Swiss-Belhotel Borneo Samarinda

Hotels
8.4
/10
Very Good
4,680 reviews

What Guests Say About Their Stay

Staff Friendliness (160)
Bedroom (155)
Distance To City Center (153)
Room Space (144)
Verified Traveler
8.5
/ 10
"The hotel staff were super friendly and helpful. The room was clean and comfy, and the breakfast buffet was amazing! Loved the location too, super close to main attractions. Would definitely stay here again ๐Ÿ˜Š."
dendy a.
9.7
/ 10
What a nice view of Mahakam River, seen from Swiss-Belhotel Borneo Samarinda. Wonderful hotel, very clean, and friendly hotel staff.
ANANG T.
10.0
/ 10
Very pleasant, clean rooms, very friendly service, many culinary choices around the hotel and no regrets if you go to Samarinda, you will definitely stay again at the Swissbell Samarinda Hotel.
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Dini H. L.
9.4
/ 10
The staff was friendly and explained in detail what I didn't know, the location is good near SCP mall, the parking lot is spacious and the hotel is nice and clean.
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Rudy R.
10.0
/ 10
The hotel service is very good. The room is very clean and spacious. The facilities are very complete. Directly connected to the mall, so it makes it easy for us to shop. Overall, Swiss Bell Hotel SMD is very good and recommended.
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In the Area
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Jalan Mulawarman No 6 , Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112

Main Facilities

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This accommodation offers:
Outdoor pool
Bar
Steam room
Children pool
Laundry service
Airport transfer
Fitness center
Restaurant
Luggage storage
Elevator
Staying at Swiss-Belhotel Borneo Samarinda is a good choice when you are visiting Samarinda City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Swiss-Belhotel Borneo Samarinda

Jalan Mulawarman No 6 , Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112
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Lobby Swiss-Belhotel Borneo Samarinda
Lobby 2 Swiss-Belhotel Borneo Samarinda

Discover More About Swiss-Belhotel Borneo Samarinda

Swiss-Belhotel Borneo Samarinda Rates per Night

Swiss-Belhotel Borneo Samarinda room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Swiss-Belhotel Borneo Samarinda hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Swiss-Belhotel Borneo Samarinda Location & Address

Swiss-Belhotel Borneo Samarinda is located at Jalan Mulawarman No 6 , Pusat Kota Samarinda, Samarinda, Kalimantan Timur, Indonesia, 75112. It's situated in the Samarinda area of Indonesia, known for its vibrant atmosphere and local markets. The hotel is approximately 5 km from the city center.

How to go to Swiss-Belhotel Borneo Samarinda from Airport

Getting from the airport to Swiss-Belhotel Borneo Samarinda is straightforward. Here are a few options for your hotel transfer from airport to hotel, ensuring a smooth start to your trip.
  • Taxi (Most Direct):

    Taxis are readily available outside the arrival terminal. This is the most direct way to reach the hotel, taking approximately 30-45 minutes depending on traffic.
  • Ride Hailing (Convenient):

    Services like Traveloka offer ride-hailing options. Simply book a ride through the app upon arrival for a hassle-free transfer.
  • Hotel Shuttle (Pre-arranged):

    Check with Swiss-Belhotel Borneo Samarinda to see if they offer an airport shuttle service. This can be a convenient option if pre-booked.

Tips:

For the most convenient route, consider pre-booking a ride-hailing service through Traveloka or arranging an airport shuttle with the hotel. This ensures a seamless and stress-free journey to Swiss-Belhotel Borneo Samarinda.

Swiss-Belhotel Borneo Samarinda Reviews & Summary

Looking for all about hotel Swiss-Belhotel Borneo Samarinda? This hotel consistently receives positive hotel reviews for its excellent service and comfortable accommodations. Guests appreciate the convenient location and the range of amenities offered. What do guests love about the hotel? Many highlight the friendly and helpful staff, the clean and well-maintained rooms, and the delicious breakfast buffet. A standout feature is the rooftop pool, offering stunning views of Samarinda.

