Herloom Hotel & Residence BSD – Tangerang

Hotels
9.0
/10
Exceptional
439 reviews

What Guests Say About Their Stay

Bedroom (78)
Room Space (70)
Bathroom (68)
Hotel Area (67)
Nurhaida L. T.
10.0
/ 10
The hotel is near ICE BSD, has delicious meals. The room interior is modern & minimalist. Very comfortable to stay with family.
S***u
8.2
/ 10
I recently stayed at Hotel Herloom BSD and had an exceptional experience. The hotel's location is strategic and convenient, providing easy access to key attractions in the BSD area while maintaining a peaceful and luxurious ambiance. The facilities are modern, well-maintained, and reflect attention to detail. My room was spacious, clean, and equipped with all the amenities necessary for a comfortable stay. One of the standout aspects was the dining experience. The meals were exquisite, offering a variety of options that catered to different tastes. The quality of the ingredients and the presentation of each dish were remarkable. The service staff at the restaurant were attentive and ensured that every meal was an enjoyable experience. The overall atmosphere of Hotel Herloom BSD is a perfect blend of elegance and comfort, making it ideal for both business and leisure travelers. I highly recommend this hotel and will definitely return for another visit.
D***y
10.0
/ 10
This serviced apartment is an amazing place to stay for family. The interior is nice, clean, and comfy.
s***i
10.0
/ 10
Every long weekend I always stay here with my kids, the hotel is comfortable, clean, well maintained, the staff are very friendly and helpful, the breakfast is very varied and there are even herbal drinks.
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Yakob D. H.
9.1
/ 10
The room is nice, comfortable and spacious.. The service is satisfying.. The swimming pool is also nice, the kids really like it.. Highly recommended..
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In the Area
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Jl. Jenderal Sudirman No.1, Cihuni, Kec. Pagedangan, Kabupaten Tangerang, Banten , Gading Serpong, Tangerang, Banten, Indonesia, 15332

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Herloom BSD Herloom Hotel & Residence BSD – Tangerang is located in area / city Gading Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Herloom Hotel & Residence BSD – Tangerang

Jl. Jenderal Sudirman No.1, Cihuni, Kec. Pagedangan, Kabupaten Tangerang, Banten , Gading Serpong, Tangerang, Banten, Indonesia, 15332
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Lobby Herloom Hotel & Residence BSD – Tangerang
Exterior 2 Herloom Hotel & Residence BSD – Tangerang

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Herloom Hotel & Residence BSD – Tangerang Rates per Night

Looking for the best Herloom Hotel & Residence BSD – Tangerang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Herloom Hotel & Residence BSD – Tangerang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Herloom Hotel & Residence BSD – Tangerang Location & Address

Herloom Hotel & Residence BSD – Tangerang is located at Jl. Jenderal Sudirman No.1, Cihuni, Kec. Pagedangan, Kabupaten Tangerang, Banten , Gading Serpong, Tangerang, Banten, Indonesia, 15332. It's situated in the Tangerang area of Indonesia, known for its modern developments and convenient access to Jakarta. The hotel is approximately 15 km from the city center.

How to go to Herloom Hotel & Residence BSD – Tangerang from Airport

Need a hotel transfer from the airport to hotel? Getting to Herloom Hotel & Residence BSD – Tangerang from Soekarno-Hatta International Airport (CGK) is relatively straightforward. Here are a few options to consider for your hotel transfer:
  • Taxi (Most Direct):

    A taxi is the most direct way to get to the hotel. You can find taxis readily available at the airport. The journey typically takes around 45 minutes to 1 hour, depending on traffic conditions.
  • Ride Hailing (Convenient):

    Ride hailing services are also available at the airport. This can be a convenient option, especially if you have the app already installed and set up. The travel time is similar to a taxi.
  • Airport Bus (Most Affordable):

    Several airport buses operate routes to various points in Tangerang. You'll need to check the schedules and routes to see if there's a bus that stops near the hotel or a convenient transfer point. From there, you might need to take a taxi or Ride Hailing to the hotel.

Tips:

For the most convenient route, consider taking a taxi or Ride Hailing directly from the airport. This will save you time and hassle, especially if you have luggage. If you're on a budget, the airport bus is a more affordable option, but it will require more planning and potentially a transfer.

