check in was not according to the queue, several times I was skipped even though the receptionist knew who came first.
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1 people find it helpful
T***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Friendly staff, good location, clean room, minus the taste of the food. For chicken soto, mushroom cream soup, sashimi, please improve.
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Ajeng p. r.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff was quite friendly and fast. The food was delicious and had a wide variety. The room was very clean. The only downside was the toilet, which was very slippery. Perhaps a non-slip surface could be added to the shower area to make it less slippery. Otherwise, I was very happy to stay here for the first time.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Comfortable, delicious food.. Great coffee
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Rika A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Clean hotel, delicious restaurant, strategic access to everywhere. Recommended hotel
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1 people find it helpful
S***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Doubletree Hilton has a very convenient room, with adequate lighting that supports me to work as well as being relaxed afterwards. The air conditioner is also easily adjusted following our needs. It is a hotel that is suitable for both business trips as well as family holidays.
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T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice staycation, good food... Good staff...
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K***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
It's a shame the TV in the guest room yesterday wasn't a smart TV.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Clean, strategic location, friendly hotel staff
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rinagustin r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The rooms are spacious, making it easy to find a place to pray, but the bathrooms are a bit dated. The breakfast restaurant is spacious and comfortable, with a wide selection of food. It's located in the city center.
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Ellen H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 10 week(s) ago
Not well maintained, better called a 3 star hotel than a 5 star. not worth the price
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1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 DoubleTree by Hilton Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.9
Very Good
From 1,472 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.2

Service and Facilites

9.1

People often mention about DoubleTree by Hilton Surabaya
All
Staff Friendliness (79)
Room Space (79)
Distance to City Center (78)
Bedroom (78)
Bathroom (73)
Hotel Area (73)
Ambiance (71)
Variety (64)
Taste (61)
Surroundings (60)
Sort by
Most Recent
Format
With Text
Preferences
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Traveler Reviews DoubleTree by Hilton Surabaya

Number of reviews per page
20
40
Customer reviews
H***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
overall very good! although some facilities are a bit aging, like the grouting in the bathroom and the towel doesn't smell that fresh anymore. have small stains on the duvet also. food used to be very good but now feels like the indo food selection is more limited
Find this review helpful?
l***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good, perfect, clean, comfortable, the food is also delicious.
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Triyanti M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is friendly, the hotel is very clean, and the atmosphere is peaceful. Highly recommended, and I will return to the Doubletree By Hilton hotel again 🥰🙏
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Find this review helpful?
N***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Everything was fine, but the room we were given was supposed to be a non-smoking room, but as soon as I entered, it reeked of cigarette smoke, even though the hotel said the 6th floor was a non-smoking area. The room I got smelled of cigarette smoke, which delayed my check-in by 2 hours because I had to change rooms, which I think was quite detrimental to me and my family.
Read More
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Find this review helpful?
Rahmad A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
everything is comfortable, maybe only the parking location is a bit of an effort
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Abdul R. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very good, very friendly staff from the gate to the room. All staff you meet will always smile and greet you 🫰. For the room at night there is a bit of a banging sound, I don't know whether it's from the second or the previous room.
Translated by Google Icon
See original
1 people find it helpful
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Cool! 🫶🏻
Translated by Google Icon
See original
1 people find it helpful
L***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Everything is good, especially the breakfast! 🫶🏻
Find this review helpful?
Feni I. W.
icon-origin-TRAVELOKA
7.8
/10
Reviewed 7 week(s) ago
Check in at night, there was no bell boy on standby.. I had to lift my luggage myself.. there was only 1 receptionist.. I didn't expect a 5-star hotel like this.. even when checking out, I asked the bell boy but he didn't come" and finally I had to lift it myself again.. I wanted to ask for the car key because my car was in a valley at night.. I had to turn around several times because officer 1 and the others were throwing things at each other... 5-star worker coordination... very bad... very disappointed
Read More
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Find this review helpful?
Candra K.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
Check in was not according to the queue, several times I was skipped even though the receptionist knew who came first.
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1 people find it helpful
T***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Friendly staff, good location, clean room, minus the taste of the food. For chicken soto, mushroom cream soup, sashimi, please improve.
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Ajeng p. r.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff was quite friendly and fast. The food was delicious and had a wide variety. The room was very clean. The only downside was the toilet, which was very slippery. Perhaps a non-slip surface could be added to the shower area to make it less slippery. Otherwise, I was very happy to stay here for the first time.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Comfortable, delicious food.. Great coffee
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Rika A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Clean hotel, delicious restaurant, strategic access to everywhere. Recommended hotel
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Doubletree Hilton has a very convenient room, with adequate lighting that supports me to work as well as being relaxed afterwards. The air conditioner is also easily adjusted following our needs. It is a hotel that is suitable for both business trips as well as family holidays.
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T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice staycation, good food... Good staff...
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K***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
It's a shame the TV in the guest room yesterday wasn't a smart TV.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Clean, strategic location, friendly hotel staff
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rinagustin r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The rooms are spacious, making it easy to find a place to pray, but the bathrooms are a bit dated. The breakfast restaurant is spacious and comfortable, with a wide selection of food. It's located in the city center.
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Ellen H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 10 week(s) ago
Not well maintained, better called a 3 star hotel than a 5 star. not worth the price
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