Grand Whiz Poins Simatupang Jakarta

Hotels
Preferred Partner
8.5
/10
Very Good
9,263 reviews

What Guests Say About Their Stay

Staff Friendliness (99)
Accessibility (90)
Bedroom (81)
Ambiance (79)
Sukmarasa
9.1
/ 10
Good service from the staff. But the room condition lacks maintenance. The wall is kind of dirty and need repaint, some leaks found in the window, the phone have cracks (?), etc. But overall still acceptable.
abdul r.
8.8
/ 10
Overall everything was ok, clean room, good food, easy to access and near MRT station
Pascale Aurora Maulina Iskandar
9.7
/ 10
Room was clean. Really loved the night I spend there! Definitely recommended. Will be back again!
Bagz
9.7
/ 10
Room was clean, comfy, cozy and had a spectacular view.
Aries S.
9.7
/ 10
Clean room, friendly staff, strategic location near mall and hospital. Keep up the good work.
In the Area
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POINS SQUARE Mall & Apartment, Jl. RA Kartini no. 1 - Lebak Bulus Simatupang , Cilandak, Lebak Bulus, Jakarta, Indonesia, 12440

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Grand Whiz Hotel Poins Simatupang Jakarta Grand Whiz Poins Simatupang Jakarta is a hotel in a good neighborhood, which is located at Lebak Bulus. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Whiz Poins Simatupang Jakarta

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POINS SQUARE Mall & Apartment, Jl. RA Kartini no. 1 - Lebak Bulus Simatupang , Cilandak, Lebak Bulus, Jakarta, Indonesia, 12440
Lobby Grand Whiz Poins Simatupang Jakarta
Lobby 2 Grand Whiz Poins Simatupang Jakarta

Discover More About Grand Whiz Poins Simatupang Jakarta

Grand Whiz Poins Simatupang Jakarta Rates per Night

Grand Whiz Poins Simatupang Jakarta room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Grand Whiz Poins Simatupang Jakarta hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Grand Whiz Poins Simatupang Jakarta Location & Address

Grand Whiz Poins Simatupang Jakarta is located at POINS SQUARE Mall & Apartment, Jl. RA Kartini no. 1 - Lebak Bulus Simatupang, Cilandak, Lebak Bulus, Jakarta, Indonesia, 12440. It's situated in the Jakarta Selatan area of Indonesia, known for its vibrant atmosphere and diverse culinary scene. The hotel is approximately 15 km from the city center.

How to go to Grand Whiz Poins Simatupang Jakarta from Airport

Arriving at Soekarno-Hatta International Airport (CGK) and wondering about the best way to get to Grand Whiz Poins Simatupang Jakarta? Don't worry, there are several options to suit your budget and time constraints. Here's a breakdown of how to make your hotel transfer:

  • Taxi (most direct):

    A taxi is the most straightforward option. You'll find taxi counters at the airport. Make sure the driver uses the meter or agree on a fare beforehand.
  • Ride Hailing (convenient):

    Ride hailing services are readily available at the airport. Simply book a ride through the app and meet your driver at the designated pick-up point.
  • Airport Bus (budget-friendly):

    The DAMRI airport bus offers a cheaper alternative. Look for the bus heading towards Lebak Bulus, which is the closest terminal to Simatupang. From Lebak Bulus, you can take a taxi or Ride Hailing to the hotel.
  • Private Airport Transfer (pre-booked comfort):

    Pre-booking a private airport transfer ensures a hassle-free journey. Your driver will meet you at the arrival hall and take you directly to the hotel.

Tips:

For the most convenient route, especially if you have luggage, a taxi or Ride Hailing is recommended. If you're on a budget, the DAMRI bus to Lebak Bulus followed by a short taxi ride is a good option.

Grand Whiz Poins Simatupang Jakarta Reviews & Summary

Looking for honest hotel reviews before you book your stay at Grand Whiz Poins Simatupang Jakarta? You're in the right place! We've gathered insights to give you all the details about this popular hotel.

