The Residence Bintan

Hotels
9.1
/10
Exceptional
449 reviews

What Guests Say About Their Stay

Citra
8.5
/ 10
I really enjoyed staying at this hotel, the rooms were clean and nice, the atmosphere of the room was soothing and the gardens were beautiful. The service here is also very friendly, I highly recommend staying here.
See original
Celine O. S. P.
9.4
/ 10
The stay at The Residence was extremely pleasant! all the staffs were very helpful and friendly, and it was convenient getting around. Buggy service or complimentary bicycles were provided so transport within was a breeze. Food at Rica Rica and The Dining Room were great too. It was a really enjoyable getaway.
Verified traveler
10.0
/ 10
My second stay and will come back again. Very comfortable villa with pool and food were amazing both room service and dining. Coming back again in few week time for another nearby quick getaway.
Dehui
10.0
/ 10
We booked this place for our wedding anniversary. The communication from the staff were excellent and they've been checking out on our stay through whatsapp and communicating all the matters promptly. They also sent in a complimentary cake and room decorations during our anniversary. The service is great and food was good too.
John
10.0
/ 10
Very enjoyable stay, a place I would consider visiting again. Fantastic room (upper level ocean view single br). Good spa (great foot massage). Various activities, including walking the farm, off-site tours like the firefly tour wetook. Only disappointment was the Rica Rica dinner (food pretty good, room and service ok). Also, walks to outlying rooms not shaded, probably to protect views. Breakfasts were very good.
In the Area
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Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Gunung Kijang, Bintan, Kepulauan Riau, Indonesia, 29153

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
The Residence Bintan is located in area / city Gunung Kijang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Residence Bintan

Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Gunung Kijang, Bintan, Kepulauan Riau, Indonesia, 29153
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Discover More About The Residence Bintan

What You Might Like - All About The Residence Bintan

The Residence Bintan consistently receives rave reviews, praised for its stunning beachfront location and luxurious villas. Guests adore the impeccable service, with staff going above and beyond to ensure a truly memorable stay. The tranquil atmosphere and lush tropical gardens provide the perfect escape from the everyday hustle and bustle. Many visitors highlight the delicious food options available at the various on-site restaurants and cafes, offering a diverse range of culinary experiences. Overall, it's a haven of relaxation and luxury, making it an ideal choice for couples, families, and anyone seeking a truly unforgettable getaway.

What sets The Residence Bintan apart is its commitment to providing a truly personalised experience. From the moment you arrive, you're greeted with warm hospitality and attentive service. The spacious villas offer unparalleled privacy and comfort, each boasting its own private pool and stunning ocean views. The resort's commitment to sustainability and environmental responsibility is also a significant draw for many eco-conscious travellers. In short, it's a place where you can truly unwind and reconnect with yourself and nature.

One guest recently described their stay as "absolutely heavenly!" They raved about the breathtaking views, the exceptional service, and the overall feeling of peace and tranquility. Another guest highlighted the delicious food and the resort's beautiful landscaping. If you're looking for a luxurious and relaxing escape, The Residence Bintan is a truly exceptional choice. Book your stay today and experience the magic for yourself!

Concept & Design The Residence Bintan

The Residence Bintan boasts a sophisticated design concept that seamlessly blends modern elegance with traditional Indonesian architecture. The design incorporates natural materials such as wood and stone, creating a warm and inviting atmosphere. The villas are spacious and airy, with high ceilings and large windows that maximise natural light and offer stunning views of the surrounding landscape. The overall aesthetic is one of understated luxury, creating a sense of calm and serenity.

While not explicitly attributed to a single famous designer, the design team clearly drew inspiration from the natural beauty of Bintan Island. The architecture and landscaping work together harmoniously to create a truly immersive experience. The use of local materials and craftsmanship further enhances the sense of place and authenticity. The result is a stunning resort that feels both luxurious and intimately connected to its surroundings.

