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Le Eminence Puncak Hotel Convention & Resort

Hotels
Preferred Partner Plus
No. 1 in Hotel with Mountain View in Puncak
All-star Accommodation
8.5
/10
Very Good
12,695 reviews

What Guests Say About Their Stay

Staff Friendliness (381)
Ambiance (354)
Room Space (346)
Family Friendly (340)
a***a
8.5
/ 10
Good place, good view, good food, good hospitality. So satisfied and definitely will be back to this hotel.
jeffrey y. j. s.
9.7
/ 10
Very friendly staff throughout our stay. Highly recommended for rest and relax.
R***y
9.4
/ 10
A wonderful stay with the family. Great hotel with a nice view and atmosphere, friendly staff, and great outdoor activities for the kids.
rusmin
8.5
/ 10
a pleasant holiday, the place is clean and nice, the service is very friendly
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A***a
8.5
/ 10
The hotel is comfortable, there is a balcony with a mountain view, beautiful and green. The room is large and spacious with a bathtub and sofa. The food is delicious and varied, the hotel staff is also friendly, the service is very good. Thank you Le Eminence Puncak.
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In the Area
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Jalan Hanjawar No. 19, Ciloto, Puncak, Cipanas, Puncak, Jawa Barat, Indonesia, 43253

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Most loved by Family with children
Direct Mountain View
+2 more
note: hotel was previously named Le Eminence Hotel Convention & Resort Ciloto - Puncak Le Eminence Puncak Hotel Convention & Resort is a hotel in a good neighborhood, which is located at Cipanas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Le Eminence Puncak Hotel Convention & Resort

Jalan Hanjawar No. 19, Ciloto, Puncak, Cipanas, Puncak, Jawa Barat, Indonesia, 43253
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Lobby Le Eminence Puncak Hotel Convention & Resort
Exterior 2 Le Eminence Puncak Hotel Convention & Resort

Discover More About Le Eminence Puncak Hotel Convention & Resort

Le Eminence Puncak Hotel Convention & Resort Rates per Night

Le Eminence Puncak Hotel Convention & Resort room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Le Eminence Puncak Hotel Convention & Resort hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Le Eminence Puncak Hotel Convention & Resort Location & Address

Le Eminence Puncak Hotel Convention & Resort is located at Jalan Hanjawar No. 19, Ciloto, Puncak, Cipanas, Puncak, Jawa Barat, Indonesia, 43253. It's situated in the Puncak area of Indonesia, known for its lush landscapes and tea plantations. The hotel is approximately 15 km from the city center of Cipanas.

How to go to Le Eminence Puncak Hotel Convention & Resort from Airport

Arranging a hotel transfer from the airport to Le Eminence Puncak Hotel Convention & Resort is a breeze with several options available. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown to help you plan your journey.

  • Taxi (Most Direct):

    A taxi from Soekarno-Hatta International Airport (CGK) to Le Eminence Puncak Hotel Convention & Resort is the most direct option. The journey typically takes around 2.5 to 3.5 hours, depending on traffic conditions.
  • Ride Hailing (Convenient):

    Ride Hailing services like Traveloka offer a convenient way to get to the hotel. Simply book a ride through the app upon arrival at the airport. This option provides a fixed price, avoiding potential fare negotiations.
  • Private Car Rental (Comfortable):

    Renting a private car with a driver is a comfortable and flexible option, especially if you're travelling with a group or have a lot of luggage. Several car rental companies operate at the airport.
  • Airport Shuttle (Pre-booked):

    Some airport shuttle services offer transfers to Puncak. It's best to pre-book this service to ensure availability and a smooth transfer.

Tips:

For the most convenient route, consider pre-booking a ride-hailing service or a private car rental through Traveloka. This ensures a hassle-free transfer, especially during peak hours or weekends when traffic can be heavy.

Le Eminence Puncak Hotel Convention & Resort Reviews & Summary

Looking for all about hotel Le Eminence Puncak Hotel Convention & Resort? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers seeking a relaxing getaway in the Puncak region. Guests rave about the stunning views, excellent service, and extensive facilities.

