Hotel Aria Centra Surabaya

Hotels
Preferred Partner Plus
8.7
/10
Very Good
7,429 reviews

What Guests Say About Their Stay

Distance To City Center (87)
Room Space (82)
Staff Friendliness (76)
Bedroom (72)
N***y
9.4
/ 10
I had a wonderful stay at Aria Hotel. The room was clean, spacious, and very comfortable. The staff were friendly and always helpful. Location is perfect—close to everything I needed. Highly recommended!
i***i
10.0
/ 10
Staff-nya ramah, lokasi strategis banget. Sebelah kanan hotel ada Hokky dan Komugi, naik kendaraan 3-5 menit nyampe di Tunjungan Plaza. Kamar bersih. Selama ini bagian bawah kolong ranjang selalu kotor, tapi ini bersih. Yang penting dengan semua review saya di atas, harganya masuk akal banget. That's why I like to stay at Aria Centra Surabaya.
Ervina P. D.
10.0
/ 10
It was an awesome experience to spend my new year holiday in this 18th floor hotel room for 4d3n. That was so high, I can see Suramadu and queue of cars at entrance of Tunjungan Plaza from my large window. I have no complain for my room and the bathroom. The 100k laundry for 12 peices was cheap and helpful. Just fyi, the phone in the room is unable to make an outgoing call but you can use the phone in the lobby by asking the front desk. The breakfast was various, they serve a traditional and western menu, I love their traditional snack corner so I can try the local food in my short trip right on my breakfast. Thank you Aria Centra and staff for a fabulous hospitality !
Veronika D. P.
10.0
/ 10
This is the best place with the best food, I’ve ever try and stay ❤️ I’d like to stay to this hotel again because it’s so worth it even cheaper than average hotel with this service.. love
G***A
10.0
/ 10
The hotel staff was very friendly. The air conditioning in my first room wasn't cooling. I complained and was immediately given a replacement room. Excellent service.
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In the Area
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Jl. Taman AIS Nasution No.37, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

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Laundry service
Restaurant
Luggage storage
Elevator
Family room
AC
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Aria Centra Hotel Surabaya Hotel Aria Centra Surabaya is a hotel in a good neighborhood, which is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Aria Centra Surabaya

Jl. Taman AIS Nasution No.37, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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Lobby Hotel Aria Centra Surabaya
Lobby 2 Hotel Aria Centra Surabaya

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Hotel Aria Centra Surabaya Rates per Night

Hotel Aria Centra Surabaya room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Hotel Aria Centra Surabaya hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Aria Centra Surabaya Location & Address

Hotel Aria Centra Surabaya is located at Jl. Taman AIS Nasution No.37, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60271. It's situated in the Surabaya area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately 5 km from the city center.

How to go to Hotel Aria Centra Surabaya from Airport

Need a hotel transfer from Juanda International Airport to Hotel Aria Centra Surabaya? Getting from the airport to your hotel is a breeze with several convenient options. Here's a breakdown to help you choose the best way to travel.

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You'll find taxi stands outside the arrival terminal. Agree on a fare or ensure the meter is running before you start your journey.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available in Surabaya. Simply book a ride through the app after you've collected your luggage. This can often be a more affordable option than a traditional taxi.
  • Airport Bus (Most Affordable):

    The DAMRI airport bus offers a budget-friendly way to reach the city center. From there, you can take a local bus or taxi to the hotel. Check the bus schedule and route to ensure it stops near Hotel Aria Centra Surabaya.
  • Traveloka Airport Transfer (Pre-booked Peace of Mind):

    Pre-booking an airport transfer via Traveloka ensures a smooth and hassle-free journey. A driver will be waiting for you at the airport, ready to take you directly to the hotel.

Tips:

For the most convenient route, consider pre-booking a Traveloka airport transfer or using a ride hailing service. This will save you time and ensure a comfortable journey, especially if you're arriving late at night or with a lot of luggage.

Hotel Aria Centra Surabaya Reviews & Summary

Looking for all about Hotel Aria Centra Surabaya? Hotel reviews offer valuable insights into what you can expect during your stay. Reading a review hotel can help you make an informed decision and ensure the hotel meets your needs.