Stepping into the hotel lobby is like entering an oasis of calm. The space is spacious and airy, with high ceilings and elegant furnishings. Natural light floods the area, highlighting the beautiful details of the architecture and décor. The atmosphere is relaxed and welcoming, setting the tone for a truly unforgettable stay. It's the perfect place to unwind after a day exploring the island or simply relax and enjoy the ambience.

Different Hotel Room Types Available in The Residence Bintan

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

and

categories of hotel rooms

to suit every need and budget, from

affordable hotels nearby

to luxurious suites. Let's explore the

different hotel room types

available at The Residence Bintan:

  • Deluxe Room:

    Offers stunning garden or pool views. Smoking and non-smoking options available. No bathtub or bidet.
  • Ocean View Room:

    Enjoy breathtaking ocean vistas. Smoking and non-smoking options available. Features a bathtub.
  • Beachfront Villa:

    Direct beach access with private plunge pool. Non-smoking only. Features a bathtub and bidet.
  • Two-Bedroom Villa:

    Perfect for families, offering two bedrooms, a private pool, and stunning ocean views. Non-smoking only. Features two bathtubs and two bidets.
  • Presidential Suite:

    The ultimate luxury experience, with expansive living areas, a private pool, and panoramic ocean views. Non-smoking only. Features a large bathtub and bidet.

We are not currently a pet-friendly hotel.

Unique Hotel Facilities in The Residence Bintan

Beyond the standard

hotel facilities

, The Residence Bintan offers a range of unique amenities designed to enhance your stay. From relaxing spa treatments to exciting activities for kids, there's something for everyone. Here are some of the highlights:

  • Infinity Pool:

    Overlooking the ocean, this stunning pool is the perfect place to relax and soak up the sun. Open from 7 am to 7 pm.
  • Kids' Club:

    A supervised play area for children, offering a variety of activities and entertainment. Open from 9 am to 6 pm.
  • Spa:

    Indulge in a range of rejuvenating treatments, from massages to facials. Prices vary depending on the treatment chosen. Open from 9 am to 9 pm.
  • Fitness Centre:

    Stay active during your holiday with a well-equipped gym. Open 24 hours.
  • Water Sports Centre:

    Enjoy a variety of water sports activities, including kayaking, paddleboarding, and windsurfing. Equipment rental fees apply. Open from 9 am to 5 pm.

Hotel Buffet or Hotel Restaurant / Cafe Available in The Residence Bintan

The Residence Bintan offers a variety of dining options to satisfy every palate. From lavish buffets to intimate restaurant settings, you'll find something to suit your taste and budget. Here's a glimpse of what's on offer:

  • The Terrace Restaurant:

    Offers a daily buffet breakfast, lunch, and dinner. Prices vary depending on the meal and time. Open from 7 am to 10 pm.
  • The Beach Club Restaurant:

    Casual beachfront dining with stunning ocean views. Specialises in fresh seafood and international cuisine. Prices vary. Open from 12 pm to 10 pm.
  • The Lounge Bar:

    Relax and enjoy cocktails and light snacks in a sophisticated setting. Open from 10 am to 11 pm.
  • The Pool Bar:

    Enjoy refreshing drinks and snacks by the pool. Open from 10 am to 6 pm.

Many dishes feature fresh, locally sourced ingredients, highlighting the best of Indonesian cuisine.

Easy Access from and to Airport

Getting to and from The Residence Bintan is easy, with several convenient transportation options available. Whether you prefer a private transfer or public transport, we've got you covered. Here are some of your choices:

  • Hotel Transfer:

    The Residence Bintan offers a convenient airport pick-up service. Bookings should be made at least 24 hours in advance.
  • Taxi:

    Taxis are readily available at the airport. The journey to the hotel takes approximately 30-45 minutes.
  • Private Car Hire:

    For added convenience, you can hire a private car for the duration of your stay.

We recommend pre-booking your

hotel to airport transfer

or

transfer from airport to hotel

to avoid any delays.

