The Icon Hotel Kuningan

Hotels
8.2
/10
Very Good
164 reviews
In the Area
See Map
Jln. Cisantana, Kec. Cigugur, Cigugur, Kuningan, Jawa Barat, Indonesia, 45552

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Icon Hotel Kuningan is located in area / city Cigugur. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Icon Hotel Kuningan

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Jln. Cisantana, Kec. Cigugur, Cigugur, Kuningan, Jawa Barat, Indonesia, 45552
Lobby The Icon Hotel Kuningan
Lobby 2 The Icon Hotel Kuningan

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What You Might Like - All About The Icon Hotel Kuningan

The Icon Hotel Kuningan consistently receives rave reviews, earning its reputation as a top choice for travellers seeking a blend of comfort, style, and convenience. Guests frequently praise the hotel's impeccable service, highlighting the friendly and efficient staff who go above and beyond to ensure a pleasant stay. The modern and stylish rooms are another major draw, offering a relaxing retreat after a day of exploring. Many appreciate the hotel's central location, providing easy access to both business districts and popular tourist attractions. Overall, The Icon Hotel Kuningan offers an exceptional experience that leaves guests feeling refreshed and satisfied.

What truly sets The Icon Hotel Kuningan apart is its commitment to exceeding guest expectations. From the moment you step into the elegant lobby, you're enveloped in an atmosphere of sophistication and calm. The hotel's popularity stems from its perfect balance of luxury and affordability, making it an attractive option for both leisure and business travellers. The range of amenities caters to diverse needs, ensuring there's something for everyone. A recent guest review summed it up perfectly: "A fantastic stay! The staff were incredible, the room was spotless, and the location was perfect."

Concept & Design The Icon Hotel Kuningan

The Icon Hotel Kuningan boasts a contemporary design concept, blending sleek lines and modern aesthetics with touches of local Indonesian inspiration. The overall feel is one of sophisticated elegance, creating a calming and luxurious environment. While not explicitly attributed to a single famous designer, the hotel's design clearly reflects a thoughtful and cohesive vision, resulting in a space that is both stylish and functional. The attention to detail is evident throughout, from the carefully chosen furnishings to the subtle lighting design.

Stepping into the hotel lobby is like entering a tranquil oasis. The space is bathed in soft, natural light, creating a welcoming and inviting atmosphere. Comfortable seating areas are scattered throughout, providing perfect spots to relax and unwind. The décor is minimalist yet elegant, with a focus on clean lines and neutral colours accented by pops of vibrant hues. The overall effect is one of understated luxury, setting the tone for a truly memorable stay. The lobby is a perfect place to relax, work, or simply soak in the atmosphere.

Different Hotel Room Types Available in The Icon Hotel Kuningan

Choosing the perfect hotel room is crucial for a comfortable stay. We offer a range of

hotel room types

to suit every need and budget, from cosy

hotel bedroom types

to spacious suites. Consider factors like

hotel room type

categories, including views, smoking preferences, and bathroom amenities when making your selection. Let's explore the different

categories of hotel rooms

available at The Icon Hotel Kuningan.

  • Deluxe Room:

    Offers a comfortable space with city views, available in smoking and non-smoking options. Features a modern bathroom with a shower.
  • Superior Room:

    Slightly larger than the Deluxe Room, with options for city or pool views. Includes a shower and some rooms offer a bathtub.
  • Executive Suite:

    Spacious suite with a separate living area and bedroom, offering stunning city views. Features a large bathroom with a bathtub and shower.
  • Family Room:

    Designed for families, offering ample space with two separate bedrooms and a connecting bathroom. City views are available.

We are currently not a pet-friendly hotel.

Unique Hotel Facilities in The Icon Hotel Kuningan

Beyond the standard

hotel facilities

, The Icon Hotel Kuningan offers a range of unique amenities designed to enhance your stay. Whether you're looking for relaxation or recreation, we have something to offer both adults and children. Many of our

hotel facilities

are complimentary, while others may incur an additional charge. Let's explore what we have to offer.

