How many rooms are available at Royal Regantris Cendana

Royal Regantris Cendana has 84.

Are there any parking spots at Royal Regantris Cendana ?

Yes: Yes, there are parking spots at Royal Regantris Cendana

What do past guests say about Royal Regantris Cendana?

Royal Regantris Cendana is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Royal Regantris Cendana

Name: Royal Regantris Cendana
Address: Jalan Kombes Pol. M. Duryat No. 6 Tegalsari, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262, Jalan Kombes Pol. M. Duryat No. 6 Tegalsari, Jawa Timur, 60262, Indonesia
Rating: 8.5

Hotels

Preferred Partner Plus

8.5

/10

Very Good

2,548 reviews

What Guests Say About Their Stay

Staff Friendliness (73)

Room Space (66)

Distance To City Center (64)

Bedroom (58)

Nigora

10.0

/ 10

This hotel is truly exceptional! From the moment I arrived, I was impressed by its convenient location, which makes it easy to explore everything around. The rooms are not only clean but also very comfortable, offering a perfect place to relax after a long day. The staff here is beyond amazing—they are incredibly kind, always ready to help with a smile, and go out of their way to make your stay memorable. Every detail in this hotel shows how much they care about their guests’ comfort and satisfaction. I would highly recommend this hotel to anyone, as it's one of the best places I've ever stayed. Whether you're visiting for business or leisure, this hotel will surely exceed your expectations.

Heronikawati

10.0

/ 10

I highly recommend the Royal Regantris Cendana Hotel, located in the city center, not far from Plaza Tunjungan. The staff is very friendly in serving hotel guests (thank you so much, Tiya ❤️). The breakfast menu is very varied, and the hotel's cleanliness is beyond doubt 😊

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e***a

9.4

/ 10

Super spacious room, complete amenities, close to the city center. Really enjoyed all the facilities. Free amenities make it easy to worry about going hungry, but if you want to go to Indomaret, you can also do it, it's very close, you can walk. Dyandra Convention Center, Tunjungan Plaza, Jalan Tunjungan are also close. There's also a cafe next to the hotel. Super duper worth it to stay here.

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S***n

8.5

/ 10

The hotel is not big but the location is near Tunjungan and 5 street food stalls, Indomart is very close. Got a very good price from the app, I chose a suite room. The room is spacious, clean, neatly arranged. Only for input the work desk chair is not high enough or not a pair. The FO officer is friendly and quick, thank you Mr. Ilham, Mrs. Beby, the FB officer at breakfast is very friendly. And the intern Mas Ikhsan is very friendly, good at doing anything and quick to open the door, and the women are also friendly. Thank you all. This is my umpteenth time at Regantris Cendana. We will always come back.

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Reza A. Z.

10.0

/ 10

One of the best hotels in Surabaya. The vibes are very comfortable for resting. The bathroom is clean and hot water can always be used anytime. I have been a subscriber since 2021, whether there is an event, work and so on, always choose this hotel as a place to stay even though it is far from the venue.

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In the Area

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Jalan Kombes Pol. M. Duryat No. 6 Tegalsari, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Location Staying at Royal Singosari Cendana Tunjungan is a good choice when you are visiting Tegalsari. The hotel is located only 1.43 km away from Surabaya Gubeng Station. This hotel is very easy to find since it is strategically positioned close to public facilities. About Royal Singosari Cendana Tunjungan Royal Singosari Cendana Tunjungan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here. From business event to corporate gathering, Royal Singosari Cendana Tunjungan provides complete services and facilities that you and your colleagues need. Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Royal Singosari Cendana Tunjungan. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from Royal Singosari Cendana Tunjungan exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. Royal Singosari Cendana Tunjungan is a hotel with great comfort and excellent service according to most hotel's guests. With all facilities offered, Royal Singosari Cendana Tunjungan is the right place to stay.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Royal Regantris Cendana

Jalan Kombes Pol. M. Duryat No. 6 Tegalsari, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262

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Discover More About Royal Regantris Cendana

note: hotel was previously named Royal Regantris Cendana Formerly Royal Singosari

Location

Staying at Royal Regantris Cendana is a good choice when you are visiting Tegalsari.

About Royal Regantris Cendana

Royal Regantris Cendana is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Royal Regantris Cendana provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Royal Regantris Cendana.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Royal Regantris Cendana exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Royal Regantris Cendana is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Royal Regantris Cendana is the right place to stay.

