Palm Green Hotel

Hotels
7.9
/10
Pleasant
60 reviews
In the Area
See Map
Jalan Kuta Mawun, Mengalung, Kuta, Lombok, Nusa Tenggara Barat, Indonesia, 83573

Main Facilities

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AC
Restaurant
Swimming Pool
Parking
WiFi
Staying at Palm Green Hotel is a good choice when you are visiting Mawun. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Palm Green Hotel

Jalan Kuta Mawun, Mengalung, Kuta, Lombok, Nusa Tenggara Barat, Indonesia, 83573
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Lobby Palm Green Hotel
Lobby 2 Palm Green Hotel

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What You Might Like - All About Palm Green Hotel

Palm Green Hotel consistently receives rave reviews for its exceptional service. Guests frequently praise the friendly and helpful staff, always ready with a smile and a helpful hand. The hotel's commitment to cleanliness is another major draw, with spotless rooms and common areas creating a relaxing atmosphere. Many visitors also highlight the hotel's convenient location, making it easy to explore nearby attractions and enjoy the local area. Overall, Palm Green Hotel offers a fantastic blend of comfort, convenience, and outstanding hospitality, making it a top choice for travellers.

What truly sets Palm Green Hotel apart is its dedication to creating a memorable guest experience. From the moment you arrive, you'll be greeted with a warm welcome and a sense of genuine care. The hotel's attention to detail is evident in everything from the beautifully appointed rooms to the delicious food served in the hotel restaurant. Guests often mention the peaceful and tranquil ambiance, perfect for unwinding after a day of sightseeing or business meetings. It's a place where you can truly relax and recharge.

One guest recently described their stay as "absolutely wonderful!". They particularly loved the "immaculately clean rooms, the friendly staff, and the convenient location". Another guest raved about the "delicious breakfast buffet and the comfortable beds". These positive comments consistently highlight the hotel's commitment to providing a high-quality experience that leaves guests feeling refreshed and satisfied. Book your stay today and experience the Palm Green Hotel difference!

Concept & Design Palm Green Hotel

Palm Green Hotel boasts a sophisticated and contemporary design, blending modern aesthetics with a touch of tropical elegance. The design concept focuses on creating a calming and inviting atmosphere, reflecting the natural beauty of its surroundings. Natural materials, such as wood and stone, are used throughout the hotel, creating a sense of warmth and serenity. Subtle tropical accents add a touch of local flavour, enhancing the overall design aesthetic.

While not designed by a single famous architect, the hotel's design team has clearly drawn inspiration from leading contemporary trends in hospitality design. The result is a space that feels both stylish and comfortable, effortlessly blending functionality with aesthetic appeal. The overall effect is one of understated luxury, creating a welcoming and relaxing environment for all guests.

Stepping into the hotel lobby, you're immediately enveloped in a sense of calm and sophistication. The spacious lobby features comfortable seating areas, perfect for relaxing with a book or catching up with friends. Natural light floods the space, highlighting the elegant décor and creating a bright and airy atmosphere. The subtle tropical touches, such as lush plants and calming colours, add a touch of local charm, creating a truly welcoming and memorable first impression.

Different Hotel Room Types Available in Palm Green Hotel

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit every need and budget, from cosy singles to spacious suites. Consider your preferences when selecting from our

categories of hotel rooms

and

different hotel room types

.

  • Deluxe Room:

    Offers a king-size bed, stunning city views, and a non-smoking option. Bathtub available.
  • Superior Room:

    Features a queen-size bed, garden views, and both smoking and non-smoking options. Shower only.
  • Family Suite:

    Spacious suite with two queen-size beds, a separate living area, and a balcony overlooking the pool. Non-smoking only. Bathtub and shower available.
  • Single Room:

    A compact yet comfortable room with a single bed, ideal for solo travellers. City views. Non-smoking only. Shower only.

We are currently not a pet-friendly hotel.

