ibis Makassar City Center

Hotels
8.4
/10
Very Good
3,277 reviews

What Guests Say About Their Stay

Staff Friendliness (77)
Accessibility (73)
Distance To City Center (70)
Hotel Area (69)
Verified Traveler
8.5
/ 10
The room was quite clean, with functioning air conditioning. Slippers and a dental kit were provided. Towels were also changed. Breakfast was varied and quite tasty. The staff was friendly and very helpful.
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Ayu l.
10.0
/ 10
My stay at this hotel truly left a great impression. From the friendly and professional service, to the clean and comfortable rooms, to the calm and pleasant atmosphere of the hotel. The facilities are complete and well-maintained, as is the satisfying food. From the comfort, service, to the overall atmosphere, everything feels harmonious and high-quality. This hotel deserves to be a top choice for a return stay, and this is my umpteenth time staying here, especially since the MOD, Mr. Astor, is very responsive and understands customer comfort. Highly recommended!! ->Rachmat.H
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A***u
10.0
/ 10
I was very satisfied with the service at this hotel. The entire staff was friendly, professional, and always ready to assist guests with any needs. This made for a comfortable and memorable stay.
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A***i
9.4
/ 10
It was a pleasure to stay for two nights at this hotel. The cleanliness of the room and bathroom was maintained. The staff service was also good and fast. It will be one of the recommended hotels if I return to Makassar.
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i***n
9.4
/ 10
Comfortable hotel. The rooms are also clean and cool. Hotel staff is friendly. The location is very close to Losari beach, you can walk. Highly recommended to stay here.
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In the Area
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Jl Maipa No 8, Makassar South Sulawesi, South Sulawesi, Losari, Makassar, Sulawesi Selatan, Indonesia, 90112

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Staying at ibis Makassar City Center is a good choice when you are visiting Losari Beach. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around ibis Makassar City Center

Jl Maipa No 8, Makassar South Sulawesi, South Sulawesi, Losari, Makassar, Sulawesi Selatan, Indonesia, 90112
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Discover More About ibis Makassar City Center

Location


Staying at ibis Makassar City Center is a good choice when you are visiting Losari Beach.

About ibis Makassar City Center

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ibis Makassar City Center.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

ibis Makassar City Center is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, ibis Makassar City Center is the right place to stay.

All facilities in ibis Makassar City Center

Others ibis Makassar City Center
Others

Transportation

  • Parking with surcharge
  • Bus/truck parking
  • Valet parking

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in ibis Makassar City Center

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in ibis Makassar City Center
10
Another facilities in ibis Makassar City Center
Parking with surcharge, Bus/truck parking, Valet parking, Express check-in, Express check-out

Frequently asked question in ibis Makassar City Center

What are available facilities at ibis Makassar City Center?
There are top facilites at ibis Makassar City Center such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ibis Makassar City Center?
The standard check-in time at ibis Makassar City Center is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of ibis Makassar City Center
ibis Makassar City Center has a 3.0-star rating.
How many floors does ibis Makassar City Center have?
ibis Makassar City Center has 10.
Are there any parking spots at ibis Makassar City Center ?
Yes: Yes, there are parking spots at ibis Makassar City Center
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More Reviews from Other Guests in ibis Makassar City Center

Overall Ratings & Reviews ibis Makassar City Center

Traveloka (3,253)
Other sources (24)
8.5
Very Good
From 3,253 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

8.7

Service and Facilites

8.5

People often mention about ibis Makassar City Center
All
Bedroom (45)
Staff Friendliness (44)
Ambiance (44)
Bathroom (44)
Hotel Area (44)
Accessibility (43)
Surroundings (39)
Distance to City Center (36)
Check-in/out Time (32)
Room Space (30)
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Most Recent
Format
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Preferences
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Traveler Reviews ibis Makassar City Center

