How many rooms are available at Golden Palace Hotel Lombok

Golden Palace Hotel Lombok has 198.

Are there any parking spots at Golden Palace Hotel Lombok ?

Yes: Yes, there are parking spots at Golden Palace Hotel Lombok

Is there a swimming pool at Golden Palace Hotel Lombok?

Yes, a swimming pool is available at Golden Palace Hotel Lombok.

What do past guests say about Golden Palace Hotel Lombok?

Golden Palace Hotel Lombok is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Golden Palace Hotel Lombok

Name: Golden Palace Hotel Lombok
Address: Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217, Jalan Sriwijaya no.38, Mataram, Lombok, Nusa Tenggara Barat, 83217, Indonesia
Rating: 9

Hotels

9.0

/10

Exceptional

5,088 reviews

What Guests Say About Their Stay

Staff Friendliness (293)

Room Space (292)

Distance To City Center (289)

Bedroom (289)

R***t

10.0

/ 10

The best hotel in Mataram. Value for money. Quality rooms, quiet, and friendly staff. Definitely recommend.

Dwi M.

10.0

/ 10

The room was very comfortable, spacious, clean, and the service was friendly. I really enjoyed staying here.

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Fahmi H.

10.0

/ 10

The hotel service is satisfactory, the location is safe and comfortable, and the food is delicious. Awesome👍

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Usman H.

10.0

/ 10

Friendly service, clean, strategic and safe location in the city center, lots of choices of food in the restaurant and it tastes good.

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Fahmi H.

10.0

/ 10

Hotel with spacious and quiet rooms, friendly staff, strategic location close to shopping centers and tourist attractions, delicious hotel food.

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In the Area

See Map

Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Golden Palace Hotel Lombok is a hotel in a good neighborhood, which is located at Mataram City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Golden Palace Hotel Lombok

Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217

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Golden Palace Hotel Lombok Rates per Night

Golden Palace Hotel Lombok room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Golden Palace Hotel Lombok hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Golden Palace Hotel Lombok Location & Address

Golden Palace Hotel Lombok is located at Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217. It's situated in the Mataram, Lombok area of Indonesia, known for its beautiful beaches and cultural attractions. The hotel is approximately 5 km from the city center.

How to go to Golden Palace Hotel Lombok from Airport

Getting from Lombok International Airport (LOP) to Golden Palace Hotel Lombok is relatively straightforward. Several hotel transfer options are available, ensuring a smooth journey to your accommodation.

Taxi (Most Direct):
Taxis are readily available outside the airport terminal. This is the most direct option, taking approximately 30-45 minutes depending on traffic.
Ride Hailing (Convenient):
Ride hailing services are available at Lombok International Airport. Simply book a ride through the app for a convenient and often cost-effective transfer.
Airport Shuttle (Pre-booked):
Some hotels, including Golden Palace Hotel Lombok, may offer airport shuttle services. This usually requires pre-booking and can be a comfortable and hassle-free option.
Public Bus (Most Affordable):
While less direct, public buses are the most affordable option. You'll need to take a bus from the airport to Mataram and then transfer to another bus or taxi to reach the hotel. This option is best for budget travellers with time to spare.

Tips: For the most convenient route, consider pre-booking an airport shuttle or using a ride hailing service. This ensures a hassle-free transfer, especially if you're arriving late at night or with a lot of luggage.

Golden Palace Hotel Lombok Reviews & Summary

Looking for all about hotel Golden Palace Hotel Lombok? This hotel consistently receives positive Hotel reviews, making it a popular choice for travellers visiting Mataram. Guests particularly appreciate the hotel's comfortable accommodations and convenient location. What guests love about the hotel is its friendly staff, clean rooms, and excellent value for money. A standout feature is the rooftop pool, offering stunning views of the city. Here's a short, positive review: "A fantastic stay! The staff were incredibly helpful, the room was spotless, and the rooftop pool was a real treat. Highly recommend!"

Golden Palace Hotel Lombok Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Golden Palace Hotel Lombok offers a variety of categories of hotel rooms to suit different needs and preferences.

Superior Room:
These rooms offer comfortable accommodation with a choice of double or twin beds. Non-smoking options are available.
Deluxe Room:
Slightly larger than the Superior Rooms, the Deluxe Rooms offer additional space and amenities. Some rooms feature bathtubs.
Executive Suite:
These suites provide a separate living area and bedroom, offering more space and privacy.
Family Suite:
Designed for families, these suites feature multiple beds and ample space for everyone to relax.
Smoking/Non-Smoking Rooms:
Guests can request smoking or non-smoking rooms based on their preference.
Pet-Friendly Rooms:
Golden Palace Hotel Lombok is not pet-friendly.