Herloom Hotel & Residence BSD – Tangerang Reviews & Summary

Looking for all about hotel before you book? Reading hotel reviews can help you make an informed decision. Herloom Hotel & Residence BSD – Tangerang is generally well-regarded for its comfortable accommodations and convenient location. Guests often praise the hotel's cleanliness, friendly staff, and the range of amenities available. A standout feature is the rooftop pool, offering stunning views of the surrounding area.

One recent review stated: "Excellent stay! The rooms were spacious and well-maintained, and the staff went above and beyond to ensure we had a pleasant experience. The pool was a definite highlight!"

Herloom Hotel & Residence BSD – Tangerang Room Types Available

Choosing the right hotel room type can make all the difference. Herloom Hotel & Residence BSD – Tangerang offers a variety of categories of hotel rooms to suit different needs and preferences. Here are some of the different hotel bedroom types available:
  • Deluxe Room:

    These rooms offer comfortable accommodation with standard amenities.
  • Executive Room:

    Slightly larger than the Deluxe Rooms, these rooms often include additional features such as a work desk and enhanced views.
  • Suite:

    Suites provide the most space and luxury, often including a separate living area, a larger bathroom with a bathtub, and premium amenities.
  • Family Room:

    Designed for families, these rooms typically offer more space and may include multiple beds or connecting rooms.

All rooms are non-smoking. Bathtubs are available in Suites and some Executive Rooms. The hotel is not pet-friendly.

Hotel Facilities in Herloom Hotel & Residence BSD – Tangerang

When choosing a hotel, hotel facilities can greatly enhance your stay. Herloom Hotel & Residence BSD – Tangerang offers a range of hotel amenities to cater to both adults and children.
  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open from 7:00 AM to 9:00 PM.
  • Fitness Center:

    Stay active during your stay with the hotel's well-equipped fitness center. Open 24 hours.
  • Restaurant:

    Indulge in a variety of culinary delights at the hotel's restaurant.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Spa:

    Relax and rejuvenate with a massage or treatment at the hotel's spa. Extra fees apply.
  • Meeting Rooms:

    For business travellers, the hotel offers well-equipped meeting rooms.

Hotel Buffet or Restaurant/Cafe in Herloom Hotel & Residence BSD – Tangerang

Looking for a great hotel buffet or restaurant? Herloom Hotel & Residence BSD – Tangerang boasts several dining options, including a restaurant and a cafe, ensuring you'll find something to satisfy your cravings.
  • The Garden Restaurant:

    This restaurant offers a buffet breakfast and a la carte options for lunch and dinner. The cuisine is a mix of Indonesian and international dishes. Buffet breakfast is priced at approximately SGD 25 per person. Open from 6:00 AM to 10:00 PM.
  • Lobby Cafe:

    Perfect for a quick bite or a coffee, the Lobby Cafe offers a selection of pastries, sandwiches, and beverages. Open from 8:00 AM to 11:00 PM.

A signature dish at The Garden Restaurant is the Nasi Goreng Istimewa, a special fried rice with seafood and local spices.

Herloom Hotel & Residence BSD – Tangerang Airport pickups and How to Book

Need hotels with airport shuttle? Herloom Hotel & Residence BSD – Tangerang offers a convenient hotel to airport transfer service for its guests.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You will need to provide your flight details and estimated time of arrival. The hotel staff will then arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Knowing the nearby MRT station can be a great convenience. While there isn't an MRT station directly adjacent to Herloom Hotel & Residence BSD – Tangerang, there are several nearby bus stops and transportation options available.
  • TransJakarta Bus Stop BSD City:

    Approximately 1 km from the hotel.
  • Shuttle Bus Stop ITC BSD:

    Approximately 1.5 km from the hotel.

