Pullman Bali Legian Beach

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Sustainable Hotel
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8.4
/10
Very Good
2,037 reviews

What Guests Say About Their Stay

M***a

9.4
/ 10
All the staff working there are very friendly, the place is pleasant, and the facilities provided are very complete.
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Riska N. Y.

9.7
/ 10
Overall, I had a very pleasant stay and would highly recommend this hotel to anyone looking for comfort, great service, and good value for money. I would definitely love to come back again in the future.

Verified Traveler

10.0
/ 10
Great place, great staff, for sure will visit again without any hesitation.

Herst P.

9.1
/ 10
Very enjoyable, good and friendly service.
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Lim W.

9.7
/ 10
Worthed, everything from this hotel makes me comfortable and one of the must try hotel in Legian. One thing to improve is there are mosquitoes sometimes because the concept is garden.
In the Area
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1 Melasti, Bali, Legian, Kuta, Bali, Indonesia, 80361

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Pullman Bali Legian Beach is a good choice when you are visiting Legian. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pullman Bali Legian Beach

1 Melasti, Bali, Legian, Kuta, Bali, Indonesia, 80361
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Discover More About Pullman Bali Legian Beach

Overview of Pullman Bali Legian Beach

Few beachfront hotels in Legian put their main pool on the roof, but Pullman Bali Legian Beach does: the resort's adults-only infinity pool sits at rooftop level, while a separate garden pool with a children's area serves families at ground level. That split between a quiet, grown-up space above and an all-ages garden below shapes much of the experience here, and it is the detail that sets this resort apart from its neighbours along the Legian shoreline.

Pullman Bali Legian Beach is a 5-star resort at 1 Melasti, Legian, in the Kuta district of Bali's Badung regency. According to Traveloka's listing data, the property was built in 2009 and last renovated in 2018, and it rises five floors. The resort offers 378 rooms and suites, a figure confirmed by both its Traveloka property information and the Accor brand site, which places it among the larger beachfront properties in this part of the island. As part of Accor's Pullman brand, the resort is positioned between Kuta and Legian beaches, so guests can walk to the sand in either direction.

Beyond leisure, the resort is set up for business and event travellers, with a ballroom and function spaces suited to conferences and celebrations. Traveloka's property information also notes that the resort is part of the MyResorts programme and holds Green Globe and HACCP certifications, which relate to sustainable operations and food-safety management respectively. For guests weighing several large Legian resorts, those certifications, the rooftop pool and the 2018 renovation are the clearest points of difference.

Room Types at Pullman Bali Legian Beach

The Accor brand site lists a range of room and suite categories at Pullman Bali Legian Beach, running from garden-view deluxe rooms up to a presidential suite. The categories below are presented from the entry tier upwards; bed configurations and views vary by category and by booking, so always confirm the exact set-up shown for your chosen rate on the Traveloka booking page.

Deluxe Room

The Deluxe Room is the starting category on the official site, offered with either one king bed or two single beds and a garden view. It suits couples, friends sharing on a twin set-up, and solo travellers who want a straightforward base close to the beach.

Deluxe Executive Room

The Deluxe Executive Room is listed with a king bed and a garden outlook. It sits a step above the entry deluxe category, making it a sensible choice for business travellers or couples wanting a little more from their room.

Premium Deluxe Room

The Premium Deluxe Room is offered with a king bed or two singles, and the official site lists both garden-view and ocean-view variants. If a sea outlook matters to you, check the room name carefully when booking, as the view is tied to the specific room type selected.

Exclusive Family Room

Designed with families in mind, the Exclusive Family Room pairs a king bed with a flip bed and looks over the garden. It is a practical option for parents travelling with a child who would rather book one room than two.

Suites

For more space, the official site lists several suite categories, including the Superior Suite, the Junior Family Suite, the Exclusive Suite and the Presidential Suite. The Junior Family Suite is configured with a king bed plus two singles, which works well for families with older children, while the Presidential Suite sits at the top of the ladder.

Traveloka's listing confirms a TV as an in-room facility. Beyond that, detailed per-room amenities are not published in the structured feed, so rooms should be expected to include air conditioning and a private bathroom, with the full amenity list shown for each room on the listing at the time of booking.

