Serela Cihampelas

Hotels
Preferred Partner
8.2
/10
Very Good
5,509 reviews

What Guests Say About Their Stay

Staff Friendliness (103)
Surroundings (99)
Accessibility (93)
Distance To City Center (90)
SEPTRIANA
10.0
/ 10
A really perfect place to stay.. and the Cihampelas Walk is right in the corner... really love it..!!
Umi C.
8.5
/ 10
Hotel in the city center with good service. Friendly starting from the receptionist, security guards and waiters, all are friendly. Clean, the food is also delicious and varied. Recommended
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Ika W.
9.7
/ 10
The location is very strategic, in front of the Ciwalk entrance. The staff are friendly, the rooms are spacious and clean. And thank God I got a room in the corner with lots of glass so I could see the view of the Cihampelas terrace, Pasopati bridge.
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Fikri B. P.
10.0
/ 10
The recommended hotel for holidays around Ciwalk is just crossing, the hotel staff is friendly and professional. Markotop standby top security continues to get in and out of the car👍
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Tesya N. D.
10.0
/ 10
Very comfortable hotel. Very friendly service. Very close to Cihampelas Walk because the location is opposite. Very complete room facilities. The breakfast is also good. Suitable for those of you who want to fight after traveling in the city of Bandung. Recommended 😉
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In the Area
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Jalan Cihampelas No. 147 , Cihampelas, Bandung, Jawa Barat, Indonesia, 40131

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Serela Cihampelas Hotel Serela Cihampelas is located in area / city Cihampelas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Serela Cihampelas

Jalan Cihampelas No. 147 , Cihampelas, Bandung, Jawa Barat, Indonesia, 40131
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Lobby Serela Cihampelas
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Serela Cihampelas Rates per Night

Serela Cihampelas room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Serela Cihampelas hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Serela Cihampelas Location & Address

Serela Cihampelas is located at Jalan Cihampelas No. 147 , Cihampelas, Bandung, Jawa Barat, Indonesia, 40131. It's situated in the Bandung area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately 4 km from the city center.

How to go to Serela Cihampelas from Airport

Arriving at Husein Sastranegara International Airport and wondering about the best way to get to Serela Cihampelas? Don't worry, there are several options for your hotel transfer. Here's a breakdown to help you choose the most suitable one:

  • Taxi (most direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. You can find taxi stands outside the arrival terminal.
  • Ride Hailing (convenient):

    Ride Hailing services are readily available in Bandung. Simply book a ride through the Traveloka app for a convenient and often cost-effective transfer.
  • Angkot (local experience, most affordable):

    For a truly local experience and the most affordable option, consider taking an Angkot (local minibus). You'll need to transfer a few times, but it's a great way to see the city. Ask locals for the correct routes.
  • Airport Shuttle (pre-booked):

    Some private companies offer airport shuttle services. Booking in advance ensures a hassle-free transfer, especially if you're travelling with a group.

Tips:

For the most convenient route, especially if you have luggage, a taxi or Ride Hailing is recommended. If you're on a budget and feeling adventurous, try the Angkot, but be prepared for multiple transfers and limited luggage space.

Serela Cihampelas Reviews & Summary

Want to know all about hotel Serela Cihampelas before you book? Hotel reviews can give you a great insight into what to expect during your stay. Reading what other guests have experienced can help you make an informed decision.

Guests consistently praise Serela Cihampelas for its friendly staff and convenient location. Many appreciate the comfortable rooms and the hotel's proximity to popular attractions and dining options. A standout feature is the rooftop pool, offering stunning city views.

Here's what one happy guest had to say: "The staff were incredibly helpful and welcoming. The room was clean and comfortable, and the location was perfect for exploring Bandung. I especially enjoyed relaxing by the pool after a long day of sightseeing. Highly recommended!"

Serela Cihampelas Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Serela Cihampelas offers a variety of categories of hotel rooms to suit different needs and preferences. Understanding the different hotel bedroom types available will help you select the perfect one for your trip.

  • Superior Room:

    A comfortable and well-equipped room, ideal for solo travellers or couples.
  • Deluxe Room:

    Slightly larger than the Superior Room, offering extra space and amenities.
  • Family Room:

    Designed for families, with ample space and bedding options.
  • Suite:

    The most luxurious option, featuring a separate living area and enhanced amenities.