Guests consistently praise Hotel Aria Centra Surabaya for its comfortable rooms, friendly staff, and convenient location. Many appreciate the hotel's cleanliness and the quality of the breakfast buffet. A standout feature is the rooftop pool, offering stunning city views. The hotel also boasts a well-equipped fitness center and a relaxing spa.

"I had a wonderful stay at Hotel Aria Centra Surabaya. The staff were incredibly helpful, the room was spacious and clean, and the location was perfect for exploring the city. I would definitely recommend this hotel to anyone visiting Surabaya!"

Hotel Aria Centra Surabaya Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Understanding the different hotel bedroom types available at Hotel Aria Centra Surabaya allows you to select the perfect space for your needs. From cozy standard rooms to spacious suites, there's a categories of hotel rooms to suit every traveler.

  • Standard Room:

    Offers comfortable accommodation with essential amenities. Available in smoking and non-smoking options.
  • Deluxe Room:

    Provides extra space and enhanced features, such as a city view. Includes both bathtub and bidet.
  • Executive Suite:

    A luxurious option with a separate living area, ideal for business travelers or those seeking more space. Non-smoking only.
  • Family Suite:

    Designed for families, featuring multiple beds and ample space. Bathtub available.
  • Connecting Rooms:

    Available upon request, perfect for larger families or groups traveling together.

Hotel Aria Centra Surabaya is not a pet-friendly hotel. Please make alternative arrangements for your furry friends.

Hotel Facilities in Hotel Aria Centra Surabaya

Hotel amenities at Hotel Aria Centra Surabaya are designed to enhance your stay and provide a comfortable and convenient experience. From recreational facilities to essential services, the hotel offers a range of hotel facilities to cater to your needs.

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Center:

    Stay active with state-of-the-art equipment. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment. Additional fees apply, starting from SGD 30.
  • Restaurant:

    Savor delicious meals at the on-site restaurant. Open for breakfast, lunch, and dinner.
  • Kids' Club:

    Keep the little ones entertained with supervised activities. Open from 9:00 AM to 6:00 PM.
  • Business Center:

    Stay connected with access to computers, printers, and meeting rooms.
  • Free Wi-Fi:

    Enjoy complimentary high-speed internet access throughout the hotel.
  • Parking:

    Free parking is available for hotel guests.

Hotel Buffet or Restaurant/Cafe in Hotel Aria Centra Surabaya

Indulge in a culinary journey at Hotel Aria Centra Surabaya with its diverse dining options. Whether you're looking for a hearty hotel buffet, a casual hotel cafe, or a refined hotel restaurant experience, you'll find something to satisfy your palate.

  • Aria Restaurant:

    Offers a wide selection of Indonesian and international dishes. Open for breakfast, lunch, and dinner. Buffet breakfast is available for SGD 20 per person.
  • Lobby Lounge:

    Enjoy light snacks, coffee, and cocktails in a relaxed setting. Open from 10:00 AM to 11:00 PM.
  • Poolside Bar:

    Sip on refreshing drinks and enjoy stunning city views. Open from 11:00 AM to 8:00 PM.

Don't miss the signature dish at Aria Restaurant: Nasi Goreng Istimewa, a flavorful fried rice dish with a variety of toppings.

Hotel Aria Centra Surabaya Airport pickups and How to Book

Looking for hotels with airport shuttle? Hotel Aria Centra Surabaya offers convenient hotel to airport transfer services to ensure a smooth arrival and departure. Here's how to book your airport pick-up:

To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will confirm your booking and provide instructions on where to meet your driver at the airport.

Nearby MRT Station & Bus Stops

Exploring Surabaya is easy with convenient access to public transportation. Several MRT nearby and bus stops nearby provide easy access to Hotel Aria Centra Surabaya. Here's a list of the nearest options:

  • MRT Station Gubeng:

    Approximately 3 km from the hotel.
  • Bus Stop Tunjungan Plaza:

    Approximately 1 km from the hotel.
  • Bus Stop Pemuda:

    Approximately 1.5 km from the hotel.

To use the public transportation system, you can purchase a prepaid card at most convenience stores or MRT stations. Fares vary depending on the distance traveled.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to enjoy with your family? Surabaya offers a variety of attractions that are perfect for kids and adults alike. From theme parks to zoos, there are plenty of nearby places to go to create lasting memories. Discover the best nearby sightseeing places and things to see nearby!