What guests love about the hotel is its serene atmosphere, spacious rooms, and the variety of activities available. The standout features include the large swimming pool, the well-equipped fitness center, and the delicious dining options. The hotel's location also provides easy access to nearby attractions.

Here's a short, positive review to encourage bookings: "Absolutely loved my stay at Le Eminence! The staff were incredibly friendly and helpful, the room was beautiful, and the views were breathtaking. I highly recommend this hotel for a relaxing and memorable vacation."

Le Eminence Puncak Hotel Convention & Resort Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Le Eminence Puncak Hotel Convention & Resort offers a variety of hotel room types to cater to different needs and preferences. Understanding the categories of hotel rooms available will help you select the perfect accommodation for your trip.

  • Deluxe Room:

    These rooms offer comfortable accommodation with standard amenities. They may come with a choice of a king-size bed or twin beds. Smoking and non-smoking rooms are usually available.
  • Executive Room:

    Slightly larger than the Deluxe Rooms, Executive Rooms often include additional features such as a work desk and a seating area.
  • Suite:

    Suites provide more space and often include a separate living area. Some suites may have bathtubs in addition to showers.
  • Family Room:

    Designed for families, these rooms typically offer more space and may include multiple beds or connecting rooms.
  • Presidential Suite:

    The most luxurious option, the Presidential Suite offers the most space, premium amenities, and stunning views.

Le Eminence Puncak Hotel Convention & Resort is not generally a pet-friendly hotel. It's always best to confirm directly with the hotel regarding their pet policy, as it may be subject to change. If pets are allowed, additional charges or requirements may apply.

Hotel Facilities in Le Eminence Puncak Hotel Convention & Resort

Hotel amenities can make or break a vacation. Le Eminence Puncak Hotel Convention & Resort boasts an impressive array of hotel facilities designed to cater to guests of all ages. From relaxing spa treatments to fun-filled activities for kids, there's something for everyone.

  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's large outdoor swimming pool. Operating hours are typically from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay at the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Prices vary depending on the treatment.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Restaurant:

    Savor delicious meals at the hotel's restaurant, offering a variety of local and international cuisine.
  • Meeting Rooms:

    Ideal for business travellers, the hotel offers several meeting rooms equipped with modern technology.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Le Eminence Puncak Hotel Convention & Resort

A great hotel buffet or restaurant can be a highlight of any trip. Le Eminence Puncak Hotel Convention & Resort offers a variety of hotel buffet and dining options to satisfy every palate. From local delicacies to international favorites, you're sure to find something you'll love.

  • Eminence Cafe:

    This hotel cafe offers a casual dining experience with a selection of light meals, snacks, and beverages.
  • Sangkuriang Restaurant:

    Indulge in a buffet breakfast, lunch, or dinner at Sangkuriang Restaurant. The buffet features a wide variety of Indonesian and international dishes. Prices are approximately SGD 30 per person. Open from 6:00 AM to 10:00 PM.
  • Sky Lounge:

    Enjoy stunning views while sipping on cocktails and enjoying light bites at the Sky Lounge.

The Sangkuriang Restaurant is known for its signature dish, Nasi Tumpeng, a traditional Indonesian rice cone served with various side dishes.

Le Eminence Puncak Hotel Convention & Resort Airport pickups and How to Book

For a seamless travel experience, many travellers seek hotels with airport shuttle services. Le Eminence Puncak Hotel Convention & Resort offers hotel to airport transfer services to ensure a stress-free arrival and departure.

To book an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and transport you to the hotel. You can book the airport transfer by calling the hotel or sending an email through Traveloka.

Nearby MRT Station & Bus Stops

While Puncak is not served by MRT lines, knowing the nearby bus stops nearby can be helpful for navigating the area. Public transportation options are available, although less extensive than in larger cities.

  • Ciawi Bus Terminal:

    Located approximately 10 km from Le Eminence Puncak Hotel Convention & Resort, this bus terminal offers connections to various destinations in Java.
  • Local Angkot (Minibus):

    Angkot are a common form of public transportation in Puncak. They operate on fixed routes and can be flagged down along the road.

Payment for angkot is typically made in cash. It's advisable to have small denominations of Indonesian Rupiah available. There are no specific public transport cards available for use in Puncak.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to enjoy with the family? Puncak offers a variety of nearby places to go that are perfect for kids and adults alike. From theme parks to natural wonders, there's plenty of stuff to see nearby.