Here's a short, positive review: "A fantastic stay! The staff were incredibly welcoming, the room was spotless, and the rooftop pool was a real treat. Highly recommended!"

Swiss-Belhotel Borneo Samarinda Room Types Available

Choosing the right hotel room type can make all the difference for your stay. Swiss-Belhotel Borneo Samarinda offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Smoking and non-smoking options are available.
  • Grand Deluxe Room:

    Slightly larger than the Deluxe Rooms, these rooms feature enhanced amenities and a bathtub.
  • Executive Suite:

    These spacious suites include a separate living area, a bathtub, and panoramic city views. Non-smoking only.
  • Family Room:

    Designed for families, these rooms offer ample space and can accommodate extra beds.

Swiss-Belhotel Borneo Samarinda is not a pet-friendly hotel.

Hotel Facilities in Swiss-Belhotel Borneo Samarinda

Swiss-Belhotel Borneo Samarinda boasts a wide array of hotel facilities to ensure a comfortable and enjoyable stay. These hotel amenities cater to both adults and children, making it an ideal choice for families and business travellers alike.
  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Centre:

    Stay active with the hotel's well-equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Operating hours: 10:00 AM to 10:00 PM (extra fees apply).
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Business Centre:

    Stay connected and productive with the hotel's business centre, offering printing and fax services.
  • Free Wi-Fi:

    Enjoy complimentary high-speed Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Swiss-Belhotel Borneo Samarinda

Swiss-Belhotel Borneo Samarinda offers a delightful culinary experience with its diverse hotel restaurant and hotel cafe options. Whether you're looking for a hearty hotel buffet or a quick bite, there's something for everyone.
  • Swiss-Cafe Restaurant:

    This all-day dining restaurant serves a variety of international and Indonesian dishes. The hotel buffet breakfast is particularly popular, featuring a wide selection of hot and cold items. Buffet breakfast price: approximately SGD 25 per person. Open from 6:00 AM to 10:00 PM.
  • The Lounge:

    A relaxed setting to enjoy coffee, tea, and light snacks. Open from 10:00 AM to 11:00 PM.
  • Pool Bar:

    Sip on refreshing cocktails and enjoy light bites by the pool. Open from 10:00 AM to 7:00 PM.

Don't miss the signature dish at Swiss-Cafe Restaurant: Nasi Goreng Istimewa, a flavorful Indonesian fried rice.

Swiss-Belhotel Borneo Samarinda Airport pickups and How to Book

Need hotels with airport shuttle services? Swiss-Belhotel Borneo Samarinda offers a convenient hotel to airport transfer service for its guests.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and transport you directly to the hotel.

Nearby MRT Station & Bus Stops

While Samarinda doesn't have an MRT system, there are several nearby bus station and bus stops nearby that provide convenient access to different parts of the city.
  • Halte Bus Jalan Pahlawan:

    Located approximately 1 km from the hotel.
  • Halte Bus Jalan Imam Bonjol:

    Located approximately 1.5 km from the hotel.
  • Terminal Bus Lempake:

    Located approximately 8 km from the hotel, offering connections to other cities.

For local buses, payment is typically made in cash. Consider purchasing a local transportation card from a minimarket for easier travel.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go with the family? Samarinda offers a range of attractions perfect for kids and adults alike. Here are a few nearby sightseeing places and things to see nearby:
  • Mahakam River Cruise:

    Enjoy a scenic boat trip along the Mahakam River. Distance from hotel: 2 km. Price: Approximately SGD 15 per person.
  • Samarinda Central Plaza:

    A large shopping mall with a cinema, arcade, and various restaurants. Distance from hotel: 3 km. Free entry.
  • Teluk Lerong Garden:

    A beautiful park with playgrounds and green spaces. Distance from hotel: 4 km. Free entry.
  • Museum Mulawarman:

    Explore the history and culture of the Kutai Kingdom. Distance from hotel: 25 km. Price: Approximately SGD 5 per person.
  • Daya Bahari Waterpark:

    A fun waterpark with slides and pools for all ages. Distance from hotel: 15 km. Price: Approximately SGD 20 per person.