Facilities and Amenities

Facilities at Pullman Bali Legian Beach lean heavily towards pool time, wellness and family convenience. Traveloka's listing and the property's own description together confirm the following on-site features:

  • Two outdoor pools: an adults-only rooftop infinity pool and an all-ages garden pool with a dedicated kids' pool area.
  • Wellness: Tjakra-7 Spa for traditional treatments, a wellness centre and a salon.
  • Fitness: a fitness centre operating under Pullman's FIT concept.
  • Families: a children's play area and babysitting services.
  • Business and events: a ballroom and a series of meeting and function spaces.
  • Connectivity: WiFi in public areas of the resort.
  • Parking: free on-site parking, valet parking, and space for buses and trucks, useful for groups and event coaches.

Service touches recorded on Traveloka include a 24-hour receptionist, a concierge desk, and express check-in and check-out, which helps on busy arrival days when large groups land at once. Room service is also available. Just outside the resort, the listing notes ATM and banking facilities nearby, handy for drawing cash before heading out to the shops and warungs of Legian.

The combination of an adults-only pool and a separate family pool means couples and families can share the same resort without competing for the same sun loungers. Event planners will also appreciate that the meeting spaces sit within a beachfront resort rather than a city convention hotel, which makes the property a natural fit for incentive trips and weddings.

Location and Getting There

Pullman Bali Legian Beach stands on Jalan Melasti in Legian, postal code 80361, within the Kuta district of Badung. The official site describes the resort as located between Kuta and Legian beaches, so the shoreline is right on the doorstep and both beach stretches are within easy reach on foot.

Getting there is straightforward for visitors flying in from Singapore and elsewhere:

  1. Fly into Bali: arrive at Ngurah Rai International Airport, which the Accor brand site places roughly 20 minutes from the resort by road. You can book flights to Bali on Traveloka and pair them with your stay.
  2. Transfer by road: take a taxi or a pre-arranged car north from the airport towards Legian. Traveloka's listing does not show an airport transfer service for this property, so arrange your own transport or check with the hotel directly before travelling.
  3. Arrive on Jalan Melasti: the resort's address is 1 Melasti, Legian; quoting the hotel name and street to your driver is usually enough.

Travel times on the road from the airport can stretch at peak hours, so allow extra time if you are heading back for an evening flight. Guests arriving by car will find free parking and a valet service on site, and groups travelling by coach can use the bus parking area. Once settled in, the beachfront promenade and the lanes of Legian make it easy to explore on foot without needing a car every day.

Dining at Pullman Bali Legian Beach

Traveloka's listing records four restaurants and dining outlets at Pullman Bali Legian Beach, and the official site names them. Montage is the all-day dining restaurant, serving European and Asian cuisine from breakfast through dinner. Alongside it, three bars cover different corners of the resort:

  • IP-Bar: the poolside bar, a relaxed spot for a drink between swims.
  • Garden Bar: set by the main garden pool, convenient for families spending the day at ground level.
  • L-Bar: the lobby bar, a natural meeting point before heading out for the evening.

Room service is available for guests who prefer to dine in, and the resort's HACCP certification, noted in Traveloka's property information, reflects a formal food-safety management system in its kitchens. Breakfast inclusion depends on the rate you book, so check the room offer for a breakfast tag before confirming. Outside the resort, Legian's busy streets are lined with cafés and restaurants, and you can find things to do around Legian to round out your days between meals.

Why Stay at Pullman Bali Legian Beach

The strongest case for Pullman Bali Legian Beach is its layout. An adults-only rooftop infinity pool in one part of the resort and a garden pool with a kids' area in another mean couples seeking quiet and families with children can each find their own space. Add a beachfront position between Kuta and Legian, and the resort covers both the lazy beach-holiday brief and the active, out-and-about one.

It also helps that this is a full-service 5-star resort with depth behind the front desk. A 24-hour receptionist, a concierge, express check-in and check-out, babysitting and room service are all recorded on Traveloka's listing, and the property carries a high-quality service highlight on the platform for minimal check-in issues. The Green Globe certification noted in its property information will appeal to travellers who weigh sustainability when choosing where to stay.

