POP! Hotel Kelapa Gading

Hotels
Preferred Partner
8.3
/10
Very Good
10,616 reviews

What Guests Say About Their Stay

Surroundings (249)
Staff Friendliness (249)
Accessibility (233)
Bedroom (208)
ANDY
9.4
/ 10
I've stayed here several times, and it's truly a great hotel. It's close to malls and culinary centers. It's perfect for families, business travelers, and solo travelers.
A***n
9.4
/ 10
Our stay at POP Kelapa Gading on July 26-27, 2025, was very comfortable. The rooms were simple but clean, and the security was quick to greet guests and take online food orders. The strategic location makes it perfect for a short stay with excellent service!
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W***u
9.1
/ 10
Friendly hotel staff, favorite location, supportive atmosphere, great city view.
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Chong S. Y.
9.7
/ 10
The staff truly made this stay! From the warm welcome at reception to the helpful housekeeping crew, everyone went above and beyond. They answered all my questions with a smile and offered local recommendations that made my trip even better.
Ina S.
8.5
/ 10
Lokasinya strategis dekat dengan mal, kamarnya bersih, kamar mandi bersih, staff-nya helpful dan ramah.
In the Area
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Sentra Kelapa Gading,Jl. Bulevard Raya Blok M Sentra Kelapa Gading, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named POP! Hotel Kelapa Gading Jakarta POP! Hotel Kelapa Gading is located in area / city East Kelapa Gading. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around POP! Hotel Kelapa Gading

Sentra Kelapa Gading,Jl. Bulevard Raya Blok M Sentra Kelapa Gading, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240
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POP! Hotel Kelapa Gading Room Rates per Night

POP! Hotel Kelapa Gading room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best POP! Hotel Kelapa Gading hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

POP! Hotel Kelapa Gading Location & Address

POP! Hotel Kelapa Gading is located at Sentra Kelapa Gading,Jl. Bulevard Raya Blok M Sentra Kelapa Gading, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240. It's situated in the Kelapa Gading area of Jakarta Utara, known for its shopping malls and diverse culinary scene. The hotel is approximately 15 km from the city center.

How to go to POP! Hotel Kelapa Gading from Airport

Arriving at Soekarno-Hatta International Airport (CGK) and wondering about the best way to get to POP! Hotel Kelapa Gading? Several options are available, each with its own advantages. Consider your budget, time constraints, and desired level of comfort when choosing your hotel transfer.

  • Taxi (most direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. Expect a journey of around 45 minutes to an hour, depending on traffic.
  • Ride Hailing (convenient):

    Ride hailing services like Traveloka offer a convenient and often more affordable alternative to traditional taxis. Simply book a ride through the app upon arrival.
  • Airport Bus (most affordable):

    DAMRI buses operate from the airport to various points in Jakarta, including areas near Kelapa Gading. You'll need to check the specific route and may require a short taxi or ride hailing trip from the bus stop to the hotel.

Tips:

For the most convenient route, consider pre-booking a ride hailing service through Traveloka. This ensures a fixed price and avoids potential haggling with taxi drivers. Alternatively, a taxi is readily available at the airport and offers a direct transfer.

POP! Hotel Kelapa Gading Reviews & Summary

Want to know all about POP! Hotel Kelapa Gading before you book? Hotel reviews offer valuable insights into the guest experience, helping you make an informed decision. This hotel is known for its clean, modern rooms and convenient location in Kelapa Gading.

Guests consistently praise the friendly and helpful staff, as well as the hotel's proximity to shopping malls and restaurants. The comfortable beds and efficient air conditioning are also frequently mentioned as highlights. A standout feature is the hotel's commitment to providing a budget-friendly stay without compromising on quality.

Here's what one satisfied guest had to say: "Great value for money! The room was clean and comfortable, and the staff were incredibly helpful. The location was perfect for exploring Kelapa Gading. I would definitely stay here again."

