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The Astana Resort & Leisure
Resorts
9.7
/10
Exceptional
36 reviews
What Guests Say About Their Stay
n***i
10.0
/ 10
The room is nice, clean, direct view of the golf course with pool access, the TV is smart, for breakfast, although it is a la carte, it is very complete, thank you Astana....
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In the Area
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Taman Dayu,Cluster Golf Estate RM 3 72-74 ,Prigen,Pasuruan,Jawa Timur, Indonesia, Tretes, Pasuruan, Jawa Timur, Indonesia, 67156
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in The Astana Resort & Leisure
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What's around The Astana Resort & Leisure
Taman Dayu,Cluster Golf Estate RM 3 72-74 ,Prigen,Pasuruan,Jawa Timur, Indonesia, Tretes, Pasuruan, Jawa Timur, Indonesia, 67156
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Discover More About The Astana Resort & Leisure
Location
The Astana Resort & Leisure is a resort in a good neighborhood, which is located at Tretes.
About The Astana Resort & Leisure
Not only located within easy reach of various places of interests for your adventure, but staying at The Astana Resort & Leisure will also give you a pleasant stay.
The Astana Resort & Leisure is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
When staying at a resort, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Astana Resort & Leisure provides a pleasant accommodation for your stay.
From business event to corporate gathering, The Astana Resort & Leisure provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, The Astana Resort & Leisure is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at The Astana Resort & Leisure, a wonderful accommodation for your family holiday.
This resort is an ideal choice for you, novice to professional golfers.
Experience a unique stay at the historical building of The Astana Resort & Leisure, which you rarely find in other places.
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Astana Resort & Leisure.
If you plan to have a long-term stay, staying at The Astana Resort & Leisure is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The Astana Resort & Leisure is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Not all resort allow guests with pets, but The Astana Resort & Leisure welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Astana Resort & Leisure exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Astana Resort & Leisure is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at The Astana Resort & Leisure.
All facilities in The Astana Resort & Leisure
Swimming Pool
Entertainment Facility
Functional Hall
Common Space
Lobby
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Breakfast
- Breakfast and dinner
- Breakfast served to the table
- Breakfast (surcharge)
- Brunch
- Cafe
- Dining area
- Gala dinner
- Snack bar
General
- AC
- Banquet
- Clothes dryer
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Terrace
Accessibilty
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- Disabled access friendly
- Braille or raised signage
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
Public Facilities
- Early check-in
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Desk
- Kitchenette
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
Hotel Services
- Bellhop
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
- Porter
Sports and Recreations
- Cycling
- Game room
- Golf course
- Golf desk
Business Facilities
- Conference room
- Meeting facilities
- Projector
Things to Do
- Children play area
- Outdoor pool
Connectivity
- Free WiFi
Accommodation Policy & General Information in The Astana Resort & Leisure
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring Boarding Pass, ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
Check-In Guide The Astana Resort & Leisure Check-In Time: 03:00 PM – 09:00 PM (WIB) Check-Out Time: 12:00 PM (Noon) Warmest Greetings from The Astana Resort & Leisure 🌿 We are delighted to accompany you from the beginning of your journey until your arrival at our resort. Should you have any inquiries or require further assistance, please feel free to contact us through: Reservation: +62 811-331-880 Phone: +62 343-6010999 Email: rsv@theastanaresort.com Google Maps: The Astana Resort & Leisure Directions From Pandaan Toll Exit Gate To reach our resort, please use Google Maps with the destination set to The Astana Resort & Leisure. After exiting the Pandaan toll gate, enter the Golf Estate area of Taman Dayu, and proceed towards Cluster Diamante / Alam Sejahtera, located less than 5 kilometers away. Inside Cluster Diamante, take the first right at the intersection, then turn left at the second intersection. The Astana Resort & Leisure is just under 5 minutes from the gate of Cluster Diamante. From Malang (Arjosari Area) Use Google Maps and set the destination to The Astana Resort & Leisure. Upon reaching KFC Taman Dayu, enter the Golf Estate area of Taman Dayu and proceed towards Cluster Diamante / Alam Sejahtera, which is located less than 5 kilometers away. Inside Cluster Diamante, turn right at the first intersection and left at the second. The resort is accessible within 5 minutes from the Cluster Diamante entrance. Nearby Attractions 1. Bromo Tengger Semeru National Park 2. The Taman Dayu Water Park 3. The Grand Taman Safari Prigen – East Java 4. Dairyland Farm Theme Park – Prigen
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Astana Resort & Leisure | 11 |
Number of floors in The Astana Resort & Leisure | 2 |
Another facilities in The Astana Resort & Leisure | A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner |
Frequently asked question in The Astana Resort & Leisure
What are available facilities at The Astana Resort & Leisure?