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The room was quite clean, with functioning air conditioning. Slippers and a dental kit were provided. Towels were also changed. Breakfast was varied and quite tasty. The staff was friendly and very helpful.
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at ibis Makassar City Center. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Guest Experience Team
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Ayu l.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
My stay at this hotel truly left a great impression. From the friendly and professional service, to the clean and comfortable rooms, to the calm and pleasant atmosphere of the hotel. The facilities are complete and well-maintained, as is the satisfying food. From the comfort, service, to the overall atmosphere, everything feels harmonious and high-quality. This hotel deserves to be a top choice for a return stay, and this is my umpteenth time staying here, especially since the MOD, Mr. Astor, is very responsive and understands customer comfort. Highly recommended!! ->Rachmat.H
Read More
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1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Ayu, We greatly appreciate your feedback regarding your stay at Ibis Makassar City Centre. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Customer Experience Team
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H***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
If you want to be close to Losari Beach, this hotel is the closest recommendation.
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at ibis Makassar City Center. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Guest Experience Team
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I***I
icon-origin-TRAVELOKA
5.9
/10
Reviewed 4 week(s) ago
Good location. Room no. 102 had no soap refill. Many walls were stained. The sink faucet couldn't be fully opened because it was blocked by the mirror frame. The toilet exhaust didn't work properly, trapping hot water vapor. Breakfast at 8:30 was sparse. The fruit table was covered in ants and hadn't been cleaned.
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1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at ibis Makassar City Centre. We apologize for any inconvenience you may have experienced during your stay. We are committed to continuously improving the quality of our service and will make any necessary adjustments. We hope you will give us the opportunity to welcome you back in the future and provide you with even better service. As the General Manager of ibis Makassar City Centre, I assure you that we will do our utmost to improve the quality of our service. Thank you for your attention and patience. Sincerely, Wahidin, General Manager, ibis Makassar City Centre
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u***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel's ambiance is excellent, with easy access to Makassar's culinary scene. The service is excellent, the staff friendly, and the tourist attractions close by. The rooms are clean and spacious. For the price, the amenities are comparable to those found at an Ibis.
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at ibis Makassar City Center. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Guest Experience Team
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A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The hotel is old. The walls are damp. The soap dispenser is broken and the towels need to be replaced. Otherwise, it's okay.
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience staying at ibis Makassar City Centre. We apologize for any inconvenience you may have experienced during your stay. We are committed to continuously improving the quality of our service and will make any necessary adjustments. We hope you will give us the opportunity to welcome you back in the future and provide you with even better service. As the General Manager of ibis Makassar City Centre, I assure you that we will do our utmost to improve the quality of our service. Thank you for your attention and patience. Sincerely, Wahidin, General Manager, ibis Makassar City Centre
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I***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel experience was quite good. The staff was friendly.
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at ibis Makassar City Center. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Guest Experience Team
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I***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Very helpful and friendly staff. Comfortable rooms.
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1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at ibis Makassar City Center. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Guest Experience Team
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I***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Overall good experience. Like it
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Accommodation's Reply
16 Dec 2025
Dear our guest We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience
IHDINAL M.
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 9 week(s) ago
The service is quite okay..but unfortunately the room is not soundproof...the sound of people walking in the corridor can be heard inside the room...cleanliness is sufficient...the food at breakfast still needs a lot of improvement...overall for that price, there are many other hotels that can get better facilities..
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at ibis Makassar City Centre. We sincerely apologize for any inconvenience you may have experienced during your stay. We are committed to continuously improving the quality of our service and will implement all necessary improvements. We look forward to welcoming you back in the future and providing you with even better service. As the General Manager of ibis Makassar City Centre, I assure you that we will do our utmost to enhance the quality of our service. Thank you for your understanding and patience. Sincerely, Wahidin, General Manager, ibis Makassar City Centre
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A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The service has always been friendly from the past until now, thanks Ibis Hotel
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2 people find it helpful
L***y
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Next time I go to Makassar, God willing, I will stay here again, but keep the room plus breakfast.
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D***o
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 13 week(s) ago
Night to the pitch black room
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Our Guest, Thank you for taking the time to share your feedback. We look forward to welcoming you back to our hotel soon. Warmest Regards, Wahidin, General Manager
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W***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The staff is very friendly and nice, and also all fast response.
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Accommodation's Reply
23 Sep 2025
Dear Our Guests, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Warmest Regards, Wahidin, General Manager
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A***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
I was very satisfied with the service at this hotel. The entire staff was friendly, professional, and always ready to assist guests with any needs. This made for a comfortable and memorable stay.
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Our Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Warm Regards, Guest Experience
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R***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
Great, clean, friendly. Nice view from the front.
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Accommodation's Reply
21 Aug 2025
Dear Our Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Warm Regards, Guest Experience
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Andi E. P.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 18 week(s) ago
The staff is not friendly and there are no towels or footcloths available.
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Accommodation's Reply
19 Aug 2025
Dear Mr. Andi E. P., Thank you for taking the time to share your feedback. While I wish you had a better experience during your visit yesterday, it is from feedback like this that we learn and use to improve. We are very sorry that your experience did not meet your expectations. I assure you that we have taken action to address and prevent future issues from recurring. I want to reiterate our commitment to high quality standards. If you give us the opportunity to earn your trust again, I want to personally ensure you will feel it on your next visit with us. We look forward to welcoming you back to Ibis Makassar City Center. Warmest Regards, General Manager
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K***K
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
It was a bit sad to request a top floor but got the third floor... But I was also happy because I got a beautiful view of the city in the morning and sunset... Close to Losari Beach... Access to the city center and everywhere else is close... Distance to the airport via the toll road is less than an hour... Friendly service
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1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to see you again soon. We apologize for not being able to accommodate your request during your recent visit, and we hope to be able to accommodate your request on your next visit. Warmest Regards, Guest Experience
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 19 week(s) ago
Hmm it was all good until you smell the sheets 🥲 found a few insects.. maybe need a little air freshener in the main lobby.. the bathroom was nice and quite fragrant.
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Accommodation's Reply
19 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience during your visit, it is from feedback like this that we learn and use to improve. We are very sorry that your experience did not meet your expectations. I assure you that we have taken action to address and prevent future issues. I want to reiterate our commitment to high quality standards. If you give us the opportunity to earn your trust again, I want to personally ensure you will feel it on your next visit with us. We look forward to welcoming you back to Ibis Makassar City Center. Warmest Regards, General Manager
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Nerisa A. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
I don't really like this hotel, even though the location is strategic, the sheets are dirty and smelly, it doesn't give the impression of being clean, but the staff are friendly and the toilet is not very clean.
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1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear Ms. Nerisa A. S, Thank you for taking the time to share your feedback. While I wish you had a better experience during your visit yesterday, it is from feedback like this that we learn and use to improve. We are very sorry that your experience did not meet your expectations. I assure you that we have taken action to address and prevent future issues from recurring. I want to reiterate our commitment to high quality standards. If you give us the opportunity to earn your trust again, I want to personally ensure you will feel it on your next visit with us. We look forward to welcoming you back to Ibis Makassar City Center. Warmest Regards, General Manager
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Number of reviews per page
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40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews ibis Makassar City Center

