MaxOneHotels.com @ Vivo Palembang

Hotels
Preferred Partner
8.2
/10
Very Good
12,599 reviews

What Guests Say About Their Stay

Distance To City Center (113)
Staff Friendliness (111)
Bedroom (105)
Accessibility (100)
T Jullis Syamdiofa
9.7
/ 10
The room is clean, according to the picture, the check-in process is easy and short, the breakfast is delicious although the choices are not too diverse but complete there is rice, noodles, bread, porridge (porridge and the tekwannya delicious). Strategic location near shopping centers and culinary centers.
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Astrid P.
9.7
/ 10
The first time I checked the hotel, the one I was looking for the most was the hotel that was okay design, the food was ok at a low price and after searching, I was interested in this hotel. The first one is eye catching, from the selection of colors and furniture. After that, the receptionist's appearance was very interesting and also friendly. For the room, it is quite spacious for that price, complete with the toiletries. For food, the choice is not too much and it tastes ok because I don't like breakfast too much. but overall, if there is a chance, I will definitely come again!
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Muhammad T. A.
10.0
/ 10
MaxOne is the best and no 1. Strategic location near the mall and in the city center, business and entertainment center. Futuristic luxury hotel design but low budget, very satisfying service. Breakfast can eat delicious food. Clean, neat, comfortable and beautiful rooms. Hopefully later you can stay at MaxOne again. In my opinion, only this time can feel 5-star quality with a cheap budget. A value of 10 for max one. Hopefully the quality is maintained.
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Albertus B. H.
8.5
/ 10
The location of the hotel is very strategic. It's easy to find food and close to the mall. The room is clean and neat. Quiet atmosphere, very appropriate for a break.
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Wulandari P. L.
10.0
/ 10
Friendly and very good service, clean, nice rooms at affordable prices, the breakfast is delicious, lots of variants, really recommended.
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In the Area
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Jl. R. Soekamto No. B1-B4, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114

Main Facilities

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This accommodation offers:
Bar
Laundry service
Restaurant
Luggage storage
Elevator
Family room
Laundry
note: hotel was previously named MaxOneHotels at Vivo Palembang MaxOneHotels.com @ Vivo Palembang is a hotel in a good neighborhood, which is located at Ilir Timur II. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around MaxOneHotels.com @ Vivo Palembang

Jl. R. Soekamto No. B1-B4, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114
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Lobby MaxOneHotels.com @ Vivo Palembang
Lobby 2 MaxOneHotels.com @ Vivo Palembang

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MaxOneHotels.com @ Vivo Palembang Rates per Night

MaxOneHotels.com @ Vivo Palembang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best MaxOneHotels.com @ Vivo Palembang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

MaxOneHotels.com @ Vivo Palembang Location & Address

MaxOneHotels.com @ Vivo Palembang is located at Jl. R. Soekamto No. B1-B4, Ilir Timur II, Palembang, Sumatra Selatan, Indonesia, 30114. It's situated in the Palembang area of Indonesia, known for its vibrant culture and historical sites. The hotel is approximately 5 km from the city center.

How to go to MaxOneHotels.com @ Vivo Palembang from Airport

Arriving at Sultan Mahmud Badaruddin II International Airport and wondering about the best way to get to MaxOneHotels.com @ Vivo Palembang? Don't worry, there are several convenient options available. Whether you're looking for speed or affordability, here's a breakdown to help you choose the best hotel transfer.

  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminal. This is the most straightforward option, taking you directly to the hotel without any transfers.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka are a popular and convenient choice. Simply book a ride through the app, and a driver will pick you up from the designated area.
  • Transmusi Bus (Most Affordable):

    The Transmusi bus is a public transportation option that connects the airport to various points in Palembang. Look for the designated airport route that passes near Vivo Palembang. You may need to walk a short distance from the bus stop to the hotel.

Tips:

For the most convenient route, consider using a ride hailing service or a taxi. They offer door-to-door service and can save you time and hassle, especially if you have luggage.

