Hotel Santika Radial Palembang

Hotels
Preferred Partner
8.5
/10
Very Good
7,764 reviews

What Guests Say About Their Stay

Staff Friendliness (154)
Distance To City Center (142)
Bedroom (129)
Ambiance (126)
N***a
10.0
/ 10
The hotel is very comfortable, strategically located near the mall and easy to reach, the staff are friendly, the rooms are clean, the AC is cold, the Wi-Fi is smooth but sometimes it gets stuck but only for a short while. The security is responsive, for breakfast, the food is delicious, changed every day. Overall comfortable, if I go to Palembang again, I will stay here again☺️😍
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H***a
9.1
/ 10
The hotel staff is friendly and very helpful, the rooms are clean and the air conditioning is cool, the location is strategic, and the breakfast is delicious and varied. Overall, it's worth it.
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Muhammad F.
9.7
/ 10
On June 11, 2025, I arrived at Hotel Santika Premiere Radial Palembang at around 14.00 WIB. This hotel is strategically located in the Radial area, not far from the city center and the Palembang Square shopping center, so access to everywhere is very easy. Upon arrival, the check-in process was fast and friendly. The receptionist greeted me with a warm smile, and I was given the key to the Twin Room - De Luxe which is located on the top floor with a view of part of the city of Palembang. The Twin De Luxe room feels spacious and clean. Two separate beds are neatly arranged with comfortable warm lighting. In the room there is a Smart TV with local and international channels, a minimalist work desk, a wardrobe and safe, drinking equipment (coffee, tea, mineral water), a bathroom with a hot shower, complete with toiletries and a hairdryer and a very stable and fast Wi-Fi connection, perfect for online work or just surfing. The next morning, breakfast is served buffet style. The choices are complete: from chicken porridge, fried rice, toast, salad, fresh fruit, to coffee and tea. The food is served hygienically and tastes delicious. The waiter service is very polite and agile. Before checking out, I had the chance to use the simple but complete gym, suitable for light physical activities. Staying at Hotel Santika Premiere Radial Palembang provides a pleasant experience: strategic location, comfortable rooms, delicious food, and excellent service. Suitable for business, family, or short tours in Palembang City. I checked out on June 12, 2025 at 11.00 WIB, with a satisfied impression and wanted to come back again if there was a chance.
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K***a
10.0
/ 10
Enjoyed staying at Hotel Santika Radial, the room was clean, comfortable, and fragrant. The receptionist service was so humble and kind, thank you Mbak Melinda for your service to the guests.
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Rorare
10.0
/ 10
Comfortable and the hotel is very strategic. Thank you to Mbak Henny for helping, next time we will stay at Santika again.
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In the Area
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Jalan Brigjen HM Dhani Effendi (Jl. Radial) No. 1688 (Terletak tepat di depan Transmart), Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Santika Radial Palembang is a hotel in a good neighborhood, which is located at Bukit Kecil. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Santika Radial Palembang

Jalan Brigjen HM Dhani Effendi (Jl. Radial) No. 1688 (Terletak tepat di depan Transmart), Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
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Lobby Hotel Santika Radial Palembang
Exterior 2 Hotel Santika Radial Palembang

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Hotel Santika Radial Palembang Rates per Night

Hotel Santika Radial Palembang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Hotel Santika Radial Palembang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Santika Radial Palembang Location & Address

Hotel Santika Radial Palembang is located at Jalan Brigjen HM Dhani Effendi (Jl. Radial) No. 1688 (Terletak tepat di depan Transmart), Bukit Kecil, Palembang, Sumatra Selatan, Indonesia, 30134 . It's situated in the Palembang area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately 5 km from the city center.

How to go to Hotel Santika Radial Palembang from Airport

Arriving at Sultan Mahmud Badaruddin II International Airport and wondering about the best way to get to Hotel Santika Radial Palembang? Don't worry, there are several convenient options for your hotel transfer. Whether you're looking for speed or affordability, Palembang has you covered.

  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminal. This is the most direct option, taking approximately 30-45 minutes depending on traffic.
  • Ride Hailing (Convenient):

    Ride Hailing services are a popular and convenient way to get around Palembang. Simply book a ride through the app after you land.
  • Airport Bus (Most Affordable):

    TransMusi operates airport buses that connect the airport to various points in the city. This is the most affordable option, but it may take longer due to multiple stops.

