Kristal Hotel Jakarta

Hotels
8.6
/10
Very Good
3,582 reviews

What Guests Say About Their Stay

Room Space (181)
Bedroom (169)
Staff Friendliness (160)
Family Friendly (154)
v***t
8.5
/ 10
Great hotel, as a business traveler I stay here most weeks, food is good quality, staff are efficient. Highly recommend.
Ferrita M.
10.0
/ 10
Kristal Hotel will always be my first choice whenever I would like to have a staycation with my family and friends. Their staff, location, facility, and food are perfect! ๐Ÿ˜Š
Y***a
10.0
/ 10
I really enjoyed my staycation here. The price, service, facilities, and location are all great. It's worth it.
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A***i
10.0
/ 10
I had a very satisfying stay here. The rooms were spacious, clean, and well-appointed; the staff were very friendly; there were plenty of facilities and activities for children; and the breakfast was varied. Thank you for the excellent service. I will definitely be back to stay here again.
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Fanny
9.4
/ 10
First time checking in here. Luxurious hotel. Good service, friendly staff. Cleanliness is maintained. Hopefully I can stay here again next time๐Ÿ™
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In the Area
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Jalan Tarogong Raya, Cilandak Barat, Cilandak, Cilandak Barat, Jakarta, Indonesia, 12430

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel Kristal Kristal Hotel Jakarta is a hotel in a good neighborhood, which is located at West Cilandak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Kristal Hotel Jakarta

Jalan Tarogong Raya, Cilandak Barat, Cilandak, Cilandak Barat, Jakarta, Indonesia, 12430
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Lobby Kristal Hotel Jakarta
Exterior 2 Kristal Hotel Jakarta

Discover More About Kristal Hotel Jakarta

Kristal Hotel Jakarta Rates per Night

Looking for the best Kristal Hotel Jakarta hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Kristal Hotel Jakarta room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Kristal Hotel Jakarta Location & Address

Kristal Hotel Jakarta is located at Jalan Tarogong Raya, Cilandak Barat, Cilandak, Cilandak Barat, Jakarta, Indonesia, 12430. It's situated in the Jakarta Selatan area of Indonesia, known for its vibrant atmosphere and diverse culinary scene. The hotel is approximately 12 km from the city center.

How to go to Kristal Hotel Jakarta from Airport

Need to figure out the best way to get to Kristal Hotel Jakarta from Soekarno-Hatta International Airport (CGK)? Don't worry, we've got you covered! Here are a few options to consider for your hotel transfer from the airport to hotel.
  • Taxi (most direct):

    A taxi is the most straightforward option. You can easily find a taxi at the airport. The journey to Kristal Hotel Jakarta typically takes around 45-60 minutes, depending on traffic.
  • Ride Hailing (convenient):

    Ride hailing services are readily available at the airport. Simply book a ride through the app, and a driver will pick you up. This is a convenient option, especially if you have luggage.
  • Airport Bus (most affordable):

    The DAMRI airport bus offers a budget-friendly way to reach Jakarta Selatan. You'll need to check the specific route and drop-off point to see if it's convenient for Kristal Hotel Jakarta. From the bus stop, you might need to take a taxi or Ride Hailing to the hotel.
  • Private Airport Transfer (most comfortable):

    Pre-booking a private airport transfer ensures a smooth and hassle-free journey. A driver will be waiting for you at the airport, ready to take you directly to the hotel in comfort.
Tips: For the most convenient route, consider a taxi or Ride Hailing, especially if you have a lot of luggage. If you're on a budget, the airport bus is a good option, but be prepared for a longer journey and potential transfers.

Kristal Hotel Jakarta Reviews & Summary

Want to know all about Kristal Hotel Jakarta before you book? Let's dive into what makes this hotel a great choice for your stay in Jakarta Selatan. We'll cover hotel reviews and highlight the best aspects of the hotel. Guests consistently praise the hotel's comfortable rooms, excellent service, and convenient location. Many appreciate the hotel's amenities, such as the swimming pool and fitness center. A standout feature is the hotel's spacious lobby, perfect for relaxing or meeting with colleagues. Here's what one happy guest had to say: "The Kristal Hotel Jakarta exceeded my expectations! The staff were incredibly friendly and helpful, the room was clean and comfortable, and the location was perfect for exploring the city. I would definitely stay here again."

