The Reiz Suites, ARTOTEL Curated

Apartments
Preferred Partner Plus
9.0
/10
Exceptional
1,064 reviews

What Guests Say About Their Stay

Distance To City Center (176)
Room Space (165)
Staff Friendliness (156)
Bedroom (153)
Ayu L.
10.0
/ 10
Room so spacious, strategic location, and good staff services, especially Mr. Ervin and Ms. Cut. Nice experience, highly recommended 👍
Yudiansyah
10.0
/ 10
Strategic location in the heart of Medan, the room is neat and cozy, special thanks for the support for check-in and check-out administration process by Miss Anisa and Miss Nadya, truly a wonderful time!
a***s
9.4
/ 10
recommended and nice hotel, basically good
See original
Dini Y.
10.0
/ 10
Honest review: Very good, yes... The location is in the city center, close to everything, strategic, the place is comfortable and clean, and I was lucky to get a free upgrade. Thank you Artotel
See original
Ayi N.
10.0
/ 10
Comfortable and clean, strategic location, friendly and fast response staff, there is Mbak Icut, the receptionist who is kind and helped us provide complete information during our stay, if we go to Medan we will stay here again
See original
In the Area
See Map
Jalan Tembakau Deli No. 1 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20111

Main Facilities

Read More
AC
24-Hour Front Desk
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
The Reiz Suites, ARTOTEL Curated is a apartment in a good neighborhood, which is located at Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Reiz Suites, ARTOTEL Curated

Jalan Tembakau Deli No. 1 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20111
Discover More Places
Others The Reiz Suites, ARTOTEL Curated
Others 2 The Reiz Suites, ARTOTEL Curated

Discover More About The Reiz Suites, ARTOTEL Curated

The Reiz Suites, ARTOTEL Curated Rates per Night

The Reiz Suites, ARTOTEL Curated room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best The Reiz Suites, ARTOTEL Curated hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

The Reiz Suites, ARTOTEL Curated Location & Address

The Reiz Suites, ARTOTEL Curated is located at Jalan Tembakau Deli No. 1 , Pusat Kota Medan, Medan, Sumatra Utara, Indonesia, 20111, which is Jl. T. Daud No. 7A, Madras Hulu, Kec. Medan Polonia, Kota Medan, Sumatera Utara 20152, Indonesia. It's situated in the Medan area of Indonesia, known for its vibrant city life and culinary scene. The hotel is approximately 3 km from the city center.

How to go to The Reiz Suites, ARTOTEL Curated from Airport

Arranging your hotel transfer from the airport is a crucial part of planning your trip. Getting to The Reiz Suites, ARTOTEL Curated from Kualanamu International Airport (KNO) is relatively straightforward, with several options available. Here's a breakdown to help you choose the best way to get to the hotel:

  • Taxi (Most Direct):

    Taxis are readily available at the airport. This is the most direct option, taking approximately 45-60 minutes depending on traffic.
  • Ride Hailing (Convenient):

    Services like Traveloka offer ride-hailing options from the airport. This can be a convenient way to get to the hotel, often at a fixed price.
  • Airport Train (Affordable):

    The airport train connects Kualanamu International Airport to Medan Main Station. From there, you can take a taxi or Ride Hailing to The Reiz Suites, ARTOTEL Curated. This is a more affordable option but requires an additional transfer.
  • Airport Bus (Cheapest):

    Several bus services operate from the airport to different points in Medan. This is the cheapest option but also the slowest and least convenient, as it will likely require multiple transfers.

Tips:

For the most convenient route, consider booking a Ride Hailing service through Traveloka or taking a taxi directly from the airport. This will save you time and hassle, especially if you have luggage.

The Reiz Suites, ARTOTEL Curated Reviews & Summary

Looking for all about hotel The Reiz Suites, ARTOTEL Curated? Hotel reviews often highlight the exceptional service and modern design of this Medan hotel. Guests consistently praise the friendly staff, comfortable rooms, and convenient location, making it a popular choice for both business and leisure travellers.

What guests love about the hotel is its stylish decor, rooftop pool, and the delicious breakfast buffet. The hotel's unique art installations and overall ambiance also receive high marks. One standout feature is the rooftop bar, offering stunning city views. Here's a short, positive review to encourage bookings: "Absolutely loved my stay here! The staff were incredibly helpful, the room was spotless, and the rooftop pool was a dream. Highly recommend!"