MaxOneHotels.com @ Vivo Palembang Reviews & Summary

Curious to know all about hotel MaxOneHotels.com @ Vivo Palembang? This hotel consistently receives positive hotel reviews for its convenient location, comfortable accommodations, and friendly service. Guests appreciate the hotel's modern design and the range of amenities available.

What guests love about the hotel is its proximity to Vivo Mall, offering easy access to shopping, dining, and entertainment. The rooftop pool and bar are standout features, providing a relaxing space with city views. The rooms are well-appointed and clean, ensuring a pleasant stay. Here's a short review to encourage bookings: "Great location, friendly staff, and a fantastic rooftop pool! Highly recommend for a comfortable stay in Palembang."

MaxOneHotels.com @ Vivo Palembang Room Types Available

Choosing the right hotel room type can make all the difference in your stay. MaxOneHotels.com @ Vivo Palembang offers a variety of categories of hotel rooms to suit different needs and preferences. From cozy standard rooms to spacious suites, there's a perfect option for every traveller.

  • Max Room:

    These are standard rooms, ideal for solo travellers or couples. They offer comfortable bedding and essential amenities.
  • Warm Room:

    Slightly larger than the Max Room, the Warm Room provides extra space to relax.
  • Happy Room:

    These rooms are designed for families or small groups, offering more space and potentially connecting options.
  • Smoking/Non-Smoking Rooms:

    Be sure to specify your preference for smoking or non-smoking rooms when booking.
  • Rooms with Bathtubs:

    Some rooms may offer bathtubs, while others have showers. Inquire when booking if a bathtub is a must-have.
  • Pet-Friendly Rooms:

    Contact the hotel directly to inquire about their pet policy, including any additional charges or requirements.

Hotel Facilities in MaxOneHotels.com @ Vivo Palembang

Looking for a hotel with excellent hotel facilities? MaxOneHotels.com @ Vivo Palembang offers a range of hotel amenities to ensure a comfortable and enjoyable stay for all guests. Whether you're travelling for business or leisure, you'll find everything you need right at your fingertips.

  • Rooftop Swimming Pool:

    Enjoy a refreshing dip in the rooftop pool with stunning city views. Operating hours are typically from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay with the hotel's well-equipped fitness center. Open 24 hours.
  • Restaurant:

    Indulge in delicious meals at the hotel's restaurant, serving a variety of local and international dishes.
  • Meeting Rooms:

    For business travellers, the hotel offers meeting rooms with modern equipment.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.
  • 24-Hour Front Desk:

    The front desk is available 24/7 to assist with any inquiries or requests.

Hotel Buffet or Restaurant/Cafe in MaxOneHotels.com @ Vivo Palembang

Craving a delicious meal or a quick bite? MaxOneHotels.com @ Vivo Palembang boasts a fantastic hotel restaurant and cafe, offering a variety of culinary delights to satisfy your taste buds. Whether you're in the mood for a hearty buffet or a light snack, you'll find something to love.

  • Restaurant Name:

    Warung Max
  • Cuisine:

    Indonesian and International
  • Buffet:

    The hotel offers a daily breakfast buffet with a wide selection of hot and cold dishes. Price per person: SGD 15. Operating hours: 6:00 AM to 10:00 AM.
  • Signature Dishes:

    Try the Nasi Goreng or the Rendang, both local favourites.

MaxOneHotels.com @ Vivo Palembang Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? MaxOneHotels.com @ Vivo Palembang offers convenient airport pick-up services to ensure a smooth arrival and departure. Start your trip off right with a comfortable and reliable transfer.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and transport you directly to the hotel.

Nearby MRT Station & Bus Stops

Exploring Palembang is easy with convenient access to public transportation. MaxOneHotels.com @ Vivo Palembang is located near several MRT nearby and bus stops nearby, making it a breeze to get around the city.

  • LRT Station Bumi Sriwijaya:

    Approximately 2 km from the hotel.
  • Bus Stop Transmusi Palembang Icon Mall:

    Approximately 1 km from the hotel.

To use the Transmusi bus, you can purchase a card at designated kiosks or pay with cash. The LRT accepts electronic payment cards. Check the local transportation website for the most up-to-date information on fares and routes.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? MaxOneHotels.com @ Vivo Palembang is ideally located near a variety of nearby places to go that are perfect for families and kids. From thrilling theme parks to fascinating cultural sites, there's something for everyone to enjoy.

