Five Premiere Hotel

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9.2
/10
Exceptional
1,427 reviews

What Guests Say About Their Stay

N***y

10.0
/ 10
My first time in Samarinda, and my stay at Five Hotel was very satisfying. The hotel was clean, tidy, and the staff were all friendly.
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Verified Traveler

10.0
/ 10
It's always a favorite hotel to stay at. The atmosphere and amenities are complete. The rooms are also quite nice. It's simply awesome.
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Verified Traveler

10.0
/ 10
The location is very strategic, the rooms are comfortable, the breakfast menu and cafe are very comfortable and delicious. The staff is friendly and the atmosphere makes you feel at home.
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A***y

10.0
/ 10
Recommended hotel to stay, the rooms are clean and fragrant, the breakfast menu is delicious, access to everywhere is also close, the gas station is next to the hotel, the swimming pool is clean, next time I go to Samarinda I will definitely come here again! ✨
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D***H

10.0
/ 10
The staff is friendly, and everything is top-notch. I'll definitely be back. The rooms are spacious and great.
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In the Area
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Jl. Bhayangkara No.58, Kel. Bugis, Kec. Samarinda Kota, Samarinda Ulu, Samarinda, Kalimantan Timur, Indonesia, 75121

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named selyca mulia hotel Five Premiere Hotel is a hotel is located at Samarinda Ulu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Five Premiere Hotel

Jl. Bhayangkara No.58, Kel. Bugis, Kec. Samarinda Kota, Samarinda Ulu, Samarinda, Kalimantan Timur, Indonesia, 75121
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Lobby Five Premiere Hotel
Exterior 2 Five Premiere Hotel

Discover More About Five Premiere Hotel

note: hotel was previously named selyca mulia hotel

Location
Five Premiere Hotel is a hotel is located at Samarinda Ulu.

About Five Premiere Hotel

From business event to corporate gathering, Five Premiere Hotel provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Five Premiere Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Five Premiere Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Five Premiere Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Are you a shopaholic? Staying at Five Premiere Hotel will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Five Premiere Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Five Premiere Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Five Premiere Hotel is a wise choice for travelers visiting Samarinda Ulu.

All facilities in Five Premiere Hotel

Bar, Cafe and Lounge Five Premiere Hotel
Bar, Cafe and Lounge
Swimming Pool Five Premiere Hotel
Swimming Pool
Functional Hall Five Premiere Hotel
Functional Hall
Lobby Five Premiere Hotel
Lobby
Exterior Five Premiere Hotel
Exterior

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Refrigerator
  • Separate shower and tub
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Newspaper in lobby

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Snacks

General

  • AC
  • Reception hall
  • Banquet
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • WiFi in public area

Business Facilities

  • Meeting facilities
  • Printer
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Supermarket

Things to Do

  • Outdoor pool
  • Spa

Sports and Recreations

  • Billiard
  • Table tennis

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Five Premiere Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Wajib menunjukkan Voucher pemesanan beserta kartu identitas
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Five Premiere Hotel
139
Number of floors in Five Premiere Hotel
10
Another facilities in Five Premiere Hotel
Bathtub, Cable TV, Desk, Refrigerator, Separate shower and tub

Frequently asked question in Five Premiere Hotel

What are available facilities at Five Premiere Hotel?
There are top facilites at Five Premiere Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Five Premiere Hotel?
The standard check-in time at Five Premiere Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Five Premiere Hotel provide breakfast?
Yes, Five Premiere Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Five Premiere Hotel
Five Premiere Hotel has a 0.0-star rating.
How many floors does Five Premiere Hotel have?
Five Premiere Hotel has 10.
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More Reviews from Other Guests in Five Premiere Hotel

9.2
Exceptional
From 1,427 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

9.0

Meal

8.9

Location

9.2

Service and Facilites

9.0

People often mention about Five Premiere Hotel
All
Room Space (167)
Staff Friendliness (157)
Bedroom (154)
Distance to City Center (150)
Ambiance (138)
Bathroom (127)
Family Friendly (126)
Accessibility (119)
Surroundings (117)
Hotel Area (116)
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Traveler Reviews Five Premiere Hotel

