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The Jayakarta Cisarua Inn & Villas
Villas
Preferred Partner Plus
All-star Accommodation
8.3
/10
Very Good
2,447 reviews
What Guests Say About Their Stay
Staff Friendliness (131)
Hotel Area (117)
Bathroom (111)
Bedroom (104)
F***y
8.5
/ 10
The hotel staff are friendly and helpful when checking in. The atmosphere is beautiful and cool because it is located in the Puncak area, it is not noisy and is comfortable for families.
See original
Hari N. P.
9.6
/ 10
the hotel is comfortable, the rooms are spacious, the view is nice
See original
R***i
9.7
/ 10
The hotel staff was friendly when checking in and escorted to the room location. Hopefully Jayakarta will be more successful.
See original
K***a
8.8
/ 10
The place is very comfortable, really worth it for the price. Even though it's an old building, it's really clean and doesn't look old/worn at all.
See original
Alhami R.
10.0
/ 10
The hotel staff is very friendly, responsive and fast. Have stayed here several times. Sleep well.
See original
In the Area
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Jl. Raya Puncak KM 84 Cisarua Puncak Bogor, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
Main Facilities
Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Full Mountain View
Outdoor Swimming Pool
+1 more
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Available Room Types in The Jayakarta Cisarua Inn & Villas
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around The Jayakarta Cisarua Inn & Villas
Jl. Raya Puncak KM 84 Cisarua Puncak Bogor, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
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Discover More About The Jayakarta Cisarua Inn & Villas
note: villa was previously named The Jayakarta Inn & Villas Cisarua Mountain Resort
Location
The Jayakarta Cisarua Inn & Villas is located in area / city Cisarua.
About The Jayakarta Cisarua Inn & Villas
When staying at a villa, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Jayakarta Cisarua Inn & Villas provides a pleasant accommodation for your stay.
From business event to corporate gathering, The Jayakarta Cisarua Inn & Villas provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The Jayakarta Cisarua Inn & Villas, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at The Jayakarta Cisarua Inn & Villas is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This villa is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The Jayakarta Cisarua Inn & Villas is the smartest choice for you who are looking for affordable accommodation with outstanding service.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Jayakarta Cisarua Inn & Villas exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Jayakarta Cisarua Inn & Villas is a villa with great comfort and excellent service according to most villa's guests.
The Jayakarta Cisarua Inn & Villas is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in The Jayakarta Cisarua Inn & Villas
Swimming Pool
Entertainment Facility
Functional Hall
Common Space
Lobby
Public Facilities
- Parking
- Coffee shop
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Newspaper in lobby
Things to Do
- Children play area
- Garden
- Outdoor pool
Connectivity
- LAN Internet
- Free WiFi
General
- Non-smoking room
- Smoking area
Business Facilities
- Meeting facilities
Sports and Recreations
- Billiard
Accommodation Policy & General Information in The Jayakarta Cisarua Inn & Villas
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Jayakarta Cisarua Inn & Villas | 31 |
Number of floors in The Jayakarta Cisarua Inn & Villas | 2 |
Another facilities in The Jayakarta Cisarua Inn & Villas | Coffee shop, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area |
Frequently asked question in The Jayakarta Cisarua Inn & Villas
What are available facilities at The Jayakarta Cisarua Inn & Villas?
There are top facilites at The Jayakarta Cisarua Inn & Villas such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Jayakarta Cisarua Inn & Villas?
The standard check-in time at The Jayakarta Cisarua Inn & Villas is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Jayakarta Cisarua Inn & Villas provide breakfast?
Yes, The Jayakarta Cisarua Inn & Villas provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Jayakarta Cisarua Inn & Villas
The Jayakarta Cisarua Inn & Villas has a 2.0-star rating.
How many floors does The Jayakarta Cisarua Inn & Villas have?
The Jayakarta Cisarua Inn & Villas has 2.
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More Reviews from Other Guests in The Jayakarta Cisarua Inn & Villas
Overall Ratings & Reviews The Jayakarta Cisarua Inn & Villas
Traveloka (2,446)
Other sources (1)
8.4
Very Good
From 2,446 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.1
Location
8.2
Service and Facilites
8.6
People often mention about The Jayakarta Cisarua Inn & Villas
All
Staff Friendliness (109)
Hotel Area (104)
Ambiance (98)
Bathroom (98)
Bedroom (94)
Family Friendly (91)
Room Space (83)
Accessibility (77)
Surroundings (76)
Check-in/out Time (74)
Sort by
Most Recent
Format
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Preferences
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Traveler Reviews The Jayakarta Cisarua Inn & Villas
Number of reviews per page
20
40
Customer reviews
Rima J.
Staycation
8.5
/10
Reviewed 3 day(s) ago
This hotel is really cool, only 380k on weekdays and you can get a fun experience... Thank God... just be careful, some of the swimming pools are 180cm deep.