Traveloka (3,253)
Other sources (24)
8.5
Very Good
From 3,253 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

8.7

Service and Facilites

8.5

People often mention about ibis Makassar City Center
All
Bedroom (45)
Staff Friendliness (44)
Ambiance (44)
Bathroom (44)
Hotel Area (44)
Accessibility (43)
Surroundings (39)
Distance to City Center (36)
Check-in/out Time (32)
Room Space (30)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews ibis Makassar City Center

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The room was quite clean, with functioning air conditioning. Slippers and a dental kit were provided. Towels were also changed. Breakfast was varied and quite tasty. The staff was friendly and very helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Dec 2025
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at ibis Makassar City Center. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Guest Experience Team
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See original
Ayu l.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
My stay at this hotel truly left a great impression. From the friendly and professional service, to the clean and comfortable rooms, to the calm and pleasant atmosphere of the hotel. The facilities are complete and well-maintained, as is the satisfying food. From the comfort, service, to the overall atmosphere, everything feels harmonious and high-quality. This hotel deserves to be a top choice for a return stay, and this is my umpteenth time staying here, especially since the MOD, Mr. Astor, is very responsive and understands customer comfort. Highly recommended!! ->Rachmat.H
Read More
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1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Ayu, We greatly appreciate your feedback regarding your stay at Ibis Makassar City Centre. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Customer Experience Team
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H***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
If you want to be close to Losari Beach, this hotel is the closest recommendation.
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at ibis Makassar City Center. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Guest Experience Team
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I***I
icon-origin-TRAVELOKA
5.9
/10
Reviewed 4 week(s) ago
Good location. Room no. 102 had no soap refill. Many walls were stained. The sink faucet couldn't be fully opened because it was blocked by the mirror frame. The toilet exhaust didn't work properly, trapping hot water vapor. Breakfast at 8:30 was sparse. The fruit table was covered in ants and hadn't been cleaned.
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See original
1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at ibis Makassar City Centre. We apologize for any inconvenience you may have experienced during your stay. We are committed to continuously improving the quality of our service and will make any necessary adjustments. We hope you will give us the opportunity to welcome you back in the future and provide you with even better service. As the General Manager of ibis Makassar City Centre, I assure you that we will do our utmost to improve the quality of our service. Thank you for your attention and patience. Sincerely, Wahidin, General Manager, ibis Makassar City Centre
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See original
u***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel's ambiance is excellent, with easy access to Makassar's culinary scene. The service is excellent, the staff friendly, and the tourist attractions close by. The rooms are clean and spacious. For the price, the amenities are comparable to those found at an Ibis.
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at ibis Makassar City Center. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Guest Experience Team
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A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The hotel is old. The walls are damp. The soap dispenser is broken and the towels need to be replaced. Otherwise, it's okay.
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience staying at ibis Makassar City Centre. We apologize for any inconvenience you may have experienced during your stay. We are committed to continuously improving the quality of our service and will make any necessary adjustments. We hope you will give us the opportunity to welcome you back in the future and provide you with even better service. As the General Manager of ibis Makassar City Centre, I assure you that we will do our utmost to improve the quality of our service. Thank you for your attention and patience. Sincerely, Wahidin, General Manager, ibis Makassar City Centre
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I***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel experience was quite good. The staff was friendly.
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at ibis Makassar City Center. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Guest Experience Team
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I***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Very helpful and friendly staff. Comfortable rooms.
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1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at ibis Makassar City Center. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Guest Experience Team
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I***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Overall good experience. Like it
Find this review helpful?
Accommodation's Reply
16 Dec 2025
Dear our guest We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience
IHDINAL M.
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 9 week(s) ago
The service is quite okay..but unfortunately the room is not soundproof...the sound of people walking in the corridor can be heard inside the room...cleanliness is sufficient...the food at breakfast still needs a lot of improvement...overall for that price, there are many other hotels that can get better facilities..