Unique Hotel Facilities in Palm Green Hotel

Palm Green Hotel offers a wide array of

hotel facilities

designed to enhance your stay. Whether you're looking for relaxation or recreation, we have something for everyone. From our refreshing

hotel with pool

to our other amenities, we aim to provide a memorable experience for both adults and children.

  • Swimming Pool:

    Open from 7 am to 10 pm. Free for all guests.
  • Fitness Centre:

    Open 24/7. Free for all guests.
  • Spa:

    Offers a range of treatments and massages (additional charges apply, starting from £50 per treatment). Open from 9 am to 9 pm.
  • Kids' Club:

    Supervised activities for children aged 4-12 years old. Open from 10 am to 6 pm. Free for hotel guests.

Hotel Buffet or Hotel Restaurant / Cafe Available in Palm Green Hotel

Indulge in a variety of culinary experiences at Palm Green Hotel. From our extensive

hotel buffet

to our à la carte

hotel restaurant

and cosy

hotel cafe

, we cater to every taste and preference. Explore our diverse dining options and savour delicious meals during your stay.

  • The Palm Terrace Restaurant:

    Offers a wide selection of international cuisine. Open for breakfast (7 am - 10 am), lunch (12 pm - 3 pm), and dinner (6 pm - 10 pm). Prices vary depending on the meal.
  • The Green Cafe:

    Serves light snacks, pastries, and coffee. Open from 8 am to 10 pm.
  • Daily Breakfast Buffet:

    A wide variety of options, including continental and Asian dishes. Included in the room rate.

Signature dishes include the restaurant's famous Pad Thai and the cafe's delightful afternoon tea.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Whether you prefer a private transfer or public transport, we've got you covered. Consider these options for your

hotel transfer

, including

transfer from airport to hotel

and

hotel to airport transfer

.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30 minutes.
  • Airport Shuttle Bus:

    A cost-effective option, stopping at various hotels. The journey takes approximately 45 minutes.
  • Hotel Airport Shuttle:

    Palm Green Hotel offers a complimentary airport shuttle service. Bookings must be made at least 24 hours in advance.

Nearby MRT Station & Bus Stops Nearby

Palm Green Hotel enjoys excellent public transport links, making it easy to explore the city. With a nearby

MRT nearby

and convenient

bus stops nearby

, getting around is simple and efficient. Find your way easily with our guide to

nearby MRT station

and

station bus near me

.

  • MRT Station:

    The nearest MRT station is City Central Station, approximately a 10-minute walk from the hotel.
  • Bus Stop:

    Several bus stops are located within a 5-minute walk of the hotel. Buses run frequently throughout the day.

Payment for public transport can be made using an EZ-Link card, readily available at convenience stores and MRT stations.

Nearby Attractions / Landmarks for Family / Kid Friendly Near Palm Green Hotel

Discover a wealth of exciting

nearby attractions

and

nearby activities

perfect for families. Explore

nearby sightseeing places

and

things to see nearby

, creating unforgettable memories with your loved ones. From stunning beaches to captivating landmarks, there's something for everyone to enjoy.

  • City Central Park:

    A beautiful park with playgrounds, picnic areas, and walking trails. Free entry. 15-minute walk from the hotel.
  • National Museum:

    Explore the country's rich history and culture. Entry fee: £10 per adult, £5 per child. 20-minute taxi ride from the hotel.
  • Oceanarium:

    Discover a fascinating underwater world. Entry fee: £15 per adult, £8 per child. 30-minute bus ride from the hotel.
  • Waterpark:

    Enjoy thrilling water slides and attractions. Entry fee: £20 per adult, £15 per child. 15-minute taxi ride from the hotel.
  • Children's Discovery Centre:

    Interactive exhibits perfect for young children. Entry fee: £8 per child. 10-minute walk from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations near Palm Green Hotel

Looking for alternative accommodation options? Whether you're seeking

cheap hotels nearby

,

affordable hotels nearby

, or luxury stays, we've got you covered. Explore our selection of

best hotel nearby

options, including

3 star hotel nearby

,

4 star hotel near me

, and

five star hotels near me

.

