Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Hotels
8.6
/10
Very Good
2,874 reviews

What Guests Say About Their Stay

Bedroom (36)
Staff Friendliness (35)
Bathroom (32)
Surroundings (31)
cha
10.0
/ 10
A comfortable hotel for a staycation, the facilities are very adequate, the rooms and swimming pool are very clean and well maintained, the service is friendly, the food is delicious and varied, the right choice for a short staycation with your beloved family 👌🏻
A A A. W. M.
8.5
/ 10
Good to stay, just walking a minute to shopping mall. Staff was friendly at all. Food also good. Thanks
Eky K.
9.4
/ 10
Was a pleasant stay. Would like to commend Mr.Keanu the receptionist who showed superb level of service despite the late hours when arrived closed to midnight. Breakfast is ok, a number of varieties. Rooms and Beds are comfy. Oh they provide a long couch in the room that can be used to sleep if you're with family.
Indah L. D.
9.7
/ 10
Easy check in..everything is nice & clean..will be back next time to this hotel.
Wendee W.
9.4
/ 10
Had a short stay here at Ciputra Cibubur. Friendly hospitality. Rooms are clean, spacious and comfortable.
In the Area
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Jalan Alternative Cibubur – Cileungsi KM 4 Jatisampurna, Bekasi, Jawa Barat, Indonesia, 17435

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Hotel Ciputra Cibubur managed by Swiss-Belhotel International is a good choice when you are visiting Bekasi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Ciputra Cibubur managed by Swiss-Belhotel International

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Jalan Alternative Cibubur – Cileungsi KM 4 Jatisampurna, Bekasi, Jawa Barat, Indonesia, 17435
Lobby Hotel Ciputra Cibubur managed by Swiss-Belhotel International
Lobby 2 Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Discover More About Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Hotel Ciputra Cibubur managed by Swiss-Belhotel International Rates per Night

Hotel Ciputra Cibubur managed by Swiss-Belhotel International room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Hotel Ciputra Cibubur managed by Swiss-Belhotel International hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Ciputra Cibubur managed by Swiss-Belhotel International Location & Address

Hotel Ciputra Cibubur managed by Swiss-Belhotel International is located at Jalan Alternative Cibubur – Cileungsi KM 4 Jatisampurna, Bekasi, Jawa Barat, Indonesia, 17435 . It's situated in the Cibubur area of Indonesia, a bustling area with easy access to Jakarta. The hotel is approximately 25 km from the city center of Jakarta.

How to go to Hotel Ciputra Cibubur managed by Swiss-Belhotel International from Airport

Arranging a hotel transfer from Soekarno-Hatta International Airport (CGK) to Hotel Ciputra Cibubur managed by Swiss-Belhotel International is straightforward. Here are a few options to consider for your hotel transfer from airport to hotel.

  • Taxi (Most Direct):

    A taxi is the most direct way to get to the hotel. You can find taxis readily available at the airport. The journey will take approximately 1.5 to 2 hours, depending on traffic conditions.
  • Ride Hailing (Convenient):

    Ride Hailing services are a convenient option. Simply book a ride through the app once you've collected your luggage. This can be a more cost-effective option than a regular taxi.
  • Airport Bus (Budget-Friendly):

    Several airport buses connect Soekarno-Hatta International Airport to various points in Jakarta. From the bus terminal, you can take a taxi or Ride Hailing to the hotel. This is the most affordable option but also the most time-consuming.
  • Private Airport Transfer (Pre-Booked Comfort):

    You can pre-book a private airport transfer for a hassle-free experience. The driver will meet you at the arrival hall and take you directly to the hotel in comfort.

Tips:

For the most convenient route, consider pre-booking a private airport transfer or using a Ride Hailing service. This will save you time and ensure a smooth journey to Hotel Ciputra Cibubur managed by Swiss-Belhotel International.

Hotel Ciputra Cibubur managed by Swiss-Belhotel International Reviews & Summary

Looking for all about hotel Hotel Ciputra Cibubur managed by Swiss-Belhotel International? Hotel reviews consistently highlight the hotel's excellent location, comfortable rooms, and friendly staff. Guests appreciate the convenience of being close to shopping malls and restaurants.

