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Louis Kienne Cikarang Hotel & Service Apartment

Hotels
8.6
/10
Very Good
497 reviews

What Guests Say About Their Stay

Agustin R. A.
10.0
/ 10
Overall, I highly recommend it. It's satisfying in terms of service, rooms, and facilities. It's a must-try.
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tantono
9.1
/ 10
It is very kind of the management to go the extra mile for us and make us have a wonderful travel experience.
S***h
10.0
/ 10
It was really nice to stay at Hotel Louise Keene. The room was clean, spacious, the bathroom was complete with a bathtub. It was comfortable 🥰👍
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G***t
10.0
/ 10
The hotel staff is friendly and helpful during check in, the room is clean, the swimming pool water is clean and the breakfast is delicious and varied. next time I will check in here again.
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Desi N.
9.7
/ 10
The hotel is very comfortable, clean, the service is good, everything is fine, the swimming pool is also cool, the breakfast food is also recommended, delicious, thank you Louis Kienne Chadstone
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In the Area
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Chadstone, Jl. Raya Cikarang - Cibarusah, Pasirsari, South Cikarang , Cikarang, Bekasi, Jawa Barat, Indonesia, 17530

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Louis Kienne Cikarang Hotel & Service Apartment is a good choice when you are visiting South Cikarang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Louis Kienne Cikarang Hotel & Service Apartment

Chadstone, Jl. Raya Cikarang - Cibarusah, Pasirsari, South Cikarang , Cikarang, Bekasi, Jawa Barat, Indonesia, 17530
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Lobby Louis Kienne Cikarang Hotel & Service Apartment
Exterior 2 Louis Kienne Cikarang Hotel & Service Apartment

Discover More About Louis Kienne Cikarang Hotel & Service Apartment

Location


Staying at Louis Kienne Cikarang Hotel & Service Apartment is a good choice when you are visiting South Cikarang.

About Louis Kienne Cikarang Hotel & Service Apartment

Louis Kienne Cikarang Hotel & Service Apartment is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

From business event to corporate gathering, Louis Kienne Cikarang Hotel & Service Apartment provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Louis Kienne Cikarang Hotel & Service Apartment, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Louis Kienne Cikarang Hotel & Service Apartment.

If you plan to have a long-term stay, staying at Louis Kienne Cikarang Hotel & Service Apartment is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Louis Kienne Cikarang Hotel & Service Apartment is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Louis Kienne Cikarang Hotel & Service Apartment will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Louis Kienne Cikarang Hotel & Service Apartment is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Louis Kienne Cikarang Hotel & Service Apartment exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Louis Kienne Cikarang Hotel & Service Apartment is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Louis Kienne Cikarang Hotel & Service Apartment.

All facilities in Louis Kienne Cikarang Hotel & Service Apartment

Swimming Pool Louis Kienne Cikarang Hotel & Service Apartment
Swimming Pool
Functional Hall Louis Kienne Cikarang Hotel & Service Apartment
Functional Hall
Lobby Louis Kienne Cikarang Hotel & Service Apartment
Lobby
Exterior Louis Kienne Cikarang Hotel & Service Apartment
Exterior
Restaurant Louis Kienne Cikarang Hotel & Service Apartment
Restaurant

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Porter

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Smoking area
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Spa

Transportation

  • Area shuttle with surcharge
  • Limited parking
  • Car rental
  • Secure parking

Business Facilities

  • Computer station
  • Meeting facilities
  • Photocopier
  • PRINTER

Sports and Recreations

  • Basketball
  • Fitness center

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Restaurant with AC

Kids and Pets

  • Babysitting

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Louis Kienne Cikarang Hotel & Service Apartment

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Louis Kienne Cikarang Hotel & Service Apartment
74
Number of floors in Louis Kienne Cikarang Hotel & Service Apartment
7
Another facilities in Louis Kienne Cikarang Hotel & Service Apartment
Bellhop, Welcoming drinks, Early Check-in, Express check-in, Express check-out

