8.5
Very Good
From 7,364 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.5

Location

8.9

Service and Facilites

8.5

People often mention about Hotel Grand Arkenso Parkview Simpang Lima Semarang
All
Distance to City Center (88)
Staff Friendliness (82)
Bedroom (77)
Room Space (76)
Ambiance (69)
Accessibility (67)
Surroundings (64)
Bathroom (64)
Taste (64)
Hotel Area (58)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Grand Arkenso Parkview Simpang Lima Semarang

Number of reviews per page
20
40
Customer reviews
D***y
icon-origin-TRAVELOKA
5.3
/10
Reviewed 4 day(s) ago
When we checked in, which was scheduled for 2 PM, the room wasn't ready yet. We were left waiting without any explanation.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
"We apologize for the unpleasant experience. 🙏. We've followed up on this to prevent a recurrence. We hope to welcome you back with even better service."
Translated by Google Icon
See original
BANGKIT D. V.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The request for a top floor room with a city view was truly fulfilled and met expectations, it was really cool, really comfortable🤩
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Valued Guest, “Thank you for sharing your experience. We are happy to hear that you enjoyed our service, and we are taking your feedback into consideration for improvement. See you again at Arkenso.”
Translated by Google Icon
See original
Profile Picture
Imam I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The shower faucet knob is hard to pull.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Dear Valued Guest, “We apologize for the unpleasant experience 🙏. We have followed up on this to ensure it doesn't happen again. We hope to welcome you back with even better service.”
Translated by Google Icon
See original
A***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Strategic location close to the city center and souvenir shops. Comfortable rooms at affordable prices.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Dear Valued Guest, “Thank you for sharing your experience. We are happy to hear that you enjoyed our service, and we are taking your feedback into consideration for improvement. See you again at Arkenso.”
Translated by Google Icon
See original
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Grand Arkenso Park View Hotel offers comfort in a strategic location in Semarang, with spacious rooms and complete amenities. The service is friendly, although some areas could use some maintenance. It's ideal for leisure or business.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Dear Valued Guest, “Thank you for sharing your experience. We are happy to hear that you enjoyed our service, and we are taking your feedback into consideration for improvement. See you again at Arkenso.”
Translated by Google Icon
See original
Profile Picture
YB HERY T.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Every visit to Semarang must stay here... comfortable.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Mr. YB HERY T, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We're really glad to hear that you very enjoyed our service. We looking forward to welcoming you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Management
Gracea
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I've been a regular when I go to Semarang to stay here, it's close to everything, next to the mall.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Mrs. Gracea, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We're really glad to hear that you very enjoyed our service. We looking forward to welcoming you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Management
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My stay here was comfortable, the vibe was good, the breakfast menu was extensive and delicious, but the restaurant was a bit cold. But overall, it was okay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Sep 2025
Dear Valued Guest, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We're really glad to hear that you very enjoyed our service. We looking forward to welcoming you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Managemen
Profile Picture
Gloria V.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Parking is available, but it's not convenient. If you park on the 4th floor and exit, you pass the 5th floor parking lot, which has a "shocking" atmosphere (because it's empty). Upon exiting the parking area, you have to pay, unless you register with reception and report back to the payment counter.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Sep 2025
Dear mrs Gloria V, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We're really glad to hear that you very enjoyed our service. We looking forward to welcoming you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Managemen
L***L
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
I was disappointed that the pool was closed because I was staying with the kids, but overall it was okay for the room service to be fast...thank you..
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Sep 2025
Dear Valued Guest, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We're really glad to hear that you very enjoyed our service. We looking forward to welcoming you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Managemen
Puspita
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Booked last minute, got the recommendation from Ms. Je (?) from Grab Shelter in Stasiun Poncol. The hotel’s location is really accessible. There are mal, Alun-alun Simpang Lima, and some local cuisine that near the hotel. One of the best part is there’s Wardim (Warung Dimsum) in the hotel🫶🏼
Find this review helpful?
Accommodation's Reply
18 Sep 2025
Dear Valued Guest, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We're really glad to hear that you very enjoyed our service. We looking forward to welcoming you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Managemen
Y***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
That's good then, I'll stop by again sometime, even though the hotel is old, it's not bad as long as the price is cheap.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Valued Guest, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We're really glad to hear that you very enjoyed our service. We looking forward to welcoming you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Managemen
Profile Picture
Kelik P. U.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
Highly recommended in the heart of the city
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Aug 2025
Dear Mr.Kelik, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We're really glad to hear that you very enjoyed our service. We looking forward to welcoming you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Management
S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Okay everyone.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Aug 2025
Dear Valued Guest, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We're really glad to hear that you very enjoyed our service. We looking forward to welcoming you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Management
Profile Picture
Muhammad H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The room is spacious and clean. The elevator needs to be added, and the swimming pool is not yet usable. Everything else is the best. Thank you, Grand Arkenzo Hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Aug 2025
Dear Mr.Muhammad, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We're really glad to hear that you very enjoyed our service. We looking forward to welcoming you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Management
Achmad S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is really good, it's in a strategic position
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear Mr.Achmad, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We're really glad to hear that you very enjoyed our service. We looking forward to welcoming you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Management
Taufik A. W.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 8 week(s) ago
Winning location only, other things are really lacking
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear Mr.Taufik, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We would like to apologize that your recent experience fell short of your expectations. Thank you for this constructive feedback, we value every guest feedback carefully and we hope you would allow us another opportunity to welcome you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Management
W***U
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
strategic location...................
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear Valued Guest, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We're really glad to hear that you very enjoyed our service. We looking forward to welcoming you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Management
a***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Top, have stayed here many times.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Aug 2025
Dear Valued Guest, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We're really glad to hear that you very enjoyed our service. We looking forward to welcoming you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Management
Agustina
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I really enjoyed my two-night stay at the Grand Arkenso Semarang Hotel. It's strategically located in the city center, next to Plaza Simpang Lima shopping center and across from Ciputra Mall. It's a short walk to Simpang Lima, close to various culinary spots, and on Sunday mornings, you can exercise and enjoy Semarang's car-free day. Even though it's an older hotel, the service is excellent, with a warm welcome from the staff, spacious and clean rooms, clean bathrooms, clean towels, and well-functioning hotel facilities. The prompt service when we asked for the sofa to be cleaned made our stay very comfortable.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear Mrs.Agustina, Warm regards from Hotel Grand Arkenso Parkview. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed. We're really glad to hear that you very enjoyed our service. We looking forward to welcoming you back at Grand Arkenso Parkview Hotel Semarang. Best Regards, Management
Number of reviews per page
20
40