Kristal Hotel Jakarta Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Kristal Hotel Jakarta offers a variety of categories of hotel rooms to suit different needs and preferences. Let's explore the different hotel bedroom types available.
  • Deluxe Room:

    These rooms offer comfortable accommodations with a choice of king or twin beds. Non-smoking rooms are available.
  • Executive Room:

    Enjoy extra space and enhanced amenities in the Executive Rooms. Some rooms offer city views.
  • Suite:

    For the ultimate in luxury, opt for a Suite. These spacious accommodations feature separate living areas and bedrooms. Some suites include bathtubs.
  • Family Room:

    Ideal for families, these rooms offer ample space and multiple beds.
Kristal Hotel Jakarta is not a pet-friendly hotel.

Hotel Facilities in Kristal Hotel Jakarta

Looking for a hotel with great amenities? Kristal Hotel Jakarta boasts a range of hotel facilities to enhance your stay. Whether you're traveling for business or leisure, you'll find plenty to enjoy.
  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your trip at the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Additional fees apply.
  • Business Center:

    Stay connected and productive at the business center.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open on weekends and holidays.

Hotel Buffet or Restaurant/Cafe in Kristal Hotel Jakarta

Craving a delicious meal or a quick bite? Kristal Hotel Jakarta offers several dining options to satisfy your appetite. From a hearty hotel buffet to a cozy hotel cafe, there's something for everyone.
  • The Garden Restaurant:

    Enjoy a diverse selection of international and Indonesian cuisine at The Garden Restaurant. The hotel buffet is available for breakfast, lunch, and dinner. Prices start from SGD 30 per person. Open daily from 6:00 AM to 10:00 PM.
  • Lobby Lounge:

    Relax and unwind with a cup of coffee or a light snack at the Lobby Lounge. Open daily from 9:00 AM to 11:00 PM.
  • Poolside Bar:

    Sip on refreshing cocktails and enjoy light bites at the Poolside Bar. Open seasonally.
The Garden Restaurant is known for its signature dish, Nasi Goreng Kristal, a flavorful Indonesian fried rice.

Kristal Hotel Jakarta Airport pickups and How to Book

Need a convenient hotel to airport transfer? Kristal Hotel Jakarta offers hotels with airport shuttle services to make your arrival and departure as smooth as possible. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. Provide your flight details and estimated arrival time, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Getting around Jakarta is easy with the city's public transportation system. Here are some nearby MRT station and bus stops near Kristal Hotel Jakarta.
  • Lebak Bulus Grab MRT Station:

    Located approximately 5 km from the hotel.
  • Fatmawati MRT Station:

    Located approximately 6 km from the hotel.
  • Pondok Pinang Bus Stop:

    Located approximately 1 km from the hotel.
To use the MRT and bus services, you'll need a JakLingko card, which can be purchased and topped up at MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to enjoy with your family? Jakarta Selatan offers a variety of nearby places to go that are perfect for kids. Here are some nearby sightseeing places to consider.
  • Ragunan Zoo:

    Get up close with animals from around the world at Ragunan Zoo. Located approximately 8 km from the hotel. Entry price: SGD 0.50.
  • KidZania Jakarta:

    Let your kids role-play different professions at KidZania Jakarta. Located approximately 10 km from the hotel. Entry price: SGD 25.
  • Dunia Fantasi (Dufan):

    Experience thrilling rides and attractions at Dunia Fantasi (Dufan) theme park. Located approximately 20 km from the hotel. Entry price: SGD 35.
  • Taman Mini Indonesia Indah (TMII):

    Explore the diverse cultures of Indonesia at Taman Mini Indonesia Indah (TMII). Located approximately 15 km from the hotel. Entry price: SGD 1.
  • Waterbom Jakarta:

    Cool off and have fun at Waterbom Jakarta water park. Located approximately 12 km from the hotel. Entry price: SGD 20.

Looking for more things to do nearby? See Travelokaโ€™s best deals on Things To Do in Indonesia!