  • Surabaya Zoo:

    Home to a diverse collection of animals, including Komodo dragons and orangutans. Approximately 8 km from the hotel. Entry fee: SGD 5.
  • Kenjeran Beach:

    Enjoy a day of sun and sand at this popular beach. Approximately 15 km from the hotel. Entry fee: Free.
  • Suroboyo Carnival Park:

    A fun-filled amusement park with rides and attractions for all ages. Approximately 10 km from the hotel. Entry fee: SGD 10.
  • House of Sampoerna:

    A museum showcasing the history of Indonesia's iconic kretek cigarette brand. Approximately 6 km from the hotel. Entry fee: Free.
  • Tunjungan Plaza:

    A large shopping mall with a variety of stores, restaurants, and entertainment options. Approximately 1 km from the hotel. Entry fee: Free (shopping costs vary).

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Hotel Aria Centra Surabaya (Surabaya)

Craving some delicious nearby dining options? Surabaya boasts a vibrant culinary scene with a wide range of local food and international flavors. Explore the best food eatiries near me and discover your new favorite spot!

Cafes/Restaurants:

  • Excelso Coffee:

    A popular coffee chain serving a variety of coffee drinks, pastries, and light meals.
  • Bon Ami Restaurant:

    Known for its delicious Indonesian and international cuisine.
  • McDonald's:

    A familiar fast-food option for a quick and easy meal.

Local Street Food:

  • Nasi Goreng:

    A classic Indonesian fried rice dish.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    A vegetable salad with peanut sauce dressing.
  • Soto Ayam:

    A flavorful chicken soup.
  • Rawon:

    A rich beef soup with a distinctive black color.

Shopping places near Hotel Aria Centra Surabaya (Surabaya)

Looking for nearby shopping destinations? Surabaya offers a variety of options, from modern malls to traditional markets. Discover the best dept stores near me and find the perfect souvenirs or gifts. Explore the nearby shopping scene and find the perfect mall near hotel!

  • Tunjungan Plaza:

    A large shopping mall with a wide variety of stores, restaurants, and entertainment options.
  • Grand City Mall:

    Another popular shopping destination with a mix of local and international brands.
  • Pasar Atom:

    A traditional market offering a wide range of goods, including clothing, electronics, and food.

Other Places to Stay Near Hotel Aria Centra Surabaya

Looking for alternative accommodations? Surabaya offers a variety of hotels to suit every budget and preference. Whether you're seeking a luxurious five star hotels near me or an affordable hotels nearby, you'll find the perfect place to stay. Explore the best hotel nearby and discover your home away from home.

Luxury/5-6 Star Hotels Nearby:

  • Shangri-La Hotel, Surabaya:

    Offers luxurious accommodations and world-class amenities.
  • JW Marriott Hotel Surabaya:

    Known for its elegant design and exceptional service.
  • The Westin Surabaya:

    Provides stunning city views and a range of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Wyndham Surabaya:

    Offers comfortable accommodations and a convenient location.
  • Hotel Majapahit Surabaya - MGallery:

    A historic hotel with a charming atmosphere.
  • Mercure Grand Mirama Surabaya:

    Provides modern amenities and a range of services.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Pop! Hotel Gubeng Surabaya:

    A budget-friendly option with a convenient location.
  • Ibis Budget Surabaya Airport:

    Ideal for travelers on a tight budget.
  • Amaris Hotel Embong Malang Surabaya:

    Offers comfortable accommodations at an affordable price.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to experience the best of Surabaya? Hotel Aria Centra Surabaya offers a comfortable and convenient base for exploring this vibrant city. With its excellent amenities, friendly staff, and prime location, it's the perfect choice for both business and leisure travelers. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to create unforgettable memories in Surabaya. Book your stay at Hotel Aria Centra Surabaya through Traveloka and enjoy exclusive deals and discounts. Start planning your adventure now and experience the best of Indonesian hospitality. Secure your room booking today!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next trip.

