D***s

Staycation

10.0

/10

Reviewed 9 hour(s) ago

After several enjoyable visits to this hotel, my most recent stay was particularly special because I brought my nephew to celebrate her 13th birthday. The staff’s thoughtful gestures, such as providing a slice of cake, leaving greeting notes in the TV room, and singing a birthday song during breakfast, made the experience feel warm and welcoming. Overall, it turned out to be a fantastic birthday celebration.

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F***a

Leisure

8.5

/10

Reviewed 6 day(s) ago

Location very strategic, room was clean and comfortable

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T***i

Staycation

10.0

/10

Reviewed 2 week(s) ago

The rooms are very comfortable and all the staff are friendly.

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Accommodation's Reply

10 Dec 2025

Dear Gentlemen/Ladies, Thank you for taking the time to write a positive review about The Reiz Suites artotel curated Medan. We are delighted to hear that every aspect of your stay met your expectations. We sincerely hope to welcome you back for another wonderful vacation! Sincerely, Anton Subillacto, Cluster General Manager

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Deria R.

Staycation

10.0

/10

Reviewed 3 week(s) ago

Airport pick-up and drop-off are available using Xpander and Innova cars. The rooms are spacious, fully equipped with kitchenware, bathroom equipment, and cold AC. The best.

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Accommodation's Reply

10 Dec 2025

Dear Ms. Deria, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to hear that every aspect of your stay met your expectations. We look forward to welcoming you back for a wonderful stay! Best regards, Anton Subillacto, Cluster General Manager

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Deria R.

Staycation

10.0

/10

Reviewed 3 week(s) ago

Stayed here for 5 days with my husband, the location is strategic, in front of many food stalls, can walk to Pos Bloc M Medan, there are many cafes.

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Accommodation's Reply

10 Dec 2025

Dear Ms. Delia, Thank you for choosing to stay at Rise Suites Artotel Medan. We are delighted that you were satisfied with every aspect of your stay. We look forward to welcoming you back soon. Anton Sabyat, General Manager

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T***s

Business

10.0

/10

Reviewed 3 week(s) ago

A pleasant 3-night stay, close to busy areas, friendly staff, and a homey feel. Note: The bathroom had an odor.

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Accommodation's Reply

10 Dec 2025

Dear Gentlemen/Ladies, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to hear that every aspect of your stay met your expectations. We sincerely hope to welcome you back for another wonderful vacation! Sincerely, Anton Subillacto, Cluster General Manager

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Winiar G.

10.0

/10

Reviewed 3 week(s) ago

The check-out process with Nadya and Cut was very friendly and fast. The hotel was also very clean and comfortable! Thank you very much Nadya and Cut for the best hospitality💜

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1 people find it helpful

Accommodation's Reply

10 Dec 2025

Dear Mr. Vinier, Thank you so much for taking the time to write this warm and touching review. We are delighted to hear that you enjoyed your stay at The Reiz Suites, artotel curated Medan and thank you for mentioning Nadya and Cut in your review. Your thoughtfulness means a lot to us and we are sure they will be delighted to know that their service left a good impression on you. We hope that your next visit will be equally memorable, if not even better. See you next time! Best regards, Anton Subiyacto, Cluster General Manager

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HI

Heri I.

Staycation

10.0

/10

Reviewed 3 week(s) ago

I had a great experience staying here, it was really clean and I wasn't disappointed. I'll definitely come back here again next time.

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Accommodation's Reply

10 Dec 2025

Dear Mr. Heri, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to hear that every aspect of your stay met your expectations. We look forward to welcoming you back for a wonderful stay! Best regards, Anton Subiyacto, Cluster General Manager

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N***a

9.4

/10

Reviewed 3 week(s) ago

It was a great stay here.