To use the TransJakarta bus system, you'll need a prepaid card, which can be purchased at most bus stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities for the whole family? Tangerang and the surrounding areas offer a variety of nearby places to go that are perfect for family outings. Here are a few things to see nearby:
  • Ocean Park BSD City:

    A water park with slides, pools, and other attractions. Distance from hotel: 3 km. Entry price: Approximately SGD 15 per person.
  • Scientia Square Park (SQP):

    A large park with playgrounds, gardens, and educational exhibits. Distance from hotel: 5 km. Entry price: Free.
  • AEON Mall BSD City:

    A large shopping mall with a variety of stores, restaurants, and entertainment options, including a cinema and an ice skating rink. Distance from hotel: 2 km. Entry price: Free (activities within the mall may have separate charges).
  • Branchsto Equestrian Park:

    Offers horse riding lessons and pony rides for children. Distance from hotel: 7 km. Prices vary depending on the activity.
  • Dunia Fantasi (Dufan):

    Although a bit further away in Jakarta, this popular theme park offers a wide range of rides and attractions for all ages. Distance from hotel: 30 km. Entry price: Approximately SGD 30 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Herloom Hotel & Residence BSD – Tangerang (Tangerang)

Exploring nearby dining options is a must! Tangerang offers a diverse culinary scene, with plenty of local food and nearby dining options to choose from.
  • Cafes/Restaurants:

    • Starbucks:

      Located in AEON Mall BSD City, offering a familiar range of coffee and snacks.
    • The Coffee Bean & Tea Leaf:

      Also in AEON Mall BSD City, another popular coffee chain with a variety of beverages and light meals.
    • Pizza Hut:

      Located near the hotel, offering pizza and pasta dishes.
  • Local Street Food:

    • Nasi Goreng:

      Indonesian fried rice, often served with egg and chicken.
    • Satay:

      Grilled meat skewers served with peanut sauce.
    • Mie Ayam:

      Chicken noodle soup.
    • Ketoprak:

      A vegetarian dish made with tofu, rice noodles, and peanut sauce.
    • Gado-Gado:

      Indonesian salad with peanut sauce dressing.

Shopping places near Herloom Hotel & Residence BSD – Tangerang (Tangerang)

Looking for nearby shopping destinations? Tangerang offers a variety of shops near me, from modern malls to traditional markets.
  • AEON Mall BSD City:

    A large shopping mall with a wide range of international and local brands, restaurants, and entertainment options.
  • Summarecon Mall Serpong:

    Another popular mall in the area, offering a variety of shops, restaurants, and a cinema.
  • ITC BSD:

    A more budget-friendly shopping center with a mix of clothing, electronics, and household goods.

Other Places to Stay Near Herloom Hotel & Residence BSD – Tangerang

Need to explore other accommodation options? If Herloom Hotel & Residence BSD – Tangerang isn't quite what you're looking for, here are some other hotels nearby:
  • Luxury/5-Star Hotels Nearby:

    • The Ritz-Carlton Jakarta, Mega Kuningan:

      Located in Jakarta, offering luxurious accommodations and amenities.
    • Hotel Mulia Senayan, Jakarta:

      Another luxurious option in Jakarta, known for its excellent service and facilities.
    • Shangri-La Hotel, Jakarta:

      A well-known luxury hotel brand with a prime location in Jakarta.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

  • Four-Star Hotels Nearby:

    • Mercure Serpong Alam Sutera:

      A modern hotel with comfortable rooms and a convenient location.
    • Swiss-Belhotel Serpong:

      Offers a range of amenities and services for both business and leisure travelers.
    • Atria Hotel Gading Serpong:

      A stylish hotel with a rooftop pool and a restaurant.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

  • Three-Star Hotels Nearby:

    • POP! Hotel BSD City Tangerang:

      A budget-friendly option with clean and comfortable rooms.
    • Amaris Hotel Serpong Tangerang:

      Another affordable hotel with a convenient location.
    • Fame Hotel Gading Serpong:

      Offers basic amenities and comfortable accommodations at a reasonable price.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel can be a breeze! With its comfortable accommodations, convenient location, and range of amenities, Herloom Hotel & Residence BSD – Tangerang is a great choice for your next trip to Tangerang. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to experience all that Tangerang has to offer. Book your stay at Herloom Hotel & Residence BSD – Tangerang through Traveloka for the best deals and a seamless booking experience. book cheap hotels in Indonesia cheap hotels nearby

All facilities in Herloom Hotel & Residence BSD – Tangerang

Bar, Cafe and Lounge Herloom Hotel & Residence BSD – Tangerang
Bar, Cafe and Lounge
Swimming Pool Herloom Hotel & Residence BSD – Tangerang
Swimming Pool
Fitness Center Herloom Hotel & Residence BSD – Tangerang
Fitness Center
Lobby Herloom Hotel & Residence BSD – Tangerang
Lobby
Exterior Herloom Hotel & Residence BSD – Tangerang
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
  • Vegetarian meal