A standout feature of this hotel is its rooftop pool, offering stunning views of the city. The hotel also boasts a well-equipped fitness center and a variety of dining options. Many guests also love the spacious rooms and the cleanliness of the hotel. Here's a short review: "Great hotel with excellent service and a fantastic location. The staff were incredibly helpful, and the rooms were very comfortable. Highly recommended!"

Hotel Ciputra Cibubur managed by Swiss-Belhotel International Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Hotel Ciputra Cibubur managed by Swiss-Belhotel International offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Non-smoking options are available.
  • Grand Deluxe Room:

    Slightly larger than the Deluxe Rooms, these rooms offer more space and enhanced amenities. Some rooms have bathtubs.
  • Executive Suite:

    These suites feature a separate living area and bedroom, providing ample space for relaxation and work.
  • Family Room:

    Designed for families, these rooms offer extra space and bedding options.
  • Connecting Rooms:

    Available upon request, these rooms are perfect for families or groups travelling together.

Please note that Hotel Ciputra Cibubur managed by Swiss-Belhotel International is not a pet-friendly hotel.

Hotel Facilities in Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Hotel Ciputra Cibubur managed by Swiss-Belhotel International offers a wide range of hotel facilities to ensure a comfortable and enjoyable stay. These hotel amenities cater to both adults and children, making it an ideal choice for families and business travellers alike.

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay with the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Additional fees apply.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Business Center:

    Stay connected and productive with the hotel's business center. Open 24 hours.
  • Meeting Rooms:

    Host your meetings and events in the hotel's modern meeting rooms.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • On-site Parking:

    Free parking is available for hotel guests.

Hotel Buffet or Restaurant/Cafe in Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Hotel Ciputra Cibubur managed by Swiss-Belhotel International boasts several dining options, including a hotel buffet, a restaurant, and a cafe. Whether you're looking for a quick bite or a leisurely meal, you'll find something to satisfy your cravings.

  • The Gallery Restaurant:

    This hotel restaurant offers a diverse menu of international and Indonesian cuisine. Open for breakfast, lunch, and dinner.
  • Swiss-Cafe™:

    Enjoy a selection of pastries, sandwiches, and beverages at this cozy hotel cafe. Open from 7:00 AM to 10:00 PM.
  • Buffet Breakfast:

    Start your day with a delicious buffet breakfast at The Gallery Restaurant. Price: Approximately SGD 25 per person.
  • Special Dishes:

    Don't miss the Nasi Goreng Ciputra, a signature dish at The Gallery Restaurant.

Hotel Ciputra Cibubur managed by Swiss-Belhotel International Airport pickups and How to Book

Looking for hotels with airport shuttle services? Hotel Ciputra Cibubur managed by Swiss-Belhotel International does not directly offer airport pick-up services. However, booking a hotel to airport transfer is easy through Traveloka. Simply search for airport transfer options when booking your room. Advance notice is recommended to ensure availability.

Nearby MRT Station & Bus Stops

Navigating Bekasi using public transport is convenient, with several MRT nearby and bus stops nearby. Here are some options to consider:

  • LRT City Station Bekasi Barat:

    Approximately 10 km from the hotel.
  • Kayuringin Bus Stop:

    Approximately 8 km from the hotel.
  • Terminal Bekasi:

    Approximately 9 km from the hotel.

To use public transport, you can purchase a JakLingko card, which is a multi-purpose card that can be used on buses, MRT, and LRT. These cards can be purchased at most MRT stations and bus terminals.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go for the whole family? Bekasi and the surrounding areas offer a variety of attractions perfect for a day out. Here are five kid-friendly places to visit nearby:

  • Trans Snow World Bekasi:

    Experience the thrill of playing in the snow indoors. Distance from hotel: Approximately 7 km. Entry price: Approximately SGD 20.
  • Go! Wet Waterpark Grand Wisata Bekasi:

    A fun-filled waterpark with slides and pools for all ages. Distance from hotel: Approximately 10 km. Entry price: Approximately SGD 15.
  • Dunia Fantasi (Dufan):

    A large theme park in Jakarta with rides and attractions for the whole family. Distance from hotel: Approximately 30 km. Entry price: Approximately SGD 35.
  • Taman Mini Indonesia Indah (TMII):