  • Amanzi Waterpark Palembang:

    A fun-filled waterpark with slides, pools, and attractions for all ages. Distance from hotel: 10 km. Entry price: SGD 18.
  • Kawah Tengkurep:

    A unique geological formation with a crater lake. Distance from hotel: 15 km. Entry is free.
  • Museum Sultan Mahmud Badaruddin II:

    Learn about the history and culture of Palembang at this fascinating museum. Distance from hotel: 6 km. Entry price: SGD 3.
  • Punti Kayu Forest Park:

    A beautiful urban forest with walking trails, picnic areas, and a lake. Distance from hotel: 8 km. Entry price: SGD 2.
  • Balaputradeva Museum:

    An archaeological museum showcasing artifacts from the Srivijaya kingdom. Distance from hotel: 7 km. Entry price: SGD 3.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near MaxOneHotels.com @ Vivo Palembang (Palembang)

Palembang is a food lover's paradise, with a wide array of nearby dining options to satisfy every craving. From trendy cafes to authentic local restaurants, you'll find plenty of food eatiries near me to explore near MaxOneHotels.com @ Vivo Palembang.

Cafes/Restaurants:

  • Excelso Coffee:

    A popular coffee chain serving a variety of coffee drinks, teas, and light meals.
  • Pizza Hut:

    A classic pizza chain offering a range of pizzas, pasta, and appetizers.
  • Marugame Udon:

    A Japanese noodle restaurant serving freshly made udon dishes.

Local Street Food:

  • Pempek:

    Palembang's signature dish, a fish cake served with a sweet and sour sauce.
  • Mie Celor:

    A noodle dish with a rich coconut milk-based gravy.
  • Martabak HAR:

    A savoury pancake filled with eggs, meat, and vegetables.
  • Nasi Goreng:

    Indonesian fried rice, a staple dish found everywhere.
  • Sate:

    Grilled meat skewers served with peanut sauce.

Shopping places near MaxOneHotels.com @ Vivo Palembang (Palembang)

Shopaholics rejoice! MaxOneHotels.com @ Vivo Palembang is conveniently located near a variety of nearby shopping destinations, from modern malls to bustling markets. Whether you're looking for high-end brands or local souvenirs, you'll find plenty of shops near me to explore.

  • Palembang Icon Mall:

    A large shopping mall with a wide selection of international and local brands, restaurants, and entertainment options.
  • Palembang Square Mall:

    Another popular mall with a variety of shops, restaurants, and a cinema.
  • Pasar 16 Ilir:

    A traditional market where you can find local products, textiles, and souvenirs.

Other Places to Stay Near MaxOneHotels.com @ Vivo Palembang

Looking for alternative accommodations in Palembang? There are plenty of affordable hotels nearby to suit every budget and preference. Whether you're seeking luxury or a budget-friendly option, you'll find the perfect place to stay.

Luxury/5–6 Star Hotels Nearby:

  • The Zuri Palembang:

    A luxurious hotel with elegant rooms, a rooftop pool, and a spa.
  • Wyndham Opi Hotel Palembang:

    A stylish hotel with modern amenities and a convenient location near the Jakabaring Sport City.
  • Arista Hotel Palembang:

    A sophisticated hotel with spacious rooms, a fitness center, and multiple dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Novotel Palembang Hotel & Residence:

    A comfortable hotel with spacious rooms, a swimming pool, and a restaurant.
  • ASTON Palembang Hotel & Conference Center:

    A modern hotel with well-appointed rooms, a fitness center, and meeting facilities.
  • Beston Hotel Palembang:

    A stylish hotel with comfortable rooms, a rooftop pool, and a restaurant.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Rio City Hotel Palembang:

    A budget-friendly hotel with clean and comfortable rooms.
  • Hotel Grand Duta Palembang:

    A simple hotel with basic amenities and a convenient location.
  • Airish Hotel Palembang:

    A no-frills hotel offering affordable accommodations.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to experience the best of Palembang? MaxOneHotels.com @ Vivo Palembang offers a convenient location, comfortable accommodations, and a range of amenities to ensure a memorable stay. Check hotel availability and book your room today!