Tips:

For the most convenient route, consider using a Ride Hailing service. It offers a good balance of speed and affordability, and you can easily track your driver's location.

Hotel Santika Radial Palembang Reviews & Summary

Looking for all the details about Hotel Santika Radial Palembang? Want to know what other guests think? This section provides a summary of hotel reviews, highlighting the best aspects of this popular Palembang hotel.

Guests consistently praise the hotel's central location, making it easy to explore Palembang's attractions. The friendly and helpful staff are also frequently mentioned, creating a welcoming atmosphere. A standout feature is the rooftop pool, offering stunning city views. Many guests also appreciate the comfortable rooms and the delicious breakfast buffet.

Here's a short review to encourage bookings: "Excellent hotel in a great location! The staff were incredibly friendly and helpful, and the rooftop pool was a real highlight. I would definitely stay here again."

Hotel Santika Radial Palembang Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Hotel Santika Radial Palembang offers a variety of categories of hotel rooms to suit different needs and preferences. From cozy standard rooms to spacious suites, there's something for everyone.

  • Superior Room:

    These rooms offer comfortable accommodation with city views. Available in smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, these rooms feature a bathtub and bidet.
  • Executive Suite:

    These spacious suites include a separate living area and offer panoramic city views. Non-smoking only.
  • Family Room:

    Designed for families, these rooms offer extra space and can accommodate extra beds.

Please note that Hotel Santika Radial Palembang is not a pet-friendly hotel.

Hotel Facilities in Hotel Santika Radial Palembang

Hotel Santika Radial Palembang boasts a range of hotel amenities designed to make your stay as comfortable and enjoyable as possible. Whether you're travelling for business or leisure, you'll find plenty of hotel facilities to keep you entertained and relaxed.

  • Rooftop Swimming Pool:

    Enjoy stunning city views while taking a dip in the rooftop pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay with the hotel's well-equipped fitness center. Open 24 hours.
  • Spa & Wellness Center:

    Indulge in a relaxing massage or treatment at the spa. Extra fees apply.
  • Restaurant:

    Enjoy a variety of local and international dishes at the hotel's restaurant.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.

Hotel Buffet or Restaurant/Cafe in Hotel Santika Radial Palembang

Hotel Santika Radial Palembang offers a delightful culinary experience with its hotel restaurant and cafe. Whether you're looking for a hearty buffet or a quick coffee, you'll find something to satisfy your cravings.

  • Sekanak Restaurant:

    This is the hotel's main restaurant, serving a buffet breakfast, lunch, and dinner. The buffet features a variety of Indonesian and international dishes. Price per person for dinner buffet is approximately SGD 25. Opening hours: 6:00 AM to 10:00 PM.
  • The Lounge:

    A cozy cafe offering coffee, tea, pastries, and light snacks. Opening hours: 9:00 AM to 11:00 PM.

A signature dish at Sekanak Restaurant is the "Pempek," a traditional Palembang fish cake served with a tangy vinegar sauce.

Hotel Santika Radial Palembang Airport pickups and How to Book

Need a convenient hotel to airport transfer? Hotel Santika Radial Palembang offers hotels with airport shuttle services to make your arrival and departure hassle-free. Here's how to book your hotel to airport transfer.

The hotel offers airport pick-up services upon request. To book, simply contact the hotel directly at least 24 hours in advance with your flight details. You can find the hotel's contact information on Traveloka after booking your room.

Nearby MRT Station & Bus Stops

Exploring Palembang is easy with the nearby MRT and bus stops. Here's a guide to the nearest public transportation options from Hotel Santika Radial Palembang.

  • TransMusi Bus Stop Radial:

    Located directly in front of the hotel, this bus stop provides access to various parts of the city via the TransMusi bus network.
  • LRT Station Palembang Icon Mall:

    Approximately 2 km from the hotel, this LRT station connects you to the airport and other key destinations.

