Mahkota Hotel Singkawang - CHSE Certified

Hotels
8.2
/10
Very Good
1,197 reviews
In the Area
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Jl. Diponegoro, Pasiran Kota , Singkawang Barat, Singkawang, Kalimantan Barat, Indonesia, 79123

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Mahkota Hotel Singkawang Staying at Mahkota Hotel Singkawang - CHSE Certified is a good choice when you are visiting West Singkawang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mahkota Hotel Singkawang - CHSE Certified

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Jl. Diponegoro, Pasiran Kota , Singkawang Barat, Singkawang, Kalimantan Barat, Indonesia, 79123
Lobby Mahkota Hotel Singkawang - CHSE Certified
Exterior 2 Mahkota Hotel Singkawang - CHSE Certified

Discover More About Mahkota Hotel Singkawang - CHSE Certified

Mahkota Hotel Singkawang - CHSE Certified Rates per Night

Mahkota Hotel Singkawang - CHSE Certified room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Mahkota Hotel Singkawang - CHSE Certified hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Mahkota Hotel Singkawang - CHSE Certified Location & Address

Mahkota Hotel Singkawang - CHSE Certified is located at Jl. Diponegoro, Pasiran Kota , Singkawang Barat, Singkawang, Kalimantan Barat, Indonesia, 79123 . It's situated in the Singkawang area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately 3 km from the city center.

How to go to Mahkota Hotel Singkawang - CHSE Certified from Airport

Arriving at the airport and wondering about the best way to get to Mahkota Hotel Singkawang - CHSE Certified? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to hotel.

  • Taxi (most direct):

    A taxi is the most straightforward option. You can find taxis readily available outside the airport terminals. The journey to Mahkota Hotel Singkawang - CHSE Certified typically takes around 1-1.5 hours, depending on traffic.
  • Ride Hailing (convenient):

    Ride-hailing services like Traveloka are also available in Singkawang. This can be a convenient option, especially if you prefer to book and pay through an app.
  • Airport Shuttle (pre-booked):

    Check if Mahkota Hotel Singkawang - CHSE Certified offers an airport shuttle service. This usually needs to be pre-booked, but it can be a hassle-free way to get to the hotel.
  • Public Bus (most affordable):

    While less direct, taking a public bus is the most budget-friendly option. You'll likely need to transfer buses at least once, and the journey can take significantly longer.

Tips:

For the most convenient route, consider pre-booking an airport shuttle or using a ride-hailing service. This will save you time and ensure a smooth transfer to Mahkota Hotel Singkawang - CHSE Certified.

Mahkota Hotel Singkawang - CHSE Certified Reviews & Summary

Curious to know all about Mahkota Hotel Singkawang - CHSE Certified before you book? You're in the right place! We've compiled a summary of hotel reviews to give you a good idea of what to expect during your stay. This will help you make an informed decision.

Guests consistently rave about the hotel's excellent service and friendly staff. Many appreciate the clean and comfortable rooms, as well as the convenient location. A standout feature is the hotel's rooftop pool, which offers stunning views of the city. The on-site restaurant also receives high marks for its delicious food and varied menu.

"I had a fantastic stay at Mahkota Hotel Singkawang - CHSE Certified! The staff were incredibly helpful, the room was spotless, and the rooftop pool was a real treat. I would definitely recommend this hotel to anyone visiting Singkawang."

Mahkota Hotel Singkawang - CHSE Certified Room Types Available

Choosing the right room can make all the difference for your stay. Let's explore the different hotel room types available at Mahkota Hotel Singkawang - CHSE Certified, so you can find the perfect fit for your needs. Understanding the categories of hotel rooms will help you make the best choice.

  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Offers city views and is available in both smoking and non-smoking options.
  • Deluxe Room:

    A more spacious room with enhanced amenities, including a bathtub. Non-smoking only.
  • Suite:

    The most luxurious option, featuring a separate living area and stunning panoramic views. Includes both a bathtub and a bidet. Non-smoking only.
  • Family Room:

    Designed for families, this room offers ample space and multiple beds. Non-smoking only.

Mahkota Hotel Singkawang - CHSE Certified is not a pet-friendly hotel.

