POP! Hotel Kelapa Gading

Hotels
Preferred Partner
8.3
/10
Very Good
12,688 reviews

What Guests Say About Their Stay

Staff Friendliness (285)
Surroundings (280)
Accessibility (272)
Bedroom (244)
Summarized by AI
Past guests frequently mention the hotel's strategic location, particularly its direct access to Mal Kelapa Gading, making it convenient for shopping and dining. The friendly and helpful staff also receive consistent praise. Guests appreciate the cleanliness and comfort of the rooms, making for a pleasant stay.

ANDY

9.4
/ 10
I've stayed here several times, and it's truly a great hotel. It's close to malls and culinary centers. It's perfect for families, business travelers, and solo travelers.

A***n

9.4
/ 10
Our stay at POP Kelapa Gading on July 26-27, 2025, was very comfortable. The rooms were simple but clean, and the security was quick to greet guests and take online food orders. The strategic location makes it perfect for a short stay with excellent service!
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W***u

9.1
/ 10
Friendly hotel staff, favorite location, supportive atmosphere, great city view.
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Chong S. Y.

9.7
/ 10
The staff truly made this stay! From the warm welcome at reception to the helpful housekeeping crew, everyone went above and beyond. They answered all my questions with a smile and offered local recommendations that made my trip even better.

Ina S.

8.5
/ 10
Lokasinya strategis dekat dengan mal, kamarnya bersih, kamar mandi bersih, staff-nya helpful dan ramah.
In the Area
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Sentra Kelapa Gading,Jl. Bulevard Raya Blok M Sentra Kelapa Gading, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
POP! Hotel Kelapa Gading is located in area / city East Kelapa Gading. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around POP! Hotel Kelapa Gading

Sentra Kelapa Gading,Jl. Bulevard Raya Blok M Sentra Kelapa Gading, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240
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POP! Hotel Kelapa Gading Room Rates per Night

POP! Hotel Kelapa Gading room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best POP! Hotel Kelapa Gading hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

POP! Hotel Kelapa Gading Location & Address

POP! Hotel Kelapa Gading is located at Sentra Kelapa Gading,Jl. Bulevard Raya Blok M Sentra Kelapa Gading, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240. It's situated in the Kelapa Gading area of Jakarta Utara, known for its shopping malls and diverse culinary scene. The hotel is approximately 15 km from the city center.

How to go to POP! Hotel Kelapa Gading from Airport

Arriving at Soekarno-Hatta International Airport (CGK) and wondering about the best way to get to POP! Hotel Kelapa Gading? Several options are available, each with its own advantages. Consider your budget, time constraints, and desired level of comfort when choosing your hotel transfer.

  • Taxi (most direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. Expect a journey of around 45 minutes to an hour, depending on traffic.
  • Ride Hailing (convenient):

    Ride hailing services like Traveloka offer a convenient and often more affordable alternative to traditional taxis. Simply book a ride through the app upon arrival.
  • Airport Bus (most affordable):

    DAMRI buses operate from the airport to various points in Jakarta, including areas near Kelapa Gading. You'll need to check the specific route and may require a short taxi or ride hailing trip from the bus stop to the hotel.

Tips:

For the most convenient route, consider pre-booking a ride hailing service through Traveloka. This ensures a fixed price and avoids potential haggling with taxi drivers. Alternatively, a taxi is readily available at the airport and offers a direct transfer.

POP! Hotel Kelapa Gading Reviews & Summary

Want to know all about POP! Hotel Kelapa Gading before you book? Hotel reviews offer valuable insights into the guest experience, helping you make an informed decision. This hotel is known for its clean, modern rooms and convenient location in Kelapa Gading.

Guests consistently praise the friendly and helpful staff, as well as the hotel's proximity to shopping malls and restaurants. The comfortable beds and efficient air conditioning are also frequently mentioned as highlights. A standout feature is the hotel's commitment to providing a budget-friendly stay without compromising on quality.

Here's what one satisfied guest had to say: "Great value for money! The room was clean and comfortable, and the staff were incredibly helpful. The location was perfect for exploring Kelapa Gading. I would definitely stay here again."

