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Rasuna Icon
Hotels
Preferred Partner Plus
All-star Accommodation
8.4
/10
Very Good
5,145 reviews
What Guests Say About Their Stay
Distance To City Center (69)
Accessibility (63)
Staff Friendliness (59)
Surroundings (53)
M***a
9.1
/ 10
Second time staying here! The room is clean and comfy and has a balcony with city view. I really enjoy my stay in this hotel and would definitely choose this as my favorite accommodation.
Idris D.
8.3
/ 10
1. It was located in the middle of the citizen's residential area, near Jl. Hour. Rasuna Said as the main road. But it was surrounded by office buildings, shopping malls, restaurants, cafes, and also accessible by public transportation (TransJakarta & LRT). It was actually quite far from the main road, so you need to take a walk or hitchhike a ride to get there. 2. The room wasn't quite big but spacious enough. I booked a Deluxe Room, but I got a free upgrade to the Executive Room which of course is bigger. Actually both types of the rooms are quite similar, the only difference is that the Executive Room has a single sofa at the corner of the room. There was a wall-size window that could be opened, which had a very tiny space without any view but a wall, perhaps it was made for smokers to smoke. Surprisingly, the room has a microwave to reheat your food. Unfortunately, the room was a bit unclean. I could feel the dust on the blanket and the linen. The Air Conditioner was not as cold as it was expected. 3. The bathroom was on the right side of the door, and it was really small. The hose-spray attached to the toilet flew a high power of water. The shower tube was so small, and it was quite hard for me to move my body, especially when I needed to reach some difficult parts of my body to be cleaned. The hosed-shower was adjustable, but the wall and a glass door which separate the shower tube and the toilet & wastafel were only built three quarters, which made the toilet and wastafel got some splashes. Fortunately, The water heater was working as well. 4. The breakfast was delivered to my room. Actually there was a restaurant at the top of the building but I wasn't sure whether it also served breakfast for the hotel's guests or it was only open for the public at night. I went to that rooftop restaurant to breathe some fresh air and taste some food. Well, the food was delicious but for the price it was a bit too expensive. 5. All the staff were nice, polite, warm and very helpful. But I wasn't sure whether I would have another night there again.
KOSAKU S.
9.1
/ 10
The room was enough wide and clean. Cost and benefit is great. I recommend to include breakfast. You can have a some good cuisines on the roof top.
Inggita S. P.
9.4
/ 10
the room is awesomely clean. feels like staying in a 4 star hotel. the breakfast is varied for a price that much. definitely gonna choose this place again!
Dwi u.
9.0
/ 10
At first they give me not clean and smelly room, after complaint they really fast give me another room that cleaner. The service really good from staff. Is good before guest come, they check first the room to ensure clean and comfortable
In the Area
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Jl. Karet Pedurenan No. 3, Setiabudi, Jakarta Selatan, Jakarta, Indonesia, 12940
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Rasuna Icon
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What's around Rasuna Icon
Jl. Karet Pedurenan No. 3, Setiabudi, Jakarta Selatan, Jakarta, Indonesia, 12940
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Discover More About Rasuna Icon
note: hotel was previously named Rasuna Icon Hotel
Location
Staying at Rasuna Icon is a good choice when you are visiting Setiabudi.
About Rasuna Icon
For you, travelers who wish to travel comfortably on a budget, Rasuna Icon is the perfect place to stay that provides decent facilities as well as great services.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Rasuna Icon.
Rasuna Icon is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Rasuna Icon will surely spoil you for numerous shopping centers nearby.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Rasuna Icon provides a pleasant accommodation for your stay.
From business event to corporate gathering, Rasuna Icon provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Rasuna Icon, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Rasuna Icon is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Rasuna Icon is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Rasuna Icon.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Rasuna Icon exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Rasuna Icon is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Rasuna Icon is the right place to stay.
All facilities in Rasuna Icon
Lobby
Exterior
Bedroom
Restaurant
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast (surcharge)
- Brunch
- Cafe
- Continental breakfast
- Fullboard without drinks
- Fullboard with drinks
- Fullboard with non-alcoholic drinks
- Halfboard without drinks
- Free breakfast
- Halfboard with non-alcoholic drinks
- Hot breakfast
- Set menu dinner
- Set menu lunch
- Snacks
- Snack bar
- Vegetarian meal
Public Facilities
- Parking
- Coffee shop
- Early check-in
- Elevator
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Hotel Services
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
In-room Facilities
- Desk
- Kitchenette
- Microwave
- Minibar
- Refrigerator
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
General
- AC
- Non-smoking room
- Smoking area
- Terrace
Transportation
- Limited parking
- Secure parking
- Valet parking
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Things to Do
- Fitness center
- Garden
Business Facilities
- Meeting facilities
- Photocopier
Accommodation Policy & General Information in Rasuna Icon
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Hallway open for limited number of guests per day from 1-6-2025 to 30-6-2025.