All facilities in Hotel Aria Centra Surabaya

Bar, Cafe and Lounge Hotel Aria Centra Surabaya
Bar, Cafe and Lounge
Lobby Hotel Aria Centra Surabaya
Lobby
Exterior Hotel Aria Centra Surabaya
Exterior
Bedroom Hotel Aria Centra Surabaya
Bedroom
In-room Bathroom Hotel Aria Centra Surabaya
In-room Bathroom

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Dining area
  • Vegetarian meal

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Smoking area
  • Terrace

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops

Transportation

  • Car rental
  • Valet parking

Things to Do

  • Massage
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible parking

Kids and Pets

  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Aria Centra Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Aria Centra Surabaya
173
Number of floors in Hotel Aria Centra Surabaya
9
Another facilities in Hotel Aria Centra Surabaya
Parking, Coffee shop, Elevator, 24-hour room service, Restaurant

Frequently asked question in Hotel Aria Centra Surabaya

What is normal check-in & check-out time at Hotel Aria Centra Surabaya?
The standard check-in time at Hotel Aria Centra Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Aria Centra Surabaya provide breakfast?
Yes, Hotel Aria Centra Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Aria Centra Surabaya
Hotel Aria Centra Surabaya has a 4.0-star rating.
How many floors does Hotel Aria Centra Surabaya have?
Hotel Aria Centra Surabaya has 9.
How many rooms are available at Hotel Aria Centra Surabaya
Hotel Aria Centra Surabaya has 173.
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More Reviews from Other Guests in Hotel Aria Centra Surabaya

Overall Ratings & Reviews Hotel Aria Centra Surabaya

Traveloka (7,381)
Other sources (48)
8.7
Very Good
From 7,381 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

8.9

Service and Facilites

8.8

People often mention about Hotel Aria Centra Surabaya
All
Distance to City Center (59)
Room Space (58)
Bedroom (54)
Staff Friendliness (51)
Bathroom (46)
Accessibility (45)
Hotel Area (45)
Ambiance (43)
Taste (43)
Variety (43)
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Traveler Reviews Hotel Aria Centra Surabaya

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
The pillowcases and white linen are really worn out, it's time to replace them with new ones.
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C***p
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The staff is friendly, the breakfast has lots of choices and is delicious.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff was really friendly and responsive, and the room was cool and clean. It was a real pleasure staying here.
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N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
The hospitality is lacking, the security guards are unresponsive, and even at breakfast time, even when the tables are full, the staff simply stays silent and doesn't clear away dirty plates. There are friendly staff members, but they're picky about certain customers and aren't helpful at all.
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s***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Maintain the friendliness and service.. Mantul
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Della A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 3 week(s) ago
A hotel of this class should pay attention to the cleanliness of the room.. I found 2 cockroaches in the bathroom and the most uncomfortable thing is the AC is really hot so it's like sleeping with a fan. I want to change rooms but I'm too lazy to take care of it because my whole family is very tired. Please check the cleanliness of the room and also the function of the AC, it's really hot.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very nice hotel!!!!!!!!!!!!!!!!!!
1 people find it helpful
K***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 week(s) ago
The bed linens were not neatly laid out, and the bed linens were dirty. Breakfast lacked variety and the taste was less than satisfactory. Parking area was not spacious enough.
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Meirina D. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
A fun and comfortable place for a staycation with the family. The food is delicious and there's a wide selection. The staff is friendly and the rooms are clean.
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W***g
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The bellboy staff was okay, the male front desk staff was okay, the restaurant staff (Ms. Hani) was okay, and the restaurant trainee who delivered the food was okay (good service). However, there was only one missing female front desk staff member who needs to improve their handling of guests over the phone (she seems to be still a trainee). But it's okay, overall good. Good job.
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1 people find it helpful
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AZAS S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel's position is very strategic because it is in the center of Surabaya city.
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is clean, the breakfast is very varied and delicious 👍🏻 The hotel location is also strategic The hotel staff is friendly
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+3
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
great location, the food is very variety, early check in and late check out, the room is clean👍👍
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y***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Thank God, I've stayed at this hotel many times in Surabaya. It's strategically located, a great place to walk to the park, and the rooms and bathrooms are clean. The AC is very cold, there's a refrigerator and minibar. The bathroom is also clean, with clean towels and hot water for showering. Overall, everything is good. The staff are friendly and always smiling. The breakfast menu is very varied. The taste is so good that I want to try other dishes. I highly recommend staying at this hotel.
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R***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
The room AC is not cold enough, the WiFi is not working properly.
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E***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel staff is friendly and the rooms are clean.
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E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The room is very comfortable, the staff is friendly, the quality of the breakfast needs to be improved.
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1 people find it helpful
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Resy S. N. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Thank you, would be come back sometimes 🥰
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L***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
The BF wasn't very good, the taste needs to be improved. The first day the floor was sticky, but the second day it was okay.
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L***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
The price is quite affordable. However, the room's AC needs repair. I've called a technician twice, but it's still not cooling. I was offered a room change, but I just couldn't be bothered to clean up.
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Lobby 4 Hotel Aria Centra Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Aria Centra Surabaya

