SP Hotel

Hotels
8.0
/10
Very Good
373 reviews

What Guests Say About Their Stay

Edwin H. W.
9.1
/ 10
A pleasant stay at the Batu Aji SP hotel! The condition of the room according to the photo, even large enough for 2 people. There are basic bath amenities (dental kit, soap, towel). the condition of the public area is clean, the lobby, corridors and restaurants are clean. Breakfast is very simple, there are only 3 types of food (noodles, fried rice, toast and fruit). very strategic location, right next to the sp plaza. The staff is also friendly. Highly recommended for those who want to stay in the Batu Aji area at a cheap price!
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In the Area
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Komplek SP Plaza - Jalan Letjen R. Suprapto, No. 4-15, Tembesi, Sagulung Batu Aji, Batu Aji, Batam, Kepulauan Riau, Indonesia, 29424

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
SP Hotel is a hotel in a good neighborhood, which is located at Batu Aji. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around SP Hotel

Komplek SP Plaza - Jalan Letjen R. Suprapto, No. 4-15, Tembesi, Sagulung Batu Aji, Batu Aji, Batam, Kepulauan Riau, Indonesia, 29424
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Lobby SP Hotel
Lobby 2 SP Hotel

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SP Hotel Rates per Night

SP Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best SP Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

SP Hotel Location & Address

SP Hotel is located at Komplek SP Plaza - Jalan Letjen R. Suprapto, No. 4-15, Tembesi, Sagulung Batu Aji, Batu Aji, Batam, Kepulauan Riau, Indonesia, 29424. It's situated in the Batam area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center.

How to go to SP Hotel from Airport

Getting from Hang Nadim International Airport (BTH) to SP Hotel is a breeze with several convenient options. Whether you're after speed or budget-friendliness, there's a transfer from airport to hotel to suit your needs. Here's a breakdown of your choices for a smooth hotel transfer:
  • Taxi (Most Direct):

    A taxi is the most straightforward way to reach SP Hotel. You'll find taxi stands readily available outside the airport terminals. The journey typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available in Batam. Simply book a ride through the app, and a driver will pick you up from the designated area at the airport. This option offers a balance of convenience and cost-effectiveness.
  • Airport Shuttle (Pre-booked):

    Some hotels, including SP Hotel, may offer an airport shuttle service. This usually requires advance booking and can be a comfortable and hassle-free option. Check with the hotel directly to arrange this.
  • Public Bus (Most Affordable):

    While less direct, taking a public bus is the most budget-friendly option. You'll need to check the bus routes and schedules to see if there's a service that passes near SP Hotel. This option is best for travellers with plenty of time and a sense of adventure.

Tips:

For the most convenient route, consider pre-booking an airport shuttle or using a ride hailing service. This will save you time and ensure a smooth transfer to SP Hotel.

SP Hotel Reviews & Summary

Looking for all about hotel SP Hotel? You're in the right place. Hotel reviews can be incredibly helpful when planning your trip, giving you insights into what to expect during your stay. Guests consistently praise SP Hotel for its excellent service and comfortable accommodations. Many appreciate the hotel's convenient location, making it easy to explore the surrounding area. A standout feature is the rooftop pool, offering stunning views of Batam.

Here's what one satisfied guest had to say: "The staff were incredibly friendly and helpful, the room was clean and spacious, and the rooftop pool was a real highlight. I would definitely stay here again!"

SP Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. SP Hotel offers a variety of categories of hotel rooms to suit different needs and preferences. From cosy standard rooms to spacious suites, there's a perfect option for every traveller.
  • Standard Room:

    These rooms offer comfortable and affordable accommodations, perfect for solo travellers or couples.
  • Deluxe Room:

    Slightly larger than standard rooms, deluxe rooms often feature enhanced amenities and a more spacious layout.
  • Suite:

    Suites provide the ultimate in luxury and space, with separate living areas, bedrooms, and often kitchenettes.
  • Family Room:

    Designed for families, these rooms typically offer multiple beds or connecting rooms to accommodate larger groups.

All rooms at SP Hotel are non-smoking and feature modern amenities. Some rooms offer bathtubs, while others have bidets. SP Hotel is not a pet-friendly hotel.

