Hotel Tentrem Jakarta

Hotels
9.5
/10
Exceptional
190 reviews

What Guests Say About Their Stay

Bedroom (60)
Room Space (58)
Taste (56)
Staff Friendliness (54)
Verified Traveler
10.0
/ 10
The staffs are very friendly and helpful. On the second day, we needed late check-out and without a long process, they gave us more time to pack and get ready. The hotel room and surroundings are very comfy, clean, and super recommended.
Aldmond A.
9.7
/ 10
Beautiful room, amazing amenities, and delicious breakfast. For the price you're getting your money's worth
Felicia M. U.
8.5
/ 10
The hotel was marvelous, staffs were amazing, breakfast, afternoon tea, and supper before dinner were impeccable.
gabriella m.
10.0
/ 10
This was my 3rd stay at Hotel Tentrem Jakarta, and once again, they have amazed me and made me want to return every time. The room was beautifully decorated for my mom, with thoughtful welcome presents and heartfelt cards that truly touched us. We were even upgraded to a more spacious room, giving us more space to relax and cuddle as a family, such a sweet gesture! I am beyond grateful to the Duty Manager, as well as Mbak Indira, Mbak Shada, Mbak Clara, Mbak Rere, Ryu for their warmth and genuine care. Thank you for making every member of my family feel so happy and at home during our stay. You all truly work with your hearts and deserve all the appreciation! And a special hello to our lovely Mbak Raisya at the egg station, who made my daughter feel extra special with a delicious French toast just for her. We can’t wait to come back to this beautiful and heartwarming hotel! ❤️
A***M
8.5
/ 10
Staff's services were top-notch. We had a slight delay for checking-in due to long weekend rush, and the staff provides refreshment in the hall to compensate it. The room was clean and comfy, and there is a big convenience store just a walking stroll away beside the hotel. Oh, the pecel ice cream is definitely must-try
In the Area
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Jalan Alam Sutera Boulevard No. 11, Serpong, Tangerang Selatan, Banten, Indonesia, 15325

Main Facilities

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This accommodation offers:
Outdoor pool
Swimming pool
Early check-in
Late Check-out
Laundry service
Fitness center
Restaurant
Luggage storage
Staying at Hotel Tentrem Jakarta is a good choice when you are visiting Alam Sutera. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Tentrem Jakarta

Jalan Alam Sutera Boulevard No. 11, Serpong, Tangerang Selatan, Banten, Indonesia, 15325
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Lobby Hotel Tentrem Jakarta
Lobby 2 Hotel Tentrem Jakarta

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Hotel Tentrem Jakarta Rates per Night

Hotel Tentrem Jakarta room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Hotel Tentrem Jakarta hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Tentrem Jakarta Location & Address

Hotel Tentrem Jakarta is located at Jalan Alam Sutera Boulevard No. 11, Serpong, Tangerang Selatan, Banten, Indonesia, 15325. It's situated in the Tangerang Selatan area of Indonesia, known for its modern developments and bustling commercial areas. The hotel is approximately 15 km from the city center.

How to go to Hotel Tentrem Jakarta from Airport

Need to figure out the best way to get to Hotel Tentrem Jakarta after you land? Sorting out your hotel transfer from the airport doesn't have to be a headache. Here are a few options to consider for your journey.
  • Taxi (Most Direct):

    A taxi is the most straightforward option. You'll find taxi stands readily available at Soekarno-Hatta International Airport (CGK). The journey to Hotel Tentrem Jakarta typically takes around 45 minutes to an hour, depending on traffic conditions.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available at Soekarno-Hatta International Airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This can be a convenient option, especially if you're familiar with using ride-hailing services.
  • Airport Bus (Budget-Friendly):

    The DAMRI airport bus offers a more affordable option. Look for the bus heading towards Lebak Bulus, which is a major transportation hub in South Jakarta. From Lebak Bulus, you can take a taxi or ride hailing service to Hotel Tentrem Jakarta.
  • Private Airport Transfer (Pre-Booked Comfort):

    For a hassle-free experience, consider booking a private airport transfer in advance. This ensures a driver will be waiting for you upon arrival, ready to take you directly to the hotel in comfort.
Tips: For the most convenient route, especially if you have a lot of luggage, a taxi or ride hailing service is recommended. If you're on a budget and have time to spare, the airport bus to Lebak Bulus followed by a taxi or ride hailing service can be a good option.