Hotel Facilities in Golden Palace Hotel Lombok

Golden Palace Hotel Lombok boasts a range of Hotel amenities designed to enhance your stay. Whether you're travelling for business or leisure, you'll find plenty of hotel facilities to enjoy.

Swimming Pool:
Enjoy a refreshing dip in the hotel's outdoor swimming pool. Operating hours are from 7:00 AM to 7:00 PM.
Fitness Center:
Stay active during your stay with the hotel's well-equipped fitness center. Open 24 hours.
Spa:
Indulge in a relaxing massage or treatment at the hotel's spa. Extra fees apply.
Restaurant:
Savor delicious meals at the hotel's on-site restaurant.
Business Center:
Stay connected and productive with the hotel's business center.
Kids' Club:
Keep the little ones entertained at the supervised kids' club.
Free Wi-Fi:
Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Golden Palace Hotel Lombok

Golden Palace Hotel Lombok offers a delightful culinary experience with its on-site hotel restaurant and cafe. Whether you're looking for a hearty hotel buffet or a quick snack, you'll find something to satisfy your cravings.

The Grand Restaurant:
This restaurant serves a variety of international and Indonesian dishes. The hotel buffet breakfast is served here daily, priced at approximately SGD 25 per person. Opening hours are from 6:00 AM to 10:00 PM.
Lobby Cafe:
Enjoy a selection of coffee, tea, pastries, and light snacks at the Lobby Cafe. Prices range from SGD 5 to SGD 15. Opening hours are from 8:00 AM to 11:00 PM.
Signature Dish:
Don't miss the chance to try the hotel's signature dish, Ayam Taliwang, a spicy grilled chicken dish that's a local specialty.

Golden Palace Hotel Lombok Airport pickups and How to Book

Looking for hotels with airport shuttle? Golden Palace Hotel Lombok offers a convenient hotel to airport transfer service for its guests. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

While Mataram doesn't have an MRT system, there are several nearby bus stops that provide convenient access to different parts of the city. Knowing the nearby MRT station and bus stops nearby can greatly assist in navigating the area.

Mataram Central Bus Station:
Located approximately 3 km from the hotel, this bus station offers connections to various destinations in Lombok.
Jalan Pejanggik Bus Stop:
This bus stop is located about 1 km from the hotel and serves local bus routes.

Public transport cards are not commonly used in Mataram. Payment is usually made directly to the bus conductor in cash.

Nearby Attractions for Family / Kid Friendly

Mataram, Lombok, offers a variety of nearby activities and nearby places to go that are perfect for families and kids. There are plenty of nearby sightseeing places and things to see nearby.

Mayura Water Palace (Taman Mayura):
Located about 4 km from the hotel, this historical park features a large artificial lake and a Hindu temple. Entry is free.
Lombok Epicentrum Mall:
Situated approximately 3 km from the hotel, this mall offers a variety of shops, restaurants, and a cinema.
Narmada Botanic Garden:
Located around 10 km from the hotel, this beautiful garden features a replica of Mount Rinjani's Segara Anak lake. Entry fee is approximately SGD 2.
Pura Meru:
This is Lombok's largest Hindu temple, located about 6 km from the hotel. It's a great place to experience the local culture. Entry is free, but donations are appreciated.
Senggigi Beach:
While a bit further (about 15 km), Senggigi Beach is a popular spot for swimming, sunbathing, and water sports.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Golden Palace Hotel Lombok (Mataram, Lombok)

Exploring the nearby dining scene around Golden Palace Hotel Lombok is a treat for food lovers. From local food to international cuisine, there's something for everyone.

Cafes/Restaurants:

Ayam Taliwang Irama:
A popular restaurant serving the famous Ayam Taliwang, a spicy grilled chicken dish.
Lesehan Green Asri:
Offers a variety of Indonesian dishes in a relaxed, outdoor setting.
McDonald's:
For a quick and familiar meal, there's a McDonald's located nearby.

Local Street Food:

Nasi Goreng:
Fried rice with various toppings.
Sate:
Grilled meat skewers served with peanut sauce.
Gado-Gado:
Indonesian salad with peanut sauce.
Bakso:
Meatball soup.
Mie Goreng:
Fried noodles with vegetables and meat.

Shopping places near Golden Palace Hotel Lombok (Mataram, Lombok)

Finding the perfect dept stores near me or shops near me is easy with several nearby shopping options around Golden Palace Hotel Lombok. Whether you're looking for souvenirs or everyday essentials, you'll find it nearby shopping.