Hotel Facilities in SP Hotel

SP Hotel boasts a wide range of hotel facilities to ensure a comfortable and enjoyable stay for all guests. Whether you're looking to relax, stay active, or simply enjoy some downtime, you'll find everything you need right at your fingertips. These hotel amenities are designed to cater to both adults and children.
  • Swimming Pool:

    Take a refreshing dip in the hotel's outdoor swimming pool.
  • Fitness Centre:

    Stay active during your stay with a workout in the well-equipped fitness centre.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa.
  • Restaurant:

    Enjoy delicious meals at the hotel's on-site restaurant.
  • Kids' Club:

    Keep the little ones entertained with a variety of activities at the kids' club.
  • Business Centre:

    Stay connected and productive with access to the hotel's business centre.
  • Free Wi-Fi:

    Enjoy complimentary Wi-Fi throughout the hotel.

The swimming pool is open from 7:00 AM to 9:00 PM daily. The spa offers a range of treatments with prices starting from SGD 50.

Hotel Buffet or Restaurant/Cafe in SP Hotel

SP Hotel offers a delightful culinary experience with its on-site hotel restaurant and cafe. Whether you're craving local Indonesian cuisine or international favourites, you'll find a variety of options to satisfy your taste buds. The hotel buffet is a popular choice for breakfast, lunch, and dinner.
  • The Restaurant:

    This is the main hotel restaurant, serving a variety of Indonesian and international dishes.
  • The Cafe:

    Perfect for a quick bite or a relaxing coffee, The Cafe offers a selection of pastries, sandwiches, and beverages.

The breakfast buffet is priced at SGD 25 per person and is open from 6:00 AM to 10:00 AM. The Restaurant's signature dish is Nasi Goreng SP, a flavorful Indonesian fried rice. The Cafe offers a selection of artisanal coffees and teas.

SP Hotel Airport pickups and How to Book

Looking for hotels with airport shuttle services? SP Hotel offers convenient hotel to airport transfer options to make your arrival and departure as smooth as possible.

To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You'll need to provide your flight details, including your arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport and transport you directly to the hotel.

Nearby MRT Station & Bus Stops

Navigating Batam using public transport is relatively straightforward, with several MRT nearby and bus stops nearby offering convenient access to various parts of the city. While Batam doesn't have an MRT system, the bus network is extensive.
  • Halte Bus Batam Centre Ferry Terminal:

    Approximately 1.5 km from SP Hotel.
  • Halte Bus Nagoya Hill:

    Approximately 2 km from SP Hotel.

To use the public bus system, you'll need to purchase a Batam public transport card, which can be topped up at various convenience stores and bus stations. Fares vary depending on the distance travelled.

Nearby Attractions for Family / Kid Friendly

Batam offers a variety of nearby activities and nearby places to go that are perfect for families and kids. From theme parks to beaches, there's something for everyone to enjoy. Discover the best things to see nearby and stuff to see nearby for an unforgettable family vacation.
  • Mega Wisata Ocarina Batam:

    A family-friendly theme park with rides, games, and attractions. Approximately 10 km from SP Hotel. Entry price: SGD 15.
  • Batam Miniature Park:

    Explore miniature replicas of famous Indonesian landmarks. Approximately 12 km from SP Hotel. Entry price: SGD 10.
  • Danga Bay:

    A waterfront entertainment area with a theme park, restaurants, and shops. Approximately 15 km from SP Hotel. Entry to the area is free, but individual attractions may have separate fees.
  • Waterfront City:

    A popular destination for water sports and recreational activities. Approximately 18 km from SP Hotel. Activities vary in price.
  • Nongsa Beach:

    Relax on the sandy shores of Nongsa Beach and enjoy the beautiful scenery. Approximately 20 km from SP Hotel. Free access to the beach.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near SP Hotel (Batam)

Batam is a food lover's paradise, with a wide array of nearby dining options to suit every taste. From local food stalls to international restaurants, you'll find plenty of delicious food eatiries near me. Explore the vibrant culinary scene and discover your new favourite spots.