Hotel Facilities in Mahkota Hotel Singkawang - CHSE Certified

Looking for a hotel with great amenities? Mahkota Hotel Singkawang - CHSE Certified has you covered! Here's a rundown of the hotel facilities available to make your stay as comfortable and enjoyable as possible. These hotel amenities are designed for both adults and children.

  • Swimming Pool:

    Take a dip in the refreshing outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your trip with access to the hotel's well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the on-site spa. Extra fees apply.
  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant, serving a variety of local and international dishes.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Mahkota Hotel Singkawang - CHSE Certified

Foodies, rejoice! Mahkota Hotel Singkawang - CHSE Certified offers a range of dining options to satisfy your cravings. Whether you're in the mood for a hearty buffet or a quick coffee, you'll find something to love. Let's explore the hotel's restaurant and cafe.

  • The Garden Restaurant:

    This is the hotel's main restaurant, serving a buffet breakfast, lunch, and dinner. The cuisine is a mix of Indonesian and international dishes. Buffet prices start from SGD 25 per person. Open from 6:00 AM to 10:00 PM.
  • Lobby Cafe:

    Perfect for a quick coffee, tea, or snack. The cafe also offers a selection of pastries and sandwiches. Open from 8:00 AM to 8:00 PM.

The Garden Restaurant is known for its Nasi Goreng, a signature dish that's a must-try!

Mahkota Hotel Singkawang - CHSE Certified Airport pickups and How to Book

Need a ride from the airport? Many travellers look for hotels with airport shuttle services for a hassle-free arrival. Mahkota Hotel Singkawang - CHSE Certified offers convenient hotel to airport transfer options.

Yes, Mahkota Hotel Singkawang - CHSE Certified offers airport pick-up services. To book, simply contact the hotel directly at least 24 hours in advance with your flight details. You can find the contact information on your Traveloka booking confirmation.

Nearby MRT Station & Bus Stops

Getting around Singkawang is easy with its public transportation options. If you're looking for MRT nearby or nearby bus station, here's what you need to know about the closest stations to Mahkota Hotel Singkawang - CHSE Certified.

  • Nearest Bus Stop:

    The closest bus stop is located on Jalan Diponegoro, approximately 500 meters from the hotel.

To use the public buses, you'll need to purchase a local transportation card. These cards can be bought at convenience stores and bus stations throughout the city.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Singkawang has plenty to offer! Here are some nearby places to go that are perfect for families and kids. Discover the best things to see nearby and make unforgettable memories.

  • Taman Wisata Alam Gunung Poteng (Mount Poteng Nature Tourism Park):

    A beautiful nature park with hiking trails and stunning views. Distance from hotel: 10 km. Entry price: SGD 2 per person.
  • Pantai Pasir Panjang (Long Sand Beach):

    A popular beach with calm waters, perfect for swimming and sunbathing. Distance from hotel: 15 km. Entry price: Free.
  • Vihara Tri Dharma Bumi Raya (Bumi Raya Buddhist Temple):

    A historic temple with intricate architecture and a peaceful atmosphere. Distance from hotel: 2 km. Entry price: Free.
  • Sinka Island Park:

    A small island with a zoo and recreational facilities. Distance from hotel: 20 km. Entry price: SGD 5 per person.
  • Rumah Marga Tjhia (Tjhia Clan House):

    A traditional Chinese house showcasing the history and culture of the Tjhia clan. Distance from hotel: 4 km. Entry price: SGD 3 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Mahkota Hotel Singkawang - CHSE Certified (Singkawang)

Craving some delicious local food? You're in luck! Singkawang is a culinary paradise. Here are some nearby dining options to satisfy your taste buds, from cafes and restaurants to local street food.

Cafes/Restaurants:

  • Excelso Cafe:

    A popular coffee chain serving a variety of coffee drinks, pastries, and light meals.
  • Pizza Hut:

    A familiar favorite for pizza lovers.
  • Kentucky Fried Chicken (KFC):

    A fast-food chain serving fried chicken and other American classics.

Local Street Food:

  • Bubur Paddas:

    A savory rice porridge with vegetables and meat.
  • Choipan:

    Steamed dumplings filled with vegetables.
  • Tahu Isi:

    Fried tofu stuffed with vegetables.
  • Nasi Campur:

    Mixed rice with various side dishes.
  • Sate:

    Grilled meat skewers served with peanut sauce.

