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The Sultan Hotel & Residence Jakarta
Hotels
8.5
/10
Very Good
8,356 reviews
What Guests Say About Their Stay
Staff Friendliness (141)
Bedroom (134)
Room Space (130)
Distance To City Center (123)
R***y
9.7
/ 10
The hotel was clean and comfortable, with friendly staff and good service. The location was convenient, close to restaurants and attractions. The room was spacious and well-maintained. Overall, a pleasant stay and good value for money.
A***I
10.0
/ 10
Old but gold—The Sultan Hotel retains its classic charm while offering top-quality service. The breakfast meets international standards, and the rooms are massive, adding to the overall comfort.
Riani B.
10.0
/ 10
Staying at Sultan Hotel was nice! I have been staying here twice with different room views. First towards the pool, and the second one towards the GBK. Ambiance/Facilities: The ambiance was cozy. The facilities were so many. Food: Night buffet was delicious and various, so was the breakfast. Staff Assistance: Friendly and helpful. Highlights: The food is the main reason besides the strategic location. Price: Was reasonable, what I paid is what I get. Location: Near GBK, so close.
irfanudin t.
9.4
/ 10
Chose this hotel because it is close to Istora Senayan, check in is easy, the luxurious aura is still felt, even though it is classic it is still well maintained, friendly staff, clean rooms, bathrooms with bathtubs, cold AC, hot and cold water that works well, check out is also easy, enter the hotel through the door on Jl. Sudirman, suitable for staying especially if there is an event around GBK.
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I***s
10.0
/ 10
The hotel is very comfortable and in a prime location, very close to GBK, the mall, and other popular attractions. It's an older hotel, but very clean, with authentic Indonesian design. I hope this hotel continues to attract loyal customers. Please maintain the hospitality, comfort, and cleanliness.
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In the Area
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Jalan Gatot Subroto, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10002
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Sultan Hotel & Residence Jakarta
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
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What's around The Sultan Hotel & Residence Jakarta
Jalan Gatot Subroto, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10002
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The Sultan Hotel & Residence Jakarta Rates per Night
The Sultan Hotel & Residence Jakarta room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.
Looking for the best The Sultan Hotel & Residence Jakarta hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!
The Sultan Hotel & Residence Jakarta Location & Address
The Sultan Hotel & Residence Jakarta is located at , Kebayoran Baru, Senayan, Jakarta, Indonesia, 10002. It's situated in the Jakarta Selatan area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center.
How to go to The Sultan Hotel & Residence Jakarta from Airport
Arriving at Soekarno-Hatta International Airport (CGK) and wondering about the best way to get to The Sultan Hotel & Residence Jakarta? Don't worry, there are several convenient options for your hotel transfer. Whether you're looking for speed, affordability, or comfort, Jakarta has you covered.
Taxi (Most Direct):
A taxi is the most straightforward option. You can easily find taxis at the airport's arrival area. The journey to The Sultan Hotel & Residence Jakarta typically takes around 45 minutes to an hour, depending on traffic.Ride Hailing (Convenient):
Ride-hailing services like Traveloka offer a convenient and often more affordable alternative to traditional taxis. Simply book a ride through the app upon arrival.Airport Bus (Most Affordable):
The DAMRI airport bus is the most budget-friendly option. These buses operate from the airport to various points in Jakarta, including areas near Jakarta Selatan. From the bus terminal, you can take a taxi or Ride Hailing to the hotel.Private Airport Transfer (Comfortable):
For a hassle-free experience, consider booking a private airport transfer in advance through Traveloka. A driver will meet you at the airport and take you directly to the hotel in comfort.
Tips:
For the most convenient route, especially if you have a lot of luggage, a taxi or Ride Hailing is recommended. During peak hours, consider booking a ride in advance to avoid delays.The Sultan Hotel & Residence Jakarta Reviews & Summary
Planning a stay at The Sultan Hotel & Residence Jakarta? It's always a good idea to check out hotel reviews to get a feel for what to expect. Knowing all about hotel experiences from other guests can help you make an informed decision and ensure a pleasant stay.
