Hotel New Pesona Anggraini

Hotels
9.1
/10
Exceptional
29 reviews

What Guests Say About Their Stay

J***a
10.0
/ 10
The room price is cheap, but the service is good. The staff is friendly, the room is clean and fragrant, and you get breakfast in the morning. 😊. Easy access, close to the road, and you can also find food nearby. Not far from the hotel, there's a place selling fried durian that went viral.
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Khairul R.
10.0
/ 10
Very satisfied with my stay here. The staff provided extra service. The breakfast was delicious, a buffet. The facilities are satisfactory. Please maintain this. Good and recommended hotel.
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N***a
9.7
/ 10
Strategic location, friendly and informative hotel staff, and a reasonable price for the facilities. Perfect for families.
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S***i
8.8
/ 10
Hotel New Pesona Anggraini has a good impression...clean and spacious environment...the location is easy to find according to Google Maps and cool in the morning for exercise...
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Tika F.
10.0
/ 10
I swear, this is my first time staying here. I didn't expect it to be that good and comfortable. The staff is friendly, my request was immediately approved, the room is clean and fragrant, the mattress is super soft. The mattress is really good. The AC is really cold, the service is really good. The food is also delicious. There is a swimming pool, there is a place for children to play. Oh, the place is really comfortable. I stayed here for 3 nights, my children didn't want to go home because the place was so nice. I swear, you guys have to try staying here. Next time I go to Puncak, I will stay here again. Because it is really comfortable. The location is also very strategic. I don't regret staying here. Come on, you guys have to try it.
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In the Area
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Jl. Raya Puncak Km.80 No.566, Citeko, Kec. Cisarua, Kabupaten Bogor, Jawa Barat 16750, Indonesia, Cisarua, Puncak, Jawa Barat, Indonesia, 16750

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named New Pesona Anggraini Hotel Hotel New Pesona Anggraini is located in area / city Cisarua. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel New Pesona Anggraini

Jl. Raya Puncak Km.80 No.566, Citeko, Kec. Cisarua, Kabupaten Bogor, Jawa Barat 16750, Indonesia, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
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Lobby Hotel New Pesona Anggraini
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Discover More About Hotel New Pesona Anggraini

note: hotel was previously named New Pesona Anggraini Hotel

Location


Hotel New Pesona Anggraini is located in area / city Cisarua.

About Hotel New Pesona Anggraini

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel New Pesona Anggraini.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel New Pesona Anggraini exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel New Pesona Anggraini is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel New Pesona Anggraini is the right place to stay.

All facilities in Hotel New Pesona Anggraini

Bar, Cafe and Lounge Hotel New Pesona Anggraini
Bar, Cafe and Lounge
Swimming Pool Hotel New Pesona Anggraini
Swimming Pool
Fitness Center Hotel New Pesona Anggraini
Fitness Center
Functional Hall Hotel New Pesona Anggraini
Functional Hall
Lobby Hotel New Pesona Anggraini
Lobby

Public Facilities

  • WiFi in public area
  • Parking
  • Restaurant
  • Room service

Hotel Services

  • 24-hour Receptionist
  • Front desk
  • Concierge
  • 24-hour security

Things to Do

  • Children play area
  • Fitness center

General

  • Smoking area
  • Swimming pool

Nearby Facilities

  • ATM/Banking
  • Shops

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Hotel New Pesona Anggraini

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Another facilities in Hotel New Pesona Anggraini
WiFi in public area, Room service, 24-hour Receptionist, Front desk, Concierge

Frequently asked question in Hotel New Pesona Anggraini

What are available facilities at Hotel New Pesona Anggraini?
There are top facilites at Hotel New Pesona Anggraini such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Pesona Anggraini?
The standard check-in time at Hotel New Pesona Anggraini is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel New Pesona Anggraini
Hotel New Pesona Anggraini has a 3.0-star rating.
Is there a swimming pool at Hotel New Pesona Anggraini?
Yes, a swimming pool is available at Hotel New Pesona Anggraini.
What do past guests say about Hotel New Pesona Anggraini?
Hotel New Pesona Anggraini is well-known for its Location, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel New Pesona Anggraini

9.1
Exceptional
From 29 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.7

Location

9.2

Service and Facilites

8.8

People often mention about Hotel New Pesona Anggraini
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Family Friendly (1)
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Traveler Reviews Hotel New Pesona Anggraini