POP! Hotel Kelapa Gading Room Types Available

Choosing the right hotel room type can significantly enhance your stay. POP! Hotel Kelapa Gading offers a variety of categories of hotel rooms to suit different needs and budgets. Understanding the different hotel bedroom types available will help you select the perfect option for your trip.

  • Standard Room:

    This is the hotel's most basic room type, offering comfortable accommodation for solo travellers or couples. Non-smoking rooms are available.
  • Superior Room:

    Slightly larger than the Standard Room, the Superior Room offers extra space and amenities. Non-smoking rooms are available.
  • Family Room:

    Designed for families, this room type features more space and may include additional beds or a sofa bed. Non-smoking rooms are available.

Please note that POP! Hotel Kelapa Gading is not a pet-friendly hotel.

Hotel Facilities in POP! Hotel Kelapa Gading

Hotel amenities can make all the difference in ensuring a comfortable and enjoyable stay. POP! Hotel Kelapa Gading offers a range of hotel facilities designed to cater to the needs of its guests. From essential services to leisure options, the hotel strives to provide a convenient and relaxing experience.

  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.
  • 24-Hour Front Desk:

    The front desk is staffed around the clock to assist with any inquiries or requests.
  • Meeting Room:

    A meeting room is available for business travellers.
  • On-site Parking:

    Convenient parking is available for guests.

Hotel Buffet or Restaurant/Cafe in POP! Hotel Kelapa Gading

Enjoying a delicious meal without leaving the hotel is a definite perk. While POP! Hotel Kelapa Gading may not have a full-service hotel restaurant, it does offer convenient dining options. Whether you're looking for a quick breakfast or a satisfying dinner, you'll find something to suit your taste.

  • Breakfast Area:

    A simple breakfast is served in the hotel's designated breakfast area.
  • Vending Machines:

    Vending machines are available with snacks and drinks.

For more extensive dining options, numerous cafes and restaurants are located within walking distance of the hotel in the Kelapa Gading area.

POP! Hotel Kelapa Gading Airport pickups and How to Book

Arranging a seamless hotel to airport transfer can save you time and stress. While POP! Hotel Kelapa Gading doesn't directly offer hotels with airport shuttle service, booking a ride hailing service through Traveloka is a convenient alternative. This allows you to schedule your pick-up in advance and enjoy a hassle-free journey to the airport.

To book your stay at POP! Hotel Kelapa Gading, simply visit Traveloka, search for the hotel, select your desired dates and room type, and follow the booking instructions. You can also add airport transfer services during the booking process.

Nearby MRT Station & Bus Stops

Navigating Jakarta using public transport is a great way to experience the city like a local. Knowing the nearby MRT station and bus stops nearby makes it easy to explore the area around POP! Hotel Kelapa Gading. Several options are available within a reasonable distance.

  • Nearest Bus Stop:

    Several TransJakarta bus stops are located along Jalan Boulevard Raya, the main road in Kelapa Gading, within walking distance of the hotel.
  • Nearest MRT Station:

    The nearest MRT station is likely to be a considerable distance away, requiring a connecting bus or ride hailing trip. Check the latest MRT map for the most up-to-date information.

For TransJakarta buses, you'll need a JakLingko card, which can be purchased and topped up at designated vending machines and convenience stores. Ride hailing services offer a convenient alternative for reaching MRT stations or other destinations.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Jakarta Utara offers a variety of nearby places to go that are perfect for kids and adults alike. From theme parks to cultural attractions, there's plenty of stuff to see nearby.