  • Taman Safari Indonesia:

    (Approximately 20 km from the hotel) Get up close and personal with animals from around the world at this popular safari park. Entry price: Approximately SGD 35 per person.
  • Cimory Dairyland Puncak:

    (Approximately 10 km from the hotel) A fun-filled attraction with a dairy farm, mini zoo, and various activities for kids. Entry price: Approximately SGD 15 per person.
  • Kebun Raya Cibodas:

    (Approximately 25 km from the hotel) Explore a beautiful botanical garden with a diverse collection of plants and flowers. Entry price: Approximately SGD 5 per person.
  • Telaga Warna:

    (Approximately 12 km from the hotel) A scenic lake known for its changing colors, surrounded by lush greenery. Entry price: Approximately SGD 3 per person.
  • Gunung Mas Tea Plantation:

    (Approximately 8 km from the hotel) Take a tour of a tea plantation and enjoy stunning views of the surrounding landscape. Entry price: Approximately SGD 2 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Le Eminence Puncak Hotel Convention & Resort (Puncak)

Exploring the nearby dining scene is a must when visiting Puncak. From cozy cafes to local restaurants, there are plenty of food eatiries near me to satisfy your cravings. Discover the best of local food and international flavors just a stone's throw away from the hotel.

  • Cafes/Restaurants:

    • Cimory Mountain View:

      A popular spot with stunning views, offering a variety of Indonesian and Western dishes.
    • Rindu Alam Restaurant:

      Known for its traditional Sundanese cuisine and scenic setting.
    • Pia Apple Pie & Resto:

      A great place to enjoy delicious apple pie and other baked goods.
  • Local Street Food:

    • Nasi Goreng:

      Indonesian fried rice, a staple dish.
    • Satay:

      Grilled meat skewers served with peanut sauce.
    • Mie Kocok:

      Noodle soup with beef tendons and vegetables.
    • Ketoprak:

      Tofu, vegetables, and rice vermicelli in peanut sauce.
    • Soto Ayam:

      Chicken soup with rice and various toppings.

Shopping places near Le Eminence Puncak Hotel Convention & Resort (Puncak)

While Puncak is primarily known for its natural beauty, there are still some nearby shopping options available. Whether you're looking for souvenirs or everyday essentials, you'll find a few dept stores near me and shops near me to explore.

  • Pasar Cisarua:

    A traditional market where you can find local produce, snacks, and souvenirs.
  • Factory Outlets in Bogor:

    A short drive to Bogor will lead you to several factory outlets offering discounted clothing and accessories.
  • Botani Square Mall (Bogor):

    Located in Bogor, this mall offers a variety of shops, restaurants, and entertainment options.

Other Places to Stay Near Le Eminence Puncak Hotel Convention & Resort

If you're looking for alternative accommodations, there are several hotels nearby to suit different budgets and preferences. From luxury resorts to budget-friendly options, you'll find a range of choices in the Puncak area.

  • Luxury/5-Star Hotels Nearby:

    • The Trans Luxury Hotel Bandung:

      Offers luxurious accommodations and world-class amenities.
    • Padma Hotel Bandung:

      Known for its stunning views and exceptional service.
    • GH Universal Hotel Bandung:

      Features a unique European-style design and luxurious facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

  • Four-Star Hotels Nearby:

    • Novotel Bogor Golf Resort & Convention Center:

      Offers comfortable accommodations and extensive facilities, including a golf course.
    • Aston Bogor Hotel & Resort:

      Features modern rooms and a range of amenities, including a swimming pool and spa.
    • Royal Tulip Gunung Geulis Resort & Golf:

      Provides a relaxing getaway with stunning views and a golf course.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

  • Three-Star Hotels Nearby:

    • Hotel Santika Bogor:

      Offers comfortable and affordable accommodations in a convenient location.
    • Amaris Hotel Pakuan Bogor:

      Provides simple yet comfortable rooms at a budget-friendly price.
    • Ibis Styles Bogor Raya:

      Features modern rooms and a range of amenities, including a swimming pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your Puncak getaway is essential for a memorable trip. Le Eminence Puncak Hotel Convention & Resort offers a fantastic blend of comfort, convenience, and stunning scenery, making it an excellent choice for travellers seeking a relaxing escape. With its extensive facilities, delicious dining options, and convenient location, this hotel provides everything you need for an unforgettable vacation.