Frequently asked question in Louis Kienne Cikarang Hotel & Service Apartment

What are available facilities at Louis Kienne Cikarang Hotel & Service Apartment?
There are top facilites at Louis Kienne Cikarang Hotel & Service Apartment such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Louis Kienne Cikarang Hotel & Service Apartment?
The standard check-in time at Louis Kienne Cikarang Hotel & Service Apartment is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Louis Kienne Cikarang Hotel & Service Apartment provide breakfast?
Yes, Louis Kienne Cikarang Hotel & Service Apartment provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Louis Kienne Cikarang Hotel & Service Apartment
Louis Kienne Cikarang Hotel & Service Apartment has a 4.0-star rating.
How many floors does Louis Kienne Cikarang Hotel & Service Apartment have?
Louis Kienne Cikarang Hotel & Service Apartment has 7.
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More Reviews from Other Guests in Louis Kienne Cikarang Hotel & Service Apartment

8.7
Very Good
From 492 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.1

Location

8.8

Service and Facilites

8.7

People often mention about Louis Kienne Cikarang Hotel & Service Apartment
All
Ambiance (39)
Accessibility (38)
Staff Friendliness (36)
Bedroom (35)
Bathroom (32)
Check-in/out Time (27)
Taste (27)
Room Space (26)
Hotel Area (25)
Distance to City Center (24)
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Traveler Reviews Louis Kienne Cikarang Hotel & Service Apartment