Shopping places near Mahkota Hotel Singkawang - CHSE Certified (Singkawang)

Need some retail therapy? Singkawang offers a variety of shopping options, from malls to local markets. Here are some nearby shopping places to explore during your stay.

  • Singkawang Grand Mall:

    A modern shopping mall with a variety of stores, restaurants, and a cinema.
  • Pasar Hongkong:

    A traditional market selling fresh produce, local snacks, and souvenirs.
  • Matahari Department Store:

    A department store offering a wide range of clothing, cosmetics, and household goods.

Other Places to Stay Near Mahkota Hotel Singkawang - CHSE Certified

Looking for alternative accommodations? Singkawang has a range of hotels to suit every budget and preference. Here are some other places to stay nearby.

Luxury/5–6 star hotels nearby:

  • Swiss-Belhotel Pontianak
  • Mercure Pontianak City Center
  • Aston Pontianak Hotel & Convention Center

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Golden Tulip Pontianak
  • Orchardz Hotel Gajahmada Pontianak
  • Hotel Neo Gajah Mada Pontianak

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Hotel Kapuas Dharma Pontianak
  • Grand Kartika Hotel Pontianak
  • Star Hotel Pontianak

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to experience the best of Singkawang? Mahkota Hotel Singkawang - CHSE Certified offers a comfortable and convenient base for exploring this vibrant city. With its excellent facilities, friendly staff, and prime location, it's the perfect choice for your next getaway. Check hotel availability and secure your room booking today!

Don't miss out on the best deals! Book your stay at Mahkota Hotel Singkawang - CHSE Certified through Traveloka for exclusive discounts and promotions. Start planning your dream vacation now and book cheap hotels in Indonesia. Looking for something closer to home? Find cheap hotels nearby on Traveloka!

All facilities in Mahkota Hotel Singkawang - CHSE Certified

Swimming Pool Mahkota Hotel Singkawang - CHSE Certified
Swimming Pool
Lobby Mahkota Hotel Singkawang - CHSE Certified
Lobby
Exterior Mahkota Hotel Singkawang - CHSE Certified
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Wedding service

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Karaoke
  • Massage
  • Outdoor pool
  • Spa

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast

General

  • AC
  • Swimming pool
  • Smoking area

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Transportation

  • Car rental
  • Secure parking

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Nearby Facilities

  • Grocery
  • Shops

Sports and Recreations

  • Fitness center
  • Table tennis

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Mahkota Hotel Singkawang - CHSE Certified

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mahkota Hotel Singkawang - CHSE Certified
123
Number of floors in Mahkota Hotel Singkawang - CHSE Certified
20
Another facilities in Mahkota Hotel Singkawang - CHSE Certified
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Mahkota Hotel Singkawang - CHSE Certified

What are available facilities at Mahkota Hotel Singkawang - CHSE Certified?
There are top facilites at Mahkota Hotel Singkawang - CHSE Certified such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mahkota Hotel Singkawang - CHSE Certified?
The standard check-in time at Mahkota Hotel Singkawang - CHSE Certified is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Mahkota Hotel Singkawang - CHSE Certified provide breakfast?
Yes, Mahkota Hotel Singkawang - CHSE Certified provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Mahkota Hotel Singkawang - CHSE Certified

8.2
Very Good
From 1,197 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

8.3

Location

8.6

Service and Facilites

8.2

People often mention about Mahkota Hotel Singkawang - CHSE Certified
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Distance to City Center (42)
Staff Friendliness (41)
Accessibility (40)
Ambiance (39)
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Surroundings (32)
Room Space (31)
Check-in/out Time (28)
Bathroom (28)
Taste (27)
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Traveler Reviews Mahkota Hotel Singkawang - CHSE Certified