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Porter

Public Facilities

  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Cloakroom
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Garden
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Sun loungers

Business Facilities

  • Photocopier
  • PRINTER

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Herloom Hotel & Residence BSD – Tangerang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Parking Facilities / Area: Please use the parking spaces located on on floor 3 and weekend on Level P2, which is the designated upper parking area for our guests. For further details or assistance, please contact the property directly.
Deposit Requirement: A deposit of IDR 500,000 per day is required at check-in for all guests. This deposit will be fully refunded at check-out, provided no damages or incidental charges have been incurred during the stay. The deposit can be paid in cash or via credit card authorization.
Pet-Friendly With Term&Condition*: We are pleased to welcome cats and dogs (up to 6 kg) in designated Pet-Friendly Rooms. Additional Charge: IDR 300,000 net per pet per room per night* If you plan to bring your furry companion, please contact the property directly in advance to confirm availability and review the full terms & conditions.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Herloom Hotel & Residence BSD – Tangerang
138
Number of floors in Herloom Hotel & Residence BSD – Tangerang
30
Another facilities in Herloom Hotel & Residence BSD – Tangerang
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Herloom Hotel & Residence BSD – Tangerang

What are available facilities at Herloom Hotel & Residence BSD – Tangerang?
There are top facilites at Herloom Hotel & Residence BSD – Tangerang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Herloom Hotel & Residence BSD – Tangerang?
The standard check-in time at Herloom Hotel & Residence BSD – Tangerang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Herloom Hotel & Residence BSD – Tangerang provide breakfast?
Yes, Herloom Hotel & Residence BSD – Tangerang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Herloom Hotel & Residence BSD – Tangerang
Herloom Hotel & Residence BSD – Tangerang has a 4.0-star rating.
How many floors does Herloom Hotel & Residence BSD – Tangerang have?
Herloom Hotel & Residence BSD – Tangerang has 30.
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More Reviews from Other Guests in Herloom Hotel & Residence BSD – Tangerang