Number of reviews per page
20
40
Customer reviews
E***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Worth it, spacious room size, big TV, bathtub.
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1 people find it helpful
Accommodation's Reply
17 Dec 2025
Dear Mr./Ms. E*i, Sincerely, Louis Kienne Hotel & Service Apartment Cikarang. Thank you for your excellent rating and positive review. We are delighted to hear that you were satisfied with the spacious room, television, and bathtub. For your information, our hotel also offers free Wi-Fi, a swimming pool, a gym/fitness center, a jogging track, and direct access to the shopping mall (connected to the mall) for your convenience during your stay. Your review encourages us to continue striving for the best service and facilities. We hope to welcome you back again in the future. Sincerely, The Management Team, Louis Kienne Hotel & Service Apartment Cikarang
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tia a. m.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was very pleasant, next time I will come back to stay here again. Thank you very much.
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Accommodation's Reply
13 Dec 2025
Dear Ms. Tia A.M., From Louis Giann Hotel & Serviced Apartments Cikarang, we respectfully thank you for your excellent rating and positive review. We are delighted to hear that your stay was pleasant and memorable. Your compliments motivate our entire team to continue striving for the best service. We hope to welcome you back for your next stay. Sincerely, The Management Team, Louis Giann Hotel & Serviced Apartments Cikarang
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Agustin R. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Overall, I highly recommend it. It's satisfying in terms of service, rooms, and facilities. It's a must-try.
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Accommodation's Reply
15 Dec 2025
Dear Ms. Agustin R. A, Thank you for your excellent review and rating. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Your feedback is a great inspiration to our entire team to continue providing the best service. We hope to welcome you back to Louis Kienne Hotel & Service Apartment again. Sincerely, The Management Team, Louis Kienne Hotel & Service Apartment
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly, and the process was easy and fast. The welcome drink was delicious and refreshing.
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Accommodation's Reply
12 Dec 2025
Dear Mr./Ms. D*i, Sincerely, Louis Kienne Hotel & Service Apartment Cikarang. Thank you for your review and for sharing your experience. We are delighted to hear that you were satisfied with the friendliness of our staff, as well as the easy and quick check-in process. We are also pleased to hear that our welcome drink impressed you. Your feedback is very important to us in continuously improving the quality of our service. We hope to welcome you back again in the future. Sincerely, The Management, Louis Kienne Hotel & Service Apartment Cikarang
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Friendly staff, very comfortable, clean rooms
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Accommodation's Reply
12 Dec 2025
Dear Valued Guest, Warm greetings from Louis Giann Hotel & Serviced Apartments Chikarang. Thank you for taking the time to give us a near-perfect rating of 9.4 and sharing your experience. We are delighted to hear that you were satisfied with our staff's service, as well as the comfort and cleanliness of your room. Your feedback is very important to us as we strive to provide the best service. We hope to welcome you back for your next stay. Sincerely, The Management Team, Louis Giann Hotel & Serviced Apartments Chikarang
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Agus S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly and fast staff... Complete facilities, clean and comfortable...
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Accommodation's Reply
04 Dec 2025
Dear Mr. Agus S, Dear Mr. Agus S, Thank you for your time and review. We appreciate your 8.5 rating. We are very glad that our staffs are friendly, prompt in providing services and the hotel facilities make your stay memorable. For your information, guests can enjoy additional facilities such as free Wi-Fi, swimming pool, fitness center and basketball court on the 7th floor during their stay. We hope to welcome you back again in the future. Thank you for trusting us to take care of you. Sincerely, Management Louis Kienne Hotel & Service Apartment Cikarang
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A***q
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
It is very comfortable and worth it to stay here, the location is in the same area as the mall, the rooms are comfortable, and there is a bathtub.
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear A*q,* Best regards, Louis Kienne Hotel & Service Apartment Cikarang Thank you for your positive review. We are delighted to know that you felt comfortable during your stay here. We are impressed with our location in the same area as the shopping mall and that the room has a bathtub for your comfort. For more information, during your stay, you can also enjoy the facilities such as swimming pool, fitness center and free Wi-Fi access in all areas of the hotel to support your activities. We are happy to provide you with a pleasant stay experience. We look forward to welcoming you back again soon. Best regards, Louis Kienne Hotel & Service Apartment Cikarang
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W***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room was comfortable, the bathroom was clean, and the staff were all friendly and very helpful.
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4 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Mr/Ms. W*n,* Sincerely, Louis Kienne Hotel & Service Apartment Cikarang Thank you for your positive rating and review. We are very pleased to know that you felt comfortable with our room, satisfied with the cleanliness of the bathroom and received friendly and helpful service from our staff. In addition, our hotel has many facilities for your comfort such as bathtub, fitness room, swimming pool and other hotel services that you can enjoy during your stay. Your comments and compliments are the driving force for us to continue improving the quality of our services. We sincerely hope to welcome you back again next time. Sincerely, Louis Kienne Hotel & Service Apartment Cikarang
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Mulyaji
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8.5
/10
Reviewed 8 week(s) ago
The hotel is strategically located, easy to reach, has friendly prices and friendly service staff.
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Accommodation's Reply
17 Nov 2025
Dear Ms. Mulyajji, Thank you for taking the time to share your review. We are delighted to know that our hotel is conveniently located near shopping malls and that our room rates are affordable. We are also delighted that you enjoyed our facilities such as the swimming pool, gym, basketball court and the comfort of our rooms during your stay. These positive comments mean a lot to us and encourage us to continue improving our services. We do hope to welcome you back soon. Best regards, Louis Kienne Hotel & Serviced Apartment Cikarang Management
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Verified Traveler
icon-origin-TRAVELOKA
6.6
/10
Reviewed 9 week(s) ago
The room was non-smoking, but it still smelled of cigarette smoke. I asked for a higher floor, but it turned out only two floors were operational. The pillows were covered in mold and other stains. It wasn't clean. Free parking is limited to one exit.
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Accommodation's Reply
27 Oct 2025
