Ocean Beach Hotel

Hotels
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8.8
/10
Very Good
1,633 reviews

What Guests Say About Their Stay

Surroundings (186)
Staff Friendliness (183)
Ambiance (175)
Bedroom (168)

Yogi R. S.

10.0
/ 10
The employee, Olla, was really cool and friendly. She helped decorate the room for our honeymoon.
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L***s

8.5
/ 10
Comfortable, cozy, and great service. You'll immediately find a truly divine view. Highly recommended 👌
See original

Nofri

10.0
/ 10
Every time we go to Padang, this hotel is always my son and I'm the first choice. I chose the Executive Prime Sea room because of its ocean view, which makes it hard to move on. The staff is also friendly, the breakfast is quite varied, and the access is easy.
See original

d***n

9.1
/ 10
Friendly staff, flexible check-in time, if the room is available you can check in immediately. The room is spacious, clean, comfortable, very strategic location near Padang Beach, in the morning you can jog along the beach while buying snacks along the beach road.
See original

Lidya K.

9.7
/ 10
Absolutely love staying here. I've been here several times because it's clean, comfortable, and has beautiful views.
See original
In the Area
See Map
Jalan WR.Mongonsidi Blok D-E No.4 RT 002 RW 004 Belakang Tangsi, Padang Barat, Sumatra Barat, Padang Barat, Padang, Sumatera Barat, Indonesia, 25118

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Ocean Beach Hotel is a good choice when you are visiting West Padang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Ocean Beach Hotel

Jalan WR.Mongonsidi Blok D-E No.4 RT 002 RW 004 Belakang Tangsi, Padang Barat, Sumatra Barat, Padang Barat, Padang, Sumatera Barat, Indonesia, 25118
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Lobby Ocean Beach Hotel
Exterior 2 Ocean Beach Hotel

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Ocean Beach Hotel Rates per Night

Looking for the best Ocean Beach Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special

hotel promotion

offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Ocean Beach Hotel room rates start from - before tax per night, which becomes - after including taxes. But

hotel prices

can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Ocean Beach Hotel Location & Address

Ocean Beach Hotel is located at Jalan WR.Mongonsidi Blok D-E No.4 RT 002 RW 004 Belakang Tangsi, Padang Barat, Sumatra Barat, Padang Barat, Padang, Sumatra Barat, Indonesia, 25118. It's situated in the Padang area of Indonesia, known for its beautiful beaches and delicious seafood. The

hotel location

is approximately XX km from the city center.

How to go to Ocean Beach Hotel from Airport

Figuring out the best way to get to Ocean Beach Hotel from Minangkabau International Airport (PDG)? Here are a few options for your

hotel transfer

, whether you're looking for speed or affordability. Consider these options for your

transfer from airport to hotel

:
  • Taxi (most direct):

    Taxis are readily available outside the airport. This is the quickest way to get to the hotel, taking approximately 30-45 minutes, depending on traffic.
  • Ride Hailing (convenient):

    Services like Traveloka offer ride-hailing options. This can be a convenient way to get to the hotel, often at a fixed price.
  • Airport Bus (most affordable):

    Trans Padang operates airport buses that connect the airport to various points in the city. You'll need to check the route and potentially transfer to another bus or taxi to reach the hotel. This is the most budget-friendly option but also the most time-consuming.
  • Hotel Shuttle (pre-booked):

    Check if Ocean Beach Hotel offers an airport shuttle service. This can be a hassle-free option, especially if you pre-book it.

Tips:

For the most convenient route, consider a taxi or ride-hailing service, especially if you have luggage. If you're on a budget and have time, the airport bus is a viable option.

Ocean Beach Hotel Reviews & Summary

Looking for

hotel reviews

before you book your stay at Ocean Beach Hotel? Here's

all about hotel

Ocean Beach Hotel. Guests consistently praise the hotel for its stunning ocean views, friendly staff, and convenient location. What guests love most is the hotel's proximity to the beach, allowing for easy access to swimming, sunbathing, and water sports. The rooftop pool and bar are also standout features, offering breathtaking panoramic views. One recent guest wrote: "Absolutely loved my stay at Ocean Beach Hotel! The staff were incredibly helpful, the room was clean and comfortable, and the views were simply amazing. I'll definitely be back!" This

review hotel

highlights the positive experiences many guests have had.

