Hotel Grand Arkenso Parkview Simpang Lima Semarang

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown Yogyakarta, Indonesia.

I'll list down all the positives and negative things about this hotel. I stayed in room 719 for one night. POSITIVES:+ Food tastes a little bit above average. Just a little. Except for the pasta. Read on below for that.+ Nobody else was in the swimming pool after breakfast (because it was such a hassle just to get there, nobody bothers to swim there at all. Read below for more detail). NEGATIVES (oh here we go.):- Main entryway to the lobby is super tiny. Cars have to wait in line for a considerable amount of time.- Smelly carpet in the room. Literally smells bad.- Under our bed, we found a piece of rubbish. It seems the cleaning staff missed that spot when vacuum cleaning.- Room furniture is OLD and has scratch marks all over it.- Old LCD TV. Channel selection is not great.- Need to use excessive force when closing the door. The door is kind of broken.- Standing lamp near the window is tilted. The base of the lamp is broken. The lamp is tilted sideways and rests against the wall.- The view from room 719 is not good. You will get the view directly facing the mall next to the hotel.- The AC control switch on the wall is super old. It has turn yellow.- The AC in the room is not that cold.- Stained pillowcase. It is just bad. Can the hotel please just replace the pillowcase already? I decided to sleep without the pillow. Dirty.- WARNING: Don't use the electric water kettle. The electric water kettle is super dirty. The spot where water pours out of its nozzle is super dirty. Probably never gets washed. The bottom of the water kettle has a rust stain.- Bathroom floor is slippery when wet. Please be careful.It- Not practical to get to the gym/swimming pool. You need to take the elevator to the 6th floor, exit the elevator and go to the left across the hallway with empty chairs to reach the next elevator called "Tower elevator". Enter the tower elevator and go to the 12th floor. The elevator emits a suspicious creaky sound as if something is about to break.- The area surrounding the swimming pool is unattended and not maintained. Some parts of the roof are broken. The wooden table right next to the pool that was used to serve drinks is broken. The main pool depth is 1.3mall across the surface.- During breakfast, the pasta is stale and it smells bad.- The parking situation is bad. I use valet parking even though I'm not comfortable with strangers driving my car around.- Standing AC on the restaurant is broken. And it turned into yellowish color. Old unit.

Comfortable, friendly employees from parking to house keeping

Really surprised because the price is cheap but the service is like a million price hotel. His hospitality is the best. The mattress is really that comfortable. If you request a high floor, you can also try to do it. The Simpang Lima view from the hotel is really a winner!

Friendly, good service. Good quality.

The location is at Simpang Lima, very close to malls and places to eat. Old hotel, maybe 20 years old, and has changed names. Some things need to be improved, such as the card slot for on/off electricity in the room, it turns out it's not working. The door was so sluggish, that to close it you had to pull really hard, so the sound was startling. The food is delicious. The elevator doesn't need a card, so anyone can go up to the room area.

The rooms are spacious, clean and comfortable, the breakfast menu also varies a lot.

City view, Simpang Lima center, near the mall, friendly service, free valet assisted parking, satisfied

The breakfast is really good, plus the view while swimming is also good. The only drawback is parking the motorbike is difficult and the security guard is still young. It's not very nice to be invited. Frightening. Everything else is good.

The check-in process is quite fast, the hotel facilities are complete, there is a bathtub. Strategic location in Simpang Lima, near culinary centers and hotels adjacent to the Mall.