Guests consistently praise the hotel's convenient location, making it easy to explore the surrounding area. The friendly and helpful staff are also frequently mentioned, creating a welcoming atmosphere. A standout feature is the rooftop pool, offering stunning city views. Many guests also appreciate the comfortable rooms and the variety of breakfast options.

Here's a snippet from a recent review: "The Grand Whiz Poins Simatupang Jakarta was a fantastic choice! The location was perfect for my business trip, and the staff went above and beyond to make my stay comfortable. The rooftop pool was a definite highlight!"

Grand Whiz Poins Simatupang Jakarta Room Types Available

Choosing the right hotel room type can make all the difference to your stay at Grand Whiz Poins Simatupang Jakarta. Understanding the different hotel room types available ensures you get the perfect fit for your needs and preferences. Here's a breakdown of the categories of hotel rooms you can expect:

  • Superior Room:

    A comfortable and well-equipped room, ideal for solo travellers or couples. Offers city views and is available in smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than the Superior Room, with added amenities. Features a bathtub and bidet in the bathroom.
  • Executive Room:

    Designed for business travellers, offering a dedicated workspace and enhanced comfort. Non-smoking only.
  • Family Room:

    Spacious room perfect for families, with multiple beds or a connecting room option.
  • Suite:

    The most luxurious option, featuring a separate living area and bedroom. Offers panoramic city views and a bathtub.

Grand Whiz Poins Simatupang Jakarta is not a pet-friendly hotel. Please check with the hotel directly for any specific requirements.

Hotel Facilities in Grand Whiz Poins Simatupang Jakarta

Grand Whiz Poins Simatupang Jakarta offers a range of hotel amenities and hotel facilities to ensure a comfortable and enjoyable stay for all guests. From relaxation to recreation, there's something for everyone. Here's a list of what you can expect:

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool, open from 7:00 AM to 7:00 PM.
  • Fitness Centre:

    Stay active during your stay with the well-equipped fitness centre, open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa.
  • Restaurant:

    Savor delicious meals at the on-site restaurant, offering a variety of cuisines.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club.
  • Meeting Rooms:

    Host your business meetings or events in the hotel's modern meeting rooms.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Grand Whiz Poins Simatupang Jakarta

Grand Whiz Poins Simatupang Jakarta boasts excellent dining options, including a hotel buffet, restaurant, and cafe, catering to diverse tastes. Whether you're after a quick bite or a leisurely meal, you'll find something to satisfy your cravings. Here's a closer look:

  • Restaurant:

    The hotel's main restaurant serves a variety of Indonesian and international dishes. The breakfast buffet is particularly popular, with a wide selection of hot and cold items. Expect to pay around SGD 25 per person for the buffet. Open from 6:00 AM to 10:00 PM.
  • Lobby Lounge:

    Enjoy light snacks, coffee, and cocktails in the relaxed atmosphere of the lobby lounge. Open from 10:00 AM to 11:00 PM.
  • Signature Dish:

    Be sure to try the hotel's signature dish, Nasi Goreng Whiz, a flavorful Indonesian fried rice with a special blend of spices.

Grand Whiz Poins Simatupang Jakarta Airport pickups and How to Book

Need a convenient hotel to airport transfer? Grand Whiz Poins Simatupang Jakarta offers airport pick-up services to make your arrival and departure as smooth as possible. Here's how to arrange your hotel with airport shuttle:

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and take you directly to the hotel.

Nearby MRT Station & Bus Stops

Getting around Jakarta is easy with the nearby MRT and bus stops. Knowing the closest MRT nearby and nearby bus station makes exploring the city a breeze. Here's a list of the nearest options:

  • Lebak Bulus Grab MRT Station:

    Located approximately 2 km from the hotel.
  • Fatmawati MRT Station:

    Located approximately 3 km from the hotel.
  • Bus Stop Lebak Bulus:

    Several bus routes stop here, providing connections to various parts of the city.