  • Dunia Fantasi (Dufan) (approx. 10 km):

    A popular theme park with thrilling rides and attractions. Entry price: Approximately SGD 25-35 per person.
  • Sea World Ancol (approx. 10 km):

    Explore the underwater world at this large aquarium. Entry price: Approximately SGD 15-25 per person.
  • Waterbom Jakarta (approx. 12 km):

    A fun-filled water park with slides and pools. Entry price: Approximately SGD 20-30 per person.
  • Jakarta History Museum (approx. 15 km):

    Learn about the history of Jakarta in this fascinating museum. Entry price: Approximately SGD 3 per person.
  • Taman Mini Indonesia Indah (approx. 20 km):

    A cultural park showcasing the diversity of Indonesia. Entry price: Approximately SGD 5 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near POP! Hotel Kelapa Gading (Jakarta Utara)

Discovering the local food scene is an essential part of any travel experience. Near POP! Hotel Kelapa Gading, you'll find a wide array of nearby dining options, from trendy cafes to authentic local restaurants. Whether you're craving a caffeine fix or a traditional Indonesian meal, there's something for everyone.

Cafes/Restaurants:

  • Starbucks:

    A familiar favourite for coffee and light snacks.
  • Pizza Hut:

    Enjoy classic pizzas and pasta dishes.
  • HokBen:

    A popular Japanese fast-food chain.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, often served with egg and chicken.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Soto Ayam:

    Chicken soup with noodles and vegetables.
  • Ketoprak:

    Tofu, vegetables, and rice noodles in peanut sauce.

Shopping places near POP! Hotel Kelapa Gading (Jakarta Utara)

Indulge in some retail therapy at the various shops near me in Jakarta Utara. Whether you're looking for high-end brands or local souvenirs, you'll find plenty of nearby shopping options. From sprawling malls to bustling markets, there's something for every shopper.

  • Kelapa Gading Mall:

    A large shopping mall with a wide variety of stores and restaurants.
  • Mall Artha Gading:

    Another popular mall in Kelapa Gading, offering a mix of international and local brands.
  • ITC Cempaka Mas:

    A wholesale shopping center with affordable clothing and accessories.

Other Places to Stay Near POP! Hotel Kelapa Gading

If POP! Hotel Kelapa Gading is fully booked or you're looking for alternative accommodations, several other hotels are available in the area. From luxury hotels to budget-friendly options, you'll find something to suit your needs. Consider these best hotel nearby options when planning your trip.

Luxury/5–6 Star Hotels Nearby:

  • Hotel Indonesia Kempinski Jakarta:

    A luxurious hotel in the heart of Jakarta.
  • The Ritz-Carlton Jakarta, Mega Kuningan:

    An elegant hotel with exceptional service.
  • Grand Hyatt Jakarta:

    A sophisticated hotel with a range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Holiday Inn Express Jakarta International Expo:

    A modern hotel with comfortable rooms.
  • Best Western Plus Kemayoran Hotel:

    A convenient hotel near the Jakarta International Expo.
  • Mercure Jakarta Cikini:

    A stylish hotel in the Cikini area.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Amaris Hotel Kelapa Gading:

    A budget-friendly hotel with essential amenities.
  • favehotel Kelapa Gading:

    A colourful and modern hotel.
  • Ibis Styles Jakarta Sunter:

    A comfortable and affordable hotel.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Jakarta Utara is essential for a comfortable and enjoyable experience. POP! Hotel Kelapa Gading offers a convenient location, comfortable rooms, and budget-friendly rates, making it an excellent choice for travellers. Check hotel availability and make your hotel reservations in advance to secure the best deals.

Ready to book your stay? Don't miss out on exclusive deals and promotions. Visit Traveloka today to find the best prices and secure your room booking at POP! Hotel Kelapa Gading. Start planning your Jakarta adventure now!

Explore more options and book cheap hotels in Indonesia or discover cheap hotels nearby on Traveloka.