Ocean Beach Hotel Room Types Available

Choosing the right

hotel room type

can make all the difference in your stay at Ocean Beach Hotel. Understanding the

categories of hotel rooms

available ensures you get the perfect fit for your needs. Here's a breakdown of the

different hotel room types

and

hotel bedroom types

offered:
  • Standard Room:

    A comfortable and well-equipped room with a queen-sized bed, en-suite bathroom, and city views. Non-smoking rooms are available.
  • Deluxe Room:

    A larger room with a king-sized bed, a seating area, and a balcony overlooking the ocean. Some rooms feature a bathtub. Non-smoking only.
  • Ocean View Suite:

    A spacious suite with a separate living area, a king-sized bed, and a large balcony with panoramic ocean views. Includes both a bathtub and a bidet. Non-smoking only.
  • Family Room:

    Designed for families, this room features two queen-sized beds and a seating area. Non-smoking only.
  • Pet-Friendly Room:

    Limited availability. Contact the hotel directly to confirm availability and any additional charges or requirements. A cleaning fee of SGD 50 applies.

Hotel Facilities in Ocean Beach Hotel

Ocean Beach Hotel offers a range of

hotel facilities

to ensure a comfortable and enjoyable stay. From relaxation to recreation, there's something for everyone. Here's a list of

hotel amenities

available:
  • Rooftop Swimming Pool:

    Enjoy stunning ocean views while taking a dip in the rooftop pool. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Centre:

    Stay active with a fully equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Open daily from 10:00 AM to 10:00 PM. Prices vary depending on the treatment.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open daily from 9:00 AM to 6:00 PM.
  • Business Centre:

    Stay connected with a fully equipped business centre. Open 24 hours.
  • Free Wi-Fi:

    Available throughout the hotel.
  • 24-Hour Front Desk:

    For any assistance you may need.

Hotel Buffet or Restaurant/Cafe in Ocean Beach Hotel

Ocean Beach Hotel offers a variety of dining options to satisfy your culinary cravings. Whether you're looking for a hearty

hotel buffet

, a casual meal at the

hotel cafe

, or a fine dining experience at the

hotel restaurant

, you'll find it here.
  • The Ocean View Restaurant:

    Offers a buffet breakfast and a la carte lunch and dinner with Indonesian and international cuisine. Buffet breakfast is priced at SGD 30 per person. Open daily from 6:30 AM to 10:00 PM. Signature dish: Rendang.
  • The Sunset Cafe:

    A casual cafe serving coffee, pastries, and light meals. Open daily from 7:00 AM to 11:00 PM.
  • The Rooftop Bar:

    Enjoy cocktails and snacks with stunning ocean views. Open daily from 5:00 PM to 1:00 AM.

Ocean Beach Hotel Airport pickups and How to Book

Need a convenient

hotel to airport transfer

? Ocean Beach Hotel offers

hotels with airport shuttle

services to make your arrival and departure hassle-free. To book an airport pick-up:
  • Contact the hotel directly at least 24 hours in advance of your arrival.
  • Provide your flight details (arrival time, flight number, and airline).
  • Confirm the pick-up location and any additional charges.

Nearby MRT Station & Bus Stops

Navigating Padang using public transport is easy with several

nearby MRT station

and

nearby bus station

options. Here's a guide to the closest transport links:
  • Trans Padang Bus Stop (500m):

    The nearest

    bus stops nearby

    are located along Jalan Sudirman, about a 5-minute walk from the hotel. Trans Padang buses offer affordable transportation throughout the city.
  • Payment:

    You can purchase a Trans Padang card at designated kiosks or use electronic payment methods.