Dear G*t, Thank you for taking the time and care to review your stay at our hotel. We apologize for any inconvenience you experienced, such as the lingering cigarette smoke smell in the room, the cleanliness of the pillows, the limited service area and parking, which did not meet the service standards that we strive to provide. Your feedback is of great concern to us and we have forwarded it to our housekeeping and engineering teams for thorough review and improvement to prevent this from happening again. We are also working on opening additional floors to provide more room options to our guests. We apologize once again for this unpleasant experience and we hope to have the opportunity to welcome you back with improved service on your next stay. Best regards, Management Louis Kienne Hotel & Service Apartment Cikarang
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Darwin S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff is friendly, Ms. Roro. There were no problems.
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1 people find it helpful
Accommodation's Reply
28 Oct 2025
Thank you Mr. Darwin S. for your positive review. We are very grateful that you were impressed with our service, especially Mr. Roro, who made a good impression throughout your stay. This review is an encouragement for us to continue to improve the quality of service at Louis Kienne Hotel & Service Apartment Cikarang. We sincerely hope to welcome you back again on your next visit.
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Dea
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Good service, Ms. Roro is very satisfied with her service.
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1 people find it helpful
Accommodation's Reply
28 Oct 2025
Thank you for your positive review. We are very grateful that you were impressed with our service. This feedback will be a driving force for us to continuously improve our service quality for the comfort of all our guests. We sincerely hope to welcome you back to Louis Kienne Hotel & Service Apartment Cikarang again in the future.
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Aldino S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Good service, Ms. Roro, nice smile.
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Accommodation's Reply
17 Nov 2025
Dear Mr. Aldino S., Thank you for taking the time to share your review. We are very pleased that you received excellent service throughout your stay and we also appreciate the friendly attitude and smiles of our staff. Comments like these are a great inspiration for our team. We sincerely hope to welcome you back for an equally wonderful experience on your next visit. Best regards, Louis Kienne Hotel & Serviced Apartment Cikarang Management
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Hario K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
The hotel staff was very friendly and helpful at check-in.
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Accommodation's Reply
17 Nov 2025
Dear M*d, Thank you for taking the time to share your review. We are delighted to hear that our location meets your expectations, especially the convenient access to shopping malls. We also appreciate your satisfaction with our facilities, from our fitness room, basketball court, and swimming pool to our comfortable rooms with bathtubs. Your positive feedback is a driving force for us to maintain and improve the quality of our services. We look forward to welcoming you back soon. Best regards, Louis Kienne Hotel & Serviced Apartment Cikarang Management
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Strategic location, good swimming pool facilities
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Your Reply Dear M*d, Thank you for taking the time to share your review. We are delighted to hear that our location meets your expectations, especially with its proximity to the shopping mall. We appreciate your satisfaction with the amenities we provide, from our fitness room, basketball court, swimming pool, to the comfort of our rooms with bathtubs. Your positive review is an inspiration for us to maintain and improve the quality of our services. We look forward to welcoming you back again soon. Best regards, Louis Kienne Hotel & Serviced Apartment Cikarang Management
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Y***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The staff is nice, the room is quite ok, the food is ok, the facilities are ok, but the wifi is really slow.
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Accommodation's Reply
17 Nov 2025
Hello Y*n, Thank you for taking the time to write a review and giving us a rating of 8.5. We are glad that you were satisfied with the friendliness of our staff, the comfort of our room, and the quality of the food and amenities we provided. We apologize for the inconvenience you experienced with the Wi-Fi connection. Your feedback is very important to us and we have passed it on to the relevant team to make improvements for your convenience on your next visit. We look forward to welcoming you back with an even better experience in the future. Best regards, Louis Kienne Hotel & Serviced Apartment Cikarang Management
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F***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Fun and satisfying, easy access too
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1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Guest, Warmest greetings, Management of Louis Kienne Hotel Cikarang! Thank you for your positive review of our facilities and services. We look forward to welcoming you back for another enjoyable stay. See you on your next visit! Warmest regards, Management of Louis Kienne Hotel Cikarang
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a***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 17 week(s) ago
Is it true that when we stayed overnight, the car was only covered once when leaving the parking lot? After a bit of debate, we were finally given free parking.
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2 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Guest, Warm greetings from Louis Kienne Hotel Cikarang! Thank you for taking the time to share your experience. We are very sorry to hear that your stay did not meet your expectations. Guest comfort and satisfaction are our priority, and we are constantly striving to improve our services to make your stay at Louis Kienne Hotel even more memorable. We look forward to welcoming you back in the future for an even better experience. Warm regards, Louis Kienne Hotel Cikarang Management.
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tantono
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
It is very kind of the management to go the extra mile for us and make us have a wonderful travel experience.
1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Valued Guest, Warm greetings from the management of Louis Kienne Hotel Cikarang! Thank you for your positive review of the facilities we provide. We truly look forward to welcoming you back for another enjoyable stay. See you on your next visit! Warm regards, Management of Louis Kienne Hotel Cikarang
s***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.9
/10
Reviewed 18 week(s) ago
poor bathroom function. water gets spilled all over the floor because small shower wall and strange floor layout.. Broken water outlet cover fell off on my feet while showering. Slippery bathtub floor. No coffee is provided. probably room cleaner forgets. many wall paper and interior were. long way to get to the fitness center even have to use staff elevator to get there, no lights on the way too. this hotel is just to sleep over night i guess.
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Accommodation's Reply
20 Aug 2025
Dear Valued Guest, Warm greetings from the management of Louis Kienne Hotel Cikarang! Thank you for your review. We sincerely apologize for the inconvenience and will make improvements moving forward. We truly look forward to welcoming you back for another enjoyable stay. See you on your next visit! Warm regards, Management of Louis Kienne Hotel Cikarang.
Number of reviews per page
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40