Don't miss out on the opportunity to experience the beauty of Puncak. Check hotel availability and make your hotel reservations today through Traveloka for the best deals and a seamless booking experience. Whether you're planning a family vacation, a romantic getaway, or a business trip, Traveloka makes room booking easy and convenient. book cheap hotels in Indonesia and discover cheap hotels nearby for your next adventure.

All facilities in Le Eminence Puncak Hotel Convention & Resort

Bar, Cafe and Lounge Le Eminence Puncak Hotel Convention & Resort
Bar, Cafe and Lounge
Swimming Pool Le Eminence Puncak Hotel Convention & Resort
Swimming Pool
Entertainment Facility Le Eminence Puncak Hotel Convention & Resort
Entertainment Facility
Fitness Center Le Eminence Puncak Hotel Convention & Resort
Fitness Center
Lobby Le Eminence Puncak Hotel Convention & Resort
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Poolside bar
  • Set menu dinner
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Karaoke
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Braille or raised signage
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Limited parking
  • Secure parking
  • Valet parking

Sports and Recreations

  • Fitness center
  • Horse riding

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Le Eminence Puncak Hotel Convention & Resort

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Harap membawa bukti konfirmasi voucher pemesanan dari traveloka agar memperlancar perjalanan and menuju hotel kami.
Pihak hotel tidak menyediakan area untuk parkir kendaran minibus dan bus .Untuk kendaraan minibus dan bus hanya berlaku Drop-off dan pick-up.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Le Eminence Puncak Hotel Convention & Resort
379
Number of floors in Le Eminence Puncak Hotel Convention & Resort
15
Another facilities in Le Eminence Puncak Hotel Convention & Resort
A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner

Frequently asked question in Le Eminence Puncak Hotel Convention & Resort

What are available facilities at Le Eminence Puncak Hotel Convention & Resort?
There are top facilites at Le Eminence Puncak Hotel Convention & Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Le Eminence Puncak Hotel Convention & Resort?
The standard check-in time at Le Eminence Puncak Hotel Convention & Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Le Eminence Puncak Hotel Convention & Resort provide breakfast?
Yes, Le Eminence Puncak Hotel Convention & Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Le Eminence Puncak Hotel Convention & Resort
Le Eminence Puncak Hotel Convention & Resort has a 5.0-star rating.
How many floors does Le Eminence Puncak Hotel Convention & Resort have?
Le Eminence Puncak Hotel Convention & Resort has 15.
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More Reviews from Other Guests in Le Eminence Puncak Hotel Convention & Resort

8.6
Very Good
From 12,655 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.9

Meal

8.3

Location

8.8

Service and Facilites

8.8

People often mention about Le Eminence Puncak Hotel Convention & Resort
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Staff Friendliness (316)
Ambiance (291)
Room Space (290)
Family Friendly (289)
Bedroom (280)
Hotel Area (277)
Bathroom (273)
Surroundings (269)
Activity Option (243)
Accessibility (217)
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Traveler Reviews Le Eminence Puncak Hotel Convention & Resort