Finally, the resort's size and function spaces make it a dependable choice for group travel, from weddings to company retreats. If you are still comparing options, you can compare other hotels in Legian and across Bali on Traveloka before deciding.

Tips for Booking Pullman Bali Legian Beach on Traveloka

  1. Pick the pool that suits you: remember that the rooftop infinity pool is adults-only. Families with young children will spend most of their pool time in the garden pool and kids' area.
  2. Read the room name for the view: ocean views are tied to specific categories such as certain Premium Deluxe rooms, so a garden-view room will not include a sea outlook.
  3. Plan around check-in and check-out: check-in at Pullman Bali Legian Beach starts from 15:00 and check-out is by 12:00, so plan beach time or a spa visit around those hours if you land early or fly out late.
  4. Look for breakfast-inclusive rates: rates vary, and some include breakfast while others are room-only.
  5. Sort out airport transport: since an airport transfer is not shown on the Traveloka listing, book a car or arrange a taxi before you land.
  6. Check policies before you pay: deposit, cancellation and extra-bed terms differ by rate, so review the policy section on the booking page.

Booking through Traveloka lets you view room options side by side, pay with the method that suits you, and keep your itinerary in one app. Ready to go? Start planning your Bali escape on the Traveloka homepage.

Other Popular Hotels in Badung, Bali

The Kuta Beach Heritage Hotel Bali - Managed by Accor

  • About the hotel: a 5-star hotel near Kuta Beach whose 159 rooms are inspired by surfing, fishing and seafaring, suited to beach-goers who want character as well as comfort.
  • Room types: see the listing for current room categories.
  • Facilities: swimming pool, Aqua Spa, H2O Fitness Center, Riva Bar & Restaurant, Waves Restaurant, parking and WiFi in public areas.
  • Services: 24-hour receptionist, concierge, express check-in and check-out, babysitting.

Padma Resort Legian

  • About the hotel: a large 5-star beachfront resort on Jalan Padma in Legian with a strong family focus.
  • Room types: Deluxe Room, Premier Room, Family Room and suites, among others.
  • Facilities: several swimming pools including a kids' pool, spa, fitness centre, kids' club, restaurants and bars, meeting spaces.
  • Services: 24-hour front desk, room service, babysitting.

Bali Mandira Beach Resort & Spa

  • About the hotel: a 5-star beachfront resort on Jalan Padma in Legian that blends modern design with Balinese architecture.
  • Room types: Deluxe Room, Family Suite and other suite categories.
  • Facilities: swimming pool, children's pool, spa, fitness centre, kids' club, restaurants.
  • Services: 24-hour front desk, concierge, laundry, room service, tour desk.

Legian Beach Hotel

  • About the hotel: a 4-star hotel on Jalan Melasti with beachfront access, popular with families.
  • Room types: Superior Room, Deluxe Room and family-oriented suites.
  • Facilities: swimming pool, children's pool, spa, fitness centre, restaurant.
  • Services: 24-hour front desk, room service, laundry, concierge.

Mercure Bali Legian

  • About the hotel: a 4-star Accor hotel on Jalan Legian, within walking distance of Legian Beach and suited to travellers who want to be near the shops.
  • Room types: Superior Room, Deluxe Room, Family Room and Suite.
  • Facilities: swimming pool, spa, fitness centre, kids' club, The Terrace Restaurant.
  • Services: 24-hour front desk, WiFi in public areas, parking.

Four Points by Sheraton Bali, Kuta

  • About the hotel: a 4-star hotel on Jalan Benesari in the Legian and Kuta area, with 163 rooms across five floors.
  • Room types: Superior Room, Deluxe Room, Family Room and Suite.
  • Facilities: swimming pool, fitness centre, spa, kids' club, restaurant and café.
  • Services: 24-hour front desk, valet parking.

Fairfield by Marriott Bali Legian

  • About the hotel: a 4-star hotel on Jalan Sri Rama in Legian with 151 rooms over six floors, a practical base for both leisure and business trips.
  • Room types: see the listing for current room categories.
  • Facilities: swimming pool, fitness centre, restaurant, coffee shop, function hall.
  • Services: 24-hour front desk, room service, express check-in and check-out, valet parking.

