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POP! Hotel Kelapa Gading

Explore POP! Hotel Kelapa Gading

Overall Ratings & Reviews POP! Hotel Kelapa Gading

Traveloka (12,719)
Other sources (60)
8.4
Very Good
From 12,719 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

7.6

Location

8.8

Service and Facilites

8.3

People often mention about POP! Hotel Kelapa Gading
All
Staff Friendliness (185)
Bedroom (170)
Surroundings (169)
Accessibility (163)
Ambiance (160)
Bathroom (141)
Hotel Area (137)
Check-in/out Time (110)
Room Space (109)
Distance to City Center (106)
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Traveler Reviews POP! Hotel Kelapa Gading

Number of reviews per page
20
40
Customer reviews
y***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
I really like staying here, especially the TV broadcast is also good, unlike some other accommodations where it's really hard to access the TV, the wifi is also okay, everything is okay 🫶🏻
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y***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
I've been a regular stayer here every year since 2024. Unfortunately, the bathroom facilities seem to be getting less and less well-maintained. I once found a toilet lid that looked like it was about to come off, and a trash can lid that had a broken hinge. Otherwise, everything is fine and there aren't any major issues... Just enjoy staying here, and it's also cheap :)
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T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Atmosphere and close to Kelapa Gading Mall.
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Abdul
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 week(s) ago
Good hotel, good clean. Can come again.
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F***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Good experience this time and good location.
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r***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The staff is friendly and quick to respond. However, the room facilities are outdated and could use renovation.
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W***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Okay, let the smile be the answer.
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1 people find it helpful
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Location is very good, in the city center, connected to Kelapa Gading Mall.
1 people find it helpful
Abdul
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Very good hotel and will come again.
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a***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The location is strategic near the mall.
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Gama
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Friendly staff and recommended place to stay.
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Syaikhu R.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The staff is kind and friendly when serving confused customers.
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v***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 week(s) ago
Great location, inside the shopping mall.
1 people find it helpful
Accommodation's Reply
10 Sep 2026
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We are glad to read that you had an enjoyable stay with us and we understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Wishing you a pleasant day ahead, and we look forward to welcoming you on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
v***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Location of this hotel is the best, very convenient.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Thank you for taking your valuable time to review our hotel. Please be sure that we are glad to know that our room and service exceeds your expectations. We do hope you will visit POP! Kelapa Gading again in the future. Warmest regards, Francisco HOLMES-BROWN General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Friendly and helpful staff, very good location with connection to MKG
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Thank you for taking your valuable time to review our hotel. Please be sure that we are glad to know that our room and service exceeds your expectations. We do hope you will visit POP! Kelapa Gading again in the future. Warmest regards, Francisco HOLMES-BROWN General Manager
v***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The location is very convenient, right next to the mall. It's just a shame the room isn't soundproof and the WiFi isn't strong. I stayed with my kids last night, so I could hear the sounds from the next room and the hallway.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Thank you for taking your valuable time to review our hotel. Please be sure that we are glad to know that our room and service exceeds your expectations. We do hope you will visit POP! Kelapa Gading again in the future. Warmest regards, Francisco HOLMES-BROWN General Manager
Abdul
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very good hotel, will come again.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Thank you for taking your valuable time to review our hotel. Please be sure that we are glad to know that our room and service exceeds your expectations. We do hope you will visit POP! Kelapa Gading again in the future. Warmest regards, Francisco HOLMES-BROWN General Manager
Abdul
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice and cheap hotel close to everywhere.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We are glad to read that you had an enjoyable stay with us and we understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Wishing you a pleasant day ahead, and we look forward to welcoming you on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
L***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 7 week(s) ago
The room wasn't soundproof, the bed was small, and there were no toiletries or slippers. It was truly minimal. The room was quite expensive, and the single mattress was limited to a small amount of foam at the headboard.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Thank you for staying with us, and to recommend our Hotel. We are glad that we were able to accommodate a great hospitality for you, and that we have been able to make your stay memorable. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco HOLMES-BROWN General Manager
Chandra L.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 7 week(s) ago
The room is small and not soundproof.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Thank you for staying with us, and to recommend our Hotel. We are glad that we were able to accommodate a great hospitality for you, and that we have been able to make your stay memorable. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco HOLMES-BROWN General Manager
Number of reviews per page
20
40
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