See original
Find this review helpful?
Ua
Unaysah a.
Leisure
8.2
/10
Reviewed 1 week(s) ago
Very friendly service, pocket-friendly prices, the superior type is quite comfortable, the swimming pool is clean... thank you 🙏🏻
See original
+5
Find this review helpful?
E
EvitaSari
Staycation
8.5
/10
Reviewed 1 week(s) ago
Booked a poolview bungalow and got 'Puncak 5', which was right in front of the pool, but I think Puncak 6 would be better.
The rooms are okay, especially the ones facing the pool, which are really beautiful.
The environment is very beautiful.
In the evening and at night, the view is of the mountains on the left and the city lights on the right.
Every room has air conditioning, but it's already cold without it.
Breakfast is delicious: fried rice, white rice, fried noodles, porridge—just choose. Cereal, salad, pastries, and fruit are also available—all delicious.
Friendly staff.
Complete cooking utensils.
The only downside is the access is a bit difficult; the road to the hotel is damaged.
Also, the bathroom water is dirty, and when it's hot, it looks like an earthy brown color.
There's no mineral water, so we bought our own gallons.
Everything else is okay. I wouldn't hesitate to stay here again.
Read More
See original
Find this review helpful?
Verified Traveler
9.7
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the atmosphere is cool, and the atmosphere is chill. I definitely want to return to The Jayakarta Cisarua. This is my third stay here.
See original
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D***i
8.8
/10
Reviewed 2 week(s) ago
Good for the room, but it needs to be upgraded for tissue stock and the hot water heater is broken.
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D***e
7.7
/10
Reviewed 2 week(s) ago
It's quite a long way down an alley. The road access is poor. The Wi-Fi doesn't work. The TV only has local channels. The room isn't soundproof, so it's noisy from outside.
See original
2 people find it helpful
f
fahri
Staycation
10.0
/10
Reviewed 4 week(s) ago
My first experience staying at the Jayakarta was quite happy and very satisfied, nice, comfortable and cool. Maybe the swimming pool should be cleaned again because it's busy!! Thank you, hopefully I can come back again.
See original
Find this review helpful?
J***r
Transit
9.1
/10
Reviewed 4 week(s) ago
Hi, I'm so happy I stayed here!
Even though I checked in late, I was still waited for and even escorted to my room.
Ambience/Facilities: The lighting is good, and the directions are quite clear from the main road to the entrance. Everything in the room works as shown in the photos, including the phone that connects directly to the front desk. And there's a balcony overlooking the mountain views!
Food: I didn't choose breakfast, so I might come back another time.
Staff Assistance: The staff's explanations at check-in were quite detailed.
Highlights: I tried calling the front desk in my room, and they called me back for check-out information. I was allowed to take home a pencil and hotel slippers, haha.
Price: Reasonable considering it doesn't include breakfast or air conditioning, but the room was still cool.
Location: About 1 km from the main road, but there are lots of green signs with the hotel's name along the fork in the road, and it's easy to find on Google Maps.
Read More
See original
+3
2 people find it helpful
D***k
Leisure
8.5
/10
Reviewed 4 week(s) ago
The front suite has a beautiful view. It's clean, and all the facilities are working well! The next vacant room is a must-stay here too.
See original
Find this review helpful?
RS
Regina S.
Leisure
10.0
/10
Reviewed 4 week(s) ago
The staff was very, very friendly. I don't know their names. There was a receptionist, a man who was very friendly and very helpful. I arrived at 11 a.m. I was so grateful to have the staff help me check in early. Thank you so much.
As for the food, it was actually delicious. But unfortunately, I arrived at 8 a.m. and there were a few leftovers, probably not refilled. The fried chicken was delicious, the spices absorbed into the meat, and it was tender and very easy to eat. Oh yeah, there's an additional 50,000 Rupiah per child for those bringing children. It's a shame, my child couldn't eat there yet, so I had to share his meal with his father.
There's one more thing:
Actually, no one from Jayakarta was noisy, even the people staying at Jayakarta were very aware of the time.
It's perfectly normal if it's karaoke, chatting, etc.
BUT this... it seems really noisy from the villa next door. I thought they only installed a sound system on Sundays (Monday night), but I didn't expect it to be so loud. It's actually really annoying. A mix of Arabic and Indonesian songs, I didn't expect it to be so loud. Oh, on Monday (Monday night and Tuesday) they're also noisy again. I don't know... but this isn't Jayakarta's fault. This is purely the fault of the accommodation next to Jayakarta Cisarua.
Read More
See original
+5
1 people find it helpful
N***r
9.4
/10
Reviewed 5 week(s) ago
The place is nice and comfortable, but it just needs more space for the children's play area and the children's pool, which is a bit small. I got a promotional price from the app, so it's cheaper. Thank you, The Jayakarta. Keep up the promotions!