Number of reviews per page
20
40
Customer reviews
N***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
My first time in Samarinda, and my stay at Five Hotel was very satisfying. The hotel was clean, tidy, and the staff were all friendly.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The room is spacious, with a bathtub in the bathroom. It's cool. The AC is cold.
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Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The hotel's location is very strategic. It's close to everything and quite easy to find food or other necessities. The hotel staff are also friendly and provide good service. Unfortunately, we encountered a few issues with the elevator. The elevator system seemed to be malfunctioning. Several times when we chose to go down, the elevator actually took us up first. This happened twice. There were even guests waiting outside the elevator, annoyed, thinking we didn't understand how to use the elevator, even though we had already chosen to go down. Hopefully, the elevator system can be fixed soon to make it more comfortable to use. Otherwise, our stay was quite pleasant, especially due to the strategic location and friendly hotel staff.
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Rani O.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
Recommendation for a hotel in the city center, only the parking is a bit confusing at first.
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Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Highly recommended, perfect for a staycation.
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h***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
The hotel is nice in the city center. The service is okay, but you have to wait for check-in. There is only one receptionist. On weekends, there should be at least two receptionists. So guests don't have to wait long. Check-out is nice, easy, and fast. The rooms are clean, only the toilet needs to be maintained. The food is delicious and perfect. Parking is free. There is a mosque, so it's convenient to pray 5 times a day. The AC is cold. And the only thing that made our vacation less memorable was the swimming pool. Smoking should be prohibited because there are lots of children. But smoke billowed from men smoking. It was annoying, but what can you do, because there is no smoking ban in the swimming pool. There are lots of small children, especially on weekends. Just a suggestion, the hotel should prohibit smoking in the swimming pool because there are more small children in the swimming pool. That's all. Everything else is fine.
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1 people find it helpful
M***b
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything was great. Great, friendly service. Spacious, clean rooms, and delicious food. The only problem was the towels smelled of cigarettes, even though I chose a non-smoking room and my husband doesn't smoke either. That's about it; otherwise, everything was fine and satisfactory.
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Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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i***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The upstairs is nice, the atmosphere is cool.
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Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Yordanus
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Great, the room is spacious and clean.
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2 people find it helpful
Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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E***A
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The staff is friendly, the place is clean, comfortable.
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1 people find it helpful
Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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i***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service was very fast and the food was very delicious.
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Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good, very recommended place to stay.
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Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Evie V. V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
This was my first stay here out of curiosity. The staff and CI process were quick (provided the room was ready) and very helpful when there were things we didn't understand. The only downside here was that the sound from next door penetrated our room, so we could hear the baby crying really loudly and screaming too, huhu. Luckily, my little one was already playing quietly on his phone, so hopefully there wasn't any noise pollution. My husband only had breakfast because he was having a really bad headache and couldn't sleep, but he said it was fine. So, will he be back? Definitely! XOXO
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1 people find it helpful
Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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lidia c.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 2 week(s) ago
I booked two rooms for one night. We arrived at the hotel around 10 PM. When I was about to check in, something struck me as odd. The receptionist told me that someone had already checked in my room and asked me if my family had checked in. I replied that no, and that we had just arrived in Samarinda that night. I was tired after the long trip, so I didn't want to argue. I simply explained that we had just arrived and were only now checking in. Then the two receptionists on duty came in and as they left, they announced that our room had suddenly become available. It was a bit odd, but never mind, we just wanted to rest. When we arrived, we found the room looked like it hadn't been cleaned, it was a bit dusty, and when we opened the bathroom door, there was a baby cockroach. It caused quite a commotion that night because we were frantic to catch it. The toilet was a bit dirty, as if it had been used but not flushed, and the bathroom was full of limescale. The hot water for the shower also didn't work. I waited a long time after turning on the faucet, but the water still wouldn't come hot. The other room was in pretty good condition, except the kettle wasn't working. The food was delicious, and the breakfast was also excellent.
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Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We apologize for the experience you had. This motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda.
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G***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Highly recommended, very good.
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Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and fast.
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Accommodation's Reply
31 Aug 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's always a favorite hotel to stay at. The atmosphere and amenities are complete. The rooms are also quite nice. It's simply awesome.
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1 people find it helpful
Accommodation's Reply
31 Aug 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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a***i
icon-origin-TRAVELOKA
9.6
/10
Reviewed 3 week(s) ago
The hotel was nice, but the blanket had some dirt on it, and it wasn't clean. The towels were also dirty.
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Accommodation's Reply
31 Aug 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I stayed for one night due to a padel event in Samarinda, yet I still managed to use the swimming pool in the morning. I stayed in a non-smoking room with a view of the pool and the city. The staff provided friendly and prompt service—they even brought a pool towel right to me—and the experience was very comfortable at an affordable price. I’ll likely be back.
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Accommodation's Reply
31 Aug 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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A***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good, I like it because of the beautiful view.
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Accommodation's Reply
31 Aug 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Number of reviews per page
20
40

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Swimming Pool 4 Five Premiere Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,427 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

9.0

Meal

8.9

Location

9.2

Service and Facilites

9.0

People often mention about Five Premiere Hotel
All
Room Space (167)
Staff Friendliness (157)
Bedroom (154)
Distance to City Center (150)
Ambiance (138)
Bathroom (127)
Family Friendly (126)
Accessibility (119)
Surroundings (117)
Hotel Area (116)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Five Premiere Hotel