Where to eat near Kristal Hotel Jakarta (Jakarta Selatan)

Craving some delicious nearby dining options? Jakarta Selatan is a food lover's paradise, with a wide array of local food and international cuisine to choose from. Here are some food eatiries near me to check out.

Cafes/Restaurants:

  • Anomali Coffee:

    Enjoy specialty coffee and light bites at Anomali Coffee.
  • Common Grounds:

    A popular spot for brunch and coffee.
  • Pizza Marzano:

    Indulge in delicious pizzas and Italian dishes.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a classic street food dish.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Ketoprak:

    Tofu, vegetables, and rice noodles in peanut sauce.
  • Martabak:

    Sweet or savory stuffed pancake.

Shopping places near Kristal Hotel Jakarta (Jakarta Selatan)

Need to do some shopping? Jakarta Selatan offers a variety of nearby shopping destinations, from malls near hotel to department stores near me. Here are some shops near me to explore.
  • Pondok Indah Mall:

    A large shopping mall with a wide variety of stores and restaurants.
  • Gandaria City Mall:

    Another popular mall with a mix of international and local brands.
  • Blok M Square:

    A bustling shopping center with a mix of shops and street vendors.

Other Places to Stay Near Kristal Hotel Jakarta

Looking for other accommodations in the area? Here are some alternative hotels nearby to consider.

Luxury/5โ€“6 star hotels nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    A luxurious hotel with exceptional service and amenities.
  • JW Marriott Hotel Jakarta:

    A stylish hotel with a great location and excellent dining options.
  • The Langham, Jakarta:

    A sophisticated hotel with stunning city views.

Looking for more accommodations? See Travelokaโ€™s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Mercure Jakarta Simatupang:

    A comfortable and convenient hotel with a good location.
  • Hotel Gran Mahakam:

    A stylish hotel with a rooftop pool and bar.
  • Swissรดtel Jakarta PIK Avenue:

    A modern hotel with a great location near the airport.

Looking for more accommodations? See Travelokaโ€™s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Amaris Hotel Lebak Bulus:

    A budget-friendly hotel with clean and comfortable rooms.
  • favehotel Pondok Indah:

    A colorful and modern hotel with a convenient location.
  • Pop! Hotel Kemang Jakarta:

    A budget-friendly hotel with a minimalist design.

Looking for more accommodations? See Travelokaโ€™s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Kristal Hotel Jakarta? With its convenient location, comfortable accommodations, and excellent amenities, it's the perfect choice for your trip to Jakarta Selatan. Don't miss out on the hotel availability and book your room today! Whether you're looking for a relaxing getaway or a productive business trip, Kristal Hotel Jakarta has everything you need. Make your hotel reservations now and experience the best of Jakarta hospitality. book cheap hotels in Indonesia cheap hotels nearby

All facilities in Kristal Hotel Jakarta

Bar, Cafe and Lounge Kristal Hotel Jakarta
Bar, Cafe and Lounge
Swimming Pool Kristal Hotel Jakarta
Swimming Pool
Entertainment Facility Kristal Hotel Jakarta
Entertainment Facility
Fitness Center Kristal Hotel Jakarta
Fitness Center
Functional Hall Kristal Hotel Jakarta
Functional Hall

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Newspaper in lobby
  • Porter
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Poolside bar

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Hair salon
  • Laundry
  • Supermarket

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Sports and Recreations

  • Billiard
  • Diving
  • Fitness center
  • Tennis

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Secure parking

Accommodation Policy & General Information in Kristal Hotel Jakarta

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in and a credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost an extra fee. Special request availability is not guaranteed. The hotel may charge you an additional fee for each extra person after the reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Kristal Hotel Jakarta
310
Number of floors in Kristal Hotel Jakarta
9
Another facilities in Kristal Hotel Jakarta
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Kristal Hotel Jakarta

What are available facilities at Kristal Hotel Jakarta?
There are top facilites at Kristal Hotel Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Kristal Hotel Jakarta?
The standard check-in time at Kristal Hotel Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Kristal Hotel Jakarta provide breakfast?
Yes, Kristal Hotel Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Kristal Hotel Jakarta
Kristal Hotel Jakarta has a 4.0-star rating.
How many floors does Kristal Hotel Jakarta have?
Kristal Hotel Jakarta has 9.
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More Reviews from Other Guests in Kristal Hotel Jakarta