Looking for more things to do nearby? See Travelokaโ€™s best deals on Things To Do in Indonesia!

Where to eat near Swiss-Belhotel Borneo Samarinda (Samarinda)

Discover the best nearby dining and local food experiences near Swiss-Belhotel Borneo Samarinda. From cozy cafes to authentic street food, here's where to find delicious food eatiries near me:

Cafes/Restaurants:

  • Excelso Coffee:

    A popular coffee chain serving a variety of coffee drinks and light meals.
  • Pizza Hut:

    Enjoy classic pizzas and pasta dishes.
  • Kentucky Fried Chicken (KFC):

    A fast-food favourite for fried chicken.

Local Street Food:

  • Nasi Kuning:

    A fragrant yellow rice dish served with various side dishes.
  • Sate Ayam:

    Grilled chicken skewers with peanut sauce.
  • Soto Banjar:

    A traditional soup with chicken, vegetables, and spices.
  • Gado-Gado:

    An Indonesian salad with peanut sauce dressing.
  • Martabak:

    A sweet or savory pancake filled with various ingredients.

Shopping places near Swiss-Belhotel Borneo Samarinda (Samarinda)

Looking for nearby shopping and dept stores near me? Swiss-Belhotel Borneo Samarinda is conveniently located near several shopping destinations. Here are a few malls near hotel and shops near me:
  • Samarinda Central Plaza:

    A large mall with a variety of shops, restaurants, and a cinema.
  • Lembuswana Mall:

    Another popular shopping destination with a range of retail outlets.
  • Big Mall Samarinda:

    A modern mall with international and local brands.

Other Places to Stay Near Swiss-Belhotel Borneo Samarinda

Looking for alternative accommodations? Here are some other options for the best hotel nearby, ranging from luxury to more affordable hotels nearby:

Luxury/5-6 Star Hotels Nearby:

  • Hampton by Hilton Samarinda:

    Offers modern amenities and comfortable rooms.
  • Mercure Samarinda:

    A stylish hotel with a rooftop pool and bar.
  • Aston Samarinda Hotel & Convention Center:

    Features spacious rooms and extensive meeting facilities.

Looking for more accommodations? See Travelokaโ€™s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Swiss-Belhotel Balikpapan:

    A well-regarded hotel with excellent service.
  • Grand Jatra Hotel Balikpapan:

    Offers a range of amenities and a convenient location.

Looking for more accommodations? See Travelokaโ€™s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Hotel Mesra Samarinda:

    A budget-friendly option with comfortable rooms.
  • Midtown Hotel Samarinda:

    A simple hotel with essential amenities.

Looking for more accommodations? See Travelokaโ€™s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Samarinda? Swiss-Belhotel Borneo Samarinda offers a comfortable and convenient base for exploring the city. With its excellent amenities and central location, it's a great choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today! Ready to book your stay? Visit Traveloka for the best deals on room booking and more! Don't miss out on exclusive offers and discounts. book cheap hotels in Indonesia cheap hotels nearby

All facilities in Swiss-Belhotel Borneo Samarinda

Bar, Cafe and Lounge Swiss-Belhotel Borneo Samarinda
Bar, Cafe and Lounge
Swimming Pool Swiss-Belhotel Borneo Samarinda
Swimming Pool
Fitness Center Swiss-Belhotel Borneo Samarinda
Fitness Center
Functional Hall Swiss-Belhotel Borneo Samarinda
Functional Hall
Lobby Swiss-Belhotel Borneo Samarinda
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Hot breakfast
  • No alcohol

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room
  • TV lounge

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Car rental
  • Valet parking

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Swiss-Belhotel Borneo Samarinda

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss-Belhotel Borneo Samarinda
186
Number of floors in Swiss-Belhotel Borneo Samarinda
12
Another facilities in Swiss-Belhotel Borneo Samarinda
Parking, Coffee/tea in lobby, Coffee shop, Elevator, 24-hour room service