9.1
Exceptional
From 424 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.7

Location

9.2

Service and Facilites

9.1

People often mention about Herloom Hotel & Residence BSD – Tangerang
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Bathroom (47)
Staff Friendliness (46)
Ambiance (46)
Room Space (45)
Variety (43)
Hotel Area (42)
Family Friendly (41)
Taste (39)
Surroundings (35)
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Traveler Reviews Herloom Hotel & Residence BSD – Tangerang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Goo stay with Herloom. Clean room and good breakfast. However, the TV is a little odd. It stops every 10 minutes and I have to trigger it again and again for it to continue playing.
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Roberto S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Nice service apartment, can sure recommend it as space and position are really good if you need to be around BSD.
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Accommodation's Reply
29 Oct 2025
Dear Mr. Roberto S, Thank you for sharing your kind feedback. We’re delighted to know that you enjoyed your stay and found our location and spacious accommodation convenient for your needs around BSD. We truly appreciate your recommendation and look forward to welcoming you back soon. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is comfortable, there is access to the mall, the swimming pool is good for families.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for sharing your wonderful feedback! We’re delighted to know you had a comfortable stay and enjoyed our convenient access to the mall as well as the family-friendly swimming pool. Your satisfaction means a lot to us, and we hope to welcome you and your family back soon for another pleasant stay at Herloom Hotel & Residence BSD. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
Andre
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is really nice, it's fully equipped, even has a kitchen, it's the best 4-star hotel in its class.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you so much for your amazing review! We’re thrilled to know that you had a great experience and enjoyed our complete in-room facilities, including the kitchen area. It truly means a lot to be recognized as one of the best in our class. We look forward to welcoming you back soon for another pleasant stay at Herloom Hotel & Residence BSD. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
W***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff was very friendly. I was downgraded because the room I chose was out of order, but I was compensated with a delicious free dinner of around 500,000 Rupiah, even though the room price difference was less than that. The replacement room was also nice.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you very much for sharing your experience with us. We’re delighted to hear that you appreciated the service from our friendly staff and enjoyed the complimentary dinner as compensation. We sincerely apologize for the room adjustment, and we’re glad that you were still pleased with the replacement room and our dining offerings. Your kind feedback truly motivates us to keep improving and providing the best experience for all our guests. We hope to welcome you and your family back soon at Herloom Hotel & Residence BSD. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
F***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
A comfortable place for a staycation
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for your kind words! We’re delighted to know that you found our hotel a comfortable place for your staycation. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back soon for another relaxing and enjoyable stay at Herloom Hotel & Residence BSD. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
A very pleasant experience staying... There are many culinary places around...
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for sharing your wonderful experience! We’re very glad to know that you had such a pleasant stay with us and enjoyed the variety of culinary options around the hotel. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon at Herloom Hotel & Residence BSD. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The staff at the reception were friendly and the service at Arooma Breakfast was very helpful and friendly, I really enjoyed staying here.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you very much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay and appreciated the friendliness of our reception team as well as the warm service at Arooma Breakfast. Your kind words mean a lot to us, and we look forward to welcoming you back again soon for another pleasant stay at Herloom Hotel & Residence BSD. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
Maria A.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It's very helpful for me as a breastfeeding mom. The room is very well-equipped, with a large double-door refrigerator and a full kitchen. And what I love most is its proximity to the Cartenz mall, where you can play games like Timezone, which is open until midnight.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for sharing your positive experience with us. We’re so glad to know that you had a comfortable stay and found our in-room facilities — including the spacious fridge and complete kitchen set — helpful during your stay. It’s wonderful to hear that our convenient location near Cartenz Mall also added to your enjoyable moments. We truly appreciate your kind words and look forward to welcoming you back soon for another pleasant stay at Herloom Hotel & Residence BSD. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
M***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Great time at Herloom! Thank you
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for your kind words! We’re delighted to know you had a great time staying with us at Herloom Hotel & Residence BSD. Your satisfaction is our top priority, and we can’t wait to welcome you back for another memorable stay. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
M***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Perfect staycation at Herloom!
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for sharing your wonderful feedback! We’re so glad to hear you had a perfect staycation at Herloom Hotel & Residence BSD. It’s always our pleasure to make your experience enjoyable and memorable. Looking forward to welcoming you again soon! Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
