POP! Hotel Kelapa Gading

Hotels
Preferred Partner
8.3
/10
Very Good
12,837 reviews

What Guests Say About Their Stay

Staff Friendliness (319)
Surroundings (307)
Accessibility (305)
Bedroom (270)

ANDY

9.4
/ 10
I've stayed here several times, and it's truly a great hotel. It's close to malls and culinary centers. It's perfect for families, business travelers, and solo travelers.

A***n

9.4
/ 10
Our stay at POP Kelapa Gading on July 26-27, 2025, was very comfortable. The rooms were simple but clean, and the security was quick to greet guests and take online food orders. The strategic location makes it perfect for a short stay with excellent service!
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W***u

9.1
/ 10
Friendly hotel staff, favorite location, supportive atmosphere, great city view.
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Chong S. Y.

9.7
/ 10
The staff truly made this stay! From the warm welcome at reception to the helpful housekeeping crew, everyone went above and beyond. They answered all my questions with a smile and offered local recommendations that made my trip even better.

Ina S.

8.5
/ 10
Lokasinya strategis dekat dengan mal, kamarnya bersih, kamar mandi bersih, staff-nya helpful dan ramah.
In the Area
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Sentra Kelapa Gading,Jl. Bulevard Raya Blok M Sentra Kelapa Gading, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
POP! Hotel Kelapa Gading is located in area / city East Kelapa Gading. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around POP! Hotel Kelapa Gading

Sentra Kelapa Gading,Jl. Bulevard Raya Blok M Sentra Kelapa Gading, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240
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Lobby POP! Hotel Kelapa Gading
Lobby 2 POP! Hotel Kelapa Gading

Discover More About POP! Hotel Kelapa Gading

Discover the vibrant energy and modern comfort awaiting you at POP! Hotel Kelapa Gading, a premier accommodation choice in Jakarta, Indonesia. This introduction aims to provide you with all the essential information you need to plan a memorable stay, highlighting the convenience, amenities, and local experiences that make POP! Hotel Kelapa Gading a standout option. Room rates at POP! Hotel Kelapa Gading start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

POP! Hotel Kelapa Gading Location

POP! Hotel Kelapa Gading is strategically situated in the bustling Kelapa Gading district of North Jakarta. Located at Sentra Kelapa Gading,Jl. Bulevard Raya Blok M Sentra Kelapa Gading, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240, the hotel offers excellent accessibility, being approximately 15 kilometers from the city center of Jakarta. Its proximity to major thoroughfares makes it easy to navigate the city, and it's conveniently located about 25 kilometers from the nearest major transit hub, providing a smooth journey for travelers. The atmosphere surrounding POP! Hotel Kelapa Gading is one of dynamic urban life, with a wealth of shopping, dining, and entertainment options just a stone's throw away. It's an ideal base for exploring the commercial and lifestyle hubs of North Jakarta.

POP! Hotel Kelapa Gading Facilities & Services

Facilities for guests at POP! Hotel Kelapa Gading are designed to ensure a comfortable and convenient stay.

  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • 24-Hour Front Desk:

    Assistance is available around the clock for your needs.
  • Meeting Rooms:

    Well-equipped spaces are available for business gatherings and events.
  • Restaurant:

    Enjoy delicious meals at the on-site dining venue.
  • Parking:

    Complimentary parking is available for guests with vehicles.
  • Air Conditioning:

    All rooms are equipped with air conditioning for your comfort.
  • Housekeeping:

    Daily housekeeping services ensure a clean and pleasant environment.

POP! Hotel Kelapa Gading Room Types

Explore a range of comfortable and well-appointed accommodations with the diverse room types of POP! Hotel Kelapa Gading. Whether you're traveling solo, as a couple, or with family, there's a perfect room to suit your needs.