Frequently asked question in Swiss-Belhotel Borneo Samarinda

What is normal check-in & check-out time at Swiss-Belhotel Borneo Samarinda?
The standard check-in time at Swiss-Belhotel Borneo Samarinda is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belhotel Borneo Samarinda provide breakfast?
Yes, Swiss-Belhotel Borneo Samarinda provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Swiss-Belhotel Borneo Samarinda
Swiss-Belhotel Borneo Samarinda has a 4.0-star rating.
How many floors does Swiss-Belhotel Borneo Samarinda have?
Swiss-Belhotel Borneo Samarinda has 12.
How many rooms are available at Swiss-Belhotel Borneo Samarinda
Swiss-Belhotel Borneo Samarinda has 186.
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More Reviews from Other Guests in Swiss-Belhotel Borneo Samarinda

8.4
Very Good
From 4,639 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.5

Location

8.7

Service and Facilites

8.5

People often mention about Swiss-Belhotel Borneo Samarinda
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Distance to City Center (116)
Staff Friendliness (112)
Bedroom (108)
Room Space (102)
Bathroom (98)
Ambiance (94)
Accessibility (91)
Surroundings (87)
Hotel Area (87)
Family Friendly (79)
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Traveler Reviews Swiss-Belhotel Borneo Samarinda