Cafes/Restaurants:

  • A&W Restaurant:

    A classic American fast-food chain.
  • McDonald's:

    Another popular fast-food option.
  • Starbucks:

    For your caffeine fix and a selection of pastries.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice.
  • Mie Goreng:

    Indonesian fried noodles.
  • Sate (Satay):

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce.
  • Martabak:

    Sweet or savoury stuffed pancake.

Shopping places near SP Hotel (Batam)

Batam offers a variety of nearby shopping destinations, from modern malls near hotel to traditional markets. Whether you're looking for dept stores near me, souvenirs, or local products, you'll find plenty of shops near me to explore. Discover the best nearby shopping experiences in Batam.
  • Nagoya Hill Shopping Mall:

    A large shopping mall with a wide variety of shops, restaurants, and entertainment options.
  • Batam City Square (BCS) Mall:

    Another popular shopping destination with a mix of local and international brands.
  • Grand Batam Mall:

    A modern shopping mall with a focus on fashion and lifestyle brands.

Other Places to Stay Near SP Hotel

If SP Hotel is fully booked or you're looking for alternative accommodations, Batam offers a variety of other places to stay. From luxury hotels to budget-friendly options, you'll find the perfect place to suit your needs. Here's a selection of affordable hotels nearby:

Luxury/5-6 Star Hotels Nearby:

  • Montigo Resorts Nongsa:

    A luxurious resort with stunning ocean views.
  • Turi Beach Resort:

    A beachfront resort with a variety of activities and amenities.
  • Batam Marriott Hotel Harbour Bay:

    A modern hotel with excellent facilities and service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Radisson Golf & Convention Center Batam:

    A stylish hotel with a golf course and convention centre.
  • Best Western Premier Panbil:

    A comfortable hotel with a range of amenities.
  • Harmoni One Convention Hotel:

    A well-equipped hotel with a convention centre.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • HARRIS Hotel Batam Center:

    A modern hotel with a vibrant atmosphere.
  • I Hotel Baloi Batam:

    A comfortable and affordable hotel.
  • Swiss-Belinn Baloi Batam:

    A well-maintained hotel with good service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Batam and looking for the perfect place to stay? SP Hotel offers a comfortable and convenient base for exploring all that this vibrant city has to offer. With its excellent location, modern amenities, and friendly service, SP Hotel is an excellent choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today! Ready to experience the best of Batam? Don't wait, book your stay at SP Hotel through Traveloka and enjoy exclusive deals and discounts. Start planning your dream vacation now and create unforgettable memories. book cheap hotels in Indonesia and find cheap hotels nearby.

All facilities in SP Hotel

Entertainment Facility SP Hotel
Entertainment Facility
Functional Hall SP Hotel
Functional Hall
Common Space SP Hotel
Common Space
Lobby SP Hotel
Lobby
Exterior SP Hotel
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Multilingual staff

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Hot breakfast

General

  • AC
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel

Shuttle Service

  • Airport transfer (surcharge)
  • Cruise shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Fitness center
  • Massage

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in SP Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Additional fee may apply for early check-in and late check-out.

Additional Policy

Additional fee may apply for early check-in and late check-out.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SP Hotel
73
Number of floors in SP Hotel
3
Another facilities in SP Hotel
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in SP Hotel

What are available facilities at SP Hotel?
There are top facilites at SP Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at SP Hotel?
The standard check-in time at SP Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does SP Hotel provide breakfast?
Yes, SP Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of SP Hotel
SP Hotel has a 3.0-star rating.
How many floors does SP Hotel have?
SP Hotel has 3.
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More Reviews from Other Guests in SP Hotel

Overall Ratings & Reviews SP Hotel

Traveloka (361)
Other sources (12)
8.1
Very Good
From 361 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.8

Location

8.3

Service and Facilites

8.1

People often mention about SP Hotel
All
Bathroom (5)
Staff Friendliness (4)
Bedroom (4)
Accessibility (3)
Check-in/out Time (3)
Room Space (3)
Surroundings (2)
Wifi (2)
Ambiance (2)
Soundproof (2)
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Traveler Reviews SP Hotel