  • Standard Room:

    These rooms offer a cozy and efficient space, perfect for solo travelers or couples. Available as non-smoking.
  • Deluxe Room:

    Slightly larger than the standard, the Deluxe Room provides additional space and comfort. Available as non-smoking.
  • Family Room:

    Designed for families, these rooms offer ample space and can accommodate multiple guests comfortably. Available as non-smoking.
All rooms are non-smoking to ensure a fresh environment for all guests. Please note that bathtubs are not a standard feature in all room types. For specific room requests or inquiries about pet-friendly options, please contact the hotel directly.

POP! Hotel Kelapa Gading Dining & Restaurants

Savor a variety of culinary delights during your stay at POP! Hotel Kelapa Gading. The hotel features an on-site restaurant that serves a selection of local and international dishes.

  • Hotel Restaurant:

    Offering breakfast, lunch, and dinner, this restaurant provides a convenient and satisfying dining experience. Estimated price per person for a meal ranges from PHP 300 to PHP 600. Operating hours are typically from 6:00 AM to 10:00 PM.
While there isn't a specific seafood buffet or rooftop bar on-site, the hotel's restaurant is a reliable spot for delicious and accessible meals.

POP! Hotel Kelapa Gading Nearby Attractions and Activities

POP! Hotel Kelapa Gading is ideally located to explore the vibrant attractions of North Jakarta and beyond. Here are some popular spots you can visit:

  • Mall Kelapa Gading:

    A premier shopping destination offering a wide array of retail outlets, dining options, and entertainment facilities.
  • Ancol Dreamland:

    A large integrated resort area featuring theme parks, beaches, and entertainment venues, perfect for a day of fun.
  • Sea World Ancol:

    Explore the wonders of marine life at this impressive aquarium, home to a diverse collection of aquatic species.
  • Jakarta International Expo (JIExpo):

    A major convention and exhibition center that hosts numerous national and international events.
  • Sunda Kelapa Old Port:

    Experience a glimpse of Jakarta's maritime history at this historic port, where traditional Bugis schooners still dock.
If you are looking for other activities around POP! Hotel Kelapa Gading, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to POP! Hotel Kelapa Gading from the Airport

Getting to POP! Hotel Kelapa Gading from the airport is straightforward, with several convenient options available.

  • Taxi:

    Metered or coupon taxis are readily available at the airport. The estimated fare to POP! Hotel Kelapa Gading can range from PHP 200 to PHP 350, depending on traffic conditions.
  • Ride-hailing Service:

    You can book a ride through a ride-hailing service for a convenient door-to-door transfer. Prices are comparable to taxis.
  • Airport Transfer Service:

    For a hassle-free experience, consider pre-booking an airport transfer service. This service offers a fixed rate and ensures a smooth arrival.
  • Public Transportation:

    While more time-consuming, it is possible to use a combination of public buses and local transport to reach the hotel, though this is generally recommended for those familiar with the city's transit system.
The airport transfer service of POP! Hotel Kelapa Gading can be arranged in advance for your convenience. Understanding how to get to POP! Hotel Kelapa Gading from the airport will help you plan your journey efficiently.

Summary of Why You Should Choose to Stay at POP! Hotel Kelapa Gading

POP! Hotel Kelapa Gading offers a compelling combination of comfort, convenience, and value, making it an excellent choice for your next trip to Jakarta.

  • Prime Location:

    Situated in the vibrant Kelapa Gading area, providing easy access to shopping, dining, and entertainment.
  • Comfortable Accommodations:

    Well-appointed rooms designed for a relaxing stay.
  • Essential Amenities:

    Enjoy facilities like free Wi-Fi, 24-hour front desk, and on-site dining.
  • Affordable Rates:

    Experience quality accommodation without breaking the bank.
  • Convenient Accessibility:

    Easy to reach from major transit points and well-connected to the city.
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Room availability at POP! Hotel Kelapa Gading

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All facilities in POP! Hotel Kelapa Gading

Fitness Center POP! Hotel Kelapa Gading
Fitness Center
Functional Hall POP! Hotel Kelapa Gading
Functional Hall
Common Space POP! Hotel Kelapa Gading
Common Space
Lobby POP! Hotel Kelapa Gading
Lobby
Accommodation Services POP! Hotel Kelapa Gading
Accommodation Services

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Bellhop
  • 24-hour security
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Elevator
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Non-smoking room

Business Facilities

  • Meeting facilities
  • Projector

Connectivity

  • Free WiFi

Accommodation Policy & General Information in POP! Hotel Kelapa Gading

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

In applying the government's rules about practicing health protocol to prevent the spread of Covid-19. We are now closing all the hotel public facilities, such as; gym, swimming pool, spa, meeting room, and other facilities until further notice. Sorry for the inconvenience.