Number of reviews per page
20
40
Customer reviews
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
First time staying here. The service and staff are great, very helpful and friendly. The receptionist is also very helpful in listening to guests' wishes. I asked for a connecting door room, but unfortunately, it wasn't available because it was full. So I was given an adjacent room, making it easier for me to go back and forth to my sister and mom's room. Checked in early at 1:30 PM because the room was already ready. The room and bathroom were very clean, the view from the room was also really good. I asked for an upstairs room, but because the room wasn't ready, I just took the ready room. Unfortunately, the refrigerator in the room didn't work..😕 The housekeeping staff was also very fast, when I called to dry the bathroom, it didn't take long, maybe 5 minutes later they arrived..😍 There is a swimming pool 3, but unfortunately, only one has hot water. So everyone is crowded in the hot water pool, the space is small. Maybe they could add another pool with hot water. There are also many facilities outside the hotel, such as horse riding, fiddling with animals, flying fog, etc., but unfortunately, it's expensive. 😁 Overall, my stay here was really good, even my child cried so much that he didn't want to go home. Next time, I'll come back because I wasn't satisfied with just one night. 😉 Thanks LeEminance ❤️
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Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Warm greetings from Le Eminence Puncak. Thank you very much for trusting us to be the perfect vacation destination for you and your family. We are delighted to see photos of your stay at our hotel. Your satisfaction with our hotel means a lot to us. We have communicated your comments about our service, staff, products and facilities to the relevant departments and we appreciate hearing your positive feedback. However, we apologize if there were any shortcomings that we could not provide to the best of our ability, such as the minibar not being cold or the swimming pool not meeting your expectations. This feedback is very important to us and we will report it to the management team of Le Eminence Puncak. Thank you once again for your feedback and we look forward to welcoming you and your family back to Le Eminence Puncak again. Sincerely, The Management of Le Eminence Puncak
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cici n. y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
It was fun, I'll stay again. I wouldn't have been satisfied with just one day, it was very comfortable and fully equipped.
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Accommodation's Reply
14 Nov 2025
Dear Cici, Warmest regards, Le Eminence Puncak Hotel. Thank you very much for taking the time to write such a wonderful review of our hotel's facilities. We sincerely appreciate you choosing Le Eminence Puncak as your accommodation during your visit to Puncak and we are truly honored to read your review. We look forward to welcoming you and your family back to Le Eminence Puncak Hotel again. Best regards, Le Eminence Puncak Hotel Management
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R***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 day(s) ago
Hotel staff, excellent service. Suggestions for the restaurant are to improve the taste and menu to be better than a star-rated hotel, in my opinion it's not appropriate. Thanks
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Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Warmest regards from Le Eminence Puncak. Thank you for sharing your experience staying at our hotel. We are very glad that you were satisfied with our service. However, we apologize if there was any part of our service that was not satisfactory. We have reported this matter to the hotel's management team. Thank you for your feedback. We will do our best to provide the best service in the future. Best regards, Le Eminence Puncak Management
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Ferdi Y.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 day(s) ago
Overall, it's nice and comfortable. Only the breakfast variety is less than when we were here a few years ago.
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Accommodation's Reply
14 Nov 2025
Dear Mr. Ferdi, Warmest regards from Le Eminence Puncak. We are delighted to see the photos of your stay experience at Le Eminence Puncak and thank you once again for your satisfaction during your stay at our hotel. Thank you again Mr. Ferdi for trusting Le Eminence Puncak as your family vacation destination. We look forward to welcoming you and your family back to Le Eminence Puncak again. Best regards,
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
I've stayed here twice... but the second time I had to leave because my suitcases were waiting for about an hour before they were delivered to my room. As a result, the kids wanted to go swimming, so they had to wait until Maghrib. Overall, it's nice here.
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A***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
The food is standard, not too much like a 5-star hotel, recommended for family hotels, especially those with small children because there are many children's play options.
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N***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Overall, I'm satisfied. It's great. The staff are all friendly. My suggestion is that if you want to heal, it's better to go outside the rainy season. When I came here, it was always raining, so I wasn't satisfied.
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+5
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N***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very very satisfied and happy staycation at Le Eminence Puncak😍 The view is very beautiful and cool, like a painting when you see the view. And the staff are very friendly and very kind, also the place is spacious, kids friendly, the swimming pool is very large and spacious there is also one for kids, and the room is complete with a view of the river and garden, will come back again if you come to Puncak🥰
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Mirwan S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Was my second time staying at Le Eminence. The first one was the early opening. My family love to stay at this hotel. Staff were so nice and helpful. Breakfast food was good. The room with the view was excellent.
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C***s
icon-origin-TRAVELOKA
8.7
/10
Reviewed 1 week(s) ago
All the facilities, service, and rooms are good. The only downside is the toilet was clogged due to lack of maintenance. I used rooms 1007 and 1008... Both rooms had problems with the toilet.
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C***s
icon-origin-TRAVELOKA
9.0
/10
Reviewed 1 week(s) ago
For a nice location, the service and the friendly staff, and the facilities, the clogged bathroom toilet doesn't reflect the upkeep of a 5-star hotel.
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F***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Very comfortable and highly recommended hotel. Friendly staff, hassle-free check-in and checkout.
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2 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
View is okay, but the room feels old and just average. No small towel, hot water takes forever, and the shower water flow is very weak. The bathroom curtain was also dirty.
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rusmin
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
a pleasant holiday, the place is clean and nice, the service is very friendly
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Arisha K.
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9.1
/10
Reviewed 2 week(s) ago
Great place for those who need fresh air & surroundings.
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Arisha K.
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Staycation
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9.1
/10
Reviewed 2 week(s) ago
Great view & activities. When you need a fresh air and surroundings.
1 people find it helpful
Eka
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
It was a really enjoyable stay. All the amenities were complete, so you didn't have to leave the hotel. The food at the cafe was delicious, with a great mountain view. One day isn't enough if you stay here. Hopefully, you can come back and stay here again.
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Y***i
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Staycation
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9.7
/10
Reviewed 3 week(s) ago
The breakfast menu is even more varied, as it's a 5-star brand, so there's usually more variety and better flavors. But so far, it's been a pleasant staycation there.
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Marta L. S.
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Staycation
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8.5
/10
Reviewed 3 week(s) ago
The view is great. The room is large. The balcony is large.
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1 people find it helpful
Verified Traveler
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
It's so much fun, the kids love it, and it's recommended for families with children. The price is quite high, but the facilities are plentiful, but you have to pay for it...
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Exterior 4 Le Eminence Puncak Hotel Convention & Resort