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Accommodation's Reply

10 Dec 2025

Dear Ladies/Gentlemen, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to hear that every aspect of your stay met your expectations. We look forward to welcoming you back again for a wonderful stay! Best regards, Anton Subillacto, Cluster General Manager

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W***m

9.4

/10

Reviewed 4 week(s) ago

Very impressive, clean room

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1 people find it helpful

Accommodation's Reply

10 Dec 2025

Dear Ladies/Gentlemen, Thank you for taking the time to write us a positive review of The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back again for a wonderful stay! Best regards, Anton Subillacto, Cluster General Manager

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TB

Tan B. K.

Leisure

9.4

/10

Reviewed 5 week(s) ago

Stay 1 week at Reiz.. Location good, pricing great, and the room is comfortable. Worth every penny and highly recommended. Will stay at Reiz again when I go to Medan.

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Accommodation's Reply

10 Dec 2025

Dear Our Beloved Guest, Thank you very much for your kind and generous review. We are truly thrilled to hear that you were pleased with the level of service, the strategic location, and the in-room amenities during your stay at The Reiz Suites, ARTOTEL Curated Medan. It is always rewarding to know that our efforts in providing attentive service and comfortable, well-equipped rooms contribute to a positive guest experience. We're also glad that our central location made it convenient for you to explore the best of Medan. Your feedback is deeply appreciated and will be shared with our team, who will be proud to know that their work left such a great impression. We look forward to welcoming you again soon and providing another memorable stay. Sincerely regards, Anton Subiyakto Cluster General Manager

MW

Mona W.

10.0

/10

Reviewed 5 week(s) ago

Always stay here and always satisfied with the service, and the very friendly receptionist Mbak Icut 👍

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1 people find it helpful

Accommodation's Reply

10 Dec 2025

Dear Mona, Thank you so much for taking the time to write such a warm and lovely review. We are delighted to hear that you enjoyed your stay at The Reiz Suites, artotel curated Medan and thank you for mentioning X in your review. Your concern means a lot to us and we are sure they will be delighted to know that their service left a good impression on you. We hope that your next visit will be equally memorable, if not even better. See you next time! Best regards, Anton Subiyacto, Cluster General Manager

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NS

Nada S. Z.

Leisure

9.1

/10

Reviewed 6 week(s) ago

Stayed 2 nights with my parents and kids. The place is comfortable, and the staff are very friendly and helpful. The place is within walking distance to the mall, bus stop, and convenience store. The cleanliness and upkeep impressed us too.

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Accommodation's Reply

10 Dec 2025

Dear Our Beloved Guest, Thank you very much for your kind and generous review. We are truly thrilled to hear that you were pleased with the level of service, the strategic location, and the in-room amenities during your stay at The Reiz Suites, ARTOTEL Curated Medan. It is always rewarding to know that our efforts in providing attentive service and comfortable, well-equipped rooms contribute to a positive guest experience. We're also glad that our central location made it convenient for you to explore the best of Medan. Your feedback is deeply appreciated and will be shared with our team, who will be proud to know that their work left such a great impression. We look forward to welcoming you again soon and providing another memorable stay. Sincerely regards, Anton Subiyakto Cluster General Manager

R***y

9.4

/10

Reviewed 6 week(s) ago

Always be my choice when I am visiting Medan

1 people find it helpful

Accommodation's Reply

10 Dec 2025

Dear Our Beloved Guest, Thank you very much for your kind and generous review. We are truly thrilled to hear that you were pleased with the level of service, the strategic location, and the in-room amenities during your stay at The Reiz Suites, ARTOTEL Curated Medan. It is always rewarding to know that our efforts in providing attentive service and comfortable, well-equipped rooms contribute to a positive guest experience. We're also glad that our central location made it convenient for you to explore the best of Medan. Your feedback is deeply appreciated and will be shared with our team, who will be proud to know that their work left such a great impression. We look forward to welcoming you again soon and providing another memorable stay. Sincerely regards, Anton Subiyakto Cluster General Manager

egi a.