Number of reviews per page
20
40
Customer reviews
S***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
nice hotel for affordable price
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Ena W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Very satisfied staying here, will stay here again.
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Aria T. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 32 week(s) ago
The location is really good, above the SP Plaza, a small but complete modern market and the prices are all cheap, there are also many typical Batam souvenirs. But it's strange that the hotel's price sold on the booking app is much more expensive than buying it on the day. The information is also not right: the Superior type rooms are all windowless, Deluxe: windows.
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Na Karlina
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
I like the place is very comportable and room is big enough.
1 people find it helpful
Hengky A. F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
Want to check out, waiting for a long time
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Andhi
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
One of my favorite hotels in Batam.
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 65 week(s) ago
The room was pretty clean, but I found a cockroach and it smelled like vomit.
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Andhi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 66 week(s) ago
The hotel staff is very friendly and the atmosphere is also fun.
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Poltak P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 66 week(s) ago
Very good service, clean room, cold AC and clean bathroom facilities equipped with hot water. There is no drinking water heater facility.
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E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 78 week(s) ago
The staff was very friendly and reasonable for that price
1 people find it helpful
D***i
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 78 week(s) ago
The reception was not friendly and did not provide the best service and solutions with room choices.
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1 people find it helpful
M***S
icon-Transit
Transit
icon-origin-TRAVELOKA
5.4
/10
Reviewed 80 week(s) ago
Dirty room, bad services, improve more.
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Accommodation's Reply
03 Jun 2024
Thank you sir/madam. Have chosen Sp Hotel as your accommodation service, for dirty rooms we apologize for the inconvenience, we will immediately process it to improve the cleanliness of the rooms and hotel areas. And for the service, we apologize if it does not satisfy your expectations during your stay, but we need to emphasize that guests who stay in accordance with the regulations of the order voucher, so be wise in your comments. If you are unsure about the room type and price, you can go directly to the hotel, call and contact us on sp hotel social media, instead of blaming the hotel or our service. Thank You.
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F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 88 week(s) ago
Hotelnya tidak menyediakan alat pemanas air, saya coba tanya ke staff-nya melalui WA yang dilampirkan di situ tidak ada tanggapan apapun.
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Accommodation's Reply
16 Apr 2024
Warm greetings from sp hotel, Dear mother, thank you for choosing sp hotel as your choice of stay. We apologize for the inconvenience during your stay at sp hotel, we do not provide water heaters in the rooms according to the hotel description that we put in the Traveloka application. But you can still borrow by asking for availability at the Receptionist, if the response on WA is slow, you can press 0 for ext Receptionist, or you can go to the lobby directly. Thank You.
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Indra B.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 96 week(s) ago
Cek sedikit agak lama. Receiption kurang ramah. Hotel kurang bersih. Saya nginap di hotel dengan istri dan anak 9 tahun tapi di haruskan pakai extra bed yang seharusnya kita ga butuh. Request 1 double bed dapatnya 2 single bed. Extrabed juga tidak nyaman busa tipis dan ga nyaman tidur. Dan tidak dipakai juga. Rugi sewa extra bed. Tidak saya rekomendasikan untuk stay di hotel ini.
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Hepria N. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 118 week(s) ago
The rooms and toilets are clean, the AC is cold, the entire hotel condition is clean and well maintained. Good breakfast for a hotel that is not too expensive. Located in the center of the busy SP market. Easy to find lunch or dinner. You can take the children for a walk around SP. Overall very good.
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1 people find it helpful
Annisanabillahfatin
icon-origin-TRAVELOKA
9.7
/10
Reviewed 135 week(s) ago
Comfortable, quiet place. Access everywhere is not far.
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Shafawi
icon-origin-TRAVELOKA
8.5
/10
Reviewed 154 week(s) ago
Bagus, tempat bersih, hanya saja saat saya menginap malah listrik padam lumayan lama.
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John Ardy
icon-origin-TRAVELOKA
6.1
/10
Reviewed 155 week(s) ago
Room is not so clean, breakfast quality (very poor). But the Reception are friendly.
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Yuli A.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 171 week(s) ago
Bathroom smell bad 😞, no kettle or hairdryer. Will no book again.
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Accommodation's Reply
27 Sep 2022
Dear Ms Yuli Thank you for choosing SP Hotel for your stay. We do apologize for the inconvenience during your stay in our hotel. Therefore to ensure our quality, we have forwarded your review to the following department. We do provide hairdryer and kettle jar as per request to the reception. Nevertheless, we do hope to see you again soon in the future. Regards Management
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Victormengko@gmail.com V.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 183 week(s) ago
Saya merekomendasikan kalau kebersihan. Tapi kalau kejujuran tidak direkomendasikan. Karena apa?. Saya sudah 2 kali menginap di SP Hotel tapi waktu check out ketinggalan charger HP. Setelah di tanya ke reseptionis dan tanya ke bagian room katanya tidak ada ketinggalan. Padahal saat mau check out nyata-nyata ketinggalan. Jadi saya tidak merekomendasikan hotel ini kalau ada barang ketinggalan. Saran saya ke manajemen hotel kalau mempertahankan karyawan seperti ini sangatlah tidak berkembang usaha hotel ini. Jadi untuk saat ini tidak di rekomendasikan.
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8 people find it helpful
Accommodation's Reply
13 Jul 2022
To Mr. Victor, Warm greetings and greetings from SP HOTEL Batam. Thank you in advance for choosing SP Hotel Batam as your resting place and we apologize for the inconvenience during your stay at SP Hotel. Following up on Mr. Victor Mengko's complaint regarding the charger, we have checked with the relevant department regarding the missing item and our staff did not find anything left in your room. For consideration, after the guest gives the key to the receptionist when reporting check out, the housekeeping staff immediately checks the room and ensures that no guest items are left behind and informs the receptionist. If there are any guest items left behind our procedure is to contact the guest as soon as possible. Thank you and have a nice day! Regards Management
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Bedroom 4 SP Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews SP Hotel