Number of reviews per page
20
40
Customer reviews
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ardiles r. a. k.
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10.0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, quick response in the difficulty of evaluating items to the room.
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Accommodation's Reply
22 Oct 2025
Dear Mr. Ardiles, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a great experience staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe and healthy! Best regards, General Manager
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Nurul F.
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9.1
/10
Reviewed 2 week(s) ago
The room is ok, the facilities are ok, but unfortunately the check in process took sooooo long.
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Accommodation's Reply
20 Oct 2025
Dear Mr. Nurul, Thank you for choosing us as your second home when visiting Samarinda. We are delighted to hear that you had a great experience during your stay with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe and healthy! Best regards, General Manager
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C***a
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Staycation
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9.7
/10
Reviewed 3 week(s) ago
The hotel is clean and smells great. The smell is there as soon as you enter, but the corridors are a bit lacking. But that's not a problem. The furniture is still in good condition and well-maintained. The bathroom is clean, and the bed is comfortable and clean. I also liked the fact that the toilet still has a jet shower. It's a shame there's no hair dryer. The location is very strategic, being close to two malls. Finding food is easy, and parking is also easy. Overall, my stay at Swiss-Belhotel Samarinda was very pleasant.
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Accommodation's Reply
20 Oct 2025
Dear C*a, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a pleasant experience during your stay with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe and healthy! Best regards, General Manager
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ANANG T.
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10.0
/10
Reviewed 3 week(s) ago
Very pleasant, clean rooms, very friendly service, many culinary choices around the hotel and no regrets if you go to Samarinda, you will definitely stay again at the Swissbell Samarinda Hotel.
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Accommodation's Reply
13 Oct 2025
Dear Anang, Thank you for choosing us as your second home when visiting Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and the facilities are very good.
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Accommodation's Reply
13 Oct 2025
Dear G*t, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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c***l
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10.0
/10
Reviewed 3 week(s) ago
I've stayed here many times and it's always comfortable, especially the breakfast, which I always look forward to when I stay here, xixix
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear C*l, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Verified Traveler
icon-Leisure
Leisure
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9.6
/10
Reviewed 3 week(s) ago
I left my cell phone charger behind but I can't find it.
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Accommodation's Reply
13 Oct 2025
Dear G*t, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent a recurrence in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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A***G
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10.0
/10
Reviewed 4 week(s) ago
A comfortable stay at the Swiss Hotel, close to the mall and a wide variety of culinary options nearby. The rooms are comfortable for relaxing, soundproofing the outside.
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Accommodation's Reply
08 Oct 2025
Dear A*g, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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A***d
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10.0
/10
Reviewed 4 week(s) ago
LIKE EVERYTHING THE HOTEL IS CLOSE TO ALL ACCESS
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear A*d, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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U***i
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6.5
/10
Reviewed 4 week(s) ago
The internet network from check in to check out is not working, it has been informed several times but it has not been fixed.
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Accommodation's Reply
08 Oct 2025
Dear U*i, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent it from happening again in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager Dear H*a, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent it from happening again in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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H***a
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Staycation
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8.8
/10
Reviewed 5 week(s) ago
The internet is slow, and it's a bit noisy because the voices of other guests can be heard from inside the room.
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Accommodation's Reply
08 Oct 2025
Dear H*a, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent a recurrence in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Maria P. D.
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Staycation
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9.4
/10
Reviewed 5 week(s) ago
The hotel is clean and located in the city center so it's easy to go anywhere.
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Accommodation's Reply
01 Oct 2025
Dear Maria, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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M***h
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10.0
/10
Reviewed 5 week(s) ago
very pleasant, comfortable for both work and staycation
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Accommodation's Reply
01 Oct 2025
Dear M*h, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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L***a
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10.0
/10
Reviewed 6 week(s) ago
Comfortable & very worth it. Love swimming in the afternoon here every time I stay.
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Accommodation's Reply
25 Sep 2025
Dear L*a, thank you for choosing us as your second home when visiting Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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T***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Strategic location, walking distance to the mall. Rooms are quite spacious. Amenities are complete, but there's no hair dryer in the bathroom. The restaurant is spacious, and the breakfast menu is varied and delicious.
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Accommodation's Reply
25 Sep 2025
Dear T*i, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Providing a water heater in the room would be better than having to get water from the dispenser in the hallway.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear G*t, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent a recurrence in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Verified Traveler
icon-Business
Business
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8.5
/10
Reviewed 6 week(s) ago
"The hotel staff were super friendly and helpful. The room was clean and comfy, and the breakfast buffet was amazing! Loved the location too, super close to main attractions. Would definitely stay here again ๐Ÿ˜Š."
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Accommodation's Reply
25 Sep 2025
Dear G*t, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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HELMI
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Great, clean rooms & good service
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Helmi, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Agus y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Don't expect much in terms of internet and TV in the room. Other than that, it's pretty good, for the price.
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Accommodation's Reply
25 Sep 2025
Dear Agus, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent a recurrence in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Hasny P.
icon-origin-TRAVELOKA
7.7
/10
Reviewed 8 week(s) ago
- Pool facilities are inadequate for children - Staff are rude when explaining pool rules - Too many swimming rules. Even though we girls were wearing thin t-shirts and short leggings, we still couldn't swim.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Hasny, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will follow up on this matter immediately to ensure it does not happen again in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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8.4
Very Good
From 4,639 reviews
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Cleanliness

8.5

Room Comfort

8.5

Meal

8.5

Location

8.7

Service and Facilites

8.5

People often mention about Swiss-Belhotel Borneo Samarinda
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Distance to City Center (116)
Staff Friendliness (112)
Bedroom (108)
Room Space (102)
Bathroom (98)
Ambiance (94)
Accessibility (91)
Surroundings (87)
Hotel Area (87)
Family Friendly (79)
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Traveler Reviews Swiss-Belhotel Borneo Samarinda