POP! Hotel Kelapa Gading Room Types Available

Choosing the right hotel room type can significantly enhance your stay. POP! Hotel Kelapa Gading offers a variety of categories of hotel rooms to suit different needs and budgets. Understanding the different hotel bedroom types available will help you select the perfect option for your trip.

  • Standard Room:

    This is the hotel's most basic room type, offering comfortable accommodation for solo travellers or couples. Non-smoking rooms are available.
  • Superior Room:

    Slightly larger than the Standard Room, the Superior Room offers extra space and amenities. Non-smoking rooms are available.
  • Family Room:

    Designed for families, this room type features more space and may include additional beds or a sofa bed. Non-smoking rooms are available.

Please note that POP! Hotel Kelapa Gading is not a pet-friendly hotel.

Hotel Facilities in POP! Hotel Kelapa Gading

Hotel amenities can make all the difference in ensuring a comfortable and enjoyable stay. POP! Hotel Kelapa Gading offers a range of hotel facilities designed to cater to the needs of its guests. From essential services to leisure options, the hotel strives to provide a convenient and relaxing experience.

  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.
  • 24-Hour Front Desk:

    The front desk is staffed around the clock to assist with any inquiries or requests.
  • Meeting Room:

    A meeting room is available for business travellers.
  • On-site Parking:

    Convenient parking is available for guests.

Hotel Buffet or Restaurant/Cafe in POP! Hotel Kelapa Gading

Enjoying a delicious meal without leaving the hotel is a definite perk. While POP! Hotel Kelapa Gading may not have a full-service hotel restaurant, it does offer convenient dining options. Whether you're looking for a quick breakfast or a satisfying dinner, you'll find something to suit your taste.

  • Breakfast Area:

    A simple breakfast is served in the hotel's designated breakfast area.
  • Vending Machines:

    Vending machines are available with snacks and drinks.

For more extensive dining options, numerous cafes and restaurants are located within walking distance of the hotel in the Kelapa Gading area.

POP! Hotel Kelapa Gading Airport pickups and How to Book

Arranging a seamless hotel to airport transfer can save you time and stress. While POP! Hotel Kelapa Gading doesn't directly offer hotels with airport shuttle service, booking a ride hailing service through Traveloka is a convenient alternative. This allows you to schedule your pick-up in advance and enjoy a hassle-free journey to the airport.

To book your stay at POP! Hotel Kelapa Gading, simply visit Traveloka, search for the hotel, select your desired dates and room type, and follow the booking instructions. You can also add airport transfer services during the booking process.

Nearby MRT Station & Bus Stops

Navigating Jakarta using public transport is a great way to experience the city like a local. Knowing the nearby MRT station and bus stops nearby makes it easy to explore the area around POP! Hotel Kelapa Gading. Several options are available within a reasonable distance.

  • Nearest Bus Stop:

    Several TransJakarta bus stops are located along Jalan Boulevard Raya, the main road in Kelapa Gading, within walking distance of the hotel.
  • Nearest MRT Station:

    The nearest MRT station is likely to be a considerable distance away, requiring a connecting bus or ride hailing trip. Check the latest MRT map for the most up-to-date information.

For TransJakarta buses, you'll need a JakLingko card, which can be purchased and topped up at designated vending machines and convenience stores. Ride hailing services offer a convenient alternative for reaching MRT stations or other destinations.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Jakarta Utara offers a variety of nearby places to go that are perfect for kids and adults alike. From theme parks to cultural attractions, there's plenty of stuff to see nearby.

  • Dunia Fantasi (Dufan) (approx. 10 km):

    A popular theme park with thrilling rides and attractions. Entry price: Approximately SGD 25-35 per person.
  • Sea World Ancol (approx. 10 km):

    Explore the underwater world at this large aquarium. Entry price: Approximately SGD 15-25 per person.
  • Waterbom Jakarta (approx. 12 km):

    A fun-filled water park with slides and pools. Entry price: Approximately SGD 20-30 per person.
  • Jakarta History Museum (approx. 15 km):

    Learn about the history of Jakarta in this fascinating museum. Entry price: Approximately SGD 3 per person.
  • Taman Mini Indonesia Indah (approx. 20 km):

    A cultural park showcasing the diversity of Indonesia. Entry price: Approximately SGD 5 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near POP! Hotel Kelapa Gading (Jakarta Utara)

Discovering the local food scene is an essential part of any travel experience. Near POP! Hotel Kelapa Gading, you'll find a wide array of nearby dining options, from trendy cafes to authentic local restaurants. Whether you're craving a caffeine fix or a traditional Indonesian meal, there's something for everyone.