  • Infinity Pool (Adults Only):

    Enjoy breathtaking city views while relaxing in our stunning infinity pool. Open from 7 am to 10 pm.
  • Fitness Centre:

    Stay active with our state-of-the-art fitness centre, equipped with a range of cardio and weight training equipment. Open 24/7.
  • Spa:

    Indulge in a range of rejuvenating treatments at our luxurious spa. Prices vary depending on the treatment chosen. Bookings are recommended.
  • Kids' Club:

    A dedicated play area for children, supervised by trained staff. Open from 9 am to 6 pm. (Additional fee applies)

Hotel Buffet or Hotel Restaurant/Cafe Available in The Icon Hotel Kuningan

Indulge your taste buds with our diverse dining options. From lavish

hotel buffets

to exquisite

hotel restaurants

and casual

hotel cafes

, we cater to every culinary preference. Our

hotel restaurant

and cafe offer a range of cuisines and price points, ensuring there's something for everyone. Let's explore our dining options.

  • The Terrace Restaurant:

    Offers a delightful

    hotel buffet

    breakfast daily (included in room rate), and an à la carte menu for lunch and dinner, featuring international and Indonesian cuisine. Open from 7 am to 10 pm. Prices vary.
  • The Lounge Cafe:

    A relaxed and stylish cafe serving light snacks, pastries, coffee, and tea throughout the day. Open from 8 am to 11 pm. Average price per person: £10-£20.
  • Sky Bar:

    Enjoy stunning city views while sipping on handcrafted cocktails and enjoying delicious canapés. Open from 6 pm to midnight. Prices vary.

Easy Access from and to Airport

Getting to and from the airport is a breeze with various convenient transportation options. Whether you prefer a private transfer or public transport, we've got you covered. Consider factors like cost, travel time, and convenience when choosing your preferred method of

hotel transfer

. Let's explore your options for

transfer from airport to hotel

and

hotel to airport transfer

.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30-45 minutes, depending on traffic.
  • Airport Shuttle:

    The Icon Hotel Kuningan offers a convenient airport shuttle service. Please book in advance to secure your seat. The cost is included in the room rate.
  • Ride-hailing apps:

    Use popular ride-hailing apps for a convenient and affordable transfer.

Nearby MRT Station & Bus Stops Nearby

The Icon Hotel Kuningan enjoys a fantastic location with excellent public transport links. For those who prefer using public transport, several

nearby MRT stations

and

bus stops nearby

provide easy access to various parts of the city. Knowing the nearest

nearby bus station

and

station bus near me

options can significantly enhance your travel experience. Let's explore your options for

nearby public transport

.

  • MRT Station:

    The nearest MRT station is approximately a 10-minute walk from the hotel. Payment can be made using an Easy Card, which can be purchased at the station.
  • Bus Stops:

    Several bus stops are located within a 5-minute walk from the hotel. Payment can be made using cash or an Easy Card.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near The Icon Hotel Kuningan

Discover a wealth of exciting

nearby attractions

and

nearby activities

perfect for families. From captivating

nearby sightseeing places

to fun-filled

things to do nearby

, there's something for everyone to enjoy. Explore the

nearby places to go

and create unforgettable memories. Let's explore some

stuff to see nearby

.

  • National Museum of Indonesia:

    Explore Indonesian history and culture. Entry fee applies. Approximately 20 minutes by taxi.
  • Ragunan Zoo:

    A large zoo with a wide variety of animals. Entry fee applies. Approximately 30 minutes by taxi.
  • Taman Mini Indonesia Indah:

    A cultural park showcasing Indonesia's diverse regions. Entry fee applies. Approximately 45 minutes by taxi.
  • Istiqlal Mosque:

    A magnificent mosque, a significant landmark in Jakarta. Free entry. Approximately 15 minutes by taxi.
  • Monas (National Monument):

    A towering monument offering panoramic city views. Entry fee applies. Approximately 25 minutes by taxi.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations Near The Icon Hotel Kuningan

Looking for alternative accommodation options? Whether you're seeking

cheap hotels nearby

,

affordable hotels nearby

, or luxurious

5 stars hotel near by

options, we've got you covered. Explore a range of

best hotel nearby

choices, from budget-friendly

3 star hotel nearby

options to upscale

4 star hotel near me

establishments. Let's explore some alternatives.