Guests consistently praise The Sultan Hotel & Residence Jakarta for its excellent service, spacious rooms, and convenient location. Many appreciate the hotel's extensive facilities, including the swimming pool, fitness center, and on-site restaurants. A standout feature is the hotel's lush gardens, providing a tranquil escape from the bustling city. One recent guest raved, "The Sultan Hotel & Residence Jakarta is a true oasis. The staff were incredibly attentive, the room was luxurious, and the gardens were simply stunning. I highly recommend this hotel!"
The Sultan Hotel & Residence Jakarta Room Types Available
Choosing the right hotel room type can make all the difference in your stay. The Sultan Hotel & Residence Jakarta offers a variety of categories of hotel rooms to suit different needs and preferences. From cozy standard rooms to spacious suites, there's something for everyone.
Deluxe Room:
These rooms offer comfortable accommodation with city views. Available in smoking and non-smoking options, with a choice of bathtub or shower.Executive Suite:
Ideal for business travelers, these suites feature a separate living area and workspace. Non-smoking only, with both bathtub and bidet.Family Suite:
Perfect for families, these suites offer ample space and may include a kitchenette. Non-smoking only, with bathtub.Presidential Suite:
The most luxurious option, offering panoramic views, a separate dining area, and personalized service. Non-smoking only, with bathtub and bidet.Pet-Friendly Rooms:
The Sultan Hotel & Residence Jakarta offers designated pet-friendly rooms. An additional charge of SGD 50 per night applies, and pets must be under 20 kg.
Hotel Facilities in The Sultan Hotel & Residence Jakarta
When choosing a hotel, the available hotel facilities can greatly enhance your experience. The Sultan Hotel & Residence Jakarta boasts a wide range of hotel amenities to cater to both adults and children. Whether you're looking to relax, stay active, or keep the little ones entertained, you'll find plenty to enjoy.
Swimming Pool:
Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 9:00 PM.Fitness Center:
Stay in shape with state-of-the-art equipment. Open 24 hours.Kids' Club:
Keep the little ones entertained with supervised activities. Open daily from 9:00 AM to 6:00 PM.Spa:
Indulge in a relaxing massage or treatment. Open daily from 10:00 AM to 10:00 PM. Prices start from SGD 80.Business Center:
Stay connected with computers, printers, and meeting rooms. Open 24 hours.Tennis Court:
Enjoy a game of tennis on the hotel's court. Open daily from 7:00 AM to 7:00 PM.
Hotel Buffet or Restaurant/Cafe in The Sultan Hotel & Residence Jakarta
One of the highlights of any hotel stay is the dining experience. The Sultan Hotel & Residence Jakarta offers a variety of options, from a lavish hotel buffet to cozy hotel cafes. Whether you're craving local Indonesian cuisine or international flavors, you'll find something to satisfy your palate.
Lagoon Cafe:
Enjoy a casual dining experience with a menu featuring Indonesian and international dishes. Open daily from 6:00 AM to 11:00 PM.Kudus Bar & Restaurant:
Indulge in authentic Indonesian cuisine in an elegant setting. Open daily from 11:00 AM to 1:00 AM. Signature dish: Nasi Goreng Sultan.The Sultan Pizzeria:
Savor delicious wood-fired pizzas and Italian specialties. Open daily from 11:00 AM to 11:00 PM.Buffet Breakfast:
Start your day with a sumptuous buffet breakfast featuring a wide selection of hot and cold dishes. Available daily from 6:00 AM to 10:00 AM. Price: SGD 40 per person.
The Sultan Hotel & Residence Jakarta Airport pickups and How to Book
Arriving at a new city can be stressful, especially when it comes to arranging transportation from the airport. The Sultan Hotel & Residence Jakarta offers convenient hotels with airport shuttle services to make your arrival as smooth as possible. Booking a hotel to airport transfer ensures a hassle-free start to your trip.