f***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Overall, the lobby and rooms are nice, like a studio apartment. However, I don't know if it was just the room I booked that smelled like sewage, I don't know if it was from the mini kitchen or the bathroom. The hot water was also only hot when I first arrived, not hot enough. The breakfast menu wasn't very varied, but it was nice to have breakfast while watching the kids swim.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for sharing your experience staying at Herloom Hotel & Residence BSD. We are very pleased that you were impressed with the design of our rooms and lobby area. We apologize for any inconvenience you may have experienced regarding the smell in the room, hot water and the variety of breakfast menu. Your feedback is very valuable for improving the quality of our facilities and services in the future. We sincerely hope to welcome you and your family back again for an even more comfortable and satisfying experience. Best regards, Yunindra Hardino, Rooms Manager, Herloom Hotel & Residence BSD
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G***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The room is comfortable, clean, the facilities can be used well.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for taking the time to write a positive review regarding your stay at Herloom Hotel & Residence BSD. We are very glad that you felt comfortable with the cleanliness of our rooms and the facilities provided. We will continue to strive to maintain and improve the quality of our services to ensure that every visit is a memorable one. Best regards, Yunindra Hardino, Rooms Manager, Herloom Hotel & Residence BSD
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S***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Foam party apparently isn't every weekend, thank you
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Accommodation's Reply
16 Oct 2025
Thank you for sharing your review and experience at Herloom Hotel & Residence BSD. We apologize for the inconvenience caused by not being able to host the bubble party during your stay. This activity is only available during certain times. We will inform you more details later. Thank you for your understanding. Thank you, Yunindra Hardino, Accommodation Manager at Herloom Hotel & Residence BSD
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M***i
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Staycation
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8.5
/10
Reviewed 11 week(s) ago
The hotel is very kids friendly.. the rooms are also spacious, there is a mini kitchen and a big refrigerator.. awesome
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Accommodation's Reply
16 Oct 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are delighted that you and your family enjoyed your stay at Hurroma Hotel & Residence BSD, especially the comfort of our spacious rooms and well-equipped kitchens. We will continue to strive to provide a comfortable and enjoyable stay for your family. We look forward to welcoming you back soon. Best regards, Yuntra Hardino Residential Manager Hurroma Hotel & Residence BSD
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Iwan S.
icon-Staycation
Staycation
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9.7
/10
Reviewed 11 week(s) ago
Thank you to Mr. Deni who helped me during check-in.
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Accommodation's Reply
16 Oct 2025
Dear Mr. Ivan, Thank you for your review and compliments. We are glad to know that your check-in process went smoothly with the help of Mr. Deni. Positive feedback like this means a lot to us and it motivates our Herloom Hotel & Residence BSD team to continue providing the best service to all our guests. We hope to welcome you back soon. Best regards, Yuntra Hardino, Property Manager
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is very friendly, comfortable
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Accommodation's Reply
16 Oct 2025
Dear Ladies/Gentlemen, Thank you for your short but meaningful review. We are so glad that you felt comfortable and received a warm welcome from our team at Herloom Hotel & Residence BSD. We will continue to strive to provide the best service to make your stay a memorable one. Best regards, Yunindra Hardino, Accommodation Manager, Herloom Hotel & Residence BSD
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Yudi H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
A hotel with resident service, providing an extraordinary experience... A very friendly family hotel.
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Accommodation's Reply
16 Oct 2025
Dear Yudi H, thank you for your positive review and compliments about Herloom Hotel & Residence BSD. We are delighted that you had a pleasant and comfortable stay. We are also grateful that you enjoyed the family-friendly atmosphere. We will continue to provide you with the best experience on your next visit. Sincerely, Yunindra Hardino, Accommodation Manager, Herloom Hotel & Residence BSD
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B***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Overall it's really good, just a bit disappointed when checking in which took quite a long time..
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Herloom Hotel & Residence BSD. We are very pleased that you enjoyed your overall experience. However, we apologize for any inconvenience caused during check-in. Your feedback is important to us and our team will work hard to improve our efficiency to make check-in faster and easier in the future. We look forward to welcoming you back with an even better experience. Best regards, Yunindra Hardino, Property Manager, Herloom Hotel & Residence BSD
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m***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 13 week(s) ago
Upon check-in, my first impression was rather average, especially considering the room rate of over IDR 1 million on OTA. At the front desk, there were two staff members (a male and a female, whose names I forgot). They seemed busy with their computers and only greeted and welcomed us once we approached the counter. The room itself had a low ceiling, poor soundproofing, and peeling wallpaper in several areas, which gave the impression that regular maintenance from Housekeeping and Engineering is lacking. Called to operator request for cleaning room, but she mentioned my room on departure list while my reservation should be two days. Request for cleaning waiting 1 hour.
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3 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at Herloom Hotel & Residence BSD. We truly appreciate your honesty, as it helps us identify areas for improvement. We sincerely apologize if your first impression during check-in did not fully meet your expectations. Your comments regarding the attentiveness and hospitality of our Front Office team have been shared with the respective department for immediate review and training purposes. Providing a warm and proactive welcome to all our guests is something we continually strive for. We hope to have another opportunity to serve you better and deliver the genuine hospitality that Herloom Hotel & Residence BSD is known for. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
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Bedroom 4 Herloom Hotel & Residence BSD – Tangerang