Hotel Tentrem Jakarta Reviews & Summary

Want to know all about Hotel Tentrem Jakarta before you book? Reading hotel reviews can give you a great insight into what to expect during your stay. This hotel is known for its modern amenities and convenient location in Tangerang Selatan. Guests consistently praise the hotel's comfortable rooms, excellent service, and delicious breakfast buffet. A standout feature is the rooftop pool, offering stunning views of the city. The hotel also boasts a well-equipped fitness center and a relaxing spa. Here's what one happy guest had to say: "My stay at Hotel Tentrem Jakarta was fantastic! The staff were incredibly friendly and helpful, the room was spacious and clean, and the location was perfect for exploring the city. I highly recommend this hotel!"

Hotel Tentrem Jakarta Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Hotel Tentrem Jakarta offers a variety of hotel room types to suit every traveller's needs. From cozy standard rooms to luxurious suites, there's something for everyone.
  • Deluxe Room:

    These rooms offer comfortable accommodations with a choice of king or twin beds. Non-smoking rooms are available. Some rooms feature bathtubs.
  • Executive Room:

    Enjoy extra space and added amenities in the Executive Rooms. These rooms often include access to the Executive Lounge. Non-smoking options are available.
  • Suite:

    For the ultimate in luxury, opt for a Suite. These spacious accommodations feature separate living areas and bedrooms, perfect for families or those seeking extra space. Suites typically include bathtubs.
  • Family Room:

    Designed with families in mind, these rooms offer ample space and may include multiple beds or connecting rooms.
Hotel Tentrem Jakarta is not a pet-friendly hotel.

Hotel Facilities in Hotel Tentrem Jakarta

Looking for a hotel with top-notch hotel facilities? Hotel Tentrem Jakarta has you covered. From a refreshing swimming pool to a well-equipped fitness center, there's plenty to keep you entertained and relaxed during your stay.
  • Swimming Pool:

    Take a dip in the hotel's outdoor swimming pool, perfect for a refreshing swim or simply lounging by the water. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Center:

    Stay in shape during your travels at the hotel's fitness center, featuring a range of cardio and weight-training equipment. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Prices vary depending on the treatment. Open daily from 10:00 AM to 10:00 PM.
  • Restaurant:

    Enjoy delicious meals at the hotel's on-site restaurant, serving a variety of local and international cuisine.
  • Kids' Club:

    Keep the little ones entertained at the hotel's Kids' Club, offering a range of activities and games. Open on weekends and holidays.

Hotel Buffet or Restaurant/Cafe in Hotel Tentrem Jakarta

Craving a delicious meal or a quick caffeine fix? Hotel Tentrem Jakarta boasts a variety of dining options, including a hotel buffet, restaurant, and cafe. Whether you're in the mood for local Indonesian cuisine or international fare, you'll find something to satisfy your taste buds.
  • The Restaurant:

    This all-day dining restaurant offers a buffet breakfast, lunch, and dinner, featuring a wide selection of dishes from around the world. The buffet breakfast is priced at approximately SGD 25 per person. Open from 6:00 AM to 10:00 PM.
  • The Cafe:

    Stop by The Cafe for a quick coffee, pastry, or light meal. They also offer a selection of sandwiches and salads. Open from 7:00 AM to 11:00 PM.

Hotel Tentrem Jakarta Airport pickups and How to Book

Need a convenient hotel to airport transfer? Hotel Tentrem Jakarta offers airport pick-up services to make your arrival and departure as smooth as possible. Booking a hotels with airport shuttle can save you time and hassle. To arrange for an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You'll need to provide your flight details, including your arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport and take you directly to the hotel.