The Sultan Hotel & Residence Jakarta provides airport pick-up services upon request. To book, simply contact the hotel directly at least 24 hours in advance with your flight details. You can also arrange the service through Traveloka when making your hotel reservation. The cost is approximately SGD 60 per trip.
Nearby MRT Station & Bus Stops
Getting around Jakarta is easy with its extensive public transportation network. If you're staying at The Sultan Hotel & Residence Jakarta, you'll find several MRT nearby and bus stops nearby, making it convenient to explore the city. Knowing the nearest MRT station and bus stops nearby can save you time and money.
MRT Istora Mandiri Station:
Approximately 1.5 km from the hotel.Bus Stop Gelora Bung Karno:
Located right outside the hotel.TransJakarta Bus Stop Polda Metro Jaya:
Approximately 1 km from the hotel.
To use the MRT and TransJakarta buses, you'll need a JakLingko card or an electronic money card from banks like BCA, Mandiri, or BNI. These cards can be purchased and topped up at MRT stations, bus terminals, and convenience stores.
Nearby Attractions for Family / Kid Friendly
Looking for fun nearby activities for the whole family? Jakarta Selatan and its surrounding areas offer a variety of nearby places to go that are perfect for kids and adults alike. From theme parks to zoos, there's plenty of nearby sightseeing places to keep everyone entertained. Discover the best things to see nearby and make unforgettable memories.
Dunia Fantasi (Dufan):
A popular theme park with thrilling rides and attractions. Located approximately 20 km from the hotel. Entry price: SGD 30 per person.Ragunan Zoo:
Home to a diverse collection of animals from around the world. Located approximately 15 km from the hotel. Entry price: SGD 5 per person.KidZania Jakarta:
An interactive city where kids can role-play different professions. Located approximately 10 km from the hotel. Entry price: SGD 25 per child.Taman Mini Indonesia Indah (TMII):
A cultural park showcasing the diversity of Indonesia's provinces. Located approximately 25 km from the hotel. Entry price: SGD 10 per person.Jakarta Aquarium:
Discover marine life from Indonesia and beyond. Located approximately 18 km from the hotel. Entry price: SGD 28 per person.
Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!
Where to eat near The Sultan Hotel & Residence Jakarta (Jakarta Selatan)
Exploring the local culinary scene is a must when visiting Jakarta Selatan. Whether you're craving a cozy cafe experience or authentic local food, you'll find plenty of nearby dining options to satisfy your taste buds. Discover the best food eatiries near me and indulge in the flavors of Jakarta.
Cafes/Restaurants:
Anomali Coffee:
A popular coffee shop known for its specialty Indonesian coffee.Common Grounds:
A trendy cafe serving brunch, coffee, and pastries.GIOI:
A modern Indonesian restaurant with a stylish ambiance.
Local Street Food:
Nasi Goreng:
Fried rice with various toppings like chicken, shrimp, and vegetables.Satay:
Grilled skewers of marinated meat served with peanut sauce.Ketoprak:
A vegetarian dish made with tofu, rice noodles, and peanut sauce.Gado-Gado:
A salad of boiled vegetables, tofu, and peanut sauce.Martabak:
A sweet or savory pancake filled with chocolate, cheese, or meat.
Shopping places near The Sultan Hotel & Residence Jakarta (Jakarta Selatan)
If you're in the mood for some retail therapy, Jakarta Selatan offers a variety of nearby shopping destinations. From modern malls to traditional markets, you'll find plenty of dept stores near me and shops near me to explore. Discover the best nearby shopping and find the perfect souvenirs or gifts.
Pacific Place:
A luxury mall featuring high-end brands and a department store.Senayan City:
A modern mall with a wide selection of fashion, dining, and entertainment options.Blok M Square:
A popular shopping center with a mix of local and international brands.
Other Places to Stay Near The Sultan Hotel & Residence Jakarta
If The Sultan Hotel & Residence Jakarta is fully booked or you're looking for alternative accommodations, there are several other hotels nearby to choose from. Whether you're seeking luxury, affordability, or something in between, you'll find a range of options to suit your needs. Explore the best hotel nearby and find the perfect place to stay.
