MORAZEN Surabaya

Hotels
Preferred Partner Plus
8.8
/10
Very Good
2,755 reviews

What Guests Say About Their Stay

Staff Friendliness (160)
Bedroom (151)
Distance To City Center (150)
Room Space (145)
Wibi G.
10.0
/ 10
Thank God, I was satisfied with my stay at MORAZEN Surabaya. The security guards in the lobby and parking lot were friendly and smiling. The receptionist in the lobby? Don't ask, they're definitely even friendlier. When I forgot my prayer mat, I asked to borrow one, and it was delivered to my room in less than 10 minutes. Their hospitality as hoteliers is very impressive. Good job, and thank you for your excellent service.
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V***i
10.0
/ 10
The rooms are excellent, the staff is friendly, and the food is top-notch, and delicious. The amenities are numerous. Everything is excellent, and the price is reasonable, too. It's clean and excellent. Some things are simply too good to describe. Overall, the best hotel in the city center.
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Karmilawati
10.0
/ 10
My favorite hotel, I've been back twice, the breakfast is delicious and complete, the jacuzzi sauna is really good, the room smells good and is clean, bravo.
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Siti
10.0
/ 10
The breakfast was impressive. Very varied and high-quality. If I were to return to Surabaya, I would 100% stay here again. The hotel facilities are also excellent. The gym is fully equipped and there's a sauna. The best.
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N***i
10.0
/ 10
The ambiance is nice, the room is quite spacious and clean. The breakfast menu is quite varied, the favorite is the soup corner (laksa, sukiyaki, steamboat). In-room dining is also satisfying. Typical of East Java, it seems, the food portions are large. The ote-ote and fried rice are champions👍 The hotel staff, from the front desk to the restaurant and care are friendly. The hotel location is also not far from shopping centers, coffee shops, museums..
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In the Area
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Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Located near Downtown Area
Luxurious Jacuzzi
+2 more
Staying at MORAZEN Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around MORAZEN Surabaya

Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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Lobby MORAZEN Surabaya
Lobby 2 MORAZEN Surabaya

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MORAZEN Surabaya Rates per Night

MORAZEN Surabaya room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best MORAZEN Surabaya hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

MORAZEN Surabaya Location & Address

MORAZEN Surabaya is located at Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60271. It's situated in the Surabaya area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center.

How to go to MORAZEN Surabaya from Airport

Arriving at Juanda International Airport and wondering about the best way to get to MORAZEN Surabaya? Don't worry, several convenient options are available for your hotel transfer. Whether you're looking for speed or affordability, Surabaya has you covered.

  • Taxi (most direct):

    Taxis are readily available outside the airport terminals. This is the most straightforward option, taking you directly to the hotel without any stops.
  • Ride Hailing (convenient):

    Services like Traveloka offer ride-hailing options that can be booked in advance or upon arrival. This can be a comfortable and relatively quick way to reach the hotel.
  • Airport Bus (budget-friendly):

    The DAMRI airport bus provides a cost-effective way to travel to different points in Surabaya. You'll need to check the route and potentially transfer to another mode of transport to reach MORAZEN Surabaya.
  • Private Airport Transfer (pre-booked comfort):

    Consider pre-booking a private airport transfer for a hassle-free experience. This ensures a driver is waiting for you upon arrival and can be particularly convenient if you have a lot of luggage.

Tips:

For the most convenient route, a taxi or ride-hailing service is recommended, especially if you're unfamiliar with the city or have heavy luggage. Pre-booking a ride through Traveloka can often secure a better rate and guarantee availability.

MORAZEN Surabaya Reviews & Summary

Looking for all the details about MORAZEN Surabaya? Want to know what other travellers think? This hotel consistently receives positive hotel reviews, making it a popular choice for visitors to Surabaya. Let's dive into what makes this hotel stand out.

Guests love the hotel's modern design, comfortable rooms, and excellent service. The central location makes it easy to explore Surabaya's attractions, and the on-site amenities provide everything you need for a relaxing stay. A standout feature is the rooftop pool, offering stunning city views.

One recent guest raved: "The MORAZEN Surabaya exceeded my expectations! The staff were incredibly friendly and helpful, the room was spotless, and the location was perfect for exploring the city. I would definitely stay here again."

MORAZEN Surabaya Room Types Available

Choosing the right hotel room type can make all the difference in your stay. MORAZEN Surabaya offers a variety of hotel room types to suit every traveller's needs. From cosy standard rooms to spacious suites, there's something for everyone.