See original
1 people find it helpful
j***i
10.0
/10
Reviewed 5 week(s) ago
Very good for relaxing.
I've been there 3 times and I'm not bored yet.
See original
Find this review helpful?
AS
AHMAD S.
9.7
/10
Reviewed 5 week(s) ago
The suggestion is that the swimming pool should be cleaner.
See original
Find this review helpful?
R***y
Leisure
9.4
/10
Reviewed 5 week(s) ago
Very comfortable staying in this villa, clean, quiet..
maybe the exterior and interior design could be improved a little bit
See original
Find this review helpful?
M***d
9.7
/10
Reviewed 5 week(s) ago
Affordable hotel, comfortable and cool, access is a bit complicated because it goes through a narrow alley.
See original
Find this review helpful?
F***y
Leisure
8.5
/10
Reviewed 6 week(s) ago
The hotel staff are friendly and helpful when checking in. The atmosphere is beautiful and cool because it is located in the Puncak area, it is not noisy and is comfortable for families.
See original
Find this review helpful?
v***y
8.5
/10
Reviewed 6 week(s) ago
Friendly staff.. Cleanliness is okay.. Only breakfast is not that good.. And if you bring children, you will be charged 50 thousand rupiah for breakfast per child.
See original
Find this review helpful?
r***a
Staycation
9.1
/10
Reviewed 6 week(s) ago
The place is really nice! The cleanliness is so so since this is an old hotel, the sofa is really okay.
See original
Find this review helpful?
D***a
10.0
/10
Reviewed 6 week(s) ago
The hotel staff was very friendly and helpful with check-in. There was hot water, too. I didn't have time to take any photos because I checked out so early, but it was a nice experience.
See original
2 people find it helpful
Anisa
Staycation
10.0
/10
Reviewed 6 week(s) ago
Very friendly staff, complete facilities, clean and comfortable, recommended 👍
See original
Find this review helpful?
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Jayakarta Cisarua Inn & Villas
Traveloka (2,446)
Other sources (1)
8.4
Very Good
From 2,446 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.1
Location
8.2
Service and Facilites
8.6
People often mention about The Jayakarta Cisarua Inn & Villas
All
Staff Friendliness (109)
Hotel Area (104)
Ambiance (98)
Bathroom (98)
Bedroom (94)
Family Friendly (91)
Room Space (83)
Accessibility (77)
Surroundings (76)
Check-in/out Time (74)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews The Jayakarta Cisarua Inn & Villas
Number of reviews per page
20
40
Customer reviews
Rima J.
Staycation
8.5
/10
Reviewed 3 day(s) ago
This hotel is really cool, only 380k on weekdays and you can get a fun experience... Thank God... just be careful, some of the swimming pools are 180cm deep.
See original
Find this review helpful?
Ua
Unaysah a.
Leisure
8.2
/10
Reviewed 1 week(s) ago
Very friendly service, pocket-friendly prices, the superior type is quite comfortable, the swimming pool is clean... thank you 🙏🏻
See original
+5
Find this review helpful?
E
EvitaSari
Staycation
8.5
/10
Reviewed 1 week(s) ago
Booked a poolview bungalow and got 'Puncak 5', which was right in front of the pool, but I think Puncak 6 would be better.
The rooms are okay, especially the ones facing the pool, which are really beautiful.
The environment is very beautiful.
In the evening and at night, the view is of the mountains on the left and the city lights on the right.
Every room has air conditioning, but it's already cold without it.
Breakfast is delicious: fried rice, white rice, fried noodles, porridge—just choose. Cereal, salad, pastries, and fruit are also available—all delicious.
Friendly staff.
Complete cooking utensils.
The only downside is the access is a bit difficult; the road to the hotel is damaged.
Also, the bathroom water is dirty, and when it's hot, it looks like an earthy brown color.
There's no mineral water, so we bought our own gallons.
Everything else is okay. I wouldn't hesitate to stay here again.
Read More
See original
Find this review helpful?
Verified Traveler
9.7
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the atmosphere is cool, and the atmosphere is chill. I definitely want to return to The Jayakarta Cisarua. This is my third stay here.
See original
Find this review helpful?
D***i
8.8
/10
Reviewed 2 week(s) ago
Good for the room, but it needs to be upgraded for tissue stock and the hot water heater is broken.
See original
Find this review helpful?
D***e
7.7
/10
Reviewed 2 week(s) ago
It's quite a long way down an alley. The road access is poor. The Wi-Fi doesn't work. The TV only has local channels. The room isn't soundproof, so it's noisy from outside.
See original
2 people find it helpful
f
fahri
Staycation
10.0
/10
Reviewed 4 week(s) ago
My first experience staying at the Jayakarta was quite happy and very satisfied, nice, comfortable and cool. Maybe the swimming pool should be cleaned again because it's busy!! Thank you, hopefully I can come back again.