The Reiz Suites, ARTOTEL Curated Room Types Available

Choosing the right hotel room type can significantly enhance your stay. The Reiz Suites, ARTOTEL Curated offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Deluxe Room:

    A comfortable and well-appointed room, perfect for solo travellers or couples. Offers city views and a choice of smoking or non-smoking rooms.
  • Executive Room:

    Slightly larger than the Deluxe Room, with added amenities such as a work desk and enhanced seating area.
  • Suite:

    A spacious option with a separate living area, ideal for families or those seeking extra space. Some suites feature bathtubs.
  • Family Room:

    Designed specifically for families, with multiple beds and ample space.

The hotel is generally not pet-friendly. It's always best to confirm directly with the hotel regarding their pet policy, as it may be subject to change.

Hotel Facilities in The Reiz Suites, ARTOTEL Curated

Hotel amenities can make or break a trip, and The Reiz Suites, ARTOTEL Curated offers a range of hotel facilities to ensure a comfortable and enjoyable stay. From relaxation to recreation, there's something for everyone. Here's a list of what you can expect:

  • Rooftop Swimming Pool:

    Enjoy a refreshing dip with panoramic city views. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Center:

    Stay active with modern equipment. Open 24 hours.
  • Spa:

    Indulge in a massage or other treatments. Extra fees apply; prices vary depending on the treatment.
  • Restaurant:

    Enjoy a variety of cuisines at the hotel's restaurant.
  • Kids' Club:

    A dedicated play area for children. Open from 9:00 AM to 6:00 PM.
  • Meeting Rooms:

    Fully equipped for business meetings and conferences.

Hotel Buffet or Restaurant/Cafe in The Reiz Suites, ARTOTEL Curated

Exploring the hotel buffet and dining options is a treat for the taste buds. The Reiz Suites, ARTOTEL Curated boasts several options for enjoying a delicious meal or a quick snack. Here's what you can expect:

  • The Gallery Restaurant:

    Offers a diverse menu of Indonesian and international cuisine. Open for breakfast, lunch, and dinner.
  • Rooftop Bar & Lounge:

    Enjoy cocktails and light bites with stunning city views. Open from 5:00 PM to 1:00 AM.
  • Breakfast Buffet:

    A generous spread of local and international breakfast items. Approximately SGD 25 per person.

The Gallery Restaurant is known for its signature dish, Nasi Goreng Reiz, a flavorful twist on the classic Indonesian fried rice.

The Reiz Suites, ARTOTEL Curated Airport pickups and How to Book

Arranging hotels with airport shuttle services can greatly simplify your travel experience. The Reiz Suites, ARTOTEL Curated offers a convenient hotel to airport transfer service for its guests. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You can provide your flight details and estimated arrival time, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Knowing the nearby MRT station and bus stops nearby can make getting around Medan much easier. While Medan doesn't have an MRT system, there are several bus stops nearby The Reiz Suites, ARTOTEL Curated. Here are a few options:

  • Halte Bus USU:

    Approximately 1.5 km from the hotel.
  • Halte Bus Simpang Kampus:

    Approximately 2 km from the hotel.

Public transport in Medan primarily relies on buses and Ride Hailing services. To use the buses, you can pay directly on board. Consider purchasing a local SIM card for easy access to Ride Hailing apps.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and things to see nearby for a family outing? Medan offers a variety of nearby places to go that are perfect for families and kids. Here are five attractions to consider:

  • Medan Zoo:

    Home to a diverse collection of animals. Approximately 10 km from the hotel. Entry price: SGD 5 per person.
  • Maimun Palace:

    A historical landmark with beautiful architecture. Approximately 4 km from the hotel. Entry price: SGD 2 per person.
  • Tjong A Fie Mansion:

    A well-preserved historical house showcasing the life of a prominent Chinese merchant. Approximately 3 km from the hotel. Entry price: SGD 4 per person.
  • Rahmat International Wildlife Museum & Gallery:

    Showcases a collection of preserved animals from around the world. Approximately 5 km from the hotel. Entry price: SGD 6 per person.
  • Wonder Water World:

    A water park with slides and pools for all ages. Approximately 12 km from the hotel. Entry price: SGD 10 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near The Reiz Suites, ARTOTEL Curated (Medan)

Exploring nearby dining options is a must when visiting Medan. From local food to international cuisine, there's something for everyone. Here are a few recommendations for food eatiries near me:

Cafes/Restaurants:

  • Tip Top Restaurant:

    A classic Medan restaurant serving Indonesian and European dishes.
  • Merdeka Walk:

    A popular outdoor food court with a variety of vendors.
  • Starbucks Coffee:

    For a familiar coffee and snack option.