To use the MRT and buses, you'll need a JakLingko card, which can be purchased and topped up at MRT stations and some bus stops.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go for a fun-filled family day out near Grand Whiz Poins Simatupang Jakarta? Jakarta Selatan and the surrounding areas offer a variety of attractions suitable for all ages. Here are some nearby sightseeing places and things to see nearby:

  • Ragunan Zoo:

    Home to a diverse collection of animals from around the world. Distance from hotel: 8 km. Entry price: SGD 0.70.
  • KidZania Jakarta:

    An interactive edutainment theme park where kids can role-play different professions. Distance from hotel: 12 km. Entry price: SGD 25.
  • Dunia Fantasi (Dufan):

    A popular amusement park with thrilling rides and attractions. Distance from hotel: 25 km. Entry price: SGD 30.
  • Taman Mini Indonesia Indah (TMII):

    A cultural park showcasing the diversity of Indonesia's provinces. Distance from hotel: 15 km. Entry price: SGD 1.50.
  • Museum Layang-Layang (Kite Museum):

    A unique museum dedicated to kites from around the world. Distance from hotel: 10 km. Entry price: SGD 2.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Grand Whiz Poins Simatupang Jakarta (Jakarta Selatan)

Craving some delicious nearby dining options near Grand Whiz Poins Simatupang Jakarta? Jakarta Selatan is a food lover's paradise, with a wide array of local food and food eatiries near me. Here are some recommendations:

Cafes/Restaurants:

  • Starbucks:

    A familiar favorite for coffee and light bites.
  • Pizza Hut:

    Enjoy classic pizzas and pasta dishes.
  • HokBen:

    A popular Japanese fast-food chain.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a staple dish.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Ketoprak:

    A vegetarian dish with tofu, rice noodles, and peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Martabak:

    Sweet or savory stuffed pancake.

Shopping places near Grand Whiz Poins Simatupang Jakarta (Jakarta Selatan)

Looking for some retail therapy? There are plenty of shops near me and nearby shopping options around Grand Whiz Poins Simatupang Jakarta. Here are some malls near hotel and dept stores near me to explore:

  • Pondok Indah Mall:

    A large shopping mall with a wide variety of international and local brands.
  • Cilandak Town Square (CITOS):

    A popular hangout spot with a mix of shops, restaurants, and entertainment options.
  • Blok M Square:

    A bustling shopping center with a mix of retail outlets and traditional market stalls.

Other Places to Stay Near Grand Whiz Poins Simatupang Jakarta

If Grand Whiz Poins Simatupang Jakarta isn't quite what you're looking for, there are plenty of other affordable hotels nearby and apartment options in the area. Here's a selection of the best hotel nearby, ranging from luxury to budget-friendly:

Luxury/5-6 Star Hotels Nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    Offers luxurious accommodations and exceptional service.
  • Four Seasons Hotel Jakarta:

    Known for its elegant design and world-class amenities.
  • Mandarin Oriental Jakarta:

    A sophisticated hotel with stunning city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Mercure Jakarta Simatupang:

    A modern hotel with comfortable rooms and a convenient location.
  • Hotel Gran Mahakam:

    A stylish hotel with a rooftop pool and bar.
  • Swiss-Belhotel Pondok Indah:

    Offers a range of facilities, including a spa and fitness center.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Amaris Hotel Lebak Bulus:

    A budget-friendly option with clean and comfortable rooms.
  • Favehotel Cilincing:

    Offers a convenient location and essential amenities.
  • Pop! Hotel Tebet Jakarta:

    A trendy and affordable hotel with a minimalist design.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your Jakarta adventure? Grand Whiz Poins Simatupang Jakarta offers a comfortable and convenient base for exploring the city. With its excellent location, friendly staff, and range of amenities, it's a great choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your stay through Traveloka for exclusive discounts and promotions. Start planning your trip now and experience the vibrant city of Jakarta!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next getaway.