Cafes/Restaurants:

  • Starbucks:

    A familiar favourite for coffee and light snacks.
  • Pizza Hut:

    Enjoy classic pizzas and pasta dishes.
  • HokBen:

    A popular Japanese fast-food chain.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, often served with egg and chicken.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Soto Ayam:

    Chicken soup with noodles and vegetables.
  • Ketoprak:

    Tofu, vegetables, and rice noodles in peanut sauce.

Shopping places near POP! Hotel Kelapa Gading (Jakarta Utara)

Indulge in some retail therapy at the various shops near me in Jakarta Utara. Whether you're looking for high-end brands or local souvenirs, you'll find plenty of nearby shopping options. From sprawling malls to bustling markets, there's something for every shopper.

  • Kelapa Gading Mall:

    A large shopping mall with a wide variety of stores and restaurants.
  • Mall Artha Gading:

    Another popular mall in Kelapa Gading, offering a mix of international and local brands.
  • ITC Cempaka Mas:

    A wholesale shopping center with affordable clothing and accessories.

Other Places to Stay Near POP! Hotel Kelapa Gading

If POP! Hotel Kelapa Gading is fully booked or you're looking for alternative accommodations, several other hotels are available in the area. From luxury hotels to budget-friendly options, you'll find something to suit your needs. Consider these best hotel nearby options when planning your trip.

Luxury/5–6 Star Hotels Nearby:

  • Hotel Indonesia Kempinski Jakarta:

    A luxurious hotel in the heart of Jakarta.
  • The Ritz-Carlton Jakarta, Mega Kuningan:

    An elegant hotel with exceptional service.
  • Grand Hyatt Jakarta:

    A sophisticated hotel with a range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Holiday Inn Express Jakarta International Expo:

    A modern hotel with comfortable rooms.
  • Best Western Plus Kemayoran Hotel:

    A convenient hotel near the Jakarta International Expo.
  • Mercure Jakarta Cikini:

    A stylish hotel in the Cikini area.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Amaris Hotel Kelapa Gading:

    A budget-friendly hotel with essential amenities.
  • favehotel Kelapa Gading:

    A colourful and modern hotel.
  • Ibis Styles Jakarta Sunter:

    A comfortable and affordable hotel.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Jakarta Utara is essential for a comfortable and enjoyable experience. POP! Hotel Kelapa Gading offers a convenient location, comfortable rooms, and budget-friendly rates, making it an excellent choice for travellers. Check hotel availability and make your hotel reservations in advance to secure the best deals.

Ready to book your stay? Don't miss out on exclusive deals and promotions. Visit Traveloka today to find the best prices and secure your room booking at POP! Hotel Kelapa Gading. Start planning your Jakarta adventure now!

Explore more options and book cheap hotels in Indonesia or discover cheap hotels nearby on Traveloka.

All facilities in POP! Hotel Kelapa Gading

Fitness Center POP! Hotel Kelapa Gading
Fitness Center
Functional Hall POP! Hotel Kelapa Gading
Functional Hall
Common Space POP! Hotel Kelapa Gading
Common Space
Lobby POP! Hotel Kelapa Gading
Lobby
Accommodation Services POP! Hotel Kelapa Gading
Accommodation Services

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Bellhop
  • 24-hour security
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Elevator
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Non-smoking room

Business Facilities

  • Meeting facilities
  • Projector

Connectivity

  • Free WiFi

Accommodation Policy & General Information in POP! Hotel Kelapa Gading

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

In applying the government's rules about practicing health protocol to prevent the spread of Covid-19. We are now closing all the hotel public facilities, such as; gym, swimming pool, spa, meeting room, and other facilities until further notice. Sorry for the inconvenience.