Luxury/5–6 Star Hotels Nearby:
The Ritz-Carlton Jakarta, Mega Kuningan:
Offers luxurious accommodations and exceptional service.JW Marriott Hotel Jakarta:
Features spacious rooms, a spa, and multiple dining options.Four Seasons Hotel Jakarta:
Provides elegant accommodations and personalized service.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!
Four-Star Hotels Nearby:
Gran Melia Jakarta:
Offers comfortable rooms and a range of facilities.Wyndham Casablanca Jakarta:
Features spacious suites and a rooftop pool.Hotel Mulia Senayan:
Provides elegant accommodations and a convenient location.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!
Three-Star Hotels Nearby:
Amaris Hotel Tebet:
Offers simple and affordable accommodations.Pop! Hotel Tebet Jakarta:
Features modern and budget-friendly rooms.Ibis Budget Jakarta Menteng:
Provides clean and comfortable accommodations at a great value.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!
Conclusion
Finding the perfect hotel in Jakarta Selatan can be a breeze with the right information. Whether you're looking for luxury accommodations, family-friendly amenities, or budget-friendly options, The Sultan Hotel & Residence Jakarta and its surrounding area have something to offer every traveler. Check hotel availability and make your hotel reservations today!
Ready to book your dream getaway? Don't wait! Secure your room booking now and experience the best of Jakarta Selatan. With Traveloka, you can easily find and book cheap hotels in Indonesia, ensuring a memorable and affordable trip. Explore our wide selection of cheap hotels nearby and start planning your adventure today!
All facilities in The Sultan Hotel & Residence Jakarta
Swimming Pool
Fitness Center
Functional Hall
Common Space
Lobby
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Breakfast (surcharge)
- Brunch
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Fullboard without drinks
- Fullboard with drinks
- Fullboard with non-alcoholic drinks
- Gala dinner
- Halfboard without drinks
- Free breakfast
- Halfboard with non-alcoholic drinks
- Hot breakfast
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Snack bar
- Dietary menu
- Vegetarian meal
- Winery
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Medical service
- Mobile
- Multilingual staff
- Newspaper in lobby
- Porter
- Tours
- Wedding service
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Transportation
- Airport transfer
- Bicycle rental
- Limited parking
- Parking with surcharge
- Car rental
- Limo or town car service
- Secure parking
- Valet parking
- Valet parking (surcharge)
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Business Facilities
- Business center
- Business facilities
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Things to Do
- Children play area
- Fitness center
- Garden
- Massage
- Outdoor facilities
- Outdoor pool
- Spa
- TV lounge
Connectivity
- INTERNATIONAL_CALL
- Internet point
- LAN Internet
- LAN Internet (surcharge)
- Free WiFi
- WiFi in public area (surcharge)
- WiFi (surcharge)
Nearby Facilities
- ATM/Banking
- Gift shop
- Laundry
- Shops
Sports and Recreations
- Basketball
- Fitness center
- Outdoor tennis court
- Tennis
Accessibilty
- Wheelchair accessible
Kids and Pets
- CRIBS
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in The Sultan Hotel & Residence Jakarta
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
Late Check-out
You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Sultan Hotel & Residence Jakarta | 705 |
Number of floors in The Sultan Hotel & Residence Jakarta | 17 |
Another facilities in The Sultan Hotel & Residence Jakarta | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in The Sultan Hotel & Residence Jakarta
Is The Sultan Hotel Residence Jakarta parking free for hotel guests, and do you offer valet parking services?
Parking at The Sultan Hotel & Residence Jakarta is complimentary for hotel guests. We also offer a convenient valet parking service for your added comfort and ease. Simply inform our reception upon arrival, and our team will happily assist you with your vehicle.