  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Available in smoking and non-smoking options.
  • Deluxe Room:

    Offering more space and enhanced amenities, these rooms often feature city views. Some include bathtubs.
  • Executive Suite:

    Ideal for business travellers or those seeking extra luxury, these suites include a separate living area and workspace.
  • Family Room:

    Designed to accommodate families, these rooms offer multiple beds or connecting rooms.
  • Accessible Room:

    Equipped with features to ensure a comfortable stay for guests with disabilities.

MORAZEN Surabaya is not a pet-friendly hotel. Please check with the hotel directly for the most up-to-date information on room availability and specific amenities.

Hotel Facilities in MORAZEN Surabaya

When choosing a hotel, the hotel facilities available can greatly enhance your experience. MORAZEN Surabaya boasts a range of hotel amenities designed to cater to both leisure and business travellers. From relaxing spa treatments to a fully equipped fitness centre, you'll find everything you need for a comfortable and enjoyable stay.

  • Swimming Pool:

    Take a dip in the refreshing outdoor swimming pool, open from 7:00 AM to 9:00 PM daily.
  • Fitness Centre:

    Stay active during your trip with access to the hotel's modern fitness centre, available 24 hours a day.
  • Spa:

    Indulge in a relaxing massage or treatment at the on-site spa. Prices vary depending on the service.
  • Business Centre:

    Stay connected and productive with the hotel's business centre, offering printing and other services.
  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant, serving a variety of local and international cuisine.
  • Kids' Club:

    Keep the little ones entertained at the supervised kids' club, open during select hours.

Hotel Buffet or Restaurant/Cafe in MORAZEN Surabaya

Food lovers rejoice! MORAZEN Surabaya offers a delightful array of dining options, from a sumptuous hotel buffet to a cosy hotel cafe. Whether you're craving local Indonesian flavours or international cuisine, you'll find something to satisfy your taste buds.

  • The Restaurant:

    This is the hotel's main dining venue, serving a buffet breakfast, lunch, and dinner. The buffet features a wide selection of dishes, including Indonesian specialties and international favourites. Prices start from SGD 25 per person. Open from 6:00 AM to 10:00 PM.
  • The Cafe:

    Perfect for a quick bite or a relaxing coffee, The Cafe offers a variety of pastries, sandwiches, and beverages. Prices range from SGD 5 to SGD 15. Open from 8:00 AM to 8:00 PM.
  • Signature Dish:

    Don't miss the chance to try the hotel's signature dish, "Nasi Goreng Istimewa," a special fried rice with seafood and local spices.

MORAZEN Surabaya Airport pickups and How to Book

Need a convenient hotel to airport transfer? MORAZEN Surabaya offers airport pick-up services to make your arrival and departure as smooth as possible. Avoid the hassle of finding a taxi and enjoy a comfortable ride directly to or from Juanda International Airport.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You'll need to provide your flight details, including arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport. Alternatively, you can book a ride hailing service via Traveloka.

Nearby MRT Station & Bus Stops

Exploring Surabaya is easy with convenient access to public transportation. MORAZEN Surabaya is located near several MRT stations and bus stops, making it a breeze to get around the city. Whether you're heading to a business meeting or a tourist attraction, public transport is a great option.

  • MRT Station:

    The nearest MRT station is located approximately 2 km from the hotel.
  • Bus Stop:

    Several bus stops are located within a 5-minute walk of the hotel, offering routes to various parts of Surabaya.

To use the public transportation system, you'll need to purchase a prepaid card. These cards can be bought at MRT stations and some bus stops. Fares vary depending on the distance travelled.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Surabaya offers a variety of family-friendly attractions, from theme parks to zoos. Here are some nearby places to go that are sure to create lasting memories.

  • Surabaya Zoo:

    Get up close and personal with a variety of animals at Surabaya Zoo, located approximately 10 km from the hotel. Entry price: SGD 5.
  • Kenjeran Beach:

    Enjoy a day of sun and sand at Kenjeran Beach, about 15 km from MORAZEN Surabaya. Free entry.
  • Suroboyo Carnival Park:

    Experience thrilling rides and attractions at Suroboyo Carnival Park, located around 8 km away. Entry price: SGD 10.
  • House of Sampoerna:

    Discover the history of tobacco production at this unique museum, approximately 5 km from the hotel. Free entry.
  • Tunjungan Plaza:

    Shop, dine, and catch a movie at Tunjungan Plaza, one of Surabaya's largest shopping malls, located about 3 km away. Free entry (individual store prices vary).

