Are there any parking spots at Hotel Utami ?

Yes: Yes, there are parking spots at Hotel Utami

What do past guests say about Hotel Utami?

Hotel Utami is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

SGD | EN

Support

Search Hotels

Hotel Utami

Name: Hotel Utami
Address: Jl. Raya Juanda Selatan , Gedangan, Surabaya, Jawa Timur, Indonesia, 61253, Jl. Raya Juanda Selatan, Jawa Timur, 61253, Indonesia
Rating: 8

Hotels

Preferred Partner Plus

8.0

/10

Very Good

1,101 reviews

What Guests Say About Their Stay

Bedroom (13)

Room Space (12)

Staff Friendliness (11)

Bathroom (11)

Kholiq

10.0

/ 10

Very pleasant. The room is spacious and clean. Even can upgrade the upper type room without additional cost. My family and I took 2 rooms. The children are also satisfied. Ready to stay overnight again. 👍.

See original

sugeng

8.5

/ 10

Convenient and close to the airport surabaya juanda

See original

Krisna M.

9.1

/ 10

The hotel is clean and tidy. waitress friendly

See original

sholeh sholeh

8.5

/ 10

For business affairs is very appropriate. good service

See original

Nanang E. S.

9.7

/ 10

Good service, breakfast is also okay

See original

In the Area

See Map

Jl. Raya Juanda Selatan , Gedangan, Surabaya, Jawa Timur, Indonesia, 61253

Main Facilities

Restaurant

24-Hour Front Desk

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Hotel Utami is located in area / city Gedangan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Speed up your search by choosing what you need

Price Display

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Hotel Utami

Jl. Raya Juanda Selatan , Gedangan, Surabaya, Jawa Timur, Indonesia, 61253

Discover More Places

Discover More About Hotel Utami

Location

Hotel Utami is located in area / city Gedangan.

About Hotel Utami

Whether you are planning an event or other special occasions, Hotel Utami is a great choice for you with a large and well-equipped function room to suit your requirements.

Hotel Utami is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

Have fun with various entertaining facilities for you and the whole family at Hotel Utami, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Utami.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Utami exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Utami is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Utami is the right place to stay.

All facilities in Hotel Utami

Lobby

Exterior

Bedroom

Others

Restaurant

Public Facilities

Coffee shop
Elevator
24-hour room service
Restaurant
Room service
WiFi in public area

In-room Facilities

Desk
Shower
TV

Hotel Services

24-hour Receptionist
Laundry service
Luggage storage

Connectivity

LAN Internet

Business Facilities

Meeting facilities

Accommodation Policy & General Information in Hotel Utami

Important Note

In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Hotel Utami	110
Number of floors in Hotel Utami	4
Another facilities in Hotel Utami	Coffee shop, 24-hour room service, Room service, WiFi in public area, Desk

Frequently asked question in Hotel Utami

What are available facilities at Hotel Utami?

There are top facilites at Hotel Utami such as Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Utami?

The standard check-in time at Hotel Utami is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Utami

Hotel Utami has a 3.0-star rating.

How many floors does Hotel Utami have?

Hotel Utami has 4.

How many rooms are available at Hotel Utami

Hotel Utami has 110.

See All

More Reviews from Other Guests in Hotel Utami

Overall Ratings & Reviews Hotel Utami

Traveloka (1,101)

8.0

Very Good

From 1,101 reviews

Provided by travelers on

Cleanliness

7.9

Room Comfort

7.9

Meal

7.9

Location

8.2

Service and Facilites

8.0

People often mention about Hotel Utami

All

Staff Friendliness (12)

Bedroom (12)

Room Space (10)

Accessibility (9)

Bathroom (9)

Ambiance (8)

Hotel Area (8)

Wifi (7)

Check-in/out Time (7)

In-room Dining (7)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Utami

Number of reviews per page

Customer reviews

Verified Traveler

10.0

/10

Reviewed 9 week(s) ago

Very comfortable, can re-order... Only the AC is not cold enough because the room is large

See original

Find this review helpful?