Nearby MRT Station & Bus Stops

Navigating Tangerang Selatan using public transport is easy with several MRT and bus stops nearby. Knowing the nearest MRT station and nearby bus station can make getting around a breeze.
  • Lebak Bulus Grab Station (MRT):

    Located approximately 5 km from the hotel. You can purchase MRT tickets or use a multi-trip card, available at the station.
  • Pondok Pinang (Bus Stop):

    Located approximately 1 km from the hotel. TransJakarta buses serve this stop. You'll need a TransJakarta card to ride the bus, which can be purchased at designated vending machines or convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Tangerang Selatan offers a variety of nearby places to go that are perfect for kids and adults alike. From theme parks to zoos, there's plenty of stuff to see nearby.
  • Ocean Park BSD City:

    A water park with slides, pools, and other aquatic attractions. Located approximately 10 km from the hotel. Entry price: SGD 15 per person.
  • Dunia Fantasi (Dufan):

    A popular theme park with thrilling rides and attractions. Located in North Jakarta, approximately 30 km from the hotel. Entry price: SGD 25 per person.
  • Ragunan Zoo:

    Home to a wide variety of animals from around the world. Located in South Jakarta, approximately 20 km from the hotel. Entry price: SGD 5 per person.
  • KidZania Jakarta:

    An interactive edutainment center where kids can role-play different professions. Located in Pacific Place Mall, approximately 15 km from the hotel. Entry price: SGD 20 per child.
  • Taman Mini Indonesia Indah (TMII):

    A cultural park showcasing the diversity of Indonesia's provinces. Located in East Jakarta, approximately 25 km from the hotel. Entry price: SGD 10 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Hotel Tentrem Jakarta (Tangerang Selatan)

Exploring the local food scene is a must when visiting Tangerang Selatan. You'll find a wide variety of nearby dining options, from trendy cafes to traditional local restaurants. Discover the best food eatiries near me.

Cafes/Restaurants:

  • Common Grounds:

    A popular cafe known for its specialty coffee and brunch dishes.
  • GIOI:

    A restaurant serving modern Indonesian cuisine with a focus on fresh ingredients.
  • Lewis & Carroll Tea:

    A tea house offering a wide selection of teas and light bites.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings, a classic Indonesian dish.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Gado-Gado:

    A vegetable salad with peanut sauce dressing.
  • Ketoprak:

    A vegetarian dish made with tofu, rice noodles, and peanut sauce.
  • Martabak:

    A sweet or savory pancake filled with various ingredients.

Shopping places near Hotel Tentrem Jakarta (Tangerang Selatan)

Shopaholics rejoice! Tangerang Selatan offers a variety of nearby shopping destinations, from modern malls to traditional markets. Find the best dept stores near me and indulge in some retail therapy.
  • Pondok Indah Mall:

    A large shopping mall with a wide variety of international and local brands.
  • Bintaro Jaya Xchange Mall:

    A modern mall with a focus on lifestyle and entertainment.
  • Cilandak Town Square:

    A smaller mall with a more relaxed atmosphere, featuring a mix of shops and restaurants.

Other Places to Stay Near Hotel Tentrem Jakarta

Looking for alternative accommodations in the area? Tangerang Selatan offers a range of options, from luxury hotels to budget-friendly guesthouses. Find the best hotel nearby to suit your needs.

Luxury/5-6 Star Hotels Nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    A luxurious hotel with stunning city views and world-class amenities.
  • JW Marriott Hotel Jakarta:

    A sophisticated hotel with a range of dining options and a relaxing spa.
  • The Langham, Jakarta:

    A stylish hotel with elegant rooms and exceptional service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Mercure Jakarta Simatupang:

    A modern hotel with comfortable rooms and a convenient location.
  • Aston Priority Simatupang Hotel & Conference Center:

    A well-equipped hotel with a range of facilities for business and leisure travelers.
  • Swiss-Belhotel Pondok Indah:

    A stylish hotel with a rooftop pool and a variety of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Amaris Hotel Lebak Bulus:

    A budget-friendly hotel with clean and comfortable rooms.
  • Pop! Hotel BSD City:

