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Nice hotel in the heart of Aceh. Easy access to Masjid Baiturrahman. We got free upgrades to premier suites. Thanks Kyriad for the hospitality.

Helping in finding rental vehicles for traveling around banda aceh, a strategic location in the city center, close to culinary places.

Good service, his food is varied, his rooms are clean. anyway the hotel has a complete package

For travelers who want to enjoy a relaxing atmosphere on the beach, this inn is very strategic. It is located not far from the center of Sabang, if you want to shop there are also many grocery stores around. The beach is clean, the atmosphere is also calm and comfortable. In each room, insect spray and air freshener are also provided. The staff is very helpful, even when my sister lost her watch in the ablution area, they found it & returned it in good condition. The food is also delicious, the wedges are my favorite. Definitely will return.

Comfortable, fragrant, clean rooms, from parking attendants, to friendly hotel staff. Recommended.

A comfortable and clean hotel. Friendly service, a strategic location, and quite complete facilities. Highly recommended.

If you’re looking for a blend of classic luxury and Acehnese hospitality, the Hermes Palace Hotel is arguably the most iconic spot to drop your bags in the city. Review: A Royal Stay at Hermes Palace Hotel, Banda Aceh. My recent stay at Hermes Palace felt like a retreat from the bustling city streets, offering a polished experience that remains the gold standard for high-end accommodation in the region. Ambiance/Facilities: The hotel exudes a grand, "old-world" charm with its spacious lobby and marble finishes. The outdoor swimming pool is a standout feature—perfect for a sunset dip—and the fitness center is well-maintained. While the decor leans traditional rather than ultra-modern, it feels stately and well-kept. Food: The breakfast spread is impressive! They offer a great mix of Western options and authentic Acehnese cuisine. Don't miss the Mie Aceh at their restaurant; it’s spicy, rich, and hits all the right notes without having to leave the building. Staff Assistance: This is where the hotel truly shines. The staff are incredibly attentive and embody the warmth of Acehnese culture. From the swift check-in to the concierge helping me arrange a city tour, the service was seamless and genuinely friendly. Highlights: The location and the view are the winners here. Waking up to a view of the city with the mountains in the distance is breathtaking. Also, their coffee shop serves a mean Sanger (local coffee), which is a must-try. Price: It is on the higher end for Banda Aceh, but considering it’s the only 5-star international hotel in the area, the price is justified by the security, comfort, and amenities provided. Location: Superbly located! It’s just a 10-minute drive to the Baiturrahman Grand Mosque and very close to government offices and the Tsunami Museum. It’s the perfect base for both business and sightseeing.

I've stayed here three times during my trip home to Aceh. I was upgraded to a deluxe room yesterday. The staff is friendly and helpful, and the room is clean and tidy. I'll be back here again, God willing, next time I go home. Thank you.