To use the TransMusi bus, you can purchase a TransMusi card at designated kiosks or pay with cash. For the LRT, you can purchase a single-journey ticket or a multi-trip card at the station.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to enjoy with your family? Palembang offers a variety of nearby places to go that are perfect for kids. Here are some nearby sightseeing places to consider during your stay at Hotel Santika Radial Palembang.

  • Amanzi Waterpark:

    A fun-filled waterpark with slides, pools, and attractions for all ages. Located approximately 10 km from the hotel. Entry price: SGD 15 per person.
  • Kambang Iwak Family Park:

    A beautiful park with a lake, playground, and walking paths. Perfect for a relaxing afternoon. Located approximately 3 km from the hotel. Free entry.
  • Museum Balaputra Dewa:

    Learn about the history and culture of South Sumatra at this fascinating museum. Located approximately 6 km from the hotel. Entry price: SGD 3 per person.
  • Palembang Indah Mall (PIM):

    A large shopping mall with a cinema, arcade, and various entertainment options. Located approximately 2 km from the hotel.
  • Dunia Fantasi (Dufan) Palembang:

    An amusement park with thrilling rides and attractions. Located approximately 15 km from the hotel. Entry price: SGD 20 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Hotel Santika Radial Palembang (Palembang)

Craving some delicious nearby dining options? Palembang offers a wide range of local food and international cuisine. Here are some food eatiries near me to satisfy your taste buds.

Cafes/Restaurants:

  • Excelso Cafe:

    A popular coffee chain serving a variety of coffee drinks, pastries, and light meals.
  • Pizza Hut:

    A well-known pizza restaurant offering a variety of pizzas, pasta, and appetizers.
  • Shabu-Shabu Express:

    Enjoy a delicious and interactive hot pot experience at this restaurant.

Local Street Food:

  • Pempek:

    A traditional Palembang fish cake served with a tangy vinegar sauce.
  • Mie Celor:

    A noodle dish with a rich coconut milk-based gravy.
  • Martabak HAR:

    A savory pancake filled with eggs, meat, and vegetables.
  • Nasi Goreng:

    Indonesian fried rice with various toppings.
  • Satay:

    Grilled meat skewers served with peanut sauce.

Shopping places near Hotel Santika Radial Palembang (Palembang)

Looking for some retail therapy? Palembang offers a variety of shops near me, from modern malls to traditional markets. Here are some nearby shopping destinations to explore.

  • Palembang Icon Mall:

    A modern shopping mall with a wide range of international and local brands.
  • Palembang Square Mall:

    Another popular mall with a variety of shops, restaurants, and entertainment options.
  • Pasar 16 Ilir:

    A traditional market where you can find local products, souvenirs, and street food.

Other Places to Stay Near Hotel Santika Radial Palembang

Looking for alternative accommodations? Palembang offers a variety of hotels nearby to suit different budgets and preferences. Here are some options to consider.

Luxury/5–6 star hotels nearby:

  • The Zuri Hotel Palembang:

    A luxurious hotel with stunning city views and excellent amenities.
  • Wyndham Opi Hotel Palembang:

    A stylish hotel with a large outdoor pool and a variety of dining options.
  • Arista Hotel Palembang:

    A sophisticated hotel with a spa, fitness center, and multiple restaurants.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Novotel Palembang Hotel & Residence:

    A comfortable hotel with a large pool and family-friendly amenities.
  • ASTON Palembang Hotel & Conference Center:

    A modern hotel with a rooftop pool and a well-equipped fitness center.
  • Aryaduta Palembang:

    A stylish hotel with a central location and a variety of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Rio City Hotel Palembang:

    A budget-friendly hotel with comfortable rooms and a convenient location.
  • Batiqa Hotel Palembang:

    A modern hotel with a stylish design and a rooftop terrace.
  • Hotel Swarna Dwipa Palembang:

    A simple hotel with a central location and basic amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Hotel Santika Radial Palembang? With its central location, comfortable rooms, and excellent amenities, it's the perfect choice for your next trip to Palembang. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your room booking through Traveloka for exclusive discounts and promotions. Start planning your Palembang adventure now!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next getaway.

