Horison Sagita Balikpapan

Hotels
Preferred Partner Plus
8.2
/10
Very Good
10,200 reviews

What Guests Say About Their Stay

Distance To City Center (140)
Room Space (116)
Accessibility (102)
Staff Friendliness (100)
Susi
10.0
/ 10
Very satisfying, spacious rooms, clean, comfortable, quiet, delicious food and lots of choices, cheap room prices, new sheets, new towels, very cold AC, strategic location, close to everywhere. To BSB mall only 5 minutes. If I visit Balikpapan I will stay here again. Regards. Susie Wu. Singkawang. West Kalimantan
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E***y
10.0
/ 10
I got a very good impression, from the friendly staff, spacious rooms, good cleanliness and the food is also delicious and varied, continued success Horison Sagita Balikpapan.
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Nur I. S.
9.7
/ 10
God willing, if vacation returns to stay at this hotel again? really satisfied, I am boking 4 rooms for a family holiday really not disappointed from check-in to check-out, Kelarga is also very happy, the hotel is clean and the service is very friendly, thank you horizon for making us comfortable staying there.
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Rizky P.
9.7
/ 10
Everything in the photo is exactly the same, the room is clean, spacious and fragrant especially when I am in a room that can smoke or smoke rooms, the service is also very friendly and very satisfying. Global top
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Bintoro E.
9.7
/ 10
Quiet stay, clean bedroom space, clean bathroom and good service, once a recommendation for visiting Balikpapan stay here.
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In the Area
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Jl. Mayjend Sutoyo No. 69 Gunung Malang - Balikpapan , Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76113

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Horison Sagita Balikpapan is a good choice when you are visiting Balikpapan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Horison Sagita Balikpapan

Jl. Mayjend Sutoyo No. 69 Gunung Malang - Balikpapan , Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76113
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Lobby Horison Sagita Balikpapan
Exterior 2 Horison Sagita Balikpapan

Discover More About Horison Sagita Balikpapan

Horison Sagita Balikpapan Rates per Night

Horison Sagita Balikpapan room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Horison Sagita Balikpapan hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Horison Sagita Balikpapan Location & Address

Horison Sagita Balikpapan is located at Jl. Mayjend Sutoyo No. 69 Gunung Malang - Balikpapan , Pusat Kota Balikpapan, Balikpapan, Kalimantan Timur, Indonesia, 76113. It's situated in the Balikpapan area of Indonesia, known for its vibrant atmosphere and proximity to local attractions. The hotel is approximately 4 km from the city center.

How to go to Horison Sagita Balikpapan from Airport

Arriving at Sultan Aji Muhammad Sulaiman Sepinggan International Airport and wondering about the best way to get to Horison Sagita Balikpapan? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to hotel.

  • Taxi (most direct):

    Taxis are readily available outside the airport terminal. This is the most straightforward option, taking you directly to the hotel.
  • Ride Hailing (convenient):

    Ride hailing services are also available in Balikpapan. Simply book a ride through the app for a convenient transfer.
  • Airport Shuttle (pre-booked):

    Check if Horison Sagita Balikpapan offers an airport shuttle service. This usually needs to be pre-booked but can be a hassle-free option.

Tips:

For the most convenient route, consider pre-booking an airport shuttle or using a ride hailing service. This ensures a smooth and stress-free journey to Horison Sagita Balikpapan.

Horison Sagita Balikpapan Reviews & Summary

Looking for all about hotel Horison Sagita Balikpapan before you book? You're in the right place! Hotel reviews can be incredibly helpful when choosing your accommodation, giving you insights into what to expect during your stay.

Guests consistently praise Horison Sagita Balikpapan for its comfortable rooms, friendly staff, and convenient location. Many appreciate the hotel's cleanliness and the quality of its breakfast buffet. A standout feature is the rooftop pool, offering stunning views of the city.

Here's a short, positive review to encourage bookings: "Excellent hotel with great service and a fantastic location. The rooms are spacious and well-maintained, and the staff are always willing to help. Highly recommended!"

Horison Sagita Balikpapan Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Understanding the different hotel bedroom types available at Horison Sagita Balikpapan will help you find the perfect fit for your needs. Let's explore the categories of hotel rooms on offer.

  • Superior Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Available in smoking and non-smoking options.
  • Deluxe Room:

    Offering more space and enhanced amenities, these rooms often feature city views. Some rooms have bathtubs, while others have bidets.
  • Executive Suite:

    Ideal for business travellers or those seeking extra luxury, these suites include a separate living area.
  • Family Room:

    Designed to accommodate families, these rooms offer multiple beds or connecting rooms.

Horison Sagita Balikpapan is not a pet-friendly hotel.

Hotel Facilities in Horison Sagita Balikpapan

When choosing a hotel, it's important to consider the hotel facilities available. Horison Sagita Balikpapan offers a range of hotel amenities to ensure a comfortable and enjoyable stay for all guests. Here's a look at what's on offer:

  • Swimming Pool:

    Take a dip in the hotel's refreshing swimming pool. Open from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your trip with access to the hotel's well-equipped fitness center. Open 24 hours.
  • Restaurant:

    Enjoy delicious meals at the hotel's on-site restaurant.
  • Meeting Rooms:

    Perfect for business travellers, the hotel offers meeting rooms with modern facilities.
  • Kids' Club:

    A dedicated space for children to play and have fun. Open from 9:00 AM to 6:00 PM.

Hotel Buffet or Restaurant/Cafe in Horison Sagita Balikpapan

Looking for a great hotel buffet or restaurant experience? Horison Sagita Balikpapan boasts excellent dining options, including a hotel cafe and restaurant. Here's what you can expect:

  • Malabar Restaurant:

    Serving a variety of Indonesian and international cuisine. Open for breakfast, lunch, and dinner.
  • Lobby Lounge:

    A relaxed setting to enjoy coffee, tea, and light snacks.
  • Breakfast Buffet:

    Enjoy a wide selection of dishes at the daily breakfast buffet. Approximately SGD 15 per person.