All facilities in Royal Regantris Cendana

Bar, Cafe and Lounge

Entertainment Facility

Lobby

CleanAccommodation

Exterior

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage

General

AC
Ballroom
Banquet
Connecting rooms
Non-smoking room
Smoking area

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast

In-room Facilities

Cable TV
Hairdryer
Shower
TV

Nearby Facilities

ATM/Banking
Grocery
Shops
Supermarket

Transportation

Area shuttle
Secure parking
Valet parking

Things to Do

Massage
Spa

Accessibilty

Disabled access friendly
Wheelchair accessible

Business Facilities

Business center
Photocopier

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Royal Regantris Cendana

Important Note

In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Royal Regantris Cendana	84
Number of floors in Royal Regantris Cendana	9
Another facilities in Royal Regantris Cendana	24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Royal Regantris Cendana

What are available facilities at Royal Regantris Cendana?

There are top facilites at Royal Regantris Cendana such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Royal Regantris Cendana?

The standard check-in time at Royal Regantris Cendana is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Royal Regantris Cendana provide breakfast?

Yes, Royal Regantris Cendana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Royal Regantris Cendana

Royal Regantris Cendana has a 3.0-star rating.

How many floors does Royal Regantris Cendana have?

Royal Regantris Cendana has 9.

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More Reviews from Other Guests in Royal Regantris Cendana

Overall Ratings & Reviews Royal Regantris Cendana

Traveloka (2,548)

8.5

Very Good

From 2,548 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.8

Service and Facilites

8.5

People often mention about Royal Regantris Cendana

All

Staff Friendliness (43)

Room Space (39)

Bedroom (38)

Check-in/out Time (36)

Accessibility (35)

Distance to City Center (34)

Family Friendly (32)

Ambiance (32)

Bathroom (32)

Surroundings (31)

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Traveler Reviews Royal Regantris Cendana

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Customer reviews

S***a

10.0

/10

Reviewed 4 day(s) ago

The hotel staff are very friendly.

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a***a

Business

9.4

/10

Reviewed 1 week(s) ago

Recommended deluxe rooms, very spacious.

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H***i

8.2

/10

Reviewed 2 week(s) ago

The hotel staff is friendly and helpful. The hotel atmosphere is comfortable.

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A***a

Staycation

8.4

/10

Reviewed 3 week(s) ago

I've stayed at the Riyal Regantris Cemara Hotel twice. The second time was with my family. The room was comfortable and had no issues. However, the bathroom was a bit unclean, and the shower couldn't be adjusted, unlike the first room I stayed in. However, when I complained to the staff, they were very helpful and friendly. It could be another option for families and couples.

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Accommodation's Reply

19 Nov 2025

Dear A*a, Best regards, Royal Regantris Cendana Thank you for taking the time to write a review of the Royal Regantris Cendana hotel. We sincerely appreciate your review. Your feedback helps us to continuously improve our services and products. Thank you once again for using our service. We look forward to welcoming you back soon. Best regards, Fajar Putra, Front Office Manager

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P***i

Staycation

10.0

/10

Reviewed 3 week(s) ago

The hotel is very comfortable, the vibes are good, it's good for that price.

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Accommodation's Reply

19 Nov 2025

Dear Kak P*i, Warmest regards, Royal Regantris Cendana Thank you for taking the time to leave a satisfactory rating and positive review on our services and products. We highly appreciate every guest's stay experience. This drives us to continuously improve and maintain our service and product standards to meet our customers' evolving needs. Thank you once again for being our customer. We look forward to welcoming you back in the future. Best regards, Fajar Putra, Front Office Manager

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Hadi S.

Business

8.4

/10

Reviewed 5 week(s) ago

The location is quite strategic, the hotel is a bit old

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Accommodation's Reply

12 Nov 2025

Dear Mr. Hadi S., Best regards from Royal Regantris Sendana, Thank you for taking the time to write us a review of our services and products. We are delighted to hear that you enjoyed your stay. To make your visit to Surabaya even more memorable, Royal Regantris Sendana also offers complimentary shuttle service to Tunjungan Plaza and Surabaya Zoo. Thank you once again for being our guest. We look forward to welcoming you back to Royal Regantris Sendana on your next visit. Sincerely, Fajar Putra Front Office Manager

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Angeline

9.4

/10

Reviewed 5 week(s) ago

Everything is nice. The AC is cold, Wi-Fi is good, thankyou.