All facilities in Hotel Santika Radial Palembang

Swimming Pool Hotel Santika Radial Palembang
Swimming Pool
Fitness Center Hotel Santika Radial Palembang
Fitness Center
Functional Hall Hotel Santika Radial Palembang
Functional Hall
Lobby Hotel Santika Radial Palembang
Lobby
Exterior Hotel Santika Radial Palembang
Exterior

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Food and Drinks

  • Restaurant with AC
  • Breakfast

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Santika Radial Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges IDR 100,000/guest for extra breakfast.

Breakfast

Breakfast at the accommodation will be provided from 06:00 - 10:00.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Santika Radial Palembang
149
Number of floors in Hotel Santika Radial Palembang
16
Another facilities in Hotel Santika Radial Palembang
Bellhop, Front desk, 24-hour security, Laundry service, Limited hours room service

Frequently asked question in Hotel Santika Radial Palembang

What are available facilities at Hotel Santika Radial Palembang?
There are top facilites at Hotel Santika Radial Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Radial Palembang?
The standard check-in time at Hotel Santika Radial Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Radial Palembang provide breakfast?
Yes, Hotel Santika Radial Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santika Radial Palembang
Hotel Santika Radial Palembang has a 3.0-star rating.
How many floors does Hotel Santika Radial Palembang have?
Hotel Santika Radial Palembang has 16.
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More Reviews from Other Guests in Hotel Santika Radial Palembang

8.6
Very Good
From 7,735 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about Hotel Santika Radial Palembang
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Staff Friendliness (121)
Bedroom (96)
Distance to City Center (95)
Variety (90)
Ambiance (89)
Room Space (85)
Bathroom (82)
Hotel Area (78)
Accessibility (77)
Taste (73)
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Traveler Reviews Hotel Santika Radial Palembang