Local Street Food:

  • Soto Medan:

    A creamy coconut milk-based soup with chicken or beef.
  • Mie Gomak:

    A thick noodle dish with a spicy sauce.
  • Durian Ucok:

    A famous spot for trying fresh durian.
  • Bihun Bebek:

    Duck noodle soup.
  • Martabak:

    A sweet or savory pancake.

Shopping places near The Reiz Suites, ARTOTEL Curated (Medan)

Discovering nearby shopping destinations is an essential part of any trip. Whether you're looking for souvenirs or high-end fashion, Medan has a variety of shops near me. Here are a few options:

  • Sun Plaza:

    A modern shopping mall with a wide range of international and local brands.
  • Centre Point Mall:

    Another popular mall with a variety of shops and restaurants.
  • Medan Mall:

    Offers a mix of department stores and smaller boutiques.

Other Places to Stay Near The Reiz Suites, ARTOTEL Curated

If you're considering other accommodations in the area, there are plenty of affordable hotels nearby to choose from. Here are a few options in different star categories:

Luxury/5–6 star hotels nearby:

  • JW Marriott Hotel Medan:

    Offers luxurious accommodations and excellent amenities.
  • Adimulia Hotel Medan:

    Known for its elegant design and top-notch service.
  • Grand Aston City Hall Medan:

    A stylish hotel with a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Swiss-Belinn Medan:

    A comfortable and convenient option.
  • Aryaduta Medan:

    Offers a blend of modern and traditional design.
  • Radisson Medan:

    Known for its excellent service and amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • OYO 1680 Residence Hotel:

    A budget-friendly option with comfortable rooms.
  • RedDoorz near Medan Mall:

    Offers basic accommodations at an affordable price.
  • Hotel Grandhika Setiabudi Medan:

    A good value option with a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel availability and making hotel reservations is easy with Traveloka. The Reiz Suites, ARTOTEL Curated offers a fantastic base for exploring Medan, with its stylish design, convenient location, and excellent amenities. Whether you're travelling for business or leisure, this hotel provides a comfortable and memorable experience.

Ready to book your stay? Don't miss out on the best deals and promotions. Visit Traveloka today to secure your room booking and start planning your Medan adventure! Check out book cheap hotels in Indonesia and cheap hotels nearby for more options.

All facilities in The Reiz Suites, ARTOTEL Curated

Others The Reiz Suites, ARTOTEL Curated
Others

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

In-room Facilities

  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Elevator
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Shops
  • Supermarket

General

  • AC
  • Non-smoking room
  • Smoking area

Things to Do

  • Massage

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Reiz Suites, ARTOTEL Curated

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
Read All

General Information

Popular Facilities
AC, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at The Reiz Suites, ARTOTEL Curated
120
Number of floors in The Reiz Suites, ARTOTEL Curated
4
Another facilities in The Reiz Suites, ARTOTEL Curated
Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in The Reiz Suites, ARTOTEL Curated

What are available facilities at The Reiz Suites, ARTOTEL Curated?
There are top facilites at The Reiz Suites, ARTOTEL Curated such as AC, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Reiz Suites, ARTOTEL Curated?
The standard check-in time at The Reiz Suites, ARTOTEL Curated is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of The Reiz Suites, ARTOTEL Curated
The Reiz Suites, ARTOTEL Curated has a 4.0-star rating.
How many floors does The Reiz Suites, ARTOTEL Curated have?
The Reiz Suites, ARTOTEL Curated has 4.
How many rooms are available at The Reiz Suites, ARTOTEL Curated
The Reiz Suites, ARTOTEL Curated has 120.
See All

More Reviews from Other Guests in The Reiz Suites, ARTOTEL Curated

9.1
Exceptional
From 1,054 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

9.0

Location

9.3

Service and Facilites

9.1

People often mention about The Reiz Suites, ARTOTEL Curated
All
Distance to City Center (120)
Bedroom (113)
Staff Friendliness (112)
Room Space (109)
Ambiance (106)
Hotel Area (100)
Bathroom (93)
Family Friendly (92)
Accessibility (85)
Surroundings (76)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Reiz Suites, ARTOTEL Curated