  • Luxury Accommodations:

    The Grand Majestic Hotel, The Royal Palm Resort, The Emerald Suites
  • 4 Star Hotels:

    The City View Hotel, The Harbourside Inn, The Parklane Hotel
  • 3 Star Hotels:

    The Central Inn, The City Lodge, The Comfort Stay

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its exceptional service, convenient location, and wide range of amenities, Palm Green Hotel is the perfect choice for your next getaway. To make your trip even more convenient, book your stay through Traveloka. With Traveloka, you can easily find and

book cheap hotels

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cheap hotels nearby

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All facilities in Palm Green Hotel

Swimming Pool Palm Green Hotel
Swimming Pool
Fitness Center Palm Green Hotel
Fitness Center
Common Space Palm Green Hotel
Common Space
Lobby Palm Green Hotel
Lobby
Exterior Palm Green Hotel
Exterior

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Beach shuttle
  • Bicycle rental
  • Bicycle storage
  • Car rental
  • Limited parking
  • Secure parking

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • Limited hours room service
  • Tours

General

  • AC
  • Banquet
  • Clothes dryer
  • Family room
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Late check-out
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)
  • Cruise shuttle (surcharge)
  • Ferry terminal shuttle
  • Ferry terminal shuttle (surcharge)
  • Airport transfer

Things to Do

  • Outdoor facilities
  • Outdoor pool
  • Pool sun loungers
  • Sun loungers

In-room Facilities

  • Desk
  • In-room safe
  • Shower

Food and Drinks

  • A la carte breakfast
  • Breakfast (surcharge)

Accessibilty

  • Disabled access friendly
  • In-room accessibility

Connectivity

  • Free WiFi

Nearby Facilities

  • Laundry

Sports and Recreations

  • Surfing

Accommodation Policy & General Information in Palm Green Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:59
Check-out:
11:00 - 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





General Information

Popular Facilities
AC, Restaurant, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 23:59 - to 11:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palm Green Hotel
10
Number of floors in Palm Green Hotel
1
Another facilities in Palm Green Hotel
Airport transfer, Area shuttle, Area shuttle with surcharge, Beach shuttle, Bicycle rental

Frequently asked question in Palm Green Hotel

Is Palm Green Hotel parking free for hotel guests, and do you offer valet parking services?
Parking at Palm Green Hotel is complimentary for our guests. We don't currently offer valet parking services, but ample hotel parking is available. Please let us know if you have any further questions regarding parking or other aspects of your stay.
Does Palm Green Hotel offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those regarding smoking. To find out whether Palm Green Hotel offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Palm Green Hotel offer free hotel Wi-Fi for guests during their stay?
Yes, Palm Green Hotel provides complimentary hotel wifi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues connecting to the hotel wifi, please don't hesitate to contact reception for assistance.
Where is the nearest MRT station or bus stops nearby Palm Green Hotel? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops are within a short walk of Palm Green Hotel; precise locations are best checked using a map app like Google Maps for the most up-to-date information on nearby mrt station and bus station near me. For visitor attractions near me, you'll find several things to do nearby, depending on your interests. Checking online reviews and local guides will help you discover the best options.
Is Palm Green Hotel a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Palm Green Hotel is pet-friendly, I recommend checking their official website or contacting them directly by phone. Many hotels advertise their pet-friendly or animal-friendly hotels status clearly on their booking pages or in their FAQs.
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More Reviews from Other Guests in Palm Green Hotel