Number of reviews per page
20
40
Customer reviews
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
good staff very friendly, room okay clean amenities complete comfortable too
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Accommodation's Reply
25 Nov 2025
Thank you for your review. We are committed to providing even better service and comfort to all our guests. Best wishes to your family.
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T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 6 week(s) ago
This hotel is terrible. When I checked in, the room wasn't ready. The thermos, toiletries, towels, and even the TV remote weren't ready. Breakfast was included, but it was delivered to the room. As a result, I only got fried rice. It was quite an experience.
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1 people find it helpful
Accommodation's Reply
25 Nov 2025
Thank you for your review. We apologize for the inconvenience. Check-in at our hotel is at 2:00 PM and we will continue to improve our service and efficiency. Thank you.
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Ayya G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
All the hotel staff were very friendly. Overall, I recommend everything, but it's a shame there's no water at night; it's very low. So, I used a bottle to rinse the tub. Just a suggestion: if the water runs out at odd times, please provide a dipper and bucket in the bathroom to catch the small amount of water; at least there's water. But otherwise, I highly recommend staying here.
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Accommodation's Reply
23 Oct 2025
Thank you for your review. We apologize for the water problem that night. We would like to clarify that we have never had a water problem before. Our water pump unexpectedly broke down that night. We apologize for the inconvenience. We will improve our service. Thank you. Best regards.
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J***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room price is cheap, but the service is good. The staff is friendly, the room is clean and fragrant, and you get breakfast in the morning. 😊. Easy access, close to the road, and you can also find food nearby. Not far from the hotel, there's a place selling fried durian that went viral.
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Good afternoon, thank you for your review. We pride ourselves on providing the best for our guests. Warm greetings to your family at home. We look forward to your next visit.
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Sugit K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel was great, and the price was right. Most importantly, the staff were all incredibly friendly. Thank you, from the security guards to the receptionists, everyone I encountered was friendly and kind. Thank you so much.
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Accommodation's Reply
07 Oct 2025
Thank you for taking the time to leave a review. We will always provide the best service to all our guests. Our warmest regards to your family. We look forward to your next visit.
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Anov I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The place is quiet and suitable for children, there are 2 pools, big and small. There is a field where you can play football. There is also a basketball court. There is a little input for flushing the toilet, it is difficult because the water is small, you have to flush it manually using a lot of water. There is a damaged part of the slide at the foot, it is dangerous for children if they fall in. The rest is okay
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Accommodation's Reply
20 Aug 2025
Thank you for your visit and feedback. We apologize if you and your family were uncomfortable during your stay. We will address this immediately. We look forward to your next visit. Warm regards to you and your family.
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R***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
ok mnatppp appropriate pkonya okkkk
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3 people find it helpful
Accommodation's Reply
14 Aug 2025
Thank you, and we hope you and your family can visit our hotel again. Warmest regards from us.
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Khairul R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Very satisfied with my stay here. The staff provided extra service. The breakfast was delicious, a buffet. The facilities are satisfactory. Please maintain this. Good and recommended hotel.
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1 people find it helpful
Accommodation's Reply
14 Aug 2025
Thank you for your kind review. We are proud to have provided excellent service to you and your family. We look forward to your next visit. Warm regards,
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
Strategic location, friendly and informative hotel staff, and a reasonable price for the facilities. Perfect for families.
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Accommodation's Reply
16 Jul 2025
It's an honor for us to provide the best service to each of our guests. Thank you for your review and apologize for any shortcomings. We look forward to your next visit. Warmest regards to your beloved family.
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Neng R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
the staff is friendly the place is good cool breakfast an also good make comfortable the pool is spacious
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Thank you for your review. We pride ourselves on providing the best service to you and your family. We look forward to your next visit. Warmest regards to the family.
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Firman
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
Friendly staff. Good cleanliness. Well-maintained swimming pool.
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Accommodation's Reply
11 Jul 2025
Thank you for visiting our hotel. We will always provide the best service and will continue to improve. We look forward to your next visit with your beloved family. Warm greetings from the New Pesona Anggraini Hotel.