Number of reviews per page
20
40
Customer reviews
S***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
I've had no issues during my stay here (I've stayed twice). The staff (Nadia, Anisa, and Cut) are friendly and responsive. The facilities are great. Keep up the good work.
Translated by Google Icon
See original
Find this review helpful?
S***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel's location is strategic, close to everything. If you use online transportation to Medan's famous culinary spots, it's not far away, making transportation costs cheaper. It's also within walking distance to the old town and surrounding areas. The hotel service is also excellent, with friendly staff.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back again for an enjoyable stay! Best regards, Anton Subiyacto, Cluster General Manager
Translated by Google Icon
See original
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel's location is strategic, close to everything. If you use online transportation to Medan's famous culinary spots, it's not far away, making transportation costs cheaper. It's also within walking distance to the old town and surrounding areas. The hotel service is also excellent, with friendly staff.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write us a positive review of The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back again for a wonderful stay! Best regards, Anton Subillacto, Cluster General Manager
Translated by Google Icon
See original
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel's location is strategic, close to everything. If you use online transportation to Medan's famous culinary spots, it's not far, making transportation costs cheaper. It's also within walking distance to the old town and surrounding areas. The hotel service is also excellent, with friendly staff.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write us a positive review of The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back again for a wonderful stay! Best regards, Anton Subillacto, Cluster General Manager
Translated by Google Icon
See original
Mahesa
icon-origin-TRAVELOKA
9.2
/10
Reviewed 2 week(s) ago
A very strategic location in the city center. It can get a bit noisy until late at night. The room is very spacious. The shower water is strong and consistently hot. Unfortunately, there's no breakfast (though there are plenty of dining options in Medan), and the internet is very slow. However, it's perfect for families.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Ms. Mahesa, Thank you for taking the time to write a review. We are sorry that your stay at The Rice Suites Medan did not meet your expectations. Your feedback is very important to us and we will evaluate it to improve the quality of our services in the future. We are committed to providing a comfortable and satisfying stay experience to all our guests and we regret that we could not achieve this goal during your stay. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Best regards, Anton Subiyacto, Cluster General Manager
Translated by Google Icon
See original
a***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
recommended and nice hotel, basically good
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to hear that every aspect of your stay met your expectations. We look forward to welcoming you back again for a wonderful stay! Best regards, Anton Subillacto, Cluster General Manager
Translated by Google Icon
See original
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room is comfortable, clean, the staff is friendly, and the price is standard, making it affordable for a family vacation. Hopefully, the swimming pool will be opened for overnight guests in the future.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you so much for taking the time to write us a review. We are so glad that you enjoyed your overall experience at The Reiz Suites Medan. 🤍 Regarding the swimming pool, we highly appreciate your feedback. Our swimming pool is currently closed due to facility renovations. We understand that this may have made you feel a little less comfortable and we apologize for any inconvenience. We remain committed to providing the best service and a friendly and comfortable stay. We hope that in the future we will be able to provide you with an even more perfect and memorable experience. Best regards, Anton Subillacto, General Manager of Cluster
Translated by Google Icon
See original
Pen K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Thank God, the place is clean, the staff are friendly, and it's very comfortable. 👍👍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Khun Pen, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are pleased to hear that every aspect of your stay met your expectations. We look forward to welcoming you back again for an equally enjoyable stay! Best regards, Anton Subiyacto, Cluster General Manager
Translated by Google Icon
See original
r***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 5 week(s) ago
Feedback: Please fix the water drainage in the shower area, the water is stagnant and the floor is slippery, I almost slipped 3 times (room 0325)
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write us a review. We are sorry that your stay at The Reiz Suites Medan did not meet your expectations. Your feedback is very important to us and we will take it into consideration to improve the quality of our services in the future. We are committed to providing a comfortable and satisfying stay experience to all our guests and we apologize that we could not achieve this during your stay. We hope to have the opportunity to welcome you back again in the future and to provide you with an even better experience. Sincerely, Anton Subiyacto, General Manager of Cluster
Translated by Google Icon
See original
Nur A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and helpful, the rooms are very clean and nice.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Ms. Nur, Thank you for taking the time to leave such a positive review for The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back for another equally enjoyable stay! Best regards. Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
s***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
nice room,big space but only 1 I'm not happy because the swimming pool cannot be use