All facilities in Grand Whiz Poins Simatupang Jakarta

Swimming Pool Grand Whiz Poins Simatupang Jakarta
Swimming Pool
Fitness Center Grand Whiz Poins Simatupang Jakarta
Fitness Center
Functional Hall Grand Whiz Poins Simatupang Jakarta
Functional Hall
Common Space Grand Whiz Poins Simatupang Jakarta
Common Space
Lobby Grand Whiz Poins Simatupang Jakarta
Lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Business Facilities

  • Computer station
  • Meeting facilities
  • Projector

Food and Drinks

  • Restaurant with AC
  • Buffet breakfast

Transportation

  • Car rental
  • Secure parking

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Connectivity

  • Internet point
  • Free WiFi

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Grand Whiz Poins Simatupang Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Deposit IDR 300.000 is needed By Cash Only
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Whiz Poins Simatupang Jakarta
159
Number of floors in Grand Whiz Poins Simatupang Jakarta
2
Another facilities in Grand Whiz Poins Simatupang Jakarta
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Grand Whiz Poins Simatupang Jakarta

What are available facilities at Grand Whiz Poins Simatupang Jakarta?
There are top facilites at Grand Whiz Poins Simatupang Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Whiz Poins Simatupang Jakarta?
The standard check-in time at Grand Whiz Poins Simatupang Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Whiz Poins Simatupang Jakarta provide breakfast?
Yes, Grand Whiz Poins Simatupang Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Whiz Poins Simatupang Jakarta

8.5
Very Good
From 9,263 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.6

Service and Facilites

8.6

People often mention about Grand Whiz Poins Simatupang Jakarta
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Akses (56)
Kamar Tidur (54)
Suasana (53)
Kamar Mandi (49)
Area Hotel (49)
Ukuran Kamar (48)
Lingkungan Sekitar (45)
Waktu Check-in/out (41)
Wifi (40)
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Traveler Reviews Grand Whiz Poins Simatupang Jakarta