    A colorful and modern hotel with a focus on value.
  • favehotel Cilanda:

    A simple and stylish hotel with a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Hotel Tentrem Jakarta? With its convenient location, modern amenities, and comfortable accommodations, it's the perfect choice for your next trip to Tangerang Selatan. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to experience all that this fantastic hotel has to offer. Book your room booking now through Traveloka and enjoy a seamless and hassle-free booking experience. book cheap hotels in Indonesia cheap hotels nearby

All facilities in Hotel Tentrem Jakarta

Bar, Cafe and Lounge Hotel Tentrem Jakarta
Bar, Cafe and Lounge
Swimming Pool Hotel Tentrem Jakarta
Swimming Pool
Fitness Center Hotel Tentrem Jakarta
Fitness Center
Functional Hall Hotel Tentrem Jakarta
Functional Hall
Common Space Hotel Tentrem Jakarta
Common Space

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Cafe
  • Continental breakfast
  • Gluten-free meals
  • No alcohol
  • Snacks
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Business centre

In-room Facilities

  • Bathrobe
  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Shops
  • Supermarket

Kids and Pets

  • CRIBS
  • Highchairs

Connectivity

  • INTERNATIONAL_CALL
  • Free WiFi

Family-friendly Facilities

  • Kids club

Transportation

  • Valet parking (surcharge)

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Tentrem Jakarta

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Deposit

Deposit IDR 1,000,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Tentrem Jakarta
200
Number of floors in Hotel Tentrem Jakarta
20
Another facilities in Hotel Tentrem Jakarta
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in Hotel Tentrem Jakarta

What is normal check-in & check-out time at Hotel Tentrem Jakarta?
The standard check-in time at Hotel Tentrem Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Tentrem Jakarta provide breakfast?
Yes, Hotel Tentrem Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Tentrem Jakarta
Hotel Tentrem Jakarta has a 5.0-star rating.
How many floors does Hotel Tentrem Jakarta have?
Hotel Tentrem Jakarta has 20.
How many rooms are available at Hotel Tentrem Jakarta
Hotel Tentrem Jakarta has 200.
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More Reviews from Other Guests in Hotel Tentrem Jakarta

Overall Ratings & Reviews Hotel Tentrem Jakarta

Traveloka (186)
Other sources (4)
9.4
Exceptional
From 186 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.1

Location

9.3

Service and Facilites

9.3

People often mention about Hotel Tentrem Jakarta
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Bedroom (32)
Room Space (28)
Bathroom (27)
Variety (27)
Staff Friendliness (26)
Taste (24)
Ambiance (23)
Hotel Area (23)
Surroundings (22)
Family Friendly (18)
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Traveler Reviews Hotel Tentrem Jakarta