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F***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The hotel staff is very friendly, easy to access the location, first time here for a staycation with my wife and child, overall everyone is happy, will definitely come back to this hotel, thanks
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Accommodation's Reply
11 Jul 2025
Thank you for your kind review. We are committed to providing the best service to our guests. We look forward to your next visit. Our warmest regards to your family.
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S***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 25 week(s) ago
Hotel New Pesona Anggraini has a good impression...clean and spacious environment...the location is easy to find according to Google Maps and cool in the morning for exercise...
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Accommodation's Reply
13 Jun 2025
Thank you for your visit, we look forward to your next visit. We will always provide good service for the satisfaction of our guests.
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Tika F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
I swear, this is my first time staying here. I didn't expect it to be that good and comfortable. The staff is friendly, my request was immediately approved, the room is clean and fragrant, the mattress is super soft. The mattress is really good. The AC is really cold, the service is really good. The food is also delicious. There is a swimming pool, there is a place for children to play. Oh, the place is really comfortable. I stayed here for 3 nights, my children didn't want to go home because the place was so nice. I swear, you guys have to try staying here. Next time I go to Puncak, I will stay here again. Because it is really comfortable. The location is also very strategic. I don't regret staying here. Come on, you guys have to try it.
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Accommodation's Reply
13 Jun 2025
Thank you for your visit, we look forward to your return. We will provide the best service.
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Rindi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
allhamdulillah a very satisfying experience beyond my expectations, it turned out to be a really good view and the room was clean, spacious, towels, etc. were really good next time I will come here again
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2 people find it helpful
Accommodation's Reply
21 May 2025
Thank you, bro. We are happy to provide satisfaction to our guests. Hopefully, bro and family can visit us again. Warm regards.
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Rindi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
This is a really cool hotel Outside Nurul 😊 the view is really nice, the room is really spacious next time, I have to put it on the agenda to stay here again
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1 people find it helpful
Accommodation's Reply
21 May 2025
We are very grateful for the kind comments. We are proud to be able to provide the best for you and your family. We look forward to your next holiday visit. Warm regards.
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m***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
The service is good, the receptionist is friendly, the wifi doesn't reach the executive room, if you want wifi you have to go to the front office, the children's pool is a bit dirty and slippery, otherwise it's comfortable, 1 more thing, I got a snack voucher for the evening, when I exchanged it, the snack took a long time to wait, so 2 vouchers were exchanged but I only got 1 snack, even though it should have been 1 voucher for 1 snack,
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Accommodation's Reply
15 May 2025
Dear valued guest, thank you for visiting our hotel. We apologize for our shortcomings. We will improve the quality of our facilities and services in the future. Thank you for your feedback.
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I***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
At first I was hesitant because there was no rating here, but thank God I was satisfied, I stayed in an executive type, if the brochure says 500k but I booked it on Traveloka I got 350k including breakfast, the location is near the side of the road, only a few meters in, near minimarkets and souvenirs, near food vendors, super good service, only this input needs to be considered. from the swimming pool, there was a broken floor, coincidentally when I was swimming someone was injured because they fell on the floor, and the game on the slide was also brittle, my child fell in, and the room I booked didn't have wifi, hopefully this new management can make the hotel more advanced, wishlist cheap hotel, God willing I will come back again
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2 people find it helpful
Accommodation's Reply
17 Apr 2025
Thank you for your visit. Thank you also for your input. Don't forget to visit again, okay?
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Ryan F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
Strategically located near the highway, worth it.
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2 people find it helpful
Accommodation's Reply
16 Apr 2025
Thank you for your visit, we will always improve our service better. We look forward to your next arrival.
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mellinda a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Hotel new pesona anggraini is a low budget staycation solution that is really owkayy, All staff are friendly ✅ Strategic location close to everywhere on the edge of the highway ✅ Cool, cool, beautiful ✅ Swimming pool is okay ✅ Food is quite standard price ✅ Rooms & environment are clean ✅ The only minus is 1, the bathroom water is sometimes small so it's a bit of an effort when taking a shower 😂 hopefully next time it can be fixed, overall I like to stay here with a price of 200 thousand including breakfast + complete facilities ❤️🙏🏻
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3 people find it helpful
Accommodation's Reply
16 Apr 2025
Thank you for staying at our hotel, we look forward to your next visit.
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Number of reviews per page
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40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.1
Exceptional
From 29 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.7