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9.1
Exceptional
From 424 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.7

Location

9.2

Service and Facilites

9.1

People often mention about Herloom Hotel & Residence BSD – Tangerang
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Bedroom (53)
Bathroom (47)
Staff Friendliness (46)
Ambiance (46)
Room Space (45)
Variety (43)
Hotel Area (42)
Family Friendly (41)
Taste (39)
Surroundings (35)
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Traveler Reviews Herloom Hotel & Residence BSD – Tangerang

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40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Goo stay with Herloom. Clean room and good breakfast. However, the TV is a little odd. It stops every 10 minutes and I have to trigger it again and again for it to continue playing.
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Roberto S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Nice service apartment, can sure recommend it as space and position are really good if you need to be around BSD.
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Accommodation's Reply
29 Oct 2025
Dear Mr. Roberto S, Thank you for sharing your kind feedback. We’re delighted to know that you enjoyed your stay and found our location and spacious accommodation convenient for your needs around BSD. We truly appreciate your recommendation and look forward to welcoming you back soon. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is comfortable, there is access to the mall, the swimming pool is good for families.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for sharing your wonderful feedback! We’re delighted to know you had a comfortable stay and enjoyed our convenient access to the mall as well as the family-friendly swimming pool. Your satisfaction means a lot to us, and we hope to welcome you and your family back soon for another pleasant stay at Herloom Hotel & Residence BSD. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
Andre
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is really nice, it's fully equipped, even has a kitchen, it's the best 4-star hotel in its class.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you so much for your amazing review! We’re thrilled to know that you had a great experience and enjoyed our complete in-room facilities, including the kitchen area. It truly means a lot to be recognized as one of the best in our class. We look forward to welcoming you back soon for another pleasant stay at Herloom Hotel & Residence BSD. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
W***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff was very friendly. I was downgraded because the room I chose was out of order, but I was compensated with a delicious free dinner of around 500,000 Rupiah, even though the room price difference was less than that. The replacement room was also nice.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you very much for sharing your experience with us. We’re delighted to hear that you appreciated the service from our friendly staff and enjoyed the complimentary dinner as compensation. We sincerely apologize for the room adjustment, and we’re glad that you were still pleased with the replacement room and our dining offerings. Your kind feedback truly motivates us to keep improving and providing the best experience for all our guests. We hope to welcome you and your family back soon at Herloom Hotel & Residence BSD. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
F***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
A comfortable place for a staycation
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for your kind words! We’re delighted to know that you found our hotel a comfortable place for your staycation. Your satisfaction is our greatest reward, and we truly appreciate your support. We look forward to welcoming you back soon for another relaxing and enjoyable stay at Herloom Hotel & Residence BSD. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
A very pleasant experience staying... There are many culinary places around...
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for sharing your wonderful experience! We’re very glad to know that you had such a pleasant stay with us and enjoyed the variety of culinary options around the hotel. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon at Herloom Hotel & Residence BSD. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The staff at the reception were friendly and the service at Arooma Breakfast was very helpful and friendly, I really enjoyed staying here.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you very much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay and appreciated the friendliness of our reception team as well as the warm service at Arooma Breakfast. Your kind words mean a lot to us, and we look forward to welcoming you back again soon for another pleasant stay at Herloom Hotel & Residence BSD. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
Maria A.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It's very helpful for me as a breastfeeding mom. The room is very well-equipped, with a large double-door refrigerator and a full kitchen. And what I love most is its proximity to the Cartenz mall, where you can play games like Timezone, which is open until midnight.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for sharing your positive experience with us. We’re so glad to know that you had a comfortable stay and found our in-room facilities — including the spacious fridge and complete kitchen set — helpful during your stay. It’s wonderful to hear that our convenient location near Cartenz Mall also added to your enjoyable moments. We truly appreciate your kind words and look forward to welcoming you back soon for another pleasant stay at Herloom Hotel & Residence BSD. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
M***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Great time at Herloom! Thank you
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for your kind words! We’re delighted to know you had a great time staying with us at Herloom Hotel & Residence BSD. Your satisfaction is our top priority, and we can’t wait to welcome you back for another memorable stay. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
M***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Perfect staycation at Herloom!
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for sharing your wonderful feedback! We’re so glad to hear you had a perfect staycation at Herloom Hotel & Residence BSD. It’s always our pleasure to make your experience enjoyable and memorable. Looking forward to welcoming you again soon! Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