Number of reviews per page
20
40
Customer reviews
Iwan S.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
If you enjoy culinary delights, this hotel is one that can provide favorite foods from various regions and is a must-try.
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Febe K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 day(s) ago
There are 3 crucial points that they need to improve & taking seriously: 1. Kids club safety: No clear house rules, no supervisor . There are a lot of older kids ranging of age 7-10 often play in very rude manner toward younger kids. My son got hit by ball pool that thrown by 4 kids of age 10-ish, another time he was blocked when he was walking inside of tunnel heading to a slide. He got scared and very mad. This kind of bullying act by older kids that were not supervised by their parents is actually happen in so called 5 stars hotel & not made aware and not stopped by hotel management 2. Venue option for hotel guests: During weekend which commonly lot of event happened, Tentrem Jakarta rented their Tirta lounge in lobby area 6th floor that is already small enough compared to Tentrem Semarang (which if you stay in hotel and imagine if all resto /cafe is rented then you have no choice but to stay in your room on Saturday evening- which is so ridiculous considering their peak occupancy rate also happens on weekend!). Peak crowd = no place to hangout 3. Room cleanliness: we stayed in premiere corner king which has drop ceiling and i’m not sure if they properly dusted as i had nasal congestion during my stay which commonly cause by dust allergy
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S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
I got a room not far from a wedding reception, which was quite noisy until a little past 9 pm, even though I'd chosen a more expensive room at the end! The only real drawback was the access for vehicles entering and disembarking in the lobby. It was too narrow. It was very far from the tranquil atmosphere of Yogyakarta. We wouldn't recommend it.
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I***a
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Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
I love the spacious room n breakfast here...
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Nita A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Had a great first-time experience at Tentrem Jakarta! The staff were very friendly & helpful.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.0
/10
Reviewed 2 week(s) ago
For a 5-star hotel with the same price standard as other 5-star hotels around Tangerang, it is still inferior to others. The receptionist at check-in was less informative, there is no children's pool, the staff was less than efficient in cleaning the pool and seating after it rained.
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Vhii
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
First time staycation at this hotel, the check-in process was fast and I got a room before 2 am, I asked for late check-out and was given until 12.30. The room is comfortable, smart TV, cold AC. Near Living World Mall. I tried the coffee, it was all weak. But the croissant at Populico is delicious. For breakfast, it's okay, but what surprised me was when I asked for soto hj mamat, the meat in the bowl was taken with very, very small pieces, it was really too bad, the broth was also given a little bit. When I asked for more meat, they only gave me the initial amount in the bowl. Don't be that stingy, I want to take it and ask for more, I'm lazy
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff was very helpful and kind during our stay. Overall, worth the price.
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sinsanta
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
nice to stay with family.... like home en feel so good en happy. Gbu
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staffs are very friendly and helpful. On the second day, we needed late check-out and without a long process, they gave us more time to pack and get ready. The hotel room and surroundings are very comfy, clean, and super recommended.
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h***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Hotel Tentrem really has classy service
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Aldmond A.
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Beautiful room, amazing amenities, and delicious breakfast. For the price you're getting your money's worth
1 people find it helpful
J***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
Everything was fine, except for the hospitality and service at the restaurant. When I checked in, I was asked about breakfast hours, and I chose 6-8, with the check-in staff confirming that it was okay to wait past that time. The next morning, I arrived at the restaurant at 7:50 and was told I could only stay until 9:00. I asked why the check-in staff hadn't informed me of this. They simply smiled (with an arrogant expression) and offered no apology. My family usually eats breakfast in less than 45 minutes, but I regretted the lack of information at check-in, and the lack of apology from the staff for the missed information. Secondly, I asked another staff member for a glass of apple juice for my child. The staff member, who was standing on the sidelines (doing nothing), informed me that the juice was available in the next room, but made no effort to bring it to my table. For a hotel with a rate of 2.5 million per night, it is confirmed that it will lose in terms of service to the Res*nda Hotel owned by the P*dma Group (with a lower rate than this Tentrem Hotel).
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1 people find it helpful
Felicia M. U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel was marvelous, staffs were amazing, breakfast, afternoon tea, and supper before dinner were impeccable.
1 people find it helpful
dian a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Every detail was perfect – super comfortable room, delicious food, and a truly homey vibe. Plus, there was a sweet little birthday celebration from the hotel 🎂🥂 Thank you for the lovely birthday compliment! 💖 Definitely will come back! #TentremExperience #BirthdayStaycation
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2 people find it helpful
d***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
It's always fun to stay at the Tentrem Hotel (whether in Jakarta or Jogja) but it's a shame this time I was disappointed with the breakfast which was divided into two places and the time had to be booked first whether I wanted to go to one place or the other. The menu also lacked variety at the impromptu place. It seems like we need to think again about how to be comfortable and be able to enjoy breakfast because Tentrem is famous for its comfortable and varied restaurants.
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3 people find it helpful
Vidyapati W. M.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 13 week(s) ago
Suggests a more aged tenant friendly bathroom
1 people find it helpful
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 14 week(s) ago
The food is not fresh and the drinking water glass smells fishy.
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3 people find it helpful
gabriella m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
This was my 3rd stay at Hotel Tentrem Jakarta, and once again, they have amazed me and made me want to return every time. The room was beautifully decorated for my mom, with thoughtful welcome presents and heartfelt cards that truly touched us. We were even upgraded to a more spacious room, giving us more space to relax and cuddle as a family, such a sweet gesture! I am beyond grateful to the Duty Manager, as well as Mbak Indira, Mbak Shada, Mbak Clara, Mbak Rere, Ryu for their warmth and genuine care. Thank you for making every member of my family feel so happy and at home during our stay. You all truly work with your hearts and deserve all the appreciation! And a special hello to our lovely Mbak Raisya at the egg station, who made my daughter feel extra special with a delicious French toast just for her. We can’t wait to come back to this beautiful and heartwarming hotel! ❤️
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V***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Great Hotel Services ...........
2 people find it helpful
Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Tentrem Jakarta