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Our Valued Guest, Thank you so much for the kind words – we’re thrilled to hear you had a great stay with us! Your support means a lot and keeps us motivated to do even better. We hear you on the pool feedback, and truly appreciate you mentioning it. Just to share, our swimming pool is currently no longer in service as part of a long-term adjustment to our facilities. We’re really sorry for any disappointment, and we totally get how that might’ve affected your experience a bit. That said, we’re super glad the rest of your stay was enjoyable and we’d absolutely love to welcome you back again soon for another comfy, feel-good visit! 🏡✨ Warmest regards, Anton Subiyakto Cluster General Manager
S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Everything was good. The room was spacious, and the price was comparable to other hotels. Although there wasn't breakfast, it was okay. All the staff were friendly and helpful. The receptionists who helped me check out today, Anisa and Chintya, were child-friendly. Everyone was friendly. I'll definitely stay here again.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear Sir/Madam, Thank you very much for taking the time to write such a warm and pleasant review. We are very happy to know that you were satisfied during your stay at The Reiz Suites, artotel curated Medan. Thank you also for mentioning Anisa and Chintya in your review; your attention really means a lot to us. We are sure they will be very happy to know that their service left a positive impression on you. We hope your next visit will be as memorable, if not better. See you next time! Best regards. Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
n***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
A perfect place to stay for families. It's in the city center. It's just that the roads are often congested in the afternoon. The hotel staff are very friendly and helpful. The rooms and bathrooms are clean, too.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Sir/Madam, Thank you for taking the time to leave such a positive review for The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back for another enjoyable stay! Best regards. Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
n***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
In the middle of a traffic jam. It's nice to be here close to the mall. Plus, when I got home to the apartment, even though I was tired, the cleanliness of the HTL area made me happy.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Sir/Madam, Thank you for taking the time to leave such a positive review for The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back for another enjoyable stay! Best regards. Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
Dini Y.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Honest review: Very good, yes... The location is in the city center, close to everything, strategic, the place is comfortable and clean, and I was lucky to get a free upgrade. Thank you Artotel
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
24 Sep 2025
Dear Ms. Dini, Thank you for taking the time to leave such a positive review for The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back for another equally enjoyable stay! Best regards. Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
Farhan
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The room is very spacious, probably because it's an apartment concept. Awesome. In the city center, close to the airport station.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Sep 2025
Dear Mr. Farhan, Thank you for taking the time to leave such a positive review for The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back for another enjoyable stay! Best regards. Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
Rahma
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Overall it's really good, especially if the pool can be used for other things besides tenants.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Sep 2025
Dear Ms. Rahma, Thank you very much for taking the time to write a review. We are delighted to hear that you enjoyed your overall experience at The Reiz Suites Medan 🤍. Regarding the swimming pool, we greatly appreciate your feedback. Currently, the pool is no longer operating as part of our facility adjustments. We understand this may have slightly reduced your comfort, and we apologize for this. We remain committed to providing the best service and a warm and comfortable stay. We hope that next time we can provide a more complete and memorable experience. Warmest Regards, Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
A***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Hotels in Medan are always busy on weekends, so there are lots of families... it's a shame there's only one elevator so the wait can be a bit long
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Sep 2025
Dear Sir/Madam, Thank you very much for taking the time to write a review and share your experience during your stay. We are very pleased to know that you were overall satisfied and comfortable during your stay at The Reiz Suites Medan. Regarding your feedback regarding the elevator, we apologize for the inconvenience you experienced. Currently, there is only one elevator operating, and we understand this can cause quite long waiting times, especially during peak hours. Your feedback is very much appreciated and will be an important consideration in improving our facilities in the future. Once again, thank you for your review. We look forward to welcoming you back soon for an even better and more enjoyable experience. Warmest Regards, Anton Subiyakto. Cluster General Manager
Translated by Google Icon
See original
DINI L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
It's really comfortable to stay here, close to everywhere.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Ms. Dini, Thank you for taking the time to leave such a positive review for The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back for another enjoyable stay! Best regards. Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
salwa z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Very friendly hotel, good service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Sep 2025
Dear Ms. Salwa, Thank you for taking the time to leave such a positive review for The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back for another enjoyable stay! Best regards. Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Reiz Suites, ARTOTEL Curated