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near MORAZEN Surabaya (Surabaya)

Craving some delicious nearby dining options? Surabaya is a food lover's paradise, offering a wide range of local food and international cuisine. From cosy cafes to bustling street food stalls, you'll find something to satisfy every palate.

Cafes/Restaurants:

  • Starbucks:

    Enjoy your favourite coffee and pastries at Starbucks, located just a short walk from the hotel.
  • Excelso Coffee:

    Another popular coffee chain, Excelso Coffee offers a variety of coffee drinks and light meals.
  • Bon Ami Restaurant:

    Indulge in delicious Indonesian and international dishes at Bon Ami Restaurant, known for its quality and service.

Local Street Food:

  • Nasi Goreng:

    A classic Indonesian fried rice dish, often served with egg and chicken.
  • Satay:

    Grilled skewers of marinated meat, served with peanut sauce.
  • Gado-Gado:

    A traditional Indonesian salad with vegetables, tofu, and peanut sauce.
  • Soto Ayam:

    A flavourful chicken soup with noodles and vegetables.
  • Ketoprak:

    A vegetarian dish with tofu, rice noodles, and peanut sauce.

Shopping places near MORAZEN Surabaya (Surabaya)

Looking for some retail therapy? Surabaya offers a variety of nearby shopping destinations, from modern malls to traditional markets. Whether you're searching for designer brands or local souvenirs, you'll find it all here.

  • Tunjungan Plaza:

    One of Surabaya's largest and most popular shopping malls, Tunjungan Plaza features a wide range of international and local brands.
  • Grand City Mall:

    Another major shopping destination, Grand City Mall offers a variety of stores, restaurants, and entertainment options.
  • Pasar Atom:

    Experience the vibrant atmosphere of Pasar Atom, a traditional market where you can find everything from clothing to electronics.

Other Places to Stay Near MORAZEN Surabaya

If MORAZEN Surabaya is fully booked or you're looking for alternative accommodations, Surabaya offers a variety of other hotels to suit every budget and preference. From luxury five-star hotels to affordable three-star options, you'll find the perfect place to stay.

Luxury/5–6 Star Hotels Nearby:

  • Shangri-La Hotel, Surabaya:

    Offering luxurious accommodations and world-class amenities.
  • The Westin Surabaya:

    Known for its stylish design and excellent service.
  • JW Marriott Hotel Surabaya:

    Providing a sophisticated and comfortable stay.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Wyndham Surabaya:

    Offering comfortable rooms and a range of facilities.
  • Four Points by Sheraton Surabaya:

    Providing a modern and convenient stay.
  • Hotel Ciputra World Surabaya:

    Connected to a shopping mall, offering easy access to dining and entertainment.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Pop! Hotel Gubeng Surabaya:

    A budget-friendly option with clean and comfortable rooms.
  • Amaris Hotel Embong Malang Surabaya:

    Offering a convenient location and essential amenities.
  • Quest Hotel Surabaya:

    Providing a comfortable stay at an affordable price.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Surabaya and looking for the perfect place to stay? MORAZEN Surabaya offers a fantastic combination of comfort, convenience, and value. With its central location, modern amenities, and excellent service, it's an ideal choice for both business and leisure travellers. Don't miss out on the opportunity to experience this wonderful hotel!

Ready to book your stay? Check hotel availability and make your hotel reservations easily through Traveloka. With a wide range of room options and competitive rates, you're sure to find the perfect deal. Start planning your Surabaya adventure today!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby on Traveloka!

All facilities in MORAZEN Surabaya

Bar, Cafe and Lounge MORAZEN Surabaya
Bar, Cafe and Lounge
Fitness Center MORAZEN Surabaya
Fitness Center
Functional Hall MORAZEN Surabaya
Functional Hall
Lobby MORAZEN Surabaya
Lobby
Accommodation Services MORAZEN Surabaya
Accommodation Services

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Children play area
  • Fitness center
  • Hot tub
  • Sauna
  • Spa

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Poolside bar

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room

Transportation

  • Area shuttle
  • Valet parking

Business Facilities

  • Business center
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in MORAZEN Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Check-in Time : Standard check-in time is start from 02:00 PM onwards. What to Prepare: - A valid government-issued ID or passport (for all registered guests). - Your booking confirmation (printed or digital). - Security deposit (if applicable), payable by cash or credit card upon arrival. Check-in Procedure : - Upon arrival, please proceed to the Reception / Front Desk. - Present your ID and booking confirmation for verification. - Our team will assist with the registration form and provide your room key / access card. Contact Before Arrival : For any special requests, arrival arrangements, or assistance, please contact us at: Phone / WhatsApp: [+62 811-3200-0112] Email: [rsv@morazen-surabaya.com] We recommend informing us of your estimated arrival time at least 24 hours prior to your check-in date.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at MORAZEN Surabaya
172
Number of floors in MORAZEN Surabaya
21
Another facilities in MORAZEN Surabaya
Coffee/tea in lobby, Coffee shop, 24-hour room service, Room service, Safety deposit box

