ibis Gading Serpong

Hotels
8.5
/10
Very Good
4,131 reviews

What Guests Say About Their Stay

Staff Friendliness (47)
Bedroom (43)
Accessibility (39)
Room Space (37)
daudy r.
9.7
/ 10
Good hotel, nice area. Near by Summarecon Mall Serpong and restaurants.
Angelita Sisanti
9.7
/ 10
Comfortable room, strategic, friendly service, everything all is the best.
Yuluanto Yuluanto
9.4
/ 10
Good services, comfortable room
Nelson
9.4
/ 10
Good hotel, good hospitality, good service
Lucas Aris
10.0
/ 10
Comfotable and clean hotel for stay
In the Area
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Jalan Boulevard Gading Serpong, Blok M5 no. 19, Serpong, Gading Serpong, Tangerang, Banten, Indonesia, 15810

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Staying at ibis Gading Serpong is a good choice when you are visiting Gading Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around ibis Gading Serpong

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Jalan Boulevard Gading Serpong, Blok M5 no. 19, Serpong, Gading Serpong, Tangerang, Banten, Indonesia, 15810
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Discover More About ibis Gading Serpong

What You Might Like - All About Ibis Gading Serpong

Ibis Gading Serpong consistently receives rave reviews for its comfortable and modern rooms. Guests frequently praise the friendly and helpful staff, always ready with a smile and assistance. The hotel's convenient location, close to shopping malls and restaurants, is a major plus for many visitors. Families particularly appreciate the family-friendly atmosphere and available amenities. Overall, Ibis Gading Serpong offers excellent value for money, making it a popular choice for both leisure and business travellers.

One of the hotel's most popular features is its inviting swimming pool, perfect for a refreshing dip after a day of exploring. The hotel restaurant offers a delicious selection of both local and international cuisine, catering to diverse tastes. Many guests highlight the cleanliness and well-maintained condition of the hotel, contributing to a pleasant and relaxing stay. The efficient and hassle-free check-in and check-out processes are also frequently mentioned in positive feedback.

In short, Ibis Gading Serpong provides a fantastic stay experience. The combination of comfortable rooms, excellent service, and convenient location makes it a top choice for travellers. Book your stay today and experience the warmth and hospitality for yourself!

Concept & Design Ibis Gading Serpong

Ibis Gading Serpong boasts a contemporary design, focusing on functionality and comfort. The hotel's aesthetic is clean and modern, creating a relaxing and inviting atmosphere. The design prioritises practicality, ensuring guests have everything they need for a comfortable stay without unnecessary clutter. While not explicitly designed by a famous architect, the hotel's design reflects current trends in modern hotel aesthetics.

Stepping into the hotel lobby, you're greeted by a bright and airy space. The reception desk is welcoming and efficient, and comfortable seating areas are scattered throughout, perfect for relaxing with a book or catching up on emails. The overall ambiance is calm and sophisticated, setting the tone for a pleasant stay. Natural light floods the lobby, enhancing the feeling of spaciousness and creating a cheerful atmosphere.

Different Hotel Room Types Available in Ibis Gading Serpong

Choosing the right

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit your needs, from budget-friendly options to more spacious suites. Consider your preferences when selecting from our

categories of hotel rooms

and

different hotel room types

.

  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Available in smoking and non-smoking options. No bathtub or bidet.
  • Superior Room:

    Slightly larger than the Standard Room, offering more space and potentially a better view. Smoking and non-smoking options available. No bathtub or bidet.
  • Family Room:

    Designed to accommodate families, these rooms offer extra space and may include additional beds. Non-smoking only. No bathtub or bidet.

Please note: Ibis Gading Serpong is not currently pet-friendly.

Unique Hotel Facilities in Ibis Gading Serpong

Ibis Gading Serpong offers a range of

hotel facilities

designed to enhance your stay. From relaxing amenities to convenient services, we aim to provide everything you need for a comfortable and enjoyable experience. Explore our

hotel with pool

and other fantastic features.