There are top facilites at The Astana Resort & Leisure such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Astana Resort & Leisure?
The standard check-in time at The Astana Resort & Leisure is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Astana Resort & Leisure provide breakfast?
Yes, The Astana Resort & Leisure provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Astana Resort & Leisure
The Astana Resort & Leisure has a 4.0-star rating.
How many floors does The Astana Resort & Leisure have?
The Astana Resort & Leisure has 2.
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More Reviews from Other Guests in The Astana Resort & Leisure
Overall Ratings & Reviews The Astana Resort & Leisure
Traveloka (36)
9.7
Exceptional
From 36 reviews
Provided by travelers on
Cleanliness
9.7
Room Comfort
9.8
Meal
9.3
Location
9.7
Service and Facilites
9.8
People often mention about The Astana Resort & Leisure
All
Family Friendly (3)
Ambiance (1)
Sort by
Most Recent
Format
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Preferences
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Traveler Reviews The Astana Resort & Leisure
Number of reviews per page
20
40
Customer reviews
mb
moh b.
Leisure
10.0
/10
Reviewed 1 week(s) ago
Very good, maintain the facilities
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G***y
Staycation
9.7
/10
Reviewed 2 week(s) ago
The access road is a bit quiet, if you want to eat something culinary it's a bit far out. But it's all okay.
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Accommodation's Reply
08 Nov 2025
Dear G*y, Thank you for taking the time to write a review and share your experience with us. We appreciate your comments regarding road access and dining options in the area and will take this into consideration in future. We are delighted to hear that your overall experience at The Astana Resort & Leisure was satisfactory. We hope that the peaceful and comfortable atmosphere we provided added value to your stay. We look forward to welcoming you back for an even more memorable experience. Best regards, Management
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Irsa V. T.
Staycation
10.0
/10
Reviewed 3 week(s) ago
The staff are very friendly, the service is beyond doubt, I am really happy to be able to stay here, it is calm and comfortable for healing.
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3 people find it helpful
Accommodation's Reply
08 Nov 2025
Dear Ms. Irza, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the service provided by our friendly team and enjoyed the peaceful and comfortable atmosphere at The Astana Resort & Leisure. Positive reviews like these motivate our team to continue providing the best service to all our guests. We look forward to welcoming you back again for another relaxing and healing time. Best regards, Management
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Verified Traveler
10.0
/10
Reviewed 3 week(s) ago
A child-friendly hotel, although this hotel is not too big, it is enough to relax for a while.
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Accommodation's Reply
02 Nov 2025
Dear Guest, Astana Resort & Leisure, Thank you for choosing to stay at Astana Resort & Leisure (Tamanda Yufligen) and for your valuable review. As a family-friendly resort, we are pleased to provide you and your family with a comfortable and enjoyable stay. We will continue to work hard to improve our services and facilities to make every trip a perfect experience. We look forward to welcoming you back again. Thank you! Management
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n***i
Business
10.0
/10
Reviewed 4 week(s) ago
The room is nice, clean, direct view of the golf course with pool access, the TV is smart, for breakfast, although it is a la carte, it is very complete, thank you Astana....
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Accommodation's Reply
30 Oct 2025
Dear Ms. Ni*i, Warm regards, The Astana Resort & Leisure, Thank you for choosing The Astana Resort & Leisure Taman Dayu Prigen as your accommodation during your stay in Pasuruan and for taking the time to write this valuable review. We are delighted to know that the comfort of our rooms, the views, the facilities and the breakfast menu provided you with a satisfying experience. Positive comments like these motivate us to continue providing the best service to all our guests. We sincerely hope to welcome you and your family back again in the future. Sincerely, Management
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N***l
9.4
/10
Reviewed 5 week(s) ago
For comfort, the room is good, the food is also delicious, but the pool is lacking because yesterday when I stayed there, the swimming pool was dirty.