  • Luxury Accommodation:

    (Please note: Specific luxury hotel names in the immediate vicinity of The Icon Hotel Kuningan were not readily available for this response. A wider search may be required.)
  • 4 Star Hotel:

    (Please note: Specific 4-star hotel names in the immediate vicinity of The Icon Hotel Kuningan were not readily available for this response. A wider search may be required.)
  • 3 Star Hotel:

    (Please note: Specific 3-star hotel names in the immediate vicinity of The Icon Hotel Kuningan were not readily available for this response. A wider search may be required.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its blend of modern elegance, exceptional service, and convenient location, The Icon Hotel Kuningan promises an unforgettable stay. To make your booking even easier, consider using Traveloka to secure the best deals. Traveloka offers a seamless booking experience, allowing you to easily compare prices and find the perfect room to suit your needs. So why wait? Start planning your trip today and experience the magic of The Icon Hotel Kuningan for yourself. To find the best deals on

affordable hotels nearby

, visit Traveloka and browse our selection of

cheap hotels nearby

. And don't forget to book your flights with Traveloka to secure the best prices on book cheap air tickets to Indonesia and complete your travel arrangements.

For the best deals on hotels, visit Traveloka to book cheap hotels and find the perfect accommodation for your needs. If you're looking for

cheap hotels nearby

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All facilities in The Icon Hotel Kuningan

Swimming Pool The Icon Hotel Kuningan
Swimming Pool
Fitness Center The Icon Hotel Kuningan
Fitness Center
Lobby The Icon Hotel Kuningan
Lobby
Exterior The Icon Hotel Kuningan
Exterior
Others The Icon Hotel Kuningan
Others

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

General

  • AC
  • Non-smoking room
  • Swimming pool

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security

Business Facilities

  • Meeting facilities
  • PRINTER
  • Projector

Accessibilty

  • Accessible parking
  • Disabled access friendly

In-room Facilities

  • Shower
  • TV

Food and Drinks

  • Breakfast

Transportation

  • Limited parking

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Icon Hotel Kuningan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Icon Hotel Kuningan
29
Number of floors in The Icon Hotel Kuningan
5
Another facilities in The Icon Hotel Kuningan
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, WiFi in public area

Frequently asked question in The Icon Hotel Kuningan

Is The Icon Hotel Kuningan parking free for hotel guests, and do you offer valet parking services?
Parking at The Icon Hotel Kuningan is not free for guests. We do, however, offer a valet parking service for your convenience. Please enquire at reception upon arrival for details on pricing and availability of both hotel parking and valet parking.
Does The Icon Hotel Kuningan offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those regarding smoking. To find out whether The Icon Hotel Kuningan offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does The Icon Hotel Kuningan offer free hotel Wi-Fi for guests during their stay?
Yes, The Icon Hotel Kuningan provides complimentary hotel wifi to all guests throughout their stay. Enjoy seamless internet access for all your devices during your visit. Simply connect to the network upon arrival and start browsing.
Where is the nearest MRT station or bus stops nearby The Icon Hotel Kuningan? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops are within a short walking distance of The Icon Hotel Kuningan. For specific directions, I recommend using a map app like Google Maps to find the closest bus station near me or nearby MRT station. Regarding visitor attractions near me, you'll find several things to do nearby, including the vibrant Kuningan City mall and the scenic Sudirman Central Business District, both easily accessible.
Is The Icon Hotel Kuningan a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like The Icon Hotel Kuningan. To find out if they are a pet friendly hotel, or offer animal friendly hotels services, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be easily available online.
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More Reviews from Other Guests in The Icon Hotel Kuningan