Malabar Restaurant is known for its signature dish, Nasi Goreng Istimewa, a must-try for visitors.

Horison Sagita Balikpapan Airport pickups and How to Book

Need a convenient hotel to airport transfer? Horison Sagita Balikpapan offers airport pick-up services to make your arrival and departure as smooth as possible. Here's how to book hotels with airport shuttle services:

To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will confirm the pick-up and provide instructions on where to meet your driver.

Nearby MRT Station & Bus Stops

Navigating Balikpapan using public transport is relatively straightforward. While there isn't an MRT system, there are several bus stops nearby Horison Sagita Balikpapan. Here's what you need to know about nearby bus stations and bus stops nearby:

  • Jalan Jenderal Sudirman Bus Stop:

    Located approximately 500 meters from the hotel.
  • Terminal Batu Ampar:

    A major bus terminal located about 3 km from the hotel.

Public transport cards are not widely used in Balikpapan. Payment is typically made in cash directly to the bus conductor.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go with the family? Balikpapan offers a range of attractions perfect for kids and adults alike. Here are some nearby sightseeing places and things to see nearby:

  • Kemala Beach:

    A popular beach for swimming and sunbathing. Distance: 6 km. Entry: Free.
  • Bekapai Park:

    A green space with playgrounds and walking paths. Distance: 3 km. Entry: Free.
  • Wana Wisata Km 21:

    A natural recreation area with hiking trails and waterfalls. Distance: 21 km. Entry: SGD 2.
  • Balikpapan Zoo:

    Home to a variety of local and exotic animals. Distance: 15 km. Entry: SGD 4.
  • Mangrove Center Graha Indah:

    Explore the mangrove ecosystem on a boardwalk. Distance: 10 km. Entry: SGD 1.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Horison Sagita Balikpapan (Balikpapan)

Craving some delicious nearby dining options? Balikpapan offers a variety of local food and international cuisine to satisfy your taste buds. Here are some food eatiries near me:

Cafes/Restaurants:

  • Excelso Cafe:

    A popular coffee chain serving coffee, pastries, and light meals.
  • Pizza Hut:

    A well-known pizza restaurant offering a variety of pizzas and pasta dishes.
  • Kentucky Fried Chicken (KFC):

    A fast-food chain serving fried chicken and other fast-food items.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings.
  • Sate Ayam:

    Grilled chicken skewers served with peanut sauce.
  • Soto Banjar:

    A traditional soup with chicken and spices.
  • Gado-Gado:

    A vegetable salad with peanut sauce.
  • Martabak:

    A sweet or savory pancake.

Shopping places near Horison Sagita Balikpapan (Balikpapan)

Looking for some retail therapy? Balikpapan offers a range of nearby shopping options, from malls near hotel to department stores near me. Here are some shops near me and nearby shopping destinations:

  • Balikpapan Plaza:

    A large shopping mall with a variety of stores and restaurants.
  • Pentacity Shopping Venue:

    Another popular mall with a wide selection of shops and entertainment options.
  • Pasar Klandasan:

    A traditional market where you can find local products and souvenirs.

Other Places to Stay Near Horison Sagita Balikpapan

If Horison Sagita Balikpapan isn't quite what you're looking for, there are plenty of other affordable hotels nearby. Here's a selection of the best hotel nearby, ranging from luxury options to more budget-friendly choices:

Luxury/5–6 star hotels nearby:

  • Gran Senyiur Hotel Balikpapan:

    A luxurious hotel with stunning views and top-notch amenities.
  • Novotel Balikpapan:

    Offering a comfortable stay with excellent service and facilities.
  • Blue Sky Hotel Balikpapan:

    Known for its elegant design and exceptional dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Swiss-Belhotel Balikpapan:

    A stylish hotel with a great location and modern amenities.
  • Hakaya Plaza Hotel Balikpapan:

    Offering comfortable rooms and a range of facilities for business and leisure travellers.
  • Grand Jatra Hotel Balikpapan:

    Known for its spacious rooms and excellent service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Hotel Pacific Balikpapan:

    A budget-friendly option with clean and comfortable rooms.
  • Sagita Hotel Balikpapan:

    Offering a convenient location and basic amenities for a comfortable stay.
  • Benakutai Hotel & Apartments:

    Providing a range of rooms and apartments to suit different needs.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Balikpapan is essential for a memorable experience. With its convenient location, comfortable rooms, and excellent facilities, Horison Sagita Balikpapan is a great choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today!

Ready to book your stay? Don't miss out on the best deals! Visit Traveloka to find exclusive offers and secure your room booking at Horison Sagita Balikpapan. Plus, explore other options and book cheap hotels in Indonesia or discover cheap hotels nearby for your next adventure.