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Accommodation's Reply

12 Nov 2025

Dear Ms. Angeline, Warmest greetings from Royal Regantris Cendana, Thank you for having us as your preferred hotel upon your visit in Surabaya. It is tremendous feeling to hear that you feel impressed with our products and services. We love to hear our guest to keep us in improvement with their suggestion and review. Once again thank you for being our guest. We love to welcoming you back at Royal Regantris Cendana on your next convenience time. Sincerely yours, Fajar Putra Cluster Front Office Manager

M***d

9.1

/10

Reviewed 5 week(s) ago

This hotel near the tunjungan plaza mall, just reach out about 500m from Jalan Basuki Rahmat, the room was clean dan comfortable for stay.

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Accommodation's Reply

30 Oct 2025

Dear M***d, Warmest greetings from Royal Regantris Cendana, Thank you for time given to rate us at Traveloka. We appreciate for the precious time you spared for us. We feel so happy to hear that our products and services have met your expectation. We love to hear all of our guest review to keep us on improvement effort in giving the best to our guest. Once again thank you for being our guest. I would be great time to welcoming you back at Royal Regantris Cendana on your nearest convenience time. Sincerely yours, Fajar Putra Cluster Front Office Manager

githa b.

9.4

/10

Reviewed 6 week(s) ago

The staff is very friendly, the room is large, the facilities are very adequate, the room is not clean enough, I found a strand of hair on the bed when I first arrived and the sofa in the room smelled a bit unpleasant.

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1 people find it helpful

Accommodation's Reply

30 Oct 2025

Dear Ms. Gita B., Best regards from Royal Regantris Sendana, Thank you for taking the time to write a review of the Royal Regantris Sendana. We truly appreciate your review. Your feedback helps us to continuously improve our services and products. Thank you once again for using our services. We look forward to welcoming you back soon. Best regards, Fajar Putra, Front Office Manager

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suhatman

9.7

/10

Reviewed 7 week(s) ago

The first day at breakfast, I was a little disappointed because many of the menu items were finished but they were slow to refill them, such as the fruit and milk for the cococrunch porridge were finished.

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1 people find it helpful

Accommodation's Reply

22 Oct 2025

Dear Mr. Suhatman, Warmest regards, Royal Regency Hotel Sendana Thank you for taking the time to review our service. Listening to customer feedback is extremely important to us to continuously improve and deliver better products and services. We have acknowledged your complaint regarding the speed of breakfast refill and apologize for any inconvenience caused. This does not align with our quality standards, which prioritize customer satisfaction. We have escalated this matter to the relevant department head for immediate improvement to prevent this from happening again in the future. Thank you once again for using our service and we look forward to welcoming you back soon. Sincerely, Fajar Putra Front Office Manager

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P***O

Staycation

9.4

/10

Reviewed 9 week(s) ago

With very affordable prices, spacious rooms, very close to the city center, clean and so on, it's really comfortable.

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1 people find it helpful

Accommodation's Reply

06 Oct 2025

Dear P*O, Warmest greetings from Royal Regantris Cendana, thank you for entrusting us with your accommodation needs during your stay in Surabaya. We greatly appreciate your review. We noted the spacious room size, strategic location, and cleanliness of the room as things that made your stay with us a memorable experience. We are always eager to listen to every stay experience from our customers to become material for continuous service and product improvisation. Once again, we thank you for the perfect score you have given on Traveloka. We look forward to welcoming you back to Royal Regantris Cendana to create another memorable stay experience. Warm regards, Fajar Putra. Cluster Front Office Manager

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I***I

9.4

/10

Reviewed 9 week(s) ago

The location is strategically close to several destinations, the rooms are neat and clean.

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Accommodation's Reply

06 Oct 2025

Dear I*I, Warm greetings from Royal Regantris Cendana, thank you for taking the time to give us a perfect rating and positive review of our service and products. We truly appreciate every stay experience shared by our customers. This motivates us to continuously improve our services and products to keep up with evolving customer needs. Once again, thank you for being our customer. We look forward to welcoming you back in the future. Warm regards, Fajar Putra, Cluster Front Office Manager

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I***I

9.4

/10

Reviewed 9 week(s) ago

The location is strategically close to several destinations, the rooms are neat and clean.

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Accommodation's Reply

06 Oct 2025

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I***a

10.0

/10

Reviewed 9 week(s) ago

Comfortable, clean, friendly service, varied food.