All facilities in Pullman Bali Legian Beach

Others Pullman Bali Legian Beach
Others

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool
  • Children play area

Transportation

  • Bus/truck parking
  • Valet parking

General

  • Swimming pool

Public Facilities

  • WiFi in public area
  • Parking

Hotel Services

  • Express check-in
  • Express check-out
  • Concierge
  • 24-hour Receptionist

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Pullman Bali Legian Beach

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Pullman Bali Legian Beach
5
Another facilities in Pullman Bali Legian Beach
Babysitting, Outdoor pool, Children play area, Bus/truck parking, Valet parking

Frequently asked question in Pullman Bali Legian Beach

What time is check-in and check-out at Pullman Bali Legian Beach?
Check-in at Pullman Bali Legian Beach starts from 15:00 and check-out is by 12:00, according to Traveloka's listing. The resort also offers express check-in and express check-out, and a 24-hour receptionist is on hand, so late-night arrivals can still be welcomed after a delayed flight into Bali.
Where is Pullman Bali Legian Beach located?
Pullman Bali Legian Beach is at 1 Melasti, Legian, in the Kuta district of Badung, Bali. The resort sits on the beachfront between Kuta and Legian beaches, and the official Accor site places it roughly 20 minutes by road from Ngurah Rai International Airport, depending on traffic conditions on the day.
Does Pullman Bali Legian Beach have an infinity pool?
Yes. Pullman Bali Legian Beach has an adults-only infinity pool at rooftop level, according to the resort's property information on Traveloka and the official Accor site. Families are catered for separately with an all-ages garden pool that includes a dedicated kids' pool area, so children still have plenty of space to swim.
What room types are available at Pullman Bali Legian Beach?
Pullman Bali Legian Beach lists a ladder of categories on its official site, starting with the Deluxe Room and moving up through the Deluxe Executive Room, Premium Deluxe Room and Exclusive Family Room to suites such as the Superior Suite, Junior Family Suite, Exclusive Suite and Presidential Suite. Some Premium Deluxe rooms offer an ocean view, while others look over the garden. Check the Traveloka booking page for the exact bed set-up and view of each room.
What dining options are there at Pullman Bali Legian Beach?
Pullman Bali Legian Beach has four dining outlets recorded on Traveloka. Montage is the all-day dining restaurant serving European and Asian dishes, while IP-Bar sits by the pool, the Garden Bar overlooks the main garden pool and L-Bar is in the lobby. Room service is also available, and whether breakfast is included depends on the rate you choose when booking.
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More Reviews from Other Guests in Pullman Bali Legian Beach

Overall Ratings & Reviews Pullman Bali Legian Beach

Traveloka (1,033)
Other sources (1,004)
8.4
Very Good
From 1,033 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.7

Service and Facilites

8.5

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Staff Friendliness (24)
Ambiance (23)
Bathroom (21)
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Hotel Area (18)
Distance to City Center (17)
Family Friendly (17)
Accessibility (16)
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Traveler Reviews Pullman Bali Legian Beach