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at ibis Makassar City Centre. We sincerely apologize for any inconvenience you may have experienced during your stay. We are committed to continuously improving the quality of our service and will implement all necessary improvements. We look forward to welcoming you back in the future and providing you with even better service. As the General Manager of ibis Makassar City Centre, I assure you that we will do our utmost to enhance the quality of our service. Thank you for your understanding and patience. Sincerely, Wahidin, General Manager, ibis Makassar City Centre
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A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The service has always been friendly from the past until now, thanks Ibis Hotel
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2 people find it helpful
L***y
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Next time I go to Makassar, God willing, I will stay here again, but keep the room plus breakfast.
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D***o
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 13 week(s) ago
Night to the pitch black room
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Our Guest, Thank you for taking the time to share your feedback. We look forward to welcoming you back to our hotel soon. Warmest Regards, Wahidin, General Manager
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W***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The staff is very friendly and nice, and also all fast response.
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Accommodation's Reply
23 Sep 2025
Dear Our Guests, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Warmest Regards, Wahidin, General Manager
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A***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
I was very satisfied with the service at this hotel. The entire staff was friendly, professional, and always ready to assist guests with any needs. This made for a comfortable and memorable stay.
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Our Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Warm Regards, Guest Experience
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R***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
Great, clean, friendly. Nice view from the front.
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Accommodation's Reply
21 Aug 2025
Dear Our Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Warm Regards, Guest Experience
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Andi E. P.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 18 week(s) ago
The staff is not friendly and there are no towels or footcloths available.
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Accommodation's Reply
19 Aug 2025
Dear Mr. Andi E. P., Thank you for taking the time to share your feedback. While I wish you had a better experience during your visit yesterday, it is from feedback like this that we learn and use to improve. We are very sorry that your experience did not meet your expectations. I assure you that we have taken action to address and prevent future issues from recurring. I want to reiterate our commitment to high quality standards. If you give us the opportunity to earn your trust again, I want to personally ensure you will feel it on your next visit with us. We look forward to welcoming you back to Ibis Makassar City Center. Warmest Regards, General Manager
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K***K
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
It was a bit sad to request a top floor but got the third floor... But I was also happy because I got a beautiful view of the city in the morning and sunset... Close to Losari Beach... Access to the city center and everywhere else is close... Distance to the airport via the toll road is less than an hour... Friendly service
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1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to see you again soon. We apologize for not being able to accommodate your request during your recent visit, and we hope to be able to accommodate your request on your next visit. Warmest Regards, Guest Experience
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 19 week(s) ago
Hmm it was all good until you smell the sheets 🥲 found a few insects.. maybe need a little air freshener in the main lobby.. the bathroom was nice and quite fragrant.
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Accommodation's Reply
19 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience during your visit, it is from feedback like this that we learn and use to improve. We are very sorry that your experience did not meet your expectations. I assure you that we have taken action to address and prevent future issues. I want to reiterate our commitment to high quality standards. If you give us the opportunity to earn your trust again, I want to personally ensure you will feel it on your next visit with us. We look forward to welcoming you back to Ibis Makassar City Center. Warmest Regards, General Manager
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Nerisa A. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
I don't really like this hotel, even though the location is strategic, the sheets are dirty and smelly, it doesn't give the impression of being clean, but the staff are friendly and the toilet is not very clean.
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1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear Ms. Nerisa A. S, Thank you for taking the time to share your feedback. While I wish you had a better experience during your visit yesterday, it is from feedback like this that we learn and use to improve. We are very sorry that your experience did not meet your expectations. I assure you that we have taken action to address and prevent future issues from recurring. I want to reiterate our commitment to high quality standards. If you give us the opportunity to earn your trust again, I want to personally ensure you will feel it on your next visit with us. We look forward to welcoming you back to Ibis Makassar City Center. Warmest Regards, General Manager
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