Does The Sultan Hotel Residence Jakarta offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at The Sultan Hotel Residence Jakarta. To confirm the availability of hotel smoking rooms or designated smoking areas, I recommend contacting the hotel directly. Their website or a quick phone call will provide the most up-to-date and accurate information regarding their smoking policy.
Does The Sultan Hotel Residence Jakarta offer free hotel Wi-Fi for guests during their stay?
To confirm whether The Sultan Hotel Residence Jakarta provides complimentary hotel wifi access, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their wifi policy and any associated charges. Many hotels offer free wifi, but it's always wise to verify before your stay.
Where is the nearest MRT station or bus stops nearby The Sultan Hotel Residence Jakarta? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from The Sultan Hotel Residence Jakarta, offering easy access to various destinations. While there isn't an MRT station immediately nearby, bus routes provide convenient transport. For visitor attractions, you'll find several things to do nearby, including the National Museum of Indonesia and Istiqlal Mosque, both within easy reach.
Is The Sultan Hotel Residence Jakarta a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like The Sultan Hotel Residence Jakarta. To find out if they are a pet friendly hotel, or if they are among animal friendly hotels, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be easily available online.
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More Reviews from Other Guests in The Sultan Hotel & Residence Jakarta
Overall Ratings & Reviews The Sultan Hotel & Residence Jakarta
Traveloka (7,828)
Other sources (528)
8.6
Very Good
From 7,828 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.7
Meal
8.5
Location
8.9
Service and Facilites
8.7
People often mention about The Sultan Hotel & Residence Jakarta
All
Keramahan Staff (93)
Kamar Tidur (86)
Ukuran Kamar (81)
Jarak ke Pusat Kota (79)
Kamar Mandi (76)
Suasana (70)
Lingkungan Sekitar (69)
Area Hotel (67)
Akses (62)
Ramah Keluarga (62)
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Traveler Reviews The Sultan Hotel & Residence Jakarta
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Staycation
9.4
/10
Reviewed 16 hour(s) ago
Stayed during the JRF event, the start and finish were right in front of the hotel, great! The only inconvenience was that vehicles had to go around a long way to get in and out because Gate 7 Senayan was closed.
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Verified Traveler
6.6
/10
Reviewed 2 day(s) ago
This is our first experience in your hotel , and I would like to share some feedback regarding my recent stay :
1. We request for Non-Smoking room, on the day we came, during check-in the reception assgined us for smoking room without confirming to us. Only by phone to operation we complain and the answer also shocked us "bcs the occupancy was high, so we managed to give smoking room instead of non-smoking" We thought that the answers also not wise enough. Such information could be communicated to us before we headed to the room, during check in.
2. We moved to another non-smoking room, and found out that the bed was uneven, and also the size of the bed different with the previous room (Twin Bed size 160x200 to Twin Bed size 140x200). We already tired and did not want to request another room change. Please ensure rooms are double checked before assigning them.
3. The best part of the hotel experience was the location, which is conveniently next to the GBK. However, aside from the experience was below our expectation and not fully satisfactory for 5 stars hotel.
I hope this feedback can help improve your service quality. Thank you for your attention and understanding. Gbu.
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P***a
Staycation
8.5
/10
Reviewed 3 day(s) ago
We were attending a Asian business simulation competition. There were 6 of us, and this apt was perfect place for us.
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S***h
Staycation
10.0
/10
Reviewed 3 day(s) ago
Even though I only spent a few hours here, it was a pleasant experience. The check-in process went smoothly even though I only checked in on the second day. There were no issues at all. The food was great, although the waiting time was a bit long. I tried the fried rice and the salmon steak, both were excellent, absolutely delicious. This is my second time staying here whenever there’s an event at GBK, and I’ll definitely stay here again next time.
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M***a
Leisure
8.5
/10
Reviewed 4 day(s) ago
Near to GBK. Nice view and the facility is very nice.
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S***i
Leisure
9.1
/10
Reviewed 4 day(s) ago
The hotel's location is very strategic for events at GBK, the atmosphere is also very comfortable, recommended to stay here.