    Explore the diverse cultures of Indonesia in this cultural park. Distance from hotel: Approximately 20 km. Entry price: Approximately SGD 10.
  • Ragunan Zoo:

    See a variety of animals from around the world at this large zoo in Jakarta. Distance from hotel: Approximately 35 km. Entry price: Approximately SGD 5.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Hotel Ciputra Cibubur managed by Swiss-Belhotel International (Bekasi)

Exploring the nearby dining scene around Hotel Ciputra Cibubur managed by Swiss-Belhotel International offers a delightful culinary adventure. From local food to international flavours, there's something for everyone. Here are some nearby dining options to consider:

Cafes/Restaurants:

  • Starbucks:

    Enjoy your favourite coffee and snacks at this popular coffee chain.
  • Pizza Hut:

    Indulge in a variety of pizzas and pasta dishes.
  • Hanamasa:

    Experience a Japanese-style all-you-can-eat buffet.

Local Street Food:

  • Nasi Goreng:

    Savory fried rice with various toppings.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Soto Ayam:

    Chicken soup with noodles and vegetables.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Ketoprak:

    Tofu, vegetables, and rice noodles in peanut sauce.

Shopping places near Hotel Ciputra Cibubur managed by Swiss-Belhotel International (Bekasi)

Looking for nearby shopping options during your stay at Hotel Ciputra Cibubur managed by Swiss-Belhotel International? Bekasi offers a variety of shopping places, from modern malls to traditional markets. Here are some nearby shopping destinations to explore:

  • Ciputra Mall Cibubur:

    A convenient shopping mall located adjacent to the hotel.
  • Metropolitan Mall Cileungsi:

    A large shopping mall with a variety of stores and restaurants.
  • Grand Metropolitan Mall Bekasi:

    A modern shopping mall with a wide selection of international and local brands.

Other Places to Stay Near Hotel Ciputra Cibubur managed by Swiss-Belhotel International

If you're looking for alternative accommodations near Hotel Ciputra Cibubur managed by Swiss-Belhotel International, Bekasi offers a range of options to suit different budgets and preferences. Here are some other hotels nearby to consider:

Luxury/5-Star Hotels Nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    Approximately 35 km from Hotel Ciputra Cibubur managed by Swiss-Belhotel International.
  • Hotel Indonesia Kempinski Jakarta:

    Approximately 25 km from Hotel Ciputra Cibubur managed by Swiss-Belhotel International.
  • Grand Hyatt Jakarta:

    Approximately 28 km from Hotel Ciputra Cibubur managed by Swiss-Belhotel International.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Amaris Hotel Bekasi Barat:

    Approximately 9 km from Hotel Ciputra Cibubur managed by Swiss-Belhotel International.
  • ASTON Imperial Bekasi Hotel & Conference Center:

    Approximately 10 km from Hotel Ciputra Cibubur managed by Swiss-Belhotel International.
  • Horison Ultima Bekasi:

    Approximately 11 km from Hotel Ciputra Cibubur managed by Swiss-Belhotel International.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • RedDoorz Plus @ Cibubur:

    Approximately 5 km from Hotel Ciputra Cibubur managed by Swiss-Belhotel International.
  • favehotel Jababeka Cikarang:

    Approximately 25 km from Hotel Ciputra Cibubur managed by Swiss-Belhotel International.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Hotel availability at Hotel Ciputra Cibubur managed by Swiss-Belhotel International is generally good, but it's always best to book in advance, especially during peak season. Hotel reservations can be made easily through Traveloka, ensuring a smooth and hassle-free experience. With its convenient location, comfortable accommodations, and excellent facilities, Hotel Ciputra Cibubur managed by Swiss-Belhotel International is an ideal choice for your stay in Cibubur.

Don't miss out on the opportunity to experience the best of Bekasi. Book your room booking today through Traveloka and enjoy exclusive deals and discounts. Whether you're travelling for business or leisure, Hotel Ciputra Cibubur managed by Swiss-Belhotel International offers everything you need for a memorable stay. Check out book cheap hotels in Indonesia and cheap hotels nearby for more options.