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8.6
Very Good
From 12,655 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.9

Meal

8.3

Location

8.8

Service and Facilites

8.8

People often mention about Le Eminence Puncak Hotel Convention & Resort
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Staff Friendliness (316)
Ambiance (291)
Room Space (290)
Family Friendly (289)
Bedroom (280)
Hotel Area (277)
Bathroom (273)
Surroundings (269)
Activity Option (243)
Accessibility (217)
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Traveler Reviews Le Eminence Puncak Hotel Convention & Resort

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Customer reviews
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
First time staying here. The service and staff are great, very helpful and friendly. The receptionist is also very helpful in listening to guests' wishes. I asked for a connecting door room, but unfortunately, it wasn't available because it was full. So I was given an adjacent room, making it easier for me to go back and forth to my sister and mom's room. Checked in early at 1:30 PM because the room was already ready. The room and bathroom were very clean, the view from the room was also really good. I asked for an upstairs room, but because the room wasn't ready, I just took the ready room. Unfortunately, the refrigerator in the room didn't work..😕 The housekeeping staff was also very fast, when I called to dry the bathroom, it didn't take long, maybe 5 minutes later they arrived..😍 There is a swimming pool 3, but unfortunately, only one has hot water. So everyone is crowded in the hot water pool, the space is small. Maybe they could add another pool with hot water. There are also many facilities outside the hotel, such as horse riding, fiddling with animals, flying fog, etc., but unfortunately, it's expensive. 😁 Overall, my stay here was really good, even my child cried so much that he didn't want to go home. Next time, I'll come back because I wasn't satisfied with just one night. 😉 Thanks LeEminance ❤️
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Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Warm greetings from Le Eminence Puncak. Thank you very much for trusting us to be the perfect vacation destination for you and your family. We are delighted to see photos of your stay at our hotel. Your satisfaction with our hotel means a lot to us. We have communicated your comments about our service, staff, products and facilities to the relevant departments and we appreciate hearing your positive feedback. However, we apologize if there were any shortcomings that we could not provide to the best of our ability, such as the minibar not being cold or the swimming pool not meeting your expectations. This feedback is very important to us and we will report it to the management team of Le Eminence Puncak. Thank you once again for your feedback and we look forward to welcoming you and your family back to Le Eminence Puncak again. Sincerely, The Management of Le Eminence Puncak
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cici n. y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
It was fun, I'll stay again. I wouldn't have been satisfied with just one day, it was very comfortable and fully equipped.
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Dear Cici, Warmest regards, Le Eminence Puncak Hotel. Thank you very much for taking the time to write such a wonderful review of our hotel's facilities. We sincerely appreciate you choosing Le Eminence Puncak as your accommodation during your visit to Puncak and we are truly honored to read your review. We look forward to welcoming you and your family back to Le Eminence Puncak Hotel again. Best regards, Le Eminence Puncak Hotel Management
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R***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 day(s) ago
Hotel staff, excellent service. Suggestions for the restaurant are to improve the taste and menu to be better than a star-rated hotel, in my opinion it's not appropriate. Thanks
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Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Warmest regards from Le Eminence Puncak. Thank you for sharing your experience staying at our hotel. We are very glad that you were satisfied with our service. However, we apologize if there was any part of our service that was not satisfactory. We have reported this matter to the hotel's management team. Thank you for your feedback. We will do our best to provide the best service in the future. Best regards, Le Eminence Puncak Management
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Ferdi Y.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 day(s) ago
Overall, it's nice and comfortable. Only the breakfast variety is less than when we were here a few years ago.
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Accommodation's Reply