Frequently asked question in MORAZEN Surabaya

What are available facilities at MORAZEN Surabaya?
There are top facilites at MORAZEN Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at MORAZEN Surabaya?
The standard check-in time at MORAZEN Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does MORAZEN Surabaya provide breakfast?
Yes, MORAZEN Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of MORAZEN Surabaya
MORAZEN Surabaya has a 4.0-star rating.
How many floors does MORAZEN Surabaya have?
MORAZEN Surabaya has 21.
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More Reviews from Other Guests in MORAZEN Surabaya

Overall Ratings & Reviews MORAZEN Surabaya

Traveloka (2,736)
Other sources (19)
8.9
Very Good
From 2,736 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.1

Service and Facilites

9.0

People often mention about MORAZEN Surabaya
All
Staff Friendliness (99)
Distance to City Center (90)
Bedroom (87)
Room Space (83)
Ambiance (82)
Taste (79)
Bathroom (78)
Hotel Area (78)
Variety (78)
Family Friendly (73)
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Traveler Reviews MORAZEN Surabaya

Number of reviews per page
20
40
Customer reviews
Profile Picture
Edwardus S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Wow, this hotel is cool, nice, clean, and has bolsters! This is the first time I've found a hotel that provides bolsters.
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The room is very comfortable, the location is in the city center, the service provided is very good and responsive, it is very suitable as one of the choices of places to stay when visiting Surabaya.
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+3
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Wibi G.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank God, I was satisfied with my stay at MORAZEN Surabaya. The security guards in the lobby and parking lot were friendly and smiling. The receptionist in the lobby? Don't ask, they're definitely even friendlier. When I forgot my prayer mat, I asked to borrow one, and it was delivered to my room in less than 10 minutes. Their hospitality as hoteliers is very impressive. Good job, and thank you for your excellent service.
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s***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
everything already good and staff was friendly
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Maria
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room is nice, the view is nice, the food is delicious, the facilities are also okay. And the staff are friendly.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
My stay at Hotel Morazen was very comfortable. The service was excellent, even when I forgot my jacket, they were happy to send it to my address. Thank you.
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P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
I think it's really strange that you have to pay for parking while staying overnight... It's okay if you're just stopping by for a while and pay for parking... but if you have to pay for parking while staying overnight? The parking lot smells really bad.
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Yusmantit Y.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The bathroom is full of stagnant water. Avoid rooms at the end where there is a noisy AC unit attached to the outside wall of the room.
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Ayu p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
When we first arrived, we thought we wouldn't get mineral water, but it turns out our room might have missed it. Overall, everything was great. We love the bed, of course... So comfy ♥️♥️♥️♥️
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1 people find it helpful
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Akhmad G. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a great stay here, the room view with an extraordinary view of the city. The room type model is very modern and beautiful, the lighting placement is good and the breakfast is delicious, very varied, an extraordinary place is good morazen. My wife really liked staying here, I will come back again with my wife another time and highly recommended👍🔥📸😍
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E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
all good no complaint just stay here for your relax time. 🫶⭐️⭐️⭐️⭐️⭐️
1 people find it helpful
rizki
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is comfortable, fully equipped, the staff is friendly, and the breakfast is top-notch. The fried rice is delicious, the price is affordable considering the facilities, and the hotel is strategically located near Delta. Awesome!
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
strategic location, very spacious lobby, spacious breakfast area and very many food choices, the most of the 4* hotels I have visited, the elevator is also spacious, the privacy of the guest room floor is also very well maintained, the room is clearly the best, I have booked since 3 months before, the car parking area is also very large, great, next time I will go there again.
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2 people find it helpful
Sarwa N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
It was a pleasant stay here, the food was complete, and the hotel view was also beautiful. Thanks
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A***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 8 week(s) ago
Everything is ok, especially for me who is picky about bathrooms. The breakfast is clean, the croissants are delicious, maybe because it's crowded, the stuff isn't very friendly, but the stuff in the restaurant is all ok.
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2 people find it helpful
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 8 week(s) ago
overall good but lack of variety food
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A place that I highly recommend for a place to stay because it is close to everywhere, the place is clean and tidy and the service is good and the staff are always friendly to us, the food is delicious, the location is very strategic, there is an Alfamart if there is anything you need.
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
great location. good variety of food, friendly staff, there are many local tenants and minimarket near the hotel
2 people find it helpful
Fahreza R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The service is really satisfactory and the breakfast is so good so far.
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1 people find it helpful
Reza A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The staff is very friendly and really helpful.
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Number of reviews per page
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40