Traveloka (7,381)
Other sources (48)
8.7
Very Good
From 7,381 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

8.9

Service and Facilites

8.8

People often mention about Hotel Aria Centra Surabaya
All
Distance to City Center (59)
Room Space (58)
Bedroom (54)
Staff Friendliness (51)
Bathroom (46)
Accessibility (45)
Hotel Area (45)
Ambiance (43)
Taste (43)
Variety (43)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Aria Centra Surabaya

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
The pillowcases and white linen are really worn out, it's time to replace them with new ones.
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Find this review helpful?
C***p
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The staff is friendly, the breakfast has lots of choices and is delicious.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff was really friendly and responsive, and the room was cool and clean. It was a real pleasure staying here.
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N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
The hospitality is lacking, the security guards are unresponsive, and even at breakfast time, even when the tables are full, the staff simply stays silent and doesn't clear away dirty plates. There are friendly staff members, but they're picky about certain customers and aren't helpful at all.
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s***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Maintain the friendliness and service.. Mantul
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Della A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 3 week(s) ago
A hotel of this class should pay attention to the cleanliness of the room.. I found 2 cockroaches in the bathroom and the most uncomfortable thing is the AC is really hot so it's like sleeping with a fan. I want to change rooms but I'm too lazy to take care of it because my whole family is very tired. Please check the cleanliness of the room and also the function of the AC, it's really hot.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very nice hotel!!!!!!!!!!!!!!!!!!
1 people find it helpful
K***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 week(s) ago
The bed linens were not neatly laid out, and the bed linens were dirty. Breakfast lacked variety and the taste was less than satisfactory. Parking area was not spacious enough.
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Meirina D. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
A fun and comfortable place for a staycation with the family. The food is delicious and there's a wide selection. The staff is friendly and the rooms are clean.
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W***g
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The bellboy staff was okay, the male front desk staff was okay, the restaurant staff (Ms. Hani) was okay, and the restaurant trainee who delivered the food was okay (good service). However, there was only one missing female front desk staff member who needs to improve their handling of guests over the phone (she seems to be still a trainee). But it's okay, overall good. Good job.
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AZAS S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel's position is very strategic because it is in the center of Surabaya city.
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is clean, the breakfast is very varied and delicious 👍🏻 The hotel location is also strategic The hotel staff is friendly
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
great location, the food is very variety, early check in and late check out, the room is clean👍👍
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y***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Thank God, I've stayed at this hotel many times in Surabaya. It's strategically located, a great place to walk to the park, and the rooms and bathrooms are clean. The AC is very cold, there's a refrigerator and minibar. The bathroom is also clean, with clean towels and hot water for showering. Overall, everything is good. The staff are friendly and always smiling. The breakfast menu is very varied. The taste is so good that I want to try other dishes. I highly recommend staying at this hotel.
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R***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
The room AC is not cold enough, the WiFi is not working properly.
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E***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel staff is friendly and the rooms are clean.
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E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The room is very comfortable, the staff is friendly, the quality of the breakfast needs to be improved.
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1 people find it helpful
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Resy S. N. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Thank you, would be come back sometimes 🥰
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L***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
The BF wasn't very good, the taste needs to be improved. The first day the floor was sticky, but the second day it was okay.
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L***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
The price is quite affordable. However, the room's AC needs repair. I've called a technician twice, but it's still not cooling. I was offered a room change, but I just couldn't be bothered to clean up.
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