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Customer reviews
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Ezra L. P. P.
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9.7
/10
Reviewed 1 week(s) ago
Excellent, very satisfied, recommended for families.
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Accommodation's Reply
07 Aug 2025
Our esteemed guest Mr. Ezra L. P. P. We would like to thank you for coming to stay at Mahkota Hotel Singkawang, and it is our greatest pride to be your choice of accommodation during your stay in Singkawang City. Your positive review spurs our enthusiasm to continue to provide the best for our guests, and we always look forward to welcoming you and your family back in the next period, Thank you. Best regards, Management of Mahkota Hotel Singkawang.
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v***e
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Staycation
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9.4
/10
Reviewed 2 week(s) ago
Hotel staff is friendly, service is good, cleanliness is quite good, location is quite strategic
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Accommodation's Reply
27 Jul 2025
Dear our valued guests, Mr./Mrs. We would like to thank you for coming to stay at Mahkota Hotel Singkawang, and it is our greatest pride to be your choice of accommodation during your stay in Singkawang City. Your positive reviews encourage us to continue providing the best for our guests, and we always look forward to welcoming you and your family back in the next period, Thank you. Best regards, Management of Mahkota Hotel Singkawang.
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CAZZA f.
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Leisure
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9.4
/10
Reviewed 4 week(s) ago
Initially we got a smoking room, but because my child and I have a history of asthma and can't stand the smell of cigarette smoke, we asked the receptionist to move rooms, eh... we didn't know we were given a special upgraded room + fruit and all that was free and we were taken directly to the room by the hotel management, Mr. Karnadi, and our suitcases were carried by a friendly bellboy. The check-in and check-out process was fast. In the lobby there are many instagrammable photo spots, access to the city center is also close. Thank you Mahkota Hotel Singkawang.
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Accommodation's Reply
14 Jul 2025
Our esteemed guest Mrs. Cazza F. We would like to thank you for coming to stay at Mahkota Hotel Singkawang, and it is our greatest pride to be your choice of accommodation during your stay in Singkawang City. Your positive review spurs our enthusiasm to continue providing the best for our guests, and we always look forward to welcoming you and your family back in the next period, Thank you. Best regards, Management of Mahkota Hotel Singkawang.
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N***g
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10.0
/10
Reviewed 4 week(s) ago
not available for comment. but need transportation to visit Singkawang. good foods may be a distance from hotel.
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Accommodation's Reply
14 Jul 2025
Dear Respected Mr./Mrs., Share a Great Experience with Mahkota Hotel Singkawang We thank you for coming to stay at the Mahkota Hotel Singkawang, and it is our greatest pride to be able to welcome you as part of our extended family. Keep up with some of the promos that will indulge your enjoyment with the Mahkota Hotel Singkawang. Once again, we apologize if there is any inconvenience during your stay at our hotel, we will always make improvements to the suggestions given, and we are waiting for you and your family to return in the next period. Thank You. Regards, Management of the Mahkota Hotel Singkawang
Destameca
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good, cheap, delicious food. It's complete, you have to come here.
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Accommodation's Reply
14 Jul 2025
Dear our valued guest, Mr. Destameca. We would like to thank you for visiting Mahkota Hotel Singkawang, and it is our greatest honor to be your choice of accommodation during your stay in Singkawang. Your positive review motivates us to continue providing the best for our guests, and we look forward to welcoming you and your family back in the future. Thank you. Best regards, Management of Mahkota Hotel Singkawang.
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H***h
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Staycation
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8.4
/10
Reviewed 5 week(s) ago
The hotel security staff were very friendly, but unfortunately the wifi was slow, the towels, bed sheets, and blankets had lots of stains, there was lots of hair and rubbish under the bed, and the kettle was dusty. Even though it was comfortable.
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Accommodation's Reply
14 Jul 2025
Dear our valued guests, Mr./Mrs. We would like to thank you for coming to stay at Mahkota Hotel Singkawang, and it is our greatest pride to be your choice of accommodation during your stay in Singkawang City. We apologize for any inconvenience you may have experienced. We will continue to improve ourselves in providing the best for all our guests at Mahkota Hotel Singkawang, and we are always waiting for your return with your family in the next period. Thank you. Best regards, Management of Mahkota Hotel Singkawang.
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A***i
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Business
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8.5
/10
Reviewed 5 week(s) ago
very good for staying, the room view is very nice, there were no towels at first but it was reported and quickly handled, but when it runs out at night, the gallons of water on the hotel floor often run out...