See original
Find this review helpful?
J***r
Transit
9.1
/10
Reviewed 4 week(s) ago
Hi, I'm so happy I stayed here!
Even though I checked in late, I was still waited for and even escorted to my room.
Ambience/Facilities: The lighting is good, and the directions are quite clear from the main road to the entrance. Everything in the room works as shown in the photos, including the phone that connects directly to the front desk. And there's a balcony overlooking the mountain views!
Food: I didn't choose breakfast, so I might come back another time.
Staff Assistance: The staff's explanations at check-in were quite detailed.
Highlights: I tried calling the front desk in my room, and they called me back for check-out information. I was allowed to take home a pencil and hotel slippers, haha.
Price: Reasonable considering it doesn't include breakfast or air conditioning, but the room was still cool.
Location: About 1 km from the main road, but there are lots of green signs with the hotel's name along the fork in the road, and it's easy to find on Google Maps.
Read More
See original
+3
2 people find it helpful
D***k
Leisure
8.5
/10
Reviewed 4 week(s) ago
The front suite has a beautiful view. It's clean, and all the facilities are working well! The next vacant room is a must-stay here too.
See original
Find this review helpful?
RS
Regina S.
Leisure
10.0
/10
Reviewed 4 week(s) ago
The staff was very, very friendly. I don't know their names. There was a receptionist, a man who was very friendly and very helpful. I arrived at 11 a.m. I was so grateful to have the staff help me check in early. Thank you so much.
As for the food, it was actually delicious. But unfortunately, I arrived at 8 a.m. and there were a few leftovers, probably not refilled. The fried chicken was delicious, the spices absorbed into the meat, and it was tender and very easy to eat. Oh yeah, there's an additional 50,000 Rupiah per child for those bringing children. It's a shame, my child couldn't eat there yet, so I had to share his meal with his father.
There's one more thing:
Actually, no one from Jayakarta was noisy, even the people staying at Jayakarta were very aware of the time.
It's perfectly normal if it's karaoke, chatting, etc.
BUT this... it seems really noisy from the villa next door. I thought they only installed a sound system on Sundays (Monday night), but I didn't expect it to be so loud. It's actually really annoying. A mix of Arabic and Indonesian songs, I didn't expect it to be so loud. Oh, on Monday (Monday night and Tuesday) they're also noisy again. I don't know... but this isn't Jayakarta's fault. This is purely the fault of the accommodation next to Jayakarta Cisarua.
Read More
See original
+5
1 people find it helpful
N***r
9.4
/10
Reviewed 5 week(s) ago
The place is nice and comfortable, but it just needs more space for the children's play area and the children's pool, which is a bit small. I got a promotional price from the app, so it's cheaper. Thank you, The Jayakarta. Keep up the promotions!
See original
1 people find it helpful
j***i
10.0
/10
Reviewed 5 week(s) ago
Very good for relaxing.
I've been there 3 times and I'm not bored yet.
See original
Find this review helpful?
AS
AHMAD S.
9.7
/10
Reviewed 5 week(s) ago
The suggestion is that the swimming pool should be cleaner.
See original
Find this review helpful?
R***y
Leisure
9.4
/10
Reviewed 5 week(s) ago
Very comfortable staying in this villa, clean, quiet..
maybe the exterior and interior design could be improved a little bit
See original
Find this review helpful?
M***d
9.7
/10
Reviewed 5 week(s) ago
Affordable hotel, comfortable and cool, access is a bit complicated because it goes through a narrow alley.
See original
Find this review helpful?
F***y
Leisure
8.5
/10
Reviewed 6 week(s) ago
The hotel staff are friendly and helpful when checking in. The atmosphere is beautiful and cool because it is located in the Puncak area, it is not noisy and is comfortable for families.
See original
Find this review helpful?
v***y
8.5
/10
Reviewed 6 week(s) ago
Friendly staff.. Cleanliness is okay.. Only breakfast is not that good.. And if you bring children, you will be charged 50 thousand rupiah for breakfast per child.
See original
Find this review helpful?
r***a
Staycation
9.1
/10
Reviewed 6 week(s) ago
The place is really nice! The cleanliness is so so since this is an old hotel, the sofa is really okay.
See original
Find this review helpful?
D***a
10.0
/10
Reviewed 6 week(s) ago
The hotel staff was very friendly and helpful with check-in. There was hot water, too. I didn't have time to take any photos because I checked out so early, but it was a nice experience.
See original
2 people find it helpful
Anisa
Staycation
10.0
/10
Reviewed 6 week(s) ago
Very friendly staff, complete facilities, clean and comfortable, recommended 👍
See original
Find this review helpful?
Number of reviews per page
20
40