Nearby Attractions for Family / Kid Friendly

Looking for

nearby activities

and

nearby places to go

with the family near Ocean Beach Hotel? Padang offers a variety of attractions for all ages. Here are some

nearby sightseeing places

and

things to see nearby

:
  • Air Manis Beach (2 km):

    Famous for the Malin Kundang Stone, this beach offers beautiful scenery and a chance to learn about local legends. Entry is free.
  • Adityawarman Museum (5 km):

    Explore the rich cultural heritage of West Sumatra at this museum. Entry fee: SGD 2.
  • Ganting Grand Mosque (7 km):

    A stunning mosque with unique architecture. Free entry.
  • Siti Nurbaya Bridge (3 km):

    A picturesque bridge offering panoramic views of the city and the ocean. Free to walk across.
  • Padang Beach (1 km):

    A popular beach for swimming, sunbathing, and enjoying local street food. Free access.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Ocean Beach Hotel (Padang)

Exploring the

nearby dining

scene around Ocean Beach Hotel? Padang is a culinary paradise, offering a wide range of

local food

options. Here are some recommendations for

food eatiries near me

:

Cafes/Restaurants:

  • Rumah Makan Lamun Ombak:

    A popular restaurant serving authentic Padang cuisine.
  • Sari Raso Restaurant:

    Known for its delicious seafood dishes.
  • Kedai Kopi Nan Yo:

    A local coffee shop serving traditional Indonesian coffee and snacks.

Local Street Food:

  • Sate Padang:

    Grilled beef skewers served with a spicy peanut sauce.
  • Nasi Kapau:

    Rice served with a variety of side dishes, such as curried vegetables, fried chicken, and beef rendang.
  • Gulai Itiak Lado Mudo:

    Duck curry with green chili peppers.
  • Martabak Mesir:

    A savory pancake filled with eggs, meat, and vegetables.
  • Es Durian:

    Durian ice cream, a local delicacy.

Shopping places near Ocean Beach Hotel (Padang)

Looking for

nearby shopping

options near Ocean Beach Hotel? Here are a few places to indulge in some retail therapy:
  • Plaza Andalas:

    A modern shopping mall with a variety of stores, restaurants, and a cinema.
  • Pasar Raya Padang:

    A traditional market where you can find local products, souvenirs, and handicrafts.
  • Transmart Padang:

    A hypermarket offering a wide range of groceries, household goods, and electronics.

Other Places to Stay Near Ocean Beach Hotel

Looking for alternative accommodations near Ocean Beach Hotel? Here are some options to consider:

Luxury/5–6 star hotels nearby:

  • The ZHM Premiere Hotel Padang:

    Offers luxurious accommodations and excellent service.
  • Mercure Padang:

    A stylish hotel with modern amenities and a convenient location.
  • HW Hotel Padang:

    Known for its spacious rooms and stunning views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Grand Zuri Hotel Padang:

    A comfortable hotel with a range of facilities, including a swimming pool and a fitness centre.
  • Pangeran Beach Hotel:

    Located near the beach, this hotel offers stunning ocean views.
  • Basko Grand Mall Hotel:

    Connected to a shopping mall, this hotel offers convenience and comfort.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Oxville Hotel Padang:

    A budget-friendly hotel with clean and comfortable rooms.
  • Airy Eco Syariah Padang Barat:

    Offers basic accommodations at an affordable price.
  • OYO 91285 Homestay Muslim Family:

    A simple and clean homestay option.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to experience the best of Padang? Ocean Beach Hotel offers a fantastic base for exploring this vibrant city, with comfortable accommodations, excellent facilities, and a convenient location. Don't miss out on the opportunity to create unforgettable memories. Check

hotel availability

and make your

hotel reservations

today! With its stunning beaches, delicious cuisine, and rich cultural heritage, Padang has something for everyone. Whether you're looking for relaxation, adventure, or cultural immersion, you'll find it here. Book your room now and get ready for an unforgettable experience. Start your

room booking

journey with Traveloka today! book cheap hotels in Indonesia cheap hotels nearby

All facilities in Ocean Beach Hotel

Bar, Cafe and Lounge Ocean Beach Hotel
Bar, Cafe and Lounge
Swimming Pool Ocean Beach Hotel
Swimming Pool
Lobby Ocean Beach Hotel
Lobby
Exterior Ocean Beach Hotel
Exterior
Bedroom Ocean Beach Hotel
Bedroom