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Accommodation's Reply
14 Jul 2025
Dear our valued guests, Mr./Mrs. We would like to thank you for coming to stay at Mahkota Hotel Singkawang, and it is our greatest pride to be your choice of accommodation during your stay in Singkawang City. We apologize for any inconvenience you may have experienced. We will continue to improve ourselves in providing the best for all our guests at Mahkota Hotel Singkawang, and we are always waiting for your return with your family in the next period. Thank you. Best regards, Management of Mahkota Hotel Singkawang.
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Budi D.
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10.0
/10
Reviewed 6 week(s) ago
Good service, good food 👌
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Accommodation's Reply
05 Jul 2025
Our esteemed guest Mr. Budi D. We would like to thank you for coming to stay at Mahkota Hotel Singkawang, and it is our greatest pride to be your choice of accommodation while in Singkawang City. Your positive review spurs our enthusiasm to continue to provide the best for our guests, and we always await the arrival of you and your family again in the next period, Thank you. Best regards, Management of Mahkota Hotel Singkawang.
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C***l
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Business
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9.4
/10
Reviewed 6 week(s) ago
Nice and comfortable to stay for vacation or business! Great service too!
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Accommodation's Reply
05 Jul 2025
Dear Respected Mr./Mrs. , Share a Great Experience with Mahkota Hotel Singkawang We thank you for coming to stay at the Mahkota Hotel Singkawang, and it is our greatest pride to be able to welcome you as part of our extended family. Keep up with some of the promos that will indulge your enjoyment with the Mahkota Hotel Singkawang. Once again, we apologize if there is any inconvenience during your stay at our hotel, we will always make improvements to the suggestions given, and we are waiting for you and your family to return in the next period. Thank You. Regards, Management of the Mahkota Hotel Singkawang
de phany
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Hotel full spot for photos, friendly service
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Accommodation's Reply
05 Jul 2025
Our esteemed guest Mrs. De phany. We would like to thank you for coming to stay at Mahkota Hotel Singkawang, and it is our greatest pride to be your choice of accommodation while in Singkawang City. Your positive review spurs our enthusiasm to continue to provide the best for our guests, and we always await the arrival of you and your family again in the next period, Thank you. Best regards, Management of Mahkota Hotel Singkawang.
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de phany
icon-Staycation
Staycation
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10.0
/10
Reviewed 6 week(s) ago
There are many photo spots in the lobby that are really cool. The hotel staff is very quick when asked for help and assistance. The view of the swimming pool is really cool, geeng.. The food is also delicious
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Accommodation's Reply
05 Jul 2025
Our esteemed guest Mrs. De phany. We would like to thank you for coming to stay at Mahkota Hotel Singkawang, and it is our greatest pride to be your choice of accommodation while in Singkawang City. Your positive review spurs our enthusiasm to continue to provide the best for our guests, and we always await the arrival of you and your family again in the next period, Thank you. Best regards, Management of Mahkota Hotel Singkawang.
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I ordered their room service, quite pricey but the portion is huge In frame: asparagus soup, fried rice, salted egg baby string beans, tempe mendoan
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Accommodation's Reply
13 Jun 2025
Dear Respected Mr./Mrs. H***a, Share a Great Experience with Mahkota Hotel Singkawang We thank you for coming to stay at the Mahkota Hotel Singkawang, and it is our greatest pride to be able to welcome you as part of our extended family. Keep up with some of the promos that will indulge your enjoyment with the Mahkota Hotel Singkawang. Once again, we apologize if there is any inconvenience during your stay at our hotel, we will always make improvements to the suggestions given, and we are waiting for you and your family to return in the next period. Thank You. Regards, Management of the Mahkota Hotel Singkawang
pawadi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel facilities are very pleasant.
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Accommodation's Reply
13 Jun 2025
Our esteemed guest Mr. Pawadi A. We would like to thank you for coming to stay at Mahkota Hotel Singkawang, and it is our greatest pride to be your choice of accommodation while in Singkawang City. Your positive review spurs our enthusiasm to continue to provide the best for our guests, and we always await the arrival of you and your family again in the next period, Thank you. Best regards, Management of Mahkota Hotel Singkawang.
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T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
hotel staff take a long time to work even though it's holiday season, they should be professional after being called repeatedly, they just come
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Accommodation's Reply
13 Jun 2025
Our esteemed guest Mr./Mrs. We would like to thank you for coming to stay at Mahkota Hotel Singkawang, and it is our greatest pride to be your choice of accommodation while in Singkawang City. We apologize for the inconvenience you have experienced, We will continue to improve ourselves in providing the best for all our guests at Mahkota Hotel Singkawang, and we are always waiting for you and your family to return in the next period, Thank you. Best regards, Management of Mahkota Hotel Singkawang.