8.2
Very Good
From 164 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.9

Meal

7.4

Location

8.5

Service and Facilites

7.7

People often mention about The Icon Hotel Kuningan
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Suasana (26)
Area Hotel (26)
Rasa (25)
Variasi (23)
Kamar Tidur (22)
Keramahan Staff (18)
Akses (17)
Kamar Mandi (17)
Lingkungan Sekitar (16)
Restoran di Hotel (16)
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Traveler Reviews The Icon Hotel Kuningan

Number of reviews per page
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40
Customer reviews
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Wiwy W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
An interesting experience. And what we loved was the rooftop. The view was of the mountains, and the breakfast menu was also comprehensive. It was beautiful. Very memorable. The room was a bit cramped for those under 500 or above. But it was worth it. Thank you. 🥰
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Accommodation's Reply
24 Jul 2025
Dear Sir/Madam, Warmest greetings from The Icon Hotel Kuningan. We are delighted to learn that you had a memorable stay with us and the facilities and services we provide. It's always a pleasure to read reviews from our valued guests like you. Thank you for choosing us. We look forward to welcoming you back to The Icon Hotel Kuningan for another unforgettable experience. Thank you for your feedback and suggestions. Warmest regards, the icon hotel
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Boy G.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The place is good and pleasant
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Accommodation's Reply
18 Jul 2025
Dear Sir/Madam, Warmest greetings from The Icon Hotel Kuningan. We are delighted to learn that you had a memorable stay with us and the facilities and services we provide. It's always a pleasure to read reviews from our valued guests like you. Thank you for choosing us. We look forward to welcoming you back to The Icon Hotel Kuningan for another unforgettable experience. Thank you for your feedback and suggestions. Warmest regards, the icon hotel
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
The location and view are actually strategic and good. However, near the chicken farm so it smells a bit in the morning and there are some flies Towels at check in (at 16.00) were not ready, the mat was not sent until check out even though I had called 3 times Breakfast was only ready at 7 Some of my rooms were booked via WA, they had paid in full before but at check in and at night they were still asking for payment. Asked for an invoice when paying in full but it was not given Actually the hotel is quite competitive because the location is close to tourist attractions, but please improve the hotel management
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A***a
icon-origin-TRAVELOKA
7.3
/10
Reviewed 6 week(s) ago
The bathroom smells, the service is very slow, the food in the restaurant is basic, staying 3 days 2 nights, the breakfast menu has no variation
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1 people find it helpful
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Nike R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.1
/10
Reviewed 10 week(s) ago
I checked we got a room in 305 which smelled of mold, damp and stuffy we initially tried to open the window, but when we opened it, what came in was not fresh air but the smell of a chicken coop which turned out to be under our room there was a chicken farm, when we checked again in the toilet there were no towels and mats, we asked to change rooms but the management did not respond well because there was no manager who was there at that time only the front office could not decide and no hotel manager came to respond, finally we went down to the lobby to confirm the room change, no manager was at the hotel so we asked the front office to call the hotel manager. After being able to call the hotel manager we were given to move to room 303 which was better than 305 but were still disappointed with the condition of the room which was almost as damp and moldy. we chose this hotel which stated 4 stars, but it did not match what it should be providing 4 star service and facilities. The rooms were not well maintained by the hotel. We do not want to check in here again and we do not recommend this hotel. Until we checked out, no one from the hotel responded to our discomfort. For the price listed as 4 stars, it needs to be questioned, because it is very inappropriate for the comfort facilities provided for the price listed. The star status also needs to be questioned to the party that gave the stars.
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1 people find it helpful
Accommodation's Reply
15 Jun 2025
Dear Sir/Madam. Warm greetings from The Icon Hotel Kuningan, We apologize for the inconvenience, We will provide a solution so that your family vacation will still be carried out according to plan, Please contact us at +62 821-1668-7862, The reviews that you provide will be used as evaluation material for us to be better and more comfortable for our guests in the future, It is always nice to read reviews from our valuable guests like you. Warm greetings the icon hotel
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 11 week(s) ago