Lombok Epicentrum Mall:
A modern shopping mall with a variety of retail stores, restaurants, and entertainment options.
Mataram Mall:
Another popular mall offering a range of shops and dining options.
Cakranegara Market:
A traditional market where you can find local produce, handicrafts, and souvenirs.

Other Places to Stay Near Golden Palace Hotel Lombok

If Golden Palace Hotel Lombok is fully booked, or you're simply looking for alternatives, there are several other excellent hotels nearby. Finding the best hotel nearby is easy with these options.

Luxury/5–6 star hotels nearby:

The Oberoi Beach Resort, Lombok:
A luxurious beachfront resort with stunning views and world-class amenities.
Sudamala Resorts, Senggigi:
Offers a tranquil escape with beautiful villas and a serene atmosphere.
Jeeva Beloam Beach Camp:
A unique eco-resort offering a secluded and luxurious experience.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

Aruna Senggigi Resort & Convention:
A beachfront resort with comfortable rooms and a range of facilities.
Kila Senggigi Beach Hotel:
Offers a relaxing stay with beautiful gardens and a private beach.
Puri Mas Boutique Resorts & Spa:
A charming boutique resort with a focus on wellness and relaxation.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

Hotel Santika Mataram:
A comfortable and convenient hotel in the heart of Mataram.
Lombok Plaza Hotel & Convention:
Offers a range of amenities and a convenient location.
Grand Madani Hotel:
A modern hotel with comfortable rooms and a rooftop pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel can make all the difference in your travel experience. With its comfortable accommodations, convenient location, and excellent facilities, Golden Palace Hotel Lombok is a great choice for your stay in Mataram. Check Hotel availability and make your Hotel reservations today! Ready to experience the best of Lombok? Don't wait, book your stay now through Traveloka and enjoy exclusive deals and discounts. Start planning your dream vacation today! book cheap hotels in Indonesia and find cheap hotels nearby.

All facilities in Golden Palace Hotel Lombok

Swimming Pool

Fitness Center

Functional Hall

Common Space

Lobby

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Cafe
Dining area
Early bird breakfast
Gala dinner
Hot breakfast
Poolside bar
Show cooking restaurant
Snacks
Snack bar
Vegetarian meal

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service
Multilingual staff
Newspaper in lobby
Newspaper
Tours
Wedding service

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Heater
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area

Things to Do

Barbecue
Fitness center
Garden
Karaoke
Massage
Outdoor pool
Outdoor pool
Sauna
Spa
Hot tub

Public Facilities

Parking
Coffee shop
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathtub
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Separate shower and tub
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Business Facilities

Business center
Business facilities
Computer station
Conference room
Meeting facilities
Photocopier
PRINTER

Transportation

Area shuttle with surcharge
Car rental
Secure parking
Valet parking

Accessibilty

Accessible parking
Disabled access friendly
Wheelchair accessible

Shuttle Service

Airport transfer (surcharge)
Ferry terminal shuttle (surcharge)

Family-friendly Facilities

Children pool

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Golden Palace Hotel Lombok

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Extra Breakfast

Accommodation charges IDR 150,000/guest for extra breakfast.

Smoking

Smoking is allowed only in the designated smoking area.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Golden Palace Hotel Lombok	198
Number of floors in Golden Palace Hotel Lombok	12
Another facilities in Golden Palace Hotel Lombok	Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Golden Palace Hotel Lombok

What are available facilities at Golden Palace Hotel Lombok?

There are top facilites at Golden Palace Hotel Lombok such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Golden Palace Hotel Lombok?

The standard check-in time at Golden Palace Hotel Lombok is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Golden Palace Hotel Lombok provide breakfast?

Yes, Golden Palace Hotel Lombok provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Golden Palace Hotel Lombok

Golden Palace Hotel Lombok has a 4.0-star rating.

How many floors does Golden Palace Hotel Lombok have?

Golden Palace Hotel Lombok has 12.

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More Reviews from Other Guests in Golden Palace Hotel Lombok

Overall Ratings & Reviews Golden Palace Hotel Lombok

Traveloka (5,041)

Other sources (47)

9.0

Exceptional

From 5,041 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.1

Service and Facilites

9.1

People often mention about Golden Palace Hotel Lombok

All

Taste (445)

Variety (438)

In-house Restaurant (431)

In-room Dining (423)

Price (413)

Room Space (302)

Staff Friendliness (298)

Bedroom (296)

Distance to City Center (295)

Ambiance (291)

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Traveler Reviews Golden Palace Hotel Lombok

Number of reviews per page

Customer reviews

Dwi M.