All facilities in Horison Sagita Balikpapan

Bar, Cafe and Lounge Horison Sagita Balikpapan
Bar, Cafe and Lounge
Swimming Pool Horison Sagita Balikpapan
Swimming Pool
Fitness Center Horison Sagita Balikpapan
Fitness Center
Functional Hall Horison Sagita Balikpapan
Functional Hall
Common Space Horison Sagita Balikpapan
Common Space

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Breakfast (surcharge)

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Massage
  • Spa

Transportation

  • Area shuttle with surcharge
  • Valet parking

Business Facilities

  • Meeting facilities
  • Projector

Sports and Recreations

  • Fitness center
  • Pool or Snooker

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Horison Sagita Balikpapan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Horison Sagita Balikpapan
90
Number of floors in Horison Sagita Balikpapan
4
Another facilities in Horison Sagita Balikpapan
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Horison Sagita Balikpapan

What are available facilities at Horison Sagita Balikpapan?
There are top facilites at Horison Sagita Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Horison Sagita Balikpapan?
The standard check-in time at Horison Sagita Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Horison Sagita Balikpapan provide breakfast?
Yes, Horison Sagita Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Horison Sagita Balikpapan
Horison Sagita Balikpapan has a 4.0-star rating.
How many floors does Horison Sagita Balikpapan have?
Horison Sagita Balikpapan has 4.
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More Reviews from Other Guests in Horison Sagita Balikpapan

Overall Ratings & Reviews Horison Sagita Balikpapan

Traveloka (10,198)
Other sources (2)
8.2
Very Good
From 10,198 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.1

Location

8.3

Service and Facilites

8.1

People often mention about Horison Sagita Balikpapan
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Distance to City Center (102)
Ambiance (97)
Bedroom (92)
Bathroom (85)
Room Space (83)
Accessibility (78)
Staff Friendliness (74)
Taste (71)
Surroundings (66)
Hotel Area (61)
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Traveler Reviews Horison Sagita Balikpapan