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Swimming Pool 4 Louis Kienne Cikarang Hotel & Service Apartment

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8.7
Very Good
From 492 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.1

Location

8.8

Service and Facilites

8.7

People often mention about Louis Kienne Cikarang Hotel & Service Apartment
All
Ambiance (39)
Accessibility (38)
Staff Friendliness (36)
Bedroom (35)
Bathroom (32)
Check-in/out Time (27)
Taste (27)
Room Space (26)
Hotel Area (25)
Distance to City Center (24)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Louis Kienne Cikarang Hotel & Service Apartment

Number of reviews per page
20
40
Customer reviews
E***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Worth it, spacious room size, big TV, bathtub.
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1 people find it helpful
Accommodation's Reply
17 Dec 2025
Dear Mr./Ms. E*i, Sincerely, Louis Kienne Hotel & Service Apartment Cikarang. Thank you for your excellent rating and positive review. We are delighted to hear that you were satisfied with the spacious room, television, and bathtub. For your information, our hotel also offers free Wi-Fi, a swimming pool, a gym/fitness center, a jogging track, and direct access to the shopping mall (connected to the mall) for your convenience during your stay. Your review encourages us to continue striving for the best service and facilities. We hope to welcome you back again in the future. Sincerely, The Management Team, Louis Kienne Hotel & Service Apartment Cikarang
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tia a. m.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was very pleasant, next time I will come back to stay here again. Thank you very much.
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Accommodation's Reply
13 Dec 2025
Dear Ms. Tia A.M., From Louis Giann Hotel & Serviced Apartments Cikarang, we respectfully thank you for your excellent rating and positive review. We are delighted to hear that your stay was pleasant and memorable. Your compliments motivate our entire team to continue striving for the best service. We hope to welcome you back for your next stay. Sincerely, The Management Team, Louis Giann Hotel & Serviced Apartments Cikarang
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Agustin R. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Overall, I highly recommend it. It's satisfying in terms of service, rooms, and facilities. It's a must-try.
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Accommodation's Reply
15 Dec 2025
Dear Ms. Agustin R. A, Thank you for your excellent review and rating. We are delighted to hear that you were satisfied with our service, the comfort of your room, and the amenities we provided. Your feedback is a great inspiration to our entire team to continue providing the best service. We hope to welcome you back to Louis Kienne Hotel & Service Apartment again. Sincerely, The Management Team, Louis Kienne Hotel & Service Apartment
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D***i
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Staycation
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8.2
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly, and the process was easy and fast. The welcome drink was delicious and refreshing.
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Accommodation's Reply
12 Dec 2025
Dear Mr./Ms. D*i, Sincerely, Louis Kienne Hotel & Service Apartment Cikarang. Thank you for your review and for sharing your experience. We are delighted to hear that you were satisfied with the friendliness of our staff, as well as the easy and quick check-in process. We are also pleased to hear that our welcome drink impressed you. Your feedback is very important to us in continuously improving the quality of our service. We hope to welcome you back again in the future. Sincerely, The Management, Louis Kienne Hotel & Service Apartment Cikarang
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Verified Traveler
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9.4
/10
Reviewed 1 week(s) ago
Friendly staff, very comfortable, clean rooms
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Accommodation's Reply
12 Dec 2025
Dear Valued Guest, Warm greetings from Louis Giann Hotel & Serviced Apartments Chikarang. Thank you for taking the time to give us a near-perfect rating of 9.4 and sharing your experience. We are delighted to hear that you were satisfied with our staff's service, as well as the comfort and cleanliness of your room. Your feedback is very important to us as we strive to provide the best service. We hope to welcome you back for your next stay. Sincerely, The Management Team, Louis Giann Hotel & Serviced Apartments Chikarang
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Agus S.
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Staycation
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8.5
/10
Reviewed 3 week(s) ago
Friendly and fast staff... Complete facilities, clean and comfortable...
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Accommodation's Reply
04 Dec 2025
Dear Mr. Agus S, Dear Mr. Agus S, Thank you for your time and review. We appreciate your 8.5 rating. We are very glad that our staffs are friendly, prompt in providing services and the hotel facilities make your stay memorable. For your information, guests can enjoy additional facilities such as free Wi-Fi, swimming pool, fitness center and basketball court on the 7th floor during their stay. We hope to welcome you back again in the future. Thank you for trusting us to take care of you. Sincerely, Management Louis Kienne Hotel & Service Apartment Cikarang
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A***q
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Staycation
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9.4
/10
Reviewed 6 week(s) ago
It is very comfortable and worth it to stay here, the location is in the same area as the mall, the rooms are comfortable, and there is a bathtub.