All facilities in Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Bar, Cafe and Lounge Hotel Ciputra Cibubur managed by Swiss-Belhotel International
Bar, Cafe and Lounge
Swimming Pool Hotel Ciputra Cibubur managed by Swiss-Belhotel International
Swimming Pool
Fitness Center Hotel Ciputra Cibubur managed by Swiss-Belhotel International
Fitness Center
Functional Hall Hotel Ciputra Cibubur managed by Swiss-Belhotel International
Functional Hall
Lobby Hotel Ciputra Cibubur managed by Swiss-Belhotel International
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Things to Do

  • Beach sun loungers
  • Beach towel
  • Fitness center
  • Massage
  • Outdoor pool
  • Spa
  • Sun loungers

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Supermarket

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Ciputra Cibubur managed by Swiss-Belhotel International
107
Number of floors in Hotel Ciputra Cibubur managed by Swiss-Belhotel International
9
Another facilities in Hotel Ciputra Cibubur managed by Swiss-Belhotel International
Bellhop, Concierge, Express check-in, Front desk, 24-hour Receptionist

Frequently asked question in Hotel Ciputra Cibubur managed by Swiss-Belhotel International

What are available facilities at Hotel Ciputra Cibubur managed by Swiss-Belhotel International?
There are top facilites at Hotel Ciputra Cibubur managed by Swiss-Belhotel International such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ciputra Cibubur managed by Swiss-Belhotel International?
The standard check-in time at Hotel Ciputra Cibubur managed by Swiss-Belhotel International is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Ciputra Cibubur managed by Swiss-Belhotel International provide breakfast?
Yes, Hotel Ciputra Cibubur managed by Swiss-Belhotel International provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Ciputra Cibubur managed by Swiss-Belhotel International