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Customer reviews
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ikhsan n.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The hotel staff is friendly, it's just that on the 4th floor there are things piled up and they seem to be worn out, as for the room it's clean, everything is going well, breakfast doesn't have many choices, the taste is also quite good, the parking lot at the back is quite spacious,
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A***l
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Staycation
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8.4
/10
Reviewed 1 week(s) ago
Comfortable Room, Only the Bathroom Water is Yellow...
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Accommodation's Reply
24 Oct 2025
Best regards, Horison Sagita Balikpapan Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as General Manager, appreciate your comments, be it compliments or criticisms. We apologize if there was anything you were not satisfied with during your stay. Your comments are extremely important to us as they serve as an evaluation tool to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan, this hotel offers easy access to nearby attractions and a bustling area full of local restaurants and shops. However, we recognize that there is always room for improvement. We will thoroughly follow up your complaint with the relevant team immediately to ensure a similar experience does not happen again. We hope that we will have the opportunity to welcome you back and provide you with an even better experience. We sincerely hope to have the opportunity to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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B***a
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Transit
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10.0
/10
Reviewed 2 week(s) ago
The best, especially the receptionist👍
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Accommodation's Reply
23 Oct 2025
Best regards, Horison Sagita Balikpapan. We sincerely thank you for your positive review. I, Ahmad Sholekan, as General Manager of Horison Sagita Balikpapan, am delighted to know that your stay was memorable. The hotel is located in the heart of Balikpapan, with easy access to nearby attractions and in a bustling area full of local restaurants and shops. Your review is an encouragement to all our team to strive to provide the best service and preserve the natural atmosphere and authentic local culture. We sincerely hope to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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Mei
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Transit
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9.1
/10
Reviewed 2 week(s) ago
There is a swimming pool and a relaxing area to sit near the swimming pool, but the building looks poorly maintained.
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23 Oct 2025
Best regards, Horison Sagita Balikpapan Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as General Manager, appreciate your comments, be it compliments or criticisms. We apologize if there was anything you were not satisfied with during your stay. Your comments are extremely important to us as they serve as an evaluation tool to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan, this hotel offers easy access to nearby attractions and a bustling area full of local restaurants and shops. However, we recognize that there is always room for improvement. We will thoroughly follow up your complaint with the relevant team immediately to ensure a similar experience does not happen again. We hope that we will have the opportunity to welcome you back and provide you with an even better experience. We sincerely hope to have the opportunity to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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S***e
icon-Leisure
Leisure
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6.1
/10
Reviewed 3 week(s) ago
The water tap won't turn off and then makes an echoing sound, the water in the toilet seat doesn't flow smoothly, it's hard to flush, the bathtub is leaking and you can't fill it to the maximum, and there are also scratches on the bathtub that are very dangerous for contact with body parts.
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Accommodation's Reply
23 Oct 2025
Best regards, Horison Sagita Balikpapan Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as General Manager, appreciate your comments, be it compliments or criticisms. We apologize if there was anything you were not satisfied with during your stay. Your comments are extremely important to us as they serve as an evaluation tool to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan, this hotel offers easy access to nearby attractions and a bustling area full of local restaurants and shops. However, we recognize that there is always room for improvement. We will thoroughly follow up your complaint with the relevant team immediately to ensure a similar experience does not happen again. We hope that we will have the opportunity to welcome you back and provide you with an even better experience. We sincerely hope to have the opportunity to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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a***i
icon-Business
Business
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5.3
/10
Reviewed 3 week(s) ago
Sorry, it's no longer worth it for the 400-something rupiah price without breakfast. The furniture is really bad, lots of rust, and the carpet looks like it's never been washed. It's filthy. The AC isn't cold at all, and it's leaking and dripping water. I stayed there last year, but it was still clean and okay. The AC was cold. This time it's really bad. Please fix it, sis. Those who have been staying at Sagita every time I go to BPP are now blacklisted. Sorry 🙏🏻🙏🏻
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Accommodation's Reply
15 Oct 2025
Best regards, Horison Sagita Balikpapan Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as General Manager, appreciate your comments, be it compliments or criticisms. We apologize if there was anything you were not satisfied with during your stay. Your comments are extremely important to us as they serve as an evaluation tool to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan, this hotel offers easy access to nearby attractions and a bustling area full of local restaurants and shops. However, we recognize that there is always room for improvement. We will thoroughly follow up your complaint with the relevant team immediately to ensure a similar experience does not happen again. We hope that we will have the opportunity to welcome you back and provide you with an even better experience. We sincerely hope to have the opportunity to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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I***n
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Staycation
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8.5
/10
Reviewed 3 week(s) ago
It's always a go-to staycation spot. Easy access and close to the city—it's the best. The kids love it too...
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Accommodation's Reply
15 Oct 2025
Warm greetings from Horison Sagita Balikpapan. Thank you so much for your positive review. Ahmad Cholekan, General Manager of Horison Sagita Balikpapan, is delighted to hear that you enjoyed your stay. Located in the heart of Balikpapan, our hotel offers easy access to the vibrant area, with its many attractions, local restaurants, and shops. Your feedback motivates all of our staff to provide the best service possible and to preserve the pristine nature and local culture. We look forward to welcoming you back to Horison Sagita Balikpapan. Sincerely, Ahmad Cholekan, General Manager. Horison Sagita Balikpapan.
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R***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
It's not good, but the bathroom facilities such as the bathtub drain cover are missing, and the shower water smells of iron
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Accommodation's Reply
15 Oct 2025
Best regards, Horison Sagita Balikpapan Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as General Manager, appreciate your comments, be it compliments or criticisms. We apologize if there was anything you were not satisfied with during your stay. Your comments are extremely important to us as they serve as an evaluation tool to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan, this hotel offers easy access to nearby attractions and a bustling area full of local restaurants and shops. However, we recognize that there is always room for improvement. We will thoroughly follow up your complaint with the relevant team immediately to ensure a similar experience does not happen again. We hope that we will have the opportunity to welcome you back and provide you with an even better experience. We sincerely hope to have the opportunity to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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RANDI S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great service... Thank you to the security guard who always opens and closes the door.
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Accommodation's Reply
15 Oct 2025
Best regards, Horison Sagita Balikpapan. We sincerely thank you for your positive review. I, Ahmad Sholekan, as General Manager of Horison Sagita Balikpapan, am delighted to know that your stay was memorable. The hotel is located in the heart of Balikpapan, with easy access to nearby attractions and in a bustling area full of local restaurants and shops. Your review is an encouragement to all our team to strive to provide the best service and preserve the natural atmosphere and authentic local culture. We sincerely hope to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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r***a
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8.6
/10
Reviewed 4 week(s) ago
Many of the facilities are not good, from old AC, collapsed beds and rooms that have not been renovated.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Best regards, Horison Sagita Balikpapan Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as General Manager, appreciate any feedback received, be it compliments or criticism. We apologize if there was anything you were not satisfied with during your stay. Your feedback is extremely important to us as it serves as an evaluation tool to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan, this hotel offers easy access to nearby attractions and a bustling area full of local restaurants and shops. However, we recognize that there is always room for improvement. We will thoroughly follow up your complaint with the relevant team immediately to ensure a similar experience does not happen again. We hope that we will have the opportunity to welcome you back and provide you with an even better experience. We sincerely hope to have the opportunity to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Children who enter the restaurant have to pay for a chair. Even if they don't eat, they have to pay 45 thousand rupiah. Children may not necessarily like the menu. It's better to pay according to what the child eats, 45 thousand rupiah per child..just bread, or rice and egg..expensive.
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Accommodation's Reply
06 Oct 2025