Number of reviews per page
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Customer reviews
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Lisa A.
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Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
A lot of the furniture is damaged.
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Getsa N.
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Leisure
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8.5
/10
Reviewed 4 week(s) ago
Comfortable, the staff and admin are the best, the service is the best. Thanks
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M***a
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9.4
/10
Reviewed 13 week(s) ago
All the staff working there are very friendly, the place is pleasant, and the facilities provided are very complete.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Thank you for your wonderful review and for choosing Pullman Bali Legian Beach Hotel as your accommodation. We are delighted to hear that you enjoyed your stay with us. Your comments regarding the friendly hospitality of the entire team, the pleasant atmosphere of the hotel, and the comprehensive facilities mean a great deal to us. Such positive feedback is a great encouragement to our entire team to provide the best service and create memorable experiences for all guests. We hope to welcome you back to Pullman Bali Legian Beach Hotel soon for another impressive stay. Sincerely, Araya, Customer Experience Team
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F***h
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Leisure
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10.0
/10
Reviewed 14 week(s) ago
The hotel staff are very friendly in serving.
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1 people find it helpful
Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Pullman Bali Legian Beach. We are delighted to hear that you were impressed with the hospitality and service from our team. Friendly, sincere, and attentive service to all guests is our unwavering commitment. Thank you for your compliments. We hope to welcome you back to Pullman Bali Legian Beach again in the future for another memorable stay. Sincerely, Araya, Customer Experience Team
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F***y
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Leisure
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8.5
/10
Reviewed 21 week(s) ago
All good... Our room faces the ocean, very nice view, can see the sunset. The room is a bit old and needs an upgrade, especially the door.
1 people find it helpful
Accommodation's Reply
21 May 2026
Dear F***y, Thank you for sharing your feedback with us on your recent stay with us. We are delighted to hear that you enjoyed the ocean view from your room and the beautiful sunsets—it’s always a pleasure to know our guests had a memorable stay. We truly appreciate your comments regarding the room, particularly the door, and we will take your feedback into consideration as we plan future upgrades to enhance our guests’ experience. We look forward to welcoming you back to Pullman Bali Legian Beach for another stay and providing an even more comfortable and enjoyable experience. Warm regards, Febry Guest Experience
veronica w.
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Leisure
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10.0
/10
Reviewed 21 week(s) ago
This is the second time our family has stayed in a Junior Suite room. It was great because we could hang out with our adult children because the rooms are connected. I also have premium Wi-Fi, as I'm an Accor member. Breakfast was also delicious and quite varied. We'll be staying at the Pullman again next holiday. Thank you.
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Accommodation's Reply
21 May 2026
Dear Veronica W., Thank you so much for choosing to stay at Pullman Bali Legian Beach. We are delighted to hear that our Junior Suite enhanced your stay with your family, and that our premium Wi-Fi and breakfast met your expectations. We greatly appreciate your loyalty as an Accor member, and we will continuously use your feedback to improve our services and ensure every stay is even more enjoyable. We look forward to welcoming you and your family back on your next vacation. Sincerely, Febri, Customer Experience Team
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Riska N. Y.
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9.7
/10
Reviewed 32 week(s) ago
Overall, I had a very pleasant stay and would highly recommend this hotel to anyone looking for comfort, great service, and good value for money. I would definitely love to come back again in the future.
2 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Ms. Riska N.Y, Thank you very much for your kind review. We are delighted to hear that you had a pleasant stay with us and that you appreciated the comfort, service, and value we strive to provide. Your recommendation truly means a lot to our team. It would be our absolute pleasure to welcome you back to Pullman Bali Legian Beach in the future for another memorable stay. Warm regards, Arya Guest Experience
Verified Traveler
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Great place, great staff, for sure will visit again without any hesitation.
2 people find it helpful
Accommodation's Reply
05 Feb 2026
Dear our valued guest, Thank you for sharing such a wonderful review. We’re thrilled to hear that you had a great experience with us and that our team made your stay memorable. It’s always our goal to provide attentive service, comfortable accommodations, and enjoyable facilities, so it’s fantastic to know these stood out during your visit. We’re delighted you plan to return, and we look forward to welcoming you back to Pullman Bali Legian Beach for another seamless and relaxing stay. There’s always more to explore and enjoy, from our pools and dining options to our beachfront location and personalized service. Warm regards, Arya Gest Experience
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 39 week(s) ago