Traveloka (186)
Other sources (4)
9.4
Exceptional
From 186 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.1

Location

9.3

Service and Facilites

9.3

People often mention about Hotel Tentrem Jakarta
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Bedroom (32)
Room Space (28)
Bathroom (27)
Variety (27)
Staff Friendliness (26)
Taste (24)
Ambiance (23)
Hotel Area (23)
Surroundings (22)
Family Friendly (18)
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Traveler Reviews Hotel Tentrem Jakarta

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40
Customer reviews
Iwan S.
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Transit
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10.0
/10
Reviewed 3 day(s) ago
If you enjoy culinary delights, this hotel is one that can provide favorite foods from various regions and is a must-try.
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Febe K.
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Staycation
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8.1
/10
Reviewed 4 day(s) ago
There are 3 crucial points that they need to improve & taking seriously: 1. Kids club safety: No clear house rules, no supervisor . There are a lot of older kids ranging of age 7-10 often play in very rude manner toward younger kids. My son got hit by ball pool that thrown by 4 kids of age 10-ish, another time he was blocked when he was walking inside of tunnel heading to a slide. He got scared and very mad. This kind of bullying act by older kids that were not supervised by their parents is actually happen in so called 5 stars hotel & not made aware and not stopped by hotel management 2. Venue option for hotel guests: During weekend which commonly lot of event happened, Tentrem Jakarta rented their Tirta lounge in lobby area 6th floor that is already small enough compared to Tentrem Semarang (which if you stay in hotel and imagine if all resto /cafe is rented then you have no choice but to stay in your room on Saturday evening- which is so ridiculous considering their peak occupancy rate also happens on weekend!). Peak crowd = no place to hangout 3. Room cleanliness: we stayed in premiere corner king which has drop ceiling and i’m not sure if they properly dusted as i had nasal congestion during my stay which commonly cause by dust allergy
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S***o
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Staycation
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9.1
/10
Reviewed 4 day(s) ago
I got a room not far from a wedding reception, which was quite noisy until a little past 9 pm, even though I'd chosen a more expensive room at the end! The only real drawback was the access for vehicles entering and disembarking in the lobby. It was too narrow. It was very far from the tranquil atmosphere of Yogyakarta. We wouldn't recommend it.
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I***a
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Transit
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10.0
/10
Reviewed 5 day(s) ago
I love the spacious room n breakfast here...
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Nita A.
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Staycation
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9.7
/10
Reviewed 2 week(s) ago
Had a great first-time experience at Tentrem Jakarta! The staff were very friendly & helpful.
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A***a
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Staycation
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7.0
/10
Reviewed 2 week(s) ago
For a 5-star hotel with the same price standard as other 5-star hotels around Tangerang, it is still inferior to others. The receptionist at check-in was less informative, there is no children's pool, the staff was less than efficient in cleaning the pool and seating after it rained.
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Vhii
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Staycation
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8.5
/10
Reviewed 2 week(s) ago
First time staycation at this hotel, the check-in process was fast and I got a room before 2 am, I asked for late check-out and was given until 12.30. The room is comfortable, smart TV, cold AC. Near Living World Mall. I tried the coffee, it was all weak. But the croissant at Populico is delicious. For breakfast, it's okay, but what surprised me was when I asked for soto hj mamat, the meat in the bowl was taken with very, very small pieces, it was really too bad, the broth was also given a little bit. When I asked for more meat, they only gave me the initial amount in the bowl. Don't be that stingy, I want to take it and ask for more, I'm lazy
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Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
The staff was very helpful and kind during our stay. Overall, worth the price.
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sinsanta
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Staycation
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8.5
/10