Number of reviews per page
20
40
Customer reviews
Wawan D. C. D.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 13 hour(s) ago
The receptionist is not very responsive
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Rosa L.
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10.0
/10
Reviewed 4 day(s) ago
Absolutely loved it, comfortable for kids, spacious, and clean. I'll definitely be coming back often to stay with my family.
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Accommodation's Reply
31 Jul 2025
Dear Ms. Rosa, Thank you for taking the time to rate our hotel's services and facilities. We look forward to welcoming you back and staying with us again soon. Thank you and best regards, Muhammad Hafidz, General Manager.
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A***l
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
The hotel staff were very friendly and helpful during check in, check out and friendly service throughout the stay.
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Accommodation's Reply
21 Jul 2025
Dear Sir/Madam, Thank you for taking the time to rate our hotel's services and facilities. We look forward to welcoming you back and staying with us again soon. Thank you and best regards, Muhammad Hafidz, General Manager.
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Zulkarnain S.
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10.0
/10
Reviewed 2 week(s) ago
The best hotel inside the mall. Delicious breakfast with lots of choices. Friendly staff. The best, really.
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Accommodation's Reply
21 Jul 2025
Dear Mr. Zulkarnain, Thank you for taking the time to rate our hotel's services and facilities. We look forward to welcoming you back and staying with us again soon. Thank you and best regards, Muhammad Hafidz, General Manager.
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S***a
icon-Leisure
Leisure
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8.5
/10
Reviewed 2 week(s) ago
Thank God, I've had two short vacations here with my family. It's very welcoming, I always get a surprise Happy Holiday cake, the location is strategic, easy to get anywhere plus it's inside a mall, and of course the swimming pool is very spacious, the breakfast menu is complete.
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Accommodation's Reply
18 Jul 2025
Dear Sir/Madam, Thank you for taking the time to rate our hotel's services and facilities. We look forward to welcoming you back and staying with us again soon. Thank you and best regards, Muhammad Hafidz, General Manager.
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the service is fast and good.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you very much for your constructive feedback. We are very sorry about the unpleasant experience, as we have not achieved our main goal. Please be assured that we value your feedback for further improvement and pass it on to the relevant department. Once again, we apologize for the inconvenience and we hope you will give us the opportunity to return to us in the future. From all of us at Grand Whiz Poins Simatupang Jakarta, we look forward to welcoming you again. Thank you and warm regards, Muhammad Hafidz, General Manager.
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Ginanjar
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I've stayed at GrandWhiz Hotel many times; the service is always friendly and the facilities are excellent. Booking a Super Double room immediately gives you a free upgrade to a Deluxe. While the mattress isn't soft enough, it's still comfortable. The room is large, so the kids can run around freely. The only caveats are the lack of hot water, the AC can't be adjusted (turn it off if it's cold), and the restaurant lacks a wide variety of food. Overall, GrandWhiz Hotel remains my choice for a staycation.
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Accommodation's Reply
14 Jul 2025
Dear Mr. Ginanjar, Thank you for taking the time to rate our hotel's services and facilities. We apologize for any inconvenience and hope you'll have the opportunity to return to us in the future. From all of us at Grand Whiz Poins Simatupang Jakarta, we look forward to welcoming you again. Thank you and warm regards, Muhammad Hafidz, General Manager.
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D***i
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Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 4 week(s) ago
4th time staying here, usually in a deluxe room and quite happy, the last time the superior room was less than satisfactory. Better to upgrade to deluxe. The best thing about Grandwhiz Lebak Bulus is the strategic location, above the mall, spacious kids pool with unlimited view and superrr breakfast, not inferior to a 5 star hotel. Unfortunately the pool was undergoing treatment on Monday when I stayed. Next time I won't take it on Monday. Thank you.
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Accommodation's Reply
04 Jul 2025
Dear Sir/Madam, Thank you for taking the time to give us a good rating on our hotel services and facilities. We look forward to welcoming you back and staying again in the near future. Thank you and warm regards, Muhammad Hafidz. General Manager.
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RAHMAT H.
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
favorite place since long ago for staycation alone or with partner.. best view can be obtained and service from receptions and other employees are very satisfying.. next time will come here again..
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Accommodation's Reply
04 Jul 2025
Dear Mr. Rahmat, Thank you for taking the time to give us a good rating on our hotel services and facilities. We look forward to welcoming you back and staying again in the near future. Thank you and warm regards, Muhammad Hafidz. General Manager.
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Gunawan
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Good location, good facility, and good vibes.
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Accommodation's Reply
30 Jun 2025
Dear Our Value Guest Mr. Gunawan, Warmest greeting from Grand Whiz Poins Simatupang Jakarta. Thank you for your review, we are very pleased for your positive review. I would like to take this opportunity to thank you for choosing us as your accommodation choice for your vacation. We are very pleased that enjoyed your stay with us, and we have met your expectations in the quality service of our property. Best regards, Muhammad Hafidz. General Manager.