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear A*q,* Best regards, Louis Kienne Hotel & Service Apartment Cikarang Thank you for your positive review. We are delighted to know that you felt comfortable during your stay here. We are impressed with our location in the same area as the shopping mall and that the room has a bathtub for your comfort. For more information, during your stay, you can also enjoy the facilities such as swimming pool, fitness center and free Wi-Fi access in all areas of the hotel to support your activities. We are happy to provide you with a pleasant stay experience. We look forward to welcoming you back again soon. Best regards, Louis Kienne Hotel & Service Apartment Cikarang
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W***n
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10.0
/10
Reviewed 8 week(s) ago
The room was comfortable, the bathroom was clean, and the staff were all friendly and very helpful.
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4 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Mr/Ms. W*n,* Sincerely, Louis Kienne Hotel & Service Apartment Cikarang Thank you for your positive rating and review. We are very pleased to know that you felt comfortable with our room, satisfied with the cleanliness of the bathroom and received friendly and helpful service from our staff. In addition, our hotel has many facilities for your comfort such as bathtub, fitness room, swimming pool and other hotel services that you can enjoy during your stay. Your comments and compliments are the driving force for us to continue improving the quality of our services. We sincerely hope to welcome you back again next time. Sincerely, Louis Kienne Hotel & Service Apartment Cikarang
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Mulyaji
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8.5
/10
Reviewed 8 week(s) ago
The hotel is strategically located, easy to reach, has friendly prices and friendly service staff.
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Accommodation's Reply
17 Nov 2025
Dear Ms. Mulyajji, Thank you for taking the time to share your review. We are delighted to know that our hotel is conveniently located near shopping malls and that our room rates are affordable. We are also delighted that you enjoyed our facilities such as the swimming pool, gym, basketball court and the comfort of our rooms during your stay. These positive comments mean a lot to us and encourage us to continue improving our services. We do hope to welcome you back soon. Best regards, Louis Kienne Hotel & Serviced Apartment Cikarang Management
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Verified Traveler
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6.6
/10
Reviewed 9 week(s) ago
The room was non-smoking, but it still smelled of cigarette smoke. I asked for a higher floor, but it turned out only two floors were operational. The pillows were covered in mold and other stains. It wasn't clean. Free parking is limited to one exit.
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Accommodation's Reply
27 Oct 2025
Dear G*t, Thank you for taking the time and care to review your stay at our hotel. We apologize for any inconvenience you experienced, such as the lingering cigarette smoke smell in the room, the cleanliness of the pillows, the limited service area and parking, which did not meet the service standards that we strive to provide. Your feedback is of great concern to us and we have forwarded it to our housekeeping and engineering teams for thorough review and improvement to prevent this from happening again. We are also working on opening additional floors to provide more room options to our guests. We apologize once again for this unpleasant experience and we hope to have the opportunity to welcome you back with improved service on your next stay. Best regards, Management Louis Kienne Hotel & Service Apartment Cikarang
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Darwin S.
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10.0
/10
Reviewed 12 week(s) ago
The staff is friendly, Ms. Roro. There were no problems.
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1 people find it helpful
Accommodation's Reply
28 Oct 2025
Thank you Mr. Darwin S. for your positive review. We are very grateful that you were impressed with our service, especially Mr. Roro, who made a good impression throughout your stay. This review is an encouragement for us to continue to improve the quality of service at Louis Kienne Hotel & Service Apartment Cikarang. We sincerely hope to welcome you back again on your next visit.
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Dea
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10.0
/10
Reviewed 13 week(s) ago
Good service, Ms. Roro is very satisfied with her service.
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1 people find it helpful
Accommodation's Reply
28 Oct 2025
Thank you for your positive review. We are very grateful that you were impressed with our service. This feedback will be a driving force for us to continuously improve our service quality for the comfort of all our guests. We sincerely hope to welcome you back to Louis Kienne Hotel & Service Apartment Cikarang again in the future.
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Aldino S.
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10.0
/10
Reviewed 14 week(s) ago
Good service, Ms. Roro, nice smile.
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Accommodation's Reply
17 Nov 2025
Dear Mr. Aldino S., Thank you for taking the time to share your review. We are very pleased that you received excellent service throughout your stay and we also appreciate the friendly attitude and smiles of our staff. Comments like these are a great inspiration for our team. We sincerely hope to welcome you back for an equally wonderful experience on your next visit. Best regards, Louis Kienne Hotel & Serviced Apartment Cikarang Management