All facilities in POP! Hotel Kelapa Gading

Fitness Center POP! Hotel Kelapa Gading
Fitness Center
Functional Hall POP! Hotel Kelapa Gading
Functional Hall
Common Space POP! Hotel Kelapa Gading
Common Space
Lobby POP! Hotel Kelapa Gading
Lobby
Accommodation Services POP! Hotel Kelapa Gading
Accommodation Services

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Bellhop
  • 24-hour security
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Elevator
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Non-smoking room

Business Facilities

  • Meeting facilities
  • Projector

Connectivity

  • Free WiFi

Accommodation Policy & General Information in POP! Hotel Kelapa Gading

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

In applying the government's rules about practicing health protocol to prevent the spread of Covid-19. We are now closing all the hotel public facilities, such as; gym, swimming pool, spa, meeting room, and other facilities until further notice. Sorry for the inconvenience.

Additional Policy

In applying the government's rules about practicing health protocol to prevent the spread of Covid-19. We are now closing all the hotel public facilities, such as; gym, swimming pool, spa, meeting room, and other facilities until further notice. Sorry for the inconvenience.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at POP! Hotel Kelapa Gading
266
Number of floors in POP! Hotel Kelapa Gading
14
Another facilities in POP! Hotel Kelapa Gading
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in POP! Hotel Kelapa Gading

What are available facilities at POP! Hotel Kelapa Gading ?
There are top facilites at POP! Hotel Kelapa Gading such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at POP! Hotel Kelapa Gading ?
The standard check-in time at POP! Hotel Kelapa Gading is starting from From 14:00 while the latest check-out time is at Before 12:00
Does POP! Hotel Kelapa Gading provide breakfast?
Yes, POP! Hotel Kelapa Gading provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of POP! Hotel Kelapa Gading
POP! Hotel Kelapa Gading has a 2.0-star rating.
How many floors does POP! Hotel Kelapa Gading have?
POP! Hotel Kelapa Gading has 14.
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More Reviews from Other Guests in POP! Hotel Kelapa Gading

Overall Ratings & Reviews POP! Hotel Kelapa Gading

Traveloka (10,562)
Other sources (54)
8.4
Very Good
From 10,562 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

7.7

Location

8.8

Service and Facilites

8.3

People often mention about POP! Hotel Kelapa Gading
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Staff Friendliness (152)
Surroundings (139)
Bedroom (139)
Ambiance (137)
Accessibility (125)
Bathroom (115)
Hotel Area (115)
Check-in/out Time (89)
Room Space (88)
Wifi (86)
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Traveler Reviews POP! Hotel Kelapa Gading

