How many rooms are available at POP! Hotel Kelapa Gading ?

POP! Hotel Kelapa Gading has 266.

Does POP! Hotel Kelapa Gading have parking?

Yes, POP! Hotel Kelapa Gading does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about POP! Hotel Kelapa Gading ?

Traveloka users who have stayed at POP! Hotel Kelapa Gading have praised its Location, Cleanliness, Room Comfort.

AUD | EN

Explore

Support

Search Hotels

POP! Hotel Kelapa Gading

Name: POP! Hotel Kelapa Gading
Address: Sentra Kelapa Gading,Jl. Bulevard Raya Blok M Sentra Kelapa Gading, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240, Sentra Kelapa Gading,Jl. Bulevard Raya Blok M Sentra Kelapa Gading, Jakarta, 14240, Indonesia
Rating: 8.3

Hotels

Preferred Partner Plus

Finding rooms for you...

8.3

/10

Very Good

12,954 reviews

What Guests Say About Their Stay

G***a

8.5

/ 10

The room was comfortable and clean. This was my second stay here. The front desk was also prompt and the service was excellent, even though we checked in late at night. The location is also strategic, being just a short walk from Kelapa Gading Mall.

See original

p***i

9.4

/ 10

The staff is always friendly, and the service is excellent. I've stayed here many times and never had any issues. The best 👍

See original

ANDY

9.4

/ 10

I've stayed here several times, and it's truly a great hotel. It's close to malls and culinary centers. It's perfect for families, business travelers, and solo travelers.

A***n

9.4

/ 10

Our stay at POP Kelapa Gading on July 26-27, 2025, was very comfortable. The rooms were simple but clean, and the security was quick to greet guests and take online food orders. The strategic location makes it perfect for a short stay with excellent service!

See original

W***u

9.1

/ 10

Friendly hotel staff, favorite location, supportive atmosphere, great city view.

See original

In the Area

See Map

Sentra Kelapa Gading,Jl. Bulevard Raya Blok M Sentra Kelapa Gading, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

POP! Hotel Kelapa Gading is located in area / city East Kelapa Gading. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in POP! Hotel Kelapa Gading

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around POP! Hotel Kelapa Gading

Sentra Kelapa Gading,Jl. Bulevard Raya Blok M Sentra Kelapa Gading, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240

Discover More Places

Discover More About POP! Hotel Kelapa Gading

Planning your next adventure to Jakarta and looking for a comfortable, convenient, and budget-friendly stay? Look no further than POP! Hotel Kelapa Gading, a fantastic option for Australian travellers seeking a vibrant local experience without breaking the bank. This modern hotel offers a refreshing take on hospitality, blending essential comforts with a prime location in one of Jakarta's bustling districts. Whether you're in town for business or leisure, POP! Hotel Kelapa Gading provides a solid base for exploring all that this dynamic Indonesian capital has to offer.

The Charm of POP! Hotel Kelapa Gading: Your Jakarta Getaway

Rates at POP! Hotel Kelapa Gading start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of POP! Hotel Kelapa Gading

POP! Hotel Kelapa Gading is situated in the vibrant district of Kelapa Gading, a well-known commercial and residential hub in North Jakarta. This area is a favourite among locals for its extensive shopping malls, diverse culinary scene, and lively atmosphere. The hotel's location at Sentra Kelapa Gading,Jl. Bulevard Raya Blok M Sentra Kelapa Gading, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240 places you within easy reach of key amenities and attractions. While not directly in the city centre, Kelapa Gading offers a more local flavour and is well-connected to other parts of Jakarta. For those arriving by air, Soekarno-Hatta International Airport (CGK) is approximately 30-40 kilometres away, and the journey can take between 45 minutes to over an hour depending on traffic conditions. Public transport options are available, and the hotel is accessible via major roadways, making it a convenient starting point for your explorations. The surrounding neighbourhood is a hive of activity, with numerous cafes, restaurants, and shopping centres just a short stroll away, perfect for those who enjoy immersing themselves in the local buzz.