Warm greetings from Horison Sagita Balikpapan. Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as the General Manager here, greatly appreciate any feedback provided, be it praise or criticism. We apologize if there are things that are not pleasing during your stay. Your feedback is very important to us as evaluation material to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan city center, this hotel offers easy access to nearby tourist attractions and a dynamic neighborhood with local restaurants and shops. Located in the heart of Balikpapan city center, this hotel offers easy access to nearby tourist attractions and a dynamic neighborhood with local restaurants and shops. However, we realize that in the process, there are still many things we can improve. We will immediately follow up on your complaint thoroughly with the relevant team, so that a similar experience does not happen again. Hopefully we have the opportunity to welcome you back and provide an even better experience. We look forward to welcoming you back to Horison Sagita Balikpapan. Best regards, Ahmad Sholekan. General Manager. Horizon Sagita Balikpapan.
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A***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Asked for cutlery, was told to take it to the restaurant myself..
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Accommodation's Reply
15 Oct 2025
Best regards, Horison Sagita Balikpapan Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as General Manager, appreciate any feedback received, be it compliments or criticism. We apologize if there was anything you were not satisfied with during your stay. Your feedback is extremely important to us as it serves as an evaluation tool to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan, this hotel offers easy access to nearby attractions and a bustling area full of local restaurants and shops. However, we recognize that there is always room for improvement. We will thoroughly follow up your complaint with the relevant team immediately to ensure a similar experience does not happen again. We hope that we will have the opportunity to welcome you back and provide you with an even better experience. We sincerely hope to have the opportunity to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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D***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is comfortable, quiet, friendly service, close access to the city.
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Accommodation's Reply
06 Oct 2025
Warm greetings from Horison Sagita Balikpapan. We would like to express our deepest gratitude for your positive review. I, Ahmad Sholekan, as General Manager of Horison Sagita Balikpapan, am very pleased to hear that your stay was so memorable. Located in the heart of Balikpapan city center, the hotel offers easy access to nearby attractions and a vibrant neighborhood with local restaurants and shops. Your review is an encouragement to our entire team to continue providing the best service and preserving the authenticity of the local natural atmosphere and culture. We look forward to welcoming you back to Horison Sagita Balikpapan. Best regards, Ahmad Sholekan. General Manager. Horison Sagita Balikpapan.
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Salsabilanurhaifa
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Okay, good, clean, friendly, comfortable, spacious parking.
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Accommodation's Reply
06 Oct 2025
Warm greetings from Horison Sagita Balikpapan. We would like to express our deepest gratitude for your positive review. I, Ahmad Sholekan, as General Manager of Horison Sagita Balikpapan, am very pleased to hear that your stay was so memorable. Located in the heart of Balikpapan city center, the hotel offers easy access to nearby attractions and a vibrant neighborhood with local restaurants and shops. Your review is an encouragement to our entire team to continue providing the best service and preserving the authenticity of the local natural atmosphere and culture. We look forward to welcoming you back to Horison Sagita Balikpapan. Best regards, Ahmad Sholekan. General Manager. Horison Sagita Balikpapan.
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I***y
icon-origin-TRAVELOKA
9.3
/10
Reviewed 5 week(s) ago
Improve the condition of the bathroom
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Accommodation's Reply
06 Oct 2025
Warm greetings from Horison Sagita Balikpapan. Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as the General Manager here, greatly appreciate any feedback provided, be it praise or criticism. We apologize if there are things that are not pleasing during your stay. Your feedback is very important to us as evaluation material to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan city center, this hotel offers easy access to nearby tourist attractions and a dynamic neighborhood with local restaurants and shops. Located in the heart of Balikpapan city center, this hotel offers easy access to nearby tourist attractions and a dynamic neighborhood with local restaurants and shops. However, we realize that in the process, there are still many things we can improve. We will immediately follow up on your complaint thoroughly with the relevant team, so that a similar experience does not happen again. Hopefully we have the opportunity to welcome you back and provide an even better experience. We look forward to welcoming you back to Horison Sagita Balikpapan. Best regards, Ahmad Sholekan. General Manager. Horizon Sagita Balikpapan.
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Favorite place, only minus is 1, the water is yellow.
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Accommodation's Reply
06 Oct 2025
Warm greetings from Horison Sagita Balikpapan. Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as the General Manager here, greatly appreciate any feedback provided, be it praise or criticism. We apologize if there are things that are not pleasing during your stay. Your feedback is very important to us as evaluation material to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan city center, this hotel offers easy access to nearby tourist attractions and a dynamic neighborhood with local restaurants and shops. Located in the heart of Balikpapan city center, this hotel offers easy access to nearby tourist attractions and a dynamic neighborhood with local restaurants and shops. However, we realize that in the process, there are still many things we can improve. We will immediately follow up on your complaint thoroughly with the relevant team, so that a similar experience does not happen again. Hopefully we have the opportunity to welcome you back and provide an even better experience. We look forward to welcoming you back to Horison Sagita Balikpapan. Best regards, Ahmad Sholekan. General Manager. Horizon Sagita Balikpapan.
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Kiki s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Staying in the Roseland suite is very pleasant, spacious, suitable for bringing family, the kids also like the room decoration, the swimming pool is also quite good, as is the breakfast menu. The downside is that the water in the sink can't be stopped continuously and the AC can't be turned off. Apart from that, it's okay, at night we can walk around near the hotel, there are lots of various foods so we don't have to worry about finding a place to eat.
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Accommodation's Reply
06 Oct 2025
Warm greetings from Horison Sagita Balikpapan. Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as the General Manager here, greatly appreciate any feedback provided, be it praise or criticism. We apologize if there are things that are not pleasing during your stay. Your feedback is very important to us as evaluation material to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan city center, this hotel offers easy access to nearby tourist attractions and a dynamic neighborhood with local restaurants and shops. Located in the heart of Balikpapan city center, this hotel offers easy access to nearby tourist attractions and a dynamic neighborhood with local restaurants and shops. However, we realize that in the process, there are still many things we can improve. We will immediately follow up on your complaint thoroughly with the relevant team, so that a similar experience does not happen again. Hopefully we have the opportunity to welcome you back and provide an even better experience. We look forward to welcoming you back to Horison Sagita Balikpapan. Best regards, Ahmad Sholekan. General Manager. Horizon Sagita Balikpapan.
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Adelien
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
I often stay at this hotel when I have the opportunity to go to Balikpapan. The main reason is because of the strategic location and comfort, but input for Sagita is to refresh the interior and equipment in the room such as the dirty garden and the unpleasant smell in the bathroom area. And hopefully in the future they can add Netflix or smart TV facilities in each room. Overall, it is quite recommended 👌
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Accommodation's Reply
22 Sep 2025
Dear Sir/Madam, Warm greetings from Horison Sagita Balikpapan, regarding your dissatisfaction during your stay at our hotel, I, as the management of Horison Sagita Balikpapan, apologize for the inconvenience you experienced. Thank you for your input and comments, we will make better changes so that this does not happen in the future and also for other guests. If you are willing to stay with us again, we are ready to help and do not hesitate to contact us. We look forward to your next arrival at our hotel. Thank you. Warm regards, Jemmy. (General Manager)
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darsono
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, but the check-in process takes quite a while.
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Accommodation's Reply
22 Sep 2025
Dear Sir/Madam, Warm greetings from Horison Sagita Balikpapan, regarding your dissatisfaction during your stay at our hotel, I, as the management of Horison Sagita Balikpapan, apologize for the inconvenience you experienced. Thank you for your input and comments, we will make better changes so that this does not happen in the future and also for other guests. If you are willing to stay with us again, we are ready to help and do not hesitate to contact us. We look forward to your next arrival at our hotel. Thank you. Warm regards, Jemmy. (General Manager)
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Nersy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The location is very strategic, close to everywhere, the hotel staff is friendly, the room is spacious and clean, comfortable, only the bathroom door can't be closed properly. The food is quite varied and delicious 👍👍
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Accommodation's Reply
22 Sep 2025
Dear Sir/Madam, Warm greetings from Horison Sagita Balikpapan, regarding your dissatisfaction during your stay at our hotel, I, as the management of Horison Sagita Balikpapan, apologize for the inconvenience you experienced. Thank you for your input and comments, we will make better changes so that this does not happen in the future and also for other guests. If you are willing to stay with us again, we are ready to help and do not hesitate to contact us. We look forward to your next arrival at our hotel. Thank you. Warm regards, Jemmy. (General Manager)
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Exterior 4 Horison Sagita Balikpapan