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Rasuna Icon | 56 |
Number of floors in Rasuna Icon | 6 |
Another facilities in Rasuna Icon | A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in Rasuna Icon
What are available facilities at Rasuna Icon?
There are top facilites at Rasuna Icon such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Rasuna Icon?
The standard check-in time at Rasuna Icon is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Rasuna Icon provide breakfast?
Yes, Rasuna Icon provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Rasuna Icon
Rasuna Icon has a 3.0-star rating.
How many floors does Rasuna Icon have?
Rasuna Icon has 6.
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More Reviews from Other Guests in Rasuna Icon
Overall Ratings & Reviews Rasuna Icon
Traveloka (4,914)
Other sources (231)
8.4
Very Good
From 4,914 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.2
Location
8.6
Service and Facilites
8.3
People often mention about Rasuna Icon
All
Staff Friendliness (51)
Distance to City Center (50)
Bedroom (48)
Bathroom (46)
Accessibility (41)
Room Space (38)
Wifi (36)
Surroundings (33)
Ambiance (33)
Hotel Area (31)
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Most Recent
Format
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Preferences
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Traveler Reviews Rasuna Icon
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Business
7.0
/10
Reviewed 2 day(s) ago
The AC wasn't cold, and when I stayed there were still a lot of renovations going on, and the elevator wasn't finished yet. The AC in the room wasn't cold enough. The food could probably be better in terms of taste... The cleanliness was pretty good...
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Verified Traveler
Transit
8.5
/10
Reviewed 3 day(s) ago
For those staying for a short trip, Rasuna Icon is a good accommodation.
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s***a
Business
8.4
/10
Reviewed 1 week(s) ago
The Air Condition not function well, its not too cold even already set to 18 degree.
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Accommodation's Reply
26 Oct 2025
Dear Mr. S*a, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review regarding the cleanliness of our rooms and facilities. For the comfort and convenience of all our guests, we apologize for the inconvenience. We have completed the repair and replacement of the air conditioners in your rooms. Wishing you good health and happiness. Hengi Lukita, General Manager
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Wiyanti
8.8
/10
Reviewed 2 week(s) ago
The hotel room is nice in the photo, but when we arrived at the hotel the AC wasn't cold, the room smelled like it had just been painted and the service wasn't really enough, that's all and thank you.
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Accommodation's Reply
26 Oct 2025
Dear Mr. Viengti, Thank you for choosing to stay at Rasuna Ikon Hotel Jakarta. We appreciate your positive feedback regarding the cleanliness of our rooms and facilities. We are committed to providing a comfortable stay for all our guests. We are currently undergoing renovations and apologize for any inconvenience this may cause. General Manager Henky Lukita wishes you the best of service and a pleasant stay.
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A***l
5.4
/10
Reviewed 3 week(s) ago
The staff rarely smile, the hotel is dusty and dirty, the towels are worn out and no longer white.
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr/Mrs. A*l, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review regarding our consistently clean rooms and facilities for the comfort of all our guests. We apologize for any inconvenience caused. As we are currently undergoing renovations that are nearing completion, we have replaced the towels with new, clean ones. Best wishes and happiness, Henki Lukita, General Manager
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a***s
10.0
/10
Reviewed 3 week(s) ago
"A very comfortable and clean hotel! Strategic location, close to the city center and public facilities. The staff is very friendly and helpful. The rooms are spacious and equipped with modern amenities. The breakfast is delicious and varied. The price is very competitive. I was very satisfied with my stay at this hotel and would recommend it to friends and family."
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Accommodation's Reply
26 Oct 2025
Dear A*s, thank you for staying at Rasuna Icon Jakarta and taking the time to leave a positive review about your wonderful experience. We will always keep our rooms and facilities clean for the comfort of all our guests. Providing the best service is our top priority. Thank you. Henky Lukita, General Manager
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Verified Traveler
Leisure
10.0
/10
Reviewed 4 week(s) ago
The hotel is nice, clean, the service is friendly
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr. G*t., Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review about your great experience at our hotel. We always maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Quality service for guest satisfaction is our top priority. Best regards, Henki Lukita General Manager
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M***a
Business
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the service is also good, comfortable and the food for breakfast is very varied.