Don't miss out on the opportunity to explore this vibrant city and create lasting memories. With easy room booking through Traveloka, planning your trip has never been easier. book cheap hotels in Indonesia and discover the perfect cheap hotels nearby for your next adventure.

All facilities in MaxOneHotels.com @ Vivo Palembang

Bar, Cafe and Lounge MaxOneHotels.com @ Vivo Palembang
Bar, Cafe and Lounge
Functional Hall MaxOneHotels.com @ Vivo Palembang
Functional Hall
Lobby MaxOneHotels.com @ Vivo Palembang
Lobby
Exterior MaxOneHotels.com @ Vivo Palembang
Exterior
Bedroom MaxOneHotels.com @ Vivo Palembang
Bedroom

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Set menu dinner
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Family room

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Things to Do

  • Massage
  • Spa

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Connectivity

  • Free WiFi

Accommodation Policy & General Information in MaxOneHotels.com @ Vivo Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
HOTEL GUEST REGULATION : The below items are prohibited inside the hotel premises : • Animals, Durian Fruit, Electronic equipment for cooking, all sort of Narcotics drugs related, explosive powder, dangerous chemical and any weapon/gun without permit. • The hotel has the right to confiscate the mentioned items if found in guest room without prior notification. • Prostitution practice and human trafficking is prohibited in the hotel. • The hotel authority has the right to ask the guest to leave the hotel premises and will not refund any room charge to the guest caused by the mentioned above violations. Guest is considered aware and acknowledge of the Hotel Regulation the moment that the guest has received hotel’s voucher or confirmation from the hotel.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at MaxOneHotels.com @ Vivo Palembang
113
Number of floors in MaxOneHotels.com @ Vivo Palembang
7
Another facilities in MaxOneHotels.com @ Vivo Palembang
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in MaxOneHotels.com @ Vivo Palembang

What is normal check-in & check-out time at MaxOneHotels.com @ Vivo Palembang ?
The standard check-in time at MaxOneHotels.com @ Vivo Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does MaxOneHotels.com @ Vivo Palembang provide breakfast?
Yes, MaxOneHotels.com @ Vivo Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of MaxOneHotels.com @ Vivo Palembang
MaxOneHotels.com @ Vivo Palembang has a 3.0-star rating.
How many floors does MaxOneHotels.com @ Vivo Palembang have?
MaxOneHotels.com @ Vivo Palembang has 7.
How many rooms are available at MaxOneHotels.com @ Vivo Palembang
MaxOneHotels.com @ Vivo Palembang has 113.
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More Reviews from Other Guests in MaxOneHotels.com @ Vivo Palembang

8.2
Very Good
From 12,599 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.9

Location

8.4

Service and Facilites

8.1

People often mention about MaxOneHotels.com @ Vivo Palembang
All
Bedroom (80)
Staff Friendliness (78)
Distance to City Center (76)
Ambiance (75)
Bathroom (66)
Accessibility (59)
Surroundings (57)
Room Space (56)
Hotel Area (51)
Wifi (45)
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Traveler Reviews MaxOneHotels.com @ Vivo Palembang