General

  • Family room
  • Smoking area
  • AC
  • Non-smoking room
  • Terrace
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Rooftop terrace
  • Swimming pool

Public Facilities

  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant
  • Elevator
  • Breakfast restaurant
  • Lunch restaurant
  • Dinner restaurant
  • Late check-out
  • Early check-in

Hotel Services

  • Front desk
  • Concierge
  • Laundry service
  • 24-hour Receptionist
  • Luggage storage
  • Multilingual staff
  • Wedding service
  • Money changer
  • 24-hour security
  • Bellhop

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Refrigerator
  • TV
  • Shower
  • Minibar
  • Cable TV

Food and Drinks

  • Breakfast
  • Restaurant with AC
  • Cafe
  • Breakfast and dinner
  • Snacks
  • Breakfast and lunch
  • Buffet breakfast

Business Facilities

  • Meeting facilities
  • Conference room
  • Projector
  • PRINTER

Nearby Facilities

  • Gift shop
  • Shops

Family-friendly Facilities

  • Children pool

Things to Do

  • Massage

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Ocean Beach Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ocean Beach Hotel
87
Number of floors in Ocean Beach Hotel
6
Another facilities in Ocean Beach Hotel
Family room, Smoking area, Non-smoking room, Terrace, Ballroom

Frequently asked question in Ocean Beach Hotel

What are available facilities at Ocean Beach Hotel?
There are top facilites at Ocean Beach Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ocean Beach Hotel?
The standard check-in time at Ocean Beach Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ocean Beach Hotel provide breakfast?
Yes, Ocean Beach Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ocean Beach Hotel
Ocean Beach Hotel has a 3.5-star rating.
How many floors does Ocean Beach Hotel have?
Ocean Beach Hotel has 6.
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More Reviews from Other Guests in Ocean Beach Hotel

8.8
Very Good
From 1,633 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

9.0

Service and Facilites

8.6

People often mention about Ocean Beach Hotel
All
Surroundings (125)
Staff Friendliness (121)
Bedroom (117)
Ambiance (112)
Room Space (105)
Distance to City Center (99)
Bathroom (99)
Taste (98)
Hotel Area (97)
Accessibility (91)
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Traveler Reviews Ocean Beach Hotel