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.1
Exceptional
From 1,054 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

9.0

Location

9.3

Service and Facilites

9.1

People often mention about The Reiz Suites, ARTOTEL Curated
All
Distance to City Center (120)
Bedroom (113)
Staff Friendliness (112)
Room Space (109)
Ambiance (106)
Hotel Area (100)
Bathroom (93)
Family Friendly (92)
Accessibility (85)
Surroundings (76)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Reiz Suites, ARTOTEL Curated

Number of reviews per page
20
40
Customer reviews
S***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
I've had no issues during my stay here (I've stayed twice). The staff (Nadia, Anisa, and Cut) are friendly and responsive. The facilities are great. Keep up the good work.
Translated by Google Icon
See original
Find this review helpful?
S***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel's location is strategic, close to everything. If you use online transportation to Medan's famous culinary spots, it's not far away, making transportation costs cheaper. It's also within walking distance to the old town and surrounding areas. The hotel service is also excellent, with friendly staff.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back again for an enjoyable stay! Best regards, Anton Subiyacto, Cluster General Manager
Translated by Google Icon
See original
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel's location is strategic, close to everything. If you use online transportation to Medan's famous culinary spots, it's not far away, making transportation costs cheaper. It's also within walking distance to the old town and surrounding areas. The hotel service is also excellent, with friendly staff.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write us a positive review of The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back again for a wonderful stay! Best regards, Anton Subillacto, Cluster General Manager
Translated by Google Icon
See original
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel's location is strategic, close to everything. If you use online transportation to Medan's famous culinary spots, it's not far, making transportation costs cheaper. It's also within walking distance to the old town and surrounding areas. The hotel service is also excellent, with friendly staff.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write us a positive review of The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back again for a wonderful stay! Best regards, Anton Subillacto, Cluster General Manager
Translated by Google Icon
See original
Mahesa
icon-origin-TRAVELOKA
9.2
/10
Reviewed 2 week(s) ago
A very strategic location in the city center. It can get a bit noisy until late at night. The room is very spacious. The shower water is strong and consistently hot. Unfortunately, there's no breakfast (though there are plenty of dining options in Medan), and the internet is very slow. However, it's perfect for families.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Ms. Mahesa, Thank you for taking the time to write a review. We are sorry that your stay at The Rice Suites Medan did not meet your expectations. Your feedback is very important to us and we will evaluate it to improve the quality of our services in the future. We are committed to providing a comfortable and satisfying stay experience to all our guests and we regret that we could not achieve this goal during your stay. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Best regards, Anton Subiyacto, Cluster General Manager
Translated by Google Icon
See original
a***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
recommended and nice hotel, basically good
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to hear that every aspect of your stay met your expectations. We look forward to welcoming you back again for a wonderful stay! Best regards, Anton Subillacto, Cluster General Manager
Translated by Google Icon
See original
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room is comfortable, clean, the staff is friendly, and the price is standard, making it affordable for a family vacation. Hopefully, the swimming pool will be opened for overnight guests in the future.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you so much for taking the time to write us a review. We are so glad that you enjoyed your overall experience at The Reiz Suites Medan. 🤍 Regarding the swimming pool, we highly appreciate your feedback. Our swimming pool is currently closed due to facility renovations. We understand that this may have made you feel a little less comfortable and we apologize for any inconvenience. We remain committed to providing the best service and a friendly and comfortable stay. We hope that in the future we will be able to provide you with an even more perfect and memorable experience. Best regards, Anton Subillacto, General Manager of Cluster
Translated by Google Icon
See original
Pen K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Thank God, the place is clean, the staff are friendly, and it's very comfortable. 👍👍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Khun Pen, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are pleased to hear that every aspect of your stay met your expectations. We look forward to welcoming you back again for an equally enjoyable stay! Best regards, Anton Subiyacto, Cluster General Manager
Translated by Google Icon
See original
r***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 5 week(s) ago
Feedback: Please fix the water drainage in the shower area, the water is stagnant and the floor is slippery, I almost slipped 3 times (room 0325)
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write us a review. We are sorry that your stay at The Reiz Suites Medan did not meet your expectations. Your feedback is very important to us and we will take it into consideration to improve the quality of our services in the future. We are committed to providing a comfortable and satisfying stay experience to all our guests and we apologize that we could not achieve this during your stay. We hope to have the opportunity to welcome you back again in the future and to provide you with an even better experience. Sincerely, Anton Subiyacto, General Manager of Cluster
Translated by Google Icon
See original
Nur A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and helpful, the rooms are very clean and nice.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Ms. Nur, Thank you for taking the time to leave such a positive review for The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back for another equally enjoyable stay! Best regards. Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