8.6
Very Good
From 2,810 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about Hotel Ciputra Cibubur managed by Swiss-Belhotel International
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Bedroom (28)
Family Friendly (25)
Staff Friendliness (25)
Ambiance (25)
Room Space (24)
Bathroom (24)
Taste (24)
Accessibility (23)
Surroundings (22)
Wifi (20)
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Traveler Reviews Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Number of reviews per page
20
40
Customer reviews
Mega p.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 hour(s) ago
Stayed here for 5 days, the kids really liked it and it was comfortable, the pool is okay, there is direct access to the mall, there are lots of local coffee orders online 😍 and they are delicious, the breakfast has a variety and taste is okay, when we asked for room cleaning, they always responded quickly, access is close to the toll road, (-) the refrigerator is not cold
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Accommodation's Reply
31 Jul 2025
Dear Ms. Mega, Thank you very much for your positive review! We are very happy to hear that you and your family had a comfortable 5-day stay with us. The kids were delighted to enjoy the pool, direct access to the mall, and the variety of local coffees and breakfast we provided. We also appreciate your appreciation for our housekeeping team's prompt response. Your feedback regarding the in-room refrigerator is highly appreciated and will be followed up immediately to ensure the comfort of our guests in the future. We look forward to welcoming you and your family back on your next visit! Best regards, Elvriani Girsang, General Manager
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Dicky A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 hour(s) ago
Impressive, but a bit confusing because the rooftop card access and the room access are different, so you have to go back and forth to the room if you want to go to the rooftop because you forgot or are confused about the card access.
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Accommodation's Reply
31 Jul 2025
Dear Mr. Dicky, Thank you for your review and for sharing your experience during your stay with us. We are delighted to know that you were impressed with your visit. However, we also apologize for the inconvenience related to the different room and rooftop card access that caused you to have to go back and forth. This feedback is very important to us, and we will evaluate it to make access more convenient and less confusing for our guests in the future. We hope to welcome you back with a smoother and more enjoyable experience. Best regards, Elvriani Girsang, General Manager
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S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
We had a really happy staycation here. It was comfortable and we even got a free cake for our anniversary celebration. The food was varied and sumptuous, and it was delicious.
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Accommodation's Reply
28 Jul 2025
Dear Sir/Madam, Thank you so much for choosing our place for your staycation and celebrating your special wedding anniversary. We are so happy to know that you felt comfortable and enjoyed our various dishes and little surprises. We hope the beautiful memories continue to be memorable, and we look forward to your next visit. Warmest greetings from the entire team! Best regards, Elvriani Girsang, General Manager
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was friendly and helpful during check in. Thank you.
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Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Thank you very much for your positive review! We are very happy to hear that you felt comfortable and helped by our staff during check-in. Guest satisfaction is our priority, and your comments motivate our team to continue providing the best service. We hope to welcome you back on your next visit. Best regards, Elvriani Girsang, General Manager
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Rurin S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good room, service, area, food. Always come back and very comfortable hotel
1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Ibu Rurin, Thank you so much for your positive review! We’re delighted to know that you enjoy our rooms, service, location, and food. It's always a pleasure to welcome you back, and we’re truly grateful to be your hotel of choice. Looking forward to your next visit! Best regards, Elvriani Girsang General Manager
E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The pool view is really nice. The room is comfortable 😍
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Accommodation's Reply
10 Jul 2025
Dear Sir/Madam, Thank you for your positive review! We are delighted to hear that you enjoyed the pool view and felt comfortable in your room. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit. Best regards, Elvriani Girsang, General Manager
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L***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly service, friendly people, good facilities.
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Accommodation's Reply
10 Jul 2025
Dear Sir/Madam, Thank you very much for your positive review! We are delighted to know that you were satisfied with our service, the friendliness of our team, and the facilities we provide. Reviews like this mean a lot to us and encourage us to continue providing the best. We hope to welcome you back again soon. Best regards, Elvriani Girsang, General Manager
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daniel t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Quite satisfied overall but there are shortcomings in terms of soundproofing in the room, especially if the neighbors next door bring noisy children, it really disturbs the peace into our room. I also experienced an unpleasant incident where the initial room that was given to me (811) turned out to have been / was being used, the situation became very awkward when I entered the room and there was still another family in the room, the coordination between housekeeping and reception was not good in this matter
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Accommodation's Reply
03 Jul 2025
Dear Mr. Daniel, Thank you for taking the time to share your experience during your stay with us. We apologize for the inconvenience you experienced, we regret that it happened to you. This is a serious concern for us, and we will immediately evaluate and improve the coordination between the receptionist and housekeeping teams so that similar incidents do not happen again. We also noted your feedback, this will be forwarded to management for follow-up as part of improving the facilities. We remain grateful that you felt quite satisfied overall, and we hope to be given the opportunity to welcome you back in the future with a much better experience. Best regards,. Elvriani Girsang. General Manager.
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Y***t
icon-origin-TRAVELOKA
7.9
/10
Reviewed 6 week(s) ago
Phone not working, leaking toilet
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Accommodation's Reply
18 Jun 2025
Dear Mr/Mrs. Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced with the phone and the leaking toilet during your stay. we are taking immediate steps to fix these issues. Your feedback helps us improve, and we hope to have the opportunity to welcome you back for a much better experience. Best Regards, Elvriani Girsang General Manager
Yowana P.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