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Customer reviews
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ardiles r. a. k.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, quick response in the difficulty of evaluating items to the room.
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Accommodation's Reply
22 Oct 2025
Dear Mr. Ardiles, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a great experience staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe and healthy! Best regards, General Manager
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Nurul F.
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9.1
/10
Reviewed 2 week(s) ago
The room is ok, the facilities are ok, but unfortunately the check in process took sooooo long.
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Accommodation's Reply
20 Oct 2025
Dear Mr. Nurul, Thank you for choosing us as your second home when visiting Samarinda. We are delighted to hear that you had a great experience during your stay with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe and healthy! Best regards, General Manager
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C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel is clean and smells great. The smell is there as soon as you enter, but the corridors are a bit lacking. But that's not a problem. The furniture is still in good condition and well-maintained. The bathroom is clean, and the bed is comfortable and clean. I also liked the fact that the toilet still has a jet shower. It's a shame there's no hair dryer. The location is very strategic, being close to two malls. Finding food is easy, and parking is also easy. Overall, my stay at Swiss-Belhotel Samarinda was very pleasant.
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Accommodation's Reply
20 Oct 2025
Dear C*a, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a pleasant experience during your stay with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe and healthy! Best regards, General Manager
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ANANG T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very pleasant, clean rooms, very friendly service, many culinary choices around the hotel and no regrets if you go to Samarinda, you will definitely stay again at the Swissbell Samarinda Hotel.
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Accommodation's Reply
13 Oct 2025
Dear Anang, Thank you for choosing us as your second home when visiting Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and the facilities are very good.
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Accommodation's Reply
13 Oct 2025
Dear G*t, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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c***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I've stayed here many times and it's always comfortable, especially the breakfast, which I always look forward to when I stay here, xixix
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Accommodation's Reply
13 Oct 2025
Dear C*l, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 3 week(s) ago
I left my cell phone charger behind but I can't find it.
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Accommodation's Reply
13 Oct 2025
Dear G*t, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent a recurrence in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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A***G
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A comfortable stay at the Swiss Hotel, close to the mall and a wide variety of culinary options nearby. The rooms are comfortable for relaxing, soundproofing the outside.
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Accommodation's Reply
08 Oct 2025
Dear A*g, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
LIKE EVERYTHING THE HOTEL IS CLOSE TO ALL ACCESS
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear A*d, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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U***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
The internet network from check in to check out is not working, it has been informed several times but it has not been fixed.
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Accommodation's Reply
08 Oct 2025
Dear U*i, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent it from happening again in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager Dear H*a, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent it from happening again in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The internet is slow, and it's a bit noisy because the voices of other guests can be heard from inside the room.
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Accommodation's Reply
08 Oct 2025
Dear H*a, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent a recurrence in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Maria P. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel is clean and located in the city center so it's easy to go anywhere.
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Accommodation's Reply
01 Oct 2025
Dear Maria, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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M***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
very pleasant, comfortable for both work and staycation
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Accommodation's Reply
01 Oct 2025
Dear M*h, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable & very worth it. Love swimming in the afternoon here every time I stay.
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Accommodation's Reply
25 Sep 2025
Dear L*a, thank you for choosing us as your second home when visiting Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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T***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Strategic location, walking distance to the mall. Rooms are quite spacious. Amenities are complete, but there's no hair dryer in the bathroom. The restaurant is spacious, and the breakfast menu is varied and delicious.
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Accommodation's Reply
25 Sep 2025
Dear T*i, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Providing a water heater in the room would be better than having to get water from the dispenser in the hallway.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear G*t, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent a recurrence in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
"The hotel staff were super friendly and helpful. The room was clean and comfy, and the breakfast buffet was amazing! Loved the location too, super close to main attractions. Would definitely stay here again ๐Ÿ˜Š."
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Accommodation's Reply
25 Sep 2025
Dear G*t, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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HELMI
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Great, clean rooms & good service
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Helmi, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Agus y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Don't expect much in terms of internet and TV in the room. Other than that, it's pretty good, for the price.
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Accommodation's Reply
25 Sep 2025
Dear Agus, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent a recurrence in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Hasny P.
icon-origin-TRAVELOKA
7.7
/10
Reviewed 8 week(s) ago
- Pool facilities are inadequate for children - Staff are rude when explaining pool rules - Too many swimming rules. Even though we girls were wearing thin t-shirts and short leggings, we still couldn't swim.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Hasny, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will follow up on this matter immediately to ensure it does not happen again in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Number of reviews per page
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