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Overall Ratings & Reviews Horison Sagita Balikpapan

Traveloka (10,198)
Other sources (2)
8.2
Very Good
From 10,198 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.1

Location

8.3

Service and Facilites

8.1

People often mention about Horison Sagita Balikpapan
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Distance to City Center (102)
Ambiance (97)
Bedroom (92)
Bathroom (85)
Room Space (83)
Accessibility (78)
Staff Friendliness (74)
Taste (71)
Surroundings (66)
Hotel Area (61)
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Traveler Reviews Horison Sagita Balikpapan

Number of reviews per page
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40
Customer reviews
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ikhsan n.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The hotel staff is friendly, it's just that on the 4th floor there are things piled up and they seem to be worn out, as for the room it's clean, everything is going well, breakfast doesn't have many choices, the taste is also quite good, the parking lot at the back is quite spacious,
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A***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
Comfortable Room, Only the Bathroom Water is Yellow...
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Accommodation's Reply
24 Oct 2025
Best regards, Horison Sagita Balikpapan Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as General Manager, appreciate your comments, be it compliments or criticisms. We apologize if there was anything you were not satisfied with during your stay. Your comments are extremely important to us as they serve as an evaluation tool to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan, this hotel offers easy access to nearby attractions and a bustling area full of local restaurants and shops. However, we recognize that there is always room for improvement. We will thoroughly follow up your complaint with the relevant team immediately to ensure a similar experience does not happen again. We hope that we will have the opportunity to welcome you back and provide you with an even better experience. We sincerely hope to have the opportunity to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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B***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The best, especially the receptionist👍
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Accommodation's Reply
23 Oct 2025
Best regards, Horison Sagita Balikpapan. We sincerely thank you for your positive review. I, Ahmad Sholekan, as General Manager of Horison Sagita Balikpapan, am delighted to know that your stay was memorable. The hotel is located in the heart of Balikpapan, with easy access to nearby attractions and in a bustling area full of local restaurants and shops. Your review is an encouragement to all our team to strive to provide the best service and preserve the natural atmosphere and authentic local culture. We sincerely hope to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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Mei
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
There is a swimming pool and a relaxing area to sit near the swimming pool, but the building looks poorly maintained.
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Accommodation's Reply
23 Oct 2025
Best regards, Horison Sagita Balikpapan Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as General Manager, appreciate your comments, be it compliments or criticisms. We apologize if there was anything you were not satisfied with during your stay. Your comments are extremely important to us as they serve as an evaluation tool to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan, this hotel offers easy access to nearby attractions and a bustling area full of local restaurants and shops. However, we recognize that there is always room for improvement. We will thoroughly follow up your complaint with the relevant team immediately to ensure a similar experience does not happen again. We hope that we will have the opportunity to welcome you back and provide you with an even better experience. We sincerely hope to have the opportunity to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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S***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 3 week(s) ago
The water tap won't turn off and then makes an echoing sound, the water in the toilet seat doesn't flow smoothly, it's hard to flush, the bathtub is leaking and you can't fill it to the maximum, and there are also scratches on the bathtub that are very dangerous for contact with body parts.
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Accommodation's Reply
23 Oct 2025
Best regards, Horison Sagita Balikpapan Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as General Manager, appreciate your comments, be it compliments or criticisms. We apologize if there was anything you were not satisfied with during your stay. Your comments are extremely important to us as they serve as an evaluation tool to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan, this hotel offers easy access to nearby attractions and a bustling area full of local restaurants and shops. However, we recognize that there is always room for improvement. We will thoroughly follow up your complaint with the relevant team immediately to ensure a similar experience does not happen again. We hope that we will have the opportunity to welcome you back and provide you with an even better experience. We sincerely hope to have the opportunity to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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a***i
icon-Business
Business
icon-origin-TRAVELOKA
5.3
/10
Reviewed 3 week(s) ago
Sorry, it's no longer worth it for the 400-something rupiah price without breakfast. The furniture is really bad, lots of rust, and the carpet looks like it's never been washed. It's filthy. The AC isn't cold at all, and it's leaking and dripping water. I stayed there last year, but it was still clean and okay. The AC was cold. This time it's really bad. Please fix it, sis. Those who have been staying at Sagita every time I go to BPP are now blacklisted. Sorry 🙏🏻🙏🏻
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Accommodation's Reply
15 Oct 2025
Best regards, Horison Sagita Balikpapan Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as General Manager, appreciate your comments, be it compliments or criticisms. We apologize if there was anything you were not satisfied with during your stay. Your comments are extremely important to us as they serve as an evaluation tool to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan, this hotel offers easy access to nearby attractions and a bustling area full of local restaurants and shops. However, we recognize that there is always room for improvement. We will thoroughly follow up your complaint with the relevant team immediately to ensure a similar experience does not happen again. We hope that we will have the opportunity to welcome you back and provide you with an even better experience. We sincerely hope to have the opportunity to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's always a go-to staycation spot. Easy access and close to the city—it's the best. The kids love it too...
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Accommodation's Reply
15 Oct 2025
Warm greetings from Horison Sagita Balikpapan. Thank you so much for your positive review. Ahmad Cholekan, General Manager of Horison Sagita Balikpapan, is delighted to hear that you enjoyed your stay. Located in the heart of Balikpapan, our hotel offers easy access to the vibrant area, with its many attractions, local restaurants, and shops. Your feedback motivates all of our staff to provide the best service possible and to preserve the pristine nature and local culture. We look forward to welcoming you back to Horison Sagita Balikpapan. Sincerely, Ahmad Cholekan, General Manager. Horison Sagita Balikpapan.