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Accommodation's Reply

06 Oct 2025

Dear I*a, Warm greetings from Royal Regantris Cendana. Thank you for taking the time to leave a perfect review on the Traveloka app. We are delighted to hear that you are impressed with our service and products. This motivates us to consistently provide the best for every customer. Once again, thank you for being our guest. We look forward to welcoming you on your next visit. Warm regards, Fajar Putra, Cluster Front Office Manager

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Eka S. P.

Business

10.0

/10

Reviewed 10 week(s) ago

Stay in a superior room with a room size that is quite large compared to other hotels, free snacks are provided as well at a fairly cheap price, the facilities provided are very good.

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Accommodation's Reply

06 Oct 2025

Dear Eka S.P., Warm greetings from Royal Regantris Cendana, thank you for your review and excellent rating. We always strive to ensure that the services and products delivered to our guests meet and exceed their expectations. Our Superior room measures 25 square meters, and in addition to the standard amenities of a three-star hotel, each guest also receives complimentary snacks and bottled mineral water. We hope to provide a memorable stay experience for each of our customers. In addition to these amenities, we also provide a complimentary shuttle service to Tunjungan Plaza and Surabaya Zoo at certain times by simply contacting Receptionist. We hope to welcome you back on your next visit to create memorable stays at Royal Regantris Cendana Surabaya. Warm regards, Fajar Putra. Cluster Front Office Manager

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Heronikawati

10.0

/10

Reviewed 12 week(s) ago

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1 people find it helpful

Accommodation's Reply

06 Oct 2025

Dear Mrs. Heronikawati, Warm greetings from Royal Regantris Cendana. Thank you for taking the time to leave a perfect review on the Traveloka app. We are always excited to hear from our customers about their stay experiences. Hearing that you received impressive service and products from each of our staff is a new encouragement for all of us to remain consistent in providing the best to every customer. Once again, we thank you for the trust you have given us. We look forward to welcoming you back in the future to create more memorable moments at Royal Regantris Cendana. Warm regards, Fajar Putra, Cluster Front Office Manager

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K***a

Leisure

9.4

/10

Reviewed 12 week(s) ago

Okay Okay Okay Everything's okay Although the limited parking doesn't matter I'll still be back

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Accommodation's Reply

06 Oct 2025

Dear ke*a. Warm greetings from Royal Regantris Cendana, thank you for your third visit. We are delighted to hear your positive feedback. We offer complimentary valet parking for all our guests. You can request this from any security guard on duty. We also offer complimentary shuttle service to Tunjungan Plaza and Surabaya Zoo at certain times. Please contact our receptionist to arrange this. Thank you again for your positive feedback. We look forward to welcoming you back to Royal Regantris Cendana in the future. Warm regards, Fajar Putra. Cluster Front Office Manager

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K***a

Leisure

9.7

/10

Reviewed 12 week(s) ago

This is my third stay here!! Everything was great Perfect! The limited parking space doesn't matter. I'll definitely stay here again next time 😘

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Accommodation's Reply

06 Oct 2025

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S***S

Business

6.7

/10

Reviewed 15 week(s) ago

For the hotel, it is quite good, the service is good, the staff and reception are very friendly, only the parking lot doesn't have a valet, and when the car is valeted, it is possible that the car will hit the sidewalk or rocks so there is friction on the tire rims and body., but the staff didn't provide information, so we only found out when we had arrived at the place of origin., always success for the Regantris and Jaya hotels..,

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3 people find it helpful

Accommodation's Reply

02 Sep 2025

Dear Mr./s S*s, Warm greetings from Royal Regantris Cendana, thank you for entrusting us with your accommodation needs. We appreciate the time you have taken to rate and praise our service. We are very happy to hear that you had a pleasant experience during your stay with us. We have forwarded your feedback regarding the valet staff communication to the relevant Department for correction and improvement. We look forward to welcoming you back to Royal Regantris Cendana in the future. We wish you and your family continued health and success. Warm regards, Fajar Putra. Cluster Front Office Manager

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J***P

Leisure

10.0

/10

Reviewed 17 week(s) ago

The food is delicious, close to the city center, walking around here is also comfortable if you want to go everywhere on foot.

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1 people find it helpful

Accommodation's Reply

15 Aug 2025

Dear Mr./Mrs. J*p, Warm greetings from Royal Regantris Cendana Surabaya. Thank you for entrusting your accommodation needs to our hotel. We also thank you for the positive review. We will pass it on to all staff as encouragement to consistently provide the best service to every customer. We look forward to welcoming you back to Royal Regantris Cendana Surabaya. Warm regards, Fajar Putra. (Cluster Front Office Manager)

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.