f***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Overall, the lobby and rooms are nice, like a studio apartment. However, I don't know if it was just the room I booked that smelled like sewage, I don't know if it was from the mini kitchen or the bathroom. The hot water was also only hot when I first arrived, not hot enough. The breakfast menu wasn't very varied, but it was nice to have breakfast while watching the kids swim.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for sharing your experience staying at Herloom Hotel & Residence BSD. We are very pleased that you were impressed with the design of our rooms and lobby area. We apologize for any inconvenience you may have experienced regarding the smell in the room, hot water and the variety of breakfast menu. Your feedback is very valuable for improving the quality of our facilities and services in the future. We sincerely hope to welcome you and your family back again for an even more comfortable and satisfying experience. Best regards, Yunindra Hardino, Rooms Manager, Herloom Hotel & Residence BSD
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G***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The room is comfortable, clean, the facilities can be used well.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for taking the time to write a positive review regarding your stay at Herloom Hotel & Residence BSD. We are very glad that you felt comfortable with the cleanliness of our rooms and the facilities provided. We will continue to strive to maintain and improve the quality of our services to ensure that every visit is a memorable one. Best regards, Yunindra Hardino, Rooms Manager, Herloom Hotel & Residence BSD
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S***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Foam party apparently isn't every weekend, thank you
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Accommodation's Reply
16 Oct 2025
Thank you for sharing your review and experience at Herloom Hotel & Residence BSD. We apologize for the inconvenience caused by not being able to host the bubble party during your stay. This activity is only available during certain times. We will inform you more details later. Thank you for your understanding. Thank you, Yunindra Hardino, Accommodation Manager at Herloom Hotel & Residence BSD
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M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The hotel is very kids friendly.. the rooms are also spacious, there is a mini kitchen and a big refrigerator.. awesome
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are delighted that you and your family enjoyed your stay at Hurroma Hotel & Residence BSD, especially the comfort of our spacious rooms and well-equipped kitchens. We will continue to strive to provide a comfortable and enjoyable stay for your family. We look forward to welcoming you back soon. Best regards, Yuntra Hardino Residential Manager Hurroma Hotel & Residence BSD
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Iwan S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Thank you to Mr. Deni who helped me during check-in.
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Accommodation's Reply
16 Oct 2025
Dear Mr. Ivan, Thank you for your review and compliments. We are glad to know that your check-in process went smoothly with the help of Mr. Deni. Positive feedback like this means a lot to us and it motivates our Herloom Hotel & Residence BSD team to continue providing the best service to all our guests. We hope to welcome you back soon. Best regards, Yuntra Hardino, Property Manager
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is very friendly, comfortable
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Accommodation's Reply
16 Oct 2025
Dear Ladies/Gentlemen, Thank you for your short but meaningful review. We are so glad that you felt comfortable and received a warm welcome from our team at Herloom Hotel & Residence BSD. We will continue to strive to provide the best service to make your stay a memorable one. Best regards, Yunindra Hardino, Accommodation Manager, Herloom Hotel & Residence BSD
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Yudi H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
A hotel with resident service, providing an extraordinary experience... A very friendly family hotel.
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Accommodation's Reply
16 Oct 2025
Dear Yudi H, thank you for your positive review and compliments about Herloom Hotel & Residence BSD. We are delighted that you had a pleasant and comfortable stay. We are also grateful that you enjoyed the family-friendly atmosphere. We will continue to provide you with the best experience on your next visit. Sincerely, Yunindra Hardino, Accommodation Manager, Herloom Hotel & Residence BSD
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B***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Overall it's really good, just a bit disappointed when checking in which took quite a long time..
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Herloom Hotel & Residence BSD. We are very pleased that you enjoyed your overall experience. However, we apologize for any inconvenience caused during check-in. Your feedback is important to us and our team will work hard to improve our efficiency to make check-in faster and easier in the future. We look forward to welcoming you back with an even better experience. Best regards, Yunindra Hardino, Property Manager, Herloom Hotel & Residence BSD
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m***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 13 week(s) ago
Upon check-in, my first impression was rather average, especially considering the room rate of over IDR 1 million on OTA. At the front desk, there were two staff members (a male and a female, whose names I forgot). They seemed busy with their computers and only greeted and welcomed us once we approached the counter. The room itself had a low ceiling, poor soundproofing, and peeling wallpaper in several areas, which gave the impression that regular maintenance from Housekeeping and Engineering is lacking. Called to operator request for cleaning room, but she mentioned my room on departure list while my reservation should be two days. Request for cleaning waiting 1 hour.
Read More
3 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at Herloom Hotel & Residence BSD. We truly appreciate your honesty, as it helps us identify areas for improvement. We sincerely apologize if your first impression during check-in did not fully meet your expectations. Your comments regarding the attentiveness and hospitality of our Front Office team have been shared with the respective department for immediate review and training purposes. Providing a warm and proactive welcome to all our guests is something we continually strive for. We hope to have another opportunity to serve you better and deliver the genuine hospitality that Herloom Hotel & Residence BSD is known for. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD
Number of reviews per page
20
40