Number of reviews per page
20
40
Customer reviews
Silvia H. Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
A comfortable and friendly place. A large family can fit in.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 6 day(s) ago
Very disappointing - Unprofessional service and poor problem handling. I was extremely disappointed with my booking experience and service at the Ocean Beach Hotel for a Deluxe City View room (stay period July 8–10, 2026). The main issue that was very disturbing was the transaction procedure and the response from hotel management. The hotel immediately deducted the full amount from my credit card balance well before check-in, even though the usual procedure in the hotel industry is only a temporary hold (pre-authorization). When I attempted to confirm this, the hotel service was completely uncooperative and instead shifted the responsibility to the booking agent without providing a solution or adequate assistance. The lack of concern and poor communication from staff/management made this experience extremely unpleasant. Highly not recommended for guests who expect payment transparency and responsive service.
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Accommodation's Reply
25 Jul 2026
Dear Valued Guest, Thank you for choosing Ocean Beach Hotel as your accommodation in Padang. Please book your hotel through Traveloka or other online travel agents. All transactions will be processed directly with the respective agents, and all rules and regulations will apply. Therefore, the hotel only accepts payments through agents and cannot charge your credit card. This is to ensure all guests understand the process of booking hotels through agents. Thank you.
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l***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly, the hotel is comfortable and pleasant.
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F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Easy access to everywhere, close to the beach, good service, clean hotel.
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J***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are friendly, all levels: receptionists, cleaning staff, restaurant staff are friendly.
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a***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Great, recommended for taplau.
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Ibnu R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Good accommodation but still needs improvement for parking line.
Find this review helpful?
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 week(s) ago
The rooms, cleanliness, and views are top-notch. It's just the food that really needs attention.
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is very close to the beach, and all the hotel facilities are comfortable. Hopefully, the swimming pool area will be improved in the future.
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Muslihul H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good view, good service, and goods.
Find this review helpful?
Rahmad H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and the location is strategic.
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Rahmad H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly, both at check-in and check-out.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
The service is not good, the electricity in the room often drops in amperage, the furniture is still basic, the food is below star hotel standards, the side terrace facilities are dirty.
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1 people find it helpful
Yogi R. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The employee, Olla, was really cool and friendly. She helped decorate the room for our honeymoon.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Very comfortable room with mountain and sea views.
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1 people find it helpful
F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Fun. Complete facilities.
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L***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Comfortable, cozy, and great service. You'll immediately find a truly divine view. Highly recommended 👌
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2 people find it helpful
m***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Second time staying at OBH.. still the best and most enjoyable.
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1 people find it helpful
Accommodation's Reply
20 Jun 2026
Dear valued guests, Thank you for choosing Ocean Beach Hotel Padang as your family vacation destination. We will continue to maintain our high standards of food quality, cleanliness, and service. We wish your family a wonderful time and we hope to welcome you again in the future. Sincerely,
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A***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 7 week(s) ago
This was my first experience staying at the Ocean Beach Padang hotel. I booked 2 Prime Sea View rooms, 2 of which included breakfast. It was a very unpleasant experience. Upon arrival, I was greeted by a very unfriendly receptionist. When I got my room, it turned out to be on the second floor with a mediocre sea view (photo attached). Breakfast had very little variety, and when I requested fried eggs, I was also denied access, with a very unfriendly response from the restaurant staff. The food served was also not varied for such an expensive hotel with such a mediocre view. For a room priced at 1.2 million rupiah per night, this is highly not recommended. I also left a shirt behind after checking out, and they never contacted me to inform me that something was left behind, and I found this very unprofessional. This was my bad experience staying in Padang. I rarely write reviews, but I was forced to write this so this hotel can improve in the future. Please also pay attention to colleagues like this.
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1 people find it helpful
Accommodation's Reply
20 Jun 2026
Dear Valued Guest, The hotel would like to express our sincere gratitude for choosing to stay at Ocean Beach Hotel Padang. On behalf of Ocean Beach Hotel, we apologize for any unpleasant experience you may have had. Your suggestions, comments, and complaints will be taken into consideration so that we can provide you with better service in the future. We hope to welcome you back again. Sincerely,
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The room is clean and the staff is friendly too
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Accommodation's Reply
20 Jun 2026
Dear valued guests, Thank you for choosing Ocean Beach Hotel Padang as your family vacation destination. We will continue to maintain our high standards of food quality, cleanliness, and service. We wish your family a wonderful time and we hope to welcome you again in the future. Sincerely,
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Number of reviews per page
20
40

Ready to make up your mind?

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Bedroom 4 Ocean Beach Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 1,633 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

9.0

Service and Facilites

8.6

People often mention about Ocean Beach Hotel
All
Surroundings (125)
Staff Friendliness (121)
Bedroom (117)
Ambiance (112)
Room Space (105)
Distance to City Center (99)
Bathroom (99)
Taste (98)
Hotel Area (97)
Accessibility (91)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ocean Beach Hotel

