Harper MT Haryono, Cawang by ASTON

Dear Sir/Madam, Thank you for your review. We are glad to know that you had a pleasant stay at Harper mt haryono. We also greatly appreciate your feedback regarding our restaurant menu. We apologize if the dishes provided did not meet your expectations, both in terms of quantity and taste. As a follow-up, we will immediately evaluate the menu served and make improvements in order to improve the quality and variety of food for our guests. We hope to provide a better experience on your next visit. Thank you for choosing our hotel, and we look forward to welcoming you back. Warm regards, Ahmad Roviq. Duty Manager

Dear Sir/Madam, Thank you for your positive review. We are glad to hear that you felt comfortable during your stay at Harper mt haryono and enjoyed the food we provided. We will continue to strive to provide the best service and food quality. We look forward to welcoming you back in the future! Warm regards, Ahmad Roviq. Duty Manager

Dear Valued Guest, Thank you for your review and feedback. We are very pleased to know that your overall experience at our hotel was satisfactory. We also appreciate your concern for the bathroom condition and soundproofing of the room. We apologize for the inconvenience you experienced, especially related to the bathroom door that could not be closed and the broken soap dish. As a follow-up, we will immediately check and repair the bathroom door and soap dish in your room to ensure the comfort of future guests. In addition, we will also review the acoustics in the rooms located close to the service room area, and make improvements so that noise does not interfere with guest comfort. We greatly appreciate your feedback, which will help us continue to improve the quality of service and facilities. We hope to provide a better experience on your next visit. Thank you for choosing Harper mt haryono, and we look forward to welcoming you back. Warm regards, Ahmad Roviq. Duty Manager.

Dear Mrs. Febrina, Thank you very much for your review. We are glad to hear that you felt comfortable with the spacious room and easy access to our hotel even though it is not located on the main road. We also really appreciate your appreciation for the friendliness of the staff, especially those at the reception. Positive reviews like this mean a lot to us, and we will continue to strive to provide the best service on your next visit. We look forward to welcoming you back to Harper mt haryono in the near future. Warm regards, Ahmad Roviq. Duty Manager

Dear Valued Guest, Thank you for sharing your experience with us. We are glad to hear that you are satisfied with the variety of breakfast we provide and the prompt service provided by our team. We also appreciate your appreciation for the staff who are always on standby in ensuring the availability of the menu. We will continue to strive to improve the quality of taste and variety of food in order to provide a better breakfast experience on your next visit. We look forward to welcoming you back to Harper mt haryono in the near future. Warm regards, Ahmad Roviq. Duty Manager

Dear Valued Guest, Thank you very much for your positive review. We are very happy to hear that you felt comfortable since your first stay here and were able to enjoy the atmosphere and friendliness of our team. We are also happy to know that the hotel's surroundings provide comfort for you. We hope to continue to provide a pleasant stay experience every time you visit. Thank you for recommending our hotel, and we look forward to welcoming you back in the future. Warm regards, Ahmad Roviq. Duty Manager

Dear Valued Guest, Warmest greetings from Harper MT Haryono Jakarta. Thank you for your feedback regarding the variety of meals during your stay. We sincerely apologize if the adjustments made due to low occupancy affected your dining experience. Please be assured that we are continuously striving to maintain quality and guest satisfaction, and your comments will certainly help us improve. We appreciate your understanding and look forward to welcoming you again with a more complete dining experience. Best regards, Ahmad Roviq Duty Manager

Dear Sir/Madam, Warm greetings from Harper MT Haryono Jakarta. Thank you for taking the time to share your experience with us. We are truly pleased to know that you found our room comfortable and reasonably priced. It is also great to hear that the hotel’s easy access to public transportation, especially the LRT, contributed to your overall satisfaction. Your kind feedback is greatly appreciated and will serve as encouragement for our team to continuously maintain and improve our service quality. We look forward to welcoming you back for another pleasant stay in the near future. Best regards, Ahmad Roviq Duty Manager

Dear Mrs. Aisyah, Warm greetings from Harper mt haryono Jakarta. Thank you for your positive review. We are very pleased to know that you are satisfied with our strategic location, room cleanliness, swimming pool facilities, and the variety and taste of our breakfast menu. Your satisfaction is our motivation to continue improving the quality of service and facilities for the comfort of all guests. Your "recommended" means a lot to us. We look forward to your next visit and are ready to provide a more enjoyable stay experience. Best regards, Ahmad Roviq. Duty Manager

Dear Sir/Madam, Warm greetings from Harper mt haryono Jakarta. Thank you for taking the time to give us a positive review of your stay with us. We are very pleased to know that you felt comfortable with the room we provided, and received friendly service from all of our staff. Guest satisfaction is our top priority, and your feedback is a motivation for us to continue to provide the best service. We look forward to welcoming you back in the near future and providing a more memorable experience. Best regards, Ahmad Roviq. Duty Manager