Additional Policy

In applying the government's rules about practicing health protocol to prevent the spread of Covid-19. We are now closing all the hotel public facilities, such as; gym, swimming pool, spa, meeting room, and other facilities until further notice. Sorry for the inconvenience.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at POP! Hotel Kelapa Gading
266
Number of floors in POP! Hotel Kelapa Gading
14
Another facilities in POP! Hotel Kelapa Gading
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in POP! Hotel Kelapa Gading

What are available facilities at POP! Hotel Kelapa Gading ?
There are top facilites at POP! Hotel Kelapa Gading such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at POP! Hotel Kelapa Gading ?
The standard check-in time at POP! Hotel Kelapa Gading is starting from From 14:00 while the latest check-out time is at Before 12:00
Does POP! Hotel Kelapa Gading provide breakfast?
Yes, POP! Hotel Kelapa Gading provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of POP! Hotel Kelapa Gading
POP! Hotel Kelapa Gading has a 2.0-star rating.
How many floors does POP! Hotel Kelapa Gading have?
POP! Hotel Kelapa Gading has 14.
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More Reviews from Other Guests in POP! Hotel Kelapa Gading

Overall Ratings & Reviews POP! Hotel Kelapa Gading

Traveloka (12,634)
Other sources (54)
8.4
Very Good
From 12,634 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

7.6

Location

8.8

Service and Facilites

8.3

Summarized by AI

Past guests frequently mention the hotel's strategic location, particularly its direct access to Mal Kelapa Gading, making it convenient for shopping and dining. The friendly and helpful staff also receive consistent praise. Guests appreciate the cleanliness and comfort of the rooms, making for a pleasant stay.
Strategic Location
The hotel's strategic location is a highlight for many guests, with direct access to Mal Kelapa Gading. This allows for easy access to shopping, dining, and entertainment options. Additionally, its proximity to public transportation and other amenities makes it a convenient choice for travelers.
Staff Behavior
Guests consistently praise the staff for their friendliness and helpfulness. Many reviews mention the welcoming and efficient service provided by the hotel staff, making the check-in and check-out process smooth and pleasant. The staff's attentiveness contributes significantly to a positive guest experience.
Cleanliness
The cleanliness of the rooms is frequently mentioned as a positive aspect of the hotel. Guests appreciate the well-maintained and tidy environment, which adds to the overall comfort of their stay. The focus on cleanliness contributes to a pleasant and satisfying experience for many visitors.
People often mention about POP! Hotel Kelapa Gading
All
Staff Friendliness (160)
Surroundings (147)
Bedroom (147)
Ambiance (144)
Accessibility (137)
Bathroom (124)
Hotel Area (121)
Check-in/out Time (94)
Wifi (93)
Room Space (93)
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Traveler Reviews POP! Hotel Kelapa Gading