I like it because my room is decorated simply to commemorate my anniversary❤️thank you for being so kind to the hotel
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Mrs. Yowana, Thank you very much for your positive review! We are very happy to be able to celebrate your special anniversary. Hopefully our simple decorations can add to the happiness on your special day. See you again on your next visit! Best regards, Elvriani Girsang. General Manager.
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Rurin S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 7 week(s) ago
AC always off every 15 minutes, we can't sleep well and we already report to the receptionist, she said already fix but in second night it happen again event more worse the AC always off every 5 minutes. It's very disappointing.
2 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Ibu Ruri, Thank you for your review. We sincerely apologize for the inconvenience you experienced with the AC in your room. We deeply regret that this happened, especially after you reported it and have not received a satisfactory solution. We have forwarded your feedback directly to the technical and management team for a thorough inspection and immediate repair to prevent similar incidents in the future. We greatly appreciate your feedback, and hope to be given the opportunity to provide a much better stay experience on your next visit. Best regards, Elvriani Girsang General Manager
n***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
like it because there is special access to the mall and good facilities, breakfast also tastes good. recommended for family vacation..
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Accommodation's Reply
07 Jun 2025
Dear Sir/Madam, Thank you for your positive review! We are very happy to hear that you enjoyed the facilities and services at Hotel Ciputra Cibubur. A hotel with direct access to the mall and also a delicious breakfast. We look forward to welcoming you in the near future with an equally interesting experience. Best regards, Elvriani Girsang. General Manager
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W***a
icon-Staycation
Staycation
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8.7
/10
Reviewed 11 week(s) ago
The hotel is comfortable, the service is good, the food is delicious, the facilities are also great But when I wanted to check in, the room was not immediately ready. Had to wait ±15 minutes. Even though check-in was around 6 pm. I was tired from the trip and hoped that when I arrived at the hotel I would immediately go to my room and rest but instead I was asked to wait because the room was not ready One more thing, the TV is still old-fashioned, not a smart TV that can access video streaming services. So it feels incomplete, especially now that many hotels with lower classes and prices already provide smart TVs
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Accommodation's Reply
07 Jun 2025
Dear Sir/Madam, Thank you for your positive review! We are very happy to hear that you enjoyed the facilities and services at Hotel Ciputra Cibubur. The breakfast was delicious. We apologize for the inconvenience when you checked in late to get the room key. Your input is very important for future improvements. We are trying We hope to welcome you in the near future with an equally interesting experience. Best regards, Elvriani Girsang. General Manager
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Ranny K. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Friendly staff, clean environment, go straight to the mall. 👍
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Accommodation's Reply
07 Jun 2025
Dear Sir/Madam, Thank you for your positive review! We are very happy to hear that you enjoyed the facilities and services at Hotel Ciputra Cibubur. A hotel with direct access to the mall. We look forward to welcoming you in the near future with an equally exciting experience. Best regards, Elvriani Girsang. General Manager
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Afifi M. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Awesome! Hopefully we can hold a mid-term conference in this hotel for #GenZen Indonesia Emas 🚀🤍🫡👋🏻✈️
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1 people find it helpful
Accommodation's Reply
07 Jun 2025
Dear Sir/Madam, Thank you for your positive review! We are very happy to hear that you enjoyed the facilities and services at Hotel Ciputra Cibubur. We look forward to welcoming you in the near future with an equally exciting experience. Best regards, Elvriani Girsang. General Manager
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
some reviews "complain" about the variety of food at breakfast. there is not much variety, but for me it doesn't matter because surprisingly everything is delicious. nice experience staying here 😊
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Accommodation's Reply
07 Jun 2025
Dear Sir/Madam, Thank you for your positive review! We are very happy to hear that you enjoyed the facilities and services at Hotel Ciputra Cibubur. Thank you for your feedback regarding the less varied breakfast, we will immediately follow up with the team for improvement. We look forward to welcoming you in the near future with an equally interesting experience. Best regards, Elvriani Girsang. General Manager
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nur a. h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Friendly staff, clean room, I forgot my clothes and they helped me deliver them to my house.
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Accommodation's Reply
07 Jun 2025
Dear Sir/Madam, Thank you for your positive review! We are very happy to hear that you enjoyed the facilities and services at Hotel Ciputra Cibubur. We look forward to welcoming you in the near future with an equally exciting experience. Best regards, Elvriani Girsang. General Manager
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Y***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 13 week(s) ago
Very satisfied and very affordable.
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Accommodation's Reply
07 May 2025
Dear Sir/Madam, Thank you very much for your positive review! We are very happy to hear that you enjoyed your stay at Hotel Ciputra Cibubur. We look forward to welcoming you back soon! Best regards, Elvriani Girsang. General Manager
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Wulan S. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Happy to stay here, hope for sauna and breakfast improvement due to food not having fresh taste.
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Accommodation's Reply
07 May 2025
Dear Ms. Wulan, Thank you very much for your positive review! We are very happy to hear that you enjoyed your stay at Hotel Ciputra Cibubur. We look forward to welcoming you back soon! Best regards, Elvriani Girsang. General Manager
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YUSACH C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Stopped by to stay here because I had some business at Cibubur Junction.. It was very pleasant because the hotel was very clean and in the same building as the mall.. The staff were friendly and pleasant The food was varied and delicious If you go to Cibubur, you will definitely stay here Moreover, the hotel made me a Swissbell member Good Job
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Accommodation's Reply
07 May 2025
Dear Sir/Madam, Thank you very much for your positive review! We are very happy to hear that you enjoyed your stay at Hotel Ciputra Cibubur. We look forward to welcoming you back soon! Best regards, Elvriani Girsang. General Manager
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