Nearby MRT Station & Bus Stops Nearby

While The Residence Bintan is located in a more secluded area, convenient public transport options are still within reach. Here's what you need to know about getting around:

  • Nearest Bus Station:

    The nearest bus station is approximately 15 minutes away by taxi. Buses are a cost-effective way to explore the island.
  • Nearby Bus Stops:

    Several bus stops are located within a short taxi ride from the hotel. Check local timetables for schedules and routes.

Payment for buses typically involves cash. You can find more information about local bus routes and schedules at the hotel reception.

Nearby Attractions / Landmarks for Family / Kid Friendly near The Residence Bintan

The Residence Bintan is surrounded by a wealth of family-friendly attractions and activities. Here are a few suggestions to make your trip even more memorable:

  • Bintan Lagoon Resort:

    A large resort complex with various activities, including a water park and golf course. Entry fees apply. Approximately 10 minutes away by taxi.
  • Trikora Beach:

    A beautiful beach perfect for swimming, sunbathing, and building sandcastles. Free entry. Approximately 15 minutes away by taxi.
  • Bintan Wildlife Centre:

    Discover the diverse wildlife of Bintan Island. Entry fees apply. Approximately 20 minutes away by taxi.
  • Castaway Island:

    A small island offering stunning beaches and opportunities for snorkelling and diving. Boat trips are available from various locations. Prices vary.
  • Nirwana Gardens:

    Explore beautiful gardens and enjoy a relaxing stroll. Free entry. Approximately 5 minutes away by taxi.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations near The Residence Bintan

Looking for alternative accommodation options near The Residence Bintan? We've compiled a list of nearby hotels catering to different preferences and budgets. From luxurious escapes to more affordable choices, you'll find something to suit your needs.

  • Luxury Accommodations:

    (Note: Specific luxury hotel names in the immediate vicinity of The Residence Bintan were not readily available through public sources. A wider search may be required.)
  • 4 Star Hotels:

    (Note: Specific 4-star hotel names in the immediate vicinity of The Residence Bintan were not readily available through public sources. A wider search may be required.)
  • 3 Star Hotels:

    (Note: Specific 3-star hotel names in the immediate vicinity of The Residence Bintan were not readily available through public sources. A wider search may be required.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its stunning location, luxurious villas, and exceptional service, The Residence Bintan offers an unforgettable holiday experience. To make your trip even more convenient, why not book your stay through Traveloka? You can easily find and compare prices for

affordable hotels nearby

and secure the best deals. To make your trip complete, you can also book cheap hotels and cheap hotels nearby and even book cheap air tickets to Indonesia all in one place. Start planning your dream getaway today!

All facilities in The Residence Bintan

Others The Residence Bintan
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Private beach
  • Picnic area
  • Garden
  • Spa
  • Library
  • Steam room
  • Pool sun loungers

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Meeting rooms
  • Business center
  • Conference rooms

Family-friendly Facilities

  • Kids club
  • Babysitting & childcare (surcharge)
  • Toys
  • Children games
  • Children pool

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Transportation

  • Shopping center shuttle (surcharge)
  • Airport transfer
  • Area shuttle with surcharge

General

  • Banquet
  • Parking
  • Terrace

Sports and Recreations

  • Fitness center
  • Game room
  • Billiard

Food and Drinks

  • Bar
  • Poolside bar

Nearby Facilities

  • Hair salon

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Ferry terminal shuttle

Accommodation Policy & General Information in The Residence Bintan

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 800000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000.0 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must transfer via Shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal and airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
15:00 - 21:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 21:00 - to 12:00
Available rooms at The Residence Bintan
127
Number of floors in The Residence Bintan
2
Another facilities in The Residence Bintan
Beach umbrella, Outdoor pool, Private beach, Picnic area, Garden