Number of reviews per page
20
40
Customer reviews
N***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
My first time in Samarinda, and my stay at Five Hotel was very satisfying. The hotel was clean, tidy, and the staff were all friendly.
Translated by Google Icon
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The room is spacious, with a bathtub in the bathroom. It's cool. The AC is cold.
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Find this review helpful?
Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The hotel's location is very strategic. It's close to everything and quite easy to find food or other necessities. The hotel staff are also friendly and provide good service. Unfortunately, we encountered a few issues with the elevator. The elevator system seemed to be malfunctioning. Several times when we chose to go down, the elevator actually took us up first. This happened twice. There were even guests waiting outside the elevator, annoyed, thinking we didn't understand how to use the elevator, even though we had already chosen to go down. Hopefully, the elevator system can be fixed soon to make it more comfortable to use. Otherwise, our stay was quite pleasant, especially due to the strategic location and friendly hotel staff.
Read More
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Rani O.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
Recommendation for a hotel in the city center, only the parking is a bit confusing at first.
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Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Highly recommended, perfect for a staycation.
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h***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
The hotel is nice in the city center. The service is okay, but you have to wait for check-in. There is only one receptionist. On weekends, there should be at least two receptionists. So guests don't have to wait long. Check-out is nice, easy, and fast. The rooms are clean, only the toilet needs to be maintained. The food is delicious and perfect. Parking is free. There is a mosque, so it's convenient to pray 5 times a day. The AC is cold. And the only thing that made our vacation less memorable was the swimming pool. Smoking should be prohibited because there are lots of children. But smoke billowed from men smoking. It was annoying, but what can you do, because there is no smoking ban in the swimming pool. There are lots of small children, especially on weekends. Just a suggestion, the hotel should prohibit smoking in the swimming pool because there are more small children in the swimming pool. That's all. Everything else is fine.
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1 people find it helpful
M***b
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything was great. Great, friendly service. Spacious, clean rooms, and delicious food. The only problem was the towels smelled of cigarettes, even though I chose a non-smoking room and my husband doesn't smoke either. That's about it; otherwise, everything was fine and satisfactory.
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Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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i***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The upstairs is nice, the atmosphere is cool.
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Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Yordanus
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Great, the room is spacious and clean.
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2 people find it helpful
Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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E***A
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The staff is friendly, the place is clean, comfortable.
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1 people find it helpful
Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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i***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service was very fast and the food was very delicious.
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Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good, very recommended place to stay.
Find this review helpful?
Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Evie V. V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
This was my first stay here out of curiosity. The staff and CI process were quick (provided the room was ready) and very helpful when there were things we didn't understand. The only downside here was that the sound from next door penetrated our room, so we could hear the baby crying really loudly and screaming too, huhu. Luckily, my little one was already playing quietly on his phone, so hopefully there wasn't any noise pollution. My husband only had breakfast because he was having a really bad headache and couldn't sleep, but he said it was fine. So, will he be back? Definitely! XOXO
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Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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lidia c.
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Staycation
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6.7
/10
Reviewed 2 week(s) ago
I booked two rooms for one night. We arrived at the hotel around 10 PM. When I was about to check in, something struck me as odd. The receptionist told me that someone had already checked in my room and asked me if my family had checked in. I replied that no, and that we had just arrived in Samarinda that night. I was tired after the long trip, so I didn't want to argue. I simply explained that we had just arrived and were only now checking in. Then the two receptionists on duty came in and as they left, they announced that our room had suddenly become available. It was a bit odd, but never mind, we just wanted to rest. When we arrived, we found the room looked like it hadn't been cleaned, it was a bit dusty, and when we opened the bathroom door, there was a baby cockroach. It caused quite a commotion that night because we were frantic to catch it. The toilet was a bit dirty, as if it had been used but not flushed, and the bathroom was full of limescale. The hot water for the shower also didn't work. I waited a long time after turning on the faucet, but the water still wouldn't come hot. The other room was in pretty good condition, except the kettle wasn't working. The food was delicious, and the breakfast was also excellent.
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Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We apologize for the experience you had. This motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda.
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G***r
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9.4
/10
Reviewed 2 week(s) ago
Highly recommended, very good.
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Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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M***d
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Staycation
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9.4
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and fast.
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Accommodation's Reply
31 Aug 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
It's always a favorite hotel to stay at. The atmosphere and amenities are complete. The rooms are also quite nice. It's simply awesome.
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1 people find it helpful
Accommodation's Reply
31 Aug 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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a***i
icon-origin-TRAVELOKA
9.6
/10
Reviewed 3 week(s) ago
The hotel was nice, but the blanket had some dirt on it, and it wasn't clean. The towels were also dirty.
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Accommodation's Reply
31 Aug 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Verified Traveler
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Business
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10.0
/10
Reviewed 3 week(s) ago
I stayed for one night due to a padel event in Samarinda, yet I still managed to use the swimming pool in the morning. I stayed in a non-smoking room with a view of the pool and the city. The staff provided friendly and prompt service—they even brought a pool towel right to me—and the experience was very comfortable at an affordable price. I’ll likely be back.
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Accommodation's Reply
31 Aug 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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A***r
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10.0
/10
Reviewed 3 week(s) ago
Very good, I like it because of the beautiful view.
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Accommodation's Reply
31 Aug 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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