  • Swimming Pool:

    A refreshing pool, perfect for a relaxing swim. Open from 7 am to 9 pm.
  • Fitness Centre:

    Stay active during your stay with our well-equipped gym. Open 24 hours.
  • 24-Hour Reception:

    Our friendly staff are available around the clock to assist you with any needs.

Hotel Buffet or Hotel Restaurant / Cafe Available in Ibis Gading Serpong

Satisfy your hunger with our diverse dining options. From a delicious

hotel buffet

to a relaxing meal at our

hotel restaurant

or a quick bite at our

hotel cafe

, we cater to all tastes and budgets. Explore our culinary offerings and discover your favourite dishes.

  • The Restaurant:

    Offers a varied menu of international and Indonesian cuisine. Open for breakfast, lunch, and dinner. Prices vary depending on the dish, typically ranging from £5-£15 per person.
  • The Cafe:

    A casual spot for coffee, pastries, and light snacks. Open from 7 am to 10 pm.

Please note that a buffet breakfast is included in the room rate.

Easy Access from and to Airport

Reaching Ibis Gading Serpong from the airport is straightforward. Several options are available, making your journey convenient and stress-free. Consider these

hotel transfer

options for a smooth arrival and departure. We also offer

transfer from airport to hotel

and

hotel to airport transfer

services.

  • Taxi:

    Readily available outside the airport. The journey takes approximately [Insert approximate travel time].
  • Ride-hailing apps:

    Convenient and affordable options like Grab and Gojek are readily available.

The hotel does not currently offer a dedicated airport shuttle service.

Nearby MRT Station & Bus Stops Nearby

Ibis Gading Serpong enjoys excellent public transport links. For easy access to other parts of the city, utilise the nearby

MRT nearby

and bus services. Find your way around easily with these convenient

nearby MRT station

and

nearby bus station

options.

  • Nearest MRT Station:

    [Insert MRT station name], approximately [Insert distance] from the hotel.
  • Nearest Bus Stop:

    [Insert bus stop name], approximately [Insert distance] from the hotel.

Payment for public transport can be made using various methods, including cash and electronic payment systems. Information on specific cards and purchasing locations is available at the stations.

Nearby Attractions / Landmarks for Family / Kid Friendly Near Ibis Gading Serpong

Discover a wealth of exciting

nearby attractions

and

nearby activities

perfect for families. Explore

nearby sightseeing places

and

things to see nearby

, creating unforgettable memories. Enjoy

nearby places to go

and

places to visit nearby

.

  • [Attraction 1 Name]:

    [Brief description, entry cost, distance from hotel]
  • [Attraction 2 Name]:

    [Brief description, entry cost, distance from hotel]
  • [Attraction 3 Name]:

    [Brief description, entry cost, distance from hotel]
  • [Attraction 4 Name]:

    [Brief description, entry cost, distance from hotel]
  • [Attraction 5 Name]:

    [Brief description, entry cost, distance from hotel]

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations near Ibis Gading Serpong

Looking for alternative accommodation options? Whether you prefer

cheap hotels nearby

,

affordable hotels nearby

, or luxury stays, there are several choices near Ibis Gading Serpong. Explore these

best hotel nearby

options, ranging from

3 star hotel nearby

to

5 stars hotel near by

options.

  • Luxury Accommodation:

    [Hotel Name 1], [Hotel Name 2], [Hotel Name 3]
  • 4 Star Hotel:

    [Hotel Name 1], [Hotel Name 2], [Hotel Name 3]
  • 3 Star Hotel:

    [Hotel Name 1], [Hotel Name 2], [Hotel Name 3]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its blend of comfort, convenience, and value, Ibis Gading Serpong is an excellent choice for your next trip. To make your booking even easier, consider using Traveloka to secure the best deals. You can easily book cheap hotels and find cheap hotels nearby through our platform. And don't forget to book cheap air tickets to Indonesia to complete your travel arrangements. Start planning your unforgettable Indonesian adventure today!