10.0

/10

Reviewed 4 day(s) ago

The room was very comfortable, spacious, clean, and the service was friendly. I really enjoyed staying here.

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Accommodation's Reply

02 Dec 2025

Dear Mr/Ms. Dwi M., Warmest regards, Golden Palace Hotel Lombok  It was our pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing with us a most memorable experience during your stay at Golden Palace Hotel Lombok. We always appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Sincerely, Reeza Pahlevie, Director of Operations

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Arischa H. Z.

Staycation

10.0

/10

Reviewed 4 day(s) ago

The taste and variety of food are delicious and there are many choices, strategic location.

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Accommodation's Reply

02 Dec 2025

Dear Ms. Arischa H.Z., Warmest regards, Golden Palace Hotel Lombok  It was a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your wonderful experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Best regards, Reeza Pahlevie, Director of Operations

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Halim D. P.

Business

10.0

/10

Reviewed 6 day(s) ago

The service from Mrs. Novi and Mrs. Nohan was very good and fast.

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Accommodation's Reply

02 Dec 2025

Dear Halim D. P., Warmest regards, Golden Palace Lombok  It was a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your wonderful experience at Golden Palace Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Best regards, Reeza Pahlevie, Director of Operations

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Febriana S. S.

Business

10.0

/10

Reviewed 1 week(s) ago

Fun, comfortable, and excellent service!!

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1 people find it helpful

Accommodation's Reply

02 Dec 2025

Dear Ms. Fabriana S.S., Warmest regards, Golden Palace Hotel Lombok  It was a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your wonderful experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the most important person – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Sincerely, Risa Pahlevi, Director of Operations

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Marwoto

Business

10.0

/10

Reviewed 1 week(s) ago

Business trip in Lombok and stay at Golden Palace Hotel Lombok, comfortable and good service.

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Accommodation's Reply

28 Nov 2025

Dear Mr/Mrs Marvoto, Warmest regards, Golden Palace Hotel Lombok  It has been a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Sincerely, Reza Pahlevi, Director of Operations

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Robert N.

Business

10.0

/10

Reviewed 1 week(s) ago

Best hotel in Mataram, always coming back

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Accommodation's Reply

25 Nov 2025

Dear, Mr/Mrs. Robert James Neill Warmest Greetings from Golden palace Hotel Lombok  It has been a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most - You. Your review has been shared with the hotel team as an important way to understand how we can continue to deliver an exceptional experience. We really appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day!  Warmest Regards, Reeza Pahlevie Director of Operation

Robert N.

Business

10.0

/10

Reviewed 1 week(s) ago

All so good, staff and food so lovely.

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Accommodation's Reply

25 Nov 2025

R***t

10.0

/10

Reviewed 1 week(s) ago

Best hotel in Mataram. I stayed here for business

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Accommodation's Reply

25 Nov 2025

Yulie G.

Business

10.0

/10

Reviewed 1 week(s) ago

Comfortable, best service at Golden Palace Hotel

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Accommodation's Reply

02 Dec 2025

Dear Ms. Yulie G., Warmest regards, Golden Palace Hotel Lombok  It was a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your wonderful experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Best regards, Reeza Pahlevie, Director of Operations

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I Gusti B. B. A.

Transit

10.0

/10

Reviewed 2 week(s) ago

Great location, centrally located, only 1 km from Epicentrum Mall, so you can get to the mall quickly. Good service, friendly staff. I recommend adding at least two bellboys on standby so that when there are a lot of guests checking in, luggage can be quickly retrieved. The room was clean, although I was surprised to get a smoking room, so there was a slight smell of cigarette smoke. The breakfast was delicious and varied, and there were traditional snacks. Please improve the taste of the in-room food.

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Accommodation's Reply

24 Nov 2025

Dear Mr. Gusti B. B. A., Best regards, Golden Palace Hotel Lombok  It was our pleasure to serve you. We apologize for the inconvenience you experienced. We will work hard to improve our service to prevent this from happening again. Your review is shared with the hotel team as it is an important way to understand how we can continue to deliver great experiences. On behalf of the entire hotel team, we would like to thank you for sharing your memorable experience with us during your stay at Golden Palace Hotel Lombok. We sincerely appreciate you taking the time to share your review. We look forward to welcoming you back again. Have a great day!  Best regards, Reza Pahlevi, Director of Operations

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R Khairiyah

Staycation

10.0

/10

Reviewed 2 week(s) ago

Strategic location, comfortable place, and good service.