All rooms are non-smoking and offer city views. Bathtubs are available in the Suites, while bidets are standard in all bathrooms. Serela Cihampelas is not a pet-friendly hotel.

Hotel Facilities in Serela Cihampelas

Serela Cihampelas boasts a range of hotel amenities designed to enhance your stay. These hotel facilities cater to both adults and children, ensuring a comfortable and enjoyable experience for all guests.

  • Rooftop Swimming Pool:

    Enjoy stunning city views while taking a refreshing dip. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Centre:

    Stay active during your trip with our well-equipped fitness centre. Open 24 hours.
  • Restaurant:

    Indulge in delicious meals at our on-site restaurant. See below for more details.
  • Meeting Rooms:

    Ideal for business travellers, our meeting rooms are equipped with modern technology. Contact the hotel for pricing and availability.
  • Kids' Club:

    Keep the little ones entertained with our supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Serela Cihampelas

Serela Cihampelas offers a delightful culinary experience with its on-site hotel restaurant. Whether you're looking for a hearty hotel buffet or a quick bite at the hotel cafe, you'll find something to satisfy your cravings.

  • Kookaburra Restaurant:

    Our main restaurant serves a variety of Indonesian and international dishes.
  • Buffet Breakfast:

    Start your day with our extensive buffet breakfast, featuring a wide selection of hot and cold items. Price: Approximately SGD 15 per person. Opening hours: 6:00 AM to 10:00 AM.
  • A La Carte Menu:

    Enjoy a delicious lunch or dinner from our a la carte menu, featuring signature dishes such as Nasi Goreng and Gado-Gado.

Serela Cihampelas Airport pickups and How to Book

Looking for hotels with airport shuttle services? Serela Cihampelas does not directly offer a hotel to airport transfer service. However, the hotel can assist in arranging a private car or taxi for airport pick-up.

To book a private car or taxi, simply contact the hotel at least 24 hours in advance of your arrival. Provide your flight details and arrival time, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Navigating Bandung using public transport is relatively easy, with several MRT nearby and nearby bus stations. Knowing the nearest MRT station and nearby bus stops will help you explore the city with ease.

  • Bus Stop Cihampelas Walk:

    Located directly in front of Cihampelas Walk mall, approximately 200 meters from the hotel.
  • Bus Stop Cipaganti:

    Approximately 500 meters from the hotel, offering routes to various parts of Bandung.

Bandung does not have an MRT system. For bus travel, you can purchase a Brizzi card from Indomaret or Alfamart convenience stores. These cards can be used to pay for your bus fares.

Nearby Attractions for Family / Kid Friendly

Bandung offers a plethora of nearby activities and nearby places to go, making it a fantastic destination for families. There are plenty of nearby sightseeing places and things to see nearby to keep everyone entertained.

  • Trans Studio Bandung (4 km):

    An indoor theme park with thrilling rides and shows. Entry price: Approximately SGD 25 per person.
  • Bandung Zoo (6 km):

    Home to a diverse collection of animals. Entry price: Approximately SGD 10 per person.
  • Farmhouse Lembang (15 km):

    A charming farm with European-style architecture and animal encounters. Entry price: Approximately SGD 5 per person.
  • Floating Market Lembang (16 km):

    A unique market where vendors sell goods from boats. Entry price: Approximately SGD 3 per person.
  • Kawah Putih (50 km):

    A stunning volcanic crater lake with turquoise waters. Entry price: Approximately SGD 8 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Serela Cihampelas (Bandung)

Bandung is a food lover's paradise, with a wide array of nearby dining options to suit every taste. From trendy cafes and restaurants to delicious local food, you'll find plenty of food eateries near me to satisfy your cravings.

Cafes/Restaurants:

  • Sejiwa Coffee:

    A popular coffee shop known for its specialty coffee and cozy atmosphere.
  • Warung Nasi Ampera:

    A local restaurant serving traditional Sundanese cuisine.
  • Miss Bee Providore:

    A stylish restaurant with a diverse menu and beautiful garden setting.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Mie Kocok:

    Noodle soup with beef tendons and vegetables.
  • Batagor:

    Fried tofu and fish cake with peanut sauce.
  • Ketoprak:

    Tofu, vegetables, and rice noodles with peanut sauce.