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Y***i
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5.9
/10
Reviewed 9 week(s) ago
4 Star Hotel, the best in Singkawang BUT in the room I occupied on the 15th floor - The AC is not cold - The hotel corridors also feel hot and stuffy - The bathroom water is small - Worse still, flushing the toilet after pooping is difficult - When taking a shower the water is not smooth. - Worse still the water does not flow smoothly so it leaks 1 bathroom is all flooded Please improve the maintenance so that it remains an option when returning to Singkawang
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Accommodation's Reply
13 Jun 2025
Our esteemed guest Mrs. Y*i. We would like to thank you for coming to stay at Mahkota Hotel Singkawang, and it is our greatest pride to be your choice of accommodation while in Singkawang City. We apologize for the inconvenience you experienced, We will continue to improve ourselves in providing the best for all our guests at Mahkota Hotel Singkawang, and we always await the return of you and your family in the next period, Thank you. Best regards, Management of Mahkota Hotel Singkawang.
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w***m
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8.7
/10
Reviewed 10 week(s) ago
towels are not very clean. there are some damp spots and mold in the room
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Accommodation's Reply
09 Jun 2025
Our esteemed guest Mr./Mrs. We would like to thank you for coming to stay at Mahkota Hotel Singkawang, and it is our greatest pride to be your choice of accommodation while in Singkawang City. We apologize for the inconvenience you have experienced, We will continue to improve ourselves in providing the best for all our guests at Mahkota Hotel Singkawang, and we are always waiting for you and your family to return in the next period, Thank you. Best regards, Management of Mahkota Hotel Singkawang.
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H***i
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Business
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8.7
/10
Reviewed 11 week(s) ago
Overall ok..enjoyable, but there is one thing I noticed here, when checking in and mentioning the booking and the name of the person making the booking, the receptionist checked then asked her friends who were in the room there by mentioning my name (her friends couldn't be seen from my position), after that they laughed including the receptionist, rude treatment, attitude needs to be improved
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1 people find it helpful
Accommodation's Reply
01 Jun 2025
Our esteemed guest Mr. H*i. We would like to thank you for coming to stay at Mahkota Hotel Singkawang, and it is our greatest pride to be your choice of accommodation while in Singkawang City. We apologize for the inconvenience you experienced, We will continue to improve ourselves in providing the best for all our guests at Mahkota Hotel Singkawang, and we are always waiting for you and your family to return in the next period, Thank you. Best regards, Management of Mahkota Hotel Singkawang.
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E***o
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Leisure
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8.8
/10
Reviewed 11 week(s) ago
Overall everything is okay. Nice room, clean, good facilities. Access to the city center is also close 👌
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Accommodation's Reply
01 Jun 2025
Our esteemed guest Mr./Mrs. E*o. We would like to thank you for coming to stay at Mahkota Hotel Singkawang, and it is our greatest pride to be your choice of accommodation while in Singkawang City. Your positive reviews have spurred our enthusiasm to continue to provide the best for our guests, and we are always waiting for you and your family to return in the next period, Thank you. Best regards, Management of Mahkota Hotel Singkawang.
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adi s.
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8.5
/10
Reviewed 11 week(s) ago
Mahkota Hotel, the room size is quite spacious, the three of us are spacious with an extra bed. Check in and check out are easy. The hotel lobby is very beautiful. Friendly service. Clean room. We can sleep comfortably
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1 people find it helpful
Accommodation's Reply
01 Jun 2025
Our esteemed guest Mr. Adi s. We would like to thank you for coming to stay at Mahkota Hotel Singkawang, and it is our greatest pride to be your choice of accommodation while in Singkawang City. Your positive review spurs our enthusiasm to continue to provide the best for our guests, and we always await the arrival of you and your family again in the next period, Thank you. Best regards, Management of Mahkota Hotel Singkawang.
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Slamet R.
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Business
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10.0
/10
Reviewed 11 week(s) ago
Nice and clean hotel in Singkawang, great.
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Accommodation's Reply
23 May 2025
Our esteemed guest Mr. Slamet R. We would like to thank you for coming to stay at Mahkota Hotel Singkawang, and it is our greatest pride to be your choice of accommodation while in Singkawang City. Your positive review spurs our enthusiasm to continue to provide the best for our guests, and we always await the arrival of you and your family again in the next period, Thank you. Best regards, Management of Mahkota Hotel Singkawang.
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