7.9
Pleasant
From 60 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.5

Location

7.7

Service and Facilites

7.8

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Traveler Reviews Palm Green Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
Tri I. L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 172 week(s) ago
The hotel is clean, the service is friendly and pleasant. Even though I happened to meet someone who had trouble ordering it, luckily I went through a very safe application. The air conditioner is cold, the atmosphere is very natural, it's really fun, the outdoor bathroom is like that, in the afternoon, at night, it's a little bit, because the trees are big and shady, exactly. If I have holiday sustenance to Lombok, I want to come here again. Thank you, everyone is very happy to stay in the garden view room and the breakfast is delicious, how come the portions are quite big, even though breakfast is for Caucasians, hehe, don't look for rice, because there isn't any. Anyway, thanks a lot for everything. Greetings to the dogs there, Thomas and Eli.
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1 people find it helpful
Juwita Anggraini
icon-origin-TRAVELOKA
9.7
/10
Reviewed 175 week(s) ago
Menyesal menginap di sini cuma 1 malam. Tempatnya tenang, bersih, desainnya bagus, konsepnya menyenangkan, asri, sejuk, lokasinya tidak terlalu jauh dari Pantai Kuta (naik motor), kamar luas, kamar mandi semi outdoor, kamar dilengkapi dengan Ac, banyak colokan listrik, rak baju, safety box, meja kursi santai di teras kamar. Free kopi dan teh di resepsionis, stafnya sangat ramah dan helpful, menyenangkan. Tidak disediakan sabun, shampo, pasta & sikat gigi (hanya disediakan handuk). Tidak disediakan hanger pakaian. Tidak ada selimut (sebaiknya dilengkapi dengan selimut, karena kalo malam hari dingin). Keset dan sandal hotel tidak disediakan. Ada beberapa anjing yang berkeliaran, tapi tidak mengganggu. Tidak ada tv (tapi tidak masalah). Tulisan nama hotel di tepi jalan tidak terlalu jelas. Jalan masuk ke hotel cukup curam, tapi mobil dan motor bisa masuk. Next kalo ke Kuta, pasti akan kembali ke sini lagi.
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+5
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IKE R. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 182 week(s) ago
For this inn, it's really worth it. Affordable prices, maximum service. All the staff are friendly, the rooms are also good. The bathroom is very unique, semi-outdoor.
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IKE R. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 182 week(s) ago
The hotel that was originally booked was only for one day, but it continued to be 4 days. The definition of a cheap hotel with great facilities. Mrs. Memi, the owner of the hotel, is very kind. You can also rent a motorbike here. Plus the kitchen can be used to cook, so you can save a little on food costs.
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Rabiah R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 183 week(s) ago
Very happy and the staff is very friendly.
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Andian S. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 186 week(s) ago
The place is comfortable and quiet for those who don't really like being crowded/noisy. The breakfast is delicious 👍 the staff is also very friendly. So far, very satisfying. Thanks for the staff. May you always be blessed.
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1 people find it helpful
Nita p. F.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 186 week(s) ago
Kamar bagus tapi kurang terawat, fasilitas tidak bisa di gunakan semua. Kamar mandi, kolam renang, air kecil
1 people find it helpful
Velis
icon-origin-TRAVELOKA
9.0
/10
Reviewed 187 week(s) ago
Nice rooms, good service, the atmosphere is also good. However, access to the hotel has a steep descent. The flat sedan car is difficult to climb out of the hotel because it is stuck. Hopefully it can be fixed, other than that it's good.
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2 people find it helpful
Arini
icon-origin-TRAVELOKA
8.5
/10
Reviewed 187 week(s) ago
The hotel is comfortable, good for families because the rooms are rather spacious.