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Accommodation's Reply
21 Oct 2025
Dear N*L, Warmest regards, The Astana Resort & Leisure Thank you for choosing The Astana Resort & Leisure Taman Dayu Prigen as your accommodation choice during your stay at Pasuruan Regency and for taking the time to write this valuable review. We are delighted that you were impressed with the comfort of our rooms and the taste of our food, and apologize for the inconvenience you experienced regarding the condition of our swimming pool. We have passed your feedback to the relevant team for immediate follow-up action to prevent this from happening again in the future. We are committed to continuously improving the quality of our services and facilities for the comfort of all our guests. We sincerely hope to welcome you and your family back again in the future for an even better experience. Sincerely, The Management
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IL
Indah L.
9.7
/10
Reviewed 8 week(s) ago
It's a shame the breakfast is a la carte.
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Accommodation's Reply
25 Sep 2025
Dear Ms. Indah L, Thank you for taking the time to share your review of your stay at The Astana Resort & Leisure. We greatly appreciate your appreciation and feedback. We apologize for any inconvenience you experienced regarding the a la carte breakfast. Your suggestions will be of great importance to us and will be used as a basis for our evaluation in improving our service quality in the future. Guest comfort and satisfaction are our top priorities. We look forward to welcoming you back with even better service in the future. Best regards, Management
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B***a
10.0
/10
Reviewed 11 week(s) ago
The hotel is clean, the staff are very friendly, the atmosphere is very calm.
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1 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Mr/Mrs B***a,
Thank you for taking the time to share your generous 5-star review. We are delighted to learn how much you enjoyed your stay at The Astana Resort & Leisure.
It is wonderful to know that you found our clean location and serene environment to be advantageous to your experience.
We recognize that you have many choices when planning your travels, and we are truly honored that you chose to stay with us. Thank you for your support.
We look forward to the pleasure of welcoming you back in the future.
Sincerely,
Management
ya
yuscie a.
9.7
/10
Reviewed 12 week(s) ago
All the staff were helpful, explaining the room details. The food was a bit lacking in variety, but so far so good.
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Accommodation's Reply
03 Sep 2025
Dear Ms. Yuscie, On behalf of the entire team at The Astana Resort & Leisure, we would like to thank you for taking the time to share your review of your stay. Every piece of feedback, including suggestions from our guests, is invaluable in our continued efforts to improve our service. We have taken your feedback regarding the variety of food on our menu to heart. Please allow us to sincerely apologize that your experience did not meet your expectations. As a demonstration of our commitment, we have passed this feedback on to the Chef team for evaluation and further refinement of our menu options. We greatly appreciate your honesty and have noted it with special attention. Our commitment is to provide the best possible experience for every guest, and your feedback is invaluable in achieving this. Thank you again for your time and consideration. We look forward to serving you again with an even better experience in the future. Best regards, Management
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W***i
9.7
/10
Reviewed 12 week(s) ago
Very pleasant, comfortable room can go directly to the swimming pool, close to the food center
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Accommodation's Reply
03 Sep 2025
Dear Mr./Ms. W*i, Thank you so much for taking the time to leave us this wonderful 5-star review! We are thrilled to hear that you enjoyed your stay at The Astana Resort & Leisure. We are also delighted to know that our comfortable rooms and proximity to the culinary scene made your experience even more memorable. As a guest, you have many options for your vacation, and your trust in us means a lot. Thank you again for supporting our local business. We look forward to welcoming you back soon! Best regards, Management
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f***i
Leisure
10.0
/10
Reviewed 18 week(s) ago
The place is comfortable, very aesthetic, Balinese atmosphere, nice swimming pool.
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Accommodation's Reply
29 Jul 2025
Dear Mr./Ms. F*i. Warmest greetings from The Astana Resort & Leisure, Thank you for choosing The Astana Resort & Leisure Taman Dayu Prigen as your accommodation during your stay in Pasuruan Regency, and for taking the time to provide valuable feedback and feedback. We are very pleased to hear that our services and facilities meet your expectations. We are committed to continuously providing the best service for every guest at The Astana Resort & Leisure. We look forward to welcoming you back in the future. Warm regards, Management.