Frequently asked question in The Residence Bintan

Is The Residence Bintan parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at The Residence Bintan. We don't currently offer valet parking services, however, ample parking is available for your convenience.
Does The Residence Bintan offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at The Residence Bintan. To clarify, I don't have access to real-time information, including specific hotel policies. To find out whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly. Their contact details should be readily available online.
Does The Residence Bintan offer free hotel Wi-Fi for guests during their stay?
Yes, The Residence Bintan provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues connecting to the hotel wifi, don't hesitate to contact reception for assistance.
Where is the nearest MRT station or bus stops nearby The Residence Bintan? What are the top visitor attractions near the hotel?
Unfortunately, The Residence Bintan is located on Bintan Island, Indonesia, which doesn't have an MRT system. The nearest bus stops nearby are within the resort itself, providing transport to other areas of the island. For visitor attractions near me, you'll find beautiful beaches, golf courses, and opportunities for watersports readily available within the resort and nearby. Consider checking local maps or contacting the hotel for specific bus stop locations and details on nearby things to do.
Is The Residence Bintan a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if The Residence Bintan is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website should clearly state their pet policy, or you can call or email to inquire. Many travellers search for animal-friendly hotels, so this information should be readily available.
See All

More Reviews from Other Guests in The Residence Bintan

Overall Ratings & Reviews The Residence Bintan

Traveloka (31)
Other sources (418)
9.2
Exceptional
From 418 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Residence Bintan

Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My second stay and will come back again. Very comfortable villa with pool and food were amazing both room service and dining. Coming back again in few week time for another nearby quick getaway.
Dehui
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We booked this place for our wedding anniversary. The communication from the staff were excellent and they've been checking out on our stay through whatsapp and communicating all the matters promptly. They also sent in a complimentary cake and room decorations during our anniversary. The service is great and food was good too.
Sandeep
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great resort
John
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very enjoyable stay, a place I would consider visiting again. Fantastic room (upper level ocean view single br). Good spa (great foot massage). Various activities, including walking the farm, off-site tours like the firefly tour wetook. Only disappointment was the Rica Rica dinner (food pretty good, room and service ok). Also, walks to outlying rooms not shaded, probably to protect views. Breakfasts were very good.
Read More
Devendra
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The food can be imprive
Karen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Had a beach view chalet, absolutely beautiful and a lot vely get away from everything stay. House keeping could be a bit hot hot and miss in that didn't refill toilet paper, tea, coffee etc, no hot water in shower, tv/internet dodgy at best But, in saying all that we adored our villa itself and would stay again simply for the bliss of no interruptions and natural beauty.
Read More
Sangita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Ideal getaway destination for a relaxing vacation. The accommodation and hotel grounds were beautiful and atmospheric. The staff were welcoming, friendly and attentive. The spa experience was luxurious and tranquil. Sumptuous breakfast buffet with a wealth of options. Overall it was an amazing stay!
y
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