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Aryandi P.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 190 week(s) ago
The room I ordered was new, there was no television, mirror, no facilities, only a mattress and air conditioning.
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4 people find it helpful
Hery Agustiadi
icon-origin-TRAVELOKA
9.7
/10
Reviewed 196 week(s) ago
The hotel is very good, feels like our own home, clean, the service is good, the interior is nice, unique, the waiters are friendly, hospitality is very good. Our suggestion is to improve the wifi signal again, if possible put a mirror in the bedroom too, replace the bath shower with a bigger one. But overall, palm green hotel is very comfortable for holidays. The atmosphere is very calm, very suitable for resting
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1 people find it helpful
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Pande N. S. S.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 196 week(s) ago
The place is comfortable near everywhere. Decent food at the right price. However, sleeping is not comfortable because the blankets are thin and only use sheets, plus there are mice on the ceiling and make the lights turn off. The warm water doesn't turn on.
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5 people find it helpful
Accommodation's Reply
30 Mar 2022
Greetings from Palm Green Hotel! Dear PakPande, Thank you very much for your visit for a few days in Kuta Lombok. We have read some of your experiences at the Palm Green Hotel. We have followed up. . We have repaired and upgraded some, we have reinstalled the water and hot water pressure and the hot water is functioning normally. Thank you for your input. We hope that you can visit Kuta and stay again at the Palm Green Hotel. Yours sincerely, Gege Owner Representative
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Eko W. M. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 196 week(s) ago
Starting from a location far from the highway, giving rise to a very calm and comfortable atmosphere. The cleanliness of the room is well maintained, as well as the bathroom, for hot and cold water it is also very pleasant. We really felt pampered while there. The services provided are also friendly and informative, security is also guaranteed, and don't forget to have a good breakfast in the morning with quite a lot of choices. Thank you to Mr. Gege as the owner, it was a pleasure to visit Palm Green.
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Accommodation's Reply
30 Mar 2022
Greetings from Palm Green Hotel! Good afternoon Mr Eko, Thank you very much for taking the time to write feedback during your stay with us at the Palm Green Hotel. We really appreciate it. We have read some of your experiences at the Palm Green Hotel. We have followed up. We promise to continue to maintain our reputation and maintain the comfort level of our guests during their stay with us. Thank you for your input. We hope that you can visit Kuta and stay again at the Palm Green Hotel. Yours sincerely, Gege Owner Representative
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Lalu M. A.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 196 week(s) ago
Spacious, comfortable, similar to a bungalow style, but the shower isn't steady, maybe it's still just under construction. But unfortunately the receptionist is hard to find.
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Accommodation's Reply
30 Mar 2022
Greetings from Palm Green Hotel! Dear Mr. Then, Thank you very much for taking the time to write feedback during your stay with us at the Palm Green Hotel. We really appreciate it. We have read some of your experiences at the Palm Green Hotel. We have followed up. . We have repaired and upgraded some, we have reinstalled the water and hot water pressure and the hot water is functioning normally. Thank you for your input. We hope that you can visit Kuta and stay again at the Palm Green Hotel. Yours sincerely, Gege Owner Representative
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Ani
icon-origin-TRAVELOKA
9.7
/10
Reviewed 198 week(s) ago