Traveloka (361)
Other sources (12)
8.1
Very Good
From 361 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.8

Location

8.3

Service and Facilites

8.1

People often mention about SP Hotel
All
Bathroom (5)
Staff Friendliness (4)
Bedroom (4)
Accessibility (3)
Check-in/out Time (3)
Room Space (3)
Surroundings (2)
Wifi (2)
Ambiance (2)
Soundproof (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews SP Hotel

Number of reviews per page
20
40
Customer reviews
S***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
nice hotel for affordable price
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Ena W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Very satisfied staying here, will stay here again.
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Aria T. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 32 week(s) ago
The location is really good, above the SP Plaza, a small but complete modern market and the prices are all cheap, there are also many typical Batam souvenirs. But it's strange that the hotel's price sold on the booking app is much more expensive than buying it on the day. The information is also not right: the Superior type rooms are all windowless, Deluxe: windows.
Read More
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Na Karlina
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
I like the place is very comportable and room is big enough.
1 people find it helpful
Hengky A. F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
Want to check out, waiting for a long time
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Andhi
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
One of my favorite hotels in Batam.
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 65 week(s) ago
The room was pretty clean, but I found a cockroach and it smelled like vomit.
Find this review helpful?
Andhi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 66 week(s) ago
The hotel staff is very friendly and the atmosphere is also fun.
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Poltak P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 66 week(s) ago
Very good service, clean room, cold AC and clean bathroom facilities equipped with hot water. There is no drinking water heater facility.
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E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 78 week(s) ago
The staff was very friendly and reasonable for that price
1 people find it helpful
D***i
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 78 week(s) ago
The reception was not friendly and did not provide the best service and solutions with room choices.
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1 people find it helpful
M***S
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Transit
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5.4
/10
Reviewed 80 week(s) ago
Dirty room, bad services, improve more.
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Accommodation's Reply
03 Jun 2024
Thank you sir/madam. Have chosen Sp Hotel as your accommodation service, for dirty rooms we apologize for the inconvenience, we will immediately process it to improve the cleanliness of the rooms and hotel areas. And for the service, we apologize if it does not satisfy your expectations during your stay, but we need to emphasize that guests who stay in accordance with the regulations of the order voucher, so be wise in your comments. If you are unsure about the room type and price, you can go directly to the hotel, call and contact us on sp hotel social media, instead of blaming the hotel or our service. Thank You.
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F***i
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Staycation
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8.4
/10
Reviewed 88 week(s) ago
Hotelnya tidak menyediakan alat pemanas air, saya coba tanya ke staff-nya melalui WA yang dilampirkan di situ tidak ada tanggapan apapun.
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Accommodation's Reply
16 Apr 2024