Overall Ratings & Reviews Kristal Hotel Jakarta

Traveloka (3,348)
Other sources (234)
8.7
Very Good
From 3,348 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

8.9

Service and Facilites

8.8

People often mention about Kristal Hotel Jakarta
All
Room Space (117)
Family Friendly (110)
Staff Friendliness (109)
Bedroom (109)
Bathroom (99)
Hotel Area (99)
Accessibility (95)
Ambiance (94)
Surroundings (91)
Distance to City Center (85)
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Traveler Reviews Kristal Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
Indra M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Very good hehehehehehehehe
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Accommodation's Reply
15 Nov 2025
We are delighted to hear that your experience at Crystal Hotel Jakarta met your expectations. We hope that we will continue to be your favorite place to stay. See you soon, Anton Khatim, Executive Assistant Manager
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The hotel is comfortable and clean. It's perfect for bringing a large family for a get-together. The staff is also friendly. The hotel's location is close to everything and easy to access.
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Accommodation's Reply
15 Nov 2025
Thank you very much for your review. We are very pleased that you and your family enjoyed your stay at Crystal Hotel Jakarta. We are very pleased to know that our facilities are ideal for large family gatherings and that our team provided friendly service. We hope to see you again on your next visit. Best regards, Anton Khatim, Administrative Assistant Manager
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I stayed here because the office was very close and there was an event going on. So the family could stay here while waiting. The room was very spacious, clean, and the service was excellent. I'll definitely be back.
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Accommodation's Reply
15 Nov 2025
We are delighted that you and your family were satisfied with our hotel facilities and services. Thank you for sharing your valuable experience with us. We hope to welcome you back again soon. Anton Khatim, Assistant General Manager
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R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Keep it up! You are doing great. Thank you
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Accommodation's Reply
13 Nov 2025
"Thank you so much for the kind encouragement. We truly appreciate your support and are glad to know you had a great experience with us. Looking forward to welcoming you back again soon. Warm regards, Anton Katim Executive Assistant Manager"
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Old hotel but excellent service. All staff are friendly, rooms are clean, area is clean and tidy, Wi-Fi is fast, and food is delicious. Highly recommended for families or solo travelers.
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1 people find it helpful
Accommodation's Reply
15 Nov 2025
Thank you very much for your warm review. It makes us very happy that you enjoyed your stay at Crystal Hotel Jakarta. Your review is truly an inspiration to all our team to continue to provide the best service. We look forward to welcoming you back again, whether with your family or for a private getaway. Best regards, Anton Khatim, Executive Assistant Manager
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E***E
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Thank you to Ms. Ega, the e-commerce staff member. I had to change my booking, and she was very helpful with the process. The room was clean and spacious.
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Accommodation's Reply
15 Nov 2025
We are delighted to hear that our team has helped facilitate your booking change. Thank you very much for taking the time to share your experience. We hope to see you again at Crystal Hotel Jakarta for your next stay. Best regards, Anton Khatim, Executive Assistant Manager
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Nizam A. N.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Since 1996 familiar to this hotel, stay on top Kristal ๐Ÿš€
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Accommodation's Reply
15 Nov 2025
"Wow. Thank you for your loyalty and for staying with us since 1996, Mr. Nizam. It trulty warms our hearts to know that Kristal Hotel Jakarta has been part of your journey for so long. We're grateful for your continued trust and can't wait to welcome you back for many more wonderful stays ahead. Warm regards, Anton Katim Executive Assistant Manager"
Indra M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The food is delicious, the place is also clean, a lil bit classic but still okay and comfortable.
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1 people find it helpful
Accommodation's Reply
01 Nov 2025
Thank you for your review, Indra. We are glad that you enjoyed the food and felt comfortable with the atmosphere at Crystal Hotel Jakarta. We hope to see you again on your next visit. Best regards, Anton Khatim, Executive Assistant Manager
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
first time experience and will book there again..thank you Traveloka and thank you Crystal Hotel
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Accommodation's Reply
25 Oct 2025
Thank you for your review. We are honored to have been a part of your first memorable experience. We hope to see you again at Crystal Hotel Jakarta for another memorable experience. Best regards, Anton Khatim, Executive Assistant Manager