They have a big room, clean room, nice view. All staff very helpful. Glad to be back when I go there again. Thanks palm green.
1 people find it helpful
Accommodation's Reply
23 Feb 2022
Dear Mbak Husriani, Greetings from Kuta Lombok! Thank you very much for choosing Palm Green Hotel during you stay in Kuta Lombok. We are happy knowing that you enjoyed your stay with us. Promise you that we will keep a high and good service to all of our guests. You are right that the room and all part of the property is well maintain and clean. This is to assure that yo will be enjoying to stay with us. Once again, thank you very much for a great feedback to us and still await to your next vacation in Kuta Lombok. Best regard, Gege Witak
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Gandi H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 199 week(s) ago
Sungguh sangat nyaman, penyambutan yang ramah serasa hotel milik sendiri, yang pasti saya akan balik lagi kemari, hotel sangat asri recommended buat yang ingin ke Lombok.
2 people find it helpful
Accommodation's Reply
23 Feb 2022
Greetings from Palm Green Hotel ! Dear Pak Gandi, From all staf and Management of Palm Green Hotel, we would like to thank you for your great feedback to us during your recent stay in Kuta Lombok It is a pleasure to have you during your holiday in Lombok. Please tell your friends and family about Palm Green Hotel and its surroundings. Once again, we thank you and do really appreciate of your stay with us. Hope someday you will come back to Kuta Lombok and stay with us. Best regard, Gege Witak Owner Rep
Natalia Ira Novita
icon-origin-TRAVELOKA
5.1
/10
Reviewed 206 week(s) ago
When the AC was not cold, we were moved rooms, the bathroom had cobwebs, the staff was not friendly, the lights went out, there were no emergency lamps, the water died at midnight when I went to the bathroom, very unsatisfactory, try to be cleaner, friendlier in the future, and responsible, thank you so much.
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5 people find it helpful
yantinja
icon-origin-TRAVELOKA
5.8
/10
Reviewed 210 week(s) ago
I was 1 day late and arrived at the hotel the room I booked had been given to someone else what made me angry was that one of the employees who insisted on blaming me said the point was because I didn't confirm that the room was given to someone else, which I was disappointed, though I was still able to control emotional, finally broke because of it, but then I was changed to another room, yes I wanted even though the family didn't want to because I wanted to move hotels, all hotels couldn't be full, the second day finally met with gentlemen, it seems the owner apologized and the service was good, and last night in Lombok I was moved to a better room than the one I booked earlier, hopefully this kind of incident doesn't happen again in the future and the service is getting better.
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3 people find it helpful
Accommodation's Reply
30 Nov 2021
Greetings from Kuta Lombok, Mrs. Suyanti! We apologize in advance for the incident described above. There was a misunderstanding with our staff, because your mother did not come and there was no information so our staff thought you would not show, therefore we sold the room to another guest. Our mistake was that we didn't realize that the mother had paid in full at our place. Hopefully this will be a lesson for us. Luckily we were able to find a way out so that we could place your mother in another property. And the next night we upgraded our mother's room to a better room type. We hope that we can improve our performance and services in the future. We look forward to your arrival for a vacation to Kuta, Lombok on another occasion. Best regards, Gege Witak Owner Representative
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Jessica L.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.8
/10
Reviewed 317 week(s) ago
clean room, great location and service
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ni luh a. r.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 361 week(s) ago
The room I stayed in was not on the order of the application.
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Number of reviews per page
20
40