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Verified Traveler
Leisure
10.0
/10
Reviewed 6 day(s) ago
Nice place, nice hotel, nice people, nice food..
everything is very good.. no words to say cause it’s perfect
+5
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F***i
9.7
/10
Reviewed 1 week(s) ago
Very close to the Jakarta Run Festival event, it's really great
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RP
Romel P.
Leisure
10.0
/10
Reviewed 2 week(s) ago
The bed is soft, the food is varied, the location is right in front of GBK 👍
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R***y
9.7
/10
Reviewed 2 week(s) ago
The hotel was clean and comfortable, with friendly staff and good service. The location was convenient, close to restaurants and attractions. The room was spacious and well-maintained. Overall, a pleasant stay and good value for money.
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Krisna E. H.
Leisure
9.7
/10
Reviewed 3 week(s) ago
old fashion luxury apartments, but for swimming pool and breakfast go to the Sultan Hotel, and hotel Facility
+5
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K***e
Business
8.5
/10
Reviewed 3 week(s) ago
The location is okay, the room design is very old school
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1 people find it helpful
K***e
Business
8.5
/10
Reviewed 3 week(s) ago
Good location, good hospitality and old school rooms
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Y
Yulianti
10.0
/10
Reviewed 3 week(s) ago
The building is clean and well maintained even though it is an old building.
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1 people find it helpful
A***s
Business
9.7
/10
Reviewed 3 week(s) ago
The 90's atmosphere brings back memories of when I was here, it feels like déjà vu.
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1 people find it helpful
D***o
10.0
/10
Reviewed 3 week(s) ago
Hotel experiences can range from a memorable positive experience to a disappointing one, depending on the quality of service, cleanliness, and amenities provided. Positive experiences are often driven by friendly and responsive staff, maintained cleanliness, comfortable facilities, and a convenient location.
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WY
William Y. H.
Staycation
10.0
/10
Reviewed 3 week(s) ago
A little bit noisy in the night, don't know what happen in the outside of my room. But overall is a nice experience
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MR
MOHAMAD R. N.
Staycation
9.7
/10
Reviewed 4 week(s) ago
Friendly staff, strategic location although direct access to Senayan is currently closed to motorized vehicles, spacious and comfortable rooms for families.
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1 people find it helpful
R***r
9.7
/10
Reviewed 4 week(s) ago
Everything is comfortable, it's just that access is a long way around
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A***a
Business
10.0
/10
Reviewed 6 week(s) ago
Very impressive... Every time I go to Jakarta, the kids always ask to stay at the Sultan Hotel. All the facilities are excellent.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Sultan Hotel & Residence Jakarta
Traveloka (7,828)
Other sources (528)
8.6
Very Good
From 7,828 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.7
Meal
8.5
Location
8.9
Service and Facilites
8.7
People often mention about The Sultan Hotel & Residence Jakarta
All
Keramahan Staff (93)
Kamar Tidur (86)
Ukuran Kamar (81)
Jarak ke Pusat Kota (79)
Kamar Mandi (76)
Suasana (70)
Lingkungan Sekitar (69)
Area Hotel (67)
Akses (62)
Ramah Keluarga (62)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews The Sultan Hotel & Residence Jakarta
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Staycation
9.4
/10
Reviewed 16 hour(s) ago
Stayed during the JRF event, the start and finish were right in front of the hotel, great! The only inconvenience was that vehicles had to go around a long way to get in and out because Gate 7 Senayan was closed.
See original
Find this review helpful?
Verified Traveler
6.6
/10
Reviewed 2 day(s) ago
This is our first experience in your hotel , and I would like to share some feedback regarding my recent stay :
1. We request for Non-Smoking room, on the day we came, during check-in the reception assgined us for smoking room without confirming to us. Only by phone to operation we complain and the answer also shocked us "bcs the occupancy was high, so we managed to give smoking room instead of non-smoking" We thought that the answers also not wise enough. Such information could be communicated to us before we headed to the room, during check in.