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Accommodation's Reply

28 Nov 2025

Dear Ms. R. Khairiyah, Warmest regards, Golden Palace Hotel Lombok  It was a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your wonderful experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day!  Sincerely, Riza Pahlevi, Director of Operations

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R Khairiyah

Staycation

10.0

/10

Reviewed 2 week(s) ago

Best hotel in Mataram, Lombok, strategic location

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Accommodation's Reply

22 Nov 2025

Dear Ms. R. Khairiyah, Warmest regards, Golden Palace Hotel Lombok  It was a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your wonderful experience at Golden Palace Hotel Lombok. We appreciate positive reviews, especially when they come from the most important person – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Sincerely, Riza Pahlevi, Director of Operations

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Totok S. W. O.

Staycation

10.0

/10

Reviewed 2 week(s) ago

Good service, great, will come here often

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Accommodation's Reply

25 Nov 2025

Dear Totok S.W.O., Warmest regards, Golden Palace Hotel Lombok  It was a pleasure to serve you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We always appreciate positive feedback, especially when it comes from the person who matters most to us – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback, and we look forward to welcoming you back again. Have a great day!  Sincerely, Risa Pahlevi, Director of Operations

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Sulaiman A.

10.0

/10

Reviewed 2 week(s) ago

Friendly staff, clean rooms & delicious food 😊

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Accommodation's Reply

21 Nov 2025

Dear Mr. Sulaiman A., Warmest regards, Golden Palace Hotel Lombok  It was a pleasure to serve you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Sincerely, Riza Pahlevi, Director of Operations

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corry r. s.

Business

10.0

/10

Reviewed 2 week(s) ago

Very comfortable, the best Front Office service from Nohan, Vanessa, and Richo, will come back here again.

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Accommodation's Reply

21 Nov 2025

Hello Corey R.S.! Golden Palace Hotel Lombok, We are honored to have you stay with us. Our team and I would like to thank you for sharing your wonderful experience at Golden Palace Hotel Lombok. We always appreciate positive feedback, especially from our valued guests. Your feedback is very important to us as it allows us to continue to provide you with the best possible experience. Thank you for your valuable comments on your stay. We hope to welcome you back soon. Have a great day! Best regards, Risa Pahlavi, Director of Operations

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Fahmi H.

Staycation

10.0

/10

Reviewed 2 week(s) ago

Friendly service, helpful staff, varied breakfast menu and everything tastes delicious.

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Accommodation's Reply

18 Nov 2025

Dear Mr/Ms. Fahmi H., Warmest regards, Golden Palace Hotel Lombok  It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Sincerely, Riza Pahlevi, Director of Operations

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Fahmi H.

Staycation

10.0

/10

Reviewed 2 week(s) ago

The hotel rooms are large and clean, the location is strategic and easy to access, and the food menu is delicious.

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Accommodation's Reply

18 Nov 2025

Dear Mr/Ms. Fahmi H., Warmest regards, Golden Palace Hotel Lombok  It was our pleasure to serve you. On behalf of our entire team, we would like to thank you for sharing with us a most memorable experience during your stay at Golden Palace Hotel Lombok. We always appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day!  Sincerely, Riza Pahlevi, Director of Operations

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Budiman H.

Business

10.0

/10

Reviewed 2 week(s) ago

Always stay at Golden Palace when visiting Lombok, strategic location, safe, and comfortable, the breakfast menu also has many choices and tastes delicious.

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Accommodation's Reply

18 Nov 2025

Dear Mr. Budiman H., Warmest regards, Golden Palace Hotel Lombok  It was a pleasure to serve you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We always appreciate positive feedback, especially when it comes from the person who matters most to us – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback, and we look forward to welcoming you back again. Have a great day!  Sincerely, Risa Pahlevi, Director of Operations

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Budiman H.

Staycation

10.0

/10

Reviewed 2 week(s) ago

It's a pleasant, comfortable atmosphere, and offers easy access to shopping and dining options. The food at the hotel is also delicious.

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Accommodation's Reply

18 Nov 2025

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M Arizal

Staycation

10.0

/10

Reviewed 2 week(s) ago

The location is very strategic, with easy access and proximity to malls, minimarkets, and tourist attractions. The hotel breakfast offers a wide selection and delicious food.

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Accommodation's Reply

18 Nov 2025

Dear Mr/Mrs. M. Arizal, Warmest regards, Golden Palace Hotel Lombok  It was our pleasure to serve you. On behalf of our entire team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We always appreciate positive feedback, especially when it comes from the person who matters most to us – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback, and we look forward to welcoming you back again. Have a great day!  Sincerely, Riza Pahlevi, Director of Operations

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