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n***l
Staycation
9.4
/10
Reviewed 21 week(s) ago
The room and environment are clean, the downside is the pool which is a bit dirty, maybe because it's near trees. Then the food is also just so-so, hopefully it can be improved. Btw, the service is really good, friendly and very helpful when carrying things when arriving/leaving
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Ms. N*l, Thank you for taking the time to review The Astana Resort & Leisure. Your feedback and suggestions are very important to us as evaluation materials for improving our services in the future. We apologize for the inconvenience you experienced regarding the cleanliness of the swimming pool and the taste of our food. We will immediately follow up with the relevant team to provide a better experience on your next visit. We are also very happy to hear that you are satisfied with the service from our staff. Your positive review is an encouragement for us to continue to provide friendly and helpful service to every guest. Once again, thank you for this constructive review. We look forward to welcoming you back again in the future with a more memorable experience. Warm regards, Management. The Astana Resort & Leisure
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Kartika W.
Staycation
10.0
/10
Reviewed 23 week(s) ago
Best view, very comfortable and recommended for family vacation
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Accommodation's Reply
24 Jun 2025
Dear Mrs Kartika,
Thank you so much for taking the time to share this 5-star review with our team! We love hearing how much you enjoyed your stay at The Astana Resort & Leisure.
It’s wonderful to know that you appreciated the beautiful views and found our resort to be a great choice for families. Creating memorable and relaxing experiences for all our guests — especially those traveling with loved ones — is truly what we aim for.
We know you have many options when it comes to your travel adventures, and it means the world to us that you chose to spend your time with our team. Thank you again for supporting our local business — we hope to welcome you back in the future!
Sincerely,
Management
Ervina
10.0
/10
Reviewed 25 week(s) ago
Very nice, spacious, cool and calm to stay here
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Accommodation's Reply
18 Jun 2025
Dear Mrs. Ervina, Warm greetings from The Astana Resort & Leisure, Thank you for choosing The Astana Resort & Leisure Taman Dayu Prigen as your accommodation during your stay in Pasuruan Regency, and taking the time to provide valuable feedback and feedback. We are very pleased to hear that our services and facilities can meet Mrs. Ervina's expectations. We are committed to continuing to provide the best service for every guest at The Astana Resort & Leisure. We look forward to welcoming Mrs. Ervina back in the future. Warm regards, Management.
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Kiki N.
10.0
/10
Reviewed 25 week(s) ago
The staff is very friendly, the food is also delicious.
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Accommodation's Reply
03 Jun 2025
To Mrs. Kiki N,
We would like to thank Mrs. Kiki for taking the time to share your experience of staying with us.
It is an honor for all of us to be able to serve you as best as possible.
We apologize if there are any shortcomings that you have experienced, we are open to further suggestions and criticisms.
We will of course convey your appreciation to (staff) directly.
Thank you once again, Mrs. for the opportunity that you have given us and the doors of The Astana Resort & Leisure will always be open to you and your family.
Best regards,
Management
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SC
Semangart C.
10.0
/10
Reviewed 35 week(s) ago
The resort is located in Taman Dayu area, close to the toll gate, quiet atmosphere, comfortable. Take the lagoon type in front of the room directly to the swimming pool, clean spacious room, clean comfortable bathroom. Want to come here again, recommended poll! 😍
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Accommodation's Reply
28 Mar 2025
Dear Mrs. Semangart C. Warmest greetings from The Astana Resort & Leisure, Thank you for choosing The Astana Resort & Leisure Taman Dayu Prigen as your accommodation during your stay in Pasuruan Regency, and for taking the time to provide valuable feedback and feedback. We are very pleased to hear that our services and facilities can meet Mr. Semangart's expectations. We are committed to continuing to provide the best service for every guest at The Astana Resort & Leisure. We look forward to welcoming Mr. Semangart back in the future. Warm regards, Management.
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DS
DWI S. M.