Guest Facilities and Services at POP! Hotel Kelapa Gading

Guest facilities at POP! Hotel Kelapa Gading are designed to ensure a comfortable and hassle-free stay for all travellers. Understanding the needs of modern travellers, the hotel provides essential amenities that cater to both relaxation and productivity. You'll find reliable free Wi-Fi throughout the property, keeping you connected with friends and family back home or allowing you to catch up on work. The 24-hour front desk is staffed by friendly and helpful personnel, ready to assist with any queries or requests you may have, day or night. For those who appreciate a good start to their day, the hotel offers breakfast options that aim to satisfy, with a focus on fresh ingredients and local flavours, reminiscent of the strong café culture enjoyed by many Australians. Secure luggage storage is also available, providing peace of mind if you have an early arrival or late departure. While specific details on fitness centres or extensive dining menus are best confirmed directly, the core offerings at POP! Hotel Kelapa Gading focus on providing a clean, safe, and welcoming environment.

Room Information and Stay Experience at POP! Hotel Kelapa Gading

POP! Hotel Kelapa Gading offers a range of well-appointed rooms designed for comfort and a restful night's sleep. The hotel's commitment to providing a pleasant stay is evident in its clean and modern accommodations. Room types of POP! Hotel Kelapa Gading are thoughtfully designed to meet the needs of solo travellers, couples, or small groups. Each room is equipped with efficient air-conditioning, ensuring a comfortable temperature regardless of the Jakarta heat. You can expect clean bedding, a functional workspace, and an en-suite bathroom that is kept to a high standard of cleanliness. While specific room names and exact dimensions are best confirmed directly with the hotel, the focus is on providing a cosy and practical space where you can unwind after a day of exploring. The overall experience is one of straightforward comfort and value, allowing you to focus on enjoying your trip to Jakarta.

Recommended Nearby Dining and Cafes around POP! Hotel Kelapa Gading

Kelapa Gading is renowned for its incredible food scene, and POP! Hotel Kelapa Gading puts you right in the heart of it. You'll discover a plethora of dining options, from bustling local eateries serving authentic Indonesian cuisine to trendy cafes offering a taste of international flavours. For those who appreciate a good brunch, the area is dotted with cafes that serve up delicious coffee and breakfast dishes, some even offering options that might remind you of a smashed-avo style favourite. Explore the local markets for a true taste of Jakarta's street food culture, or indulge in the diverse offerings within the nearby shopping malls. Whether you're craving a hearty Indonesian feast or a light snack and a perfectly brewed coffee, the neighbourhood surrounding POP! Hotel Kelapa Gading has something to satisfy every palate. The vibrant culinary landscape ensures that you'll never be short of delicious choices during your stay.

Popular Attractions and Activities near POP! Hotel Kelapa Gading

North Jakarta, and the Kelapa Gading area specifically, offers a variety of attractions and activities for visitors. Here are a few popular spots you might consider exploring:

Ancol Dreamland:
A large integrated resort area featuring a theme park, water park, beaches, and a marina. It's a popular destination for family fun and entertainment.
Sea World Ancol:
Located within Ancol Dreamland, this marine aquarium showcases a diverse range of aquatic life, offering an educational and engaging experience.
Jakarta International Expo (JIExpo):
A major convention and exhibition centre that hosts numerous local and international events, trade shows, and concerts throughout the year.
Mall of Indonesia:
One of the largest shopping malls in Jakarta, offering a vast array of retail outlets, dining options, and entertainment facilities.
Taman Impian Jaya Ancol:
The broader entertainment complex that includes various attractions, offering a full day of activities and relaxation by the coast.

If you are looking for other activities around POP! Hotel Kelapa Gading, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to POP! Hotel Kelapa Gading from the Airport

Navigating your way from Soekarno-Hatta International Airport (CGK) to POP! Hotel Kelapa Gading is straightforward, with several convenient transportation options available. Understanding your choices for an

Airport transfer service of POP! Hotel Kelapa Gading

will help you start your trip smoothly. Here's

how to get to POP! Hotel Kelapa Gading

Airport Link Train:
The airport train service provides a fast and efficient way to get from the airport to various stations in the city. From the nearest station, you can then take a taxi or rideshare service to the hotel.
Airport Shuttle Buses:
Several bus companies operate shuttle services from the airport to different points in Jakarta. Check for routes that may take you closer to the Kelapa Gading area.
Public Metered Taxis:
Official airport taxis are readily available at designated ranks outside the arrival terminals. Ensure the meter is used for a fair fare.
Rideshare Services:
You can book a rideshare service through a mobile app. Designated pick-up points are usually available at the airport.

For a seamless journey, consider pre-booking your Airport transfer service or using a reliable rideshare option upon arrival.