Location

9.2

Service and Facilites

8.8

People often mention about Hotel New Pesona Anggraini
All
Family Friendly (1)
Sort by
Most Recent
Format
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Traveler Reviews Hotel New Pesona Anggraini

Number of reviews per page
20
40
Customer reviews
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
good staff very friendly, room okay clean amenities complete comfortable too
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Accommodation's Reply
25 Nov 2025
Thank you for your review. We are committed to providing even better service and comfort to all our guests. Best wishes to your family.
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T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 6 week(s) ago
This hotel is terrible. When I checked in, the room wasn't ready. The thermos, toiletries, towels, and even the TV remote weren't ready. Breakfast was included, but it was delivered to the room. As a result, I only got fried rice. It was quite an experience.
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1 people find it helpful
Accommodation's Reply
25 Nov 2025
Thank you for your review. We apologize for the inconvenience. Check-in at our hotel is at 2:00 PM and we will continue to improve our service and efficiency. Thank you.
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Ayya G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
All the hotel staff were very friendly. Overall, I recommend everything, but it's a shame there's no water at night; it's very low. So, I used a bottle to rinse the tub. Just a suggestion: if the water runs out at odd times, please provide a dipper and bucket in the bathroom to catch the small amount of water; at least there's water. But otherwise, I highly recommend staying here.
Read More
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Accommodation's Reply
23 Oct 2025
Thank you for your review. We apologize for the water problem that night. We would like to clarify that we have never had a water problem before. Our water pump unexpectedly broke down that night. We apologize for the inconvenience. We will improve our service. Thank you. Best regards.
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J***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room price is cheap, but the service is good. The staff is friendly, the room is clean and fragrant, and you get breakfast in the morning. 😊. Easy access, close to the road, and you can also find food nearby. Not far from the hotel, there's a place selling fried durian that went viral.
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Good afternoon, thank you for your review. We pride ourselves on providing the best for our guests. Warm greetings to your family at home. We look forward to your next visit.
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Sugit K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel was great, and the price was right. Most importantly, the staff were all incredibly friendly. Thank you, from the security guards to the receptionists, everyone I encountered was friendly and kind. Thank you so much.
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Accommodation's Reply
07 Oct 2025
Thank you for taking the time to leave a review. We will always provide the best service to all our guests. Our warmest regards to your family. We look forward to your next visit.
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Anov I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The place is quiet and suitable for children, there are 2 pools, big and small. There is a field where you can play football. There is also a basketball court. There is a little input for flushing the toilet, it is difficult because the water is small, you have to flush it manually using a lot of water. There is a damaged part of the slide at the foot, it is dangerous for children if they fall in. The rest is okay
Read More
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Accommodation's Reply
20 Aug 2025
Thank you for your visit and feedback. We apologize if you and your family were uncomfortable during your stay. We will address this immediately. We look forward to your next visit. Warm regards to you and your family.
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R***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
ok mnatppp appropriate pkonya okkkk
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3 people find it helpful
Accommodation's Reply
14 Aug 2025
Thank you, and we hope you and your family can visit our hotel again. Warmest regards from us.
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Khairul R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Very satisfied with my stay here. The staff provided extra service. The breakfast was delicious, a buffet. The facilities are satisfactory. Please maintain this. Good and recommended hotel.
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1 people find it helpful
Accommodation's Reply
14 Aug 2025
Thank you for your kind review. We are proud to have provided excellent service to you and your family. We look forward to your next visit. Warm regards,
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
Strategic location, friendly and informative hotel staff, and a reasonable price for the facilities. Perfect for families.
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Accommodation's Reply
16 Jul 2025
It's an honor for us to provide the best service to each of our guests. Thank you for your review and apologize for any shortcomings. We look forward to your next visit. Warmest regards to your beloved family.
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Neng R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
the staff is friendly the place is good cool breakfast an also good make comfortable the pool is spacious
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Thank you for your review. We pride ourselves on providing the best service to you and your family. We look forward to your next visit. Warmest regards to the family.
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Firman
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
Friendly staff. Good cleanliness. Well-maintained swimming pool.
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Accommodation's Reply
11 Jul 2025
Thank you for visiting our hotel. We will always provide the best service and will continue to improve. We look forward to your next visit with your beloved family. Warm greetings from the New Pesona Anggraini Hotel.
