InterContinental Hotels BANDUNG DAGO PAKAR, an IHG Hotel

Very good experience stay at Intercontinental with my best friend, excellent service from the front liner to FnB service team, thanks and keep a good work

Amazingly nice experience, perfect, beautiful place, beautiful hotel. Thank you✨

Awesome. Check in was smooth and effortless. Thank you ihg dago Pakar to provide excellent services including a complementary free upgrade on our memorable staycation

Our very first time stay at International Hotel Bandung, we booked Premium High floor room with breakfast. We came at 2pm but our room still not ready yet, a bit upset. While waiting the room the guy at the lobby served us variants of ice cream, shorbet and welcome drink as well. Nice…. Another 1 hours we did direct additional 1 room for our family but in that time the room with King bed wasn't available so we booked the twin bed and front office staff gave us free upgrade for the view and near with my first room that we ordered. At 3.50pm our room is ready and our first impression is cleaned, nice, huge and homey. We got a call from the staff to check our satisfaction and thank you for asking. One of our favorite best view is the big couch at the corner and we love the word that we requested to reservation. Thank you so much, my daughter love it 💕. But again, we also requested the word art for our family member room, but the word art wasn't in there. At 6pm one of Housekeeping staff came to our room and asked about the room and did apologize about the wording, and this is very great, they followed up their mistakes so fast. At 7pm one of staff came to our room and gave us apology greeting card + a jar of cookies about late check in. In the morning we had huge breakfast and nice taste and also we received best experience at Damai restaurant. All of the staff so sincere and served us nicely. Big thanks to Pak Yusak for helping us. This hotel highly recommended for all travelers. Definitely will come back again. Cheers!

Love the view, love the weather, love the place, love the breakfast. Surely will come back

The service is perfect. I like the food, they serve a lot of food and all so delicious. Its located at Dago Pakar and we get room with mountain view, so beautiful.

Awesome service, strict health protocol, happy stay at intercontinental bdg.

We arrived from Jakarta at 2pm after almost 4 hours trip with so many traffic. We were exhausted at that moment. But all that tiredness disappear after the hotel's front desk staff greed us with a warm smile and a very well manner attitude, his name is Desma. He helped us with the check in procedure. We are very extremely thankful by his kindness until today. Overall, the room is fantastic with a marvelous view. Will definitely be back here again.

Actually I never worry about service and staying experience when I stayed at a 5 stars hotel, since I believe that they must have a reliable service quality standard. This is not my 1st time staying at IHG hotels, but this time, even though I didn't received super warm welcome when I arrived at the lobby entrance as I always get at other 5 stars hotel, and nobody helped me with my belongings, but itl's okay since it's not heavy at all. The front desk staff, Wirianto welcomed us so friendly and helped with super fast early check in, even though we arrived 2,5 hours earlier than the standard check in time. He even upgraded the standard room to more spacious premiere with pool and scenery view for us. Food is good, room dining service guy so friendly, and my daughters love the steak with mushroom sauce. The pasta were also good. The housekeeping girl, Anisa, also very handy and helped us with extra blanket and ensure that we were comfortable enough. They also offer to add more mineral waters to our room several times. Gym was so spacious, clean, friendly staffs, and complete equipment. Spa I don't know, because 2x I go around, nobody sitting at the spa front desk. Breakfast, there's a lot of choices from local food, such as soto bandung, to western food. Variety of fruits just so so, chawanmushi tasteless, boiled eggs a bit overcook, boulangerie options good. Clown characters goes around to cheer up toddlers. There's also fun activity for toddlers everyday during school holiday. Thank you for the customized hospitality. Keep up the good work.

The service is awesome, fast respond to any complain and additional request. The room is very comfortable. The scenery from window is very astonishing (high floor golf view). The food is delicious. But for the cleanliness, I found some bloodstain in the bed cover, quite disgusting. Hope the management can improve the housekeeping team.