14 Nov 2025
Dear Mr. Ferdi, Warmest regards from Le Eminence Puncak. We are delighted to see the photos of your stay experience at Le Eminence Puncak and thank you once again for your satisfaction during your stay at our hotel. Thank you again Mr. Ferdi for trusting Le Eminence Puncak as your family vacation destination. We look forward to welcoming you and your family back to Le Eminence Puncak again. Best regards,
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
I've stayed here twice... but the second time I had to leave because my suitcases were waiting for about an hour before they were delivered to my room. As a result, the kids wanted to go swimming, so they had to wait until Maghrib. Overall, it's nice here.
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A***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
The food is standard, not too much like a 5-star hotel, recommended for family hotels, especially those with small children because there are many children's play options.
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N***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Overall, I'm satisfied. It's great. The staff are all friendly. My suggestion is that if you want to heal, it's better to go outside the rainy season. When I came here, it was always raining, so I wasn't satisfied.
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N***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very very satisfied and happy staycation at Le Eminence Puncak😍 The view is very beautiful and cool, like a painting when you see the view. And the staff are very friendly and very kind, also the place is spacious, kids friendly, the swimming pool is very large and spacious there is also one for kids, and the room is complete with a view of the river and garden, will come back again if you come to Puncak🥰
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1 people find it helpful
Mirwan S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Was my second time staying at Le Eminence. The first one was the early opening. My family love to stay at this hotel. Staff were so nice and helpful. Breakfast food was good. The room with the view was excellent.
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C***s
icon-origin-TRAVELOKA
8.7
/10
Reviewed 1 week(s) ago
All the facilities, service, and rooms are good. The only downside is the toilet was clogged due to lack of maintenance. I used rooms 1007 and 1008... Both rooms had problems with the toilet.
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C***s
icon-origin-TRAVELOKA
9.0
/10
Reviewed 1 week(s) ago
For a nice location, the service and the friendly staff, and the facilities, the clogged bathroom toilet doesn't reflect the upkeep of a 5-star hotel.
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F***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Very comfortable and highly recommended hotel. Friendly staff, hassle-free check-in and checkout.
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2 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
View is okay, but the room feels old and just average. No small towel, hot water takes forever, and the shower water flow is very weak. The bathroom curtain was also dirty.
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rusmin
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
a pleasant holiday, the place is clean and nice, the service is very friendly
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Arisha K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Great place for those who need fresh air & surroundings.
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Arisha K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Great view & activities. When you need a fresh air and surroundings.
1 people find it helpful
Eka
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a really enjoyable stay. All the amenities were complete, so you didn't have to leave the hotel. The food at the cafe was delicious, with a great mountain view. One day isn't enough if you stay here. Hopefully, you can come back and stay here again.
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The breakfast menu is even more varied, as it's a 5-star brand, so there's usually more variety and better flavors. But so far, it's been a pleasant staycation there.
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Marta L. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The view is great. The room is large. The balcony is large.
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's so much fun, the kids love it, and it's recommended for families with children. The price is quite high, but the facilities are plentiful, but you have to pay for it...
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1 people find it helpful
Number of reviews per page
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40