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Customer reviews
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Syamsul A.
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Business
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8.8
/10
Reviewed 3 day(s) ago
The hotel's location near the mosque is ideal for those who enjoy congregational prayer. It's also centrally located, making it easy to get around.
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Accommodation's Reply
14 Nov 2025
Dear Mr. Syamsul, Hotel Santika Radial Palembang Best regards, First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management
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Y***i
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Staycation
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10.0
/10
Reviewed 7 day(s) ago
responsive staff, okay hotel, less spacious dining area
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Warmest Regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with the location, facilities and services of Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, The Management of Hotel Santika Radial Palembang
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Reni S.
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10.0
/10
Reviewed 1 week(s) ago
The staff service is very friendly to the receptionist, thank you, Ms. Melinda.
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Accommodation's Reply
13 Nov 2025
Dear Ms. Renee, Warmest regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are very glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions so that we can further improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management
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Miftakhul M.
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10.0
/10
Reviewed 1 week(s) ago
Friendly service, thank you Mba Nia, comfortable stay
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Accommodation's Reply
12 Nov 2025
Dear Mr. Miftakul, Warmest regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions so that we can further improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management
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mardianah
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8.5
/10
Reviewed 1 week(s) ago
friendly hotel staff, clean rooms and centrally located
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Accommodation's Reply
12 Nov 2025
Dear Ms. Mardianah, Warmest regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management
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Totok h.
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Staycation
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8.5
/10
Reviewed 2 week(s) ago
The location is strategic and the rooms are comfortable, the hotel staff are friendly
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Accommodation's Reply
03 Nov 2025
Dear Mr. Totok, Warmest regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience staying at Hotel Santika Radial Palembang. We are very glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management
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A***h
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, thank you, Ms. Melinda.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Sincerely yours, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are very glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
The experience at this hotel was very comfortable.
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Warmest Regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with the location, facilities and services of Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, The Management of Hotel Santika Radial Palembang
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C***y
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Business
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9.4
/10
Reviewed 4 week(s) ago
comfortable, clean rooms and very helpful staff, will come again if I go to Palembang
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Warmest Regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with the location, facilities and services of Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, The Management of Hotel Santika Radial Palembang
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h***z
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Business
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10.0
/10
Reviewed 4 week(s) ago
Friendly hotel staff and comfort while resting
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Warmest Regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with the location, facilities and services of Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, The Management of Hotel Santika Radial Palembang
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Verified Traveler
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Business
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8.5
/10
Reviewed 5 week(s) ago
Okay, as expected for a 3-star hotel. However, because our stay coincided with an event in Palembang, it was quite noisy, and neighboring rooms were a nuisance. Breakfast was okay; it's a 7/10.
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Accommodation's Reply
13 Oct 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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Verified Traveler
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8.5
/10
Reviewed 6 week(s) ago
Thank you for the good service staying at this hotel, everything is good here..
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Accommodation's Reply
10 Oct 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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Sun H.
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Business
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8.5
/10
Reviewed 6 week(s) ago
The towels are not fresh, they don't smell dry and they have been given a lot of fragrance.
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10 Oct 2025
Dear Mr. Sun, Warm greetings from Hotel Santika Radial Palembang. Thank you for visiting Hotel Santika Radial Palembang and for taking the time to share your experience. We hope you had a memorable stay at our hotel. We apologize if there was anything you were dissatisfied with regarding the service and facilities provided. This is a valuable lesson and we have followed up on it. We will improve the system that was not pleasing to you. We are very happy to receive criticism and suggestions that help improve the quality of our services and facilities. We sincerely hope to provide the best service and facilities from Hotel Santika Radial Palembang on your next visit. Best regards, Management of Hotel Santika Radial Palembang
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Sun H.
icon-Business
Business
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8.5
/10
Reviewed 6 week(s) ago
The service was quite good. It's just a shame the towels weren't fresh enough, didn't smell dry, and didn't have a lot of fragrance added.
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Accommodation's Reply
10 Oct 2025
Dear Mr. Sun, Warm greetings from Hotel Santika Radial Palembang. Thank you for visiting Hotel Santika Radial Palembang and for taking the time to share your experience. We hope you had a memorable stay at our hotel. We apologize if there was anything you were dissatisfied with regarding the service and facilities provided. This is a valuable lesson and we have followed up on it. We will improve the system that was not pleasing to you. We are very happy to receive criticism and suggestions that help improve the quality of our services and facilities. We sincerely hope to provide the best service and facilities from Hotel Santika Radial Palembang on your next visit. Best regards, Management of Hotel Santika Radial Palembang
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K***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel reception staff was very friendly and humble. Thank you to Ms. Melinda.
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Accommodation's Reply
10 Oct 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The check-in and check-out process was very friendly, responsive, and informative. Special thanks to Melinda for assisting us with the check-out process 🤗
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Accommodation's Reply
07 Oct 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Friendly and humble receptionist, thank you Ms. Melinda
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Accommodation's Reply
07 Oct 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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M***A
icon-Business
Business
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10.0
/10
Reviewed 8 week(s) ago
The office's favorite hotel for business trips
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1 people find it helpful
Accommodation's Reply
24 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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M***A
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Location in the center of Palembang city and adequate facilities
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Accommodation's Reply
24 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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Anita
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfortable, safe, and great service
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2 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Ms. Anita, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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Bedroom 4 Hotel Santika Radial Palembang

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8.6
Very Good
From 7,735 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about Hotel Santika Radial Palembang
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Staff Friendliness (121)
Bedroom (96)
Distance to City Center (95)
Variety (90)
Ambiance (89)
Room Space (85)
Bathroom (82)
Hotel Area (78)
Accessibility (77)
Taste (73)
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Traveler Reviews Hotel Santika Radial Palembang