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Accommodation's Reply
26 Oct 2025
Dear M*a, Thank you very much for choosing to stay at Rasuna Icon Jakarta and enjoying our favorite dishes at Skygarden Restaurant. We sincerely appreciate your positive review about your great experience at our hotel. We will always maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. We sincerely hope to welcome you back again. Wishing you good health and happiness always. Hengi Lukita, General Manager
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d
denisa
Staycation
5.3
/10
Reviewed 6 week(s) ago
HORRIBLE EXPERIENCE. EARLY MORNING ON SUNDAY THERE WAS RENOVATION WORK AND THE STAFF DIDN'T INFORM US WHEN CHECKING IN. DO YOU THINK PEOPLE WOULD WAKE UP THAT EARLY ON SUNDAY TO HEAR GRADAK GRUDUK???? THE PURPOSE OF PEOPLE STAYING IN A HOTEL IS TO RELAX. THE TV CAN NETFLIX BUT THE SERVER IS ERROR AND YOU HAVE TO ASK THE RECEPTION FOR HELP???? DON'T HOPEFULLY!!!!! I CALLED UNTIL THE PHONE EXPLODED AND THEY WERE NOT PICKED
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3 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Ms. Denisa, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for always writing a review about the cleanliness of our rooms and facilities. For the comfort of all our guests, we apologize for any inconvenience caused as the renovation is almost complete. Best regards, Henki Lukita, General Manager
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J***a
8.5
/10
Reviewed 6 week(s) ago
This is my second time staying here. I like the view of the city lights outside.
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Accommodation's Reply
26 Oct 2025
Dear Mr. J*a, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review about your great experience at our hotel. We always maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure the satisfaction of all our guests is our top priority. Best regards, Hengky Lukita General Manager
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GW
Grace W. D.
Business
10.0
/10
Reviewed 7 week(s) ago
It was quite good, I brought my family to stay for a few days and it felt comfortable.
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Ms. Grace, Thank you for staying at Rasuna Icon Jakarta and for leaving us a positive review. Thank you for your wonderful experience at our hotel. We always keep our rooms and facilities clean to provide a comfortable stay for all our guests. Providing the best service is our priority and we will do our best to ensure customer satisfaction. Thank you! General Manager Henky Lukita
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J***y
10.0
/10
Reviewed 7 week(s) ago
Good city light view at night
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr. J*y, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review about your great experience at our hotel. We always maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure the satisfaction of all our guests is our top priority. Best regards, Henki Lukita General Manager
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J***y
10.0
/10
Reviewed 7 week(s) ago
Good service, only the staff are a little less friendly
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Accommodation's Reply
26 Oct 2025
Dear Mr. J*y, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review about your great experience at our hotel. We always maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure the satisfaction of all our guests is our top priority. Best regards, Henki Lukita General Manager
See original
SG
Stephanie G. A.
Medical
8.5
/10
Reviewed 7 week(s) ago
There are mosquitoes in the room, otherwise everything is comfortable
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Ms. Stephanie, Thank you very much for choosing to stay at Rasuna Ikon Hotel Jakarta and for writing a positive review about our consistently clean rooms and facilities. For the comfort and convenience of all our guests, we apologize for any inconvenience. We will continue to improve our service quality to ensure the satisfaction of all our guests. Stay healthy and happy. Henki Lukita, General Manager
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N***h
Business
6.5
/10
Reviewed 10 week(s) ago
There are stains on the bedsheets and bathroom wasn’t cleaned properly. The location is good, but it’s not worth it due to being unclean.
1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr/Mrs. N*h, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review about our consistently clean rooms and facilities for the comfort of all our guests. We apologize for the inconvenience, we will continue to improve our service quality for the satisfaction of all our guests. Wishing you good health and happiness. Hengi Lukita, General Manager
See original
H***l
Business
10.0
/10
Reviewed 10 week(s) ago
My experience of staying 2 nights here is comfortable, quiet, close to the mosque and minimarket, also suitable for families.