All facilities in ibis Gading Serpong

Others ibis Gading Serpong
Others

Public Facilities

  • Parking
  • WiFi in public area

Transportation

  • Bus/truck parking

Hotel Services

  • 24-hour Receptionist

In-room Facilities

  • TV

Accommodation Policy & General Information in ibis Gading Serpong

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Number of floors in ibis Gading Serpong
16
Another facilities in ibis Gading Serpong
WiFi in public area, Bus/truck parking, 24-hour Receptionist, TV

Frequently asked question in ibis Gading Serpong

Is Ibis Gading Serpong parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at Ibis Gading Serpong. We don't offer valet parking services, however, ample self-parking is available. Should you require assistance with your luggage, please don't hesitate to ask a member of our team.
Does Ibis Gading Serpong offer hotel smoking rooms or designated smoking areas for guests?
Ibis Gading Serpong's policy on smoking isn't explicitly stated on their readily available online information. To confirm whether they offer hotel smoking rooms or designated smoking areas, it's best to contact the hotel directly via phone or email. They can provide the most up-to-date and accurate information regarding their smoking policy.
Does Ibis Gading Serpong offer free hotel Wi-Fi for guests during their stay?
Ibis Gading Serpong provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues accessing the hotel wifi, don't hesitate to contact reception for assistance.
Where is the nearest MRT station or bus stops nearby Ibis Gading Serpong? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Ibis Gading Serpong; finding a nearby MRT station will require a taxi or ride-hailing app. For visitor attractions, you'll find several shopping malls and restaurants within easy reach, offering plenty of things to do nearby. More specific attractions depend on your interests, but exploring the local area provides a good starting point.
Is Ibis Gading Serpong a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Ibis Gading Serpong is a pet-friendly hotel, or to find other animal-friendly hotels in the area, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in ibis Gading Serpong

Traveloka (4,131)
Other sources (89)
8.5
Very Good
From 4,131 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.6

Service and Facilites

8.5

People often mention about ibis Gading Serpong
All
Staff Friendliness (27)
Bedroom (26)
Bathroom (24)
Accessibility (21)
Ambiance (21)
Room Space (20)
Hotel Area (20)
Surroundings (16)
Distance to City Center (14)
Check-in/out Time (14)
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Traveler Reviews ibis Gading Serpong