Number of reviews per page
20
40
Customer reviews
A***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
It is strategically located above the MKG mall, with direct access to the MKG 3rd floor food court. It's really delicious.
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Y***y
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 day(s) ago
All staff are friendly, cleaning service staff are very good, security is very helpful.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
For the price of 400K++ it's not worth it. You don't get sandals, you don't get a toothbrush, you don't get drinking water, the shampoo soap is also packaged very little in plastic, not in a bottle. The room smells dusty, the room is quite old-fashioned. Just once. For all the security, the service is very friendly 👍🏻
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Accommodation's Reply
13 Mar 2026
Dear Valued Guest, Thank you for staying with us and for taking the time to share your detailed feedback about your experience. We sincerely apologize that your stay did not fully meet your expectations, particularly regarding the room condition and the in-room amenities. Your comments regarding the cleanliness, amenities provided, and overall room experience are very important to us, and we truly regret any inconvenience caused during your stay. Please be assured that your feedback has been shared with the relevant teams for evaluation and improvement. We continuously strive to enhance our facilities and services to ensure a more comfortable experience for our guests. At the same time, we truly appreciate your kind words about our security team. It is always encouraging to know that their friendliness and service made a positive impression during your visit. Once again, thank you very much for your valuable feedback. We hope to have the opportunity to welcome you again in the future and provide you with a better experience. Warmest regards, Francisco HOLMES-BROWN General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
This is our go-to hotel when we visit family. It's very close to the mall, making it easy to find food. Parking is free. Another important thing for us is cleanliness. The room and bathroom were quite clean. Water bottles are provided at dispensers on each floor. Breakfast is basic, but adequate for the low price. The hotel is relatively expensive compared to hotels with similar ratings, but it's well worth it for all the benefits.
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for always staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our cleanliness as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Strategic location, hotel with direct access to the mall
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We are glad to read that you had an enjoyable stay with us and we understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Wishing you a pleasant day ahead, and we look forward to welcoming you on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Abdul
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Good hotel, will always come again.
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Accommodation's Reply
16 Feb 2026
Dear Valued Guest, Thank you for staying with us and for the time you took to share your review about our hotel. We are glad to read that you had a good stay and truly appreciate your kind words. It is always rewarding to know that our guests are happy with their experience and intend to return. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much, and we indeed look forward to welcoming you again on your next stay. Warmest regards, Francisco HOLMES-BROWN General Manager
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
It's quite comfortable for a staycation with family, the location is directly accessible to Kelapa Gading Mall, the food is delicious but the variety is not much, the rooms are quite clean and comfortable.
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Accommodation's Reply
16 Feb 2026
Dear Valued Guest, Thank you for staying with us and for the time you took to share your review about our hotel. We are glad to read that you had a comfortable staycation with your family and that you appreciated our convenient access to the mall, the cleanliness and comfort of the room, as well as the quality of our food. We also sincerely appreciate your feedback regarding the variety of the menu. Please be assured that your review has been warmly welcomed by our Champs as we continue to focus on improving our facilities and services. Once again thank you very much, and we indeed look forward to welcoming you again on your next stay. Warmest regards, Francisco HOLMES-BROWN General Manager
J***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The room is clean and comfortable.
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Accommodation's Reply
12 Feb 2026
Dear Valued Guest, It was a pleasure having you with us, and thank you for sharing your review following your recent stay. We are delighted to hear that you found your room clean and comfortable. Your feedback is truly appreciated and motivates us to continue providing excellent service and facilities. Have a pleasant day ahead, and we do hope that your excellent experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
P***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's very comfortable here, privacy is maintained, MKG can also be accessed through the hotel door, it's very good 24 hours.
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Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Thank you for taking your valuable time to share your wonderful feedback with us. We are pleased to know that you found your stay very comfortable and appreciated the privacy we provide. It is also great to hear that our direct access to Mall Kelapa Gading and our 24-hour services added convenience to your experience. We truly hope to have the pleasure of welcoming you back to POP! Hotel Kelapa Gading in the future. Warmest regards, Francisco HOLMES-BROWN General Manager
l***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The check-in process was fast. The room was clean and comfortable enough to sleep in.
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1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We are pleased to know that you experienced a fast check-in process and found the room clean and comfortable for your stay. Your positive feedback is truly appreciated and motivates us to continue providing the best service for our guests. Wishing you a pleasant day ahead, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
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Vinny K.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Great service indeed.. The location is supreme.
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We are delighted to know that you experienced great service during your stay and found our location to be exceptional. Our strategic location is indeed one of our key advantages, and we are glad it added convenience and value to your visit. Wishing you a pleasant day ahead, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly & fast service, good & clean facilities, easy access to the mall.
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We are delighted to know that you found our service friendly and efficient, enjoyed our clean and well-maintained facilities, and appreciated the convenience of our direct access to the mall. Your positive feedback truly encourages our team to continue delivering excellent service. Wishing you a pleasant day ahead, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
One of the strategic hotels in Jakarta and north of Jakarta
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We are pleased to know that you recognize our hotel as being strategically located in Jakarta, especially in the northern area. Our convenient location is designed to make access to shopping, dining, and entertainment easy for all our guests. Wishing you a pleasant day ahead, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
J***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very close to Kelapa Gading Mall
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Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading. We are happy to hear that you feel comfortable with your stay and its convenient location next to Summarecon Mall Kelapa Gading. Thank you very much and we look forward to seeing you again soon. Warmest regards, Francisco Holmes-Brown General Manager
N***r
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The place is in mall kelapa gading area, so easy access to everywhere and can find best food just access the 3rd floor of the mall which is foodcourt mkg3, the room quite fine and clean, the food is also fine
Find this review helpful?
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We are glad to read that you had an enjoyable stay with us and we understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Wishing you a pleasant day ahead, and we look forward to welcoming you on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
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Dewi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Close to mal, clean room, good staff, and very comfortable.
Find this review helpful?
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Thank you for sharing your positive feedback following your stay at POP! Hotel Kelapa Gading. We are pleased to hear that you enjoyed our convenient location close to the mall, found the room clean, felt comfortable, and experienced good service from our staff. Your kind comments truly motivate our team to continue delivering the best experience for our guests. We look forward to welcoming you back again in the near future. Warmest regards, Francisco HOLMES-BROWN General Manager
L***i
icon-origin-TRAVELOKA
6.6
/10
Reviewed 10 week(s) ago
In my opinion, it's not recommended. Breakfast is all cold, from the white rice to the cold soto. I'm disappointed with that price.
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Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Thank you for sharing your feedback regarding your breakfast experience at POP! Hotel Kelapa Gading. We sincerely apologize for the inconvenience you experienced, especially regarding the temperature of the food served. This is certainly not the standard we strive to deliver, and we understand your disappointment considering the value you expected. Your comments have been shared with our team as constructive input so we can improve the quality and consistency of our breakfast service moving forward. Guest feedback like yours is very important to help us enhance our services. We truly appreciate your time in bringing this to our attention and hope we will have another opportunity to provide you with a better experience in the future. Warmest regards, Francisco HOLMES-BROWN General Manager
E***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Good place to stay for business.
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Accommodation's Reply
15 Jan 2026
Dear Valued Guest, It was a pleasure having you with us. We are glad to read that you had a good stay experience with POP! Hotel Kelapa Gading. Thank you very much and we look forward to having you again with us. Warmest regards, Francisco HOLMES-BROWN General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Strategic, comfortable place to stop by and very friendly service
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Accommodation's Reply
15 Jan 2026
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading for staying. We feel grateful to read that you were impressed with our service as well as its strategic location. Have a nice day ahead and we hope to see you again in our hotel. Warmest regards, Francisco Holmes-Brown General Manager
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Billy
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The best choice for a transit hotel in Kelapa Gading. Unfortunately, the room I got yesterday was infested with ants. Hopefully, cleanliness will be better maintained in the future.
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Accommodation's Reply
15 Jan 2026
Dear Valued Guest, Thank you for taking the time to rate and review your recent stay. We truly apologize for the inconvenience that you experienced. Please be sure that we well noted your concern regarding ants in the room and followed up with our respective department so that we can take the necessary action and avoid further occurrences. We really appreciate your input, and we look forward to welcoming you again to our hotel. Warmest regards, Francisco Holmes-Brown General Manager
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Lobby 4 POP! Hotel Kelapa Gading