Summary of Why You Should Choose POP! Hotel Kelapa Gading

POP! Hotel Kelapa Gading stands out as an excellent choice for Australian travellers seeking a blend of comfort, convenience, and value in Jakarta. Its strategic location in Kelapa Gading provides easy access to local life, dining, and shopping, while the hotel itself offers a welcoming and functional base for your explorations.

Prime Location:
Situated in the vibrant Kelapa Gading district, offering a taste of local Jakarta life.
Comfortable Accommodation:
Clean, modern rooms with essential amenities for a restful stay.
Friendly Service:
A 24-hour front desk ready to assist with your needs.
Value for Money:
An affordable option that doesn't compromise on essential comforts.

Ready to experience Jakarta?

Check room availability at POP! Hotel Kelapa Gading

and secure your stay today.

Book POP! Hotel Kelapa Gading

easily through Traveloka for a hassle-free booking process.

Looking for more travel options? Book budget hotels in Jakarta and Easily book domestic and international flights at low prices with Traveloka.

All facilities in POP! Hotel Kelapa Gading

Fitness Center

Functional Hall

Common Space

Lobby

Accommodation Services

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Hotel Services

Bellhop
24-hour security
Luggage storage
Multilingual staff
Newspaper in lobby
24-hour Receptionist

Public Facilities

Parking
Elevator
Breakfast restaurant
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

General

AC
Non-smoking room

Business Facilities

Meeting facilities
Projector

Connectivity

Free WiFi

Accommodation Policy & General Information in POP! Hotel Kelapa Gading

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

In applying the government's rules about practicing health protocol to prevent the spread of Covid-19. We are now closing all the hotel public facilities, such as; gym, swimming pool, spa, meeting room, and other facilities until further notice. Sorry for the inconvenience.

Additional Policy

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at POP! Hotel Kelapa Gading	266
Number of floors in POP! Hotel Kelapa Gading	14
Another facilities in POP! Hotel Kelapa Gading	ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked questions about POP! Hotel Kelapa Gading

What are available facilities at POP! Hotel Kelapa Gading ?

There are top facilites at POP! Hotel Kelapa Gading such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at POP! Hotel Kelapa Gading ?

The standard check-in time at POP! Hotel Kelapa Gading is starting from From 14:00 while the latest check-out time is at Before 12:00

Does POP! Hotel Kelapa Gading provide breakfast?

Yes, POP! Hotel Kelapa Gading provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of POP! Hotel Kelapa Gading ?

POP! Hotel Kelapa Gading has a 2.0-star rating.

How many floors does POP! Hotel Kelapa Gading have?

POP! Hotel Kelapa Gading has 14.

See All

POP! Hotel Kelapa Gading reviews and ratings

Overall Ratings & Reviews POP! Hotel Kelapa Gading

Traveloka (12,894)

Other sources (60)

8.4

Very Good

From 12,894 reviews

Provided by travellers on

Cleanliness

8.5

Room Comfort

8.3

Meal

7.6

Location

8.8

Service and Facilites

8.3

People often mention about POP! Hotel Kelapa Gading

All

Staff Friendliness (181)

Bedroom (166)

Surroundings (163)

Accessibility (157)

Ambiance (156)

Bathroom (137)

Hotel Area (133)

Check-in/out Time (108)

Room Space (106)

Distance to City Center (105)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveller Reviews POP! Hotel Kelapa Gading

Number of reviews per page

Customer reviews

v***a

8.4

/10

Reviewed 4 day(s) ago

The location is very convenient, right next to the mall. It's just a shame the room isn't soundproof and the WiFi isn't strong. I stayed with my kids last night, so I could hear the sounds from the next room and the hallway.

See original

Find this review helpful?

Abdul

10.0

/10

Reviewed 6 day(s) ago

Very good hotel, will come again.

Find this review helpful?

Abdul

10.0

/10

Reviewed 1 week(s) ago

Nice and cheap hotel close to everywhere.

See original

Find this review helpful?

L***e

Staycation

6.6

/10

Reviewed 1 week(s) ago

The room wasn't soundproof, the bed was small, and there were no toiletries or slippers. It was truly minimal. The room was quite expensive, and the single mattress was limited to a small amount of foam at the headboard.

See original

Find this review helpful?

Chandra L.

6.4

/10

Reviewed 1 week(s) ago

The room is small and not soundproof.