Shopping places near Serela Cihampelas (Bandung)

If you're looking for some retail therapy, Bandung offers a variety of shops near me and nearby shopping destinations. From modern malls to traditional markets, you'll find plenty of places to indulge in some dept stores near me.

  • Cihampelas Walk (0 km):

    Located directly in front of the hotel, this mall features a variety of shops, restaurants, and entertainment options.
  • Paris Van Java Mall (2 km):

    A stylish mall with a European theme, offering a wide range of international and local brands.
  • Pasar Baru Trade Center (4 km):

    A traditional market where you can find textiles, clothing, and souvenirs at affordable prices.

Other Places to Stay Near Serela Cihampelas

If Serela Cihampelas is fully booked or you're looking for alternative accommodations, there are several other hotels nearby to choose from. Whether you're seeking a luxury experience or an affordable hotels nearby, you'll find something to suit your needs.

Luxury/5–6 Star Hotels Nearby:

  • GH Universal Hotel Bandung:

    A grand hotel with elegant rooms and extensive facilities.
  • The Trans Luxury Hotel Bandung:

    A luxurious hotel connected to Trans Studio Bandung theme park.
  • Padma Hotel Bandung:

    A stunning hotel with breathtaking views and exceptional service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Holiday Inn Bandung Pasteur:

    A modern hotel with comfortable rooms and a convenient location.
  • Aston Pasteur Hotel:

    A stylish hotel with a rooftop pool and stunning city views.
  • Grand Tjokro Premiere Bandung:

    A well-appointed hotel with excellent facilities and service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • favehotel Premier Cihampelas Bandung:

    A budget-friendly hotel with clean and comfortable rooms.
  • V Hotel & Residence Bandung:

    A simple and convenient hotel with essential amenities.
  • Hotel Santika Bandung:

    A reliable hotel with a central location and friendly service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your Bandung getaway is essential, and Serela Cihampelas offers a comfortable and convenient base for exploring the city. With its prime location, excellent facilities, and friendly service, it's a popular choice for both leisure and business travellers. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience all that Bandung has to offer. Book your room booking at Serela Cihampelas through Traveloka for the best deals and a hassle-free booking experience. Start planning your trip now and discover the beauty of Bandung!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby on Traveloka!

All facilities in Serela Cihampelas

Functional Hall Serela Cihampelas
Functional Hall
Common Space Serela Cihampelas
Common Space
Lobby Serela Cihampelas
Lobby
CleanAccommodation Serela Cihampelas
CleanAccommodation
Exterior Serela Cihampelas
Exterior

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Multilingual staff
  • Newspaper in lobby

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

Food and Drinks

  • Restaurant with AC
  • Buffet breakfast

General

  • AC
  • Non-smoking room

Things to Do

  • Massage

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Serela Cihampelas

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time on 03.00 PM

Additional Policy

Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Serela Cihampelas
80
Number of floors in Serela Cihampelas
7
Another facilities in Serela Cihampelas
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Serela Cihampelas

What are available facilities at Serela Cihampelas?
There are top facilites at Serela Cihampelas such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Serela Cihampelas?
The standard check-in time at Serela Cihampelas is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Serela Cihampelas provide breakfast?
Yes, Serela Cihampelas provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Serela Cihampelas
Serela Cihampelas has a 3.0-star rating.
How many floors does Serela Cihampelas have?
Serela Cihampelas has 7.
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More Reviews from Other Guests in Serela Cihampelas

Overall Ratings & Reviews Serela Cihampelas

Traveloka (5,443)
Other sources (66)
8.3
Very Good
From 5,443 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.0

Location

8.8

Service and Facilites

8.3

People often mention about Serela Cihampelas
All
Bedroom (88)
Staff Friendliness (87)
Distance to City Center (85)
Ambiance (84)
Surroundings (83)
Accessibility (82)
Bathroom (81)
Room Space (61)
Taste (60)
Hotel Area (54)
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Traveler Reviews Serela Cihampelas