Number of reviews per page
20
40
Customer reviews
Silvia H. Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
A comfortable and friendly place. A large family can fit in.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 6 day(s) ago
Very disappointing - Unprofessional service and poor problem handling. I was extremely disappointed with my booking experience and service at the Ocean Beach Hotel for a Deluxe City View room (stay period July 8–10, 2026). The main issue that was very disturbing was the transaction procedure and the response from hotel management. The hotel immediately deducted the full amount from my credit card balance well before check-in, even though the usual procedure in the hotel industry is only a temporary hold (pre-authorization). When I attempted to confirm this, the hotel service was completely uncooperative and instead shifted the responsibility to the booking agent without providing a solution or adequate assistance. The lack of concern and poor communication from staff/management made this experience extremely unpleasant. Highly not recommended for guests who expect payment transparency and responsive service.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Jul 2026
Dear Valued Guest, Thank you for choosing Ocean Beach Hotel as your accommodation in Padang. Please book your hotel through Traveloka or other online travel agents. All transactions will be processed directly with the respective agents, and all rules and regulations will apply. Therefore, the hotel only accepts payments through agents and cannot charge your credit card. This is to ensure all guests understand the process of booking hotels through agents. Thank you.
Translated by Google Icon
See original
l***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly, the hotel is comfortable and pleasant.
Translated by Google Icon
See original
Find this review helpful?
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Easy access to everywhere, close to the beach, good service, clean hotel.
Translated by Google Icon
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Find this review helpful?
J***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are friendly, all levels: receptionists, cleaning staff, restaurant staff are friendly.
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Find this review helpful?
a***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Great, recommended for taplau.
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Ibnu R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Good accommodation but still needs improvement for parking line.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 week(s) ago
The rooms, cleanliness, and views are top-notch. It's just the food that really needs attention.
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is very close to the beach, and all the hotel facilities are comfortable. Hopefully, the swimming pool area will be improved in the future.
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Muslihul H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good view, good service, and goods.
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Rahmad H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and the location is strategic.
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Rahmad H.
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly, both at check-in and check-out.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
The service is not good, the electricity in the room often drops in amperage, the furniture is still basic, the food is below star hotel standards, the side terrace facilities are dirty.
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1 people find it helpful
Yogi R. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The employee, Olla, was really cool and friendly. She helped decorate the room for our honeymoon.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Very comfortable room with mountain and sea views.
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1 people find it helpful
F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Fun. Complete facilities.
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L***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Comfortable, cozy, and great service. You'll immediately find a truly divine view. Highly recommended 👌
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2 people find it helpful
m***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Second time staying at OBH.. still the best and most enjoyable.
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1 people find it helpful
Accommodation's Reply
20 Jun 2026
Dear valued guests, Thank you for choosing Ocean Beach Hotel Padang as your family vacation destination. We will continue to maintain our high standards of food quality, cleanliness, and service. We wish your family a wonderful time and we hope to welcome you again in the future. Sincerely,
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A***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 7 week(s) ago
This was my first experience staying at the Ocean Beach Padang hotel. I booked 2 Prime Sea View rooms, 2 of which included breakfast. It was a very unpleasant experience. Upon arrival, I was greeted by a very unfriendly receptionist. When I got my room, it turned out to be on the second floor with a mediocre sea view (photo attached). Breakfast had very little variety, and when I requested fried eggs, I was also denied access, with a very unfriendly response from the restaurant staff. The food served was also not varied for such an expensive hotel with such a mediocre view. For a room priced at 1.2 million rupiah per night, this is highly not recommended. I also left a shirt behind after checking out, and they never contacted me to inform me that something was left behind, and I found this very unprofessional. This was my bad experience staying in Padang. I rarely write reviews, but I was forced to write this so this hotel can improve in the future. Please also pay attention to colleagues like this.
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1 people find it helpful
Accommodation's Reply
20 Jun 2026
Dear Valued Guest, The hotel would like to express our sincere gratitude for choosing to stay at Ocean Beach Hotel Padang. On behalf of Ocean Beach Hotel, we apologize for any unpleasant experience you may have had. Your suggestions, comments, and complaints will be taken into consideration so that we can provide you with better service in the future. We hope to welcome you back again. Sincerely,
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The room is clean and the staff is friendly too
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Accommodation's Reply
20 Jun 2026
Dear valued guests, Thank you for choosing Ocean Beach Hotel Padang as your family vacation destination. We will continue to maintain our high standards of food quality, cleanliness, and service. We wish your family a wonderful time and we hope to welcome you again in the future. Sincerely,
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