Reviewed 4 week(s) ago
nice to stay with family.... like home en feel so good en happy. Gbu
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
The staffs are very friendly and helpful. On the second day, we needed late check-out and without a long process, they gave us more time to pack and get ready. The hotel room and surroundings are very comfy, clean, and super recommended.
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h***o
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
Hotel Tentrem really has classy service
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Aldmond A.
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Staycation
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9.7
/10
Reviewed 7 week(s) ago
Beautiful room, amazing amenities, and delicious breakfast. For the price you're getting your money's worth
1 people find it helpful
J***y
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Leisure
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6.9
/10
Reviewed 8 week(s) ago
Everything was fine, except for the hospitality and service at the restaurant. When I checked in, I was asked about breakfast hours, and I chose 6-8, with the check-in staff confirming that it was okay to wait past that time. The next morning, I arrived at the restaurant at 7:50 and was told I could only stay until 9:00. I asked why the check-in staff hadn't informed me of this. They simply smiled (with an arrogant expression) and offered no apology. My family usually eats breakfast in less than 45 minutes, but I regretted the lack of information at check-in, and the lack of apology from the staff for the missed information. Secondly, I asked another staff member for a glass of apple juice for my child. The staff member, who was standing on the sidelines (doing nothing), informed me that the juice was available in the next room, but made no effort to bring it to my table. For a hotel with a rate of 2.5 million per night, it is confirmed that it will lose in terms of service to the Res*nda Hotel owned by the P*dma Group (with a lower rate than this Tentrem Hotel).
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1 people find it helpful
Felicia M. U.
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Staycation
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8.5
/10
Reviewed 8 week(s) ago
The hotel was marvelous, staffs were amazing, breakfast, afternoon tea, and supper before dinner were impeccable.
1 people find it helpful
dian a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Every detail was perfect – super comfortable room, delicious food, and a truly homey vibe. Plus, there was a sweet little birthday celebration from the hotel 🎂🥂 Thank you for the lovely birthday compliment! 💖 Definitely will come back! #TentremExperience #BirthdayStaycation
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2 people find it helpful
d***e
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
It's always fun to stay at the Tentrem Hotel (whether in Jakarta or Jogja) but it's a shame this time I was disappointed with the breakfast which was divided into two places and the time had to be booked first whether I wanted to go to one place or the other. The menu also lacked variety at the impromptu place. It seems like we need to think again about how to be comfortable and be able to enjoy breakfast because Tentrem is famous for its comfortable and varied restaurants.
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3 people find it helpful
Vidyapati W. M.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 13 week(s) ago
Suggests a more aged tenant friendly bathroom
1 people find it helpful
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 14 week(s) ago
The food is not fresh and the drinking water glass smells fishy.
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3 people find it helpful
gabriella m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
This was my 3rd stay at Hotel Tentrem Jakarta, and once again, they have amazed me and made me want to return every time. The room was beautifully decorated for my mom, with thoughtful welcome presents and heartfelt cards that truly touched us. We were even upgraded to a more spacious room, giving us more space to relax and cuddle as a family, such a sweet gesture! I am beyond grateful to the Duty Manager, as well as Mbak Indira, Mbak Shada, Mbak Clara, Mbak Rere, Ryu for their warmth and genuine care. Thank you for making every member of my family feel so happy and at home during our stay. You all truly work with your hearts and deserve all the appreciation! And a special hello to our lovely Mbak Raisya at the egg station, who made my daughter feel extra special with a delicious French toast just for her. We can’t wait to come back to this beautiful and heartwarming hotel! ❤️
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V***a
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Staycation
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10.0
/10
Reviewed 15 week(s) ago
Great Hotel Services ...........
2 people find it helpful
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