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Hario K.
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8.2
/10
Reviewed 15 week(s) ago
The hotel staff was very friendly and helpful at check-in.
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Accommodation's Reply
17 Nov 2025
Dear M*d, Thank you for taking the time to share your review. We are delighted to hear that our location meets your expectations, especially the convenient access to shopping malls. We also appreciate your satisfaction with our facilities, from our fitness room, basketball court, and swimming pool to our comfortable rooms with bathtubs. Your positive feedback is a driving force for us to maintain and improve the quality of our services. We look forward to welcoming you back soon. Best regards, Louis Kienne Hotel & Serviced Apartment Cikarang Management
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M***d
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Staycation
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9.7
/10
Reviewed 16 week(s) ago
Strategic location, good swimming pool facilities
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Your Reply Dear M*d, Thank you for taking the time to share your review. We are delighted to hear that our location meets your expectations, especially with its proximity to the shopping mall. We appreciate your satisfaction with the amenities we provide, from our fitness room, basketball court, swimming pool, to the comfort of our rooms with bathtubs. Your positive review is an inspiration for us to maintain and improve the quality of our services. We look forward to welcoming you back again soon. Best regards, Louis Kienne Hotel & Serviced Apartment Cikarang Management
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Y***n
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8.5
/10
Reviewed 16 week(s) ago
The staff is nice, the room is quite ok, the food is ok, the facilities are ok, but the wifi is really slow.
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Accommodation's Reply
17 Nov 2025
Hello Y*n, Thank you for taking the time to write a review and giving us a rating of 8.5. We are glad that you were satisfied with the friendliness of our staff, the comfort of our room, and the quality of the food and amenities we provided. We apologize for the inconvenience you experienced with the Wi-Fi connection. Your feedback is very important to us and we have passed it on to the relevant team to make improvements for your convenience on your next visit. We look forward to welcoming you back with an even better experience in the future. Best regards, Louis Kienne Hotel & Serviced Apartment Cikarang Management
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F***n
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Staycation
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9.4
/10
Reviewed 17 week(s) ago
Fun and satisfying, easy access too
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1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Guest, Warmest greetings, Management of Louis Kienne Hotel Cikarang! Thank you for your positive review of our facilities and services. We look forward to welcoming you back for another enjoyable stay. See you on your next visit! Warmest regards, Management of Louis Kienne Hotel Cikarang
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a***s
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Staycation
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6.4
/10
Reviewed 17 week(s) ago
Is it true that when we stayed overnight, the car was only covered once when leaving the parking lot? After a bit of debate, we were finally given free parking.
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2 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Guest, Warm greetings from Louis Kienne Hotel Cikarang! Thank you for taking the time to share your experience. We are very sorry to hear that your stay did not meet your expectations. Guest comfort and satisfaction are our priority, and we are constantly striving to improve our services to make your stay at Louis Kienne Hotel even more memorable. We look forward to welcoming you back in the future for an even better experience. Warm regards, Louis Kienne Hotel Cikarang Management.
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tantono
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9.1
/10
Reviewed 17 week(s) ago
It is very kind of the management to go the extra mile for us and make us have a wonderful travel experience.
1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Valued Guest, Warm greetings from the management of Louis Kienne Hotel Cikarang! Thank you for your positive review of the facilities we provide. We truly look forward to welcoming you back for another enjoyable stay. See you on your next visit! Warm regards, Management of Louis Kienne Hotel Cikarang
s***l
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Staycation
icon-origin-TRAVELOKA
5.9
/10
Reviewed 18 week(s) ago
poor bathroom function. water gets spilled all over the floor because small shower wall and strange floor layout.. Broken water outlet cover fell off on my feet while showering. Slippery bathtub floor. No coffee is provided. probably room cleaner forgets. many wall paper and interior were. long way to get to the fitness center even have to use staff elevator to get there, no lights on the way too. this hotel is just to sleep over night i guess.
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Accommodation's Reply
20 Aug 2025
Dear Valued Guest, Warm greetings from the management of Louis Kienne Hotel Cikarang! Thank you for your review. We sincerely apologize for the inconvenience and will make improvements moving forward. We truly look forward to welcoming you back for another enjoyable stay. See you on your next visit! Warm regards, Management of Louis Kienne Hotel Cikarang.
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