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Overall Ratings & Reviews POP! Hotel Kelapa Gading

Traveloka (12,634)
Other sources (54)
8.4
Very Good
From 12,634 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

7.6

Location

8.8

Service and Facilites

8.3

Summarized by AI

Past guests frequently mention the hotel's strategic location, particularly its direct access to Mal Kelapa Gading, making it convenient for shopping and dining. The friendly and helpful staff also receive consistent praise. Guests appreciate the cleanliness and comfort of the rooms, making for a pleasant stay.
Strategic Location
The hotel's strategic location is a highlight for many guests, with direct access to Mal Kelapa Gading. This allows for easy access to shopping, dining, and entertainment options. Additionally, its proximity to public transportation and other amenities makes it a convenient choice for travelers.
Staff Behavior
Guests consistently praise the staff for their friendliness and helpfulness. Many reviews mention the welcoming and efficient service provided by the hotel staff, making the check-in and check-out process smooth and pleasant. The staff's attentiveness contributes significantly to a positive guest experience.
Cleanliness
The cleanliness of the rooms is frequently mentioned as a positive aspect of the hotel. Guests appreciate the well-maintained and tidy environment, which adds to the overall comfort of their stay. The focus on cleanliness contributes to a pleasant and satisfying experience for many visitors.
People often mention about POP! Hotel Kelapa Gading
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Staff Friendliness (160)
Surroundings (147)
Bedroom (147)
Ambiance (144)
Accessibility (137)
Bathroom (124)
Hotel Area (121)
Check-in/out Time (94)
Wifi (93)
Room Space (93)
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Traveler Reviews POP! Hotel Kelapa Gading