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Exterior 4 Palm Green Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.9
Pleasant
From 60 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.5

Location

7.7

Service and Facilites

7.8

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Palm Green Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
Tri I. L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 172 week(s) ago
The hotel is clean, the service is friendly and pleasant. Even though I happened to meet someone who had trouble ordering it, luckily I went through a very safe application. The air conditioner is cold, the atmosphere is very natural, it's really fun, the outdoor bathroom is like that, in the afternoon, at night, it's a little bit, because the trees are big and shady, exactly. If I have holiday sustenance to Lombok, I want to come here again. Thank you, everyone is very happy to stay in the garden view room and the breakfast is delicious, how come the portions are quite big, even though breakfast is for Caucasians, hehe, don't look for rice, because there isn't any. Anyway, thanks a lot for everything. Greetings to the dogs there, Thomas and Eli.
Read More
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1 people find it helpful
Juwita Anggraini
icon-origin-TRAVELOKA
9.7
/10
Reviewed 175 week(s) ago
Menyesal menginap di sini cuma 1 malam. Tempatnya tenang, bersih, desainnya bagus, konsepnya menyenangkan, asri, sejuk, lokasinya tidak terlalu jauh dari Pantai Kuta (naik motor), kamar luas, kamar mandi semi outdoor, kamar dilengkapi dengan Ac, banyak colokan listrik, rak baju, safety box, meja kursi santai di teras kamar. Free kopi dan teh di resepsionis, stafnya sangat ramah dan helpful, menyenangkan. Tidak disediakan sabun, shampo, pasta & sikat gigi (hanya disediakan handuk). Tidak disediakan hanger pakaian. Tidak ada selimut (sebaiknya dilengkapi dengan selimut, karena kalo malam hari dingin). Keset dan sandal hotel tidak disediakan. Ada beberapa anjing yang berkeliaran, tapi tidak mengganggu. Tidak ada tv (tapi tidak masalah). Tulisan nama hotel di tepi jalan tidak terlalu jelas. Jalan masuk ke hotel cukup curam, tapi mobil dan motor bisa masuk. Next kalo ke Kuta, pasti akan kembali ke sini lagi.
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+5
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IKE R. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 182 week(s) ago
For this inn, it's really worth it. Affordable prices, maximum service. All the staff are friendly, the rooms are also good. The bathroom is very unique, semi-outdoor.
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IKE R. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 182 week(s) ago
The hotel that was originally booked was only for one day, but it continued to be 4 days. The definition of a cheap hotel with great facilities. Mrs. Memi, the owner of the hotel, is very kind. You can also rent a motorbike here. Plus the kitchen can be used to cook, so you can save a little on food costs.
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Rabiah R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 183 week(s) ago
Very happy and the staff is very friendly.
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Andian S. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 186 week(s) ago
The place is comfortable and quiet for those who don't really like being crowded/noisy. The breakfast is delicious 👍 the staff is also very friendly. So far, very satisfying. Thanks for the staff. May you always be blessed.
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1 people find it helpful
Nita p. F.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 186 week(s) ago
Kamar bagus tapi kurang terawat, fasilitas tidak bisa di gunakan semua. Kamar mandi, kolam renang, air kecil
1 people find it helpful
Velis
icon-origin-TRAVELOKA
9.0
/10
Reviewed 187 week(s) ago
Nice rooms, good service, the atmosphere is also good. However, access to the hotel has a steep descent. The flat sedan car is difficult to climb out of the hotel because it is stuck. Hopefully it can be fixed, other than that it's good.
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2 people find it helpful
Arini
icon-origin-TRAVELOKA
8.5
/10
Reviewed 187 week(s) ago
The hotel is comfortable, good for families because the rooms are rather spacious.
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Aryandi P.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 190 week(s) ago
The room I ordered was new, there was no television, mirror, no facilities, only a mattress and air conditioning.
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4 people find it helpful
Hery Agustiadi
icon-origin-TRAVELOKA
9.7
/10
Reviewed 196 week(s) ago
The hotel is very good, feels like our own home, clean, the service is good, the interior is nice, unique, the waiters are friendly, hospitality is very good. Our suggestion is to improve the wifi signal again, if possible put a mirror in the bedroom too, replace the bath shower with a bigger one. But overall, palm green hotel is very comfortable for holidays. The atmosphere is very calm, very suitable for resting
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1 people find it helpful
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Pande N. S. S.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 196 week(s) ago
The place is comfortable near everywhere. Decent food at the right price. However, sleeping is not comfortable because the blankets are thin and only use sheets, plus there are mice on the ceiling and make the lights turn off. The warm water doesn't turn on.
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5 people find it helpful
Accommodation's Reply
30 Mar 2022
Greetings from Palm Green Hotel! Dear PakPande, Thank you very much for your visit for a few days in Kuta Lombok. We have read some of your experiences at the Palm Green Hotel. We have followed up. . We have repaired and upgraded some, we have reinstalled the water and hot water pressure and the hot water is functioning normally. Thank you for your input. We hope that you can visit Kuta and stay again at the Palm Green Hotel. Yours sincerely, Gege Owner Representative
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Eko W. M. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 196 week(s) ago