Number of reviews per page
20
40
Customer reviews
Danu
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
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Danu
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8.5
/10
Reviewed 5 day(s) ago
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This is my second time staying here. I highly recommend it for those who want to go to Palembang. You don't need to worry about finding food. You can order at the restaurant and it's that delicious. Or you can walk a bit because it's close to PTC Mall.
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R***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
The wifi is fixed, the AC is also fixed, people who stay pay, this time the service is not very satisfactory, the guests are made uncomfortable, I have stayed several times if they just fix it, the guests are made to walk back and forth because the door card is not active, the AC is on and off like it's about to explode, the wifi doesn't turn on, I use other wifi, and it's really slow, why is it a 3 star class like this, the interior design is nice and the big TV is not comfortable and doesn't function
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to MaxOne Hotel Palembang. Thank you for taking the time to write us a review of your attentiveness, suggestions and comments regarding the quality of our service. We apologize for any inconvenience you experienced during your stay. We sincerely hope to welcome you back again and provide you with even better services and facilities in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room is clean, comfortable, the staff is friendly.
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to MaxOne Hotel Palembang. Thank you for taking the time to write us a review of your attention, suggestions and comments regarding the quality of our service. We sincerely hope to welcome you back again and provide you with even better services and facilities in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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p***u
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 3 week(s) ago
The staff is unfriendly, the Wi-Fi was down but wasn't informed upon check-in, and cleanliness needs to be improved. Otherwise, it's standard for a 3-star hotel.
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to MaxOne Hotel Palembang. Thank you for taking the time to write us a review of your attentiveness, suggestions and comments regarding the quality of our service. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back again and provide you with even better services and facilities in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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sandi t.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The price is very affordable, making it comfortable and easy on the budget for business trips. It's also very affordable for families.
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Ms. Sandy T, Warmest regards, MaxOne Hotel Palembang Thank you for taking the time to write a review about your attention, suggestions and comments on the quality of our service. We look forward to welcoming you back again and providing you with even better services and facilities in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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N***r
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
There are several things that need to be repaired, such as the bathroom/shower partition, window handles/curtains, and the internet router.
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to MaxOne Hotel Palembang. Thank you for taking the time to write us a review of your attention, suggestions and comments regarding the quality of our service. We sincerely hope to welcome you back again and provide you with even better services and facilities in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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H***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The deluxe room is very comfortable. The interior is new. The room is large.
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, MaxOne Hotel Palembang would like to extend our warmest regards to our hotel. We appreciate you taking the time to share your valuable comments, suggestions and feedback regarding our service quality. We sincerely hope to welcome you back again and provide you with even better services and facilities in the future. Thank you very much. Best regards, MaxOne Hotel Palembang Management
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Fahimna R.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Clean hotel in the city center, close to shopping and culinary centers.
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2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Mrs. Fahimna, Warmest Greetings from Maxone Hotel Palembang. Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, and input regarding the quality of our service. We hope to welcome you back on your next visit and provide better service and facilities in the future. Thank you. Warmest regards, MaxOne Palembang Management.
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D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The service is good in all aspects, but the only thing that's not so good is the rules that make it scary. Even a small stain can result in a fine of over 100,000 Rupiah. I wasn't fined, but those who stay there should be more careful, and don't hesitate to read reviews from people who have stayed there.
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Accommodation's Reply
29 Sep 2025
Dear Guest, Warmest Greetings from Maxone Hotel Palembang. Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, and input regarding the quality of our service. We hope to welcome you back on your next visit and provide better service and facilities in the future. Thank you. Warmest regards, MaxOne Palembang Management.
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B***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Not bad, hotel near the city, budget hotel
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1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Guest, Warmest Greetings from Maxone Hotel Palembang. Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, and input regarding the quality of our service. We hope to welcome you back on your next visit and provide better service and facilities in the future. Thank you. Warmest regards, MaxOne Palembang Management.
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s***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is solid and the staff is friendly.
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Accommodation's Reply
24 Sep 2025
Dear Guest, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input regarding the quality of our service. We hope to welcome you back on your next visit & provide better service and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly hotel staff, good facilities, close to the mall, comfortable
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Accommodation's Reply
24 Sep 2025
Dear Guest, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input regarding the quality of our service. We hope to welcome you back on your next visit & provide better service and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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C***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
It was uncomfortable because the AC wasn't cold enough during my stay. There were also power outages several times. Please fix this.
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Accommodation's Reply
24 Sep 2025
Dear Guest, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input regarding the quality of our services. We apologize for any inconvenience you experienced during your stay with us. We hope to welcome you back on your next visit & provide better service and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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M***d
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Staycation
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8.2
/10
Reviewed 6 week(s) ago
Hotel staff is okay in service
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Accommodation's Reply
24 Sep 2025
Dear Guest, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input regarding the quality of our service. We hope to welcome you back on your next visit & provide better service and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable and close to PTC Mall, you can walk there, the rooms are quite spacious and aesthetic, the food is also delicious, especially the chicken with raw chili sauce
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1 people find it helpful
Accommodation's Reply
24 Sep 2025
Dear Guest, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input regarding the quality of our service. We hope to welcome you back on your next visit & provide better service and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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R***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 6 week(s) ago
Since the renovation, the service has been very slow. Asking for a broken kettle to be replaced had to call 4 times before it was delivered. Asking for a chair because there should be one in the room but there wasn't. The chair wasn't delivered either until checkout until I was tired of asking the staff and they said to wait a minute and then until the end of the world it wouldn't be delivered either.
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Accommodation's Reply
24 Sep 2025
Dear Guest, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input regarding the quality of our service. We apologize for any inconvenience you may have had with our facilities and services. We look forward to welcoming you back on your next visit & providing better service and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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Chandra L. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the atmosphere is comfortable, and the breakfast could be more comprehensive.
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Accommodation's Reply
24 Sep 2025
Dear Guest, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input regarding the quality of our service. We hope to welcome you back on your next visit & provide better service and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Clean, friendly staff. Located near PTC, it's always my first choice when I go to Plmbg 😊
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Accommodation's Reply
24 Sep 2025
Dear Guest, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input regarding the quality of our service. We hope to welcome you back on your next visit & provide better service and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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Lobby 4 MaxOneHotels.com @ Vivo Palembang