Number of reviews per page
20
40
Customer reviews
A***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
It is strategically located above the MKG mall, with direct access to the MKG 3rd floor food court. It's really delicious.
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Y***y
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 day(s) ago
All staff are friendly, cleaning service staff are very good, security is very helpful.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
For the price of 400K++ it's not worth it. You don't get sandals, you don't get a toothbrush, you don't get drinking water, the shampoo soap is also packaged very little in plastic, not in a bottle. The room smells dusty, the room is quite old-fashioned. Just once. For all the security, the service is very friendly 👍🏻
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Accommodation's Reply
13 Mar 2026
Dear Valued Guest, Thank you for staying with us and for taking the time to share your detailed feedback about your experience. We sincerely apologize that your stay did not fully meet your expectations, particularly regarding the room condition and the in-room amenities. Your comments regarding the cleanliness, amenities provided, and overall room experience are very important to us, and we truly regret any inconvenience caused during your stay. Please be assured that your feedback has been shared with the relevant teams for evaluation and improvement. We continuously strive to enhance our facilities and services to ensure a more comfortable experience for our guests. At the same time, we truly appreciate your kind words about our security team. It is always encouraging to know that their friendliness and service made a positive impression during your visit. Once again, thank you very much for your valuable feedback. We hope to have the opportunity to welcome you again in the future and provide you with a better experience. Warmest regards, Francisco HOLMES-BROWN General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
This is our go-to hotel when we visit family. It's very close to the mall, making it easy to find food. Parking is free. Another important thing for us is cleanliness. The room and bathroom were quite clean. Water bottles are provided at dispensers on each floor. Breakfast is basic, but adequate for the low price. The hotel is relatively expensive compared to hotels with similar ratings, but it's well worth it for all the benefits.
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for always staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our cleanliness as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Strategic location, hotel with direct access to the mall
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We are glad to read that you had an enjoyable stay with us and we understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Wishing you a pleasant day ahead, and we look forward to welcoming you on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Abdul
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Good hotel, will always come again.
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Accommodation's Reply
16 Feb 2026
Dear Valued Guest, Thank you for staying with us and for the time you took to share your review about our hotel. We are glad to read that you had a good stay and truly appreciate your kind words. It is always rewarding to know that our guests are happy with their experience and intend to return. Please be sure that your review has been warmly welcomed by our Champs and that we stay focused to try to consistently improve our facilities and services. Once again thank you very much, and we indeed look forward to welcoming you again on your next stay. Warmest regards, Francisco HOLMES-BROWN General Manager
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
It's quite comfortable for a staycation with family, the location is directly accessible to Kelapa Gading Mall, the food is delicious but the variety is not much, the rooms are quite clean and comfortable.
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Accommodation's Reply
16 Feb 2026
Dear Valued Guest, Thank you for staying with us and for the time you took to share your review about our hotel. We are glad to read that you had a comfortable staycation with your family and that you appreciated our convenient access to the mall, the cleanliness and comfort of the room, as well as the quality of our food. We also sincerely appreciate your feedback regarding the variety of the menu. Please be assured that your review has been warmly welcomed by our Champs as we continue to focus on improving our facilities and services. Once again thank you very much, and we indeed look forward to welcoming you again on your next stay. Warmest regards, Francisco HOLMES-BROWN General Manager
J***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The room is clean and comfortable.
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Accommodation's Reply
12 Feb 2026
Dear Valued Guest, It was a pleasure having you with us, and thank you for sharing your review following your recent stay. We are delighted to hear that you found your room clean and comfortable. Your feedback is truly appreciated and motivates us to continue providing excellent service and facilities. Have a pleasant day ahead, and we do hope that your excellent experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
P***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's very comfortable here, privacy is maintained, MKG can also be accessed through the hotel door, it's very good 24 hours.
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Accommodation's Reply
04 Feb 2026
Dear Valued Guest, Thank you for taking your valuable time to share your wonderful feedback with us. We are pleased to know that you found your stay very comfortable and appreciated the privacy we provide. It is also great to hear that our direct access to Mall Kelapa Gading and our 24-hour services added convenience to your experience. We truly hope to have the pleasure of welcoming you back to POP! Hotel Kelapa Gading in the future. Warmest regards, Francisco HOLMES-BROWN General Manager
l***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The check-in process was fast. The room was clean and comfortable enough to sleep in.