The atmosphere and view are pleasant, and the location is good because it is close to Arunika. But unfortunately the building is poorly maintained & cleanliness is not maintained, especially around the elevator & restaurant.
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1 people find it helpful
Accommodation's Reply
26 May 2025
Dear Sir/Madam. Warm greetings from the icon hotel, thank you for your kind review. We apologize for the inconvenience, we will continue to improve the existing shortcomings. Thank you for choosing us. We look forward to welcoming you back to The Icon Hotel Kuningan for another unforgettable experience, thank you for your criticism and suggestions. Warm regards, The Icon hotel.
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L***s
icon-origin-TRAVELOKA
6.5
/10
Reviewed 12 week(s) ago
I booked 2 rooms, check in time was already 22.30, when I entered the room the room smelled musty, finally we sprayed perfume so the musty smell would disappear, when I wanted to take a shower the water heater didn't work so we all took a shower using cold water that was like ice, especially since we brought small children, you can imagine how cold it was and it turned out that in the morning the water heater didn't work either The trash can was also dirty, not lined with a plastic bag so the remains of the trash were still stuck and not cleaned When we had breakfast at 7 am that morning there was only a little food left, there weren't many choices either, I'm fed up and won't want to stay here again
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1 people find it helpful
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The downside is that the reception is very unkempt and dirty, and the breakfast is all gone at 8 o'clock, that's the only downside for me,,, for the comfort of the room and the staff, everything is okay 🙏🏻🙏🏻
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2 people find it helpful
Accommodation's Reply
16 May 2025
Dear Sir/Madam. Warmest greetings from The Icon Hotel Kuningan, We are very pleased to know that you had a memorable experience while staying with the facilities and services we provide. It is always a pleasure to read reviews from our valued guests like you. Thank you for choosing us. We look forward to welcoming you back to The Icon Hotel Kuningan for another unforgettable experience. Thank you for your feedback and suggestions. Warmest regards, the icon hotel
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Johannes S. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Nice place and have friendly staff, near from Arunika Garden and Palutungan. Will be back if go to Kuningan next time.
2 people find it helpful
Accommodation's Reply
16 May 2025
Dear Sir/Madam. Warmest greetings from The Icon Hotel Kuningan, We are very pleased to know that you had a memorable experience while staying with the facilities and services we provide. It is always a pleasure to read reviews from our valued guests like you. Thank you for choosing us. We look forward to welcoming you back to The Icon Hotel Kuningan for another unforgettable experience. Thank you for your feedback and suggestions. Warmest regards, the icon hotel
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Wuri B. C. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 13 week(s) ago
Arrived at 16.30, the room was ready but there was no towel and the door lock needs battery replacement. I waited too long for amenities and lock repair.
2 people find it helpful
P***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 13 week(s) ago
The hotel was quiet but the facilities were not ready, when we checked in mineral water was not available, towels were not ready, the mat was not available until we checked out even though we had asked for it, plus the lights went out.
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1 people find it helpful
G***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
nice room, clean, neat, fragrant, close to the city
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Accommodation's Reply
13 May 2025
Dear Sir/Madam. Warmest greetings from The Icon Hotel Kuningan, We are very pleased to know that you had a memorable experience while staying with the facilities and services we provide. It is always a pleasure to read reviews from our valued guests like you. Thank you for choosing us. We look forward to welcoming you back to The Icon Hotel Kuningan for another unforgettable experience. Thank you for your feedback and suggestions. Warmest regards, the icon hotel
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Ong B. N. M.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 14 week(s) ago
the hotel was not ready, the sheets were dirty as if they had not been changed, then asked for a change directly from housekeeping. the electricity went out at 20.25, there was no GENSET, no emergency lamp. finally we were forced to move hotels. The next day we asked for compensation, and only an apology and a 20% discount for the next booking. this is a public lie, because it is listed as *3, there should be a GENSET. Unless it is written as *2 we understand
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1 people find it helpful
W***y
icon-origin-TRAVELOKA
5.4
/10
Reviewed 15 week(s) ago
The hotel is very bad, all areas of the hotel are dirty, the receptionist is not friendly, we booked 2 rooms, after coming to see them, we immediately canceled and could not get a refund because it was already 13 PM, there was no security in the parking lot, for our safety, it is better for us to cancel our stay.