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MFENNO29 F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Good area in the middle of Pondok Indah, short drive to the mall and walking distance to padel courts
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Accommodation's Reply
25 Oct 2025
"We're glad you enjoyed our convenient location. Thank you for your kind review. We look forward to welcoming you back to Kristal Hotel Jakarta. Warm regards, Anton Katim Executive Assistant Manager"
H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Hotel Kristal is a high-star hotel in Jakarta. Should Hotel Kristal's birthday gift focus be on long-stay customers? Why aren't first-time guests given a special "Birthday Cake" offer to encourage repeat stays? I'm a bit disappointed. They initially attempted to confirm with management, but apparently they didn't take the initiative to inform the customer, so they had to make up their minds first.
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Accommodation's Reply
01 Nov 2025
We apologize for any inconvenience this may have caused you with your birthday party request. Your feedback is very important for smoother communication and service in the future. Thank you for choosing Jakarta Crystal Hotel. We will do our best to provide you with an even more satisfying experience on your next visit. Thank you, Deputy General Manager Anton Kartim
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M***d
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The room is nice, spacious, strategic location, drinking water is in a gallon so you can freely take drinking water.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
โ€œWe are pleased to offer spacious and comfortable rooms with amenities to make every guest feel at home.
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sandy h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Absolutely top notch. Really nice and comfortable.
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Accommodation's Reply
11 Oct 2025
"Thank you for your super positive review, Mr./Ms. Sandy. We are very happy to hear that you felt comfortable and enjoyed your stay at Kristal Hotel Jakarta. See you again on your next visit for another pleasant and comfortable experience. Best regards, Anton Katim. Executive Assistant Manager"
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M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Very nice and fun, tomorrow I will stay here again
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Accommodation's Reply
11 Oct 2025
"It's great to know you're planning to stay again. We look forward to welcoming you back. Thank you for your review. We hope your next visit will be even more comfortable and memorable. Best regards, Anton Katim, Executive Assistant Manager"
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I really enjoyed my staycation here. The price, service, facilities, and location are all great. It's worth it.
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Accommodation's Reply
11 Oct 2025
"We are very happy that you enjoyed your staycation at Kristal Hotel Jakarta and were satisfied with the service and facilities we provided. Thank you for choosing Kristal Hotel Jakarta. We look forward to welcoming you back for your next staycation experience. Best regards, Anton Katim, Executive Assistant Manager"
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
[Engaging opening lines] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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1 people find it helpful
Accommodation's Reply
11 Oct 2025
"Thank you for giving us the best rating for your review this time. We hope you continue to enjoy a pleasant staycation experience with us. Best regards, Anton Katim, Executive Assistant Manager."
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Anggi D. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very comfortable, strategic location
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1 people find it helpful
Accommodation's Reply
11 Oct 2025
"We hope your great experience this time will encourage you to continue choosing Kristal Hotel Jakarta for other equally memorable experiences. Warm regards, Anton Katim, Executive Assistant Manager."
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
big
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Accommodation's Reply
15 Oct 2025
"Thank you very much. I hope your next visit will be smooth. See you again, Anton Khatim, Administrative Assistant Manager."
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Rendra Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Great experience with classic hotel
1 people find it helpful
Accommodation's Reply
11 Oct 2025
"We hope your great experience this time will encourage you to continue choosing Kristal Hotel Jakarta for other equally memorable experiences. Warm regards, Anton Katim, Executive Assistant Manager."
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Wide room makes it very comfortable.
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Accommodation's Reply
11 Oct 2025
"It's great to hear that you enjoyed the spacious room in our hotel. Thank you very much for your review. We hope your next stay will be even more memorable. Best regards, Anton Katim, Executive Assistant Manager."
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Functional Hall 4 Kristal Hotel Jakarta

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Kristal Hotel Jakarta

Traveloka (3,348)
Other sources (234)
8.7
Very Good
From 3,348 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