Accommodation's Reply

06 Oct 2025

Warm greetings from Utami Hotel Juanda. Thank you for taking the time to tell us about your experience staying at Utami Hotel Juanda. On behalf of Utami Hotel Management, we would like to thank you for your positive feedback and positive impression. We hope that Utami Hotel Juanda will continue to be your preferred choice for accommodation with your family or on every business trip. Your suggestions and support are very useful for the success of Utami Hotel Juanda. Best regards. Utami Hotel Management

See original

sugiono

Transit

8.5

/10

Reviewed 20 week(s) ago

It used to be the best-selling hotel in its time... now it's deserted... come on Utami, move forward and be enthusiastic...

See original

1 people find it helpful

Accommodation's Reply

06 Aug 2025

Dear Mr. Sugiono, Warm greetings from Utami Hotel Juanda. Thank you for taking the time to tell us about your experience staying at Utami Hotel Juanda. On behalf of Utami Hotel Management, we would like to thank you for your positive feedback and positive impression. We hope that Utami Hotel Juanda will remain your preferred choice for accommodation with your family or on every business trip. Your suggestions and support are very useful for the success of Utami Hotel Juanda. Best regards. Utami Hotel Management

See original

j***i

Business

10.0

/10

Reviewed 27 week(s) ago

nice big hotel suitable for tour or group

See original

Find this review helpful?

Accommodation's Reply

27 May 2025

Dear Sir/Madam. Warm greetings from Utami Hotel Juanda. Thank you for taking the time to tell us about your stay at Utami Hotel Juanda. On behalf of Utami Hotel Management, we would like to thank you for your good rating and positive impression. We hope that Utami Hotel Juanda will remain your choice to stay with your family or on every business trip. Your suggestions and support are very useful for the success of Utami Hotel Juanda. Best Regards. Utami Hotel Management

See original

E***h

Transit

10.0

/10

Reviewed 29 week(s) ago

Nice place, close to the airport, nice food (I order Rawon). The room is ok, too. I recommend to stay at Hotel Utami again when transiting in Surabaya.

Find this review helpful?

Accommodation's Reply

16 May 2025

See original

B***g

5.6

/10

Reviewed 33 week(s) ago

scary ......................

See original

1 people find it helpful

Accommodation's Reply

21 Apr 2025

Dear Sir/Madam. Warm greetings from Utami Hotel Juanda. Thank you for taking the time to tell us about your experience staying at Utami Hotel Juanda. On behalf of Utami Hotel Management, we would like to thank you for your feedback. If you would please help us by showing the reservation on what date and the room type as our evaluation material. Your suggestions and support are very useful for the success of Utami Hotel Juanda. Best regards. Utami Hotel Management

See original

I***a

9.6

/10

Reviewed 36 week(s) ago

I just wonder why there is only one breakfast quota, even though there are two of us. The reason the hotel pays for one is strange.

See original

2 people find it helpful

Accommodation's Reply

04 Apr 2025

See original

M***d

Transit

10.0

/10

Reviewed 37 week(s) ago

Hotel staff starting from welcoming guests, receptionists, room service are very 👍

See original

Find this review helpful?

Accommodation's Reply

24 Mar 2025

Dear Sir/Madam. Warmest Greetings from Utami Hotel Juanda. Thank you for taking the time to tell us about your stay at Utami Hotel Juanda. On behalf of Utami Hotel Management, we would like to thank you for your positive feedback and positive impression. We hope that Utami Hotel Juanda will remain your choice to stay with your family or on every business trip. Your suggestions and support are very useful for the success of Utami Hotel Juanda. Best Regards. Utami Hotel Management.

See original

D***i

6.9

/10

Reviewed 38 week(s) ago

The room is very big, spacious, but the amenities are incomplete. There are no glasses and thermoses of hot water, no tea or coffee sachets. A big hotel like Utami Hotel should be provided.

See original

2 people find it helpful

Accommodation's Reply

14 Mar 2025

Dear Sir/Madam. Warm Greetings from Utami Hotel Juanda. Thank you for taking the time to tell us about your experience staying at Utami Hotel Juanda. On behalf of Utami Hotel Management, we would like to thank you for your good rating and positive impression. We hope that Utami Hotel Juanda will remain your choice to stay with your family or on every business trip. Your suggestions and support are very useful for the success of Utami Hotel Juanda. Best Regards. Utami Hotel Management.

See original

R***e

Staycation

9.4

/10

Reviewed 43 week(s) ago

the hotel is comfortable and clean. classic European style. I thought it was quiet. because there weren't many people passing by, it turned out the front and side rooms were full. super comfortable rooms. near the international airport.