So far, my stay has been good, the food is also delicious, the best. I'm a bit disappointed that the cleanliness has started to decline for a hotel like Pullman, there are many dirty spots in the room, even when I first entered the floor was so dirty that my feet were black, I called the staff to sweep and mop again. The room smells bad, the curtains are also dirty and black, the sheets smell a bit musty. I hope Pullman continues to maintain its cleanliness. Thank you
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Accommodation's Reply
05 Feb 2026
Dear Valued Guest, Thank you for sharing your experience staying at Pullman Bali Legian Beach. We are delighted to hear that you enjoyed our food and facilities. We also take note of your feedback regarding the substandard cleanliness of your room and surrounding areas, including the condition of the floors, the scent in the room, the curtains, and the linens. This feedback is invaluable to us as it helps us assess our cleanliness standards to maintain the high standards of Pullman hotels. Our housekeeping team has been informed and is focusing on improving cleaning details in all guest rooms and areas of the hotel. We appreciate your concern about the quality of your stay and hope to welcome you back with even better service and cleanliness on your next visit. Sincerely, Araya, Guest Experience Team
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S***i
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8.5
/10
Reviewed 39 week(s) ago
i was a bit annoyed because I arrived at the hotel at 2:30 PM but could only check in at 3:25 PM.
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Accommodation's Reply
05 Feb 2026
Dear Valued guest, Thank you for sharing your experience with us. We understand that an early arrival can sometimes coincide with the final stages of preparing rooms from departing guests. Our check-in time is scheduled to ensure every room meets our high standards of cleanliness and comfort, which is why there was a short wait before your room was ready. We truly appreciate your patience and are glad you chose to stay with us. Our team is always available to assist with early arrival options, and we look forward to welcoming you again and making your next stay even more seamless. Warm regards, Arya Guest Experience
Verified Traveler
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Leisure
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10.0
/10
Reviewed 47 week(s) ago
Family vacation is suitable here, the kids are happy, the facilities are complete, close to the city center, the service is extraordinary.
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1 people find it helpful
Accommodation's Reply
05 Feb 2026
Dear Valued Guest, Thank you so much for your wonderful review. We are delighted to hear that your family vacation was enjoyable, the children were happy, and our facilities met your needs. We are also glad that our team's service made your experience even more special. We hope to welcome you and your family back to Pullman Bali Legian Beach Hotel on your next visit. Sincerely, Araya, Customer Experience Team
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Ardhani H. S.
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Staycation
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6.9
/10
Reviewed 53 week(s) ago
I was really looking forward to celebrating my birthday at the Pullman Legian Bali, a 5-star hotel that unfortunately fell short of my expectations. The check-in process was underwhelming, with no warm welcome or special touches to mark the occasion. I was asked to wait in the lounge for my room key, but after 30 minutes, no one showed up. When I followed up with the receptionist, I was told my room wasn't ready. I struck up a conversation with a foreign guest who checked in the day before, and she mentioned getting her room key promptly. This made me wonder if the hotel treats locals and foreigners differently. When I requested a late checkout due to my late check-in, the receptionist initially said it wasn't possible due to full bookings. However, after checking with the manager, they agreed to extend my checkout time. My overall experience was disappointing, and I wouldn't recommend this hotel to others. The service felt inconsistent, and I couldn't shake off the feeling that I was treated differently because I was a local guest using a paylater app for payment. notes : at that time I feel like I'm just being grumpy woman and even apologize to the staff and write a notes, but my friends say that I have to write it down so it won't happened to other guest.
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2 people find it helpful
Accommodation's Reply
04 Oct 2025
Dear Ms. Ardhani H.S, Thank you for taking the time to share your feedback and for choosing Pullman Bali Legian Beach to celebrate your birthday. We truly regret for the inconvenience you experienced during your check-in and the impression it left on your stay. Your comments regarding the delay in room readiness and the service consistency have been well noted and shared with our Front Office team for immediate review and improvement. Please be assured that we are committed to providing equal and attentive service to all our guests, regardless of nationality or booking method. We appreciate your honesty in sharing this experience, as it helps us identify areas where we can enhance our guest experience. While we understand your disappointment, we sincerely hope this isolated incident will not define your overall impression of our resort. Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back and deliver the warm and seamless experience you rightfully expected. Warm regards, Arya Guest Experience
Verified Traveler
icon-origin-TRAVELOKA
7.5
/10
Reviewed 54 week(s) ago
The shower leaked, so when it was used the water leaked through the wall and glass door, because the glass door was not sealed (there was still a gap even though it was closed) the water came out all the way and caused a flood.
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Accommodation's Reply