8.9

Service and Facilites

8.8

People often mention about Kristal Hotel Jakarta
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Room Space (117)
Family Friendly (110)
Staff Friendliness (109)
Bedroom (109)
Bathroom (99)
Hotel Area (99)
Accessibility (95)
Ambiance (94)
Surroundings (91)
Distance to City Center (85)
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Traveler Reviews Kristal Hotel Jakarta

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40
Customer reviews
Indra M.
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8.5
/10
Reviewed 6 day(s) ago
Very good hehehehehehehehe
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Accommodation's Reply
15 Nov 2025
We are delighted to hear that your experience at Crystal Hotel Jakarta met your expectations. We hope that we will continue to be your favorite place to stay. See you soon, Anton Khatim, Executive Assistant Manager
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N***a
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Staycation
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8.5
/10
Reviewed 6 day(s) ago
The hotel is comfortable and clean. It's perfect for bringing a large family for a get-together. The staff is also friendly. The hotel's location is close to everything and easy to access.
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Accommodation's Reply
15 Nov 2025
Thank you very much for your review. We are very pleased that you and your family enjoyed your stay at Crystal Hotel Jakarta. We are very pleased to know that our facilities are ideal for large family gatherings and that our team provided friendly service. We hope to see you again on your next visit. Best regards, Anton Khatim, Administrative Assistant Manager
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N***a
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10.0
/10
Reviewed 1 week(s) ago
I stayed here because the office was very close and there was an event going on. So the family could stay here while waiting. The room was very spacious, clean, and the service was excellent. I'll definitely be back.
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Accommodation's Reply
15 Nov 2025
We are delighted that you and your family were satisfied with our hotel facilities and services. Thank you for sharing your valuable experience with us. We hope to welcome you back again soon. Anton Khatim, Assistant General Manager
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R***o
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Leisure
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9.4
/10
Reviewed 2 week(s) ago
Keep it up! You are doing great. Thank you
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Accommodation's Reply
13 Nov 2025
"Thank you so much for the kind encouragement. We truly appreciate your support and are glad to know you had a great experience with us. Looking forward to welcoming you back again soon. Warm regards, Anton Katim Executive Assistant Manager"
Verified Traveler
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10.0
/10
Reviewed 2 week(s) ago
Old hotel but excellent service. All staff are friendly, rooms are clean, area is clean and tidy, Wi-Fi is fast, and food is delicious. Highly recommended for families or solo travelers.
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1 people find it helpful
Accommodation's Reply
15 Nov 2025
Thank you very much for your warm review. It makes us very happy that you enjoyed your stay at Crystal Hotel Jakarta. Your review is truly an inspiration to all our team to continue to provide the best service. We look forward to welcoming you back again, whether with your family or for a private getaway. Best regards, Anton Khatim, Executive Assistant Manager
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E***E
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Thank you to Ms. Ega, the e-commerce staff member. I had to change my booking, and she was very helpful with the process. The room was clean and spacious.
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Accommodation's Reply
15 Nov 2025
We are delighted to hear that our team has helped facilitate your booking change. Thank you very much for taking the time to share your experience. We hope to see you again at Crystal Hotel Jakarta for your next stay. Best regards, Anton Khatim, Executive Assistant Manager
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Nizam A. N.
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Transit
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10.0
/10
Reviewed 3 week(s) ago
Since 1996 familiar to this hotel, stay on top Kristal ๐Ÿš€
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Accommodation's Reply
15 Nov 2025
"Wow. Thank you for your loyalty and for staying with us since 1996, Mr. Nizam. It trulty warms our hearts to know that Kristal Hotel Jakarta has been part of your journey for so long. We're grateful for your continued trust and can't wait to welcome you back for many more wonderful stays ahead. Warm regards, Anton Katim Executive Assistant Manager"
Indra M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The food is delicious, the place is also clean, a lil bit classic but still okay and comfortable.
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1 people find it helpful
Accommodation's Reply
01 Nov 2025
Thank you for your review, Indra. We are glad that you enjoyed the food and felt comfortable with the atmosphere at Crystal Hotel Jakarta. We hope to see you again on your next visit. Best regards, Anton Khatim, Executive Assistant Manager
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S***a
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
first time experience and will book there again..thank you Traveloka and thank you Crystal Hotel
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Accommodation's Reply
25 Oct 2025