See original

2 people find it helpful

Accommodation's Reply

07 Feb 2025

See original

M***t

Leisure

9.4

/10

Reviewed 46 week(s) ago

The hotel rooms and surroundings are clean and spacious, only quiet since covid 19

See original

Find this review helpful?

Accommodation's Reply

30 Jan 2025

See original

S***S

8.5

/10

Reviewed 47 week(s) ago

Recommended, close to International Airport

See original

1 people find it helpful

Accommodation's Reply

30 Jan 2025

Dear Sir/Madam. Warmest Greetings from Utami Hotel Juanda. Thank you for taking the time to tell us about your experience staying at Utami Hotel Juanda. On behalf of Utami Hotel Management, we would like to thank you for your good rating and positive impression. We hope that Utami Hotel Juanda will remain your choice to stay with your family or on every business trip. Your suggestions and support are very useful for the success of Utami Hotel Juanda. Best Regards. Utami Hotel Management.

See original

S***i

8.2

/10

Reviewed 48 week(s) ago

Hotel staff is friendly and check in time is fast.

See original

Find this review helpful?

Accommodation's Reply

31 Dec 2024

Hi sis, thank you for your good review :) We are very happy if you like Hotel Utami Juanda :) We look forward to your next visit.

See original

A***s

Business

9.7

/10

Reviewed 49 week(s) ago

The hotel staff is friendly and very helpful with the check-in process etc.

See original

Find this review helpful?

Accommodation's Reply

31 Dec 2024

Hi sis, thank you for your good review :) We are very happy if you like Hotel Utami Juanda :) We look forward to your next visit.

See original

D***y

Transit

10.0

/10

Reviewed 50 week(s) ago

The hotel staff is friendly and the food menu ordered is delicious and well presented.

See original

1 people find it helpful

Accommodation's Reply

27 Dec 2024

Thank you, Sir/Madam, for trusting Utami Hotel as a place to stay with your family or for your business trip. May you always be healthy and await your return.

See original

DIAN P. N.

Business

9.1

/10

Reviewed 53 week(s) ago

If possible, there should be breakfast and a water heater, but there really isn't one in the room.

See original

3 people find it helpful

Accommodation's Reply

13 Dec 2024

Thank you Sir/Madam for your review. Thank you for your support and encouragement for the good of Hotel Utami management.

See original

sutarno

Business

10.0

/10

Reviewed 54 week(s) ago

clean and comfortable room, so you can sleep soundly strategic location near the airport it's really great....👍👍👍

See original

1 people find it helpful

Accommodation's Reply

22 Nov 2024

Good evening Mr. Sutarno, thank you for your kind review :). We are very happy if you feel satisfied during your stay at Hotel Utami :). Thank you for staying at Hotel Utami. We look forward to your return :)

See original

J***h

Transit

10.0

/10

Reviewed 57 week(s) ago

Friendly hotel staff, close access to the airport and shopping centers and there are bonuses too 😍

See original

Find this review helpful?

Accommodation's Reply

06 Nov 2024

Good afternoon Sir/Madam, thank you for your kind review:). We are very happy if you are satisfied during your stay at Hotel Utami:). Thank you for staying at Hotel Utami. We look forward to your return:).

See original

Kholiq

10.0

/10

Reviewed 58 week(s) ago

See original

Find this review helpful?

Accommodation's Reply

06 Nov 2024

Good Afternoon Mr. Kholiq, thank you for your kind review:). We are very happy if you feel satisfied during your stay at Hotel Utami:). Thank you for staying at Hotel Utami. We look forward to your return:).

See original

Sarah P. G.

9.4

/10

Reviewed 60 week(s) ago

Satisfactory facilities. Suitable for me who often go back and forth to Surabaya and need to quickly find a comfortable place to stay and with easy access to the airport.

See original

Find this review helpful?

Accommodation's Reply

16 Oct 2024

See original

r***i

Business

10.0

/10

Reviewed 60 week(s) ago

For those looking for a stay experience with a classic atmosphere, good service and quite spacious rooms, we recommend trying to stay here.

See original

Find this review helpful?

Accommodation's Reply

11 Oct 2024

See original

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.