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20
40
Customer reviews
M***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 hour(s) ago
The room, breakfast, smoking area are all nice 👍 recommend
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s***r
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 day(s) ago
the room door is hard to open and the room safety lock is hard to lock
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Despite its age, the hotel has undergone thoughtful updates that give it a refreshed and comfortable feel. Its biggest advantage is the location—right across from Ciwalk Mall, making shopping and dining extremely convenient. Weekends can be busy, and parking in front of the hotel is limited. Fortunately, the complimentary valet service helps, but it’s best to notify them if you plan to use your car during the day, as it may be blocked by other vehicles. Rooms are clean and comfortable; however, requesting a higher floor is recommended for better views and a quieter stay. Breakfast is included, though the selection is quite limited. Still, the food quality is decent enough for a simple start to the morning. Note that the in-house restaurant only serves breakfast—no room service is available for meals. Overall, a solid choice for travelers looking for convenience and value in the heart of Bandung.
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e***a
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 week(s) ago
Everything was good, the service, location, and we also got free room upgrade. But the cleanliness was disappointing, the carpet has lots of coffee/drinks marks, also the bedcover is full of stains. Couldve been a great experience if it werent for the cleanliness of the room.
1 people find it helpful
Prima R. F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly service and friendly staff.
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K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
Super strategic location across from Ciwalk, overall good service. The bathroom exhaust was broken, so it felt musty. The bed cover was dirty, the carpet looked like it had never been vacuumed, and the room was stuffy because there were no windows, relying solely on air conditioning. The breakfast menu also needed some improvement. This was a one-time stay, and hopefully the management will improve in the future. It's a shame the hotel is nice but not well-maintained.
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2 people find it helpful
w***'
icon-origin-TRAVELOKA
9.3
/10
Reviewed 7 week(s) ago
Because there's only one elevator, combined with hotel needs, there are long wait times. Just a suggestion: It's better to skip the carpet in the room unless you can keep it clean. I found a carpet with lots of stains and marks (like coffee spills). The AC is very cold, OK. The location is OK. Parking is not very convenient. The reception staff are friendly.
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very happy, comfortable, safe and strategic place, friendly and nice employees
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Z***n
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
just ok for short stay. need to improve tv channel
2 people find it helpful
J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 7 week(s) ago
Do you think it's worth paying a million rupiah for two nights in a hotel that looks really old, then getting bitten by mites (look at the bed when it was dirty). When we arrived, the toilet leaked and the toilet smelled of urine. It was a bit difficult to move rooms, but in the end, we were allowed to move. While eating breakfast, OMG, it was so gross to see the plates still covered in grease and stains... I wanted to cry. If the hotel was only around 100,000 rupiah, it might still be okay, but this was beyond expectations. I'm surprised there aren't any reviews like this because it's clearly not okay. The only plus points are the service is quite friendly and the location is within walking distance to Ciwalk. But I think there are many better hotels for a million rupiah for two nights.
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+5
3 people find it helpful
R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Highly recommended, clean and comfortable hotel.
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T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It is very comfortable to stay here, access is close to the mall and the service is also good.
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly, helpful staff and comfortable rooms
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good service, friendly staff, close location and easy to access
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1 people find it helpful
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the rooms are clean, the breakfast is also okay.
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F***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 8 week(s) ago
Better place to stay, near Ciwalk and good price
Find this review helpful?
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Easy access to the location, very close to the mall, there are many culinary places around the hotel, the rooms are kept clean, the food is quite tasty but lacks variety, quite recommended for accommodation.
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Susan E.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Strategic hotel location, clean hotel, friendly staff.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.6
/10
Reviewed 12 week(s) ago
The internet here doesn't help guests who have work needs, so this experience was quite unpleasant for me.
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel location is strategic, there are many souvenir shops around the hotel, very close to the Ciwalk shopping center.
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Number of reviews per page
20
40

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Lobby 4 Serela Cihampelas

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Serela Cihampelas

Traveloka (5,443)
Other sources (66)
8.3
Very Good
From 5,443 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.0