Number of reviews per page
20
40
Customer reviews
C***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Good hotel with connecting access to Mal Kelapa Gading
1 people find it helpful
ANDY
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
I've stayed here several times, and it's truly a great hotel. It's close to malls and culinary centers. It's perfect for families, business travelers, and solo travelers.
Find this review helpful?
Isco M.
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 2 week(s) ago
The drain was clogged and the towels were covered in blood and very dirty.
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1 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading and we are appreciated for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that it will always be our commitment to keep on improving our services and facility in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you your next visit. Warmest regards, Francisco Holmes-Brown General Manager
johanes w.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
highly recommended for location and room facilities.. there is only one note about the breakfast menu which has no variation
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Accommodation's Reply
08 Dec 2025
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The service is okay, direct access to the mall, clean rooms
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Accommodation's Reply
08 Dec 2025
Dear Valued Guest, Thank you for staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our cleanliness and service as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
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Andy D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The most comfortable hotel if you like malls... just a few steps from MKG because it is directly connected to the mall... The hotel staff provides very friendly service.. Really enjoyed staying at POP Hotel Kelapa Gading 🙏
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our friendly service as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
s***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 5 week(s) ago
for the Hotel Parking attendant at the Hotel.. SOP hotel guests cannot book or reserve parking locations! but yesterday anyone was able to book and reserve for parking??? I often stay and always follow the hotel SOP. If there is an SOP, I hope the treatment is the same. Thx
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2 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for taking the time to rate and review your recent stay. We sincerely apologize for the unpleasant situation that you experienced. Please ensure that I highlight your concerns and follow up with the respective department heads so that we can take necessary actions and improve our services. We really appreciate your comments, and we look forward to welcoming you back to our hotel. Warmest regards, Francisco Holmes-Brown General Manager
Kapitan F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
So good staff and good experience.
1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for staying with us and for the time you took to share your review about our hotel. We are glad to read that you had a good stay and that you were impressed with our hospitality. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much, and we indeed look forward to welcoming you again on your next stay. Warmest regards, Francisco HOLMES-BROWN General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.9
/10
Reviewed 5 week(s) ago
The bed sheet is dirty and has stains... looks like it hasn't been changed
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for taking the time to rate and review your recent stay. We sincerely apologize for the unpleasant situation that you experienced. Please ensure that I highlight your concerns and follow up with the respective department heads so that we can take necessary actions and improve our services. We really appreciate your comments, and we look forward to welcoming you back to our hotel. Warmest regards, Francisco Holmes-Brown General Manager
S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Friendly and fast service, clean and comfortable, pocket-friendly prices.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, It was a pleasure having you with us. We are glad to read that you had a good stay experience with POP! Hotel Kelapa Gading. Thank you very much and we look forward to having you again with us. Warmest regards, Francisco HOLMES-BROWN General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel is close to Kelapa Gading Mall and the staff is friendly.
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading for staying. We feel grateful to read that you were impressed with our service as well as its strategic location. Have a nice day ahead and we hope to see you again in our hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to the MKG 3 hotel, so no worries.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to the MKG 3 hotel, so no worries.
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to the MKG 3 hotel, so no worries.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to the MKG 3 hotel, so no worries.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to Hotel MKG 3, so no worries.
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Find this review helpful?
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
Andreas I. G.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Clean rooms, good service, near the mall, easy access to anywhere
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you for staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our cleanliness and service as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
W***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 7 week(s) ago
This is my first time staying at this hotel, the service is friendly and good, but for the room, I'm sorry it smells of urine and there are rats, it's very disappointing. I hope the cleanliness can be improved because the room is very dirty and for the food it's just so-so with the price already above 500 thousand, I think it's unreasonable for breakfast to be like that... That's all my input
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading and we are appreciated for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that it will always be our commitment to keep on improving our services and facility in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Connecting to Kelapa Gading Mall. Competitive prices.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thanks so much for sharing your review on your recent stay and we are glad to know that you enjoyed our location next to Summarecon Mall Kelapa Gading. Appreciate your comments and we hope that you will return to our hotel in the near future. Warmest regards, Francisco Holmes-Brown General Manager
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Easy access to everywhere, close to the mall
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Wishing you a pleasant day ahead, and we look forward to welcoming you on your next trip. Warmest regards, Francisco Holmes-Brown General Manager
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Lobby 4 POP! Hotel Kelapa Gading

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Overall Ratings & Reviews POP! Hotel Kelapa Gading

Traveloka (10,562)
Other sources (54)
8.4
Very Good
From 10,562 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

7.7

Location

8.8

Service and Facilites

8.3

People often mention about POP! Hotel Kelapa Gading
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Staff Friendliness (152)
Surroundings (139)
Bedroom (139)
Ambiance (137)
Accessibility (125)
Bathroom (115)
Hotel Area (115)
Check-in/out Time (89)
Room Space (88)
Wifi (86)
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Traveler Reviews POP! Hotel Kelapa Gading

