Horison Altama Pandeglang

Hotels
Preferred Partner Plus
8.1
/10
Very Good
1,662 reviews

What Guests Say About Their Stay

Staff Friendliness (41)
Distance To City Center (37)
Room Space (34)
Ambiance (32)
Dwidjo S.
9.7
/ 10
Very good services, nice place, helpful staff and great location
Naynina S.
8.5
/ 10
The best hotel in Pandeglang Area...
In the Area
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Jalan Raya Serang Pandeglang KM 3, Pertigaan Cigadung, Pandeglang City Center , Pandeglang City Center, Pandeglang, Banten, Indonesia, 42251

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Horison Altama Pandeglang is a hotel in a good neighborhood, which is located at Pandeglang City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Horison Altama Pandeglang

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Jalan Raya Serang Pandeglang KM 3, Pertigaan Cigadung, Pandeglang City Center , Pandeglang City Center, Pandeglang, Banten, Indonesia, 42251
Exterior Horison Altama Pandeglang
Exterior 2 Horison Altama Pandeglang

Discover More About Horison Altama Pandeglang

Location


Horison Altama Pandeglang is a hotel in a good neighborhood, which is located at Pandeglang City Center.

About Horison Altama Pandeglang

Horison Altama Pandeglang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Horison Altama Pandeglang is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Horison Altama Pandeglang is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Horison Altama Pandeglang provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Horison Altama Pandeglang, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Horison Altama Pandeglang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Horison Altama Pandeglang.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Horison Altama Pandeglang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Horison Altama Pandeglang is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Horison Altama Pandeglang is the right place to stay.

All facilities in Horison Altama Pandeglang

Swimming Pool Horison Altama Pandeglang
Swimming Pool
Exterior Horison Altama Pandeglang
Exterior
Bedroom Horison Altama Pandeglang
Bedroom
Restaurant Horison Altama Pandeglang
Restaurant

General

  • AC
  • Ballroom
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Cafe

In-room Facilities

  • Cable TV
  • Shower
  • TV

Things to Do

  • Outdoor pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Horison Altama Pandeglang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring Marriage Certificate. Please bring the required documents in hard copy.

General Check-in Instructions

Dikarenakan kendala teknikal di hotel, saat ini fasilitas air panas di hotel sedang tidak berfungsi. Mohon maaf atas ketidaknyamanannya.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Horison Altama Pandeglang
68
Number of floors in Horison Altama Pandeglang
4
Another facilities in Horison Altama Pandeglang
Ballroom, Connecting rooms, Family room, Heater, Non-smoking room

Frequently asked question in Horison Altama Pandeglang

What are available facilities at Horison Altama Pandeglang?
There are top facilites at Horison Altama Pandeglang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Horison Altama Pandeglang?
The standard check-in time at Horison Altama Pandeglang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Horison Altama Pandeglang provide breakfast?
Yes, Horison Altama Pandeglang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Horison Altama Pandeglang

Traveloka (1,659)
Other sources (3)
8.1
Very Good
From 1,659 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

7.8

Location

8.4

Service and Facilites

8.1

People often mention about Horison Altama Pandeglang
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Keramahan Staff (25)
Jarak ke Pusat Kota (22)
Kamar Tidur (20)
Lingkungan Sekitar (19)
Akses (19)
Suasana (19)
Ukuran Kamar (19)
Kamar Mandi (19)
Wifi (17)
Restoran di Hotel (17)
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Traveler Reviews Horison Altama Pandeglang