Dear Valued Guest, Warmest greetings from Harper MT Haryono Jakarta. Thank you for taking the time to share your experience with us. We are delighted to know that you were pleased with the hotel room and appreciated our strategic location. However, we sincerely apologize that your experience at the swimming pool did not meet your expectations. We understand how important it is for families, especially with young children, to enjoy comfortable facilities. Please be assured that we will review the area and explore options to reduce wind exposure and maintain a more pleasant temperature in the pool area, where possible. Your feedback is truly valuable to us as it helps us improve the overall guest experience. We hope to have the pleasure of welcoming you and your family back in the near future with a more enjoyable stay. Warm regards, Ahmad Roviq Duty Manager

Dear Mrs. Silphia, Warm greetings from Harper mt haryono Jakarta! Thank you for choosing Harper mt haryono for the third time as your place to stay. We greatly appreciate the trust and loyalty you have given us. We are also pleased to know that you are satisfied with the friendliness of the staff and the cleanliness of the room during your stay. Positive comments like this are a motivation for our entire team to continue to provide the best service for the comfort of every guest. We hope to continue to be your main choice and welcome you back in the future. If there is anything we can help you with on your next visit, please do not hesitate to contact us. Warm regards, Ahmad Roviq. Duty Manager

Dear Sir/Madam, Warmest greetings from Harper mt haryono Jakarta! Thank you for your positive review. We are very pleased to know that you felt comfortable during your stay at our hotel and had a good impression of the friendliness of our staff. Guest satisfaction is our top priority, and your appreciation is the motivation for the entire team to continue providing the best service. We look forward to your next visit at Harper mt haryono Jakarta. Do not hesitate to contact us if there are any special needs that we can assist. Warm regards, Ahmad Roviq. Duty Manager

Dear Sir/Madam, Warmest greetings from Harper mt haryono Jakarta! Thank you for taking the time to give us a review. We are very happy to know that you are satisfied with your stay at our hotel. Positive comments like this are a motivation for our entire team to continue to provide the best service for every guest who comes. We hope to welcome you back on your next visit with an even more enjoyable experience. If you have any additional input or special requests for your next visit, please do not hesitate to contact us. Warm regards, Ahmad Roviq. Duty Manager

Dear Sir/Madam, Warmest greetings from Harper mt haryono Jakarta. Thank you for taking the time to share your experience with us. We greatly appreciate your positive review regarding our hotel’s location. With a strategic location near LRT and various restaurants, we strive to provide comfort and easy access for every guest who stays. We are glad to know that our hotel’s location added value to your visit. If you have any other feedback or suggestions on how we can improve your stay, please do not hesitate to let us know. We look forward to welcoming you back soon and providing you with a more enjoyable stay. Best regards, Ahmad Roviq. Duty Manager

Dear Mr. Asep, Warm greetings from Harper mt haryono Jakarta. Thank you for sharing your experience during your stay at our hotel. We greatly appreciate any feedback you provide, as it helps us improve the quality of our services and facilities. We apologize for the inconvenience you experienced regarding the AC in room 311. After being checked by our technician team, it was found that there was a cable system in the outdoor AC section that was not functioning properly. As a follow-up step, we will conduct regular maintenance at least once every 3 months to ensure that the air conditioning system functions optimally for all our guests. Regarding food prices, we understand that perceptions about prices can vary for each guest. We always strive to serve dishes with high-quality ingredients and the best service. However, your input regarding prices will be forwarded to the relevant team for further evaluation. Regarding vehicle policies, we inform you that guests using online motorcycle taxi services are still allowed to ride, but two-wheeled vehicles are not allowed to make deliveries to the lobby door drop-off area and can only stop at the exit area. This policy is implemented to maintain the comfort and safety of all hotel guests. However, we will evaluate and improve the service from our security team to continue to provide a friendly and professional experience to every guest. Once again, we appreciate your review and look forward to welcoming you back with a better experience in the future. Please do not hesitate to contact us if there is anything we can help you with. Best regards, Ahmad Roviq. Duty Manager

Dear Sir/Madam, Thank you for your positive review! We are pleased to provide you with more convenience by allowing early check-in when the room is available. As part of our service, early check-in at no additional charge is available starting from 11:00 AM, subject to room availability and occupancy. We always strive to provide a more flexible and comfortable stay experience for our guests. We hope you had a pleasant stay, and we look forward to welcoming you back again soon! 😊. Warm Regards, Ahmad Roviq. Duty Manager

Dear Sir/Madam, Thank you for your positive review and loyalty to our hotel! We are glad to know that you felt comfortable and enjoyed the atmosphere here. Regarding the AC in the smoking area which is not cold enough, we apologize for the inconvenience. As a follow-up, our technician team will conduct regular checks and maintenance to ensure that the AC is functioning optimally in all rooms, including the smoking area. We will also increase monitoring so that similar problems do not occur again in the future. We look forward to welcoming you back for a more comfortable stay! Warm Regards, Ahmad Roviq. Duty Manager

Dear Sir/Madam, Thank you for your loyalty in staying at our hotel! We are glad to know that your experience remains positive every time you visit. We always strive to provide the best service, and if there is anything we can improve, please do not hesitate to share your feedback. We look forward to welcoming you back! 😊👌. Warm Regards, Ahmad Roviq. Duty Manager