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Customer reviews
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Syamsul A.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
The hotel's location near the mosque is ideal for those who enjoy congregational prayer. It's also centrally located, making it easy to get around.
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Accommodation's Reply
14 Nov 2025
Dear Mr. Syamsul, Hotel Santika Radial Palembang Best regards, First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
responsive staff, okay hotel, less spacious dining area
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Warmest Regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with the location, facilities and services of Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, The Management of Hotel Santika Radial Palembang
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Reni S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff service is very friendly to the receptionist, thank you, Ms. Melinda.
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1 people find it helpful
Accommodation's Reply
13 Nov 2025
Dear Ms. Renee, Warmest regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are very glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions so that we can further improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management
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Miftakhul M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly service, thank you Mba Nia, comfortable stay
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Accommodation's Reply
12 Nov 2025
Dear Mr. Miftakul, Warmest regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions so that we can further improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management
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mardianah
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
friendly hotel staff, clean rooms and centrally located
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Accommodation's Reply
12 Nov 2025
Dear Ms. Mardianah, Warmest regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management
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Totok h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The location is strategic and the rooms are comfortable, the hotel staff are friendly
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Accommodation's Reply
03 Nov 2025
Dear Mr. Totok, Warmest regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience staying at Hotel Santika Radial Palembang. We are very glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management
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A***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, thank you, Ms. Melinda.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Sincerely yours, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are very glad that you were satisfied with our wide range of facilities, convenient location and services provided by Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, Hotel Santika Radial Palembang Management
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The experience at this hotel was very comfortable.
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Warmest Regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with the location, facilities and services of Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, The Management of Hotel Santika Radial Palembang
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C***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
comfortable, clean rooms and very helpful staff, will come again if I go to Palembang
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Warmest Regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with the location, facilities and services of Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, The Management of Hotel Santika Radial Palembang
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h***z
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly hotel staff and comfort while resting
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Warmest Regards, Hotel Santika Radial Palembang First of all, we would like to thank you for sharing your experience of staying at Hotel Santika Radial Palembang. We are glad that you were satisfied with the location, facilities and services of Hotel Santika Radial Palembang. Our vision and mission in serving you is to provide you with total comfort. We welcome your comments and suggestions to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Sincerely, The Management of Hotel Santika Radial Palembang
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Okay, as expected for a 3-star hotel. However, because our stay coincided with an event in Palembang, it was quite noisy, and neighboring rooms were a nuisance. Breakfast was okay; it's a 7/10.
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Accommodation's Reply
13 Oct 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Thank you for the good service staying at this hotel, everything is good here..
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Accommodation's Reply
10 Oct 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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Sun H.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The towels are not fresh, they don't smell dry and they have been given a lot of fragrance.
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Accommodation's Reply
10 Oct 2025
Dear Mr. Sun, Warm greetings from Hotel Santika Radial Palembang. Thank you for visiting Hotel Santika Radial Palembang and for taking the time to share your experience. We hope you had a memorable stay at our hotel. We apologize if there was anything you were dissatisfied with regarding the service and facilities provided. This is a valuable lesson and we have followed up on it. We will improve the system that was not pleasing to you. We are very happy to receive criticism and suggestions that help improve the quality of our services and facilities. We sincerely hope to provide the best service and facilities from Hotel Santika Radial Palembang on your next visit. Best regards, Management of Hotel Santika Radial Palembang
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Sun H.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The service was quite good. It's just a shame the towels weren't fresh enough, didn't smell dry, and didn't have a lot of fragrance added.
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Accommodation's Reply
10 Oct 2025
Dear Mr. Sun, Warm greetings from Hotel Santika Radial Palembang. Thank you for visiting Hotel Santika Radial Palembang and for taking the time to share your experience. We hope you had a memorable stay at our hotel. We apologize if there was anything you were dissatisfied with regarding the service and facilities provided. This is a valuable lesson and we have followed up on it. We will improve the system that was not pleasing to you. We are very happy to receive criticism and suggestions that help improve the quality of our services and facilities. We sincerely hope to provide the best service and facilities from Hotel Santika Radial Palembang on your next visit. Best regards, Management of Hotel Santika Radial Palembang
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K***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel reception staff was very friendly and humble. Thank you to Ms. Melinda.
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Accommodation's Reply
10 Oct 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The check-in and check-out process was very friendly, responsive, and informative. Special thanks to Melinda for assisting us with the check-out process 🤗
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Accommodation's Reply
07 Oct 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Friendly and humble receptionist, thank you Ms. Melinda
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Accommodation's Reply
07 Oct 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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M***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The office's favorite hotel for business trips
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1 people find it helpful
Accommodation's Reply
24 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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M***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Location in the center of Palembang city and adequate facilities
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Accommodation's Reply
24 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision and mission in serving you. We are happy to receive criticism and suggestions to improve the quality of our services and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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Anita
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfortable, safe, and great service
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2 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Ms. Anita, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang
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