04 Oct 2025
Dear guest, Thank you for taking the time to share your review. We regret the inconvenience you experienced with the shower in your room. This feedback is very valuable to us, and we have forwarded it to the relevant team for immediate inspection and improvement to prevent a similar incident from happening again. We hope this experience has not dampened your impression of Pullman Bali Legian Beach, and we look forward to welcoming you back for an even more enjoyable experience. Sincerely, Arya. Guest Experience
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Piyanut P.
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Leisure
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9.1
/10
Reviewed 62 week(s) ago
best hotel in Kuta but my room is next to the street as I could hear noises from motorway at midnight until 3 AM
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Accommodation's Reply
09 Aug 2025
Dear mr. Piyanut P, Thank you for your kind words about Pullman Bali Legian Beach being the best hotel in Kuta. We regret for the disturbance caused by noise from the motorway during your stay. Your feedback is important, and we will review room allocation and possible noise reduction measures to improve guest comfort. We hope to welcome you back for a quieter and more restful experience in the future. Warm regards, Arya Guest Experience
Desy A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Good place, good view, all good
1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Ms. Desy A.S, Thank you for your kind feedback. We’re glad to hear you enjoyed the location, the views, and your overall stay with us. We look forward to welcoming you back again soon. Warm regards, Arya Guest Experience
Loh M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 68 week(s) ago
I stayed 2 nights. My room is facing garden view and at ground floor. The bathroom is big too. It was so relaxing when sitting at outside of my room. Also, cooling as it was quite windy area. The breakfast was great too with many varities. I will stay here again when come to Bali again.
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Accommodation's Reply
02 Jul 2025
Dear Mr. Loh M.S, Thank you for sharing your wonderful experience following your recent stay at Pullman Bali Legian Beach. We’re delighted to hear that you enjoyed the spacious garden-view room and its relaxing outdoor area, as well as our breezy location. It’s also great to know that our breakfast offerings met your expectations with their variety. We truly appreciate your kind words and look forward to welcoming you back on your next visit to Bali. Warm regards, Arya Guest Experience
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Andi S. D.
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8.4
/10
Reviewed 70 week(s) ago
I was not happy when we stayed the other day because the AC in the room was leaking and not cold enough. For the facilities and food, it was okay.
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Accommodation's Reply
02 Jul 2025
Dear Mr. Andi S. D, Thank you for sharing your experience staying at Pullman Bali Legian Beach. We are sorry to hear that you were not comfortable with the air conditioning in your room during your stay. We apologize for the inconvenience. We have conveyed this to our technical team to immediately make improvements and ensure that similar experiences do not happen again. We are glad to know that you are satisfied with the facilities and food that we provide. Your feedback is very valuable for us to continue to improve the quality of service. We look forward to welcoming you back and providing a better stay experience in the future. Warm regards, Arya. Guest Experience
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A***i
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10.0
/10
Reviewed 72 week(s) ago
Nice resort. Legian beachfront location. Check in smooth, staffs friendly and helpful, room and facilities are great. Green garden is very refreshing
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Accommodation's Reply
22 May 2025
Dear valued guest, Thank you for your positive review. We are very pleased to know that you enjoyed your stay at Pullman Bali Legian Beach, from the smooth check-in process, the friendliness of our team, to the comfort of our rooms and facilities. We are also glad that you enjoyed the cool green garden atmosphere and our strategic location on the edge of Legian Beach. We look forward to welcoming you back for a more enjoyable stay in the future. Warm regards, Arya. Guest Experience
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A***n
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Business
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10.0
/10
Reviewed 78 week(s) ago
Very comfortable hotel, friendly staff. Food in the restaurant is delicious.
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Accommodation's Reply
12 Apr 2025
Dear valued guest, Thank you for your positive review. We are very happy to hear that you felt comfortable during your stay with us, enjoyed the food at the restaurant, and felt the friendliness of our team. This kind of feedback means a lot to us and motivates us to continue providing the best service. We hope to welcome you back to Pullman Bali Legian Beach in the near future. Warm regards, Arya. Guest Experience
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A***n
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Business
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10.0
/10
Reviewed 78 week(s) ago
Infinity pool facing Kuta beach
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Accommodation's Reply
12 Apr 2025
Dear valued guest, Thank you for taking the time to share your experience. We are pleased to know that you enjoyed our infinity pool overlooking the beautiful Kuta Beach. A view that is indeed one of our guests' favorites. We look forward to welcoming you back to Pullman Bali Legian Beach for an even more memorable experience. Warm regards, Arya. Guest Experience
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