s***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
nice room,big space but only 1 I'm not happy because the swimming pool cannot be use
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Our Valued Guest, Thank you so much for the kind words – we’re thrilled to hear you had a great stay with us! Your support means a lot and keeps us motivated to do even better. We hear you on the pool feedback, and truly appreciate you mentioning it. Just to share, our swimming pool is currently no longer in service as part of a long-term adjustment to our facilities. We’re really sorry for any disappointment, and we totally get how that might’ve affected your experience a bit. That said, we’re super glad the rest of your stay was enjoyable and we’d absolutely love to welcome you back again soon for another comfy, feel-good visit! 🏡✨ Warmest regards, Anton Subiyakto Cluster General Manager
S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Everything was good. The room was spacious, and the price was comparable to other hotels. Although there wasn't breakfast, it was okay. All the staff were friendly and helpful. The receptionists who helped me check out today, Anisa and Chintya, were child-friendly. Everyone was friendly. I'll definitely stay here again.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear Sir/Madam, Thank you very much for taking the time to write such a warm and pleasant review. We are very happy to know that you were satisfied during your stay at The Reiz Suites, artotel curated Medan. Thank you also for mentioning Anisa and Chintya in your review; your attention really means a lot to us. We are sure they will be very happy to know that their service left a positive impression on you. We hope your next visit will be as memorable, if not better. See you next time! Best regards. Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
n***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
A perfect place to stay for families. It's in the city center. It's just that the roads are often congested in the afternoon. The hotel staff are very friendly and helpful. The rooms and bathrooms are clean, too.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Sir/Madam, Thank you for taking the time to leave such a positive review for The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back for another enjoyable stay! Best regards. Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
n***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
In the middle of a traffic jam. It's nice to be here close to the mall. Plus, when I got home to the apartment, even though I was tired, the cleanliness of the HTL area made me happy.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Sir/Madam, Thank you for taking the time to leave such a positive review for The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back for another enjoyable stay! Best regards. Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
Dini Y.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Honest review: Very good, yes... The location is in the city center, close to everything, strategic, the place is comfortable and clean, and I was lucky to get a free upgrade. Thank you Artotel
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
24 Sep 2025
Dear Ms. Dini, Thank you for taking the time to leave such a positive review for The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back for another equally enjoyable stay! Best regards. Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
Farhan
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The room is very spacious, probably because it's an apartment concept. Awesome. In the city center, close to the airport station.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Sep 2025
Dear Mr. Farhan, Thank you for taking the time to leave such a positive review for The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back for another enjoyable stay! Best regards. Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
Rahma
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Overall it's really good, especially if the pool can be used for other things besides tenants.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Sep 2025
Dear Ms. Rahma, Thank you very much for taking the time to write a review. We are delighted to hear that you enjoyed your overall experience at The Reiz Suites Medan 🤍. Regarding the swimming pool, we greatly appreciate your feedback. Currently, the pool is no longer operating as part of our facility adjustments. We understand this may have slightly reduced your comfort, and we apologize for this. We remain committed to providing the best service and a warm and comfortable stay. We hope that next time we can provide a more complete and memorable experience. Warmest Regards, Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
A***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Hotels in Medan are always busy on weekends, so there are lots of families... it's a shame there's only one elevator so the wait can be a bit long
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Sep 2025
Dear Sir/Madam, Thank you very much for taking the time to write a review and share your experience during your stay. We are very pleased to know that you were overall satisfied and comfortable during your stay at The Reiz Suites Medan. Regarding your feedback regarding the elevator, we apologize for the inconvenience you experienced. Currently, there is only one elevator operating, and we understand this can cause quite long waiting times, especially during peak hours. Your feedback is very much appreciated and will be an important consideration in improving our facilities in the future. Once again, thank you for your review. We look forward to welcoming you back soon for an even better and more enjoyable experience. Warmest Regards, Anton Subiyakto. Cluster General Manager
Translated by Google Icon
See original
DINI L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
It's really comfortable to stay here, close to everywhere.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Ms. Dini, Thank you for taking the time to leave such a positive review for The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back for another enjoyable stay! Best regards. Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
salwa z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Very friendly hotel, good service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Sep 2025
Dear Ms. Salwa, Thank you for taking the time to leave such a positive review for The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back for another enjoyable stay! Best regards. Anton Subiyakto, Cluster General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40