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F***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The hotel staff is very friendly, easy to access the location, first time here for a staycation with my wife and child, overall everyone is happy, will definitely come back to this hotel, thanks
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Accommodation's Reply
11 Jul 2025
Thank you for your kind review. We are committed to providing the best service to our guests. We look forward to your next visit. Our warmest regards to your family.
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S***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 25 week(s) ago
Hotel New Pesona Anggraini has a good impression...clean and spacious environment...the location is easy to find according to Google Maps and cool in the morning for exercise...
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Accommodation's Reply
13 Jun 2025
Thank you for your visit, we look forward to your next visit. We will always provide good service for the satisfaction of our guests.
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Tika F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
I swear, this is my first time staying here. I didn't expect it to be that good and comfortable. The staff is friendly, my request was immediately approved, the room is clean and fragrant, the mattress is super soft. The mattress is really good. The AC is really cold, the service is really good. The food is also delicious. There is a swimming pool, there is a place for children to play. Oh, the place is really comfortable. I stayed here for 3 nights, my children didn't want to go home because the place was so nice. I swear, you guys have to try staying here. Next time I go to Puncak, I will stay here again. Because it is really comfortable. The location is also very strategic. I don't regret staying here. Come on, you guys have to try it.
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Accommodation's Reply
13 Jun 2025
Thank you for your visit, we look forward to your return. We will provide the best service.
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Rindi A.
icon-Staycation
Staycation
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9.7
/10
Reviewed 29 week(s) ago
allhamdulillah a very satisfying experience beyond my expectations, it turned out to be a really good view and the room was clean, spacious, towels, etc. were really good next time I will come here again
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2 people find it helpful
Accommodation's Reply
21 May 2025
Thank you, bro. We are happy to provide satisfaction to our guests. Hopefully, bro and family can visit us again. Warm regards.
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Rindi A.
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
This is a really cool hotel Outside Nurul 😊 the view is really nice, the room is really spacious next time, I have to put it on the agenda to stay here again
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1 people find it helpful
Accommodation's Reply
21 May 2025
We are very grateful for the kind comments. We are proud to be able to provide the best for you and your family. We look forward to your next holiday visit. Warm regards.
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m***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
The service is good, the receptionist is friendly, the wifi doesn't reach the executive room, if you want wifi you have to go to the front office, the children's pool is a bit dirty and slippery, otherwise it's comfortable, 1 more thing, I got a snack voucher for the evening, when I exchanged it, the snack took a long time to wait, so 2 vouchers were exchanged but I only got 1 snack, even though it should have been 1 voucher for 1 snack,
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Accommodation's Reply
15 May 2025
Dear valued guest, thank you for visiting our hotel. We apologize for our shortcomings. We will improve the quality of our facilities and services in the future. Thank you for your feedback.
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I***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
At first I was hesitant because there was no rating here, but thank God I was satisfied, I stayed in an executive type, if the brochure says 500k but I booked it on Traveloka I got 350k including breakfast, the location is near the side of the road, only a few meters in, near minimarkets and souvenirs, near food vendors, super good service, only this input needs to be considered. from the swimming pool, there was a broken floor, coincidentally when I was swimming someone was injured because they fell on the floor, and the game on the slide was also brittle, my child fell in, and the room I booked didn't have wifi, hopefully this new management can make the hotel more advanced, wishlist cheap hotel, God willing I will come back again
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2 people find it helpful
Accommodation's Reply
17 Apr 2025
Thank you for your visit. Thank you also for your input. Don't forget to visit again, okay?
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Ryan F.
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Leisure
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9.4
/10
Reviewed 34 week(s) ago
Strategically located near the highway, worth it.
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2 people find it helpful
Accommodation's Reply
16 Apr 2025
Thank you for your visit, we will always improve our service better. We look forward to your next arrival.
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mellinda a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Hotel new pesona anggraini is a low budget staycation solution that is really owkayy, All staff are friendly ✅ Strategic location close to everywhere on the edge of the highway ✅ Cool, cool, beautiful ✅ Swimming pool is okay ✅ Food is quite standard price ✅ Rooms & environment are clean ✅ The only minus is 1, the bathroom water is sometimes small so it's a bit of an effort when taking a shower 😂 hopefully next time it can be fixed, overall I like to stay here with a price of 200 thousand including breakfast + complete facilities ❤️🙏🏻
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3 people find it helpful
Accommodation's Reply
16 Apr 2025
Thank you for staying at our hotel, we look forward to your next visit.
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