10.0
/10
Reviewed 35 week(s) ago
I really regret only booking one night, I hope I can stay there again every month because it is that good 😍
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1 people find it helpful
Accommodation's Reply
22 Mar 2025
Dear Mr./Mrs. Dwi S. M, Warm greetings from The Astana Resort & Leisure, Thank you for choosing The Astana Resort & Leisure Taman Dayu Prigen as your accommodation during your stay in Pasuruan Regency, and taking the time to provide valuable feedback and feedback. We are very pleased to hear that our services and facilities can meet your expectations. We are committed to continuing to provide the best service for every guest at The Astana Resort & Leisure. We look forward to welcoming you back in the future. Warm regards, Management.
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A***y
10.0
/10
Reviewed 37 week(s) ago
The hotel staff is friendly and is very helpful. The atmosphere is okay. Complete facilities. Highly recommended. Maybe I can come here again.
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Accommodation's Reply
12 Mar 2025
Dear Mr./Mrs. A*y, We would like to thank you for taking the time to share your experience of staying at our hotel. It is an honor for us to be able to serve you as best we can. We apologize if there are any shortcomings that you experienced during your stay, and we are very open to suggestions or further criticism for the improvement of our services. Your appreciation for our staff will certainly be conveyed to them immediately. Thank you once again for the opportunity that has been given to us. The doors of The Astana Resort & Leisure will always be open to Mr./Mrs. A*y and family in the future. Best regards, Management
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Y***a
10.0
/10
Reviewed 40 week(s) ago
Good place to stay so comfy and the breakfast was so good
1 people find it helpful
Accommodation's Reply
16 Feb 2025
Reply good review
“Dear Mrs Y***a.
Thank you so much for taking the time to share this 5-star review with our team! We love hearing how much you enjoyed The Astana Resort & Leisure.It’s wonderful to know that you had a great stay and enjoyed the breakfast. We know you have choices when it comes to your travel adventures, and it means the world to us that you’ve chosen to book an experience with our team. Thank you again for supporting our local business and we hope you’ll visit us in the future!”
Sincerely
Management
Y***i
Staycation
10.0
/10
Reviewed 42 week(s) ago
The hotel is nice, clean and comfortable
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1 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear Sir/Madam, Warm greetings from The Astana Resort & Leisure, Thank you for choosing The Astana Resort & Leisure Taman Dayu Prigen as your accommodation during your stay in Pasuruan Regency, and taking the time to provide valuable feedback and feedback. We are very pleased to hear that our services and facilities can meet your expectations. We are committed to continuing to provide the best service for every guest at The Astana Resort & Leisure. We look forward to welcoming you back in the future. Warm regards, Management.
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Number of reviews per page
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40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Astana Resort & Leisure
Traveloka (36)
9.7
Exceptional
From 36 reviews
Provided by travelers on
Cleanliness
9.7
Room Comfort
9.8
Meal
9.3
Location
9.7
Service and Facilites
9.8
People often mention about The Astana Resort & Leisure
All
Family Friendly (3)
Ambiance (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews The Astana Resort & Leisure
Number of reviews per page
20
40
Customer reviews
mb
moh b.
Leisure
10.0
/10
Reviewed 1 week(s) ago
Very good, maintain the facilities
See original
Find this review helpful?
G***y
Staycation
9.7
/10
Reviewed 2 week(s) ago
The access road is a bit quiet, if you want to eat something culinary it's a bit far out. But it's all okay.
See original
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Accommodation's Reply
08 Nov 2025
Dear G*y, Thank you for taking the time to write a review and share your experience with us. We appreciate your comments regarding road access and dining options in the area and will take this into consideration in future. We are delighted to hear that your overall experience at The Astana Resort & Leisure was satisfactory. We hope that the peaceful and comfortable atmosphere we provided added value to your stay. We look forward to welcoming you back for an even more memorable experience. Best regards, Management
See original
Irsa V. T.
Staycation
10.0
/10
Reviewed 3 week(s) ago
The staff are very friendly, the service is beyond doubt, I am really happy to be able to stay here, it is calm and comfortable for healing.