Location

8.8

Service and Facilites

8.3

People often mention about Serela Cihampelas
All
Bedroom (88)
Staff Friendliness (87)
Distance to City Center (85)
Ambiance (84)
Surroundings (83)
Accessibility (82)
Bathroom (81)
Room Space (61)
Taste (60)
Hotel Area (54)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Serela Cihampelas

Number of reviews per page
20
40
Customer reviews
M***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 hour(s) ago
The room, breakfast, smoking area are all nice 👍 recommend
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s***r
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 day(s) ago
the room door is hard to open and the room safety lock is hard to lock
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Despite its age, the hotel has undergone thoughtful updates that give it a refreshed and comfortable feel. Its biggest advantage is the location—right across from Ciwalk Mall, making shopping and dining extremely convenient. Weekends can be busy, and parking in front of the hotel is limited. Fortunately, the complimentary valet service helps, but it’s best to notify them if you plan to use your car during the day, as it may be blocked by other vehicles. Rooms are clean and comfortable; however, requesting a higher floor is recommended for better views and a quieter stay. Breakfast is included, though the selection is quite limited. Still, the food quality is decent enough for a simple start to the morning. Note that the in-house restaurant only serves breakfast—no room service is available for meals. Overall, a solid choice for travelers looking for convenience and value in the heart of Bandung.
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e***a
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 week(s) ago
Everything was good, the service, location, and we also got free room upgrade. But the cleanliness was disappointing, the carpet has lots of coffee/drinks marks, also the bedcover is full of stains. Couldve been a great experience if it werent for the cleanliness of the room.
1 people find it helpful
Prima R. F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly service and friendly staff.
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K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
Super strategic location across from Ciwalk, overall good service. The bathroom exhaust was broken, so it felt musty. The bed cover was dirty, the carpet looked like it had never been vacuumed, and the room was stuffy because there were no windows, relying solely on air conditioning. The breakfast menu also needed some improvement. This was a one-time stay, and hopefully the management will improve in the future. It's a shame the hotel is nice but not well-maintained.
Read More
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2 people find it helpful
w***'
icon-origin-TRAVELOKA
9.3
/10
Reviewed 7 week(s) ago
Because there's only one elevator, combined with hotel needs, there are long wait times. Just a suggestion: It's better to skip the carpet in the room unless you can keep it clean. I found a carpet with lots of stains and marks (like coffee spills). The AC is very cold, OK. The location is OK. Parking is not very convenient. The reception staff are friendly.
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very happy, comfortable, safe and strategic place, friendly and nice employees
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Z***n
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
just ok for short stay. need to improve tv channel
2 people find it helpful
J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 7 week(s) ago
Do you think it's worth paying a million rupiah for two nights in a hotel that looks really old, then getting bitten by mites (look at the bed when it was dirty). When we arrived, the toilet leaked and the toilet smelled of urine. It was a bit difficult to move rooms, but in the end, we were allowed to move. While eating breakfast, OMG, it was so gross to see the plates still covered in grease and stains... I wanted to cry. If the hotel was only around 100,000 rupiah, it might still be okay, but this was beyond expectations. I'm surprised there aren't any reviews like this because it's clearly not okay. The only plus points are the service is quite friendly and the location is within walking distance to Ciwalk. But I think there are many better hotels for a million rupiah for two nights.
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+5
3 people find it helpful
R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Highly recommended, clean and comfortable hotel.
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T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It is very comfortable to stay here, access is close to the mall and the service is also good.
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly, helpful staff and comfortable rooms
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good service, friendly staff, close location and easy to access
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1 people find it helpful
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the rooms are clean, the breakfast is also okay.
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F***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 8 week(s) ago
Better place to stay, near Ciwalk and good price
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Easy access to the location, very close to the mall, there are many culinary places around the hotel, the rooms are kept clean, the food is quite tasty but lacks variety, quite recommended for accommodation.
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Susan E.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Strategic hotel location, clean hotel, friendly staff.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.6
/10
Reviewed 12 week(s) ago
The internet here doesn't help guests who have work needs, so this experience was quite unpleasant for me.
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel location is strategic, there are many souvenir shops around the hotel, very close to the Ciwalk shopping center.
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