2. We moved to another non-smoking room, and found out that the bed was uneven, and also the size of the bed different with the previous room (Twin Bed size 160x200 to Twin Bed size 140x200). We already tired and did not want to request another room change. Please ensure rooms are double checked before assigning them.
3. The best part of the hotel experience was the location, which is conveniently next to the GBK. However, aside from the experience was below our expectation and not fully satisfactory for 5 stars hotel.
I hope this feedback can help improve your service quality. Thank you for your attention and understanding. Gbu.
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P***a
Staycation
8.5
/10
Reviewed 3 day(s) ago
We were attending a Asian business simulation competition. There were 6 of us, and this apt was perfect place for us.
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S***h
Staycation
10.0
/10
Reviewed 3 day(s) ago
Even though I only spent a few hours here, it was a pleasant experience. The check-in process went smoothly even though I only checked in on the second day. There were no issues at all. The food was great, although the waiting time was a bit long. I tried the fried rice and the salmon steak, both were excellent, absolutely delicious. This is my second time staying here whenever there’s an event at GBK, and I’ll definitely stay here again next time.
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M***a
Leisure
8.5
/10
Reviewed 4 day(s) ago
Near to GBK. Nice view and the facility is very nice.
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S***i
Leisure
9.1
/10
Reviewed 4 day(s) ago
The hotel's location is very strategic for events at GBK, the atmosphere is also very comfortable, recommended to stay here.
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Verified Traveler
Leisure
10.0
/10
Reviewed 6 day(s) ago
Nice place, nice hotel, nice people, nice food..
everything is very good.. no words to say cause it’s perfect
+5
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F***i
9.7
/10
Reviewed 1 week(s) ago
Very close to the Jakarta Run Festival event, it's really great
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RP
Romel P.
Leisure
10.0
/10
Reviewed 2 week(s) ago
The bed is soft, the food is varied, the location is right in front of GBK 👍
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R***y
9.7
/10
Reviewed 2 week(s) ago
The hotel was clean and comfortable, with friendly staff and good service. The location was convenient, close to restaurants and attractions. The room was spacious and well-maintained. Overall, a pleasant stay and good value for money.
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Krisna E. H.
Leisure
9.7
/10
Reviewed 3 week(s) ago
old fashion luxury apartments, but for swimming pool and breakfast go to the Sultan Hotel, and hotel Facility
+5
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K***e
Business
8.5
/10
Reviewed 3 week(s) ago
The location is okay, the room design is very old school
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1 people find it helpful
K***e
Business
8.5
/10
Reviewed 3 week(s) ago
Good location, good hospitality and old school rooms
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Y
Yulianti
10.0
/10
Reviewed 3 week(s) ago
The building is clean and well maintained even though it is an old building.
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1 people find it helpful
A***s
Business
9.7
/10
Reviewed 3 week(s) ago
The 90's atmosphere brings back memories of when I was here, it feels like déjà vu.
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1 people find it helpful
D***o
10.0
/10
Reviewed 3 week(s) ago
Hotel experiences can range from a memorable positive experience to a disappointing one, depending on the quality of service, cleanliness, and amenities provided. Positive experiences are often driven by friendly and responsive staff, maintained cleanliness, comfortable facilities, and a convenient location.
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WY
William Y. H.
Staycation
10.0
/10
Reviewed 3 week(s) ago
A little bit noisy in the night, don't know what happen in the outside of my room. But overall is a nice experience
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MR
MOHAMAD R. N.
Staycation
9.7
/10
Reviewed 4 week(s) ago
Friendly staff, strategic location although direct access to Senayan is currently closed to motorized vehicles, spacious and comfortable rooms for families.
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1 people find it helpful
R***r
9.7
/10
Reviewed 4 week(s) ago
Everything is comfortable, it's just that access is a long way around
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A***a
Business
10.0
/10
Reviewed 6 week(s) ago
Very impressive... Every time I go to Jakarta, the kids always ask to stay at the Sultan Hotel. All the facilities are excellent.
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