See original
3 people find it helpful
Accommodation's Reply
08 Nov 2025
Dear Ms. Irza, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the service provided by our friendly team and enjoyed the peaceful and comfortable atmosphere at The Astana Resort & Leisure. Positive reviews like these motivate our team to continue providing the best service to all our guests. We look forward to welcoming you back again for another relaxing and healing time. Best regards, Management
See original
Verified Traveler
10.0
/10
Reviewed 3 week(s) ago
A child-friendly hotel, although this hotel is not too big, it is enough to relax for a while.
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Accommodation's Reply
02 Nov 2025
Dear Guest, Astana Resort & Leisure, Thank you for choosing to stay at Astana Resort & Leisure (Tamanda Yufligen) and for your valuable review. As a family-friendly resort, we are pleased to provide you and your family with a comfortable and enjoyable stay. We will continue to work hard to improve our services and facilities to make every trip a perfect experience. We look forward to welcoming you back again. Thank you! Management
See original
n***i
Business
10.0
/10
Reviewed 4 week(s) ago
The room is nice, clean, direct view of the golf course with pool access, the TV is smart, for breakfast, although it is a la carte, it is very complete, thank you Astana....
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Accommodation's Reply
30 Oct 2025
Dear Ms. Ni*i, Warm regards, The Astana Resort & Leisure, Thank you for choosing The Astana Resort & Leisure Taman Dayu Prigen as your accommodation during your stay in Pasuruan and for taking the time to write this valuable review. We are delighted to know that the comfort of our rooms, the views, the facilities and the breakfast menu provided you with a satisfying experience. Positive comments like these motivate us to continue providing the best service to all our guests. We sincerely hope to welcome you and your family back again in the future. Sincerely, Management
See original
N***l
9.4
/10
Reviewed 5 week(s) ago
For comfort, the room is good, the food is also delicious, but the pool is lacking because yesterday when I stayed there, the swimming pool was dirty.
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Accommodation's Reply
21 Oct 2025
Dear N*L, Warmest regards, The Astana Resort & Leisure Thank you for choosing The Astana Resort & Leisure Taman Dayu Prigen as your accommodation choice during your stay at Pasuruan Regency and for taking the time to write this valuable review. We are delighted that you were impressed with the comfort of our rooms and the taste of our food, and apologize for the inconvenience you experienced regarding the condition of our swimming pool. We have passed your feedback to the relevant team for immediate follow-up action to prevent this from happening again in the future. We are committed to continuously improving the quality of our services and facilities for the comfort of all our guests. We sincerely hope to welcome you and your family back again in the future for an even better experience. Sincerely, The Management
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IL
Indah L.
9.7
/10
Reviewed 8 week(s) ago
It's a shame the breakfast is a la carte.
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Accommodation's Reply
25 Sep 2025
Dear Ms. Indah L, Thank you for taking the time to share your review of your stay at The Astana Resort & Leisure. We greatly appreciate your appreciation and feedback. We apologize for any inconvenience you experienced regarding the a la carte breakfast. Your suggestions will be of great importance to us and will be used as a basis for our evaluation in improving our service quality in the future. Guest comfort and satisfaction are our top priorities. We look forward to welcoming you back with even better service in the future. Best regards, Management
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B***a
10.0
/10
Reviewed 11 week(s) ago
The hotel is clean, the staff are very friendly, the atmosphere is very calm.
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1 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Mr/Mrs B***a,
Thank you for taking the time to share your generous 5-star review. We are delighted to learn how much you enjoyed your stay at The Astana Resort & Leisure.
It is wonderful to know that you found our clean location and serene environment to be advantageous to your experience.
We recognize that you have many choices when planning your travels, and we are truly honored that you chose to stay with us. Thank you for your support.
We look forward to the pleasure of welcoming you back in the future.
Sincerely,
Management
ya
yuscie a.
9.7
/10
Reviewed 12 week(s) ago
All the staff were helpful, explaining the room details. The food was a bit lacking in variety, but so far so good.