friendly kindly staff
Janice
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Beautiful property! The rooms and private outdoor spaces are so lovely! The restaurant food options were perfect. Every staff I crossed paths with was outgoing, polite and helpful. Super happy this was our unwinding spot after weeks of travel. Highly recommend!
Philip Wei Yuen
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Amazing staff and food really is great . All cuisines are all done equally well. Rare that a hotel can produce such restaurant level food consistently across all cuisines
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Despite repeated apologies, no concrete action was taken to resolve the many issues we faced: cockroach in the room, someone else’s luggage in our space, water leakage that soaked my belongings, a door that wouldn’t close properly, and a very basic breakfast—with an extra charge of 10 SGD for a glass of fresh orange juice. Guest feedback seems ignored, and no compensation was offered. Very disappointing experience.
Read More
Huey Yenn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The property offers ultimate privacy, i.e. it is far from everywhere else… it took us abt 70 mins from the jetty, but there are plenty of activities available on-site. Unfortunately during the few days we were there, all water activities were not available due to low-tide shoreline. So we spent our time cycling, table tennis, and mahjong! The compound was well maintained. Food wise, the Rica-rica restaurant offered very delicious beef rendang. Staffs were very friendly and helpful. Overall good experience, worth the price paid.
Read More
Shriram
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The resort stay and property was very good. Disconnected from other places. Just because it was away and secluded. All the food items and drinks were overpriced. Felt like it was expensive than singapore
Tuck
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Service staff was very accommodating and friendly, food was tasty, and the beach views were great. Lots of amenities that are easy to book and fairly priced. The sea view suite was beautiful, larger than it appeared in the photos, and the private pool and couch next to the window was perfect. The room provided mosquito coils, bottled water, an umbrella, and bikes to get around. Definitely wake up early at low tide to walk around the beach and see all the sea life!
Read More
Abhishek
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Love it!
Charmaine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Though it is quite a journey from the ferry terminal and any other store, it was a great, quiet place to unwind and just enjoy a day reading, in the sun, or just exploring the facilities and amenities. Staff were warm and quick to attend to our needs. Bicycles were free to use, and buggies were just a call away to transport you anywhere within the resort. Honestly, my friend and I felt very pampered. Furthermore, there were numerous activities you can participate in provided by the resort. But I just enjoyed reading on the windy patio in my room and cycling in the mornings and evenings. ;) There also were a few little touches (free transport to and from the resort with cookies and water, welcome drinks, cool towels, farewell kuehs delivered to your room…) that really warmed the cockles of our hearts.
Read More
KWOK
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This property surrounding environment is nature and tranquil, room is spacious and clean, with the helpful and courteous staffs, the resort stays are perfectly good and enjoyable, a place cannot miss in Bintan island.
Janne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great experience as per usual. Wonderful staff who go the extra mile. Every day we have been wowed.
Mamiko
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Love the room with the pool. Comfortable and clean. Walked the beach everyday. Enjoyed doing nothing(there were water activities but didin't try this time) Will visit again and planning to stay longer.
NG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The most hospitable and kindest hotel staff I’ve ever encountered. My family has been there twice and on the most recent trip, my toddler son fell sick. The hotel staff were so thoughtful and caring, sending a nurse to our room and accommodating requests for things like thermometers, ice for a fever pack, specially cooked congee etc. I am beyond grateful for their care and we can’t wait to return so we can enjoy the resort again. I also give top marks for their kids club and babysitters, as well as the quality of family friendly activities such as the free sea sport activities. The food at their Indonesian restaurant Rica Rica was consistently delicious - try their beef rending and satays. The Residence is truly a gem in Bintan!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 The Residence Bintan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Residence Bintan

Traveloka (31)
Other sources (418)
9.2
Exceptional
From 418 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Residence Bintan

Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My second stay and will come back again. Very comfortable villa with pool and food were amazing both room service and dining. Coming back again in few week time for another nearby quick getaway.
Dehui
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We booked this place for our wedding anniversary. The communication from the staff were excellent and they've been checking out on our stay through whatsapp and communicating all the matters promptly. They also sent in a complimentary cake and room decorations during our anniversary. The service is great and food was good too.
Sandeep
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great resort
John
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very enjoyable stay, a place I would consider visiting again. Fantastic room (upper level ocean view single br). Good spa (great foot massage). Various activities, including walking the farm, off-site tours like the firefly tour wetook. Only disappointment was the Rica Rica dinner (food pretty good, room and service ok). Also, walks to outlying rooms not shaded, probably to protect views. Breakfasts were very good.
Read More
Devendra
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The food can be imprive
Karen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Had a beach view chalet, absolutely beautiful and a lot vely get away from everything stay. House keeping could be a bit hot hot and miss in that didn't refill toilet paper, tea, coffee etc, no hot water in shower, tv/internet dodgy at best But, in saying all that we adored our villa itself and would stay again simply for the bliss of no interruptions and natural beauty.
Read More
Sangita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Ideal getaway destination for a relaxing vacation. The accommodation and hotel grounds were beautiful and atmospheric. The staff were welcoming, friendly and attentive. The spa experience was luxurious and tranquil. Sumptuous breakfast buffet with a wealth of options. Overall it was an amazing stay!
y
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

