Express Inn Palembang

There's only water, towels are the only toiletries, and parking is limited. It's only on the side of the road.

There's no food, parking is tight and you have to arrange it yourself. Lost items aren't reported.

The hotel is neat, really nice. The AC is also really cold.

It's not bad, but unfortunately, on weekends, prices go up compared to normal days.

The hotel staff was very friendly and easy to check in.

The staff is very friendly, the room is clean, the bathroom is clean, the sheets are clean, I will come here again if I go to Palembang, good.

The hotel staff is very friendly, the hotel is clean, the bathroom is clean.

The room is spacious enough for 4 people. It's quite clean, the hot water runs smoothly, and the AC works fine. I haven't tried turning on the TV, so I don't know for sure. It's close to the city center, tucked away in a small alley, but still safe for cars. There's ample parking for several cars. The staff is friendly and communicative.

I stayed at the hotel with my family on Jan 2, 2026, and it was a terrible experience. The staff were unfriendly, and they forced guests to upgrade their rooms if they stayed with a 10-year-old child. There were no non-smoking rooms, and the whole room smelled heavily of cigarette smoke—they even placed an ashtray inside. Non-smokers should definitely avoid this place. The room had almost no amenities: no tissues, no cups or glasses, no electric kettle, and only a small bar of soap. Parking was also a major problem, and I had to leave my car on the roadside. Overall, I do NOT recommend this hotel. To be fair, the room was quite spacious, the bathroom was clean, and both the AC and the hot shower worked well. However, these positives were not enough to make up for the overall experience.

Very comfortable with the atmosphere, and strategic location.

Good for business short visit

a bit different from the picture

Highly recommend for family trips and others, close to the city center...

can help with the early check-in process without any charge

Staying in room 80X was very uncomfortable. There was activity in the next room that made noise. The bathroom fixtures were not installed precisely. So be careful if you want to do activities in the bathroom. The mixer shower faucet is too complicated, and the shower head is broken.

Book a room for 3 people, the room is very comfortable, clean, get 1 double bed and 1 single bed, get 2 pillows for each person, clean bathroom, get towels & mineral water, the best..👍

Very good, comfortable, clean, recommended

The staff did not respond to the reskedjul, even though we had confirmed it via the application.

The staff and hotel are all great.

Comfortable, clean, have stayed here twice