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Accommodation's Reply
03 Sep 2025
Dear Ms. Yuscie, On behalf of the entire team at The Astana Resort & Leisure, we would like to thank you for taking the time to share your review of your stay. Every piece of feedback, including suggestions from our guests, is invaluable in our continued efforts to improve our service. We have taken your feedback regarding the variety of food on our menu to heart. Please allow us to sincerely apologize that your experience did not meet your expectations. As a demonstration of our commitment, we have passed this feedback on to the Chef team for evaluation and further refinement of our menu options. We greatly appreciate your honesty and have noted it with special attention. Our commitment is to provide the best possible experience for every guest, and your feedback is invaluable in achieving this. Thank you again for your time and consideration. We look forward to serving you again with an even better experience in the future. Best regards, Management
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W***i
9.7
/10
Reviewed 12 week(s) ago
Very pleasant, comfortable room can go directly to the swimming pool, close to the food center
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Accommodation's Reply
03 Sep 2025
Dear Mr./Ms. W*i, Thank you so much for taking the time to leave us this wonderful 5-star review! We are thrilled to hear that you enjoyed your stay at The Astana Resort & Leisure. We are also delighted to know that our comfortable rooms and proximity to the culinary scene made your experience even more memorable. As a guest, you have many options for your vacation, and your trust in us means a lot. Thank you again for supporting our local business. We look forward to welcoming you back soon! Best regards, Management
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f***i
Leisure
10.0
/10
Reviewed 18 week(s) ago
The place is comfortable, very aesthetic, Balinese atmosphere, nice swimming pool.
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Accommodation's Reply
29 Jul 2025
Dear Mr./Ms. F*i. Warmest greetings from The Astana Resort & Leisure, Thank you for choosing The Astana Resort & Leisure Taman Dayu Prigen as your accommodation during your stay in Pasuruan Regency, and for taking the time to provide valuable feedback and feedback. We are very pleased to hear that our services and facilities meet your expectations. We are committed to continuously providing the best service for every guest at The Astana Resort & Leisure. We look forward to welcoming you back in the future. Warm regards, Management.
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n***l
Staycation
9.4
/10
Reviewed 21 week(s) ago
The room and environment are clean, the downside is the pool which is a bit dirty, maybe because it's near trees. Then the food is also just so-so, hopefully it can be improved. Btw, the service is really good, friendly and very helpful when carrying things when arriving/leaving
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Ms. N*l, Thank you for taking the time to review The Astana Resort & Leisure. Your feedback and suggestions are very important to us as evaluation materials for improving our services in the future. We apologize for the inconvenience you experienced regarding the cleanliness of the swimming pool and the taste of our food. We will immediately follow up with the relevant team to provide a better experience on your next visit. We are also very happy to hear that you are satisfied with the service from our staff. Your positive review is an encouragement for us to continue to provide friendly and helpful service to every guest. Once again, thank you for this constructive review. We look forward to welcoming you back again in the future with a more memorable experience. Warm regards, Management. The Astana Resort & Leisure
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Kartika W.
Staycation
10.0
/10
Reviewed 23 week(s) ago
Best view, very comfortable and recommended for family vacation
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Accommodation's Reply
24 Jun 2025
Dear Mrs Kartika,
Thank you so much for taking the time to share this 5-star review with our team! We love hearing how much you enjoyed your stay at The Astana Resort & Leisure.
It’s wonderful to know that you appreciated the beautiful views and found our resort to be a great choice for families. Creating memorable and relaxing experiences for all our guests — especially those traveling with loved ones — is truly what we aim for.
We know you have many options when it comes to your travel adventures, and it means the world to us that you chose to spend your time with our team. Thank you again for supporting our local business — we hope to welcome you back in the future!
Sincerely,
Management
Ervina
10.0
/10
Reviewed 25 week(s) ago
Very nice, spacious, cool and calm to stay here
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Accommodation's Reply
18 Jun 2025
Dear Mrs. Ervina, Warm greetings from The Astana Resort & Leisure, Thank you for choosing The Astana Resort & Leisure Taman Dayu Prigen as your accommodation during your stay in Pasuruan Regency, and taking the time to provide valuable feedback and feedback. We are very pleased to hear that our services and facilities can meet Mrs. Ervina's expectations. We are committed to continuing to provide the best service for every guest at The Astana Resort & Leisure. We look forward to welcoming Mrs. Ervina back in the future. Warm regards, Management.
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Kiki N.