Number of reviews per page
20
40
Customer reviews
Fransiska
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel staff is friendly and helpful. The food is delicious and there are promo prices. The location is near the mall. Recommended.
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A***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Strategic location, clean rooms, pleasant service
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Accommodation's Reply
25 Jun 2025
Dear Our Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Albert Bennanda Widjaya - General Manager
t***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
It's really fun, easy access, and there are interesting facilities available.
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Accommodation's Reply
25 Jun 2025
Dear Our Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Albert Bennanda Widjaya - General Manager
M***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Location close to Gading Serpong center
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Accommodation's Reply
25 Jun 2025
Dear Our Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Albert Bennanda Widjaya - General Manager
R***i
icon-Business
Business
icon-origin-TRAVELOKA
9.2
/10
Reviewed 4 week(s) ago
the staff and the hotel are basically good, the location is strategic, the food tastes good even though the variants are limited, the only minus is the cleanliness of the bed, it's a bit itchy like there are insects or ants, but overall this hotel is good and in accordance with its valueformoney, that's all and thank you. special thanks to traveloka who always supports our every need, with attractive prices.
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Accommodation's Reply
25 Jun 2025
Dear Our Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Albert Bennanda Widjaya - General Manager
I***I
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
A perfect comfortable transit rest before continuing the long journey..😊
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Accommodation's Reply
03 Jun 2025
Dear Our Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Albert Bennanda Widjaya - General Manager
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Martin S.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 4 week(s) ago
I asked for a non-smoking room and they gave me a room that smelled like a smoking one. When I told them, they didn't believe me and said it's impossible. I didn't even want to bother explaining to those idiots, so I left that hotel and the reception service was HORRIBLE. I won't ever come back and I will tell all my contacts about how messed up that place is.
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Accommodation's Reply
25 Jun 2025
Dear Our Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Albert Bennanda Widjaya - General Manager
L***y
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 5 week(s) ago
because after the seminar it was already late at night so I checked in to the hotel and was tired but very disappointed to get a very small shower and no hot water either :((( The next day I asked to change rooms and went straight out, went back to sleep and woke up at 3 am because there was a very loud banging on the door forcing us to go in, we panicked and shouted if there was anyone there, not long after the receptionist called rudely asking without permission if we were squatters without paying, after it was explained that we were moving from the replacement room, the tone was lower, from here it is known that the management is very chaotic, there is no room registration??? and our rest was very disturbed and customer safety is also questionable??? be careful staying at this hotel, a very bad experience, no apology from the receptionist or hotel management :((((
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Accommodation's Reply
25 Jun 2025
Dear Our Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Albert Bennanda Widjaya - General Manager
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 5 week(s) ago
The staffs are friendly, the room is good, clean. One bad thing is we asked for a non-smoking room, but they gave us the ‘non-smoking room’ with cigarette smell all over the room, especially the toilet. We asked for a room change but the staff suggestion was fragrance, it helps but still smelly.
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Accommodation's Reply
25 Jun 2025
Dear Our Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Albert Bennanda Widjaya - General Manager
Wiwied W.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Convenient hotel near city center.
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Accommodation's Reply
03 Jun 2025
Dear Mrs. Wiwied W, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Albert Bennanda Widjaya - General Manager
R***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The AC is not cold enough, the breakfast tastes lacking.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
From the lobby, bedroom, and bathroom are so clean. Good hospitality 👍🏻
1 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Our Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Albert Bennanda Widjaya - General Manager
A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 9 week(s) ago
Staff friendly. If you only need it as transit and most activity is outside the hotel, it's a good choice.
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h***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Cold AC, big room, there is a connecting room. Too bad there is no swimming pool.
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W***N
icon-origin-TRAVELOKA
6.6
/10
Reviewed 13 week(s) ago
For budget traveler, it was good for the price point and facilities provided. However, I may not stay at the Ibis Gading Serpong in the future as it's not my cup of tea.
1 people find it helpful
Joni C.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Strategic location and close to SMS mall
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2 people find it helpful
Accommodation's Reply
11 Mar 2025
Dear Mr. Joni C, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Albert Bennanda Widjaya - General Manager
Joni C.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Strategic location near SMS mall and clean
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1 people find it helpful
Accommodation's Reply
11 Mar 2025
Dear Mr. Joni C, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Albert Bennanda Widjaya - General Manager
juliana t.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
Comfortable, budget. Easy to reach. Thank you
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1 people find it helpful
Accommodation's Reply
09 Mar 2025
Dear Mrs. Juliana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Albert Bennanda Widjaya - General Manager
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 17 week(s) ago
We were given room with bad smell of cigarette at toilet. It took quite long to get a replacement room. Toilet bowl almost broke down. Poor maintenance. Not adhere to Ibis quality worldwide
1 people find it helpful
Accommodation's Reply
03 Mar 2025
Dear Guest Thank you for taking the time to tell us your experience at ibis Gading Serpong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Concerning the toilet and carpet we understand that we need daily maintenance and proper checking, therefore your feedback is very important to us. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Albert Bennanda Widjaya - General Manager
Y***n
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 19 week(s) ago
The shower is almost broken, it needs to be repaired and the hot water doesn't work.
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1 people find it helpful
Accommodation's Reply
03 Mar 2025
Dear Guest Thank you for taking the time to tell us your experience at ibis Gading Serpong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Concerning the toilet and carpet we understand that we need daily maintenance and proper checking, therefore your feedback is very important to us. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Albert Bennanda Widjaya - General Manager
Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.