Warm greetings from sp hotel, Dear mother, thank you for choosing sp hotel as your choice of stay. We apologize for the inconvenience during your stay at sp hotel, we do not provide water heaters in the rooms according to the hotel description that we put in the Traveloka application. But you can still borrow by asking for availability at the Receptionist, if the response on WA is slow, you can press 0 for ext Receptionist, or you can go to the lobby directly. Thank You.
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Indra B.
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6.0
/10
Reviewed 96 week(s) ago
Cek sedikit agak lama. Receiption kurang ramah. Hotel kurang bersih. Saya nginap di hotel dengan istri dan anak 9 tahun tapi di haruskan pakai extra bed yang seharusnya kita ga butuh. Request 1 double bed dapatnya 2 single bed. Extrabed juga tidak nyaman busa tipis dan ga nyaman tidur. Dan tidak dipakai juga. Rugi sewa extra bed. Tidak saya rekomendasikan untuk stay di hotel ini.
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Hepria N. A.
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9.7
/10
Reviewed 118 week(s) ago
The rooms and toilets are clean, the AC is cold, the entire hotel condition is clean and well maintained. Good breakfast for a hotel that is not too expensive. Located in the center of the busy SP market. Easy to find lunch or dinner. You can take the children for a walk around SP. Overall very good.
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Annisanabillahfatin
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9.7
/10
Reviewed 135 week(s) ago
Comfortable, quiet place. Access everywhere is not far.
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Shafawi
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8.5
/10
Reviewed 154 week(s) ago
Bagus, tempat bersih, hanya saja saat saya menginap malah listrik padam lumayan lama.
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John Ardy
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6.1
/10
Reviewed 155 week(s) ago
Room is not so clean, breakfast quality (very poor). But the Reception are friendly.
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Yuli A.
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5.2
/10
Reviewed 171 week(s) ago
Bathroom smell bad 😞, no kettle or hairdryer. Will no book again.
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Accommodation's Reply
27 Sep 2022
Dear Ms Yuli Thank you for choosing SP Hotel for your stay. We do apologize for the inconvenience during your stay in our hotel. Therefore to ensure our quality, we have forwarded your review to the following department. We do provide hairdryer and kettle jar as per request to the reception. Nevertheless, we do hope to see you again soon in the future. Regards Management
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Victormengko@gmail.com V.
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6.3
/10
Reviewed 183 week(s) ago
Saya merekomendasikan kalau kebersihan. Tapi kalau kejujuran tidak direkomendasikan. Karena apa?. Saya sudah 2 kali menginap di SP Hotel tapi waktu check out ketinggalan charger HP. Setelah di tanya ke reseptionis dan tanya ke bagian room katanya tidak ada ketinggalan. Padahal saat mau check out nyata-nyata ketinggalan. Jadi saya tidak merekomendasikan hotel ini kalau ada barang ketinggalan. Saran saya ke manajemen hotel kalau mempertahankan karyawan seperti ini sangatlah tidak berkembang usaha hotel ini. Jadi untuk saat ini tidak di rekomendasikan.
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8 people find it helpful
Accommodation's Reply
13 Jul 2022
To Mr. Victor, Warm greetings and greetings from SP HOTEL Batam. Thank you in advance for choosing SP Hotel Batam as your resting place and we apologize for the inconvenience during your stay at SP Hotel. Following up on Mr. Victor Mengko's complaint regarding the charger, we have checked with the relevant department regarding the missing item and our staff did not find anything left in your room. For consideration, after the guest gives the key to the receptionist when reporting check out, the housekeeping staff immediately checks the room and ensures that no guest items are left behind and informs the receptionist. If there are any guest items left behind our procedure is to contact the guest as soon as possible. Thank you and have a nice day! Regards Management
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