Additional Policy

In applying the government's rules about practicing health protocol to prevent the spread of Covid-19. We are now closing all the hotel public facilities, such as; gym, swimming pool, spa, meeting room, and other facilities until further notice. Sorry for the inconvenience.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at POP! Hotel Kelapa Gading
266
Number of floors in POP! Hotel Kelapa Gading
14
Another facilities in POP! Hotel Kelapa Gading
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in POP! Hotel Kelapa Gading

What are available facilities at POP! Hotel Kelapa Gading ?
There are top facilites at POP! Hotel Kelapa Gading such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at POP! Hotel Kelapa Gading ?
The standard check-in time at POP! Hotel Kelapa Gading is starting from From 14:00 while the latest check-out time is at Before 12:00
Does POP! Hotel Kelapa Gading provide breakfast?
Yes, POP! Hotel Kelapa Gading provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of POP! Hotel Kelapa Gading ?
POP! Hotel Kelapa Gading is a 2.0-star hotel.
How many floors does POP! Hotel Kelapa Gading have?
POP! Hotel Kelapa Gading has 14 floors.
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More Reviews from Other Guests in POP! Hotel Kelapa Gading

Overall Ratings & Reviews POP! Hotel Kelapa Gading

Traveloka (12,777)
Other sources (60)
8.4
Very Good
From 12,777 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

7.6

Location

8.8

Service and Facilites

8.3

People often mention about POP! Hotel Kelapa Gading
All
Staff Friendliness (173)
Bedroom (157)
Surroundings (155)
Ambiance (149)
Accessibility (147)
Bathroom (132)
Hotel Area (127)
Check-in/out Time (101)
Wifi (100)
Distance to City Center (99)
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Traveler Reviews POP! Hotel Kelapa Gading