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R***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
It's not good, but the bathroom facilities such as the bathtub drain cover are missing, and the shower water smells of iron
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Accommodation's Reply
15 Oct 2025
Best regards, Horison Sagita Balikpapan Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as General Manager, appreciate your comments, be it compliments or criticisms. We apologize if there was anything you were not satisfied with during your stay. Your comments are extremely important to us as they serve as an evaluation tool to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan, this hotel offers easy access to nearby attractions and a bustling area full of local restaurants and shops. However, we recognize that there is always room for improvement. We will thoroughly follow up your complaint with the relevant team immediately to ensure a similar experience does not happen again. We hope that we will have the opportunity to welcome you back and provide you with an even better experience. We sincerely hope to have the opportunity to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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RANDI S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great service... Thank you to the security guard who always opens and closes the door.
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Accommodation's Reply
15 Oct 2025
Best regards, Horison Sagita Balikpapan. We sincerely thank you for your positive review. I, Ahmad Sholekan, as General Manager of Horison Sagita Balikpapan, am delighted to know that your stay was memorable. The hotel is located in the heart of Balikpapan, with easy access to nearby attractions and in a bustling area full of local restaurants and shops. Your review is an encouragement to all our team to strive to provide the best service and preserve the natural atmosphere and authentic local culture. We sincerely hope to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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r***a
icon-origin-TRAVELOKA
8.6
/10
Reviewed 4 week(s) ago
Many of the facilities are not good, from old AC, collapsed beds and rooms that have not been renovated.
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Accommodation's Reply
15 Oct 2025
Best regards, Horison Sagita Balikpapan Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as General Manager, appreciate any feedback received, be it compliments or criticism. We apologize if there was anything you were not satisfied with during your stay. Your feedback is extremely important to us as it serves as an evaluation tool to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan, this hotel offers easy access to nearby attractions and a bustling area full of local restaurants and shops. However, we recognize that there is always room for improvement. We will thoroughly follow up your complaint with the relevant team immediately to ensure a similar experience does not happen again. We hope that we will have the opportunity to welcome you back and provide you with an even better experience. We sincerely hope to have the opportunity to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Children who enter the restaurant have to pay for a chair. Even if they don't eat, they have to pay 45 thousand rupiah. Children may not necessarily like the menu. It's better to pay according to what the child eats, 45 thousand rupiah per child..just bread, or rice and egg..expensive.
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Accommodation's Reply
06 Oct 2025
Warm greetings from Horison Sagita Balikpapan. Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as the General Manager here, greatly appreciate any feedback provided, be it praise or criticism. We apologize if there are things that are not pleasing during your stay. Your feedback is very important to us as evaluation material to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan city center, this hotel offers easy access to nearby tourist attractions and a dynamic neighborhood with local restaurants and shops. Located in the heart of Balikpapan city center, this hotel offers easy access to nearby tourist attractions and a dynamic neighborhood with local restaurants and shops. However, we realize that in the process, there are still many things we can improve. We will immediately follow up on your complaint thoroughly with the relevant team, so that a similar experience does not happen again. Hopefully we have the opportunity to welcome you back and provide an even better experience. We look forward to welcoming you back to Horison Sagita Balikpapan. Best regards, Ahmad Sholekan. General Manager. Horizon Sagita Balikpapan.
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A***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Asked for cutlery, was told to take it to the restaurant myself..
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Accommodation's Reply
15 Oct 2025
Best regards, Horison Sagita Balikpapan Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as General Manager, appreciate any feedback received, be it compliments or criticism. We apologize if there was anything you were not satisfied with during your stay. Your feedback is extremely important to us as it serves as an evaluation tool to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan, this hotel offers easy access to nearby attractions and a bustling area full of local restaurants and shops. However, we recognize that there is always room for improvement. We will thoroughly follow up your complaint with the relevant team immediately to ensure a similar experience does not happen again. We hope that we will have the opportunity to welcome you back and provide you with an even better experience. We sincerely hope to have the opportunity to welcome you back to Horison Sagita Balikpapan. Sincerely, Ahmad Sholekan, General Manager, Horison Sagita Balikpapan
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D***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is comfortable, quiet, friendly service, close access to the city.
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Accommodation's Reply
06 Oct 2025
Warm greetings from Horison Sagita Balikpapan. We would like to express our deepest gratitude for your positive review. I, Ahmad Sholekan, as General Manager of Horison Sagita Balikpapan, am very pleased to hear that your stay was so memorable. Located in the heart of Balikpapan city center, the hotel offers easy access to nearby attractions and a vibrant neighborhood with local restaurants and shops. Your review is an encouragement to our entire team to continue providing the best service and preserving the authenticity of the local natural atmosphere and culture. We look forward to welcoming you back to Horison Sagita Balikpapan. Best regards, Ahmad Sholekan. General Manager. Horison Sagita Balikpapan.
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Salsabilanurhaifa
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Okay, good, clean, friendly, comfortable, spacious parking.
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Accommodation's Reply
06 Oct 2025
Warm greetings from Horison Sagita Balikpapan. We would like to express our deepest gratitude for your positive review. I, Ahmad Sholekan, as General Manager of Horison Sagita Balikpapan, am very pleased to hear that your stay was so memorable. Located in the heart of Balikpapan city center, the hotel offers easy access to nearby attractions and a vibrant neighborhood with local restaurants and shops. Your review is an encouragement to our entire team to continue providing the best service and preserving the authenticity of the local natural atmosphere and culture. We look forward to welcoming you back to Horison Sagita Balikpapan. Best regards, Ahmad Sholekan. General Manager. Horison Sagita Balikpapan.