10.0
/10
Reviewed 25 week(s) ago
The staff is very friendly, the food is also delicious.
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Accommodation's Reply
03 Jun 2025
To Mrs. Kiki N,
We would like to thank Mrs. Kiki for taking the time to share your experience of staying with us.
It is an honor for all of us to be able to serve you as best as possible.
We apologize if there are any shortcomings that you have experienced, we are open to further suggestions and criticisms.
We will of course convey your appreciation to (staff) directly.
Thank you once again, Mrs. for the opportunity that you have given us and the doors of The Astana Resort & Leisure will always be open to you and your family.
Best regards,
Management
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SC
Semangart C.
10.0
/10
Reviewed 35 week(s) ago
The resort is located in Taman Dayu area, close to the toll gate, quiet atmosphere, comfortable. Take the lagoon type in front of the room directly to the swimming pool, clean spacious room, clean comfortable bathroom. Want to come here again, recommended poll! 😍
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Accommodation's Reply
28 Mar 2025
Dear Mrs. Semangart C. Warmest greetings from The Astana Resort & Leisure, Thank you for choosing The Astana Resort & Leisure Taman Dayu Prigen as your accommodation during your stay in Pasuruan Regency, and for taking the time to provide valuable feedback and feedback. We are very pleased to hear that our services and facilities can meet Mr. Semangart's expectations. We are committed to continuing to provide the best service for every guest at The Astana Resort & Leisure. We look forward to welcoming Mr. Semangart back in the future. Warm regards, Management.
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DS
DWI S. M.
10.0
/10
Reviewed 35 week(s) ago
I really regret only booking one night, I hope I can stay there again every month because it is that good 😍
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1 people find it helpful
Accommodation's Reply
22 Mar 2025
Dear Mr./Mrs. Dwi S. M, Warm greetings from The Astana Resort & Leisure, Thank you for choosing The Astana Resort & Leisure Taman Dayu Prigen as your accommodation during your stay in Pasuruan Regency, and taking the time to provide valuable feedback and feedback. We are very pleased to hear that our services and facilities can meet your expectations. We are committed to continuing to provide the best service for every guest at The Astana Resort & Leisure. We look forward to welcoming you back in the future. Warm regards, Management.
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A***y
10.0
/10
Reviewed 37 week(s) ago
The hotel staff is friendly and is very helpful. The atmosphere is okay. Complete facilities. Highly recommended. Maybe I can come here again.
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Accommodation's Reply
12 Mar 2025
Dear Mr./Mrs. A*y, We would like to thank you for taking the time to share your experience of staying at our hotel. It is an honor for us to be able to serve you as best we can. We apologize if there are any shortcomings that you experienced during your stay, and we are very open to suggestions or further criticism for the improvement of our services. Your appreciation for our staff will certainly be conveyed to them immediately. Thank you once again for the opportunity that has been given to us. The doors of The Astana Resort & Leisure will always be open to Mr./Mrs. A*y and family in the future. Best regards, Management
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Y***a
10.0
/10
Reviewed 40 week(s) ago
Good place to stay so comfy and the breakfast was so good
1 people find it helpful
Accommodation's Reply
16 Feb 2025
Reply good review
“Dear Mrs Y***a.
Thank you so much for taking the time to share this 5-star review with our team! We love hearing how much you enjoyed The Astana Resort & Leisure.It’s wonderful to know that you had a great stay and enjoyed the breakfast. We know you have choices when it comes to your travel adventures, and it means the world to us that you’ve chosen to book an experience with our team. Thank you again for supporting our local business and we hope you’ll visit us in the future!”
Sincerely
Management
Y***i
Staycation
10.0
/10
Reviewed 42 week(s) ago
The hotel is nice, clean and comfortable
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1 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear Sir/Madam, Warm greetings from The Astana Resort & Leisure, Thank you for choosing The Astana Resort & Leisure Taman Dayu Prigen as your accommodation during your stay in Pasuruan Regency, and taking the time to provide valuable feedback and feedback. We are very pleased to hear that our services and facilities can meet your expectations. We are committed to continuing to provide the best service for every guest at The Astana Resort & Leisure. We look forward to welcoming you back in the future. Warm regards, Management.
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