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 12,599 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.9

Location

8.4

Service and Facilites

8.1

People often mention about MaxOneHotels.com @ Vivo Palembang
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Bedroom (80)
Staff Friendliness (78)
Distance to City Center (76)
Ambiance (75)
Bathroom (66)
Accessibility (59)
Surroundings (57)
Room Space (56)
Hotel Area (51)
Wifi (45)
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Traveler Reviews MaxOneHotels.com @ Vivo Palembang

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40
Customer reviews
Danu
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
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Danu
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This is my second time staying here. I highly recommend it for those who want to go to Palembang. You don't need to worry about finding food. You can order at the restaurant and it's that delicious. Or you can walk a bit because it's close to PTC Mall.
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R***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
The wifi is fixed, the AC is also fixed, people who stay pay, this time the service is not very satisfactory, the guests are made uncomfortable, I have stayed several times if they just fix it, the guests are made to walk back and forth because the door card is not active, the AC is on and off like it's about to explode, the wifi doesn't turn on, I use other wifi, and it's really slow, why is it a 3 star class like this, the interior design is nice and the big TV is not comfortable and doesn't function
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to MaxOne Hotel Palembang. Thank you for taking the time to write us a review of your attentiveness, suggestions and comments regarding the quality of our service. We apologize for any inconvenience you experienced during your stay. We sincerely hope to welcome you back again and provide you with even better services and facilities in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room is clean, comfortable, the staff is friendly.
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to MaxOne Hotel Palembang. Thank you for taking the time to write us a review of your attention, suggestions and comments regarding the quality of our service. We sincerely hope to welcome you back again and provide you with even better services and facilities in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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p***u
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 3 week(s) ago
The staff is unfriendly, the Wi-Fi was down but wasn't informed upon check-in, and cleanliness needs to be improved. Otherwise, it's standard for a 3-star hotel.
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to MaxOne Hotel Palembang. Thank you for taking the time to write us a review of your attentiveness, suggestions and comments regarding the quality of our service. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back again and provide you with even better services and facilities in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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sandi t.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The price is very affordable, making it comfortable and easy on the budget for business trips. It's also very affordable for families.
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Ms. Sandy T, Warmest regards, MaxOne Hotel Palembang Thank you for taking the time to write a review about your attention, suggestions and comments on the quality of our service. We look forward to welcoming you back again and providing you with even better services and facilities in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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N***r
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
There are several things that need to be repaired, such as the bathroom/shower partition, window handles/curtains, and the internet router.
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to MaxOne Hotel Palembang. Thank you for taking the time to write us a review of your attention, suggestions and comments regarding the quality of our service. We sincerely hope to welcome you back again and provide you with even better services and facilities in the future. Thank you. Best regards, MaxOne Hotel Palembang Management
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H***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The deluxe room is very comfortable. The interior is new. The room is large.
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, MaxOne Hotel Palembang would like to extend our warmest regards to our hotel. We appreciate you taking the time to share your valuable comments, suggestions and feedback regarding our service quality. We sincerely hope to welcome you back again and provide you with even better services and facilities in the future. Thank you very much. Best regards, MaxOne Hotel Palembang Management
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Fahimna R.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Clean hotel in the city center, close to shopping and culinary centers.
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2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Mrs. Fahimna, Warmest Greetings from Maxone Hotel Palembang. Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, and input regarding the quality of our service. We hope to welcome you back on your next visit and provide better service and facilities in the future. Thank you. Warmest regards, MaxOne Palembang Management.