Number of reviews per page
20
40
Customer reviews
SURYA D. S.
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 1 day(s) ago
I left something in the room, it was stated as not found.
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S***A
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 1 day(s) ago
Experience of leaving items in the room, when confirmed it was stated that they were not found.
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Guest
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Very close access to the mall.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your review. We are pleased to hear that you enjoyed our very close and convenient access to the nearby shopping mall, making your stay more comfortable and practical. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet and exceed our guests’ expectations. Once again, thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
i***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 day(s) ago
If possible, don't use a deposit.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your feedback. We appreciate your input regarding the deposit policy. Kindly be informed that our deposit procedure is applied in line with hotel policy, however your feedback is noted and will be taken into consideration as part of our ongoing effort to improve guest convenience. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet and exceed our guests’ expectations. Once again, thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
J***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Good access, decent food, clean. Will be back next time.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We are delighted to know that you enjoyed our convenient location, cleanliness, and food offerings during your stay. It is especially rewarding to hear that you plan to return on your next visit. Your positive feedback encourages us to continue delivering the best possible experience for all our guests. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Bambang H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The service is good, polite and friendly.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We are delighted to know that you found our service to be good, polite, and friendly. Providing warm hospitality and ensuring our guests feel welcome throughout their stay are among our top priorities. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
N***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
All the facilities and services are convenient. You'll definitely be at MKG in just 5 minutes on foot.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We are delighted to hear that you were satisfied with our facilities and services. It is also wonderful to know that you enjoyed the convenience of our strategic location, with easy walking access to the nearby shopping mall. We are pleased that this added value to your overall stay experience. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Yodi S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Very comfortable to stay here, near business area and easy for looking for lunch and dinner.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We are delighted to know that you had a comfortable stay with us. It is wonderful to hear that our location near the business area and the easy access to various dining options for lunch and dinner contributed positively to your experience. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
m***m
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
There are no drinks or soap in the room, just because it's a standard room.....
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We sincerely apologize for the inconvenience you experienced regarding the amenities in your room. We understand how important these facilities are to our guests' comfort, and we regret that your stay did not fully meet your expectations. Please be assured that your feedback has been shared with the relevant team for review and improvement. We continuously strive to enhance our services and facilities to provide a better experience for all our guests. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
m***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 5 week(s) ago
There are no adequate drinks available in the room.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Thank you for sharing your feedback regarding the beverage amenities in the room. We would like to inform you that, as part of our hotel concept, complimentary drinking water is available through water dispensers conveniently located on every guest floor for easy access throughout your stay. We appreciate your comments and will continue to evaluate our services and facilities to ensure a comfortable experience for all our guests. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Sarah T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The room is comfortable and quite spacious, clean
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We are delighted to know that you found your room comfortable, spacious, and clean. It is always rewarding to receive positive feedback from our guests, as it motivates us to continue providing a pleasant stay experience. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
t***n
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 week(s) ago
I stayed one night at Pop Hotel, but it turned out they didn't provide toothbrushes or toothpaste. Drinking water had to be obtained from the dispenser in front of the elevator. As for the room, cleanliness was okay.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We appreciate you sharing your experience with us. As part of our hotel concept and sustainability efforts, certain amenities such as toothbrushes and toothpaste are not provided in the room by default. We also provide drinking water through dispensers conveniently located on every guest floor for easy access. We are pleased to know that you were satisfied with the cleanliness and overall condition of the room. Your feedback is valuable to us as we continue to improve our services and facilities. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
t***t
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Just a quick note—the flush panel in the bathroom seems to come loose and keeps falling off. It might need a small repair or adjustment to keep it securely in place.
1 people find it helpful
Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the loose flush panel in the bathroom. Please be assured that your feedback has been shared with our Engineering team for immediate inspection and corrective action to ensure the issue is properly addressed. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
H***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Easy location, comfortable and clean hotel.
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your kind review. We are pleased to hear that you found our hotel comfortable, clean, and conveniently located. It is always our goal to provide a pleasant and hassle-free stay experience for all our guests. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet and exceed our guests’ expectations. Once again, thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Rudy G.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff was very friendly and clearly explained all the hotel facilities. The hotel is close to the mall, making it suitable for both business trips and simply relaxing. The breakfast menu was also delicious.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your wonderful review. We are delighted to hear that you appreciated our friendly staff, clear explanation of hotel facilities, convenient location near the mall, and our breakfast selection. It is also great to know that our hotel was suitable for both your business trip and leisure stay. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet and exceed our guests’ expectations. Once again, thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
J***A
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
We can rest well after a long day. Thank you.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your kind review. We are delighted to hear that you were able to rest well and enjoy a comfortable stay after a long day. Providing a relaxing and restful experience for our guests is always our priority. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet and exceed our guests’ expectations. Once again, thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
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Boy B. P.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Strategic location, have stayed there several times, because it is close to the workplace, and there are many culinary options, including MKG, that is the main attraction. Feedback for the management is regarding the unstable Wi-Fi, and is always off - even though it is vital for guests who need an internet connection to always be connected. In addition, in the bathroom, the shower seat was broken, so the position was not right (I was on the 18th floor at that time). Others are safe, meanwhile, the input suggestions, hopefully can be improved. But I personally will still make POP Hotel Kelapa Gading my first choice, whenever I have work or personal matters, which are close to that area. Thank you.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your detailed review and constructive feedback. We are pleased to hear that you find our location strategic, convenient for your work, and close to various dining options and shopping facilities such as the nearby mall, which you consider a key advantage for your stay. At the same time, we sincerely appreciate your valuable input regarding the Wi-Fi stability and the condition of the shower holder in your room. Please be assured that your comments have been shared with the relevant departments for further evaluation and improvement, as we continuously strive to enhance the comfort and experience of our guests. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet and exceed our guests’ expectations. Once again, thank you very much for your continued trust and support. We look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Early check-in is possible, usually at 12 noon you can enter your room, thanks Pop Hotel Kelapa Gading.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your kind review. We are pleased to hear that you appreciated the early check-in arrangement and that your experience with us was a pleasant one. It is always our aim to provide convenience and flexibility for our guests whenever possible. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet and exceed our guests’ expectations. Once again, thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
K***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Great location, small room, attached to Mall Kelapa Gading
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your review. We are glad to hear that you appreciated our great location with direct access to the mall, which offers added convenience during your stay. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet and exceed our guests’ expectations. Once again, thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
M***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Yesterday, I left my sister's tumbler behind, and I only realized it half an hour later. I contacted the FO, and they still had it. Thanks, Pop Hotel Kelapa Gading team.
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews POP! Hotel Kelapa Gading