Starting from a location far from the highway, giving rise to a very calm and comfortable atmosphere. The cleanliness of the room is well maintained, as well as the bathroom, for hot and cold water it is also very pleasant. We really felt pampered while there. The services provided are also friendly and informative, security is also guaranteed, and don't forget to have a good breakfast in the morning with quite a lot of choices. Thank you to Mr. Gege as the owner, it was a pleasure to visit Palm Green.
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Accommodation's Reply
30 Mar 2022
Greetings from Palm Green Hotel! Good afternoon Mr Eko, Thank you very much for taking the time to write feedback during your stay with us at the Palm Green Hotel. We really appreciate it. We have read some of your experiences at the Palm Green Hotel. We have followed up. We promise to continue to maintain our reputation and maintain the comfort level of our guests during their stay with us. Thank you for your input. We hope that you can visit Kuta and stay again at the Palm Green Hotel. Yours sincerely, Gege Owner Representative
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Lalu M. A.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 196 week(s) ago
Spacious, comfortable, similar to a bungalow style, but the shower isn't steady, maybe it's still just under construction. But unfortunately the receptionist is hard to find.
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Accommodation's Reply
30 Mar 2022
Greetings from Palm Green Hotel! Dear Mr. Then, Thank you very much for taking the time to write feedback during your stay with us at the Palm Green Hotel. We really appreciate it. We have read some of your experiences at the Palm Green Hotel. We have followed up. . We have repaired and upgraded some, we have reinstalled the water and hot water pressure and the hot water is functioning normally. Thank you for your input. We hope that you can visit Kuta and stay again at the Palm Green Hotel. Yours sincerely, Gege Owner Representative
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Ani
icon-origin-TRAVELOKA
9.7
/10
Reviewed 198 week(s) ago
They have a big room, clean room, nice view. All staff very helpful. Glad to be back when I go there again. Thanks palm green.
1 people find it helpful
Accommodation's Reply
23 Feb 2022
Dear Mbak Husriani, Greetings from Kuta Lombok! Thank you very much for choosing Palm Green Hotel during you stay in Kuta Lombok. We are happy knowing that you enjoyed your stay with us. Promise you that we will keep a high and good service to all of our guests. You are right that the room and all part of the property is well maintain and clean. This is to assure that yo will be enjoying to stay with us. Once again, thank you very much for a great feedback to us and still await to your next vacation in Kuta Lombok. Best regard, Gege Witak
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Gandi H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 199 week(s) ago
Sungguh sangat nyaman, penyambutan yang ramah serasa hotel milik sendiri, yang pasti saya akan balik lagi kemari, hotel sangat asri recommended buat yang ingin ke Lombok.
2 people find it helpful
Accommodation's Reply
23 Feb 2022
Greetings from Palm Green Hotel ! Dear Pak Gandi, From all staf and Management of Palm Green Hotel, we would like to thank you for your great feedback to us during your recent stay in Kuta Lombok It is a pleasure to have you during your holiday in Lombok. Please tell your friends and family about Palm Green Hotel and its surroundings. Once again, we thank you and do really appreciate of your stay with us. Hope someday you will come back to Kuta Lombok and stay with us. Best regard, Gege Witak Owner Rep
Natalia Ira Novita
icon-origin-TRAVELOKA
5.1
/10
Reviewed 206 week(s) ago
When the AC was not cold, we were moved rooms, the bathroom had cobwebs, the staff was not friendly, the lights went out, there were no emergency lamps, the water died at midnight when I went to the bathroom, very unsatisfactory, try to be cleaner, friendlier in the future, and responsible, thank you so much.
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5 people find it helpful
yantinja
icon-origin-TRAVELOKA
5.8
/10
Reviewed 210 week(s) ago
I was 1 day late and arrived at the hotel the room I booked had been given to someone else what made me angry was that one of the employees who insisted on blaming me said the point was because I didn't confirm that the room was given to someone else, which I was disappointed, though I was still able to control emotional, finally broke because of it, but then I was changed to another room, yes I wanted even though the family didn't want to because I wanted to move hotels, all hotels couldn't be full, the second day finally met with gentlemen, it seems the owner apologized and the service was good, and last night in Lombok I was moved to a better room than the one I booked earlier, hopefully this kind of incident doesn't happen again in the future and the service is getting better.
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Accommodation's Reply
30 Nov 2021
Greetings from Kuta Lombok, Mrs. Suyanti! We apologize in advance for the incident described above. There was a misunderstanding with our staff, because your mother did not come and there was no information so our staff thought you would not show, therefore we sold the room to another guest. Our mistake was that we didn't realize that the mother had paid in full at our place. Hopefully this will be a lesson for us. Luckily we were able to find a way out so that we could place your mother in another property. And the next night we upgraded our mother's room to a better room type. We hope that we can improve our performance and services in the future. We look forward to your arrival for a vacation to Kuta, Lombok on another occasion. Best regards, Gege Witak Owner Representative
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Jessica L.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.8
/10
Reviewed 317 week(s) ago
clean room, great location and service
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ni luh a. r.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 361 week(s) ago
The room I stayed in was not on the order of the application.
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