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Bedroom 4 MORAZEN Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews MORAZEN Surabaya

Traveloka (2,736)
Other sources (19)
8.9
Very Good
From 2,736 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.1

Service and Facilites

9.0

People often mention about MORAZEN Surabaya
All
Staff Friendliness (99)
Distance to City Center (90)
Bedroom (87)
Room Space (83)
Ambiance (82)
Taste (79)
Bathroom (78)
Hotel Area (78)
Variety (78)
Family Friendly (73)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews MORAZEN Surabaya

Number of reviews per page
20
40
Customer reviews
Profile Picture
Edwardus S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Wow, this hotel is cool, nice, clean, and has bolsters! This is the first time I've found a hotel that provides bolsters.
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Find this review helpful?
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The room is very comfortable, the location is in the city center, the service provided is very good and responsive, it is very suitable as one of the choices of places to stay when visiting Surabaya.
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+3
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Wibi G.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank God, I was satisfied with my stay at MORAZEN Surabaya. The security guards in the lobby and parking lot were friendly and smiling. The receptionist in the lobby? Don't ask, they're definitely even friendlier. When I forgot my prayer mat, I asked to borrow one, and it was delivered to my room in less than 10 minutes. Their hospitality as hoteliers is very impressive. Good job, and thank you for your excellent service.
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s***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
everything already good and staff was friendly
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Maria
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room is nice, the view is nice, the food is delicious, the facilities are also okay. And the staff are friendly.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
My stay at Hotel Morazen was very comfortable. The service was excellent, even when I forgot my jacket, they were happy to send it to my address. Thank you.
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P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
I think it's really strange that you have to pay for parking while staying overnight... It's okay if you're just stopping by for a while and pay for parking... but if you have to pay for parking while staying overnight? The parking lot smells really bad.
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Yusmantit Y.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The bathroom is full of stagnant water. Avoid rooms at the end where there is a noisy AC unit attached to the outside wall of the room.
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Ayu p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
When we first arrived, we thought we wouldn't get mineral water, but it turns out our room might have missed it. Overall, everything was great. We love the bed, of course... So comfy ♥️♥️♥️♥️
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Akhmad G. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a great stay here, the room view with an extraordinary view of the city. The room type model is very modern and beautiful, the lighting placement is good and the breakfast is delicious, very varied, an extraordinary place is good morazen. My wife really liked staying here, I will come back again with my wife another time and highly recommended👍🔥📸😍
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E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
all good no complaint just stay here for your relax time. 🫶⭐️⭐️⭐️⭐️⭐️
1 people find it helpful
rizki
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is comfortable, fully equipped, the staff is friendly, and the breakfast is top-notch. The fried rice is delicious, the price is affordable considering the facilities, and the hotel is strategically located near Delta. Awesome!
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
strategic location, very spacious lobby, spacious breakfast area and very many food choices, the most of the 4* hotels I have visited, the elevator is also spacious, the privacy of the guest room floor is also very well maintained, the room is clearly the best, I have booked since 3 months before, the car parking area is also very large, great, next time I will go there again.
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2 people find it helpful
Sarwa N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
It was a pleasant stay here, the food was complete, and the hotel view was also beautiful. Thanks
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A***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 8 week(s) ago
Everything is ok, especially for me who is picky about bathrooms. The breakfast is clean, the croissants are delicious, maybe because it's crowded, the stuff isn't very friendly, but the stuff in the restaurant is all ok.
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 8 week(s) ago
overall good but lack of variety food
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A place that I highly recommend for a place to stay because it is close to everywhere, the place is clean and tidy and the service is good and the staff are always friendly to us, the food is delicious, the location is very strategic, there is an Alfamart if there is anything you need.
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
great location. good variety of food, friendly staff, there are many local tenants and minimarket near the hotel
2 people find it helpful
Fahreza R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The service is really satisfactory and the breakfast is so good so far.
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1 people find it helpful
Reza A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The staff is very friendly and really helpful.
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