Number of reviews per page
20
40
Customer reviews
Ujang H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Friendly staff, fast service, very strategic location.
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2 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Mr. Ujang H. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager.
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Muhammad R.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The hotel is located in the center of Pandeglang city, close to public areas, there are also many food places around the hotel. Hopefully more
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Accommodation's Reply
02 Jul 2025
Dear Mr. Muhammad R. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager.
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i***a
icon-Business
Business
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8.8
/10
Reviewed 2 week(s) ago
Okay and the only one that is right in Pandeglang
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Accommodation's Reply
02 Jul 2025
Dear I*A. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager.
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Rachmad S.
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Transit
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9.7
/10
Reviewed 2 week(s) ago
The hotel is clean and friendly, Quran and prayer mats are also provided.
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Accommodation's Reply
02 Jul 2025
Dear Mr. Rachmad S. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager.
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winny r. s.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The best hotel in Pandeglang 👍
2 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Mrs. Winny R. S. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Regards, Anna Augriana
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winny r. s.
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Never disappointed staying here, always greeted friendly. The room is clean, the food is delicious, the hot water is great. Thank you to Mbak Iyus Receptionist who always greets us friendly when we stay at Horizon Altama Pandeglang. The best Mbak 👍
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2 people find it helpful
Accommodation's Reply
30 May 2025
Dear Mrs. Winny R. S. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Regards, Anna Augriana
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INTAN C.
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Staycation
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5.3
/10
Reviewed 5 week(s) ago
Staycation plan in Pandeglang because the house is being renovated. Intentionally a bit far from home, because the weather in Pandeglang is cool and a few years ago, Horison Pandeglang was really good. But for some reason when I stayed there on May 24-25, 2025, it was really disappointing for the big name of Horison Group with a 3-star level and a price above 500 thousand. 1. It's a bit difficult to bring a suitcase because for some reason the construction concept, there are a lot of stairs down. So you have to lift your suitcase. If you want to be given stairs, it's okay, as long as you are given access for the suitcase to slide And as far as I remember, in the past, the hallway along the corridor was given a carpet so that it wouldn't be noisy. But for some reason now there is no carpet 2. The hotel guest lift and the employee lift are combined And you can see the rusty lift. This means that the lift is not maintained and is prone to damage. Not to mention the staff who are on duty at night, they seem unprofessional. Wearing flip-flops, messy hair, and what's worse, their breath smells of red wine jamu. 3. The sink is clogged and rusty. 4. For a minimum horizon level of a 3-star hotel, the tissue holder uses a plastic tissue holder and the furniture is damaged and very rickety. 5. The water heater for drinking is also very dirty 6. The soap and shampoo holders are unclear. There is only one for soap. There is none for shampoo. 7. The bedroom and bathroom are very dusty 8. The room key is still manual. No access card for the room or the elevator. This means that the security of the inn is very unsafe. In fact, to turn on the electricity, you have to insert an access card. It's unclear. 9. The extra bed is dirty and flat. So it looks like a mattress for refugees. 10. The blanket, bedsheets, and white towels are very dull. Really fed up staying here. Better to go to Horsion in Serang Ratu or Serang TCP.
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+4
1 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Mrs. Intan C. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. We apologize in advance for this unpleasant incident. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager.
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M***M
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel service is okay, only the cafe service is lacking, maybe because of the lack of employees.
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Accommodation's Reply
30 May 2025
Dear M*M. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. We apologize in advance for this unpleasant incident. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager
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R***u
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Friendly staff. Smooth check in process. Old hotel. Too many stairs, a problem for elderly.
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Accommodation's Reply
22 May 2025
Dear Bapak r*u. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. We apologize in advance for this unpleasant incident. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager
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u***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Nice clean room. Comfortable bed with pool view. With that price it is very worth it. Swimming pool is suitable for children. Close to minimarket and food places.
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Accommodation's Reply
22 May 2025
Dear Mrs. u*o. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager.
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Saphadi P.
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Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
all is good, try checking the window of room 419 until it's covered in moss 😢
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1 people find it helpful
Accommodation's Reply
22 May 2025
Dear Bapak Saphadi P. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. We apologize in advance for this unpleasant incident. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager
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W***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
the place is comfortable and the service from the employees is polite and friendly
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1 people find it helpful
Accommodation's Reply
22 May 2025
Dear Mrs. w*i. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Hotel staff 👭👫👬 friendly and patient 🙏
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Accommodation's Reply
22 May 2025
Dear Bapak s*i. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. We apologize in advance for this unpleasant incident. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager
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J***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 11 week(s) ago
The hotel is scary, the bathroom water is so bad that it makes your skin red, you won't be given tissues or sandals if you don't ask for them... just once is enough
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Accommodation's Reply
22 Apr 2025
Dear Bapak Joni. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. We apologize in advance for this unpleasant incident. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager
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jimi p.
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Business
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9.1
/10
Reviewed 12 week(s) ago
Been here a few times, the price is affordable and the access is easy. Only the cleanliness issue could be improved.
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Accommodation's Reply
20 Apr 2025
Dear Mr. Jimi P. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager.
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winny r. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The most favorite hotel when going to Pandeglang... 🥰🥰
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Accommodation's Reply
20 Apr 2025
Dear Mrs. Winny R. S. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager.
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Anti D. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
First time staying here, honestly comfortable. The environment around the hotel is quiet and cool. Very recommended 👍
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1 people find it helpful
Accommodation's Reply
20 Apr 2025
Dear Mr. Andi D. P. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager.
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Habibie
icon-origin-TRAVELOKA
8.7
/10
Reviewed 13 week(s) ago
Overall comfortable, delicious and varied food, clean and child-friendly swimming pool, good service, friendly, responsive. It's just that the bed sheets, pillows, blankets are not very clean, there are spots. The AC is hot at night for some reason, some of the lights are also off in room 315. I hope there will be improvements for the rooms in the future because I might stay here again every time I go to Pandeglang.
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Accommodation's Reply
07 Apr 2025
Dear Bapak Habibie. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. We apologize in advance for this unpleasant incident. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager
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A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
600 thousand isn't really worth it, huh?
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2 people find it helpful
Accommodation's Reply
27 Mar 2025
Dear A*I. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. We apologize in advance for this unpleasant incident. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager.
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s***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
I checked in to the hotel at 22.30 at night. When I entered the parking lot, I was confused because I wasn't directed by the security guard at first. Check in was fast and the information was clear. The hotel needs to be renovated. When I entered the lobby, the elevator didn't smell good. The furniture in the room was also made of bad wood. The bathroom drain was clogged when I took a shower.
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Accommodation's Reply
17 Mar 2025
Dear S*o. Thank you for taking the time to give your appreciation and share your experience during your stay at Hotel Horison Altama Pandeglang. We apologize in advance for this unpleasant incident. It is our responsibility to always improve our services and products continuously for the satisfaction of all guests who stay at Hotel Horison Altama Pandeglang. We always look forward to welcoming you back to stay with us in the future. Best regards, Anna Augriana. General Manager
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Number of reviews per page
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