Traveloka (12,777)
Other sources (60)
8.4
Very Good
From 12,777 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

7.6

Location

8.8

Service and Facilites

8.3

People often mention about POP! Hotel Kelapa Gading
All
Staff Friendliness (173)
Bedroom (157)
Surroundings (155)
Ambiance (149)
Accessibility (147)
Bathroom (132)
Hotel Area (127)
Check-in/out Time (101)
Wifi (100)
Distance to City Center (99)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews POP! Hotel Kelapa Gading

Number of reviews per page
20
40
Customer reviews
SURYA D. S.
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 1 day(s) ago
I left something in the room, it was stated as not found.
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S***A
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 1 day(s) ago
Experience of leaving items in the room, when confirmed it was stated that they were not found.
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Guest
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Very close access to the mall.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your review. We are pleased to hear that you enjoyed our very close and convenient access to the nearby shopping mall, making your stay more comfortable and practical. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet and exceed our guests’ expectations. Once again, thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
i***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 day(s) ago
If possible, don't use a deposit.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your feedback. We appreciate your input regarding the deposit policy. Kindly be informed that our deposit procedure is applied in line with hotel policy, however your feedback is noted and will be taken into consideration as part of our ongoing effort to improve guest convenience. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet and exceed our guests’ expectations. Once again, thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
J***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Good access, decent food, clean. Will be back next time.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We are delighted to know that you enjoyed our convenient location, cleanliness, and food offerings during your stay. It is especially rewarding to hear that you plan to return on your next visit. Your positive feedback encourages us to continue delivering the best possible experience for all our guests. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Bambang H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The service is good, polite and friendly.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We are delighted to know that you found our service to be good, polite, and friendly. Providing warm hospitality and ensuring our guests feel welcome throughout their stay are among our top priorities. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
N***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
All the facilities and services are convenient. You'll definitely be at MKG in just 5 minutes on foot.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We are delighted to hear that you were satisfied with our facilities and services. It is also wonderful to know that you enjoyed the convenience of our strategic location, with easy walking access to the nearby shopping mall. We are pleased that this added value to your overall stay experience. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Yodi S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Very comfortable to stay here, near business area and easy for looking for lunch and dinner.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We are delighted to know that you had a comfortable stay with us. It is wonderful to hear that our location near the business area and the easy access to various dining options for lunch and dinner contributed positively to your experience. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
m***m
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
There are no drinks or soap in the room, just because it's a standard room.....
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We sincerely apologize for the inconvenience you experienced regarding the amenities in your room. We understand how important these facilities are to our guests' comfort, and we regret that your stay did not fully meet your expectations. Please be assured that your feedback has been shared with the relevant team for review and improvement. We continuously strive to enhance our services and facilities to provide a better experience for all our guests. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
m***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 5 week(s) ago
There are no adequate drinks available in the room.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Thank you for sharing your feedback regarding the beverage amenities in the room. We would like to inform you that, as part of our hotel concept, complimentary drinking water is available through water dispensers conveniently located on every guest floor for easy access throughout your stay. We appreciate your comments and will continue to evaluate our services and facilities to ensure a comfortable experience for all our guests. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Sarah T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The room is comfortable and quite spacious, clean
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We are delighted to know that you found your room comfortable, spacious, and clean. It is always rewarding to receive positive feedback from our guests, as it motivates us to continue providing a pleasant stay experience. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
t***n
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 week(s) ago