10.0

/10

Reviewed 6 week(s) ago

Good experience, room so spacious, and also good service for all staff especially Ms. Cut 🖤

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Accommodation's Reply

10 Dec 2025

Dear Mr/Ms. Egi, Thank you so much for your kind review! We're thrilled to hear that you had a pleasant stay with us at The Reiz Suites, ARTOTEL Curated Medan. It’s wonderful to know that Cut made a positive impact on your experience. We will make sure to pass along your kind words to them, they’ll be so happy to hear it! Your feedback is truly appreciated, and we look forward to welcoming you back for another exceptional stay. Sincerely regards, Anton Subiyakto Cluster General Manager

S***a

Business

9.7

/10

Reviewed 6 week(s) ago

I've had no issues during my stay here (I've stayed twice). The staff (Nadia, Anisa, and Cut) are friendly and responsive. The facilities are great. Keep up the good work.

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Accommodation's Reply

12 Nov 2025

Dear Ladies/Gentlemen, Thank you so much for taking the time to write this warm and touching review. We are delighted that you enjoyed your stay at The Reiz Suites, artotel curated Medan and thank you for mentioning Nadia, Anisa and Cut in this review. Your thoughtfulness means a lot to us and we are sure they will be delighted to know that their service made a good impression on you. We hope that your next visit will be a memorable one, if not even better. See you soon! Best regards, Anton Subiyakto, General Manager of Cluster

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S***a

Business

9.4

/10

Reviewed 6 week(s) ago

I've had no issues during my stay here (I've stayed twice). The staff (Nadia, Anisa, and Cut) are friendly and responsive. The facilities are great. Keep up the good work.

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2 people find it helpful

Accommodation's Reply

12 Nov 2025

Dear Ladies/Gentlemen, Thank you so much for taking the time to write this warm and touching review. We are delighted that you enjoyed your stay at The Reiz Suites, artotel curated Medan and thank you for mentioning Nadia, Anisa and Cut in this review. Your thoughtfulness means a lot to us and we are sure they will be delighted to know that their service made a good impression on you. We hope that your next visit will be a memorable one, if not even better. See you soon! Best regards, Anton Subiyakto, General Manager of Cluster

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S***a

9.4

/10

Reviewed 7 week(s) ago

The hotel's location is strategic, close to everything. If you use online transportation to Medan's famous culinary spots, it's not far away, making transportation costs cheaper. It's also within walking distance to the old town and surrounding areas. The hotel service is also excellent, with friendly staff.

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3 people find it helpful

Accommodation's Reply

05 Nov 2025

Dear Valued Guest, Thank you for taking the time to write a positive review for The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back again for an enjoyable stay! Best regards, Anton Subiyacto, Cluster General Manager

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S***a

Leisure

9.4

/10

Reviewed 7 week(s) ago

The hotel's location is strategic, close to everything. If you use online transportation to Medan's famous culinary spots, it's not far away, making transportation costs cheaper. It's also within walking distance to the old town and surrounding areas. The hotel service is also excellent, with friendly staff.

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Accommodation's Reply

05 Nov 2025

Dear Ladies/Gentlemen, Thank you for taking the time to write us a positive review of The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back again for a wonderful stay! Best regards, Anton Subillacto, Cluster General Manager

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S***a

Leisure

9.4

/10

Reviewed 7 week(s) ago

The hotel's location is strategic, close to everything. If you use online transportation to Medan's famous culinary spots, it's not far, making transportation costs cheaper. It's also within walking distance to the old town and surrounding areas. The hotel service is also excellent, with friendly staff.

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Find this review helpful?

Accommodation's Reply

05 Nov 2025

Dear Ladies/Gentlemen, Thank you for taking the time to write us a positive review of The Reiz Suites artotel curated Medan. We are delighted to know that every aspect of your stay met your expectations. We look forward to welcoming you back again for a wonderful stay! Best regards, Anton Subillacto, Cluster General Manager

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The Reiz Suites, ARTOTEL Curated

Overall Ratings & Reviews The Reiz Suites, ARTOTEL Curated

9.2

9.2

9.0

9.3

9.1

Traveler Reviews The Reiz Suites, ARTOTEL Curated

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