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
I really like the front desk lobby service, easy check in process even late night + good room upgrade deals, clean and super comfortable room, my wife loves it! Thank you very much Whiz Simatupang!
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Accommodation's Reply
02 Jul 2025
Dear Sir/Madam, Thank you for taking the time to give us a good rating on our hotel services and facilities. We look forward to welcoming you back and staying again in the near future. Thank you and warm regards, Muhammad Hafidz. General Manager.
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Y***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Always stay here and it's always clean, it's a shame, yesterday it turned out there were blood stains on the sheets, hopefully the cleanliness can be improved and the hot water is not hot enough, thank you.
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Sir/Madam, Thank you very much for your constructive feedback. We are very sorry about the unpleasant experience, as we have not achieved our main goal. Please be assured that we appreciate your feedback for further improvement and forward it to the relevant department. Once again, We apologize for your inconvenience and We hope you can give us another chance again in the future. From all of us at Grand Whiz Poins Simatupang Jakarta, we look forward to welcoming you again. Warm regards. Muhammad Hafidz. General Manager.
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
i always love to stay here, but last time i stau here wasnt like before, last time i stay here the AC both in lobby area and in room is not cool at all.. maybe it just need some maintenance.. but over all is still good
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Accommodation's Reply
24 Jun 2025
Dear our Value Guest, Warmest greeting from Grand Whiz Poins Simatupang Jakarta. Thank you for your review. We would like to apologize for the inconvenience you experienced. We will try our best to improve our service in the future. Thank you again for your feedback, and we look forward to welcoming you back in the future. Best regards, Muhammad Hafidz. General Manager.
H***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Book a family room, it is quite spacious, complete with a kitchen and dining table.
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Accommodation's Reply
23 Jun 2025
Dear Sir/Madam, Thank you for taking the time to give us a good rating on our hotel services and facilities. We look forward to welcoming you back and staying again in the near future. Thank you and warm regards, Muhammad Hafidz. General Manager.
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A***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
The water in the bathroom is not warm enough.
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Accommodation's Reply
18 Jun 2025
Dear Sir/Madam, Thank you very much for your constructive feedback. We are very sorry about the unpleasant experience, as we have not achieved our main goal. Please be assured that we appreciate your feedback for further improvement and forward it to the relevant department. Once again, We apologize for your inconvenience and We hope you can give us another chance again in the future. From all of us at Grand Whiz Poins Simatupang Jakarta, we look forward to welcoming you again. Thank you and warm regards, Muhammad Hafidz. General Manager.
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I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
the room, bathroom and breakfast were amazing
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Accommodation's Reply
17 Jun 2025
Dear Sir/Madam. Thank you for taking the time to give us a good rating on our hotel services and facilities. We look forward to welcoming you back and staying again in the near future. Thank you and warm regards, Muhammad Hafidz. General Manager.
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R***a
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
My favorite hotel if I want to take my kids on a staycation and swim, which is close to Lebak Bulus MRT, and the rate is not too expensive.
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Accommodation's Reply
16 Jun 2025
Dear Sir/Madam. Thank you for taking the time to give us a good rating on our hotel services and facilities. We look forward to welcoming you back and staying again in the near future. Thank you and warm regards, Muhammad Hafidz. General Manager.
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Achmad S.
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Business
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9.1
/10
Reviewed 7 week(s) ago
calm.......... comfortable.......... complete ..........
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Accommodation's Reply
16 Jun 2025
Dear Mr. Achmad. Thank you for taking the time to give us a good rating for our hotel services and facilities. We look forward to welcoming you back and staying again in the near future. Thank you and warm regards, Muhammad Hafidz. General Manager.
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A***i
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Business
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9.1
/10
Reviewed 8 week(s) ago
Very Pleasant, Clean rooms and adequate supporting facilities... Friendly staff and clean place. If you have assignments around South Jakarta and Tangsel.. I think staying here is highly recommended
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Accommodation's Reply
09 Jun 2025
Dear Sir/Madam. Thank you for taking the time to give us a good rating on our hotel services and facilities. We look forward to welcoming you back and staying again in the near future. Thank you and warm regards, Muhammad Hafidz. General Manager.
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Wisnu B.
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Transit
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9.4
/10
Reviewed 8 week(s) ago
Friendly hotel staff, booking confirmed.
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Accommodation's Reply
09 Jun 2025
Dear Mr. Wisnu. Thank you for taking the time to give us a good rating on our hotel services and facilities. We look forward to welcoming you back and staying again in the near future. Thank you and warm regards, Muhammad Hafidz. General Manager.
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