I stayed one night at Pop Hotel, but it turned out they didn't provide toothbrushes or toothpaste. Drinking water had to be obtained from the dispenser in front of the elevator. As for the room, cleanliness was okay.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. We appreciate you sharing your experience with us. As part of our hotel concept and sustainability efforts, certain amenities such as toothbrushes and toothpaste are not provided in the room by default. We also provide drinking water through dispensers conveniently located on every guest floor for easy access. We are pleased to know that you were satisfied with the cleanliness and overall condition of the room. Your feedback is valuable to us as we continue to improve our services and facilities. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
t***t
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Just a quick note—the flush panel in the bathroom seems to come loose and keeps falling off. It might need a small repair or adjustment to keep it securely in place.
1 people find it helpful
Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the loose flush panel in the bathroom. Please be assured that your feedback has been shared with our Engineering team for immediate inspection and corrective action to ensure the issue is properly addressed. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
H***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Easy location, comfortable and clean hotel.
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your kind review. We are pleased to hear that you found our hotel comfortable, clean, and conveniently located. It is always our goal to provide a pleasant and hassle-free stay experience for all our guests. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet and exceed our guests’ expectations. Once again, thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Rudy G.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff was very friendly and clearly explained all the hotel facilities. The hotel is close to the mall, making it suitable for both business trips and simply relaxing. The breakfast menu was also delicious.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your wonderful review. We are delighted to hear that you appreciated our friendly staff, clear explanation of hotel facilities, convenient location near the mall, and our breakfast selection. It is also great to know that our hotel was suitable for both your business trip and leisure stay. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet and exceed our guests’ expectations. Once again, thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
J***A
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
We can rest well after a long day. Thank you.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your kind review. We are delighted to hear that you were able to rest well and enjoy a comfortable stay after a long day. Providing a relaxing and restful experience for our guests is always our priority. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet and exceed our guests’ expectations. Once again, thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
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Boy B. P.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Strategic location, have stayed there several times, because it is close to the workplace, and there are many culinary options, including MKG, that is the main attraction. Feedback for the management is regarding the unstable Wi-Fi, and is always off - even though it is vital for guests who need an internet connection to always be connected. In addition, in the bathroom, the shower seat was broken, so the position was not right (I was on the 18th floor at that time). Others are safe, meanwhile, the input suggestions, hopefully can be improved. But I personally will still make POP Hotel Kelapa Gading my first choice, whenever I have work or personal matters, which are close to that area. Thank you.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your detailed review and constructive feedback. We are pleased to hear that you find our location strategic, convenient for your work, and close to various dining options and shopping facilities such as the nearby mall, which you consider a key advantage for your stay. At the same time, we sincerely appreciate your valuable input regarding the Wi-Fi stability and the condition of the shower holder in your room. Please be assured that your comments have been shared with the relevant departments for further evaluation and improvement, as we continuously strive to enhance the comfort and experience of our guests. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet and exceed our guests’ expectations. Once again, thank you very much for your continued trust and support. We look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Early check-in is possible, usually at 12 noon you can enter your room, thanks Pop Hotel Kelapa Gading.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your kind review. We are pleased to hear that you appreciated the early check-in arrangement and that your experience with us was a pleasant one. It is always our aim to provide convenience and flexibility for our guests whenever possible. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet and exceed our guests’ expectations. Once again, thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
K***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Great location, small room, attached to Mall Kelapa Gading
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for taking the time to share your review. We are glad to hear that you appreciated our great location with direct access to the mall, which offers added convenience during your stay. Your feedback is our most precious source of information as we continuously strive to improve our services and facilities to meet and exceed our guests’ expectations. Once again, thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
M***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Yesterday, I left my sister's tumbler behind, and I only realized it half an hour later. I contacted the FO, and they still had it. Thanks, Pop Hotel Kelapa Gading team.
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