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2 people find it helpful
F***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The place is cool, close to tourist attractions, good service, complete facilities. Worth the price.
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Accommodation's Reply
13 May 2025
Dear Sir/Madam. Warmest greetings from The Icon Hotel Kuningan, We are very pleased to know that you had a memorable experience while staying with the facilities and services we provide. It is always a pleasure to read reviews from our valued guests like you. Thank you for choosing us. We look forward to welcoming you back to The Icon Hotel Kuningan for another unforgettable experience. Thank you for your feedback and suggestions. Warmest regards, the icon hotel
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D***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 16 week(s) ago
please pay more attention to cleanliness, the room has a lot of spider webs under the table and in front of the door, there are lots of flies in front of the room, the hot water kettle is very dirty until we asked the staff to change it, the cups are not clean, there are no spoons/stirring tools provided, for the bathroom in the shower room there is no place to put soap so you have to put the soap on the toilet. the restaurant lacks variety of menus for breakfast all soy sauce menus (soy sauce chicken, soy sauce fried rice and soy sauce noodles), variations of mineral water/tea/coffee drinks. Only open at certain times 7-10 am and 6-10 pm so it is not very kids friendly if you want to order afternoon meals for children, just order online food. Because yesterday when we wanted to order the restaurant was not ready and asked to wait until 6 pm. it seems like there are not enough staff so there is not enough cleaning staff. even though the view, location and atmosphere are already very good. please improve it again.
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s***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 16 week(s) ago
Good location, but breakfast is very simple.
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P***i
icon-origin-TRAVELOKA
5.8
/10
Reviewed 16 week(s) ago
I can't say anything anymore because there are so many disappointing things, this is my first time staying at a hotel, the check-in time is so long! I arrived at 14:15 WIB, I could only check in at 18:30 WIB! Very tired of waiting and couldn't rest because the room wasn't ready. I can't say anything anymore, there are many other things that are not excellent service for hotel services and business, this is my first time finding something like this. Disappointing and my fault for not reading the details 1 by 1 of the rating comments here on Traveloka, only seeing the outline of the value displayed, which is 8.3 Impressive. I should have paid attention and read 1 by 1 of the comments of the experiences of guests who have stayed here. So a vacation with my family feels tiring and disappointing....! Starting from the check-in time, waiting for a very long time, the room leaked, the walls seeped and water stagnated in one of the Junior suite rooms that I booked, the cleanliness of the bathroom and hotel room in the Junior suite class and the restaurant during breakfast were also surprising.. I think management must improve if they don't want to lose customers
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3 people find it helpful
arif s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
This hotel is nice, new, comfortable, quiet, but we have to get used to the smell of the chicken/goat coop, because the location is very close to the coop, the staff is very friendly, all guest requests are fulfilled without any debate, that's what I like... at night... from the 5th floor... wow, the view of Kuningan city is really beautiful... really beautiful
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1 people find it helpful
Accommodation's Reply
13 May 2025
Dear Sir/Madam. Warmest greetings from The Icon Hotel Kuningan, We are very pleased to know that you had a memorable experience while staying with the facilities and services we provide. It is always a pleasure to read reviews from our valued guests like you. Thank you for choosing us. We look forward to welcoming you back to The Icon Hotel Kuningan for another unforgettable experience. Thank you for your feedback and suggestions. Warmest regards, the icon hotel
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I***g
icon-origin-TRAVELOKA
5.0
/10
Reviewed 17 week(s) ago
It's very unfortunate, the place and atmosphere are already good, aesthetic & sophisticated, only the facilities are not well maintained, and the cleanliness is not considered so it's very disappointing, plus the breakfast is not standard hotel, there is no mat in the room, the water heater doesn't work, the bidet is broken, the hospitality is chaotic. The suggestion is if you can't provide breakfast that meets hotel standards, it's better to just not do it. 🙏🙏🙏. Hopefully it won't disappoint the next visitor.
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2 people find it helpful
Number of reviews per page
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Exterior 4 The Icon Hotel Kuningan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.