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr. H*l, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review about your wonderful experience at our hotel. We will always maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Quality service for guest satisfaction is our top priority. Best regards, Hengky Lukita, General Manager
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T
Tasya
Staycation
10.0
/10
Reviewed 11 week(s) ago
The meeting place between me and my crush after months. It really made unforgettable memories here :( The room is super cozy and modern, there is a view of the city lights which makes it even more romantic, very comfortable for chilling. The core memory of staying here is really great💗
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2 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr. Tasha, Thank you for staying at Rasuna Ikon Hotel Jakarta and for leaving a positive review. Thank you for your wonderful experience at our hotel. We always keep our rooms and facilities clean to provide a comfortable stay for all our guests. Providing the best service is our priority and we will do our best to ensure customer satisfaction. Thank you! General Manager Henky Lukita
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N***h
Staycation
7.9
/10
Reviewed 12 week(s) ago
Sleeping here during renovations, it was a bit noisy. Although they were told the room would finish at 5:00 PM, it's a shame that no additional services were provided to ensure guests' comfort. For example, I asked for a towel mat, but it arrived an hour later, even though I called twice (there was no towel mat in the room beforehand). I then called using credit because the phone in the room wasn't working and was even marked "broken."
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2 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr/Ms N*h, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review regarding our consistently clean rooms and facilities for the comfort of all our guests. We apologize for any inconvenience this may cause as we are currently nearing completion of renovations. Stay healthy and happy, Henki Lukita, General Manager
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im
indah m.
8.5
/10
Reviewed 13 week(s) ago
The room was clean, comfortable, the breakfast was delicious.
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Accommodation's Reply
26 Oct 2025
Dear Mr. Indah, Thank you very much for choosing to stay at Rasuna Icon Hotel in Jakarta and enjoying our favorite dishes at Sky Garden Restaurant. We are very grateful for the wonderful experience you had during your stay. We will always maintain the cleanliness of our rooms and facilities to ensure a comfortable stay for all our guests. Providing high quality service and customer satisfaction is our top priority. We wish our General Manager, Henky Lukita, good health and happiness to your family.
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A***i
Leisure
8.7
/10
Reviewed 13 week(s) ago
The hotel's location is easily accessible because it is close to the city center. Unfortunately, when I stayed, the hotel was undergoing renovations and the renovations were on my room floor. Actually, it wasn't a problem, but it felt more like home than in a hotel 😆 especially because the renovations were underway, my room floor was a bit dusty plus there were no hotel slippers. But at least this unpleasant experience was offset by the rooftop view which I thought was okay hahaha. Overall, this hotel is okay to stay at (maybe I just came at the wrong time). Hopefully the renovations will be completed soon so other guests don't experience the same thing as me 👍🏻
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Valued Guest, Thank you for choosing to stay at Rasuna Ikon Hotel Jakarta and for your positive feedback regarding the cleanliness of our rooms and facilities. We are committed to providing a comfortable stay for all our guests. As the hotel is currently undergoing renovations and will be completed soon, we apologize for any inconvenience caused. General Manager Henky Lukita wishes you good health and happiness.
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Rasuna Icon
Traveloka (4,914)
Other sources (231)
8.4
Very Good
From 4,914 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.2
Location
8.6
Service and Facilites
8.3
People often mention about Rasuna Icon
All
Staff Friendliness (51)
Distance to City Center (50)
Bedroom (48)
Bathroom (46)
Accessibility (41)
Room Space (38)
Wifi (36)
Surroundings (33)
Ambiance (33)
Hotel Area (31)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Rasuna Icon
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Business
7.0
/10
Reviewed 2 day(s) ago
The AC wasn't cold, and when I stayed there were still a lot of renovations going on, and the elevator wasn't finished yet. The AC in the room wasn't cold enough. The food could probably be better in terms of taste... The cleanliness was pretty good...
See original
Find this review helpful?
Verified Traveler
Transit
8.5
/10
Reviewed 3 day(s) ago
For those staying for a short trip, Rasuna Icon is a good accommodation.
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s***a
Business
8.4
/10
Reviewed 1 week(s) ago
The Air Condition not function well, its not too cold even already set to 18 degree.
Find this review helpful?
Accommodation's Reply
26 Oct 2025
Dear Mr. S*a, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review regarding the cleanliness of our rooms and facilities. For the comfort and convenience of all our guests, we apologize for the inconvenience. We have completed the repair and replacement of the air conditioners in your rooms. Wishing you good health and happiness. Hengi Lukita, General Manager
See original
Wiyanti
8.8
/10
Reviewed 2 week(s) ago
The hotel room is nice in the photo, but when we arrived at the hotel the AC wasn't cold, the room smelled like it had just been painted and the service wasn't really enough, that's all and thank you.
See original
Find this review helpful?