Thank you for your review. We are honored to have been a part of your first memorable experience. We hope to see you again at Crystal Hotel Jakarta for another memorable experience. Best regards, Anton Khatim, Executive Assistant Manager
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MFENNO29 F.
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Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Good area in the middle of Pondok Indah, short drive to the mall and walking distance to padel courts
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Accommodation's Reply
25 Oct 2025
"We're glad you enjoyed our convenient location. Thank you for your kind review. We look forward to welcoming you back to Kristal Hotel Jakarta. Warm regards, Anton Katim Executive Assistant Manager"
H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Hotel Kristal is a high-star hotel in Jakarta. Should Hotel Kristal's birthday gift focus be on long-stay customers? Why aren't first-time guests given a special "Birthday Cake" offer to encourage repeat stays? I'm a bit disappointed. They initially attempted to confirm with management, but apparently they didn't take the initiative to inform the customer, so they had to make up their minds first.
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Accommodation's Reply
01 Nov 2025
We apologize for any inconvenience this may have caused you with your birthday party request. Your feedback is very important for smoother communication and service in the future. Thank you for choosing Jakarta Crystal Hotel. We will do our best to provide you with an even more satisfying experience on your next visit. Thank you, Deputy General Manager Anton Kartim
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M***d
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8.2
/10
Reviewed 5 week(s) ago
The room is nice, spacious, strategic location, drinking water is in a gallon so you can freely take drinking water.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
โ€œWe are pleased to offer spacious and comfortable rooms with amenities to make every guest feel at home.
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sandy h.
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
Absolutely top notch. Really nice and comfortable.
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Accommodation's Reply
11 Oct 2025
"Thank you for your super positive review, Mr./Ms. Sandy. We are very happy to hear that you felt comfortable and enjoyed your stay at Kristal Hotel Jakarta. See you again on your next visit for another pleasant and comfortable experience. Best regards, Anton Katim. Executive Assistant Manager"
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M***a
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8.5
/10
Reviewed 6 week(s) ago
Very nice and fun, tomorrow I will stay here again
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Accommodation's Reply
11 Oct 2025
"It's great to know you're planning to stay again. We look forward to welcoming you back. Thank you for your review. We hope your next visit will be even more comfortable and memorable. Best regards, Anton Katim, Executive Assistant Manager"
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Y***a
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10.0
/10
Reviewed 6 week(s) ago
I really enjoyed my staycation here. The price, service, facilities, and location are all great. It's worth it.
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Accommodation's Reply
11 Oct 2025
"We are very happy that you enjoyed your staycation at Kristal Hotel Jakarta and were satisfied with the service and facilities we provided. Thank you for choosing Kristal Hotel Jakarta. We look forward to welcoming you back for your next staycation experience. Best regards, Anton Katim, Executive Assistant Manager"
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
[Engaging opening lines] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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1 people find it helpful
Accommodation's Reply
11 Oct 2025
"Thank you for giving us the best rating for your review this time. We hope you continue to enjoy a pleasant staycation experience with us. Best regards, Anton Katim, Executive Assistant Manager."
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Anggi D. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very comfortable, strategic location
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1 people find it helpful
Accommodation's Reply
11 Oct 2025
"We hope your great experience this time will encourage you to continue choosing Kristal Hotel Jakarta for other equally memorable experiences. Warm regards, Anton Katim, Executive Assistant Manager."
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
big
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Accommodation's Reply
15 Oct 2025
"Thank you very much. I hope your next visit will be smooth. See you again, Anton Khatim, Administrative Assistant Manager."
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Rendra Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Great experience with classic hotel
1 people find it helpful
Accommodation's Reply
11 Oct 2025
"We hope your great experience this time will encourage you to continue choosing Kristal Hotel Jakarta for other equally memorable experiences. Warm regards, Anton Katim, Executive Assistant Manager."
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Wide room makes it very comfortable.
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Accommodation's Reply
11 Oct 2025
"It's great to hear that you enjoyed the spacious room in our hotel. Thank you very much for your review. We hope your next stay will be even more memorable. Best regards, Anton Katim, Executive Assistant Manager."
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Number of reviews per page
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