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D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The service is good in all aspects, but the only thing that's not so good is the rules that make it scary. Even a small stain can result in a fine of over 100,000 Rupiah. I wasn't fined, but those who stay there should be more careful, and don't hesitate to read reviews from people who have stayed there.
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Accommodation's Reply
29 Sep 2025
Dear Guest, Warmest Greetings from Maxone Hotel Palembang. Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, and input regarding the quality of our service. We hope to welcome you back on your next visit and provide better service and facilities in the future. Thank you. Warmest regards, MaxOne Palembang Management.
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B***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Not bad, hotel near the city, budget hotel
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1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Guest, Warmest Greetings from Maxone Hotel Palembang. Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, and input regarding the quality of our service. We hope to welcome you back on your next visit and provide better service and facilities in the future. Thank you. Warmest regards, MaxOne Palembang Management.
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s***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is solid and the staff is friendly.
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Accommodation's Reply
24 Sep 2025
Dear Guest, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input regarding the quality of our service. We hope to welcome you back on your next visit & provide better service and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly hotel staff, good facilities, close to the mall, comfortable
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Accommodation's Reply
24 Sep 2025
Dear Guest, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input regarding the quality of our service. We hope to welcome you back on your next visit & provide better service and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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C***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
It was uncomfortable because the AC wasn't cold enough during my stay. There were also power outages several times. Please fix this.
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Accommodation's Reply
24 Sep 2025
Dear Guest, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input regarding the quality of our services. We apologize for any inconvenience you experienced during your stay with us. We hope to welcome you back on your next visit & provide better service and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Hotel staff is okay in service
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Accommodation's Reply
24 Sep 2025
Dear Guest, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input regarding the quality of our service. We hope to welcome you back on your next visit & provide better service and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable and close to PTC Mall, you can walk there, the rooms are quite spacious and aesthetic, the food is also delicious, especially the chicken with raw chili sauce
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1 people find it helpful
Accommodation's Reply
24 Sep 2025
Dear Guest, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input regarding the quality of our service. We hope to welcome you back on your next visit & provide better service and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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R***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 6 week(s) ago
Since the renovation, the service has been very slow. Asking for a broken kettle to be replaced had to call 4 times before it was delivered. Asking for a chair because there should be one in the room but there wasn't. The chair wasn't delivered either until checkout until I was tired of asking the staff and they said to wait a minute and then until the end of the world it wouldn't be delivered either.
Read More
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Accommodation's Reply
24 Sep 2025
Dear Guest, Warm Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input regarding the quality of our service. We apologize for any inconvenience you may have had with our facilities and services. We look forward to welcoming you back on your next visit & providing better service and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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Chandra L. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the atmosphere is comfortable, and the breakfast could be more comprehensive.
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Accommodation's Reply
24 Sep 2025
Dear Guest, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input regarding the quality of our service. We hope to welcome you back on your next visit & provide better service and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Clean, friendly staff. Located near PTC, it's always my first choice when I go to Plmbg 😊
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Accommodation's Reply
24 Sep 2025
Dear Guest, Warmest Greetings from Maxone Hotel Palembang, Thank you for staying with us and taking the time to provide a review with all your attention, suggestions, & input regarding the quality of our service. We hope to welcome you back on your next visit & provide better service and facilities in the future. Thank you. Warm regards, MaxOne Palembang Management.
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Number of reviews per page
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