Accommodation's Reply
26 Oct 2025
Dear Mr. Viengti, Thank you for choosing to stay at Rasuna Ikon Hotel Jakarta. We appreciate your positive feedback regarding the cleanliness of our rooms and facilities. We are committed to providing a comfortable stay for all our guests. We are currently undergoing renovations and apologize for any inconvenience this may cause. General Manager Henky Lukita wishes you the best of service and a pleasant stay.
See original
A***l
5.4
/10
Reviewed 3 week(s) ago
The staff rarely smile, the hotel is dusty and dirty, the towels are worn out and no longer white.
See original
1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr/Mrs. A*l, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review regarding our consistently clean rooms and facilities for the comfort of all our guests. We apologize for any inconvenience caused. As we are currently undergoing renovations that are nearing completion, we have replaced the towels with new, clean ones. Best wishes and happiness, Henki Lukita, General Manager
See original
a***s
10.0
/10
Reviewed 3 week(s) ago
"A very comfortable and clean hotel! Strategic location, close to the city center and public facilities. The staff is very friendly and helpful. The rooms are spacious and equipped with modern amenities. The breakfast is delicious and varied. The price is very competitive. I was very satisfied with my stay at this hotel and would recommend it to friends and family."
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Accommodation's Reply
26 Oct 2025
Dear A*s, thank you for staying at Rasuna Icon Jakarta and taking the time to leave a positive review about your wonderful experience. We will always keep our rooms and facilities clean for the comfort of all our guests. Providing the best service is our top priority. Thank you. Henky Lukita, General Manager
See original
Verified Traveler
Leisure
10.0
/10
Reviewed 4 week(s) ago
The hotel is nice, clean, the service is friendly
See original
1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr. G*t., Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review about your great experience at our hotel. We always maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Quality service for guest satisfaction is our top priority. Best regards, Henki Lukita General Manager
See original
M***a
Business
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the service is also good, comfortable and the food for breakfast is very varied.
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Find this review helpful?
Accommodation's Reply
26 Oct 2025
Dear M*a, Thank you very much for choosing to stay at Rasuna Icon Jakarta and enjoying our favorite dishes at Skygarden Restaurant. We sincerely appreciate your positive review about your great experience at our hotel. We will always maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. We sincerely hope to welcome you back again. Wishing you good health and happiness always. Hengi Lukita, General Manager
See original
d
denisa
Staycation
5.3
/10
Reviewed 6 week(s) ago
HORRIBLE EXPERIENCE. EARLY MORNING ON SUNDAY THERE WAS RENOVATION WORK AND THE STAFF DIDN'T INFORM US WHEN CHECKING IN. DO YOU THINK PEOPLE WOULD WAKE UP THAT EARLY ON SUNDAY TO HEAR GRADAK GRUDUK???? THE PURPOSE OF PEOPLE STAYING IN A HOTEL IS TO RELAX. THE TV CAN NETFLIX BUT THE SERVER IS ERROR AND YOU HAVE TO ASK THE RECEPTION FOR HELP???? DON'T HOPEFULLY!!!!! I CALLED UNTIL THE PHONE EXPLODED AND THEY WERE NOT PICKED
Read More
See original
3 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Ms. Denisa, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for always writing a review about the cleanliness of our rooms and facilities. For the comfort of all our guests, we apologize for any inconvenience caused as the renovation is almost complete. Best regards, Henki Lukita, General Manager
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J***a
8.5
/10
Reviewed 6 week(s) ago
This is my second time staying here. I like the view of the city lights outside.
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Accommodation's Reply
26 Oct 2025
Dear Mr. J*a, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review about your great experience at our hotel. We always maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure the satisfaction of all our guests is our top priority. Best regards, Hengky Lukita General Manager
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GW
Grace W. D.
Business
10.0
/10
Reviewed 7 week(s) ago
It was quite good, I brought my family to stay for a few days and it felt comfortable.
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Ms. Grace, Thank you for staying at Rasuna Icon Jakarta and for leaving us a positive review. Thank you for your wonderful experience at our hotel. We always keep our rooms and facilities clean to provide a comfortable stay for all our guests. Providing the best service is our priority and we will do our best to ensure customer satisfaction. Thank you! General Manager Henky Lukita
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J***y
10.0
/10
Reviewed 7 week(s) ago
Good city light view at night
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr. J*y, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review about your great experience at our hotel. We always maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure the satisfaction of all our guests is our top priority. Best regards, Henki Lukita General Manager
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J***y
10.0
/10
Reviewed 7 week(s) ago
Good service, only the staff are a little less friendly
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Accommodation's Reply
26 Oct 2025
Dear Mr. J*y, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review about your great experience at our hotel. We always maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure the satisfaction of all our guests is our top priority. Best regards, Henki Lukita General Manager
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SG
Stephanie G. A.