Number of reviews per page
20
40
Customer reviews
C***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Good hotel with connecting access to Mal Kelapa Gading
1 people find it helpful
ANDY
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
I've stayed here several times, and it's truly a great hotel. It's close to malls and culinary centers. It's perfect for families, business travelers, and solo travelers.
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Isco M.
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 2 week(s) ago
The drain was clogged and the towels were covered in blood and very dirty.
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1 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading and we are appreciated for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that it will always be our commitment to keep on improving our services and facility in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you your next visit. Warmest regards, Francisco Holmes-Brown General Manager
johanes w.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
highly recommended for location and room facilities.. there is only one note about the breakfast menu which has no variation
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Accommodation's Reply
08 Dec 2025
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The service is okay, direct access to the mall, clean rooms
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Accommodation's Reply
08 Dec 2025
Dear Valued Guest, Thank you for staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our cleanliness and service as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
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Andy D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The most comfortable hotel if you like malls... just a few steps from MKG because it is directly connected to the mall... The hotel staff provides very friendly service.. Really enjoyed staying at POP Hotel Kelapa Gading 🙏
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our friendly service as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
s***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 5 week(s) ago
for the Hotel Parking attendant at the Hotel.. SOP hotel guests cannot book or reserve parking locations! but yesterday anyone was able to book and reserve for parking??? I often stay and always follow the hotel SOP. If there is an SOP, I hope the treatment is the same. Thx
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2 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for taking the time to rate and review your recent stay. We sincerely apologize for the unpleasant situation that you experienced. Please ensure that I highlight your concerns and follow up with the respective department heads so that we can take necessary actions and improve our services. We really appreciate your comments, and we look forward to welcoming you back to our hotel. Warmest regards, Francisco Holmes-Brown General Manager
Kapitan F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
So good staff and good experience.
1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for staying with us and for the time you took to share your review about our hotel. We are glad to read that you had a good stay and that you were impressed with our hospitality. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much, and we indeed look forward to welcoming you again on your next stay. Warmest regards, Francisco HOLMES-BROWN General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.9
/10
Reviewed 5 week(s) ago
The bed sheet is dirty and has stains... looks like it hasn't been changed
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for taking the time to rate and review your recent stay. We sincerely apologize for the unpleasant situation that you experienced. Please ensure that I highlight your concerns and follow up with the respective department heads so that we can take necessary actions and improve our services. We really appreciate your comments, and we look forward to welcoming you back to our hotel. Warmest regards, Francisco Holmes-Brown General Manager
S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Friendly and fast service, clean and comfortable, pocket-friendly prices.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, It was a pleasure having you with us. We are glad to read that you had a good stay experience with POP! Hotel Kelapa Gading. Thank you very much and we look forward to having you again with us. Warmest regards, Francisco HOLMES-BROWN General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel is close to Kelapa Gading Mall and the staff is friendly.
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading for staying. We feel grateful to read that you were impressed with our service as well as its strategic location. Have a nice day ahead and we hope to see you again in our hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to the MKG 3 hotel, so no worries.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to the MKG 3 hotel, so no worries.
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to the MKG 3 hotel, so no worries.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to the MKG 3 hotel, so no worries.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
F***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The best thing about staying here is that it is directly connected to Hotel MKG 3, so no worries.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, It was a pleasure having you with us on your stay and thank you for sharing your review. We are glad that you had a comfortable stay, and that you were impressed with its location near Summarecon Mall Kelapa Gading. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
Andreas I. G.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Clean rooms, good service, near the mall, easy access to anywhere
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you for staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our cleanliness and service as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
W***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 7 week(s) ago
This is my first time staying at this hotel, the service is friendly and good, but for the room, I'm sorry it smells of urine and there are rats, it's very disappointing. I hope the cleanliness can be improved because the room is very dirty and for the food it's just so-so with the price already above 500 thousand, I think it's unreasonable for breakfast to be like that... That's all my input
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading and we are appreciated for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that it will always be our commitment to keep on improving our services and facility in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Connecting to Kelapa Gading Mall. Competitive prices.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thanks so much for sharing your review on your recent stay and we are glad to know that you enjoyed our location next to Summarecon Mall Kelapa Gading. Appreciate your comments and we hope that you will return to our hotel in the near future. Warmest regards, Francisco Holmes-Brown General Manager
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Easy access to everywhere, close to the mall
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Find this review helpful?
Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Wishing you a pleasant day ahead, and we look forward to welcoming you on your next trip. Warmest regards, Francisco Holmes-Brown General Manager
Number of reviews per page
20
40