See original

Find this review helpful?

I***o

Leisure

6.2

/10

Reviewed 2 week(s) ago

The water is small and the shower is broken and doesn't work.

See original

Find this review helpful?

L***a

Staycation

8.5

/10

Reviewed 4 week(s) ago

The best hotel for transit! The service is very friendly.

See original

Find this review helpful?

Accommodation's Reply

31 Jul 2026

Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We are delighted to know that you found our hotel to be a great choice for transit and that you enjoyed the friendly service provided by our team. Your kind feedback is truly appreciated and motivates us to continue delivering warm and welcoming hospitality to all our guests. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager

Verified Traveler

Medical

10.0

/10

Reviewed 4 week(s) ago

The hotel staff was kind enough to extend our check out time because we needed a place to pray.

See original

Find this review helpful?

Accommodation's Reply

31 Jul 2026

Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We are delighted to know that our team was able to assist you during your stay and provide a thoughtful service by accommodating your request. We truly appreciate your kind words and are happy to hear that our hospitality helped make your experience more comfortable and convenient. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager

M***l

Staycation

8.8

/10

Reviewed 5 week(s) ago

The location is quite nice, considering the price. Access to the mall is also on the third floor.

See original

1 people find it helpful

Accommodation's Reply

31 Jul 2026

Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We are delighted to know that you enjoyed our hotel and found it suitable with the value offered. We are also pleased that our convenient access to the mall added comfort and convenience to your stay. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager

G***a

Transit

8.5

/10

Reviewed 7 week(s) ago

See original

Find this review helpful?

Accommodation's Reply

06 Jul 2026

Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your wonderful review. We are delighted to know that this was your second stay with us and that you found our rooms comfortable and clean. It is also great to hear that our reception team provided fast and excellent service, even during your late-night check-in. We are pleased that our strategic location next to Mall Kelapa Gading added convenience to your stay. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet our guests' expectations. Once again, thank you very much for your kind words. We truly appreciate your loyalty and look forward to welcoming you back on your next visit. Warmest regards, Francisco Holmes-Brown General Manager

R***o

8.1

/10

Reviewed 8 week(s) ago

Convenient location, quite comfortable.

See original

Find this review helpful?

Accommodation's Reply

06 Jul 2026

Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to review our hotel. We are pleased to know that you found our location convenient and your stay comfortable. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet our guests' expectations. Once again, thank you very much for your kind review, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager

R***h

Transit

8.8

/10

Reviewed 8 week(s) ago

The location makes it easy to eat around the hotel.

See original

Find this review helpful?

Accommodation's Reply

02 Jul 2026

Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your review. We are delighted to know that you found our location convenient, with easy access to a variety of dining options around the hotel. We hope our strategic location made your stay more comfortable and enjoyable. Your feedback is truly appreciated and motivates us to continue improving our services and facilities to provide the best experience for every guest. Once again, thank you very much, and we look forward to welcoming you back on your next visit. Warmest regards, Francisco Holmes-Brown General Manager

R***a

Staycation

10.0

/10

Reviewed 8 week(s) ago

Thank you. The service is very satisfying.

See original

1 people find it helpful

Accommodation's Reply

02 Jul 2026

Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your review. We are truly pleased to know that you were satisfied with the service provided during your stay. Your kind feedback is a great encouragement to our team as we continue striving to deliver the best hospitality experience for all our guests. Your feedback is greatly appreciated and motivates us to continuously improve our services and facilities. Once again, thank you very much, and we look forward to welcoming you back on your next visit. Warmest regards, Francisco Holmes-Brown General Manager

Sigit K.

8.8

/10

Reviewed 9 week(s) ago

The room wasn't soundproof enough. Sounds from the next room were quite audible. The hotel's direct connection to the MKG food court was a plus.

See original

Find this review helpful?

Accommodation's Reply

26 Jun 2026

Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to review our hotel. We appreciate your feedback regarding the sound insulation in our rooms. We sincerely apologize for the inconvenience caused by the noise from the neighboring room and understand how this may have affected your comfort during your stay. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to better meet our guests' expectations. We are also pleased to know that you enjoyed our convenient direct access to the MKG Food Court, and we hope this added value to your overall experience. Once again, thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager

M***d

Staycation

8.5

/10

Reviewed 10 week(s) ago

Strategic location close to shopping centers

See original

1 people find it helpful

Accommodation's Reply

21 Jun 2026

Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We are delighted to know that you appreciated our strategic location and convenient access to the nearby shopping center. Providing comfort and convenience for our guests is one of our priorities, and we are pleased that our location contributed positively to your stay. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager

p***i

Leisure

9.4

/10

Reviewed 10 week(s) ago

The staff is always friendly, and the service is excellent. I've stayed here many times and never had any issues. The best 👍

See original

Find this review helpful?