Medical
8.5
/10
Reviewed 7 week(s) ago
There are mosquitoes in the room, otherwise everything is comfortable
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Ms. Stephanie, Thank you very much for choosing to stay at Rasuna Ikon Hotel Jakarta and for writing a positive review about our consistently clean rooms and facilities. For the comfort and convenience of all our guests, we apologize for any inconvenience. We will continue to improve our service quality to ensure the satisfaction of all our guests. Stay healthy and happy. Henki Lukita, General Manager
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N***h
Business
6.5
/10
Reviewed 10 week(s) ago
There are stains on the bedsheets and bathroom wasn’t cleaned properly. The location is good, but it’s not worth it due to being unclean.
1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr/Mrs. N*h, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review about our consistently clean rooms and facilities for the comfort of all our guests. We apologize for the inconvenience, we will continue to improve our service quality for the satisfaction of all our guests. Wishing you good health and happiness. Hengi Lukita, General Manager
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H***l
Business
10.0
/10
Reviewed 10 week(s) ago
My experience of staying 2 nights here is comfortable, quiet, close to the mosque and minimarket, also suitable for families.
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr. H*l, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review about your wonderful experience at our hotel. We will always maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Quality service for guest satisfaction is our top priority. Best regards, Hengky Lukita, General Manager
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T
Tasya
Staycation
10.0
/10
Reviewed 11 week(s) ago
The meeting place between me and my crush after months. It really made unforgettable memories here :( The room is super cozy and modern, there is a view of the city lights which makes it even more romantic, very comfortable for chilling. The core memory of staying here is really great💗
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2 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr. Tasha, Thank you for staying at Rasuna Ikon Hotel Jakarta and for leaving a positive review. Thank you for your wonderful experience at our hotel. We always keep our rooms and facilities clean to provide a comfortable stay for all our guests. Providing the best service is our priority and we will do our best to ensure customer satisfaction. Thank you! General Manager Henky Lukita
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N***h
Staycation
7.9
/10
Reviewed 12 week(s) ago
Sleeping here during renovations, it was a bit noisy. Although they were told the room would finish at 5:00 PM, it's a shame that no additional services were provided to ensure guests' comfort. For example, I asked for a towel mat, but it arrived an hour later, even though I called twice (there was no towel mat in the room beforehand). I then called using credit because the phone in the room wasn't working and was even marked "broken."
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2 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr/Ms N*h, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review regarding our consistently clean rooms and facilities for the comfort of all our guests. We apologize for any inconvenience this may cause as we are currently nearing completion of renovations. Stay healthy and happy, Henki Lukita, General Manager
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im
indah m.
8.5
/10
Reviewed 13 week(s) ago
The room was clean, comfortable, the breakfast was delicious.
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Accommodation's Reply
26 Oct 2025
Dear Mr. Indah, Thank you very much for choosing to stay at Rasuna Icon Hotel in Jakarta and enjoying our favorite dishes at Sky Garden Restaurant. We are very grateful for the wonderful experience you had during your stay. We will always maintain the cleanliness of our rooms and facilities to ensure a comfortable stay for all our guests. Providing high quality service and customer satisfaction is our top priority. We wish our General Manager, Henky Lukita, good health and happiness to your family.
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A***i
Leisure
8.7
/10
Reviewed 13 week(s) ago
The hotel's location is easily accessible because it is close to the city center. Unfortunately, when I stayed, the hotel was undergoing renovations and the renovations were on my room floor. Actually, it wasn't a problem, but it felt more like home than in a hotel 😆 especially because the renovations were underway, my room floor was a bit dusty plus there were no hotel slippers. But at least this unpleasant experience was offset by the rooftop view which I thought was okay hahaha. Overall, this hotel is okay to stay at (maybe I just came at the wrong time). Hopefully the renovations will be completed soon so other guests don't experience the same thing as me 👍🏻
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Valued Guest, Thank you for choosing to stay at Rasuna Ikon Hotel Jakarta and for your positive feedback regarding the cleanliness of our rooms and facilities. We are committed to providing a comfortable stay for all our guests. As the hotel is currently undergoing renovations and will be completed soon, we apologize for any inconvenience caused. General Manager Henky Lukita wishes you good health and happiness.
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