Five Premiere Hotel

Explore Five Premiere Hotel
9.2
Exceptional
From 1,514 reviews
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Cleanliness

8.9

Room Comfort

9.0

Meal

8.9

Location

9.2

Service and Facilites

9.0

People often mention about Five Premiere Hotel
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Room Space (178)
Staff Friendliness (167)
Bedroom (166)
Distance to City Center (162)
Ambiance (147)
Family Friendly (136)
Bathroom (136)
Accessibility (124)
Hotel Area (124)
Surroundings (121)
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Traveler Reviews Five Premiere Hotel

Number of reviews per page
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40
Customer reviews
E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
The hotel staff is friendly, aesthetic and clean.
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Accommodation's Reply
02 Oct 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Samarinda Hotel.
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rien n.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
The hotel staff is friendly and there is a wide selection of breakfast foods.
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Accommodation's Reply
02 Oct 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service. This motivates us to continue striving to provide the best service. We hope to serve you again in the future! Sincerely, The Management Team, Five Premier Samarinda Hotel
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Erika d. y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
Besides being friendly, they also gave us a free slice of birthday cake. Thanks, Five Premiere ❤️
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Accommodation's Reply
02 Oct 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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ampuh a. w.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
Friendly staff... unfortunately the complimentary mineral water was replaced with gallons.
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Accommodation's Reply
02 Oct 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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N***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The room is very nice, the atmosphere is good for resting,,, only for the sheets are not very clean, the towels are still smelly and dirty (please pay special attention to the towels). Overall, the atmosphere is good for resting. The AC is best, the lighting is ok. All the facilities are complete in the room. The room is also large. For breakfast is complete, the staff is friendly, the service is all good.
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Accommodation's Reply
02 Oct 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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sukron y. a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's great, check-in time is fast.
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Accommodation's Reply
02 Oct 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Samarinda Hotel.
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DAVID A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very cool, cheap and big room.
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Accommodation's Reply
02 Oct 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Samarinda Hotel.
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Andriansyah
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The atmosphere in the hotel room was quite pleasant.
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Accommodation's Reply
24 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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a***l
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
Comfortable, very clean. Really nice.
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Accommodation's Reply
24 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Aningtias P. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Comfortable and clean, but I just want to make a suggestion: the windows and building should be cleaned and renovated. The broken shower can be repaired quickly. Overall, it's still a comfortable stay. Hopefully, the improvements to the building and facilities can be realized soon.
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Accommodation's Reply
24 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Aningtias P. N.
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I love staying here. It's comfortable and easy to get around. It's close to recommended restaurants.
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Accommodation's Reply
24 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Samarinda Hotel.
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I've stayed at this hotel three times. Everything from the rooms, restaurant, and service is excellent. 10 thumbs up for 5Premiere.
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Accommodation's Reply
24 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Indrie B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel faucet needs maintenance because it drips a lot.
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1 people find it helpful
Accommodation's Reply
24 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Elysasmoko
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the rooms are spacious and comfortable, great for resting.
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1 people find it helpful
Accommodation's Reply
24 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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W***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Awesome, cool, I really like it
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1 people find it helpful
Accommodation's Reply
18 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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a***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel was comfortable and clean, and the rooms were tidy. The staff was friendly and helpful. Overall, it was a very pleasant stay. Definitely recommended! ✨
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Accommodation's Reply
18 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Gusti N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly. The rooms were spacious and clean, and the breakfast was varied and delicious. Thank you and best wishes 😍
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Accommodation's Reply
18 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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N***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My first time in Samarinda, and my stay at Five Hotel was very satisfying. The hotel was clean, tidy, and the staff were all friendly.
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1 people find it helpful
Accommodation's Reply
18 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room is spacious, with a bathtub in the bathroom. It's cool. The AC is cold.
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Accommodation's Reply
08 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel's location is very strategic. It's close to everything and quite easy to find food or other necessities. The hotel staff are also friendly and provide good service. Unfortunately, we encountered a few issues with the elevator. The elevator system seemed to be malfunctioning. Several times when we chose to go down, the elevator actually took us up first. This happened twice. There were even guests waiting outside the elevator, annoyed, thinking we didn't understand how to use the elevator, even though we had already chosen to go down. Hopefully, the elevator system can be fixed soon to make it more comfortable to use. Otherwise, our stay was quite pleasant, especially due to the strategic location and friendly hotel staff.
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Accommodation's Reply
18 Sep 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Number of reviews per page
20
40