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I***y
icon-origin-TRAVELOKA
9.3
/10
Reviewed 5 week(s) ago
Improve the condition of the bathroom
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Accommodation's Reply
06 Oct 2025
Warm greetings from Horison Sagita Balikpapan. Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as the General Manager here, greatly appreciate any feedback provided, be it praise or criticism. We apologize if there are things that are not pleasing during your stay. Your feedback is very important to us as evaluation material to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan city center, this hotel offers easy access to nearby tourist attractions and a dynamic neighborhood with local restaurants and shops. Located in the heart of Balikpapan city center, this hotel offers easy access to nearby tourist attractions and a dynamic neighborhood with local restaurants and shops. However, we realize that in the process, there are still many things we can improve. We will immediately follow up on your complaint thoroughly with the relevant team, so that a similar experience does not happen again. Hopefully we have the opportunity to welcome you back and provide an even better experience. We look forward to welcoming you back to Horison Sagita Balikpapan. Best regards, Ahmad Sholekan. General Manager. Horizon Sagita Balikpapan.
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Favorite place, only minus is 1, the water is yellow.
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Accommodation's Reply
06 Oct 2025
Warm greetings from Horison Sagita Balikpapan. Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as the General Manager here, greatly appreciate any feedback provided, be it praise or criticism. We apologize if there are things that are not pleasing during your stay. Your feedback is very important to us as evaluation material to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan city center, this hotel offers easy access to nearby tourist attractions and a dynamic neighborhood with local restaurants and shops. Located in the heart of Balikpapan city center, this hotel offers easy access to nearby tourist attractions and a dynamic neighborhood with local restaurants and shops. However, we realize that in the process, there are still many things we can improve. We will immediately follow up on your complaint thoroughly with the relevant team, so that a similar experience does not happen again. Hopefully we have the opportunity to welcome you back and provide an even better experience. We look forward to welcoming you back to Horison Sagita Balikpapan. Best regards, Ahmad Sholekan. General Manager. Horizon Sagita Balikpapan.
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Kiki s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Staying in the Roseland suite is very pleasant, spacious, suitable for bringing family, the kids also like the room decoration, the swimming pool is also quite good, as is the breakfast menu. The downside is that the water in the sink can't be stopped continuously and the AC can't be turned off. Apart from that, it's okay, at night we can walk around near the hotel, there are lots of various foods so we don't have to worry about finding a place to eat.
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Accommodation's Reply
06 Oct 2025
Warm greetings from Horison Sagita Balikpapan. Thank you for taking the time to share your experience with us at Horison Sagita Balikpapan. I, Ahmad Sholekan, as the General Manager here, greatly appreciate any feedback provided, be it praise or criticism. We apologize if there are things that are not pleasing during your stay. Your feedback is very important to us as evaluation material to continuously improve the quality of our services and facilities. Located in the heart of Balikpapan city center, this hotel offers easy access to nearby tourist attractions and a dynamic neighborhood with local restaurants and shops. Located in the heart of Balikpapan city center, this hotel offers easy access to nearby tourist attractions and a dynamic neighborhood with local restaurants and shops. However, we realize that in the process, there are still many things we can improve. We will immediately follow up on your complaint thoroughly with the relevant team, so that a similar experience does not happen again. Hopefully we have the opportunity to welcome you back and provide an even better experience. We look forward to welcoming you back to Horison Sagita Balikpapan. Best regards, Ahmad Sholekan. General Manager. Horizon Sagita Balikpapan.
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Adelien
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
I often stay at this hotel when I have the opportunity to go to Balikpapan. The main reason is because of the strategic location and comfort, but input for Sagita is to refresh the interior and equipment in the room such as the dirty garden and the unpleasant smell in the bathroom area. And hopefully in the future they can add Netflix or smart TV facilities in each room. Overall, it is quite recommended 👌
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Accommodation's Reply
22 Sep 2025
Dear Sir/Madam, Warm greetings from Horison Sagita Balikpapan, regarding your dissatisfaction during your stay at our hotel, I, as the management of Horison Sagita Balikpapan, apologize for the inconvenience you experienced. Thank you for your input and comments, we will make better changes so that this does not happen in the future and also for other guests. If you are willing to stay with us again, we are ready to help and do not hesitate to contact us. We look forward to your next arrival at our hotel. Thank you. Warm regards, Jemmy. (General Manager)
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darsono
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, but the check-in process takes quite a while.
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Accommodation's Reply
22 Sep 2025
Dear Sir/Madam, Warm greetings from Horison Sagita Balikpapan, regarding your dissatisfaction during your stay at our hotel, I, as the management of Horison Sagita Balikpapan, apologize for the inconvenience you experienced. Thank you for your input and comments, we will make better changes so that this does not happen in the future and also for other guests. If you are willing to stay with us again, we are ready to help and do not hesitate to contact us. We look forward to your next arrival at our hotel. Thank you. Warm regards, Jemmy. (General Manager)
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Nersy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The location is very strategic, close to everywhere, the hotel staff is friendly, the room is spacious and clean, comfortable, only the bathroom door can't be closed properly. The food is quite varied and delicious 👍👍
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Accommodation's Reply
22 Sep 2025
Dear Sir/Madam, Warm greetings from Horison Sagita Balikpapan, regarding your dissatisfaction during your stay at our hotel, I, as the management of Horison Sagita Balikpapan, apologize for the inconvenience you experienced. Thank you for your input and comments, we will make better changes so that this does not happen in the future and also for other guests. If you are willing to stay with us again, we are ready to help and do not hesitate to contact us. We look forward to your next arrival at our hotel. Thank you. Warm regards, Jemmy. (General Manager)
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