Accommodation's Reply

17 Jun 2026

Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your wonderful review. We are truly delighted to know that you have chosen to stay with us on multiple occasions and that our friendly staff and service have consistently met your expectations. It is especially rewarding to hear that your stays have always been pleasant and trouble-free. Your continued trust and support mean a great deal to us. Feedback such as yours motivates our team to maintain the highest standards of hospitality and service. Once again, thank you very much for your kind words. We look forward to welcoming you back to POP! Hotel Kelapa Gading on your next visit. Warmest regards, Francisco Holmes-Brown General Manager

H***a

Transit

8.6

/10

Reviewed 10 week(s) ago

When I arrived, there were many small ants around the headboard of the bed. I booked two rooms, and both had ants. The staff came to clean when I informed them. Perhaps it would be better to have a rotating schedule for cleaning rooms, even between the furniture, to ensure guests' comfort.

See original

Find this review helpful?

Accommodation's Reply

17 Jun 2026

Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the presence of ants in both of your rooms. We understand how this may have affected your comfort during your stay. We appreciate you bringing this matter to our attention, and we are pleased that our team was able to respond and assist promptly. Thank you also for your valuable suggestion regarding more thorough and regular cleaning of room areas, including spaces around and behind furniture. Feedback such as yours is extremely important and helps us identify opportunities for improvement. We will share your comments with our housekeeping team for further review and corrective action. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet our guests' expectations. Once again, thank you for your constructive feedback. We hope to have the opportunity to welcome you back and provide you with a more comfortable experience in the future. Warmest regards, Francisco Holmes-Brown General Manager

Yudha P.

10.0

/10

Reviewed 10 week(s) ago

Friendly staff, easy access everywhere, lots of food on the 5th floor.

See original

Find this review helpful?

Accommodation's Reply

17 Jun 2026

Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your review. We are delighted to know that you enjoyed your stay and found our staff friendly and our location convenient for your activities. It is always a pleasure to hear that our guests had a comfortable and enjoyable experience. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet our guests' expectations. Once again, thank you very much for your kind review. We look forward to welcoming you back to POP! Hotel Kelapa Gading on your next visit. Warmest regards, Francisco Holmes-Brown General Manager

K***n

Business

8.5

/10

Reviewed 11 week(s) ago

(+) Strategic location, connected to Kelapa Gading Mall. (+) Looks luxurious. (+) Rooms are quite spacious and have clean white sheets. (+) Cable TV available. (-) Bathroom amenities are incomplete. (-) Elevators are limited, with only two operating. (-) Ants in the room. (-) Blurry TV and slow Wi-Fi.

See original

Find this review helpful?

Accommodation's Reply

12 Jun 2026

Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your review. We are delighted to hear that you enjoyed our strategic location with direct access to Mall Kelapa Gading, as well as the overall ambiance of the hotel. It is also wonderful to know that you found your room comfortable, spacious, and well-maintained, with clean and fresh bedding. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to better meet our guests' expectations. Once again, thank you very much for your kind review. We look forward to welcoming you back on your next visit. Warmest regards, Francisco Holmes-Brown General Manager

SURYA D. S.

Business

6.2

/10

Reviewed 11 week(s) ago

I left something in the room, it was stated as not found.

See original

1 people find it helpful

Accommodation's Reply

17 Jun 2026

Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for sharing your feedback. We sincerely regret to learn about your experience regarding the mobile phone charger that was believed to have been left in the room. Upon receiving your report, our team immediately conducted a thorough inspection of the room and surrounding areas. We also reviewed the matter with both our Security and Housekeeping teams. Unfortunately, no charger matching the description was found during the investigation. We understand your concern and appreciate the opportunity to clarify the steps taken. Please be assured that our team follows strict lost-and-found procedures, and any items found in guest rooms are properly recorded and secured. Thank you for bringing this matter to our attention. We value your feedback and hope to have the opportunity to welcome you again in the future. Warmest regards, Francisco Holmes-Brown General Manager

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.