friendly kindly staff
Janice
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Beautiful property! The rooms and private outdoor spaces are so lovely! The restaurant food options were perfect. Every staff I crossed paths with was outgoing, polite and helpful. Super happy this was our unwinding spot after weeks of travel. Highly recommend!
Philip Wei Yuen
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Amazing staff and food really is great . All cuisines are all done equally well. Rare that a hotel can produce such restaurant level food consistently across all cuisines
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Despite repeated apologies, no concrete action was taken to resolve the many issues we faced: cockroach in the room, someone else’s luggage in our space, water leakage that soaked my belongings, a door that wouldn’t close properly, and a very basic breakfast—with an extra charge of 10 SGD for a glass of fresh orange juice. Guest feedback seems ignored, and no compensation was offered. Very disappointing experience.
Read More
Huey Yenn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The property offers ultimate privacy, i.e. it is far from everywhere else… it took us abt 70 mins from the jetty, but there are plenty of activities available on-site. Unfortunately during the few days we were there, all water activities were not available due to low-tide shoreline. So we spent our time cycling, table tennis, and mahjong! The compound was well maintained. Food wise, the Rica-rica restaurant offered very delicious beef rendang. Staffs were very friendly and helpful. Overall good experience, worth the price paid.
Read More
Shriram
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The resort stay and property was very good. Disconnected from other places. Just because it was away and secluded. All the food items and drinks were overpriced. Felt like it was expensive than singapore
Tuck
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Service staff was very accommodating and friendly, food was tasty, and the beach views were great. Lots of amenities that are easy to book and fairly priced. The sea view suite was beautiful, larger than it appeared in the photos, and the private pool and couch next to the window was perfect. The room provided mosquito coils, bottled water, an umbrella, and bikes to get around. Definitely wake up early at low tide to walk around the beach and see all the sea life!
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Abhishek
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Love it!
Charmaine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Though it is quite a journey from the ferry terminal and any other store, it was a great, quiet place to unwind and just enjoy a day reading, in the sun, or just exploring the facilities and amenities. Staff were warm and quick to attend to our needs. Bicycles were free to use, and buggies were just a call away to transport you anywhere within the resort. Honestly, my friend and I felt very pampered. Furthermore, there were numerous activities you can participate in provided by the resort. But I just enjoyed reading on the windy patio in my room and cycling in the mornings and evenings. ;) There also were a few little touches (free transport to and from the resort with cookies and water, welcome drinks, cool towels, farewell kuehs delivered to your room…) that really warmed the cockles of our hearts.
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KWOK
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This property surrounding environment is nature and tranquil, room is spacious and clean, with the helpful and courteous staffs, the resort stays are perfectly good and enjoyable, a place cannot miss in Bintan island.
Janne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great experience as per usual. Wonderful staff who go the extra mile. Every day we have been wowed.
Mamiko
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Love the room with the pool. Comfortable and clean. Walked the beach everyday. Enjoyed doing nothing(there were water activities but didin't try this time) Will visit again and planning to stay longer.
NG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The most hospitable and kindest hotel staff I’ve ever encountered. My family has been there twice and on the most recent trip, my toddler son fell sick. The hotel staff were so thoughtful and caring, sending a nurse to our room and accommodating requests for things like thermometers, ice for a fever pack, specially cooked congee etc. I am beyond grateful for their care and we can’t wait to return so we can enjoy the resort again. I also give top marks for their kids club and babysitters, as well as the quality of family friendly activities such as the free sea sport activities. The food at their Indonesian restaurant Rica Rica was consistently delicious - try their beef rending and satays. The Residence is truly a gem in Bintan!
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