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We are pleased to know that you experienced a fast check-in process and found the room clean and comfortable for your stay. Your positive feedback is truly appreciated and motivates us to continue providing the best service for our guests. Wishing you a pleasant day ahead, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
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Vinny K.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Great service indeed.. The location is supreme.
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We are delighted to know that you experienced great service during your stay and found our location to be exceptional. Our strategic location is indeed one of our key advantages, and we are glad it added convenience and value to your visit. Wishing you a pleasant day ahead, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly & fast service, good & clean facilities, easy access to the mall.
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We are delighted to know that you found our service friendly and efficient, enjoyed our clean and well-maintained facilities, and appreciated the convenience of our direct access to the mall. Your positive feedback truly encourages our team to continue delivering excellent service. Wishing you a pleasant day ahead, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
One of the strategic hotels in Jakarta and north of Jakarta
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We are pleased to know that you recognize our hotel as being strategically located in Jakarta, especially in the northern area. Our convenient location is designed to make access to shopping, dining, and entertainment easy for all our guests. Wishing you a pleasant day ahead, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
J***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very close to Kelapa Gading Mall
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Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading. We are happy to hear that you feel comfortable with your stay and its convenient location next to Summarecon Mall Kelapa Gading. Thank you very much and we look forward to seeing you again soon. Warmest regards, Francisco Holmes-Brown General Manager
N***r
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The place is in mall kelapa gading area, so easy access to everywhere and can find best food just access the 3rd floor of the mall which is foodcourt mkg3, the room quite fine and clean, the food is also fine
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Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We are glad to read that you had an enjoyable stay with us and we understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Wishing you a pleasant day ahead, and we look forward to welcoming you on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
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Dewi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Close to mal, clean room, good staff, and very comfortable.
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Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Thank you for sharing your positive feedback following your stay at POP! Hotel Kelapa Gading. We are pleased to hear that you enjoyed our convenient location close to the mall, found the room clean, felt comfortable, and experienced good service from our staff. Your kind comments truly motivate our team to continue delivering the best experience for our guests. We look forward to welcoming you back again in the near future. Warmest regards, Francisco HOLMES-BROWN General Manager
L***i
icon-origin-TRAVELOKA
6.6
/10
Reviewed 10 week(s) ago
In my opinion, it's not recommended. Breakfast is all cold, from the white rice to the cold soto. I'm disappointed with that price.
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Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Thank you for sharing your feedback regarding your breakfast experience at POP! Hotel Kelapa Gading. We sincerely apologize for the inconvenience you experienced, especially regarding the temperature of the food served. This is certainly not the standard we strive to deliver, and we understand your disappointment considering the value you expected. Your comments have been shared with our team as constructive input so we can improve the quality and consistency of our breakfast service moving forward. Guest feedback like yours is very important to help us enhance our services. We truly appreciate your time in bringing this to our attention and hope we will have another opportunity to provide you with a better experience in the future. Warmest regards, Francisco HOLMES-BROWN General Manager
E***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Good place to stay for business.
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Accommodation's Reply
15 Jan 2026
Dear Valued Guest, It was a pleasure having you with us. We are glad to read that you had a good stay experience with POP! Hotel Kelapa Gading. Thank you very much and we look forward to having you again with us. Warmest regards, Francisco HOLMES-BROWN General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Strategic, comfortable place to stop by and very friendly service
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Accommodation's Reply
15 Jan 2026
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading for staying. We feel grateful to read that you were impressed with our service as well as its strategic location. Have a nice day ahead and we hope to see you again in our hotel. Warmest regards, Francisco Holmes-Brown General Manager
Profile Picture
Billy
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The best choice for a transit hotel in Kelapa Gading. Unfortunately, the room I got yesterday was infested with ants. Hopefully, cleanliness will be better maintained in the future.
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Accommodation's Reply
15 Jan 2026
Dear Valued Guest, Thank you for taking the time to rate and review your recent stay. We truly apologize for the inconvenience that you experienced. Please be sure that we well noted your concern regarding ants in the room and followed up with our respective department so that we can take the necessary action and avoid further occurrences. We really appreciate your input, and we look forward to welcoming you again to our hotel. Warmest regards, Francisco Holmes-Brown General Manager
Number of reviews per page
20
40